Highfield Level 3 Diploma in Healthcare Support (RQF)

What you'll be able to do

• Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
• Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
• Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
• Adapt prescribed items to meet individuals’ needs
• Fit prescribed items to meet the needs of individuals

What you'll be able to do

• Understand legislation, guidelines, policies, procedures and protocols relevant to the administration of medication.
• Know about common types of medication and their use.
• Understand procedures and techniques for the administration of medication.
• Prepare for the administration of medication.
• Administer and monitor medication.

What you'll be able to do

• Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Understand common nutritional products and their uses
• Understand how to manage possible reactions to the use of nutritional products
• Prepare for oral administration of nutritional products
• Administer oral nutritional products to individuals
• Maintain stock of nutritional products

What you'll be able to do

• Understand good practice in identifying information requirements
• Understand health conditions
• Understand the effects of change on individuals’ lifestyles
• Ascertain the information and advice needs of individuals
• Agree plans with individuals to adapt their lifestyle

What you'll be able to do

• Know the anatomy and physiology of the female reproductive system, including its key functions
• Know the anatomy and physiology of the breast, including its structure and function
• Understand the physical changes that occur during pregnancy, and their impact on the woman's body

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility
• Understand anatomical issues related to providing treatment programmes for individuals with severely reduced movement/mobility
• Understand physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility
• Understand treatment programmes for individuals with severely reduced movement/mobility
• Implement treatment programmes for individuals with severely reduced movement/mobility

What you'll be able to do

• Understand how health and safety measures are implemented when receiving, handling, and dispatching clinical specimens to minimise risks.
• Understand the reasons for using different types of containers and transport media for different clinical specimens to ensure their integrity.
• Assist others in the processes of receiving, handling, labelling, and dispatching clinical specimens according to established protocols.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice relating to assisting in testing individuals’ abilities prior to planning physical activities
• Understand health related issues and how these may impact physical activities
• Understand motivation factors for physical activities
• Carry out preparations for assessments of individuals’ ability to exercise
• Assist the practitioner to administer tests to assess individuals’ ability to exercise

What you'll be able to do

• Know the current legislation, guidelines and policies relevant to the administration of medication.
• Understand own role and responsibilities when assisting in the administration of medication.
• Understand the requirements and procedures for assisting in the administration of medication safely and effectively.
• Understand the requirements and procedures for ensuring an individual’s safety and well-being during the administration of medication.
• Assist with the preparation of the administration of medication, following established procedures.
• Assist in the administration of medication, adhering to prescribed dosages and routes.
• Contribute to the management of medications and administration records accurately and securely.

What you'll be able to do

• Understand current organisational policies and procedures relating to the safe and effective use of oxygen therapy.
• Understand respiratory conditions that may require the use of oxygen, including their causes, symptoms, and management.
• Understand the adverse effects of oxygen therapy and how they can be minimised or prevented through appropriate monitoring and intervention.
• Understand the resources and equipment used when administering care in response to respiratory conditions, ensuring correct usage and maintenance.
• Monitor and record oxygen saturation levels accurately, interpreting readings and reporting any concerns to relevant healthcare professionals.
• Assist in the preparation and administration of oxygen for individuals, following established protocols and ensuring patient comfort and safety.

What you'll be able to do

• Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care
• Support individuals in a perioperative environment according to their care plan
• Monitor individuals in a perioperative environment according to the requirements of their care plans

What you'll be able to do

• Understand current legislation related to the implementation of programmes to restore mobility, movement and functional independence
• Understand national guidelines related to the implementation of programmes to restore mobility, movement and functional independence
• Understand policies related to the implementation of programmes to restore mobility, movement and functional independence
• Understand protocols related to the implementation of programmes to restore mobility, movement and functional independence
• Understand good practice related to the implementation of programmes to restore mobility, movement and functional independence
• Understand health topics related to restoring movement and functional independence
• Understand treatment programmes related to restoring movement and functional independence
• Assist in implementing programmes to restore mobility, movement and functional independence
• Make records for the practitioner
• Provide information to the practitioner

What you'll be able to do

• Understand the techniques and resources involved in planning presentations, including audience analysis, content development, and visual aids
• Assist others to plan presentations by providing guidance, support, and practical assistance with various aspects of the planning process

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
• Assist the practitioner in carrying out health care activities

What you'll be able to do

• Understand the importance of mental health legislation in protecting the rights and well-being of individuals.
• Understand the key elements of relevant mental health legislation, including its purpose and scope.
• Understand the definition of ‘restraint’ as defined within mental health legislation and the legal requirements surrounding its use.
• Understand the importance of complying with the mental health legislation Code of Practice when working with individuals who lack capacity, ensuring their rights are upheld.

What you'll be able to do

• Understand current legislation related to caring for newborn babies.
• Understand national guidelines related to caring for newborn babies.
• Understand local policies and protocols related to caring for newborn babies.
• Understand good practice guidelines related to caring for newborn babies.
• Understand how to meet the physical needs of newborn babies, including feeding, hygiene, and comfort.
• Understand how to meet the social needs of newborn babies, including interaction and stimulation.
• Understand how to meet the emotional needs of newborn babies, including providing comfort and security.
• Understand how to meet the developmental needs of newborn babies, including encouraging exploration and learning.
• Contribute to the safety of newborn babies within own care, identifying and managing potential risks.
• Feed newborn babies in line with local policy and protocol, ensuring appropriate nutrition and hygiene.
• Bathe newborn babies in line with local policy and protocol, maintaining hygiene and comfort.
• Clothe newborn babies in line with local policy and protocol, ensuring appropriate warmth and comfort.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice related to caring for individuals with urethral catheters
• Understand the procedure of urethral catheterisation
• Understand the use and application of catheter care equipment
• Prepare individuals for urethral catheter care
• Carry out care for individuals with urethral catheters
• Monitor and check individuals undergoing urethral catheter care

What you'll be able to do

• Understand the physical and psychological aspects of the ageing process.
• Understand how to adapt communication techniques to effectively communicate with older people.
• Understand how to provide appropriate care and support to older people, considering their individual needs and preferences.

