NOCN · RQF Level 2

NOCN Level 2 Certificate in Supporting Union Learning

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits18
  • Guided learning90 hours
  • Units in this qualification14

Awarded by NOCN · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Digital Learning for RepresentativesReal unit · NOCN
You'll explore the benefits and requirements of digital learning for trade unionists, including increased accessibility and flexibility. The unit develops skills to manage personal digital learning and understand the collabourative approach to digital trade union education.

What you'll be able to do

  • Understand the benefits of digital learning for trade unionists, including increased accessibility and flexibility.
  • Manage own digital trade union learning effectively, including time management and resource utilisation.
  • Understand the requirements necessary for successful digital learning, such as appropriate technology and support.
  • Understand the collaborative approach to trade union education digital learning, including working with colleagues and external providers.
Digital Learning for RepresentativesReal unit · NOCN
You'll understand the advantages of digital learning for trade unionists and how it can improve access and engagement. The unit includes managing personal digital learning, utilising digital resources, and recognising the collabourative nature of digital trade union education.

What you'll be able to do

  • Understand the benefits of digital learning for trade unionists and their members.
  • Manage own digital trade union learning effectively, utilising available resources.
  • Understand the requirements necessary for successful digital learning implementation.
  • Understand the collaborative approach to trade union education digital learning initiatives.
Equalities and Learning for Trade UnionsReal unit · NOCN
You'll understand inequalities in learning and their impact on learners' experiences and outcomes. The unit covers how union representatives support learners and represent their interests when collabourating with external partners and providers.

What you'll be able to do

  • Understand the various forms of inequalities that can exist in learning and their potential impact on individuals.
  • Understand how a union representative can effectively support learners in accessing and engaging with learning opportunities.
  • Effectively represent the interests of learners when collaborating with external partners and training providers.
Informal Learning in the WorkplaceReal unit · NOCN
This unit covers the benefits and relevance of informal learning for trade unionists, focusing on workplace skills development. You'll identify informal learning opportunities, reflect on experiences, and understand collabourative approaches to informal trade union education.

What you'll be able to do

  • Understand the benefits of informal learning for trade unionists, including its relevance to workplace skills development.
  • Manage own informal trade union learning effectively, including identifying learning opportunities and reflecting on experiences.
  • Understand the requirements necessary for successful informal learning, such as a supportive workplace culture and access to resources.
  • Understand the collaborative approach to trade union education informal learning, including sharing knowledge and best practices with colleagues.
Informal Learning in the WorkplaceReal unit · NOCN
It teaches you to appreciate the benefits of informal learning for trade unionists, including skills and personal development. You'll manage their own informal learning, identify resources, and understand the requirements for successful informal learning implementation.

What you'll be able to do

  • Understand the benefits of informal learning for trade unionists and their members.
  • Manage own informal trade union learning effectively, utilising available resources.
  • Understand the requirements necessary for successful informal learning implementation.
  • Understand the collaborative approach to trade union education informal learning initiatives.
Supporting Apprentices in the WorkplaceReal unit · NOCN
You'll develop an understanding of their role in supporting apprentices, including mentoring responsibilities and boundaries. The unit covers identifying individual support needs, recognising learning styles, addressing barriers, and reviewing apprentices' progress constructively.

What you'll be able to do

  • Understand own role and responsibilities when supporting apprentices in the workplace, including mentoring and guidance.
  • Understand ways to identify individual support needs for apprentices, including recognising learning styles and addressing barriers to progress.
  • Understand how to review progress when supporting apprentices, including providing constructive feedback and setting achievable goals.
Supporting Apprentices in the WorkplaceReal unit · NOCN
This unit covers the role and responsibilities of supporting apprentices in the workplace. You'll understand how to identify individual support needs, provide tailored assistance, and review apprentices' progress effectively to facilitate their development.

What you'll be able to do

  • Understand own role and responsibilities when supporting apprentices in the workplace.
  • Identify ways to provide individual support for apprentices, tailored to their needs.
  • Review progress effectively when supporting apprentices, providing constructive feedback.
Union Learning Representative Role and FunctionsReal unit · NOCN
You'll gain knowledge of the union learning representative role, including functions, available support, and consultation skills. The unit covers how unions organise for learning and the trade union approach to promoting learning and development.

What you'll be able to do

  • Describe the key functions of a union learning representative in supporting members' learning and development
  • Identify the different types of support available for union learning representatives, including training, resources, and networks
  • Consult with union members effectively on learning issues, gathering their views and representing their interests
  • Explain how unions organise for learning, including their structures, policies, and partnerships
  • Outline the trade union approach to learning, including its values, principles, and priorities
Union Learning Representatives - SkillsReal unit · NOCN
This unit equips learners with skills to find, document, and organise information on learning systematically. You'll use information to promote union learning initiatives and communicate effectively with members in their role as union learning representatives.

