IAO Level 3 Diploma in Healthcare Support

What you'll be able to do

• Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
• Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
• Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
• Adapt prescribed items to meet individuals’ needs
• Fit prescribed items to meet the needs of individuals

What you'll be able to do

• Understand legislation, guidelines, policies, procedures and protocols relevant to the administration of medication, ensuring compliance and safety
• Know about common types of medication and their use, including their purpose, dosage, side effects and contraindications
• Understand procedures and techniques for the administration of medication, including different routes and methods
• Prepare for the administration of medication, ensuring the correct medication, dosage and route are checked and verified
• Administer and monitor medication, observing the individual for any adverse reactions and documenting the process accurately

What you'll be able to do

• Understand how to administer oral nutritional products to individuals in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Understand common nutritional products and their uses.
• Understand how to manage possible reactions to the use of nutritional products.
• Prepare for oral administration of nutritional products.
• Administer oral nutritional products to individuals.
• Maintain stock of nutritional products.

What you'll be able to do

• Understand good practice in identifying information requirements for individuals managing their condition
• Understand various health conditions and their impact on individuals
• Understand the effects of change on individuals’ lifestyles and how to mitigate negative impacts
• Ascertain the information and advice needs of individuals regarding their condition and its management
• Agree plans with individuals to adapt their lifestyle to manage their condition effectively, promoting self-management and well-being

What you'll be able to do

• Know the detailed anatomy and physiology of the female reproductive system
• Know the detailed anatomy and physiology of the breast
• Understand the physical changes that occur during pregnancy and their physiological basis

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility
• Understand anatomical and physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility
• Understand treatment programmes for individuals with severely reduced movement/mobility
• Implement treatment programmes for individuals with severely reduced movement/mobility

What you'll be able to do

• Explain how health and safety measures are implemented when receiving, handling and dispatching clinical specimens
• Explain the reasons for using different containers and transport media for different clinical specimens
• Assist others to receive, handle, label and dispatch clinical specimens according to established procedures

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice relating to assisting in testing individuals’ abilities prior to planning physical activities
• Understand health related issues and how these may impact physical activities, including contraindications and precautions
• Understand motivation factors for physical activities and how to encourage participation
• Carry out preparations for assessments of individuals’ ability to exercise, ensuring safety and appropriate equipment
• Assist the practitioner to administer tests to assess individuals’ ability to exercise, accurately recording results

What you'll be able to do

• Know the current legislation, guidelines and policies relevant to the administration of medication.
• Understand own role in assisting in the administration of medication.
• Understand the requirements and procedures for assisting in the administration of medication.
• Understand the requirements and procedures for ensuring an individual’s safety.
• Assist with the preparation of the administration of medication.
• Assist in the administration of medication.
• Contribute to the management of medications and administration records.

What you'll be able to do

• Understand current organisational policies and procedures relating to the use of oxygen, ensuring compliance and promoting safe practice.
• Understand respiratory conditions that may require the use of oxygen, including their causes, symptoms, and management.
• Understand the adverse effects of oxygen and how they can be minimised or prevented, including oxygen toxicity and carbon dioxide retention.
• Understand resources and equipment used when administering care in response to respiratory conditions, including oxygen cylinders, masks, and monitoring devices.
• Monitor and record saturation levels, using pulse oximetry and documenting findings accurately.
• Assist in the preparation and administration of oxygen for individuals, following prescribed instructions and ensuring their comfort and safety.

What you'll be able to do

• Understand the potential effects of the perioperative environment and procedures on individuals undergoing perioperative care
• Support individuals in a perioperative environment according to their care plan
• Monitor individuals in a perioperative environment according to the requirements of their care plans

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence
• Understand health topics related to restoring movement and functional independence, including relevant anatomy, physiology, and pathology
• Understand treatment programmes related to restoring movement and functional independence, including their aims, methods, and potential risks
• Assist in implementing programmes to restore mobility, movement and functional independence, under the supervision of a qualified practitioner
• Make accurate records of interventions and provide clear and concise information to the practitioner regarding the individual's progress and any concerns

What you'll be able to do

• Understand techniques and resources involved in planning presentations
• Assist others to plan presentations

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities
• Assist the practitioner in carrying out health care activities

What you'll be able to do

• Understand the importance of mental health legislations.
• Understand the key elements of mental health legislations.
• Understand ‘restraint’ as defined in mental health legislations.
• Understand the importance of complying with the mental health legislations Code of Practice when working with individuals who lack capacity.

What you'll be able to do

• Understand current legislation related to caring for newborn babies.
• Understand national guidelines related to caring for newborn babies.
• Understand policies related to caring for newborn babies.
• Understand protocols related to caring for newborn babies.
• Understand good practice guidelines related to caring for newborn babies.
• Understand how to meet the physical needs of newborn babies.
• Understand how to meet the social needs of newborn babies.
• Understand how to meet the emotional needs of newborn babies.
• Understand how to meet the developmental needs of newborn babies.
• Contribute to the safety of newborn babies within own care.
• Feed newborn babies in line with local policy and protocol.
• Bathe newborn babies in line with local policy and protocol.
• Clothe newborn babies in line with local policy and protocol.

What you'll be able to do

• Understand current legislation related to caring for individuals with urethral catheters.
• Understand national guidelines related to caring for individuals with urethral catheters.
• Understand organisational policies related to caring for individuals with urethral catheters.
• Understand organisational protocols related to caring for individuals with urethral catheters.
• Understand best practice related to caring for individuals with urethral catheters.
• Understand the procedure of urethral catheterisation.
• Understand the use and application of catheter care equipment.
• Prepare individuals to carry out urethral catheter care procedures.
• Carry out care for individuals with urethral catheters in line with agreed care plans.
• Monitor individuals undergoing urethral catheter care, according to their care plan.
• Check individuals undergoing urethral catheter care, according to their care plan.

What you'll be able to do

• Explain the key aspects of the ageing process and its impact on individuals.
• Describe how to adapt communication techniques to effectively care for older people with varying needs.
• Demonstrate how to provide appropriate care and support to older people, considering their individual circumstances and preferences.