What you'll be able to do

• Provide physical care for babies and young children, ensuring their comfort and hygiene
• Establish routines for babies and young children that promote their health and development, considering individual needs
• Provide opportunities for exercise and physical activity to support the physical development of babies and young children
• Create and maintain safe and protective environments for babies and young children, minimising risks and hazards
• Provide for the nutritional needs of babies under 18 months, adhering to appropriate guidelines and recommendations
• Provide meals to meet the nutritional needs of young children from 18-36 months, ensuring a balanced and varied diet

What you'll be able to do

• Understand current legislation, national guidelines, policies, and protocols which impact on own role
• Understand the procedures involved in the collection of arterial blood
• Prepare to carry out blood collection
• Carry out blood collection procedures
• Record, report and forward on blood samples
• Monitor and report on blood collection

What you'll be able to do

• Understand current legislation, policy and good practice related to carrying out vision screening
• Understand the factors related to vision screening
• Prepare to carry out vision screening
• Carry out vision screening
• Support individuals during the vision screening procedure
• Support individuals after the vision screening procedure

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, best practice and safety measures related to undertaking wound drainage care
• Understand the principles of wound drainage and use of related equipment
• Understand procedures and techniques involved in wound drainage
• Prepare for wound drainage care
• Carry out wound drainage care

What you'll be able to do

• Understand how to maintain a clean environment in a healthcare setting
• Understand the principles and steps of the decontamination process
• Understand the importance of good waste management practice in healthcare
• Undertake the decontamination process in a healthcare setting

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community.
• Understand how to assess the need for, and provision of, environmental and social support in the community, considering individual circumstances.
• Carry out assessments in collaboration with others to establish the need for, and provision, of environmental and social support in the community.
• Plan changes to be made to the environment and social support with individuals and relevant others, ensuring their involvement in the decision-making process.

What you'll be able to do

• Understand current legislation relating to the collation and communication of health information to individuals.
• Understand national guidelines relating to the collation and communication of health information to individuals.
• Understand organisational policies relating to the collation and communication of health information to individuals.
• Understand organisational protocols relating to the collation and communication of health information to individuals.
• Understand good practice in collating and communicating health information to individuals.
• Identify the specific health information that needs to be collated.
• Identify the specific health information that needs to be communicated.
• Communicate health information effectively to individuals.

What you'll be able to do

• Understand why effective communication with children and young people is of paramount importance in the care setting.
• Effectively meet the communication and language needs, wishes, and preferences of children and young people, as well as those involved in their care.
• Understand the rationale behind the use of play and distraction techniques as methods for communicating with children and young people.
• Understand how to implement play and distraction techniques effectively within the work setting.

What you'll be able to do

• Understand the interconnected relationship between an individual's health, overall wellbeing, and lifestyle choices
• Understand the various factors that can influence an individual's health and wellbeing, both positively and negatively
• Communicate effectively with individuals and other relevant parties when promoting health and wellbeing initiatives
• Encourage individuals to identify and address issues that may be impacting their health and wellbeing, promoting proactive self-care

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy of the ear as related to conducting ear examinations.
• Understand the reasons for conducting an examination of the external ear.
• Prepare to conduct external ear examinations.
• Conduct external ear examinations.
• Record and report results from external ear examinations.

What you'll be able to do

• Explain how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Describe the anatomy and physiology of the ear related to hearing, including common conditions that affect hearing
• Explain how to maintain equipment required to assess individuals’ hearing, ensuring it is safe and accurate
• Prepare to conduct hearing assessments, ensuring the environment is suitable and the individual is comfortable
• Conduct hearing assessments, using appropriate techniques and equipment
• Record and report the results of hearing assessments accurately and clearly, in line with organisational procedures

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols and best practice related to conducting routine maintenance on clinical equipment.
• Understand the procedures involved in conducting routine maintenance on clinical equipment, including safety precautions and manufacturer's instructions.
• Prepare to carry out routine maintenance on clinical equipment, including gathering necessary tools, equipment, and documentation.
• Carry out routine maintenance on clinical equipment according to established procedures and safety guidelines.
• Report and record on routine maintenance carried out on clinical equipment, including any issues or concerns identified.

What you'll be able to do

• Understand the monitoring of the health of individuals affected by health conditions.
• Carry out observations of the health of individuals affected by health conditions.
• Record and report on observations.
• Respond to changes in an individual’s condition.

What you'll be able to do

• Identify the factors that affect how individuals are cared for after death, in line with organisational policies and procedures
• Contribute to supporting those who are close to deceased individuals, in a sensitive and respectful manner
• Contribute to preparing deceased individuals prior to transfer, following established protocols
• Contribute to transferring deceased individuals, ensuring dignity and respect are maintained
• Manage own feelings in relation to the death of individuals, seeking support when necessary and reflecting on personal practice

What you'll be able to do

• Understand the procedures for discharging individuals to a carer
• Prepare individuals for discharge
• Contribute to the discharge of individuals to carers

What you'll be able to do

• Understand the importance of own role and how it contributes to the team performance
• Reflect on own performance
• Manage time and commitments effectively
• Establish effective working relationships with all members of the team

What you'll be able to do

• Understand the importance of following health and safety requirements when using medical devices in the perioperative environment to minimise risks.
• Check and handle medical devices in the perioperative environment correctly, according to health and safety procedures and manufacturer's instructions.
• Check the integrity of instrument trays to ensure they are complete and sterile.
• Dispose of used items and equipment safely, following established protocols for waste management.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines in relation to coordinating the progress of individuals through care pathways
• Understand the coordination of individuals through care pathways
• Coordinate the progress of individuals through care pathways

What you'll be able to do

• Understand how to deliver training through demonstration and instruction
• Deliver training by demonstration and instruction
• Review learning and training

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions
• Understand the role of exercise and its physical effects on the body
• Understand the principles and rationales for exercise programmes
• Understand the use of exercise equipment
• Deliver exercise sessions

What you'll be able to do

• Understand the nature of dementia and its impact on individuals.
• Understand different models used to explain dementia.
• Know the different types of dementia and their associated causes.
• Understand the lived experience of an individual with dementia.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand how to access and gather relevant information for care planning
• Understand the factors which impact on care planning needs
• Develop and agree individualised care plans for babies and families

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand the importance of developing positive relationships with children and young people
• Establish positive relationships with children and young people
• Provide information and advice to children and young people

What you'll be able to do

• Explain how duty of care contributes to safe practice in care settings, including legal and ethical responsibilities
• Describe how to address conflicts or dilemmas that may arise between an individual’s rights and the duty of care, seeking guidance when necessary
• Explain how to respond to concerns, comments and complaints effectively, following organisational policies and procedures
• Describe how to recognise and respond to adverse events, incidents, errors and near misses appropriately, reporting them in line with organisational requirements

What you'll be able to do

• Understand the key principles for effective communication in mental health support.
• Understand the key principles for building and maintaining positive relationships in mental health support.
• Understand effective communication skills for building and sustaining relationships in mental health care with individuals.
• Understand effective communication skills for building and sustaining relationships in mental health care with others involved in the individual's care.
• Understand how to support individuals in developing and maintaining their relationships.
• Build and maintain therapeutic relationships with individuals receiving mental health support.
• Build and maintain therapeutic relationships with carers of individuals receiving mental health support.
• Build and maintain therapeutic relationships with families of individuals receiving mental health support.

