How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.
NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Developing and maintaining professional working relationships in the workplace Real unit · NOCN
What you'll be able to do
- Develop and maintain professional working relationships with people in the workplace.
- Understand the principles and methods for developing and maintaining professional working relationships with people in the workplace.
Inspecting and reporting on condition of property in the workplace Real unit · NOCN
What you'll be able to do
- Inspect the condition of property in accordance with established procedures
- Understand the methods used to inspect the condition of property
- Understand the types of defects that can be found in property
- Report on the condition of property accurately and comprehensively
- Understand the requirements for reporting on the condition of property
- Understand the legal and regulatory requirements related to property inspection and reporting
Monitor and solve customer service problems Real unit · NOCN
What you'll be able to do
- Solve immediate customer service problems effectively and efficiently.
- Identify repeated customer service problems and evaluate options for resolving them permanently.
- Take proactive action to prevent the recurrence of identified customer service problems.
Monitoring and recording tests in the workplace Real unit · NOCN
What you'll be able to do
- Monitor and record tests in the workplace
- Understand how to monitor and record tests in the workplace
Monitoring dimensional accuracy in the workplace Real unit · NOCN
What you'll be able to do
- Monitor dimensional accuracy in the workplace
- Understand how to monitor dimensional accuracy in the workplace
Monitoring health and safety systems and responsibilities in the workplace Real unit · NOCN
What you'll be able to do
- Monitor health and safety systems and responsibilities in the workplace
- Understand how to monitor health and safety responsibilities in the workplace
- Monitor systems for managing site health, safety and welfare in the workplace
- Understand how to monitor systems for managing site health, safety and welfare in the workplace
Monitoring projects in the workplace Real unit · NOCN
What you'll be able to do
- Inspect project against agreed quality standards when monitoring projects in the workplace
- Understand how to inspect project against agreed quality standards when monitoring projects in the workplace
- Monitor project progress against agreed programmes when monitoring projects in the workplace
- Understand how to monitor project progress against agreed programmes when monitoring projects in the workplace
- Verify certification for project requirements when monitoring projects in the workplace
- Understand how to verify certification for project requirements when monitoring projects in the workplace
Monitoring the installation and commissioning of engineering systems in the workplace Real unit · NOCN
What you'll be able to do
- Monitor the installation of engineering systems in the workplace
- Monitor the commissioning of engineering systems in the workplace
- Understand the processes involved in monitoring the installation of engineering systems
- Understand the processes involved in monitoring the commissioning of engineering systems
- Understand the relevant health and safety requirements when monitoring the installation and commissioning of engineering systems
Planning and monitoring maintenance programmes in the workplace Real unit · NOCN
What you'll be able to do
- Plan and monitor maintenance programmes to ensure effective and timely completion.
- Understand the principles and processes involved in planning and monitoring maintenance programmes in the workplace.
Practicing in a professional and ethical manner in the workplace Real unit · NOCN
What you'll be able to do
- Operate within recognised professional and ethical standards when practising in the workplace.
- Understand the relevant professional and ethical standards and their application in the workplace.
- Undertake personal development activities to enhance occupational practice in a professional and ethical manner.
- Understand the importance of personal development and how to identify and undertake relevant activities to improve professional and ethical practice.
Preparing and organising site inspection information in the workplace Real unit · NOCN
What you'll be able to do
- Prepare site inspection information in the workplace
- Understand how to prepare site inspection information in the workplace
- Organise site inspection information in the workplace
- Understand how to organise site inspection information in the workplace
- Provide information and guidance on site inspection issues in the workplace
- Understand how to provide information and guidance on site inspection issues when preparing and organising site inspection information in the workplace
Preparing documentation for handover and obtaining project feedback in the workplace Real unit · NOCN
What you'll be able to do
- Prepare documentation accurately and comprehensively for project handover.
- Understand the processes and requirements for preparing documentation for project handover.
- Obtain and communicate project feedback effectively to relevant parties.
- Understand the importance of obtaining and communicating project feedback, and the methods for doing so.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Conduct an inspection or review
- Standard
Inspect and report on condition of property
- Standard
Inspect property for condition
- Standard
Inspect the condition of property to let
- Standard
Inspect the condition of rented or tenanted property
- Standard
Monitor Dimensional Accuracy
- Standard
Monitor Projects
- Standard
Monitor Works
- Standard
Monitor and Solve Customer Service Problems
- Standard
Monitor and maintain health, environment and safety systems in offshore crane operations
- Standard
Monitor and record tests
- Standard
Monitor and solve customer service problems
- Standard
Monitor compliance with nuclear safety cases
- Standard
Monitor health and safety systems and responsibilities
- Standard
Monitor the commissioning of engineering installations Legacy
- Standard
Plan and Monitor Maintenance Programmes
- Standard
Practice in a professional and ethical manner
- Standard
Prepare a programme of inspections or reviews
Showing 18 of 24 standards these units map to.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
Where this can lead
Global Health and Safety Monitoring Officer
This work can lead to managing H&S across a wider area, or into a senior role setting policy and standards at a higher level.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Developing and maintaining professional working relationships in the workplaceInspecting and reporting on condition of property in the workplaceMonitor and solve customer service problemsMonitoring and recording tests in the workplaceMonitoring dimensional accuracy in the workplaceMonitoring health and safety systems and responsibilities in the workplaceMonitoring projects in the workplaceMonitoring the installation and commissioning of engineering systems in the workplace
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Preparing documentation for handover and obtaining project feedback in the workplace” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Monitoring projects in the workplace” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Inspecting and reporting on condition of property in the workplace” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Monitor and solve customer service problems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Conduct an inspection or review
- Inspect and report on condition of property
- Inspect property for condition
- Inspect the condition of property to let
- Inspect the condition of rented or tenanted property
- Monitor Dimensional Accuracy
- Monitor Projects
- Monitor Works
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Developing and maintaining professional working relationships in the workplace, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will develop skills to build and maintain professional working relationships in the workplace. The unit covers effective communication, respect for colleagues, collabouration, and responding appropriately to feedback.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NOCN Level 3 NVQ Diploma in Site Inspection
12 units in this credential, in the order it lists them, awarded by NOCN.
- Developing and maintaining professional working relationships in the workplace
- Inspecting and reporting on condition of property in the workplace
- Monitor and solve customer service problems
- Monitoring and recording tests in the workplace
- Monitoring dimensional accuracy in the workplace
- Monitoring health and safety systems and responsibilities in the workplace
and 6 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.