What you'll be able to do

• Provide physical care for babies and young children
• Provide routines for babies and young children that support their health and development
• Provide opportunities for exercise and physical activity
• Provide safe and protective environments for babies and young children
• Provide for the nutritional needs of babies under 18 months
• Provide meals to meet the nutritional needs of young children from 18-36 months

What you'll be able to do

• Understand current legislation, national guidelines, policies, and protocols which impact on own role in blood collection from fixed or central lines
• Understand the procedures involved in the collection of arterial blood
• Prepare to carry out blood collection from fixed or central lines
• Carry out blood collection procedures from fixed or central lines
• Record blood samples collected from fixed or central lines
• Report on blood samples collected from fixed or central lines
• Forward on blood samples collected from fixed or central lines
• Monitor blood collection from fixed or central lines
• Report on blood collection from fixed or central lines

What you'll be able to do

• Understand current legislation related to vision screening.
• Understand current policy related to vision screening.
• Understand current good practice related to carrying out vision screening.
• Understand the factors related to vision screening.
• Prepare to carry out vision screening.
• Carry out vision screening.
• Support individuals during the vision screening procedure.
• Support individuals after the vision screening procedure.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, best practice and safety measures related to undertaking wound drainage care
• Understand the principles of wound drainage and use of related equipment
• Understand procedures and techniques involved in wound drainage
• Prepare for wound drainage care
• Carry out wound drainage care

What you'll be able to do

• Understand how to maintain a consistently clean environment in a healthcare setting.
• Understand the principles and sequential steps of the decontamination process.
• Understand the importance of good waste management practice in preventing infection and maintaining hygiene.
• Undertake the decontamination process effectively and safely.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community
• Understand how to assess the need for, and provision of, environmental and social support in the community
• Carry out assessments in collaboration with others to establish the need for, and provision, of environmental and social support in the community
• Plan changes to be made to the environment and social support with individuals and relevant others

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice principles in collating and communicating health information to individuals.
• Identify the specific health information that needs to be collated and communicated to individuals, based on their needs and circumstances.
• Communicate health information effectively to individuals, using appropriate methods and language to ensure understanding and promote informed decision-making.

What you'll be able to do

• Understand why effective communication with children and young people is important in the work setting
• Meet the communication and language needs, wishes and preferences of children and young people and those involved in their care
• Understand the rationale for the use of play and distraction techniques for communicating with children and young people
• Understand the implementation of play and distraction techniques in the work setting

What you'll be able to do

• Understand the relationship between health, wellbeing and lifestyle choices
• Understand factors influencing an individual's health and wellbeing
• Communicate effectively with individuals and others when promoting health and wellbeing
• Encourage individuals to address issues relating to their health and wellbeing

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy of the ear as related to conducting ear examinations.
• Understand the reasons for conducting an examination of the external ear.
• Prepare to conduct external ear examinations.
• Conduct external ear examinations.
• Record and report results from external ear examinations.

What you'll be able to do

• Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy and physiology of the ear related to hearing
• Understand how to maintain equipment required to assess individuals’ hearing
• Prepare to conduct hearing assessments
• Conduct hearing assessments
• Record and report the results of hearing assessments

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice related to conducting routine maintenance on clinical equipment
• Understand the procedures involved in conducting routine maintenance on clinical equipment
• Prepare to carry out routine maintenance on clinical equipment
• Carry out routine maintenance on clinical equipment
• Report and record on routine maintenance carried out on clinical equipment

What you'll be able to do

• Understand the principles and processes involved in monitoring the health of individuals affected by health conditions.
• Carry out observations of the health of individuals affected by health conditions, adhering to relevant protocols.
• Record and report on observations accurately and promptly, using appropriate methods and documentation.
• Respond appropriately to changes in an individual’s condition, escalating concerns as necessary.

What you'll be able to do

• Know the factors that affect how individuals are cared for after death, including legal requirements, cultural beliefs, and personal preferences.
• Contribute to supporting those who are close to deceased individuals, offering condolences, providing practical assistance, and respecting their grief.
• Contribute to preparing deceased individuals prior to transfer, following established procedures and respecting their dignity.
• Contribute to transferring deceased individuals, ensuring their safe and respectful handling.
• Manage own feelings in relation to the death of individuals, seeking support when needed and maintaining professional boundaries.

What you'll be able to do

• Understand the procedures for discharging individuals to a carer, including relevant documentation and communication protocols
• Prepare individuals for discharge, ensuring their needs and preferences are considered
• Contribute to the discharge of individuals to carers, supporting a smooth and safe transition

What you'll be able to do

• Understand the importance of own role and how it contributes to the team performance
• Reflect on own performance within a team
• Manage time and commitments effectively when working in a team
• Establish effective working relationships with all members of the team

What you'll be able to do

• Understand the importance of following health and safety requirements when using medical devices in the perioperative environment.
• Check and handle medical devices in the perioperative environment, according to health and safety procedures.
• Check the integrity of instrument trays.
• Dispose of used items and equipment safely.

What you'll be able to do

• Understand current legislation relevant to coordinating the progress of individuals through care pathways.
• Understand national guidelines relevant to coordinating the progress of individuals through care pathways.
• Understand policies and protocols relevant to coordinating the progress of individuals through care pathways.
• Understand good practice guidelines in relation to coordinating the progress of individuals through care pathways.
• Understand the processes involved in coordinating individuals through care pathways, including referral, assessment, planning, implementation and review.
• Coordinate the progress of individuals through care pathways, ensuring effective communication and collaboration between all involved.

What you'll be able to do

• Understand current legislation related to delivering exercise sessions.
• Understand national guidelines related to delivering exercise sessions.
• Understand policies related to delivering exercise sessions.
• Understand protocols related to delivering exercise sessions.
• Understand good practice related to delivering exercise sessions.
• Understand the role of exercise and its physical effects on the body.
• Understand the principles for exercise programmes.
• Understand the rationales for exercise programmes.
• Understand the use of exercise equipment.
• Deliver exercise sessions.

What you'll be able to do

• Understand how to deliver training through demonstration and instruction, considering different learning styles and needs
• Deliver training by demonstration and instruction, using appropriate techniques and resources to engage learners
• Review learning and training, evaluating the effectiveness of the delivery and identifying areas for improvement

What you'll be able to do

• Understand dementia
• Understand models of dementia
• Know types of dementia and their causes
• Understand an individual’s experience of dementia

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents and carers to care for babies during their first year
• Understand how to access and gather relevant information for care planning
• Understand the factors which impact on care planning needs
• Develop individualised care plans for babies and families
• Agree individualised care plans for babies and families with relevant parties

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand the importance of developing positive relationships with children and young people
• Establish positive relationships with children and young people
• Provide information and advice to children and young people

What you'll be able to do

• Understand how duty of care contributes to safe practice.
• Address conflicts that may arise between an individual’s rights and the duty of care.
• Address dilemmas that may arise between an individual’s rights and the duty of care.
• Respond to concerns.
• Respond to comments.
• Respond to complaints.
• Recognise adverse events.
• Respond to adverse events.
• Recognise incidents.
• Respond to incidents.
• Recognise errors.
• Respond to errors.
• Recognise near misses.
• Respond to near misses.

