NOCN · RQF Level 2

NOCN Level 2 Diploma in TUC Organising Academy

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Level 2
Total credits48
Guided learning240 hours
Units in this qualification22

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Building Stronger Trade UnionsReal unit · NOCN

You'll understand the organising approach within the workplace and its connection to union principles. The unit covers identifying workplace issues, recruiting members, building collective action, and recognising the role of education in organising.

What you'll be able to do

Understand how the organising approach is applied within the workplace, including identifying issues, recruiting members, and building collective action.
Relate the organising approach to union principles, including solidarity, democracy, and social justice.
Understand the relevance of education in an organising context, including empowering members, developing skills, and promoting critical thinking.

Campaigning for Trade UnionsReal unit · NOCN

This unit equips learners with the skills to develop and evaluate trade union campaign plans. You'll understand the steps involved in organising campaigns, including setting objectives, identifying target audiences, and allocating resources effectively.

What you'll be able to do

Develop a campaign plan for a trade union
Undertake a union organising campaign
Understand the use of evaluation in union organising campaigns

Developing the Organising Team in Trade UnionsReal unit · NOCN

You'll explore the value of developing workplace activism and the mutual and collective nature of education in trade union organising. The unit covers methods and techniques for embedding education within organising and the outcomes of such educational activities.

What you'll be able to do

Understand the value of developing workplace activism for trade unions, including empowering members to take action and build a stronger union presence.
Understand the mutual and collective nature of education to organising, including shared learning, peer support, and building a sense of community.
Understand methods and techniques for embedding the educational role in workplace organising, including training, mentoring, and providing resources.
Understand the outcomes of educating and organising, including increased membership, improved workplace conditions, and greater union influence.

Essential Skills for Organisers in Trade UnionsReal unit · NOCN

This unit provides learners with an understanding of the historical origins and contemporary purposes of the organising approach within trade unions. You'll explore key concepts such as empowerment and collective action, and the role of communication and project management in organising.

What you'll be able to do

Understand the historical origins of the organising approach within trade unions.
Understand the contemporary purposes of the organising approach within trade unions.
Understand key concepts associated with the organising approach, such as empowerment and collective action.
Understand the significance of different communication techniques, including active listening and persuasive communication, for successful organising.
Apply project management tools and techniques for the effective management of organising projects.

Handling Change in the WorkplaceReal unit · NOCN

This unit covers the causes of change in the workplace, including technological, economic, and organisational factors. You'll understand relevant legislation and policies, and identify problems and opportunities for trade unions during workplace change.

What you'll be able to do

Understand the various causes of change that can affect the workplace environment
Identify appropriate legislation, organisational policies, and relevant information sources related to a specific change issue at work
Identify potential problems and opportunities for trade unions arising from change within the workplace

Handling Change in the WorkplaceReal unit · NOCN

You'll explore economic, technological, and organisational factors causing change in the workplace. They will identify relevant legislation, policies, and information related to specific change issues and understand trade union challenges and opportunities.

What you'll be able to do

Understand the causes of change affecting the workplace, including economic, technological, and organisational factors.
Identify appropriate legislation, policies, and information related to a specific change at work issue, including employment law and company procedures.
Identify problems and opportunities for trade unions during change at work, including negotiating terms and conditions and protecting members' interests.

Improving Communication Skills for Trade Union RepresentativesReal unit · NOCN

You'll develop communication skills relevant to trade union representatives, including sourcing, analysing, and responding to written or digital materials. The unit also covers producing communications for various purposes and participating in discussions and presentations.

What you'll be able to do

Source, read and respond to written or digital materials on specific trade union issues, demonstrating comprehension and critical analysis.
Use written or digital skills for different purposes as a trade union representative, such as writing reports, emails, and social media posts.
Take part in discussions on a one-to-one and group basis on a trade union topic, contributing effectively and respectfully.
Make a presentation on a trade union issue using appropriate digital or written resources, delivering information clearly and persuasively.

Improving Communication Skills for Trade Union RepresentativesReal unit · NOCN

You'll develop effective communication skills as trade union representatives, including sourcing, reading, and responding to written or digital materials. The unit also covers producing communications for specific purposes and participating in discussions and presentations.

What you'll be able to do

Source, read and respond to written or digital materials on specific trade union issues
Use written or digital skills for different purposes as a trade union representative
Take part in discussions on a one to one and group basis on a trade union topic
Make a presentation on a trade union issue using appropriate digital or written resources

Improving Confidence for Trade Union RepresentativesReal unit · NOCN

You'll examine how confidence affects trade union representatives’ communication and negotiation skills. The unit covers the impact of stereotyping and strategies to build confidence and awareness to enhance union support effectiveness.