What you'll be able to do

• Understand why effective communication is important in the work setting
• Understand the variety in people’s communication needs and preferences
• Communicate effectively with others
• Meet the communication and language needs, wishes and preferences of individuals
• Understand the role of independent advocacy services in supporting individuals to communicate their wishes, needs and preferences
• Understand confidentiality in care settings

What you'll be able to do

• Understand current legislation, national guidelines, policies and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand factors which impact upon enabling children and young people to understand their health and wellbeing
• Establish positive relationships with children, young people and relevant others to enable children and young people to understand their health and wellbeing
• Develop a care plan in partnership with the child or young person to help them to achieve an understanding of the nature of their needs and preferences

What you'll be able to do

• Understand legislation, policies and practice in relation to supporting individuals to manage their behaviour
• Understand the factors that influence behaviour
• Work with individuals to recognise the impact of their behaviour on others
• Support individuals to develop strategies for managing behavioural responses and the use of proactive approaches to manage behavioural responses
• Evaluate and review strategies for managing behavioural responses

What you'll be able to do

• Understand the different ways in which individuals with mental health may react to change.
• Apply an active approach in supporting mental health service users or carers to manage change.

What you'll be able to do

• Understand best practice in diabetic foot care.
• Understand the factors affecting foot health in individuals with diabetes.
• Prepare to conduct an examination on the feet of individuals who have diabetes.
• Conduct an examination on the feet of an individual with diabetes.
• Advise individuals with diabetes about foot health.
• Report the outcome of foot examinations.

What you'll be able to do

• Understand policies, protocols and good practice related to group presentations.
• Understand factors which contribute to effective group presentations.
• Plan a presentation to facilitate learning.
• Present information to a group.

What you'll be able to do

• Understand the structure and function of the human body
• Understand factors that affect the function of the human body

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to implementing hydrotherapy programmes
• Know musculoskeletal aspects of the body
• Understand principles of hydrotherapy practice
• Implement hydrotherapy programmes
• Report to the practitioner on the outcomes of the hydrotherapy programme

What you'll be able to do

• Understand the legislative framework in relation to positive behaviour support
• Understand behaviour as a means of expression
• Understand approaches to positive behavioural support
• Monitor the behaviour of individuals
• Agree strategies for positive behaviour support with individuals and others
• Implement positive behaviour support plans
• Support individuals through incidents of behaviour
• Develop practice in relation to positive behaviour support

What you'll be able to do

• Understand the principles of therapeutic group activities
• Plan and prepare for therapeutic group activities
• Support individuals during therapeutic group activities
• Contribute to the evaluation of therapeutic group activities

What you'll be able to do

• Understand the information needs of individuals regarding discharge arrangements and post-discharge care
• Inform individuals clearly and accurately about their discharge arrangements, ensuring they understand the process

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to inserting and securing nasogastric tubes
• Understand the purpose and functions of nasogastric tubes and associated procedures
• Prepare for the insertion of a nasogastric tube
• Insert a nasogastric tube
• Measure, record and dispose of nasogastric aspirate following policies, procedures and protocols
• Provide aftercare for individuals following nasogastric tube insertion

What you'll be able to do

• Understand own role and responsibilities in the prevention and control of the spread of infection in a care setting.
• Work in ways that actively prevent the spread of infection in a care setting.
• Work in ways that effectively control the spread of infection in a care setting.

What you'll be able to do

• Understand how to provide a quality service within the framework of relevant legislation, policies and procedures
• Understand the importance of working collaboratively with others to provide a high-quality service
• Monitor quality standards to ensure they are being maintained
• Understand the importance of prioritising own workload to minimise risks to the quality of service provided

What you'll be able to do

• Understand the processes involved in making recommendations for the use of physical resources in a health setting.
• Interpret information to inform expenditure proposals for physical resources.
• Ensure that expenditure proposals align with organisational plans.
• Ensure that expenditure proposals align with organisational objectives.
• Present proposals for expenditure for physical resources to relevant stakeholders.
• Negotiate proposals for expenditure for physical resources with stakeholders to reach agreement.

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol, including budgeting and stock management.
• Advise team members on the control of expenditure in a health setting, promoting cost-effectiveness and efficiency.
• Advise team members on the control of physical resource usage in a health setting, ensuring responsible and sustainable practices.
• Monitor expenditure in a health setting, identifying areas for potential savings and improvements.
• Monitor physical resource usage in a health setting, ensuring resources are used effectively and efficiently.

What you'll be able to do

• Understand the effects of symptoms in relation to end of life care
• Understand how to manage symptoms in end of life care
• Manage symptoms in end of life care
• Integrate symptom management in the care management process

What you'll be able to do

• Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment
• Measure, record and review an individual’s body fluid balance in a perioperative environment
• Manage equipment after measuring an individual’s body fluid balance

What you'll be able to do

• Know the procedures for monitoring and maintaining the environment and resources
• Operate equipment
• Monitor and maintain the environment and resources
• Clean resources in own work area

What you'll be able to do

• Understand how to monitor an individual's progress in relation to managing their weight and nutrition, in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Monitor an individual's progress in managing their body weight
• Support individuals in re-establishing goals for further progress

What you'll be able to do

• Summarise current legislation, policies, standards, local ways of working and codes of conduct in relation to moving and positioning individuals safely.
• Explain the relevant anatomy and physiology in relation to moving and positioning individuals.
• Implement procedures to minimise risk before moving and positioning individuals.
• Apply safe techniques to move and position an individual in accordance with their care plan.
• Recognise situations when it is necessary to seek advice and/or assistance from others when moving and positioning an individual.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice related to obtaining a client history
• Prepare to obtain a client history
• Obtain a client history

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining and testing capillary blood samples.
• Understand the anatomy, physiology in relation to, and the purpose of, obtaining and testing capillary blood samples.
• Prepare to obtain capillary blood samples.
• Obtain capillary blood samples.
• Test and record the results of blood samples.
• Pass on the results of blood samples.