What you'll be able to do

• Understand key principles for communication and relationships in mental health support
• Understand effective communication skills in building and sustaining relationships in mental health care with individuals and others
• Understand how to support individuals in their relationships
• Build and maintain therapeutic relationships with individuals, carers and their families

What you'll be able to do

• Understand why effective communication is fundamentally important in the context of care settings
• Understand the diverse range of communication needs and preferences that individuals may have
• Communicate effectively with a variety of individuals, adapting your approach as necessary
• Proactively meet the communication and language needs, wishes, and preferences of individuals receiving care
• Understand the role and function of independent advocacy services in supporting individuals to communicate their wishes, needs, and preferences effectively
• Understand the importance of maintaining confidentiality in care settings and the relevant legal and ethical considerations

What you'll be able to do

• Understand current legislation, national guidelines, policies and good practice guidelines related to supporting parents/carers to care for babies during their first year
• Understand factors which impact upon enabling children and young people to understand their health and wellbeing
• Establish positive relationships with children, young people and relevant others to enable children and young people to understand their health and wellbeing
• Develop a care plan in partnership with the child or young person to help them to achieve an understanding of the nature of their needs and preferences

What you'll be able to do

• Understand legislation, policies and practice in relation to supporting individuals to manage their behaviour.
• Understand the factors that influence behaviour, including environmental, social, and psychological factors.
• Work with individuals to recognise the impact of their behaviour on others, promoting self-awareness and empathy.
• Support individuals to develop strategies for managing behavioural responses and the use of proactive approaches to manage behavioural responses, such as de-escalation techniques.
• Evaluate and review strategies for managing behavioural responses, adjusting approaches as needed to ensure effectiveness and individual well-being.

What you'll be able to do

• Understand the different ways in which individuals with mental health conditions may react to change, considering individual needs and circumstances
• Apply an active approach in supporting mental health service users or carers to manage change, promoting coping strategies and resilience

What you'll be able to do

• Understand best practice in diabetic foot care
• Understand the factors affecting foot health in individuals with diabetes
• Prepare to conduct an examination on the feet of individuals who have diabetes
• Conduct an examination on the feet of an individual with diabetes
• Advise individuals with diabetes about foot health
• Report the outcome of foot examinations

What you'll be able to do

• Understand relevant policies, protocols, and recognised good practice guidelines related to delivering presentations to groups
• Understand the various factors which contribute to effective and engaging group presentations
• Plan and prepare a presentation that effectively facilitates learning for the target audience
• Confidently and clearly present information to a group in a professional manner

What you'll be able to do

• Understand the structure and function of the human body, including major organ systems and their interrelationships.
• Understand factors that affect the function of the human body, such as age, lifestyle, disease, and environmental influences.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to implementing hydrotherapy programmes.
• Know musculoskeletal aspects of the body, including anatomy, biomechanics, and common conditions.
• Understand principles of hydrotherapy practice, including buoyancy, resistance, and temperature effects.
• Implement hydrotherapy programmes, following established protocols and adapting to individual needs.
• Report to the practitioner on the outcomes of the hydrotherapy programme, providing accurate and timely feedback on progress and any concerns.

What you'll be able to do

• Understand the legislative framework in relation to positive behaviour support.
• Understand behaviour as a means of expression.
• Understand approaches to positive behavioural support.
• Monitor the behaviour of individuals.
• Agree strategies for positive behaviour support with individuals and others.
• Implement positive behaviour support plans.
• Support individuals through incidents of behaviour.
• Develop practice in relation to positive behaviour support.

What you'll be able to do

• Understand the principles of therapeutic group activities
• Plan and prepare for therapeutic group activities
• Support individuals during therapeutic group activities
• Contribute to the evaluation of therapeutic group activities

What you'll be able to do

• Understand discharge and post discharge information needs of individuals.
• Inform individuals of discharge arrangements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures, and protocols related to the insertion and securing of nasogastric tubes.
• Understand the purpose and functions of nasogastric tubes and associated procedures, including indications and contraindications.
• Prepare appropriately for the insertion of a nasogastric tube, ensuring patient comfort and safety.
• Safely and effectively insert a nasogastric tube, following established procedures and protocols.
• Accurately measure, record, and dispose of nasogastric aspirate in accordance with relevant policies, procedures, and protocols.
• Provide appropriate aftercare for individuals following nasogastric tube insertion, monitoring for complications and ensuring patient comfort.

What you'll be able to do

• Understand your own role and responsibilities in the prevention and control of the spread of infection within a care setting
• Consistently work in ways that effectively prevent and control the spread of infection, adhering to relevant policies and procedures

What you'll be able to do

• Understand how to provide a quality service, adhering to relevant legislation, policies, and procedures.
• Understand the importance of effective collaboration with others to ensure the delivery of a high-quality service.
• Monitor quality standards within the health sector, identifying areas for improvement.
• Understand the importance of prioritising own workload to minimise risks to the quality of service provided.

What you'll be able to do

• Understand the processes involved in making recommendations for the effective use of physical resources within a health setting.
• Interpret relevant information to inform expenditure proposals, ensuring alignment with organisational plans and objectives.
• Present well-justified proposals for expenditure on physical resources to relevant stakeholders.
• Negotiate proposals for expenditure on physical resources with stakeholders, addressing concerns and reaching mutually agreeable solutions.

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol
• Advise team members on the control of expenditure and physical resource usage in a health setting
• Monitor expenditure and physical resource usage in a health setting

What you'll be able to do

• Understand the effects of various symptoms on individuals receiving end of life care
• Understand different approaches to managing symptoms in end of life care
• Effectively manage symptoms experienced by individuals receiving end of life care
• Integrate symptom management strategies into the overall care management process for individuals at the end of life

What you'll be able to do

• Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment
• Measure, record and review an individual’s body fluid balance in a perioperative environment
• Manage equipment after measuring an individual’s body fluid balance

What you'll be able to do

• Know the procedures for monitoring the environment during health care activities.
• Know the procedures for maintaining the environment during health care activities.
• Know the procedures for monitoring resources during health care activities.
• Know the procedures for maintaining resources during health care activities.
• Operate equipment safely and effectively during health care activities.
• Monitor the environment during and after health care activities.
• Maintain the environment during and after health care activities.
• Monitor resources during and after health care activities.
• Maintain resources during and after health care activities.
• Clean resources effectively in own work area.

