NOCN Level 3 Certificate of Professional Competence for Transport Managers (Road Haulage)

What you'll be able to do

• Know the rules governing work contracts for different categories of worker employed by road transport undertakings Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the rules governing work contracts for various categories of worker employed by road transport undertakings, including form of contracts, obligations of the parties, working conditions and working hours, paid leave, remuneration, breach of contract, and so on. The learner must: • know the requirements for and types of contracts of employment and written employment particulars. • know the employers’ responsibilities regarding the hours worked by self-employed, agency and part-time drivers.
• Know the rules applicable to the initial qualification and continuous training of drivers Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the rules covering the initial qualification and continuous training of drivers. Learners will gain specific knowledge of the qualifications required by drivers including driving licences, medical certificates and certificates of fitness. The learner must: • know the qualifications for drivers including categories for driving entitlement • know about the drivers’ initial Certificate of Professional Competence (CPC) and periodic training
• Know the rules applicable to medical restrictions on road haulage drivers Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the rules covering medical restrictions on road haulage drivers. The learner must: • know when a medical examination is required for Group 2 lorry drivers. • know the requirements relating to drivers who wear spectacles when driving. • know the vision requirements for drivers. • know which medical or other conditions impact on ability to drive.
• Know the rules applicable to driving time, rest periods and working time and the measures for applying those provisions Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the rules covering driving time, rest periods and working time and the practical measures for applying those rules. The provisions of the Working Time Regulations as they affect mobile workers should be covered. Learners will be able to apply best practice to downloading Tachograph data to identify infringements such as missing mileage. The learner must: • know the provisions of the Drivers’ Hours Regulations. • know how to compile drivers’ schedules. • know how to evaluate drivers’ schedules. • draft instructions to drivers on the legal requirements. • provide information to management on the need to comply with the regulations and the potential impact on the business of non-compliance. • devise systems for ensuring that there is full compliance with the regulations including those relating to the keeping and checking of records. • apply best practice for the downloading of Tachograph data to identify infringements of the regulations in given circumstances and the appropriate action to be taken. • identify infringements of the regulations in given circumstances and the appropriate action to be taken. • identify the provisions of the Working Time Regulation applicable to those who are subject to EU regulations on drivers’ hours. • understand the use of Digital Tachographs • understand the use of Smart Tachographs
• Ensure that drivers comply with the traffic rules, prohibitions and restrictions in force Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the traffic rules, prohibitions and restrictions in force, such as speed limits, priorities, waiting and parking restrictions, use of lights and road signs and so on. Learners will ensure drivers comply with such rules, prohibitions and restrictions that are in force where they are working, and they will know the speed limits that apply within the United Kingdom. The learner must: • know: o speed limits for various types of vehicles and roads o restrictions on waiting, parking o traffic signs and signals o bus lanes and bus ways o rules applicable to various types of road including motorways, clearways and road lanes restricted to specified vehicles. • know the powers of enforcement agencies to apply immediate penalties relating to alleged traffic offences. • Know the risks of ‘bridge bash’ and the information sources available to prevent accidental damage to bridges.
• Know the requirements for drivers to check their vehicles to ensure compliance with safety requirements Delivery content: The aim of this learning outcome is to ensure learners know about the safety requirements concerning the condition of the vehicles they are responsible for in the undertaking, the equipment and cargo carried and the required preventative measures to be taken should issues arise. Learners will use this knowledge to create instructions for their drivers to check vehicles, equipment and cargo and ensure compliance with the safety requirements for each. It is suggested that learners familiarise themselves with the recommendations for driver walk round checks contained in the DVSA publication ‘Guide to Maintaining Roadworthiness’. The learner must: • draw up instructions for drivers to undertake daily walk around checks. • understand which items should be included in a daily walk around check and the contents of the daily defect report sheet.