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to obtaining, carrying, testing and storing specimens
• Understand the processes involved in obtaining and testing specimens from individuals
• Prepare to obtain specimens from individuals
• Obtain specimens from individuals
• Test specimens
• Report on the outcomes of the test of specimens

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining venous blood samples
• Understand the anatomy and physiology relating to obtaining venous blood samples
• Prepare to obtain venous blood samples
• Obtain venous blood samples
• Prepare venous blood samples for transportation

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role when calibrating equipment
• Understand the procedures involved in the calibration of equipment
• Run tests on equipment
• Conclude and report on tests on equipment

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice which impact on performing intravenous cannulation, ensuring compliance and patient safety.
• Understand the purpose and functions of intravenous cannulation, including fluid administration, medication delivery, and blood sampling.
• Prepare to carry out intravenous cannulation, gathering necessary equipment, preparing the patient, and ensuring a sterile environment.
• Carry out intravenous cannulation safely and effectively, following established procedures and minimising patient discomfort.
• Monitor and report on the intravenous cannulation site, identifying and addressing any complications or adverse reactions.

What you'll be able to do

• Understand current legislation which impacts on own role when performing routine electrocardiograph procedures
• Understand national guidelines which impact on own role when performing routine electrocardiograph procedures
• Understand policies which impact on own role when performing routine electrocardiograph procedures
• Understand protocols which impact on own role when performing routine electrocardiograph procedures
• Understand good practice which impacts on own role when performing routine electrocardiograph procedures
• Understand the purpose of electrocardiographs
• Understand the functions of electrocardiographs
• Prepare to carry out routine electrocardiograph procedures
• Carry out routine electrocardiograph procedures

What you'll be able to do

• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with policies, protocols and good practice
• Perform the non-scrubbed circulating role for perioperative procedures in line with policies, protocols and good practice
• Know how medical devices are used for surgical interventions
• Work with medical devices and equipment for clinical procedures in accordance with requirements

What you'll be able to do

• Understand the application of person-centred practices in care settings
• Understand the importance of individuals’ relationships in person-centred care
• Apply person-centred approaches in a care setting
• Promote individuals’ rights to make choices in their care
• Promote individuals’ independence within a care setting
• Understand the role of risk assessments in promoting person-centred approaches, choice and independence

What you'll be able to do

• Understand health and safety measures specific to carrying out activities in the anaesthetic/recovery environment, including potential hazards and risks
• Understand the parameters for clinical readings taken in the anaesthetic/recovery environment, and their significance
• Prepare and maintain anaesthetic/recovery equipment for the reception of individuals, ensuring it is ready for use and in good working order
• Assist the registered practitioner in caring for an individual in the anaesthetic/recovery environment, providing support and monitoring their condition

What you'll be able to do

• Understand the health and safety measures related to preventing wound contamination and cross infection when preparing and applying dressings and drains
• Understand how medical devices are used in the application of dressings, wound supports and drains in the learner environment
• Select and prepare dressings and drains according to individual requirements
• Apply dressings and attach drains according to individual requirements

What you'll be able to do

• Understand how to follow safe procedures when preparing and dressing for scrubbed clinical roles
• Understand how to dress for scrubbed clinical roles
• Work within scrubbed clinical roles

What you'll be able to do

• Understand how to prepare surgical instrumentation and supplementary items for the surgical team in line with health and safety procedures and protocols
• Prepare surgical instruments and supplementary items for the surgical team, ensuring they are ready for use
• Provide surgical instruments and supplementary items to the surgical team during procedures, responding to their needs effectively
• Dispose of waste from the sterile field safely and in accordance with established protocols

What you'll be able to do

• Understand current legislation, protocols and agreed ways of working when using extended feeding techniques
• Understand anatomy and physiology in relation to extended feeding
• Understand extended feeding techniques
• Prepare for extended feeding
• Carry out and complete extended feeding techniques
• Maintain records and report on extended feeding

What you'll be able to do

• Understand current legislation related to the preparation of individuals for healthcare activities
• Understand policy related to the preparation of individuals for healthcare activities
• Understand good practice related to the preparation of individuals for healthcare activities
• Prepare individuals for healthcare activities
• Record healthcare activities
• Report healthcare activities

What you'll be able to do

• Analyse the various factors that influence health and wellbeing.
• Explain behaviour change theories and their application in health promotion.
• Evaluate the role of effective communication strategies in promoting health.

What you'll be able to do

• Understand own responsibilities, and the responsibilities of others, relating to health and safety
• Carry out own responsibilities for health and safety
• Understand procedures for responding to accidents and sudden illness
• Reduce the spread of infection
• Move and handle equipment and other objects safely
• Handle hazardous substances and materials
• Promote fire safety in the work setting
• Implement security measures in the work setting
• Manage stress

What you'll be able to do

• Understand requirements for handling information in care settings
• Implement good practice in handling information
• Support others to handle information
• Support audit processes within own role and responsibilities

What you'll be able to do

• Understand the importance of diversity, equality and inclusion in care settings
• Work in an inclusive way in a care setting
• Promote diversity, equality and inclusion in a care setting

What you'll be able to do

• Understand what is required for competence in own work role within a care setting
• Reflect on own practice in a care setting
• Evaluate own performance in a care setting
• Agree a personal development plan to improve own performance
• Use learning opportunities and reflective practice to contribute to personal development

What you'll be able to do

• Understand current legislation related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand national guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand policies related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand protocols related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand the requirements for the health of newborn babies and their parents/carers
• Understand the requirements for the wellbeing of newborn babies and their parents/carers
• Provide advice that enables parents/carers to meet the health needs of their newborn babies
• Provide information that enables parents/carers to meet the health needs of their newborn babies
• Provide advice that enables parents/carers to meet the wellbeing needs of their newborn babies
• Provide information that enables parents/carers to meet the wellbeing needs of their newborn babies

What you'll be able to do

• Understand good practice principles in diabetic foot care.
• Understand the factors that affect foot health in individuals with diabetes.
• Discuss foot examination results clearly and sensitively with individuals and their carers.
• Advise individuals and their carers on the effective management of foot health.
• Accurately and comprehensively complete records relating to foot care.