What you'll be able to do

• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Monitor individuals’ progress in managing their body weight
• Support individuals in re-establishing goals for further progress

What you'll be able to do

• Understand current legislation, policies, standards, local ways of working and codes of conduct in relation to moving and positioning individuals, ensuring compliance and ethical practice
• Understand anatomy and physiology in relation to moving and positioning individuals, considering the impact on the musculoskeletal system
• Minimise risk before moving and positioning individuals, assessing the environment, the individual's needs and capabilities, and using appropriate equipment
• Move and position an individual safely and effectively, using appropriate techniques and communication
• Know when to seek advice and/or assistance from others when moving and positioning an individual, recognising limitations and ensuring the individual's safety

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice related to obtaining a client history
• Prepare to obtain a client history, ensuring all necessary resources and information are available
• Obtain a client history, using appropriate communication and interpersonal skills to gather relevant information

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to obtaining and testing capillary blood samples, ensuring compliance and promoting safe practice.
• Understand the anatomy, physiology in relation to, and the purpose of, obtaining and testing capillary blood samples, including the circulatory system and relevant medical conditions.
• Prepare to obtain capillary blood samples, including selecting appropriate equipment, preparing the individual, and ensuring a clean and safe environment.
• Obtain capillary blood samples, using correct techniques and adhering to infection control procedures.
• Test and record the results of blood samples, using appropriate equipment and documenting findings accurately.
• Pass on the results of blood samples to the appropriate personnel, maintaining confidentiality and adhering to reporting procedures.

What you'll be able to do

• Understand the relevant legislation, policies, and good practice guidelines pertaining to the obtaining, carrying, testing, and storing of specimens.
• Understand the detailed processes involved in obtaining and testing various types of specimens from individuals.
• Prepare appropriately for the process of obtaining specimens from individuals, ensuring a safe and comfortable environment.
• Obtain specimens from individuals in accordance with established procedures and ethical considerations.
• Perform tests on specimens accurately and efficiently, following standardised protocols.
• Report on the outcomes of specimen tests clearly and concisely, adhering to relevant reporting requirements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures, and protocols relating to obtaining venous blood samples.
• Understand the relevant anatomy and physiology related to obtaining venous blood samples, including vein selection and potential complications.
• Prepare effectively to obtain venous blood samples, ensuring patient safety and comfort.
• Obtain venous blood samples safely and competently, following established procedures and protocols.
• Prepare venous blood samples correctly for transportation to the laboratory, ensuring sample integrity and accurate results.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role when calibrating equipment.
• Understand the procedures involved in the calibration of equipment.
• Run tests on equipment.
• Conclude and report on tests on equipment.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice which impact on performing intravenous cannulation.
• Understand the purpose and functions of intravenous cannulation.
• Prepare to carry out intravenous cannulation, ensuring adherence to relevant protocols and guidelines.
• Carry out intravenous cannulation safely and effectively, following established procedures.
• Monitor and report on the intravenous cannulation process, identifying and addressing any complications or concerns.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role when performing routine electrocardiograph procedures
• Understand the purpose and functions of electrocardiographs
• Prepare to carry out routine electrocardiograph procedures
• Carry out routine electrocardiograph procedures

What you'll be able to do

• Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with relevant policies, protocols and good practice guidelines.
• Perform the non-scrubbed circulating role for perioperative procedures effectively, ensuring patient safety and a smooth surgical process.
• Know how medical devices are used for surgical interventions, including their purpose, function, and potential risks.
• Work safely and effectively with medical devices and equipment for clinical procedures in accordance with manufacturer's instructions and organisational requirements.

What you'll be able to do

• Understand the application of person-centred practices in care settings.
• Understand the importance of individuals’ relationships.
• Apply person-centred approaches.
• Promote individuals’ rights to make choices.
• Promote individuals’ independence.
• Understand the role of risk assessments in promoting person-centred approaches.
• Understand the role of risk assessments in promoting choice.
• Understand the role of risk assessments in promoting independence.

What you'll be able to do

• Understand the specific health and safety measures required when carrying out activities within the anaesthetic and recovery environment.
• Understand the normal parameters and significance of clinical readings taken in the anaesthetic and recovery environment.
• Prepare and maintain anaesthetic and recovery equipment to ensure readiness for the reception of individuals.
• Assist the registered practitioner in providing care for an individual within the anaesthetic and recovery environment.

What you'll be able to do

• Understand the health and safety measures related to preventing wound contamination when preparing and applying dressings and drains
• Understand the health and safety measures related to preventing cross infection when preparing and applying dressings and drains
• Understand how medical devices are used in the application of dressings, wound supports and drains in the learner environment
• Select dressings and drains according to individual requirements
• Prepare dressings and drains according to individual requirements
• Apply dressings according to individual requirements
• Attach drains according to individual requirements

What you'll be able to do

• Understand how to follow safe procedures when preparing and dressing for scrubbed clinical roles
• Understand how to dress for scrubbed clinical roles
• Work within scrubbed clinical roles

What you'll be able to do

• Understand how to prepare and provide surgical instrumentation and items for the surgical team in line with health and safety procedures and protocols
• Prepare surgical instruments and supplementary items for the surgical team
• Provide surgical instruments and supplementary items for the surgical team
• Dispose of waste from the sterile field

What you'll be able to do

• Understand current legislation relevant to the use of extended feeding techniques.
• Understand protocols relevant to the use of extended feeding techniques.
• Understand agreed ways of working when using extended feeding techniques.
• Understand the relevant anatomy and physiology in relation to extended feeding, including the digestive system and potential complications.
• Understand different extended feeding techniques, including their purpose, benefits and risks.
• Prepare for extended feeding, ensuring all necessary equipment and resources are available.
• Carry out extended feeding techniques safely and effectively, following established procedures.
• Complete extended feeding techniques, ensuring the individual's comfort and wellbeing.
• Maintain accurate records of extended feeding, including the type of feed, volume administered and any observations.
• Report on extended feeding, communicating any concerns or changes to the appropriate healthcare professionals.

What you'll be able to do

• Summarise current legislation, policy and good practice guidelines related to preparing individuals for healthcare activities.
• Demonstrate the ability to prepare individuals effectively and safely for a range of healthcare activities.
• Accurately record and report on healthcare activities, adhering to relevant protocols and maintaining confidentiality.

What you'll be able to do

• Understand factors that influence health
• Understand behaviour change in health promotion
• Understand the role of effective communication in health promotion

What you'll be able to do

• Understand the legal and organisational requirements for handling information in care settings.
• Implement good practice in handling information in line with agreed procedures.
• Support others to handle information effectively and in accordance with organisational policies.
• Support audit processes within own role and responsibilities, contributing to the evaluation of information handling practices.

