How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.
NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
Building Stronger Trade Unions Real unit · NOCN
What you'll be able to do
- Understand how the organising approach is applied within the workplace, including identifying issues, recruiting members, and building collective action.
- Relate the organising approach to union principles, including solidarity, democracy, and social justice.
- Understand the relevance of education in an organising context, including empowering members, developing skills, and promoting critical thinking.
Campaigning for Trade Unions Real unit · NOCN
What you'll be able to do
- Develop a campaign plan for a trade union
- Undertake a union organising campaign
- Understand the use of evaluation in union organising campaigns
Handling Change in the Workplace Real unit · NOCN
What you'll be able to do
- Understand the causes of change affecting the workplace, including economic, technological, and organisational factors.
- Identify appropriate legislation, policies, and information related to a specific change at work issue, including employment law and company procedures.
- Identify problems and opportunities for trade unions during change at work, including negotiating terms and conditions and protecting members' interests.
Improving Communication Skills for Trade Union Representatives Real unit · NOCN
What you'll be able to do
- Source, read and respond to written or digital materials on specific trade union issues
- Use written or digital skills for different purposes as a trade union representative
- Take part in discussions on a one to one and group basis on a trade union topic
- Make a presentation on a trade union issue using appropriate digital or written resources
Improving Confidence for Trade Union Representatives Real unit · NOCN
What you'll be able to do
- Understand how building confidence can help deliver effective trade union support in the workplace, including communication, negotiation, and representation skills.
- Understand how confidence can be damaged by stereotyping and how this impacts on the role of the union representative, including recognising and addressing bias and discrimination.
- Understand how improved confidence and awareness can help the union representative to bring about change in the workplace, including influencing management and advocating for members' rights.
Improving Equality in the Workplace for Trade Union Representatives Real unit · NOCN
What you'll be able to do
- Understand how direct and indirect discrimination and inequality of opportunity manifest themselves in the workplace.
- Understand legislative sources and policies designed for promoting equality and preventing discrimination.
- Understand various ways of tackling discrimination and promoting equality within the workplace environment.
Improving Health and Wellbeing in the Workplace Real unit · NOCN
What you'll be able to do
- Understand a wide range of health and wellbeing issues prevalent in the workplace and their potential impact on members.
- Understand the trade union approach to health and wellbeing at work and how this may differ from the employer’s approach.
- Plan effective action to improve health and wellbeing arrangements within their workplace.
Improving the Knowledge of Trade Union Representatives Real unit · NOCN
What you'll be able to do
- Understand the trade union approach to new issues, legislation or procedures in the workplace
- Use a range of sources of information effectively
- Understand the application of information
Improving the Skills of Trade Union Representatives Real unit · NOCN
What you'll be able to do
- Develop a detailed trade union response to supporting new issues
- Find specific information on a new trade union issue
- Present detailed information on a new topic
- Identify specific trade union issues in the workplace
- Address specific issues relating to a new trade union issue in the workplace
- Work collectively with others
- Report back on a new issue
- Negotiate in the workplace
Project Management for Trade Union Representatives Real unit · NOCN
What you'll be able to do
- Draft a project outline relevant to a union organisation or workplace setting
- Prepare a schedule and budget for a trade union project
- Apply tools and techniques for the effective management of a project
- Identify potential issues and solutions within a project
- Evaluate a trade union project
- Devise appropriate strategies for dissemination of a trade union project
Recognising How Your Union Works Real unit · NOCN
What you'll be able to do
- Understand how trade union democracy operates within the workplace, including the roles and responsibilities of members and representatives.
- Know the structure of your union nationally, locally, and in the workplace, including key committees and decision-making processes.
- Understand how to improve union branch attendance or increase activity in the workplace, using strategies to engage members and promote participation.
- Identify elements of a union’s regional and national democracy, such as elections, conferences, and policy-making procedures.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Contribute to the resolution of industrial disputes in the workplace v2
- Standard
Develop and support union organisation in the workplace v2
- Standard
Enhance the role of the union representative
- Standard
Establish and monitor equal opportunities policies and initiatives within the union and workplace
- Standard
Establish and monitor equal opportunities policies and initiatives within the union and workplace v2
- Standard
Promote equality of opportunity and fair treatment for all union members
- Standard
Promote equality of opportunity and fair treatment for all union members v2
- Standard
Support activities and campaigns within the policies of the union
- Standard
Support activities and campaigns within the policies of the union v2
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Building Stronger Trade UnionsCampaigning for Trade UnionsHandling Change in the WorkplaceImproving Communication Skills for Trade Union RepresentativesImproving Confidence for Trade Union RepresentativesImproving Equality in the Workplace for Trade Union RepresentativesImproving Health and Wellbeing in the WorkplaceImproving the Knowledge of Trade Union Representatives
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Pitch it Evaluate
“Campaigning for Trade Unions” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Project Management for Trade Union Representatives” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Improving Equality in the Workplace for Trade Union Representatives” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Contribute to the resolution of industrial disputes in the workplace v2
- Develop and support union organisation in the workplace v2
- Enhance the role of the union representative
- Establish and monitor equal opportunities policies and initiatives within the union and workplace
- Establish and monitor equal opportunities policies and initiatives within the union and workplace v2
- Promote equality of opportunity and fair treatment for all union members
- Promote equality of opportunity and fair treatment for all union members v2
- Support activities and campaigns within the policies of the union
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Building Stronger Trade Unions, one of this qualification's own units.
Applied to your own work
Learners will study the application of the organising approach in the workplace, its alignment with union principles, and the role of education. The unit covers identifying issues, recruiting members, and building collective action.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NOCN Level 2 Award in Union Development
11 units in this credential, in the order it lists them, awarded by NOCN.
- Building Stronger Trade Unions
- Campaigning for Trade Unions
- Handling Change in the Workplace
- Improving Communication Skills for Trade Union Representatives
- Improving Confidence for Trade Union Representatives
- Improving Equality in the Workplace for Trade Union Representatives
and 5 more in the full unit list below.
Free tools
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Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.