What you'll be able to do

• Understand a range of techniques used to effectively agree the purpose and objectives of career guidance and development interactions with clients.
• Understand the range of digital technologies available and how they can be used to communicate effectively with clients.
• Agree with clients the specific purpose and desired outcomes of career guidance and development interactions.
• Maintain effective communication with the client throughout the career guidance and development interaction, adapting the approach as necessary.

What you'll be able to do

• Understand application processes and procedures for learning, training and work, including application forms, online applications, interviews, and assessments.
• Assist clients making applications for learning, training or work, including providing information, guidance, and support with completing applications.
• Evaluate with clients the outcomes of the application process for learning, training or work, including identifying strengths, weaknesses, and areas for improvement.

What you'll be able to do

• Understand a range of established career guidance and development theories and models.
• Understand different theories of motivation and their application in the context of career guidance and development.
• Understand various concepts and models that can be used to support clients in their career planning and development.
• Understand the role and purpose of research in informing career guidance and development theory and practice.
• Understand theories of change management and their relevance to career guidance and development.
• Understand how to apply career guidance and development theories, concepts, and models to effectively support own practice.

What you'll be able to do

• Understand the relevant professional standards and ethical guidelines that govern career development work.
• Understand the importance of adhering to these standards to ensure quality and integrity in practice.
• Understand the key research findings that demonstrate the value and impact of career development work on individuals and organisations.
• Understand how to use research evidence to advocate for the importance of career development and secure resources.
• Undertake and lead reviews and evaluations of career development work to assess its effectiveness and identify areas for improvement.
• Use evaluation findings to inform future planning and decision-making.
• Lead developments and innovations in career development work to enhance its relevance and impact.
• Identify and implement new approaches and technologies to improve the delivery of career development services.
• Lead and manage continuing professional development (CPD) activities for colleagues involved in career development work.
• Provide opportunities for colleagues to enhance their skills, knowledge, and competence in career development.

What you'll be able to do

• Understand the concept of employment-related skills and how these skills have changed and evolved over time in response to labour market demands.
• Understand how clients develop their employment-related skills, considering different learning styles and individual needs.
• Understand the different ways in which clients can consider, articulate, and evidence their employment-related skills to potential employers.
• Plan the content of an activity designed to enable clients to consider, articulate, and evidence their employment-related skills, ensuring the activity is engaging and motivating.
• Deliver the planned employment-related skills activity effectively, adapting to the needs of the clients.
• Evaluate the effectiveness of the employment-related skills activity, identifying areas for improvement and future development.

What you'll be able to do

• Understand the rationale for working with others to help clients to meet their career development needs, including the benefits of collaboration and the importance of a multi-agency approach.
• Agree how other relevant people will help clients to meet their career development needs, including defining roles, responsibilities, and communication channels.

What you'll be able to do

• Understand methods used to explore the career guidance and development needs of clients.
• Understand methods used to agree career guidance and development needs with clients.
• Explore the career guidance and development needs of clients using appropriate methods.
• Agree action plans with clients to meet their identified career guidance and development needs.
• Evaluate with clients the impact of career guidance and development activities.
• Evaluate the application of career guidance and development theories and models when working with clients.

What you'll be able to do

• Understand different models for the role of a career development leader within an organisation, including their responsibilities and scope of influence.
• Understand the key skills and competencies required for effective leadership in career development.
• Effectively promote the value and importance of career development work within an organisation to all stakeholders.
• Communicate the benefits of career development to employees, managers, and senior leaders.
• Work collaboratively with senior leaders to develop and implement policies that support career development initiatives.
• Influence organisational strategy to ensure that career development is integrated into the overall business objectives.
• Plan and design a comprehensive programme of career development work that aligns with the organisation's strategic goals.
• Identify and prioritise key areas for career development intervention.
• Effectively manage colleagues and resources to ensure the successful delivery of career development work.
• Delegate tasks, provide support, and monitor performance to achieve desired outcomes.
• Manage effective partnerships with external organisations to enhance the delivery of career development work.
• Build and maintain strong relationships with key stakeholders, such as training providers and recruitment agencies.
• Understand the process of commissioning career development services for an organisation, including identifying needs, selecting providers, and managing contracts.

What you'll be able to do

• Understand the purpose of caseload management within the career development sector.
• Understand the various factors that can affect caseloads in the career development sector.
• Accurately maintain case notes, ensuring confidentiality and adherence to organisational policies.
• Evaluate the intended outcomes of the career development provision being delivered to clients.
• Establish priorities for dealing with a personal caseload, managing time effectively and efficiently.