What you'll be able to do

• Understand the importance of diversity, equality and inclusion in care settings
• Work in an inclusive way within care settings
• Promote diversity, equality and inclusion within care settings

What you'll be able to do

• Understand own responsibilities, and the responsibilities of others, relating to health and safety
• Carry out own responsibilities for health and safety
• Understand procedures for responding to accidents and sudden illness
• Reduce the spread of infection
• Move and handle equipment and other objects safely
• Handle hazardous substances and materials
• Promote fire safety in the work setting
• Implement security measures in the work setting
• Manage stress

What you'll be able to do

• Understand what is required for competence in own work role in care settings
• Reflect on practice in care settings
• Evaluate own performance in care settings
• Agree a personal development plan for use in care settings
• Use learning opportunities to contribute to personal development in care settings
• Use reflective practice to contribute to personal development in care settings

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies
• Understand the requirements for the health and wellbeing of newborn babies and their parents/carers
• Provide advice and information that enables parents/carers to meet the health and wellbeing needs of their newborn babies

What you'll be able to do

• Describe good practice principles in diabetic foot care, including preventative measures and early intervention strategies.
• Analyse the various factors that can affect foot health in individuals with diabetes, such as neuropathy, vascular disease, and infection.
• Discuss foot examination results clearly and sensitively with individuals and their carers, ensuring they understand the findings.
• Advise individuals and their carers on the effective management of foot health, including self-care techniques, footwear choices, and when to seek professional help.
• Accurately and comprehensively complete records related to foot care advice and interventions.

What you'll be able to do

• Understand the signs and causes of foot and toenail abnormalities
• Provide support for assessed foot care needs
• Promote the individual’s engagement in their own foot care
• Provide foot care safely
• Record and report on foot care

What you'll be able to do

• Know the various factors which can affect the nutritional status of individuals, including medical conditions, lifestyle choices, and social circumstances.
• Advise individuals on maintaining optimal nutritional status, taking into account their individual needs and preferences.
• Obtain specific body measurements from individuals accurately and sensitively, following established procedures.
• Provide individuals with clear and accessible information and advice on eating to maintain optimum nutritional status, promoting healthy eating habits.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with communication and interaction difficulties
• Understand roles and responsibilities of those supporting individuals with communication and interaction difficulties
• Understand communication impairments and disorders that cause communication and interaction difficulties
• Understand methods of interacting with individuals with communication and interaction difficulties
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities
• Support individuals with communication and interaction difficulties to communicate with others

What you'll be able to do

• Understand the importance of mobility
• Prepare for mobility activities
• Support individuals to keep mobile
• Observe, record and report on activities to support mobility

What you'll be able to do

• Understand the importance of supporting individuals to continue with their recommended therapies, promoting adherence and positive outcomes.
• Encourage individuals to continue with their recommended therapies, using motivational techniques and addressing any concerns or barriers.
• Support individuals to continue with their recommended therapy, providing practical assistance and emotional support.
• Monitor individuals during their recommended therapy, observing for any changes in their condition or any adverse effects.
• Record observations accurately and comprehensively during recommended therapy, documenting any relevant information.
• Report observations promptly and effectively during recommended therapy, communicating any concerns to the appropriate healthcare professionals.
• Contribute to the evaluation and review of recommended therapies, providing feedback on the individual's progress and any challenges encountered.

What you'll be able to do

• Understand different approaches to managing pain and discomfort
• Assist in minimising individuals’ pain or discomfort
• Monitor, record and report on the management of individuals’ pain or discomfort

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures
• Assist in the preparation of an individual for operative and invasive procedures
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures

What you'll be able to do

• Understand how to receive and handle clinical specimens within the sterile field in line with health and safety guidance, including infection control procedures and the use of personal protective equipment
• Receive and handle clinical specimens within the sterile field, maintaining sterility and preventing contamination

What you'll be able to do

• Know the regulations and legislation that applies to the misuse use of substances in line with organisational procedures.
• Understand the indications of substance misuse.
• Assess and monitor risk in accordance with organisational procedures.
• Understand how to handle information and maintain records in line with organisational procedures.
• Refer individuals to appropriate services in line with organisational requirements.

What you'll be able to do

• Know the anatomy and physiology of the skin and underlying tissues
• Understand wound healing and contamination
• Understand the rationale for following approved procedures and techniques to remove wound closures
• Prepare to remove wound closure materials
• Remove wound closure materials
• Record and report outcomes of procedures

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and best practice in relation to removing wound drains.
• Understand factors related to the removal of wound drains.
• Prepare to remove wound drains, ensuring all necessary equipment is available and ready for use.
• Care for and support the individual during and after the procedure, providing reassurance and monitoring for any adverse reactions.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, and good practice related to the reprocessing of endoscopy equipment.
• Understand the procedures involved in reprocessing endoscopy equipment.
• Carry out the reprocessing procedure for endoscopy equipment.
• Report on and record the reprocessing of endoscopy equipment.

What you'll be able to do

• Understand agreed ways of working within a healthcare setting
• Understand the importance of working relationships in healthcare settings
• Follow agreed ways of working in a healthcare environment
• Work in partnership with others to provide effective care

What you'll be able to do

• Understand the fundamental principles of safeguarding adults at risk of harm or abuse.
• Recognise the signs and symptoms of different types of abuse.
• Understand how to respond appropriately to suspected or alleged abuse, following established procedures.
• Understand the national and local context of safeguarding and protection from abuse, including relevant legislation and reporting pathways.
• Understand ways to reduce the likelihood of abuse occurring within care settings.
• Understand how to recognise and report unsafe practices that could potentially lead to abuse or harm.
• Understand principles for online safety and how to protect vulnerable individuals from online abuse and exploitation.

What you'll be able to do

• Understand legislation, local policy and protocols in relation to dressing for work in a healthcare setting
• Understand how to select and use personal protective equipment (PPE) in a healthcare setting
• Select and use personal protective equipment (PPE) in a healthcare setting

What you'll be able to do

• Evaluate own work to identify areas for improvement within the health sector
• Evaluate the work of others to identify improvements within the health sector
• Understand how to make constructive suggestions about how services can be improved
• Discuss and agree improvements with others within the health sector
• Make agreed improvements to own work within the health sector
• Support others to make changes within the health sector

What you'll be able to do

• Understand the meaning of study skills within the context of the Senior Healthcare Support Worker role.
• Understand the qualities and abilities required to be an independent learner.
• Understand how to effectively use investigatory techniques for learning and research.
• Understand the concept of plagiarism and the potential consequences of engaging in plagiarism.
• Understand how to correctly reference information sources used in academic work.
• Plan and carry out an extended piece of work, such as a project or assignment.
• Present an extended piece of work in a clear and professional manner.
• Review an extended piece of work, identifying areas for improvement and reflecting on the learning process.

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to supporting individuals in the community
• Understand why individuals might require support
• Understand how to ensure individuals receive the support they need from carers
• Support carers to meet the care needs of individuals
• Support and promote individuals to take responsibility for own health and wellbeing

What you'll be able to do

• Explain the potential impact of transitions on children and young people
• Describe how to support children and young people experiencing transitions
• Explain the various influences on children and young people experiencing transitions

What you'll be able to do

• Understand the principles of working with children and young people with additional needs.
• Work in partnership with families with children or young people with additional needs.
• Support age and developmentally appropriate learning, play or leisure opportunities for children or young people with additional needs.
• Understand how to evaluate, support and develop existing practice with children and young people with additional needs.
• Understand how to work in partnership with other agencies and professionals to support provision for children and young people with additional needs.

