What you'll be able to do

• Understand the basic principles of pharmacology.
• Understand how to safely store and administer medication, in accordance with agreed ways of working.
• Administer medication, in accordance with agreed ways of working.
• Understand how to safely store and administer medical gases, in accordance with agreed ways of working.
• Administer medical gases, in accordance with agreed ways of working.

What you'll be able to do

• Understand key features relevant to the range of ambulance vehicles within own fleet.
• Use built-in ambulance vehicle access and egress devices, in accordance with agreed ways of working.
• Use and secure portable equipment, in accordance with agreed ways of working.
• Understand the use of electronic communication systems and devices in own role.
• Operate electronic communication systems and devices, in accordance with agreed ways of working.

What you'll be able to do

• Understand the human body and its constituents.
• Understand the anatomy of human body systems.
• Understand the physiology of human body systems.

What you'll be able to do

• Understand common anatomical changes, physiological changes and conditions experienced by older people.
• Understand recognition features and risks associated with frailty.
• Understand risks associated with falls and own role in the management of falls.
• Understand own role in caring for individuals living with frailty.
• Understand the medication management for individuals living with frailty.
• Care for individuals living with frailty, in accordance with agreed ways of working.

What you'll be able to do

• Understand causes, stages and signals of conflict.
• Understand how to manage and reduce conflict.
• Understand behaviour indicating an escalation towards assault.
• Understand support available to those affected by conflict.
• Apply agreed ways of working during conflict situations.

What you'll be able to do

• Understand legal requirements and agreed ways of working to protect the rights of individuals nearing the end of life.
• Understand factors affecting end of life care.
• Understand how to support individuals and others during end of life care.
• Understand the actions to take following the death of an individual, in accordance with agreed ways of working.
• Understand the effects of bereavement on individuals and how to provide support.
• Understand how to manage own and colleagues’ feelings when dealing with bereavement and dying individuals in own role.
• Support individuals and others in end of life care, in accordance with agreed ways of working.

What you'll be able to do

• Understand the principles of equality, diversity and inclusion.
• Understand the impact of health inequality and own role in supporting patients to overcome barriers.
• Understand key legislation and codes of practice relevant to workplace equality.
• Understand how workplace culture and practice can impact equality and discrimination.
• Work in an inclusive way in own role.

What you'll be able to do

• Understand responsibilities relating to health and safety in own role.
• Understand the importance of risk assessment in own role.
• Follow health and safety procedures and use dynamic risk assessment, in accordance with agreed ways of working.
• Understand how to promote fire safety in own role.
• Understand the importance of implementing security measures.
• Understand the importance of emotional resilience, well-being and stress management in own role.

What you'll be able to do

• Understand the principles of infection transmission.
• Understand legislation, policies, roles and responsibilities relevant to the prevention and control of infection.
• Understand how to prevent the spread of infection.
• Understand the importance of good waste management practice in the prevention of the spread of infection.
• Understand how to safely handle and dispose of sharps, in accordance with agreed ways of working.
• Understand the principles and steps of the decontamination process.
• Understand the importance of safe linen and laundry handling and disposal.
• Use infection prevention, control and decontamination measures in own role, in accordance with agreed ways of working.

What you'll be able to do

• Understand the requirements of information governance.
• Understand the principles and practices of information governance relevant to own role.
• Understand the importance of maintaining confidentiality in own role.
• Apply principles and practices of information governance to own role, in accordance with agreed ways of working.

What you'll be able to do

• Understand basic life support (BLS) for adult patients.
• Understand intermediate life support (ILS) for adult patients.
• Understand how to manage a post-resuscitation patient.
• Perform life support for adults, in accordance with agreed ways of working.
• Understand the need to use modifications for certain patient groups.
• Provide life support for newborns, infants and children, in accordance with agreed ways of working.