What you'll be able to do

  • Locate, accurately document, and systematically file information relevant to learning and development opportunities.
  • Select and effectively utilise information to promote union learning initiatives to members.
  • Apply a structured and systematic approach to progressing and resolving learning-related issues raised by members.
  • Communicate effectively with members in the role of a union learning representative, providing information and support.
Union Learning Representatives - SkillsReal unit · NOCN
It teaches you to find, document, and use information to promote union learning and address learning issues. You'll develop systematic approaches to managing information and communicating with members to support their learning needs.

What you'll be able to do

  • Find, document and file information on learning opportunities and resources.
  • Use information effectively to promote union learning initiatives and encourage participation.
  • Use a systematic approach to progressing learning issues and finding appropriate solutions.
  • Communicate effectively with members as a union learning representative, ensuring clear and accessible information.
Unions Addressing Learning Needs in the WorkplaceReal unit · NOCN
It teaches you to identify learning needs using various methods, record union representative activities, and plan learning for members. You'll also carry out projects to develop workplace learning opportunities and evaluate their impact.

What you'll be able to do

  • Use different methods to identify learning needs of individuals and groups in the workplace
  • Record union representative activities accurately and comprehensively to collect relevant information and data
  • Plan learning activities and programmes for union members, taking into account their diverse needs and learning styles
  • Carry out a project to develop learning opportunities and resources in the workplace, evaluating its impact and effectiveness
Unions Getting Organised to Promote LearningReal unit · NOCN
You'll understand trade union structures and their role in promoting learning. The unit develops skills to work collabouratively to enhance learning opportunities and to identify and address learning-related issues and barriers faced by members.

What you'll be able to do

  • Understand union structures and their role in promoting and supporting learning initiatives for members.
  • Work collaboratively with others to facilitate and enhance learning opportunities within the workplace.
  • Identify and take appropriate action to address learning-related issues and barriers faced by members.
Unions Getting Organised to Promote LearningReal unit · NOCN
This unit covers trade union structures related to learning, key roles, and responsibilities. You'll learn to work collabouratively on learning initiatives and take appropriate action to address learning-related issues within unions.

What you'll be able to do

  • Understand union structures and their relevance to learning initiatives within the workplace.
  • Collaborate effectively with colleagues and stakeholders to promote learning opportunities.
  • Identify and address learning-related issues through appropriate actions and interventions.
Workplace Learning and the Union Learning RepresentativeReal unit · NOCN
You'll examine the relationship between workplace learning and union organising, gaining knowledge of relevant learning initiatives. The unit focuses on promoting union learning and understanding how learning empowers members and supports union solidarity and recruitment.

What you'll be able to do

  • Explain how learning relates to the union team and organising in the workplace.
  • Develop knowledge of learning initiatives relevant to the workplace.
  • Describe how to promote union learning opportunities to members.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Digital Learning for RepresentativesDigital Learning for RepresentativesEqualities and Learning for Trade UnionsInformal Learning in the WorkplaceInformal Learning in the WorkplaceSupporting Apprentices in the WorkplaceSupporting Apprentices in the WorkplaceUnion Learning Representative Role and Functions

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

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Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
NOCN Level 2 Certificate in Supporting Union Learning
  • Develop a learning agenda and strategy for the promotion of union learning
  • Develop a learning agenda and strategy for the promotion of union learning v2
  • Enable Union Members to Access Learning Opportunities and Resources
  • Enable union members to access learning opportunities and resources v2
  • Promote learning and union initiatives
  • Promote learning and union initiatives v2
  • Support Union Members to Planning and Managing Their Learning V2
  • Support and Contribute to the Policy-Making Processes of the Union v2
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Apprenticeship Coordinator

This Apprenticeship Coordinator role is a fantastic launchpad for a career in L&D or HR. You'll build a unique blend of people skills, administrative rigour, and compliance knowledge that's incredibly valuable. Where you go next is really up to you and your interests, but we'll be here to support your journey.

See the whole journey →

Showing 3 roles, drawn from 4 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Develop a learning agenda and strategy for the promotion of union learningDevelop a learning agenda and strategy for the promotion of union learning v2Enable Union Members to Access Learning Opportunities and ResourcesEnable union members to access learning opportunities and resources v2Promote learning and union initiativesPromote learning and union initiatives v2Support Union Members to Planning and Managing Their Learning V2Support and Contribute to the Policy-Making Processes of the Union v2Support union members in planning and managing their learning

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Digital Learning for RepresentativesLevel 2

Applied to your work in any of these jobs

Learners will explore the benefits and requirements of digital learning for trade unionists, including increased accessibility and flexibility. The unit develops skills to manage personal digital learning and understand the collabourative approach to digital trade union education.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 2 Certificate in Supporting Union Learning

9 units in this credential, in the order it lists them, awarded by NOCN.

  1. Digital Learning for Representatives
  2. Equalities and Learning for Trade Unions
  3. Informal Learning in the Workplace
  4. Supporting Apprentices in the Workplace
  5. Union Learning Representative Role and Functions
  6. Union Learning Representatives - Skills

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.