What you'll be able to do

• Understand legal requirements which protect children and young people with mental health conditions
• Understand organisational requirements which protect children and young people with mental health conditions
• Understand the needs of children and young people with mental health conditions
• Understand interventions available to support children and young people with mental health conditions and their parents or carers
• Understand education provision for children and young people within a mental health setting
• Support a child or young person with a mental health condition

What you'll be able to do

• Understand principles for supporting independence in the tasks of daily living.
• Establish what support is required for daily living tasks.
• Provide support for planning meals.
• Provide support for preparing meals.
• Provide support for buying household items.
• Provide support for buying personal items.
• Provide support for using household items.
• Provide support for using personal items.
• Provide support for keeping the home clean.
• Provide support for keeping the home secure.
• Identify changes needed in support for daily living tasks.
• Respond to changes needed in support for daily living tasks.

What you'll be able to do

• Understand the aims of end of life care.
• Understand the principles of end of life care.
• Understand factors that can affect end of life care.
• Understand advance care planning in relation to end of life care.
• Provide support to individuals during end of life care.
• Provide support to key people during end of life care.
• Understand the role of organisations available to individuals in relation to end of life care.
• Understand the role of support services available to individuals in relation to end of life care.
• Understand the role of organisations available to key people in relation to end of life care.
• Understand the role of support services available to key people in relation to end of life care.
• Support individuals through the process of dying.
• Take appropriate action following the death of individuals.
• Manage own feelings in relation to the dying or death of individuals.

What you'll be able to do

• Understand the reasons why individuals may experience change in their lives.
• Understand different responses that individuals may have to change.
• Support individuals to plan how to manage or adapt to a period of change.
• Support individuals to manage or adapt to change in their lives.
• Evaluate the effectiveness of the support provided to individuals during a period of change.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and procedures related to supporting individuals during emergency situations
• Understand how being involved in an emergency situation can impact on individuals’ health and wellbeing, and how the negative effects can be reduced
• Understand how to support individuals during emergency situations
• Provide support to individuals during emergency situations

What you'll be able to do

• Understand the impact of the last days of life on the individual who is dying.
• Understand the impact of the last days of life on others, including family, friends and carers.
• Understand how to respond to common symptoms experienced by individuals in the last days of life.
• Support individuals during the last days of life, providing comfort and care.
• Support others, including family, friends and carers, during the last days of life.
• Respond to the changing needs of an individual during the last days of life, adapting support as required.
• Work according to national guidelines, local policies and procedures when supporting individuals during the last days of life.
• Take into account the preferences and wishes of the individual after their death, ensuring these are respected where possible.
• Manage own feelings in relation to an individual’s dying or death, seeking support when needed.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice when supporting individuals to undertake chosen activities, ensuring compliance and promoting best practice.
• Understand concepts for supporting individuals to undertake chosen activities, services or facilities, including person-centred approaches and risk management.
• Make plans with individuals to undertake chosen activities, taking into account their preferences, abilities, and any potential barriers.
• Support individuals to undertake chosen activities, providing encouragement, assistance, and ensuring their safety and well-being.

What you'll be able to do

• Understand ways to support individuals to access information on services and facilities
• Work with individuals to select and obtain information about services and facilities
• Work with individuals to access and use information about services and facilities
• Support individuals to evaluate the information accessed on services and facilities

What you'll be able to do

• Understand the various factors that influence individuals’ access to services and facilities, including social, economic, and environmental barriers
• Support individuals to select appropriate services and facilities based on their needs, preferences, and eligibility criteria
• Support individuals to access and use services and facilities effectively, providing practical assistance and guidance
• Support individuals to review their access to and use of services and facilities, identifying areas for improvement and making recommendations

What you'll be able to do

• Understand the range of health care procedures likely to be undertaken by individuals, including potential risks and benefits.
• Support individuals to prepare to carry out their own health care procedures, providing clear information and reassurance.
• Support individuals to carry out health care procedures safely and effectively, respecting their autonomy and preferences.
• Monitor health care procedures undertaken by individuals, identifying and addressing any concerns or complications.

What you'll be able to do

• Explain how to support individuals to make choices about food and drink
• Describe how to prepare to provide support for eating and drinking
• Demonstrate how to provide support for eating and drinking
• Demonstrate how to clear away after eating and drinking
• Monitor eating and drinking and the support provided, and record findings accurately

What you'll be able to do

• Understand the principles of supporting individuals to live at home.
• Contribute to planning support for individuals living at home.
• Work with individuals to secure additional services and facilities to enable them to live at home.
• Work in partnership to introduce additional services for individuals living at home.
• Contribute to reviewing support for individuals living at home.

What you'll be able to do

• Understand the factors that affect the management of continence.
• Support individuals and their carers to manage continence issues.
• Support the use of equipment to manage continence.
• Maintain infection control when supporting individuals to manage continence.
• Monitor, record and report on support for managing continence.

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Understand how dysphagia affects individuals
• Know the importance of nutritional intake for individuals with dysphagia
• Know the importance of the environment for individuals with dysphagia
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes
• Provide information to colleagues regarding individuals’ treatment

What you'll be able to do

• Understand the principles that promote and support recovery from mental health conditions, including empowerment, hope, and social inclusion.
• Know the range of aspects that may be addressed in a recovery plan, such as medication management, coping strategies, and social support.
• Support an individual to use approaches for managing their own recovery from mental health conditions, providing encouragement, guidance, and practical assistance.

What you'll be able to do

• Work with individuals to identify their needs and preferences in relation to personal care
• Provide support for personal care
• Support individuals to use the toilet
• Support individuals to maintain personal hygiene
• Support individuals to manage their personal appearance
• Monitor and report on support for personal care

What you'll be able to do

• Explain the context of supporting individuals to retain, regain and develop skills for everyday life
• Describe how to support individuals to retain, regain and develop skills for everyday life
• Support individuals to plan for retaining, regaining and developing skills for everyday life
• Support individuals to retain, regain or develop skills for everyday life, in line with their plan
• Evaluate the support provided to individuals for retaining, regaining or developing skills for everyday life, and identify areas for improvement

What you'll be able to do

• Understand healthcare activities in order to support individuals, including the purpose, procedures, and potential risks involved.
• Prepare individuals to undergo healthcare activities, providing information, reassurance, and practical assistance.
• Support individuals undergoing healthcare activities, monitoring their condition, providing comfort, and responding to their needs.
• Support individuals following health care activities, assisting with their recovery, providing ongoing care, and promoting their well-being.