What you'll be able to do

• Understand current guidelines for light rescue, extrication and immobilisation.
• Understand the use of light rescue and extrication in the emergency and urgent care setting.
• Use extrication equipment, in accordance with agreed ways of working.
• Understand the use of immobilisation in the emergency and urgent care setting.
• Use immobilisation equipment, in accordance with agreed ways of working.

What you'll be able to do

• Understand major incidents in the emergency and urgent care setting.
• Understand key features of emergency preparedness, resilience and response (EPRR).
• Understand the importance of interoperability and communication when managing major incidents.
• Understand key roles and the purpose of the command system during major incidents.
• Understand the requirements for, and process of, triage.
• Demonstrate safe working practices and utilise major incident triage tools at a major incident, in accordance with agreed ways of working.
• Understand own role when attending a CBRN(e) incident.
• Manage incidents involving hazardous substances and materials, in accordance with agreed ways of working.

What you'll be able to do

• Understand the pathophysiology and management of respiratory conditions.
• Understand the pathophysiology and management of cardiovascular system disorders.
• Understand the pathophysiology and management of neurological disorders.
• Understand the pathophysiology and management of endocrine system disorders.
• Understand the management of gastrointestinal and urinary conditions.
• Assess and manage medical conditions, in accordance with agreed ways of working.
• Understand the pathophysiology and management of anaphylaxis, sepsis and poisoning.
• Understand the principles and management of shock.
• Manage shock, in accordance with agreed ways of working.
• Understand the principles and management of environmentally related conditions.
• Manage environmentally related conditions, in accordance with agreed ways of working.

What you'll be able to do

• Understand the anatomy, physiology, and assessment of the pregnant woman.
• Understand the risk factors, signs and symptoms of common conditions caused by complications in pregnancy.
• Manage conditions caused by complications in pregnancy, in accordance with agreed ways of working.
• Understand the assessment and management considerations of pregnant trauma patients.
• Understand the process and management of labour.
• Support a normal labour, in accordance with agreed ways of working.
• Understand the management of common conditions caused by complications in childbirth.
• Understand foetal physiology and assessment of pre-term and newborn babies.
• Understand the management of common gynaecological conditions.

What you'll be able to do

• Understand how paediatric patients are anatomically and physiologically different to adult patients.
• Understand own role in the assessment and management of paediatric patients.
• Understand how to recognise, assess and manage seriously ill paediatric patients.
• Understand management of sudden unexpected death in infants, children and adolescents, in accordance with agreed ways of working.
• Assess and manage paediatric patients, in accordance with agreed ways of working.

What you'll be able to do

• Understand the principles of manual handling.
• Understand moving and handling risk assessment.
• Understand manual handling techniques and aids relevant to own role.
• Safely move and position individuals and objects, in accordance with agreed ways of working.
• Understand manual handling considerations for specific patient groups and situations.

What you'll be able to do

• Understand the principles of patient assessment and examination.
• Understand the principles of the primary survey.
• Understand the principles of history taking.
• Understand the principles of the secondary survey.
• Understand the principles of reassessment.
• Understand the principles of pain assessment, physiological measurements and common deviations.
• Carry out patient assessment and undertake physiological measurements, in accordance with agreed ways of working.
• Acquire and interpret an electrocardiogram (ECG), in line with own scope of practice.

What you'll be able to do

• Understand the importance of respecting individuals’ rights in the emergency and urgent care setting.
• Understand the principles that underpin privacy and dignity in care.
• Understand the importance of utilising a person-centred approach.
• Understand principles of hydration, nutrition and food safety in health and social care settings.
• Understand the importance of capacity and consent.
• Understand own role in assessing mental capacity, in accordance with agreed ways of working.
• Understand own role in caring for individuals who lack mental capacity, in accordance with agreed ways of working.
• Understand the need to use physical intervention, in accordance with agreed ways of working.
• Use a person-centred approach to care, maintaining patient privacy and dignity, in accordance with agreed ways of working.