What you'll be able to do

• Understand the fundamental principles underpinning effective negotiation practices.
• Understand the practical application of negotiation techniques in various scenarios.
• Understand the specific role and purpose of negotiation when acting on behalf of clients.
• Understand how negotiation contributes to achieving positive outcomes for clients in relation to their career-related needs.
• Effectively negotiate on behalf of clients to secure outcomes that align with their career aspirations and requirements.
• Understand the role and purpose of negotiation when interacting with other organisations.
• Understand the importance of building and maintaining positive relationships with other organisations during the negotiation process.
• Undertake the negotiation process with other organisations in a professional and ethical manner.

What you'll be able to do

• Understand a range of career learning theories and how these can be applied to the design of effective programmes of career-related learning.
• Understand how different theoretical perspectives can inform the selection of appropriate learning activities and resources.
• Understand how the aims of career-related learning fit into the overall aims and objectives of the organisation.
• Understand how career-related learning can contribute to the achievement of organisational goals and strategic priorities.
• Understand how career-related learning is interpreted and delivered in different educational and training institutions.
• Understand the variations in approaches and methodologies used in different contexts.
• Understand how the aims of career-related learning can be translated into practical and engaging programmes of learning and work.
• Understand how to design learning activities that are relevant, challenging, and aligned with learners' needs and aspirations.
• Understand the full range of education, training, and employment opportunities available to learners and integrate this information into career programmes.
• Understand how to provide learners with access to accurate and up-to-date information about career pathways and options.
• Design a comprehensive career-related learning programme of work that meets the needs of the target audience.
• Develop a programme that is aligned with relevant curriculum frameworks and standards.
• Identify and negotiate with others to secure suitable delivery methods and resources for the career-related learning programme.
• Collaborate with stakeholders to ensure the effective implementation of the programme.
• Evaluate the career-related learning programme to assess its impact and effectiveness, and make recommendations for improvement.
• Use evaluation data to inform future programme design and delivery.

What you'll be able to do

• Understand theories of how people learn in groups, including different learning styles and group dynamics.
• Understand methods to plan career-related learning in groups to meet identified needs, considering factors such as group size, learning objectives, and available resources.
• Understand methods to deliver career-related learning in groups effectively, using appropriate facilitation techniques and resources.
• Understand methods to evaluate career-related learning in groups, gathering feedback and measuring outcomes against learning objectives.
• Plan career-related learning activities for groups, taking into account the learning needs of participants and the desired outcomes.
• Deliver career-related learning activities effectively in a group setting, using appropriate facilitation techniques and resources.
• Evaluate career-related learning activities delivered in groups, gathering feedback and measuring outcomes against learning objectives.

What you'll be able to do

• Understand the different purposes of presentations and the various means of presentation delivery to effectively meet the needs of the target audience.
• Understand appropriate methods to plan, deliver, and evaluate presentations on a range of career development topics.
• Plan presentations on career development topics, considering audience needs, learning objectives, and appropriate delivery methods.
• Deliver planned presentations effectively, using appropriate visual aids and communication techniques to engage the audience.
• Evaluate presentations, gathering feedback and identifying areas for improvement in future presentations.

What you'll be able to do

• Understand the structure and key features of the career development sector.
• Understand the different roles and responsibilities within a career development organisation.
• Understand the standard working practices and procedures within the career development sector.
• Understand the impact of relevant legislative policy, professional codes of practice, and ethical considerations on the career development sector.

What you'll be able to do

• Understand the policy context for career-related learning, including government initiatives, funding streams, and quality standards.
• Understand the characteristics of career-related learning, including its relevance to the labour market, its focus on skills development, and its potential to improve employability.
• Understand the promotion of career-related learning to clients, including identifying target audiences, developing promotional materials, and delivering presentations.
• Negotiate with external organisations to promote career-related learning, including schools, colleges, employers, and training providers.
• Implement career-related learning promotional activities, including organising events, distributing information, and using social media.

What you'll be able to do

• Understand the nature of ongoing support for clients to meet their career-related needs, including the purpose, scope, and duration of support.
• Provide ongoing support for clients to meet their career-related needs in accordance with the organisation’s protocols, including monitoring progress, providing feedback, and addressing challenges.

What you'll be able to do

• Understand the range of career development provision that can be offered to clients and stakeholders.
• Understand different methods to effectively publicise the career development provision on offer to internal and external parties.
• Understand the key stages and principles of the negotiation process, including preparation, communication, and conflict resolution.
• Publicise and negotiate the delivery of career development provision to an internal or external party, securing agreement and commitment.
• Evaluate the effectiveness of the publicising and negotiation process, identifying lessons learned and areas for improvement in future interactions with external or internal parties.