What you'll be able to do

Understand how building confidence can help deliver effective trade union support in the workplace
Understand how confidence can be damaged by stereotyping and how this impacts on the role of the union representative
Understand how improved confidence and awareness can help the union representative to bring about positive change in the workplace

Improving Confidence for Trade Union RepresentativesReal unit · NOCN

You'll understand how building confidence enhances the effectiveness of trade union representatives in communication, negotiation, and representation. The unit also examines how stereotyping can damage confidence and the importance of awareness in supporting union roles.

What you'll be able to do

Understand how building confidence can help deliver effective trade union support in the workplace, including communication, negotiation, and representation skills.
Understand how confidence can be damaged by stereotyping and how this impacts on the role of the union representative, including recognising and addressing bias and discrimination.
Understand how improved confidence and awareness can help the union representative to bring about change in the workplace, including influencing management and advocating for members' rights.

Improving Equality in the Workplace for Trade Union RepresentativesReal unit · NOCN

You'll gain knowledge of direct and indirect discrimination and inequality of opportunity in the workplace. The unit covers relevant legislation and policies and practical methods to tackle discrimination and promote equality within trade unions and workplaces.

What you'll be able to do

Understand how direct and indirect discrimination and inequality of opportunity occurs in the workplace, recognising different forms of discrimination and their impact.
Understand legislative sources and policies for promoting equality, including relevant laws, regulations, and organisational policies.
Understand ways of tackling discrimination and promoting equality, including practical strategies for creating a more inclusive workplace.

Improving Equality in the Workplace for Trade Union RepresentativesReal unit · NOCN

This unit provides trade union representatives with an understanding of direct and indirect discrimination and inequality of opportunity in the workplace. You'll explore relevant legislation and policies and identify strategies to tackle discrimination and promote equality.

What you'll be able to do

Understand how direct and indirect discrimination and inequality of opportunity manifest themselves in the workplace.
Understand legislative sources and policies designed for promoting equality and preventing discrimination.
Understand various ways of tackling discrimination and promoting equality within the workplace environment.

Improving Health and Wellbeing in the WorkplaceReal unit · NOCN

It teaches you to understand health and wellbeing issues in the workplace, including their impact and relevant legal requirements. You'll compare trade union and employer approaches and plan effective actions to improve health and wellbeing arrangements.

What you'll be able to do

Understand a wide range of health and wellbeing issues in the workplace and the impact on members.
Understand the trade union approach to health and wellbeing at work and how this may differ to the employer’s approach.
Plan effective action on health and wellbeing arrangements in his/her workplace.

Improving Health and Wellbeing in the WorkplaceReal unit · NOCN

You'll understand a range of health and wellbeing issues affecting the workplace and their impact on members. The unit covers differing trade union and employer approaches and teaches you to plan effective actions to improve health and wellbeing arrangements.

What you'll be able to do

Understand a wide range of health and wellbeing issues prevalent in the workplace and their potential impact on members.
Understand the trade union approach to health and wellbeing at work and how this may differ from the employer’s approach.
Plan effective action to improve health and wellbeing arrangements within their workplace.

Improving the Knowledge of Trade Union RepresentativesReal unit · NOCN

This unit develops learners' understanding of the trade union approach to new workplace issues, legislation, and procedures. You'll learn to use various information sources effectively and apply this knowledge in their role as trade union representatives.

What you'll be able to do

Understand the trade union approach to new issues, legislation or procedures in the workplace
Use a range of sources of information effectively
Understand the application of information

Improving the Knowledge of Trade Union RepresentativesReal unit · NOCN

It teaches you to understand the trade union approach to analysing new workplace issues and responding to legislative or procedural changes. You'll use a range of information sources to inform trade union strategies effectively.

What you'll be able to do

Understand the trade union approach to new issues, legislation, or procedures in the workplace, including how unions analyse and respond to change.
Use a range of sources of information effectively, including online resources, legal documents, and expert advice.
Understand the application of information to inform trade union strategies and decision-making processes.

Improving the Skills of Trade Union RepresentativesReal unit · NOCN

You'll learn to respond to new trade union issues by researching, presenting information, and addressing specific workplace concerns. The unit also covers collective working, reporting, and negotiation to support members effectively.

What you'll be able to do

Develop a detailed trade union response to supporting new issues
Find specific information on a new trade union issue
Present detailed information on a new topic
Identify specific trade union issues in the workplace
Address specific issues relating to a new trade union issue in the workplace
Work collectively with others
Report back on a new issue
Negotiate in the workplace

Improving the Skills of Trade Union RepresentativesReal unit · NOCN

This unit develops skills for trade union representatives to respond to new issues affecting members. You'll locate and evaluate relevant information, present detailed findings, and address specific workplace trade union concerns.