What you'll be able to do

• Know the occupational regulations governing road transport (Operator’s Licence) Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the rules surrounding the setting up of a road transport undertaking. Occupational regulations governing road transport for hire or reward, industrial vehicle rental and subcontracting, and the rules governing the official organisation of the occupation will be covered. The procedures and forms used in roadside checks and the consequences of these to the operators OCRS (Operator Compliance Risk Score) rating will be explained. The learner must: • know the procedures to be followed in applying for a licence, including knowledge of the criteria to be met. • understand vehicles are subject to operator licensing and the appropriate type of operators’ licences required in given circumstances. • know the rights that may be exercised by statutory objectors and owners and occupiers of land within the vicinity of operating centres and the procedures to be followed. • know the procedures and decision options available to Traffic Commissioners when dealing with licence applications. • identify the quality control procedures followed by Traffic Commissioners and their use of disciplinary powers. • understand the procedures to be followed in changing, varying and maintaining an operator’s licence including knowledge of the criteria to be met. • know the appeals procedures. • know the role of enforcement agencies • know enforcement powers including inspection and prohibitions
• Understand the difference between sole trader, limited company and a public limited company Delivery content: The aim of this learning outcome is to provide the learners with knowledge relating to the different forms of company and how they operate in road haulage. The conditions and formalities laid down for plying the trade and knowledge of the general obligations incumbent on transport operators, including registration and record keeping will be covered. Learners will understand the different types of business structure and the advantages and disadvantages of each. The procedures involved in setting up and dissolving different types of business will be explained and learners will understand the consequences of bankruptcy. The learner must: • know the structure of different types of business entity. • know the legal, financial and tax implications for each entity. • know the relevant legal obligations for a commercial business. • know the rights and duties of key business personnel. • know the content and function of key legal documents. • know about bankruptcy.
• Know the rules governing motor vehicle tax Delivery content: The aim of this learning outcome is to provide learners with knowledge of the rules governing work motor vehicle tax, including calculating Vehicle Excess Duty (VED). The criteria for determining the actual rates of VED will be taught and methods used to obtain VED, including online, should be covered. The learner must: • know the basis for calculating rates of Vehicle Excess Duty (VED), including the availability of reduced rates for low-pollution vehicles. • know the issuing agency and payment and refund procedures. • know the conditions under which trade licences can be obtained and used including operational restrictions on their use. • know the conditions under which recovery vehicles can be used including operational restrictions on their use.
• Know the statutory insurance requirements related to road transport Delivery content: The aim of this learning outcome is to provide learners with knowledge of statutory insurance requirements relating to road transport. The learner must: • understand the requirements for motor vehicle insurance, the alternatives to obtaining a motor vehicle policy from an insurance company and the role of the Motor Insurers’ Bureau. • identify compulsory types of insurance and cover provided by employer’s liability and third-party motor insurance. • identify the circumstances that could give rise to policies being invalidated.
• Know the applications of electronic data transmission in road transport Delivery content: The aim of this learning outcome is to provide learners with knowledge of the applications of electronic data transmission in road transport. The principles of the technology behind each system will be outlined and the benefits afforded to operators and employees through using them. Systems in use today will be explained. The learner must: • identify the uses of information and communications technology. • develop basic knowledge of electronic communication systems.
• Know the rules governing certain road haulage vehicles, the tolls and infrastructure user charges Delivery content: The aim of this learning outcome is to provide learners with knowledge of the UK routes for crossing where a toll is involved. Methods of operation of major road charging systems and low emission restrictions and charging rates for non-compliance will be explored. The learner must: • identify major UK bridges, tunnels and roads on which tolls are charged and the basis used for charging. • identify areas in which road pricing or congestion charging applies and relevant exemptions from the charging requirements. • identify methods of charging and collection.
• Know the procedures to be followed in the event of an accident and how to prevent the recurrence of accidents or serious traffic offences Delivery content: The aim of this learning outcome is to provide learners with knowledge of procedures to follow in the event of an accident and how to prevent the recurrence of accidents or serious traffic offences. Learners will implement procedures to be followed in the event of an accident and appropriate procedures that should be followed to prevent recurrence of accident or serious traffic offences. The legal requirements in the Road Traffic Acts and the guidance contained in ‘The Highway Code’ will be covered. The learner must: • know the legislative requirements that relate to the action to be taken following a road traffic accident.

What you'll be able to do

• Know which vehicles and their components are required in accordance with the needs of the undertaking Delivery content: The aim of this learning outcome is to provide the learners with specific knowledge of vehicles and their components, such as chassis, engine, transmission system, braking system, etc. that may be used by the undertaking in accordance with its needs. Learners will explore how particular vehicles may be more suited to specific types of service. The specific numbering system used for limiting vehicle emissions and methods adopted by manufacturers to comply will be covered. The learner must: • consider operational requirements, economy of operation, environmental impact and accessibility regulations when choosing vehicles and vehicle components.
• Know the formalities relating to the type approval, registration and technical inspection of these vehicles Delivery content: The aim of this learning outcome is to provide the learners with knowledge of the type approval, registration and technical inspection of vehicles managed by the undertaking. Learners will be expected to know the procedures and documents involved in acquiring new vehicles, testing them and ensuring they are kept in a roadworthy condition. The learner must: • know the procedures relating to: o type approval o plating and testing
• Know the requirement for periodic maintenance plans for vehicles and their equipment Delivery content: The aim of this learning outcome is to provide the learners with the knowledge required to draw up periodic maintenance plans for vehicles and equipment in their undertaking. Tutors are encouraged to refer to the DVSA Publication “Guide to Maintaining Roadworthiness” when covering this topic. The learner must: • construct maintenance plans taking relevant factors into account. • identify relative advantages of in-house and third-party planned and preventative maintenance provision. • understand the requirement for, and content of, drivers walk around checks, preventative maintenance and vehicle inspections. • correlate driver defect reports with PMI reports. • understand the requirement for vehicle and equipment testing and calibration. • identify documents to be used and record keeping requirements.
• Understand the measures to take to reduce noise and combat air pollution by motor vehicle exhaust emissions Delivery content: The aim of this learning outcome is to ensure learners are fully aware of the measures that must be taken to reduce noise and combat air pollution by motor vehicle exhaust emissions. Learners will cover the vehicle components outlined in learning outcome 1 and understand how these components can be used to reduce noise and combat air pollution.
• Know the different types of cargo-handling, loading devices and procedures for loading and unloading goods safely Delivery content: The aim of this learning outcome is to provide the learners with knowledge of different types of cargo-handling and loading devices such as tailboards, containers and pallets. Using this knowledge learners will introduce procedures and issue instructions for loading and unloading goods. Reference should be made to guidance provided in the Department for Transport Code of Practice ‘Safety of Loads on Vehicles’. The learner must: • devise procedures and write instructions relating to the safe loading and unloading of vehicles, considering relevant factors.
• Know the procedures required to properly secure goods Delivery content: The aim of this learning outcome is to provide the learners with knowledge of different types of cargo-handling and loading devices such as tailboards, containers and pallets. Using this knowledge learners will introduce procedures and issue instructions for loading and unloading goods. Tutors are encouraged to refer to guidance provided in the Department for Transport Code of Practice “Safety of Loads on Vehicles”. The learner must: • know the principles of safe loading and manual handling requirements.