What you'll be able to do

• Understand the principles and importance of reflective practice in career development.
• Understand a range of methods used to reflect on professional practice.
• Understand the need for continuous professional development to maintain competence and enhance skills as a career development practitioner.
• Reflect on own performance as a career development professional, identifying strengths and areas for improvement.
• Improve own practice through engagement in continuous professional development activities.

What you'll be able to do

• Understand the Labour Market Intelligence (LMI) required by different client groups and their specific needs.
• Understand various methods for effectively using Labour Market Intelligence (LMI) with clients to inform their career choices.
• Use Labour Market Intelligence (LMI) effectively with clients to support their career planning.
• Evaluate the effectiveness of using Labour Market Intelligence (LMI) with clients and identify areas for improvement.

What you'll be able to do

• Understand the legislative context for working with specific client groups, including relevant laws, regulations, and guidelines.
• Understand the policy context for working with specific client groups, including government initiatives, local authority policies, and organisational procedures.
• Understand barriers to learning for specific client groups, including personal, social, economic, and environmental factors.
• Understand barriers to training for specific client groups, including access, funding, and support.
• Understand barriers to work for specific client groups, including discrimination, skills gaps, and health issues.
• Understand services designed for specific client groups, including education, training, employment, and support services.

What you'll be able to do

• Understand the specific research requirements of the career development service, including the types of research needed and the purposes for which it is used.
• Understand the research needs of the service's clients, including the types of information they require and how research can support their career development.
• Understand a range of research methods commonly used in career development services, including both quantitative and qualitative approaches.
• Understand the strengths and limitations of different research methods in the context of career development.
• Agree on clear and measurable research requirements with relevant stakeholders.
• Define the scope and objectives of research projects in collaboration with the service and its clients.
• Source relevant evidence and information from a variety of sources to meet the identified research needs of the service and its clients.
• Critically evaluate the quality and reliability of sourced evidence and information.
• Analyse research evidence and information using appropriate techniques to identify key findings and insights.
• Interpret research findings in the context of career development theory and practice.
• Report on research outcomes in a clear, concise, and accessible manner to meet the needs of the service and its clients.
• Present research findings in a format that is appropriate for the intended audience.

What you'll be able to do

• Understand the scope and purpose of career-related information and its relevance to clients.
• Assist clients in accessing relevant career-related information from appropriate sources.

What you'll be able to do

• Understand the purpose and application of various diagnostic and assessment tools used with clients.
• Use diagnostic and assessment tools effectively with clients to support their career development.

What you'll be able to do

• Understand how digital technology can be effectively used in the career development sector to enhance service delivery and client engagement.
• Understand the relevant legislative requirements and ethical implications when using digital technology in the career development sector, including data protection and online safety.
• Understand the features of different digital platforms used to enhance communication and maintain the safety and well-being of users, including safeguarding protocols.
• Plan how to use digital technology to deliver a specific career development outcome, considering accessibility and inclusivity.
• Use the chosen digital technology effectively to deliver the planned outcome, while maintaining the well-being and safety of users.
• Evaluate the use of digital technology in delivering the outcome, identifying its benefits and limitations and suggesting improvements for future use.

What you'll be able to do

• Understand the career learning and career development needs of clients, including diverse needs and backgrounds.
• Understand how the expertise from employers and organisations can contribute to meeting the identified career learning and career development needs of clients.
• Understand different types of involvement that employers and organisations can have in contributing to career learning and career development activities, including work placements, mentoring, and guest speaking.
• Understand how to evaluate the impact of employer and organisation involvement in career learning and career development activities, using appropriate methods and tools.
• Negotiate the involvement of an employer or organisation in the delivery and evaluation of a career learning or development activity, ensuring mutual benefit and clear expectations.
• Facilitate the involvement of an employer or organisation in the delivery of a career learning or development activity, providing necessary support and guidance.
• Evaluate the involvement of an employer and/or organisation in the delivery of a career learning or development activity, identifying strengths, weaknesses, and areas for improvement.

What you'll be able to do

• Understand the characteristics of networks that support career development and how they function.
• Understand the networks that support the delivery of career development services and their roles.
• Understand the benefits of providing further support to meet the needs of both clients and the organisation.
• Understand the principles of negotiation and their application in collaborative working.
• Work collaboratively with other organisations to benefit clients.
• Signpost or refer clients to appropriate sources of further support based on their individual needs.