What you'll be able to do

• Understand the signs and causes of foot and toenail abnormalities
• Provide support for assessed foot care needs
• Promote the individual’s engagement in their own foot care
• Provide foot care safely
• Record and report on foot care

What you'll be able to do

• Know the various factors which can affect the nutritional status of individuals.
• Advise individuals on maintaining optimal nutritional status, taking into account their individual needs and preferences.
• Accurately obtain specific body measurements from individuals, following established procedures.
• Provide individuals with clear and accurate information and advice on eating habits to maintain optimum nutritional status.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties
• Understand roles and responsibilities of those supporting individuals with communication and interaction difficulties
• Understand communication impairments and disorders that cause communication and interaction difficulties
• Understand methods of interacting with individuals with communication and interaction difficulties
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities
• Support individuals with communication and interaction difficulties to communicate with others

What you'll be able to do

• Understand the importance of mobility
• Prepare for mobility activities
• Support individuals to keep mobile
• Observe, record and report on activities to support mobility

What you'll be able to do

• Understand the importance of supporting individuals to continue recommended therapies
• Encourage individuals to continue recommended therapies
• Support individuals to continue recommended therapy
• Monitor observations during recommended therapy
• Record observations during recommended therapy
• Report on observations during recommended therapy
• Contribute to evaluation of recommended therapies
• Contribute to review of recommended therapies

What you'll be able to do

• Understand approaches to managing pain and discomfort.
• Assist in minimising individuals’ pain or discomfort.
• Monitor, record and report on the management of individuals’ pain or discomfort.

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures
• Assist in the preparation of an individual for operative and invasive procedures
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures

What you'll be able to do

• Understand how to receive clinical specimens within the sterile field in line with health and safety guidance
• Understand how to handle clinical specimens within the sterile field in line with health and safety guidance
• Receive clinical specimens within the sterile field
• Handle clinical specimens within the sterile field

What you'll be able to do

• Know the regulations and legislation that applies to the misuse of substances in line with organisational procedures
• Understand the indications of substance misuse
• Assess and monitor risk in accordance with organisational procedures
• Understand how to handle information and maintain records in line with organisational procedures
• Refer individuals to appropriate services in line with organisational requirements

What you'll be able to do

• Know the anatomy and physiology of the skin and underlying tissues relevant to wound healing and closure.
• Understand the processes of wound healing and the factors that can affect it, including the risks of contamination and infection.
• Understand the rationale for following approved procedures and techniques when removing wound closure materials, ensuring safety and minimising discomfort.
• Prepare the environment, equipment, and individual for the removal of wound closure materials.
• Safely and effectively remove wound closure materials, following approved procedures and techniques.
• Accurately record and report the outcomes of the procedure, including any complications or concerns.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols, and best practice principles related to the safe removal of wound drains
• Understand the various factors that need to be considered prior to and during the removal of wound drains, including potential complications
• Prepare the environment, equipment, and the individual appropriately prior to removing wound drains, ensuring a safe and comfortable procedure
• Provide appropriate care and support to the individual during and after the wound drain removal procedure, monitoring for any adverse reactions or complications

What you'll be able to do

• Understand current legislation related to the reprocessing of endoscopy equipment
• Understand national guidelines related to the reprocessing of endoscopy equipment
• Understand policies related to the reprocessing of endoscopy equipment
• Understand protocols related to the reprocessing of endoscopy equipment
• Understand good practice related to the reprocessing of endoscopy equipment
• Understand the procedures involved in reprocessing endoscopy equipment
• Carry out the reprocessing procedure
• Report on the reprocessing of endoscopy equipment
• Record the reprocessing of endoscopy equipment

What you'll be able to do

• Understand agreed ways of working within a healthcare setting.
• Understand the importance of effective working relationships in healthcare settings.
• Follow agreed ways of working consistently and effectively.
• Work in partnership with others to achieve positive outcomes for individuals.

What you'll be able to do

• Understand the core principles of safeguarding adults in care settings.
• Recognise the signs and symptoms of abuse in care settings.
• Understand how to respond appropriately to suspected or alleged abuse in care settings.
• Understand the national context of safeguarding and protection from abuse.
• Understand the local context of safeguarding and protection from abuse.
• Understand ways to reduce the likelihood of abuse occurring in care settings.
• Understand how to recognise unsafe practices in care settings.
• Understand how to report unsafe practices in care settings.
• Understand the principles for online safety in relation to safeguarding.

What you'll be able to do

• Understand legislation, local policy and protocols in relation to dressing for work in a healthcare setting.
• Understand how to select and use personal protective equipment (PPE) in a healthcare setting.
• Select and use personal protective equipment (PPE) in a healthcare setting.

What you'll be able to do

• Evaluate own work and that of others to identify areas for improvement.
• Understand how to make constructive suggestions about how services can be improved.
• Understand how to discuss and agree service improvements with relevant individuals.
• Understand how to implement agreed improvements to own work and how to support others to make changes.

What you'll be able to do

• Understand what is meant by study skills within the context of the role of a Senior Healthcare Support Worker
• Understand the qualities and abilities required of an independent learner
• Understand how to use investigatory techniques
• Understand plagiarism and the consequences of plagiarism
• Understand how to reference information sources
• Plan and carry out an extended piece of work
• Present an extended piece of work
• Review an extended piece of own work

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community.
• Understand why individuals might require support.
• Understand how to ensure individuals receive the support they need from carers.
• Support carers to meet the care needs of individuals.
• Support and promote individuals to take responsibility for own health and wellbeing.

What you'll be able to do

• Understand the potential impact of different types of transitions on children and young people's emotional, social, and educational development.
• Understand how to provide appropriate support to children and young people experiencing transitions, promoting their well-being and resilience.
• Understand the various influences on children and young people experiencing transitions, including family, peers, school, and community factors.

What you'll be able to do

• Understand the fundamental principles of working with children and young people who have additional needs.
• Work in a collaborative partnership with families who have children or young people with additional needs.
• Support age-appropriate and developmentally suitable learning, play, and leisure opportunities for children or young people with additional needs.
• Understand how to evaluate, support, and develop existing practice when working with children and young people with additional needs.
• Understand how to work in partnership with other agencies and professionals to support the provision for children and young people with additional needs.

What you'll be able to do

• Understand legal and organisational requirements which protect children and young people with mental health conditions
• Understand the needs of children and young people with mental health conditions
• Understand interventions available to support children and young people with mental health conditions and their parents or carers
• Understand education provision for children and young people within a mental health setting
• Support a child or young person with a mental health condition

What you'll be able to do

• Understand the principles for supporting independence in the tasks of daily living.
• Establish what support is required for individuals to complete daily living tasks.
• Provide support for planning and preparing meals, taking into account individual preferences and dietary needs.
• Provide support for buying and using household and personal items, respecting individual choices and promoting value for money.
• Provide support for keeping the home clean and secure, ensuring a safe and comfortable living environment.
• Understand the principles for supporting independence in the tasks of daily living, promoting autonomy and choice.