What you'll be able to do

Develop a detailed trade union response to supporting new issues affecting members
Find specific and relevant information pertaining to a new trade union issue
Present detailed information on a new topic or issue to relevant parties
Identify specific trade union issues that are present in the workplace
Address specific issues relating to a new trade union concern within the workplace
Work collectively with other representatives and members to address issues
Report back on a new issue, providing updates and progress reports
Negotiate effectively in the workplace on behalf of union members

Project Management for Trade Union RepresentativesReal unit · NOCN

It teaches you to manage trade union projects by drafting project outlines, preparing schedules and budgets, and applying project management tools. You'll identify potential issues, propose solutions, evaluate projects, and plan dissemination of outcomes.

What you'll be able to do

Draft a project outline relevant to a union organisation or workplace setting
Prepare a schedule and budget for a trade union project
Apply tools and techniques for the effective management of a project
Identify potential issues and solutions within a project
Evaluate a trade union project
Devise appropriate strategies for dissemination of a trade union project

Recognising How Your Union WorksReal unit · NOCN

This unit provides knowledge of trade union democracy, including representation and participation principles. You'll understand union structures at national, local, and workplace levels and explore ways to improve branch attendance and member engagement.

What you'll be able to do

Understand how trade union democracy operates within the workplace, including decision-making processes
Know the structure of your union at national, local, and workplace levels, including key roles and responsibilities
Understand how to improve union branch attendance or increase member activity in the workplace
Identify the key elements of a union’s regional and national democratic processes

Recognising How Your Union WorksReal unit · NOCN

This unit provides learners with an understanding of trade union democracy, including its operation within the workplace and the union's national and local structures. You'll explore roles and responsibilities and strategies to improve branch attendance and member engagement.

What you'll be able to do

Understand how trade union democracy operates within the workplace, including the roles and responsibilities of members and representatives.
Know the structure of your union nationally, locally, and in the workplace, including key committees and decision-making processes.
Understand how to improve union branch attendance or increase activity in the workplace, using strategies to engage members and promote participation.
Identify elements of a union’s regional and national democracy, such as elections, conferences, and policy-making procedures.

Research for Trade UnionsReal unit · NOCN

You'll learn to conduct research for trade unions, including using mapping techniques to establish workplace profiles and identifying relevant issues. The unit emphasises the value of research in campaign planning and building effective organising strategies.

What you'll be able to do

Use mapping techniques to establish comprehensive workplace profiles.
Recognise the significance of identifying relevant workplace issues to inform organising activity.
Apply workplace issues to establish organising activity.
Understand the value of research in the context of effective campaign planning.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Building Stronger Trade UnionsCampaigning for Trade UnionsDeveloping the Organising Team in Trade UnionsEssential Skills for Organisers in Trade UnionsHandling Change in the WorkplaceHandling Change in the WorkplaceImproving Communication Skills for Trade Union RepresentativesImproving Communication Skills for Trade Union Representatives

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration

NOCN Level 2 Diploma in TUC Organising Academy

Advise on and support workplace negotiations
Contribute to the Effective Administration of the Union
Contribute to the formulation and implementation of the union collective bargaining strategy
Contribute to the resolution of industrial disputes in the workplace
Contribute to the resolution of industrial disputes in the workplace v2
Develop and support union organisation in the workplace
Develop union recognition rights with employers
Enhance the role of the union representative

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Advise on and support workplace negotiationsContribute to the Effective Administration of the UnionContribute to the formulation and implementation of the union collective bargaining strategyContribute to the resolution of industrial disputes in the workplaceContribute to the resolution of industrial disputes in the workplace v2Develop and support union organisation in the workplaceDevelop union recognition rights with employersEnhance the role of the union representativeEstablish and monitor equal opportunities policies and initiatives within the union and workplaceLead workplace negotiationsLeadership in a democratic organisationMaintain the efficiency of local union organisationPromote equality of opportunity and fair treatment for all union membersPromote equality of opportunity and fair treatment for all union members v2Provide information and advice to union membersProvide specialist advocacy services on behalf of union membersRepresent the union and promote its policiesSupport activities and campaigns within the policies of the union+1 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Building Stronger Trade UnionsLevel 2

Applied to your own work

Learners will understand the organising approach within the workplace and its connection to union principles. The unit covers identifying workplace issues, recruiting members, building collective action, and recognising the role of education in organising.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for NOCN Level 2 Diploma in TUC Organising Academy

14 units in this credential, in the order it lists them, awarded by NOCN.

Building Stronger Trade Unions
Campaigning for Trade Unions
Developing the Organising Team in Trade Unions
Essential Skills for Organisers in Trade Unions
Handling Change in the Workplace
Improving Communication Skills for Trade Union Representatives

and 8 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.