What you'll be able to do

• Understand the principles of trauma.
• Understand the importance of trauma systems and services in their own role.
• Understand bleeding and wound management.
• Understand thermal injury management.
• Manage bleeding, wounds and thermal injury, in accordance with agreed ways of working.
• Understand the management of traumatic injury.
• Manage traumatic injuries, in accordance with agreed ways of working.
• Understand the management of special circumstance injuries.

What you'll be able to do

• Understand the principles of, and key legislation for, safeguarding.
• Understand own role and responsibilities in relation to safeguarding.
• Understand how to recognise abuse and harm.
• Understand how to respond to suspected or alleged abuse and harm in own role, in accordance with agreed ways of working.
• Understand how the likelihood of harm and abuse can be reduced.
• Understand own role in relation to trafficking, radicalisation and terrorism, crime, and fraud, in accordance with agreed ways of working.

What you'll be able to do

• Understand own role and scope of practice, the roles of others in own organisation, and the stages of ambulance service response.
• Understand the implications of legislative frameworks in own organisation and associated healthcare services.
• Understand the importance of personal and professional conduct.
• Understand the value of health promotion initiatives.
• Understand the importance of clinical governance.
• Understand the importance of duty of care and duty of candour.
• Understand own organisational complaints and whistleblowing systems.
• Understand the benefits of maintaining competency in own work role.
• Utilise reflective practice to create and implement a personal and professional development plan.

What you'll be able to do

• Understand key concepts of professional communication in own role.
• Understand barriers to communication and the importance of using communication adaptation techniques.
• Understand the principles of professional record-keeping and reporting.
• Communicate effectively in own role.

What you'll be able to do

• Understand the importance of scene assessment.
• Understand hazards and additional safety requirements when attending environmental incidents.
• Assess scene safety prior to approaching an incident, in accordance with agreed ways of working.
• Understand the effects of hazardous materials and substances on health.
• Understand legislation relating to hazardous materials and substances in the workplace.
• Understand how to handle hazardous substances and materials in own role.
• Handle hazardous substances and materials, in accordance with agreed ways of working.

What you'll be able to do

• Understand how to assess and manage a patient’s airway.
• Manage an adult patient’s airway, in accordance with agreed ways of working.
• Understand how to manage airway obstructions.
• Manage an adult patient with an obstructed airway, in accordance with agreed ways of working.
• Understand modifications to airway management for paediatric patients.
• Adapt airway management for paediatric patients, in accordance with agreed ways of working.

What you'll be able to do

• Understand the pathophysiology of dementia, including common causes and symptoms.
• Understand the importance of early recognition of dementia and the potential impact of a dementia diagnosis.
• Understand own role in supporting the needs of an individual living with dementia.
• Understand own role in providing pain relief to individuals living with dementia.
• Understand how to signpost individuals, families and carers to access support relating to dementia.
• Support individuals living with dementia, in accordance with agreed ways of working.

What you'll be able to do

• Understand causes, categories, and potential impact of learning disabilities.
• Understand legislation, agreed ways of working and own role in relation to the rights of individuals with learning disabilities.
• Understand own role in supporting individuals with learning disabilities.
• Understand how to signpost individuals, families and carers to access support relating to learning disabilities.
• Support individuals with learning disabilities, in accordance with agreed ways of working.

What you'll be able to do

• Understand a range of mental disorders.
• Understand current legislation and codes of practice relevant to mental health.
• Understand own role in the assessment of individuals with mental health conditions.
• Understand own role when supporting individuals with mental health conditions, in accordance with agreed ways of working.
• Understand own role in the management of an individual who has self-harmed.
• Understand own role in assessing the risk of suicide.
• Assess and support individuals with mental health conditions, in accordance with agreed ways of working.

What you'll be able to do

• Understand the purpose of advanced procedures performed by the senior clinician.
• Understand own role in supporting the senior clinician, in accordance with agreed ways of working.
• Support the senior clinician with advanced procedures, in accordance with agreed ways of working.

What you'll be able to do

• Work as part of an emergency ambulance crew responding to 999 emergency and urgent calls, in accordance with agreed ways of working.