What you'll be able to do

• Understand the aims of end-of-life care, including promoting comfort, dignity, and quality of life.
• Understand the principles of end-of-life care, including respecting individual choices and preferences.
• Understand the various factors that can affect end-of-life care, such as physical, emotional, social, and spiritual needs.
• Understand the importance of advance care planning in relation to end-of-life care.
• Understand the legal and ethical considerations surrounding advance care planning.
• Provide practical and emotional support to individuals during end-of-life care.
• Provide practical and emotional support to key people (e.g., family, friends) during end-of-life care.
• Understand the roles of different organisations involved in end-of-life care.
• Understand the range of support services available to individuals and key people in relation to end-of-life care.
• Support individuals through the process of dying, ensuring their comfort and dignity.
• Take appropriate action following the death of individuals, in accordance with organisational policies and procedures.
• Manage own feelings and emotions in relation to the dying or death of individuals, seeking support when needed.

What you'll be able to do

• Understand the reasons why individuals may experience change in their lives
• Understand the different responses individuals may have to change
• Support individuals to plan how to manage or adapt to change effectively
• Support individuals to manage or adapt to change in a positive manner
• Evaluate the effectiveness of the support provided to individuals during a period of change

What you'll be able to do

• Understand current legislation related to supporting individuals during emergency situations
• Understand national guidelines related to supporting individuals during emergency situations
• Understand policies related to supporting individuals during emergency situations
• Understand protocols related to supporting individuals during emergency situations
• Understand procedures related to supporting individuals during emergency situations
• Understand how being involved in an emergency situation can impact on individuals’ health and well being, and how the negative effects can be reduced
• Understand how to support individuals during emergency situations
• Provide support to individuals during emergency situations

What you'll be able to do

• Understand the impact of the last days of life on the individual and those close to them.
• Understand how to respond to common symptoms experienced during the last days of life, providing comfort and support.
• Support individuals and their families or carers during the last days of life with empathy and respect.
• Respond to the changing needs of an individual during the last days of life, adapting support as required.
• Work according to national guidelines, local policies and procedures, taking into account the individual's preferences and wishes after their death.
• Manage own feelings and emotions in relation to an individual’s dying or death, seeking support when needed.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities.
• Understand concepts for supporting individuals to undertake chosen activities, services or facilities.
• Make plans with individuals to undertake chosen activities.
• Support individuals to undertake chosen activities.

What you'll be able to do

• Understand various methods to support individuals in accessing information about relevant services and facilities
• Work collaboratively with individuals to select appropriate information about services and facilities based on their needs
• Support individuals to obtain the selected information about services and facilities effectively
• Work with individuals to access and utilise the information about services and facilities to make informed decisions
• Support individuals to evaluate the usefulness and relevance of the information accessed regarding services and facilities

What you'll be able to do

• Understand the various factors that can influence an individual's ability to access services and facilities, including social, economic, and physical barriers
• Support individuals in selecting appropriate services and facilities based on their needs, preferences, and available resources
• Support individuals to access and effectively use services and facilities, providing assistance with practical arrangements and overcoming obstacles
• Support individuals to review their access to and use of services and facilities, identifying areas for improvement and making necessary adjustments

What you'll be able to do

• Understand the range of health care procedures that individuals are likely to undertake themselves.
• Support individuals in preparing to carry out their own health care procedures.
• Provide support to individuals while they are carrying out their own health care procedures.
• Monitor health care procedures undertaken by individuals and report any concerns.

What you'll be able to do

• Support individuals to make choices about food and drink.
• Prepare to provide support for eating and drinking.
• Provide support for eating and drinking.
• Clear away after eating and drinking.
• Monitor eating and drinking and the support provided.

What you'll be able to do

• Understand the principles of supporting individuals to live at home.
• Contribute to planning support for living at home.
• Work with individuals to secure additional services and facilities to enable them to live at home.
• Work in partnership to introduce additional services for individuals living at home.
• Contribute to reviewing support for living at home.

What you'll be able to do

• Understand factors that affect the management of continence
• Support individuals and their carers to manage continence issues
• Support the use of equipment to manage continence
• Maintain infection control when supporting individuals to manage continence
• Monitor, record and report on support for managing continence

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, organisational policies, protocols and good practice guidelines.
• Understand how dysphagia affects individuals, considering physical, psychological and social aspects.
• Know the importance of adequate nutritional intake and a supportive environment for individuals with dysphagia.
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes, under supervision.
• Provide accurate and timely information to colleagues regarding individuals’ treatment and progress.

What you'll be able to do

• Understand the principles that promote and support recovery from mental health conditions, including person-centred care, empowerment, and social inclusion.
• Know the range of aspects that may be addressed in a recovery plan, such as medication management, coping strategies, and social support.
• Support an individual to use approaches for managing their own recovery from mental health conditions, promoting self-management and resilience.

What you'll be able to do

• Work with individuals to identify their needs and preferences in relation to personal care.
• Provide support for personal care.
• Support individuals to use the toilet.
• Support individuals to maintain personal hygiene.
• Support individuals to manage their personal appearance.
• Monitor and report on support for personal care.

What you'll be able to do

• Understand the context of supporting individuals to retain, regain and develop skills for everyday life.
• Understand how to support individuals to retain, regain and develop skills for everyday life.
• Support individuals to plan for retaining, regaining and developing skills for everyday life.
• Support individuals to retain, regain or develop skills for everyday life.
• Evaluate support for retaining, regaining or developing skills for everyday life.

What you'll be able to do

• Understand healthcare activities in order to support individuals
• Prepare individuals to undergo healthcare activities
• Support individuals undergoing healthcare activities
• Support individuals following health care activities

What you'll be able to do

• Understand the effects of bereavement on individuals.
• Understand principles for supporting individuals who are bereaved.
• Support individuals to express their response to loss.
• Support individuals who are bereaved.
• Understand the role of specialist agencies in supporting individuals who are bereaved.
• Manage own feelings when providing support for individuals who are bereaved.

