How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer AIM Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and AIM Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from AIM Qualifications.
This qualification covers the knowledge and skills required to take control of goods. It is intended for individuals working, or intending to work, as enforcement agents. Learners will develop an understanding of relevant legislation, enforcement agent roles, and conflict management within the legal services sector.
These are the units AIM Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with AIM Qualifications. It does the teaching and the mapping. AIM Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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What each unit actually teaches you to do
Conflict Management for the Enforcement Industry Real unit · AIM Qualifications
What you'll be able to do
- Understand the principles of conflict management within the Enforcement and Legal Sector.
- Understand strategies for preventing and resolving conflicts in the Enforcement and Legal Sector.
- Understand the importance of risk management within the Enforcement and Legal Sector.
- Understand how to identify and assess risks in the Enforcement and Legal Sector.
- Understand effective communication techniques for use within the Enforcement and Legal Sector.
- Understand how to communicate effectively with different stakeholders in the Enforcement and Legal Sector.
Customer Care for Enforcement Agents Real unit · AIM Qualifications
What you'll be able to do
- Understand how Enforcement Agents can provide good customer care in line with the National Standards for Enforcement Agents.
- Understand the importance of treating all customers with respect and dignity.
- Understand how to identify vulnerable people within the enforcement process.
- Understand how to deal with vulnerable people in a sensitive and appropriate manner.
- Understand how to deal with complaints in line with National Standards for Enforcement Agents.
- Understand the importance of resolving complaints promptly and fairly.
Law for Enforcement Agents Real unit · AIM Qualifications
What you'll be able to do
- Understand the legal powers and duties granted to Enforcement Agents under relevant legislation, including their scope and limitations
- Understand the key legislation that applies to the role of Enforcement Agents and explain the potential consequences of non-compliance with relevant legal requirements
Removal and Sale of Goods Real unit · AIM Qualifications
What you'll be able to do
- Understand the legal process of removing goods for the purposes of debt recovery.
- Understand the procedures for valuing and securing goods that have been removed.
- Understand the legal process for the sale of goods that have been removed for debt recovery.
- Understand the different methods of sale that can be used, such as auction or private treaty.
- Understand the implications of the sale of goods for debt recovery on all those involved in the process, including debtors, creditors, and Enforcement Agents.
Taking Control of Goods Real unit · AIM Qualifications
What you'll be able to do
- Understand what types of goods are legally exempt from Taking Control of Goods by Enforcement Agents
- Understand the legal entry rights of Enforcement Agents when Taking Control of Goods, including any restrictions or limitations
- Understand the nature and handling of Third Party Claims related to goods subject to Taking Control
- Understand the complete process of Taking Control of Goods, ensuring compliance with relevant legislation and established guidelines
The Role of Enforcement Agents Real unit · AIM Qualifications
What you'll be able to do
- Understand the structure of the enforcement industry, including the different types of organisations involved.
- Understand the role of the enforcement industry in the wider legal system.
- Understand the legal responsibilities of Enforcement Agents, including their powers and limitations.
- Understand the duties of Enforcement Agents, including their obligations to debtors and creditors.
- Understand the process for applying to become an Enforcement Agent, including the required qualifications and checks.
- Understand common terminology used in the enforcement industry, including key legal terms and industry jargon.
- Understand how insolvency impacts on enforcement actions, including the rights of creditors and debtors.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Action and Enforce Warrants
- Standard
Action and enforce liability orders
- Standard
Action and enforce warrants of arrest
- Standard
Action and enforce writs of FiFa
- Standard
Action and enforce writs of possession
- Standard
Conduct the Levy
- Standard
Organise and transport goods and other items
- Standard
Provide enforcement information and advice
- Standard
Realise the value of assets
- Standard
Taking control of goods process
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
Where this can lead
Director, Brand Protection & Enforcement
This work can lead to senior legal leadership positions such as Chief Legal Officer or Chief IP Officer, overseeing legal strategy and intellectual property across an entire organisation.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by AIM Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Conflict Management for the Enforcement IndustryCustomer Care for Enforcement AgentsLaw for Enforcement AgentsRemoval and Sale of GoodsTaking Control of GoodsThe Role of Enforcement Agents
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Conflict Management for the Enforcement Industry” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Action and Enforce Warrants
- Action and enforce liability orders
- Action and enforce warrants of arrest
- Action and enforce writs of FiFa
- Action and enforce writs of possession
- Conduct the Levy
- Organise and transport goods and other items
- Provide enforcement information and advice
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Conflict Management for the Enforcement Industry, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides learners with knowledge of conflict and risk management principles within the enforcement and legal sectors. Learners will examine strategies for preventing and resolving conflicts, alongside effective communication techniques relevant to these environments.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for AIM Qualifications Level 3 Award in Taking Control of Goods
6 units in this credential, in the order it lists them, awarded by AIM Qualifications.
- Conflict Management for the Enforcement Industry
- Customer Care for Enforcement Agents
- Law for Enforcement Agents
- Removal and Sale of Goods
- Taking Control of Goods
- The Role of Enforcement Agents
Free tools
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Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.