What you'll be able to do

• Understand the effects of bereavement on individuals, including the emotional, psychological, social, and practical impacts.
• Understand principles for supporting individuals who are bereaved, including empathy, active listening, and respecting individual differences.
• Support individuals to express their response to loss, using appropriate communication techniques and creating a safe and supportive environment.
• Support individuals who are bereaved by providing practical assistance, emotional support, and signposting to relevant resources.
• Understand the role of specialist agencies in supporting individuals who are bereaved, including their expertise and referral pathways.
• Manage own feelings when providing support for individuals who are bereaved, using self-awareness and seeking support when needed.

What you'll be able to do

• Understand causes and effects of distress on individuals
• Understand potential impacts on own wellbeing when supporting an individual who is distressed
• Prepare to support individuals who are experiencing distress
• Support individuals who are experiencing distress
• Support individuals to reflect on incidents of distress
• Record and report on an individual’s distress to identify patterns and trends

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition or learning difficulties
• Understand cognitive or learning difficulties
• Assist the therapist or supervisor to prepare learning activities
• Support individuals with learning activities
• Assist in reviewing learning

What you'll be able to do

• Understand current legislation related to feeding babies.
• Understand national guidelines related to feeding babies.
• Understand policies related to feeding babies.
• Understand procedures related to feeding babies.
• Understand good practice guidelines related to feeding babies.
• Feed babies in line with evidence-based practice.
• Communicate with individuals when assisting with feeding babies.
• Support the individual with feeding babies.

What you'll be able to do

• Understand the legal, service and social context of work with individuals in relation to their behaviour
• Gather and use relevant information to explore behavioural responses from an individual with mental health conditions
• Support an individual with mental health conditions to plan a strategy for changing patterns of behaviour that have a negative impact
• Support an individual with mental health conditions and significant others to review a strategy for changing patterns of behaviour that have a negative impact

What you'll be able to do

• Understand an individual’s specific communication needs.
• Understand how to support the use of communication technology.
• Understand how to support the use of communication aids.
• Contribute to identifying specific communication needs of individuals.
• Contribute to addressing specific communication needs of individuals.
• Interact with individuals using their preferred communication method.
• Promote person-centred values when supporting effective communication between individuals and others.
• Review an individual’s communication needs.
• Review the support provided for an individual's communication needs.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with speech and language disorders to develop their communication skills
• Understand range of developmental, progressive and acquired disorders that can impact on developing or developed communication across the lifespan
• Understand factors affecting individuals’ ability to communicate
• Understand how therapeutic programmes and activities are used to support and enhance communication
• Prepare to support individuals with speech and language disorders during agreed therapeutic activities
• Support the implementation of agreed therapeutic programmes and activities to help individuals with speech and language disorders to develop their communication skills

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents or carers to interact with and care for their newborn baby
• Understand how to support parents or carers to interact and care for their newborn babies
• Support parents or carers in caring for, interacting with and forming bonds with their newborn babies
• Support parents or carers in feeding and keeping their babies clean and safe

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies
• Understand how to support the physical, social, emotional and cognitive development of babies during their first year
• Provide active support to parents/carers in relation to keeping their babies safe
• Provide active support to parents/carers to look after the health needs of their babies
• Provide active support to parents/carers in meeting the developmental needs of their babies

What you'll be able to do

• Understand the importance of risk-taking in everyday life.
• Understand the importance of a positive approach to risk assessment.
• Understand the importance of a person-centred approach to risk assessment.
• Understand duty of care in relation to supporting positive risk-taking.
• Understand the framework which underpins an individual’s right to make decisions.
• Understand the framework which underpins an individual’s right to take risks.
• Support individuals to make decisions about risks.
• Support individuals to take risks.

What you'll be able to do

• Understand the importance of spiritual wellbeing for individuals.
• Identify the spiritual needs of an individual and others.
• Understand the impact of values and beliefs on own and an individual's spiritual wellbeing.
• Support individuals' spiritual wellbeing.

What you'll be able to do

• Understand how to care for individuals with nasogastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Know the anatomy of the upper gastrointestinal system and its relevance to nasogastric procedures
• Know the physiology of the upper gastrointestinal system and its relevance to nasogastric procedures
• Prepare to carry out nasogastric procedures
• Support individuals undergoing nasogastric procedures

What you'll be able to do

• Explain the importance of adhering to health and safety measures when transporting, transferring, and positioning individuals and equipment within the perioperative care environment, including risk assessment and manual handling techniques.
• Describe the requirements for pressure area care in the perioperative environment, including preventative strategies and appropriate equipment.
• Prepare effectively to transport individuals safely within the perioperative care environment, considering their individual needs and mobility.
• Assist competently in the transfer and positioning of individuals within the perioperative environment, ensuring their comfort, safety, and dignity.

What you'll be able to do

• Understand the fundamental principles underpinning advance care planning.
• Understand the key stages and considerations within the advance care planning process.
• Understand how person-centred approaches are integral to effective advance care planning.

What you'll be able to do

• Understand how to work within the care and support planning process in mental health
• Understand how to work within a risk management process in mental health care

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth to 19 years
• Understand the factors that influence children and young people’s development and how these affect practice
• Understand how to monitor children and young people’s development
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people
• Understand the potential effects of transitions on children and young people’s development

What you'll be able to do

• Understand the key considerations when providing care for individuals at the end of their life.
• Understand how to support individuals affected by symptoms at the end of their life.
• Understand how to support significant others during the end of life care of an individual with specific health needs.

What you'll be able to do

• Understand the legislation, policies and procedures, standards, local ways of working and codes of conduct for safeguarding children and young people.
• Understand the importance of working in partnership with other organisations to safeguard children and young people.
• Understand the importance of ensuring children and young people’s safety and protection in the work setting.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed.
• Understand how to respond to evidence or concerns that a child or young person has been bullied.
• Understand how to work with children and young people to support their safety and wellbeing.
• Understand the importance of e-safety for children and young people.

What you'll be able to do

• Understand frailty and the impact of this on individuals, including the physical, psychological, and social consequences.
• Understand long-term conditions, including their causes, symptoms, and management strategies.
• Support individuals with frailty or long-term conditions, promoting their independence, well-being, and quality of life.

What you'll be able to do

• Understand the concepts of mental health and mental wellbeing in the context of children and young people.
• Understand a range of mental health conditions that can affect children and young people.
• Understand the relevant legal and organisational requirements for supporting children and young people experiencing mental health conditions.
• Understand the application of various behaviour management strategies when supporting children and young people with mental health conditions.
• Understand the importance of supervision when working with children and young people experiencing mental health conditions.