What you'll be able to do

• Understand the causes of distress in individuals
• Understand the effects of distress on individuals
• Understand the potential impacts on own well-being when supporting an individual who is distressed
• Prepare to support individuals who are experiencing distress
• Support individuals who are experiencing distress
• Support individuals to reflect on incidents of distress
• Record an individual’s distress
• Report on an individual’s distress to identify patterns and trends

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition or learning difficulties
• Understand cognitive or learning difficulties
• Assist the therapist/supervisor to prepare learning activities
• Support individuals with learning activities
• Assist in reviewing learning

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and good practice guidelines related to feeding babies, ensuring compliance and best practice
• Demonstrate knowledge of how to feed babies in line with evidence-based practice, promoting optimal health and development
• Communicate effectively with individuals when assisting with feeding babies, providing clear information and support
• Support the individual with feeding babies, respecting their choices and preferences while ensuring safety and well-being

What you'll be able to do

• Understand the legal, service, and social context of working with individuals with mental health conditions in relation to their behaviour.
• Gather and use relevant information to explore and understand behavioural responses from an individual with mental health conditions, considering potential triggers and underlying causes.
• Support an individual with mental health conditions to plan a strategy for changing patterns of behaviour that have a negative impact on their well-being, promoting positive coping mechanisms.
• Support an individual with mental health conditions and significant others to review the effectiveness of a strategy for changing patterns of behaviour that have a negative impact, making adjustments as necessary.

What you'll be able to do

• Understand the nature of an individual’s specific communication needs, including any barriers they may face.
• Understand how to support the use of communication technology and aids to enhance an individual's ability to communicate.
• Contribute to the process of identifying and addressing the specific communication needs of individuals.
• Interact effectively with individuals using their preferred communication method.
• Promote person-centred values when supporting effective communication between individuals and others involved in their care.
• Review an individual’s communication needs and the effectiveness of the support provided, making recommendations for adjustments as necessary.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with speech and language disorders to develop their communication skills.
• Understand the range of developmental, progressive and acquired disorders that can impact on developing or developed communication across the lifespan.
• Understand the factors affecting individuals’ ability to communicate.
• Understand how therapeutic programmes and activities are used to support and enhance communication.
• Prepare to support individuals with speech and language disorders during agreed therapeutic activities.
• Support the implementation of agreed therapeutic programmes and activities to help individuals with speech and language disorders to develop their communication skills.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents or carers to interact with and care for their newborn baby
• Understand how to support parents or carers to interact and care for their newborn babies
• Support parents or carers in caring for, interacting with and forming bonds with their newborn babies
• Support parents or carers in feeding and keeping their babies clean and safe

What you'll be able to do

• Understand current legislation related to supporting parents/carers to care for babies.
• Understand national guidelines related to supporting parents/carers to care for babies.
• Understand local policies and protocols related to supporting parents/carers to care for babies.
• Understand good practice guidelines related to supporting parents/carers to care for babies.
• Understand how to support the physical development of babies during their first year.
• Understand how to support the social development of babies during their first year.
• Understand how to support the emotional development of babies during their first year.
• Understand how to support the cognitive development of babies during their first year.
• Provide active support to parents/carers in relation to keeping their babies safe, including identifying and managing potential risks.
• Provide active support to parents/carers to look after the health needs of their babies, including promoting healthy eating and hygiene practices.
• Provide active support to parents/carers in meeting the developmental needs of their babies, including encouraging play and interaction.

What you'll be able to do

• Understand the importance of risk-taking in everyday life.
• Understand the importance of a positive, person-centred approach to risk-assessment.
• Understand duty of care in relation to supporting positive risk-taking.
• Understand the framework which underpins an individual’s right to make decisions and take risks.
• Support individuals to make decisions about risks.
• Support individuals to take risks.

What you'll be able to do

• Understand the importance of spiritual wellbeing for individuals
• Identify the spiritual needs of an individual and others
• Understand the impact of values and beliefs on own and an individual's spiritual wellbeing
• Support individuals' spiritual wellbeing

What you'll be able to do

• Understand how to care for individuals with nasogastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy and physiology of the upper gastrointestinal system and its relevance to nasogastric procedures
• Prepare to carry out nasogastric procedures
• Support individuals undergoing nasogastric procedures

What you'll be able to do

• Explain the importance of health and safety measures when transporting, transferring and positioning individuals and equipment in the perioperative care environment.
• Describe the requirements for pressure area care when transporting, transferring and positioning individuals in the perioperative environment.
• Prepare the individual and environment for transporting individuals within the perioperative care environment.
• Assist in the safe transfer and positioning of individuals within the perioperative environment, following established protocols.

What you'll be able to do

• Explain the principles of advance care planning, including its legal and ethical basis
• Describe the process of advance care planning, from initiation to review
• Explain person-centred approaches to advance care planning, ensuring individual preferences and values are respected

What you'll be able to do

• Understand different methods of health promotion planning
• Understand practical application opportunities for health promotion
• Understand the scientific basis of health promotion

What you'll be able to do

• Understand how to work within the care and support planning process in mental health.
• Understand how to work within a risk management process in mental health care.

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth to 19 years.
• Understand the factors that influence children and young people’s development and how these factors affect practice.
• Understand how to monitor children and young people’s development.
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people.
• Understand the potential effects of transitions on children and young people’s development.

What you'll be able to do

• Understand considerations for individuals at end of life.
• Understand how to support individuals affected by symptoms at end of life.
• Understand how to support significant others at the end of life of an individual with specific health needs.

What you'll be able to do

• Understand the relevant legislation, policies, procedures, standards, local ways of working and codes of conduct for safeguarding children and young people.
• Understand the importance of working in partnership with other organisations, such as social services and the police, to safeguard children and young people.
• Understand the importance of ensuring children and young people’s safety and protection in the work setting, including identifying and minimising potential risks.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed, following organisational procedures and reporting requirements.
• Understand how to respond to evidence or concerns that a child or young person has been bullied, including providing support and reporting the incident.
• Understand how to work with children and young people to support their safety and wellbeing, promoting positive behaviour and providing a safe environment.
• Understand the importance of e-safety for children and young people, including online risks and strategies for staying safe online.

