How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.

More on studying for a qualification

01What it is

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Digital Learning for Representatives Real unit · NOCN
You'll understand the benefits of digital learning for trade unionists and their members. The unit covers managing digital learning, accessing digital resources, enhancing engagement, and understanding the collabourative approach to digital trade union education.

What you'll be able to do

  • Understand the benefits of digital learning for trade unionists and their members.
  • Manage own digital trade union learning effectively, utilising available resources.
  • Understand the requirements necessary for successful digital learning implementation.
  • Understand the collaborative approach to trade union education digital learning initiatives.
Equalities and Learning for Trade Unions Real unit · NOCN
You'll gain an understanding of inequalities in learning and how these affect individuals' experiences and outcomes. The unit covers the role of union representatives in supporting learners and representing their interests when working with partners and learning providers.

What you'll be able to do

  • Understand the various forms of inequalities that can exist in learning and their potential impact on individuals.
  • Understand how a union representative can effectively support learners in accessing and engaging with learning opportunities.
  • Effectively represent the interests of learners when collaborating with external partners and training providers.
Informal Learning in the Workplace Real unit · NOCN
It teaches you to understand the benefits of informal learning for trade unionists and their members. You'll manage their own informal learning, understand requirements for successful implementation, and appreciate the collabourative approach to informal trade union education.

What you'll be able to do

  • Understand the benefits of informal learning for trade unionists and their members.
  • Manage own informal trade union learning effectively, utilising available resources.
  • Understand the requirements necessary for successful informal learning implementation.
  • Understand the collaborative approach to trade union education informal learning initiatives.
Supporting Apprentices in the Workplace Real unit · NOCN
This unit provides learners with knowledge of their role and responsibilities in supporting apprentices in the workplace. You'll identify individual support needs, understand mentoring boundaries, and develop skills to review apprentices' progress effectively.

What you'll be able to do

  • Understand own role and responsibilities when supporting apprentices in the workplace.
  • Identify ways to provide individual support for apprentices, tailored to their needs.
  • Review progress effectively when supporting apprentices, providing constructive feedback.
Union Learning Representative Role and Functions Real unit · NOCN
You'll understand the functions and responsibilities of union learning representatives, including the support available to them. The unit covers consultation with members on learning issues, union organising for learning, and the trade union approach to promoting learning and development.

What you'll be able to do

  • Describe the key functions of a union learning representative in supporting members' learning and development
  • Identify the different types of support available for union learning representatives, including training, resources, and networks
  • Consult with union members effectively on learning issues, gathering their views and representing their interests
  • Explain how unions organise for learning, including their structures, policies, and partnerships
  • Outline the trade union approach to learning, including its values, principles, and priorities
Union Learning Representatives - Skills Real unit · NOCN
This unit develops learners' abilities to locate, document, and organise information on learning opportunities systematically. You'll practise selecting and using information effectively to promote union learning and communicate with members in their role as union learning representatives.

What you'll be able to do

  • Locate, accurately document, and systematically file information relevant to learning and development opportunities.
  • Select and effectively utilise information to promote union learning initiatives to members.
  • Apply a structured and systematic approach to progressing and resolving learning-related issues raised by members.
  • Communicate effectively with members in the role of a union learning representative, providing information and support.
Unions Addressing Learning Needs in the Workplace Real unit · NOCN
It teaches you to identify individual learning needs using various methods and adapt approaches to different learning styles. You'll also learn to record union representative activities, plan learning for members, and undertake projects to develop workplace learning.

What you'll be able to do

  • Use different methods to identify learning needs of individuals and groups in the workplace
  • Record union representative activities accurately and comprehensively to collect relevant information and data
  • Plan learning activities and programmes for union members, taking into account their diverse needs and learning styles
  • Carry out a project to develop learning opportunities and resources in the workplace, evaluating its impact and effectiveness
Unions Getting Organised to Promote Learning Real unit · NOCN
This unit covers the structure and functions of trade unions in relation to learning, enabling learners to understand key roles, union policies, and committees involved in learning initiatives. You'll learn to collabourate with others and take action on learning issues within unions.

What you'll be able to do

  • Understand union structures and their relevance to learning initiatives within the workplace.
  • Collaborate effectively with colleagues and stakeholders to promote learning opportunities.
  • Identify and address learning-related issues through appropriate actions and interventions.
Workplace Learning and the Union Learning Representative Real unit · NOCN
You'll explore the connection between workplace learning and union organising, gaining knowledge of learning initiatives and methods to promote union learning. The unit highlights how learning can empower members, strengthen union presence, and support recruitment efforts.

What you'll be able to do

  • Explain how learning relates to the union team and organising in the workplace.
  • Develop knowledge of learning initiatives relevant to the workplace.
  • Describe how to promote union learning opportunities to members.
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Develop a learning agenda and strategy for the promotion of union learning

    Standard
  • Develop a learning agenda and strategy for the promotion of union learning v2

    Standard
  • Enable union members to access learning opportunities and resources v2

    Standard
  • Promote learning and union initiatives

    Standard
  • Promote learning and union initiatives v2

    Standard
  • Support Union Members to Planning and Managing Their Learning V2

    Standard
  • Support and Contribute to the Policy-Making Processes of the Union v2

    Standard
  • Support union members in planning and managing their learning

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 3 roles, drawn from 4 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Apprenticeship Coordinator

This work can lead into wider HR or people development roles, such as Apprenticeship Programme Lead or Early Careers Manager.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

05The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Digital Learning for RepresentativesEqualities and Learning for Trade UnionsInformal Learning in the WorkplaceSupporting Apprentices in the WorkplaceUnion Learning Representative Role and FunctionsUnion Learning Representatives - SkillsUnions Addressing Learning Needs in the WorkplaceUnions Getting Organised to Promote Learning

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Rather than work through “Digital Learning for Representatives” in the abstract, bring me the piece of it you are dealing with this week.
You I have got the write-up due Friday and I have not started it.
The Coach Then that is the lesson. Tell me what it has to say, and we will get the shape of it down before we worry about the words.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring the real thing Apply

    “Digital Learning for Representatives” is taught against the work in front of you rather than a worked example. You bring what you are doing this week and it becomes the practice.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
NOCN Level 2 Award in Supporting Union Learning
  • Develop a learning agenda and strategy for the promotion of union learning
  • Develop a learning agenda and strategy for the promotion of union learning v2
  • Enable union members to access learning opportunities and resources v2
  • Promote learning and union initiatives
  • Promote learning and union initiatives v2
  • Support Union Members to Planning and Managing Their Learning V2
  • Support and Contribute to the Policy-Making Processes of the Union v2
  • Support union members in planning and managing their learning
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Digital Learning for Representatives, one of this qualification's own units.

Digital Learning for Representatives Level 2

Applied to your work in any of these jobs

Learners will understand the benefits of digital learning for trade unionists and their members. The unit covers managing digital learning, accessing digital resources, enhancing engagement, and understanding the collabourative approach to digital trade union education.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for NOCN Level 2 Award in Supporting Union Learning

9 units in this credential, in the order it lists them, awarded by NOCN.

  1. Digital Learning for Representatives
  2. Equalities and Learning for Trade Unions
  3. Informal Learning in the Workplace
  4. Supporting Apprentices in the Workplace
  5. Union Learning Representative Role and Functions
  6. Union Learning Representatives - Skills

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

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Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

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No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.