What you'll be able to do

• Understand the needs of individuals with mental health conditions, including common symptoms, challenges, and support requirements.
• Understand the strengths and limitations of the main interventions in mental health, such as talking therapies, medication, and social support.
• Know the key principles and factors that underpin the choice of mental health interventions, including individual preferences, evidence-based practice, and available resources.

What you'll be able to do

• Understand the different types of mental ill health that individuals may experience.
• Understand the impact that mental ill health can have on individuals.
• Understand the impact that mental ill health can have on the individual's social network, including family, friends and carers.
• Understand the difficulties that individuals with mental ill health may face in their daily lives.
• Recognise signs of deterioration in an individual’s overall health and wellbeing.
• Respond appropriately to signs of deterioration in an individual’s overall health and wellbeing.
• Recognise limitations in an individual’s mental capacity.
• Respond appropriately to limitations in an individual’s mental capacity.
• Understand how to identify situations of risk to individuals with mental ill health, including risks to themselves.
• Understand how to identify situations of risk to individuals with mental ill health, including risks to others.

What you'll be able to do

• Understand methods of health promotion planning
• Understand practical application opportunities for health promotion
• Understand the scientific basis of health promotion

What you'll be able to do

• Understand the current legislation relevant to the administration of medication.
• Understand the guidelines relevant to the administration of medication.
• Understand the policies relevant to the administration of medication.
• Understand the roles involved in the administration of medication.
• Understand the responsibilities involved in the administration of medication.
• Understand the requirements for the administration of medication.
• Understand the procedures for the administration of medication.
• Understand the requirements for ensuring an individual’s safety when administering medication.
• Understand the procedures for ensuring an individual’s safety when administering medication.
• Understand the management of medications.
• Understand the management of administration records.

What you'll be able to do

• Understand how legislation and policies support the human rights and inclusion of individuals with learning disabilities
• Understand the nature, causes and characteristics of learning disability
• Understand the historical context of learning disability
• Understand the principles and practice of advocacy, empowerment and active participation in relation to supporting individuals with learning disabilities and their families
• Understand how views and attitudes impact on the lives of individuals with learning disabilities and their family/carers
• Understand how to promote communication with individuals with learning disabilities

What you'll be able to do

• Understand own wellbeing and factors that affect it
• Understand the importance of maintaining and improving own wellbeing when working in mental health services
• Manage own stress and anxiety when working in mental health services
• Maintain and improve own wellbeing when working in mental health services
• Review and promote own mental health and wellbeing when working in mental health services

What you'll be able to do

• Explain the legal and current policy framework for mental health
• Describe the service framework for mental health and the roles and responsibilities of agencies within it
• Explain the rights and responsibilities of individuals using mental health services and of others within mental health care settings

What you'll be able to do

• Understand the neurology of dementia, including the different types and their effects on the brain
• Understand the impact of recognition and diagnosis of dementia on the individual, their family and carers
• Understand how dementia care must be underpinned by a person-centred approach, promoting dignity, respect and independence

What you'll be able to do

• Understand the causes and prevalence of suicidal behaviour, including risk factors, triggers, and warning signs.
• Understand the process of suicide intervention, including assessment, de-escalation, and safety planning.
• Understand the role of the main caregiver and other professionals in managing suicide interventions, including collaboration, communication, and referral pathways.

What you'll be able to do

• Explain the principles for supporting individuals who are bereaved, including empathy, active listening, and signposting to relevant support services.
• Describe how to support individuals with dementia who are affected by symptoms at the end of life, adapting communication and care approaches to their cognitive and emotional needs.
• Explain how to support carers of individuals with dementia at the end of life, recognising their emotional and practical needs and providing appropriate information and resources.

What you'll be able to do

• Understand the anatomy and physiology of the skin in relation to pressure area care
• Understand good practice in relation to own role when undertaking pressure area care
• Follow the agreed care plan when undertaking pressure area care
• Understand the use of materials, equipment and resources available when undertaking pressure area care
• Prepare to undertake pressure area care
• Undertake pressure area care

What you'll be able to do

• Understand current legislation, national guidelines, policies, procedures and protocols in relation to undertaking personal hygiene activities with individuals
• Know the anatomy and physiology of the skin, nose, mouth, eyes and ears in relation to cleansing for personal hygiene activities
• Prepare effectively for undertaking personal hygiene activities with individuals
• Undertake personal hygiene activities with individuals in a safe and person-centred way
• Record and report the outcome of the personal hygiene activity accurately and appropriately

What you'll be able to do

• Understand relevant legislation, organisational policy and good practice guidelines for undertaking physiological measurements.
• Understand the range of physiological states that can be measured using common techniques.
• Prepare appropriately to take accurate and reliable physiological measurements.
• Undertake physiological measurements competently and safely.
• Accurately record and report the results of physiological measurements, adhering to confidentiality and data protection requirements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care
• Understand the anatomy and physiology in relation to conditions requiring stoma care
• Prepare individuals for stoma care
• Carry out stoma care for individuals
• Monitor, record and report on an individual’s condition during and after stoma care

What you'll be able to do

• Understand the need for tissue viability risk assessment
• Undertake tissue viability risk assessment
• Record and report on tissue viability risk assessment
• Understand when the risk assessment should be reviewed

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols, best practice and safety measures related to undertaking treatments and dressings of lesions and wounds
• Understand wound infection and the process of wound healing
• Understand the rationale for carrying out procedures when treating wounds/lesions
• Prepare to treat and dress lesions and wounds, ensuring a safe and effective environment
• Carry out treatments and dressings to lesions/wounds according to agreed procedures
• Record and report outcomes of the activities related to treatments and dressings of lesions and wounds

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation
• Understand the relevant anatomy and physiology related to urethral catheterisation
• Prepare to insert urethral catheters, ensuring appropriate equipment and environment
• Insert urethral catheters following correct procedures
• Monitor and care for the urethral catheter after insertion, identifying and addressing any complications
• Care for and support the individual during and after the procedure, ensuring their comfort and dignity

What you'll be able to do

• Understand partnership working with families and family members in care and/or support
• Establish and maintain positive relationships with families and family members in care and/or support
• Plan shared approaches to the care and support of individuals with families and family members in care and/or support
• Work with families to access support in their role as carers
• Exchange and record information about partnership work with families
• Contribute to reviewing partnership work with families
• Provide feedback about support for families

What you'll be able to do

• Understand the stages of development and learning for babies and young children from birth to five years
• Support the development and learning of babies and young children through appropriate activities and interactions
• Understand the attachment needs of babies and young children and how to support them
• Engage effectively with babies and young children in a way that promotes their development and learning
• Work in partnership with carers to support the learning and development of babies and young children