What you'll be able to do

• Understand frailty and the impact of this on individuals
• Understand long term conditions
• Support individuals with frailty
• Support individuals with long-term conditions

What you'll be able to do

• Understand mental health and mental wellbeing
• Understand mental health conditions that affect children and young people
• Understand legal and organisational requirements in relation to supporting children and young people with mental health conditions
• Understand the use of behaviour management strategies for children and young people with mental health conditions
• Understand supervision of children and young people with mental health conditions

What you'll be able to do

• Understand the needs of individuals with mental health conditions
• Understand the strengths of the main interventions in mental health
• Understand the limitations of the main interventions in mental health
• Know the key principles that underpin the choice of mental health interventions
• Know the key factors that underpin the choice of mental health interventions

What you'll be able to do

• Understand the different types of mental ill health, including their characteristics and symptoms
• Understand the impact of mental ill health on individuals and others in their social network, including family and friends
• Understand the difficulties individuals with mental ill health may face, such as stigma, discrimination, and social isolation
• Recognise and respond to deterioration in an individual’s overall health and wellbeing, including physical and mental health
• Recognise and respond to limitations in an individual’s mental capacity, ensuring their rights and needs are protected
• Understand how to identify situations of risk to individuals with mental ill-health and to self and others, and how to take appropriate action

What you'll be able to do

• Understand the current legislation, relevant guidelines, and organisational policies pertaining to the administration of medication.
• Understand the specific roles and responsibilities involved in the safe and effective administration of medication.
• Understand the necessary requirements and correct procedures for the accurate administration of medication.
• Understand the requirements and procedures for ensuring the safety and well-being of an individual during and after medication administration.
• Understand the proper management of medications and the importance of maintaining accurate administration records.

What you'll be able to do

• Explain how legislation and policies support the human rights and inclusion of individuals with learning disabilities.
• Describe the nature, causes and characteristics of learning disability.
• Outline the historical context of learning disability and its impact on current practices.
• Explain the principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families.
• Analyse how views and attitudes impact on the lives of individuals with learning disabilities and their family carers.
• Apply effective communication strategies to promote communication with individuals with learning disabilities.

What you'll be able to do

• Understand the factors that contribute to own wellbeing, including physical, mental, and social aspects.
• Understand the importance of maintaining and improving own wellbeing when working in mental health services, recognising the potential impact of the role on personal health.
• Manage own stress and anxiety when working in mental health services, utilising effective coping mechanisms and seeking support when needed.
• Maintain and improve own wellbeing when working in mental health services, implementing strategies for self-care and professional development.
• Review and promote own mental health and wellbeing when working in mental health services, reflecting on personal experiences and seeking opportunities for growth.

What you'll be able to do

• Understand the legal framework for mental health
• Understand the current policy framework for mental health
• Understand the service framework for mental health
• Understand the roles and responsibilities of agencies within the mental health service framework
• Understand the rights of individuals using mental health services
• Understand the responsibilities of individuals using mental health services
• Understand the rights of others within mental health care settings
• Understand the responsibilities of others within mental health care settings

What you'll be able to do

• Understand the neurology of dementia
• Understand the impact of recognition and diagnosis of dementia
• Understand how dementia care must be underpinned by a person centred approach

What you'll be able to do

• Understand the causes and prevalence of suicidal behaviour, including risk factors and warning signs.
• Understand the process of suicide intervention, including assessment, support, and referral.
• Understand the role of the main caregiver and other professionals in managing suicide interventions, including collaboration and communication.

What you'll be able to do

• Understand the key considerations when providing end-of-life care for individuals with dementia.
• Understand how to effectively support individuals with dementia who are affected by symptoms at the end of their life.
• Understand how to provide appropriate support to the carers of individuals with dementia at the end of their life.

What you'll be able to do

• Understand the anatomy and physiology of the skin in relation to pressure area care, recognising the factors that contribute to pressure damage
• Understand good practice in relation to own role when undertaking pressure area care, adhering to protocols and maintaining professional boundaries
• Follow the agreed care plan when undertaking pressure area care, ensuring consistency and effectiveness
• Understand the use of materials, equipment and resources available when undertaking pressure area care, selecting appropriate items and using them safely
• Prepare effectively to undertake pressure area care, ensuring the environment is suitable and the individual is comfortable
• Undertake pressure area care in a safe and effective manner, monitoring the individual's skin and reporting any concerns

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals.
• Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing.
• Prepare for undertaking personal hygiene activities with individuals.
• Undertake personal hygiene activities with individuals.
• Record and report the outcome of the personal hygiene activity.

What you'll be able to do

• Explain relevant legislation, policy and good practice guidelines for undertaking physiological measurements.
• Identify the different physiological states that can be measured and their significance.
• Prepare the environment, equipment and individual for taking physiological measurements.
• Undertake accurate physiological measurements using appropriate techniques.
• Record and report the results of physiological measurements accurately and promptly.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care.
• Understand the anatomy and physiology in relation to conditions requiring stoma care.
• Prepare individuals for stoma care.
• Carry out stoma care for individuals.
• Monitor, record and report on an individual’s condition during and after stoma care.

What you'll be able to do

• Explain the need for tissue viability risk assessment, including the factors that contribute to pressure damage
• Undertake tissue viability risk assessments, using recognised assessment tools and techniques
• Record and report on tissue viability risk assessments accurately and promptly, in line with organisational procedures
• Identify when the risk assessment should be reviewed, based on changes in the individual's condition or circumstances

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, local protocols, best practice principles, and safety measures related to undertaking treatments and dressings of lesions and wounds.
• Understand the causes, signs, and management of wound infection, and the different stages of wound healing.
• Understand the rationale for carrying out specific procedures and techniques when treating wounds and lesions.
• Prepare the environment, equipment, and individual for the treatment and dressing of lesions and wounds.
• Safely and effectively carry out treatments and apply dressings to lesions and wounds, following approved procedures.
• Accurately record and report the outcomes of the treatments and dressings, including any complications or concerns.

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation
• Understand the relevant anatomy and physiology
• Prepare to insert urethral catheters
• Insert urethral catheters
• Monitor and care for the urethral catheter after insertion
• Care for and support the individual during and after the procedure

What you'll be able to do

• Understand the principles of partnership working with families and family members in the context of care and/or support.
• Understand the requirements of partnership working with families and family members in the context of care and/or support.
• Establish positive relationships with families and family members of individuals receiving care and/or support.
• Maintain positive relationships with families and family members of individuals receiving care and/or support.
• Plan shared approaches to the care and support of individuals in collaboration with their families and family members.
• Work with families to access appropriate support services in their role as carers.
• Exchange information about partnership work with families, adhering to confidentiality and data protection policies.
• Record information accurately and appropriately about partnership work with families.
• Contribute to reviewing the effectiveness of partnership work with families.
• Provide constructive feedback about the support available for families.

What you'll be able to do

• Understand the stages of development and learning for babies and young children
• Support the development and learning of babies and young children
• Understand the attachment needs of babies and young children
• Engage with babies and young children in a supportive manner
• Work in partnership with carers to support the learning and development of babies and young children