How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer OCN London has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and OCN London awards. A qualified assessor at the centre judges your evidence, and the certificate comes from OCN London.

More on studying for a qualification

01What it is

The OCNLR Entry Level Qualifications in Entry to Employment (Entry Levels 1, 2 and 3) are designed to enable Entry Level learners to progress directly into employment or into learning at a higher level as part of a progression pathway into employment in specific vocational sectors of their choosing. The qualifications have been developed to replace the OCNLR Using Employability Skills suite of qualifications. The Entry to Employment qualifications include a range of employability and vocational units. The employability units have been updated and broadened for today’s employment market, and specific vocational unit groups have been created to give access to vocational skills in the following areas: Business Administration Building and Construction Catering and Hospitality Early Years Health and Social Care Horticulture, Animal Care and Environment Public Services Retail and Customer Service Sport and Fitness

These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with OCN London. It does the teaching and the mapping. OCN London sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Applying for Jobs and Courses Real unit · OCN London
This unit covers the processes involved in applying for jobs and courses, including identifying application methods, accurately completing forms, and submitting required documentation. You'll gain skills in selecting relevant qualifications and presenting experience to support applications effectively.

What you'll be able to do

  • Apply for a job or course, including completing application forms and submitting required documentation.
  • Know what information to use to support an application for a job or course, such as qualifications, experience, and personal statements.
Applying for a Job Real unit · OCN London
This unit equips learners with knowledge of different job application methods and their advantages and disadvantages. You'll understand the purpose of job application forms and demonstrate the ability to complete one accurately.

What you'll be able to do

  • Identify and describe different methods of applying for a job, including online applications, postal applications, and in-person applications.
  • Explain why job application forms are used by employers, outlining their purpose in gathering information about potential employees and assessing their suitability for a role.
  • Complete a job application form accurately and thoroughly, providing all required information and presenting oneself in a professional manner.
Assisting the Public Real unit · OCN London
This unit provides learners with knowledge and skills to assist members of the public professionally, emphasising the importance of respectful interactions and positive relationships. You'll also understand how public services handle complaints and review their own effectiveness.

What you'll be able to do

  • Know the importance of establishing and maintaining good relationships with members of the public.
  • Effectively assist members of the public with their enquiries and needs.
  • Know how public services handle and resolve complaints from members of the public.
  • Assist members of the public in a helpful and professional manner and review the effectiveness of own assistance.
Basic Food Preparation Real unit · OCN London
You'll learn to prepare food safely and hygienically for cold presentation and cooking. The unit emphasises correct food handling techniques and the importance of food safety and storage.

What you'll be able to do

  • Prepare food items appropriately for either cold presentation or cooking, ensuring correct hygiene practices and food safety standards are followed.
Basic Performance Skills Real unit · OCN London
This unit provides learners with foundational knowledge of performance skills, including stage presence, vocal projection, and non-verbal communication. You'll prepare for and perform confidently for an audience.

What you'll be able to do

  • Know about performance skills, including stage presence, vocal projection, and non-verbal communication
  • Take a role in preparing for a performance, contributing to rehearsals and understanding their responsibilities
  • Perform confidently for an audience, demonstrating the skills learned and engaging with the audience effectively
Brickwork: Introduction to Building a Half Brick Wall Three Courses High Real unit · OCN London
You'll learn to prepare for and construct a half brick wall three courses high. The unit covers selecting materials, applying bricklaying techniques correctly, and maintaining a safe and tidy work area.

What you'll be able to do

  • Prepare effectively for bricklaying tasks, ensuring all necessary materials, tools, and equipment are readily available and in good working order.
  • Build a half brick wall, three courses high, adhering to industry standards and demonstrating correct bricklaying techniques.
  • Tidy the work area after completing the bricklaying task, ensuring all tools and materials are stored safely and the area is left clean and free from hazards.
Career Planning for the Public Services Real unit · OCN London
This unit provides learners with knowledge of career planning within public services, including required skills, qualities, entry requirements, and the application and selection process. You'll complete an application for a public service role.

What you'll be able to do

  • Know about career planning in the public services.
  • Know about the skills required for working in public services.
  • Know about the qualities required for working in public services.
  • Know about the entry requirements for working in public services.
  • Know about the application process for public service employment.
  • Know about the selection process for public service employment.
  • Complete an application for a role in a chosen public service.
Carry out a Practical Activity in the Work Place Real unit · OCN London
You'll develop the ability to plan and carry out practical activities in the workplace, considering available resources and time constraints. The unit also covers safe working practices and adapting to challenges during task completion.

What you'll be able to do

  • Plan a practical activity in the work place, taking into account available resources and time constraints.
  • Carry out a practical activity in the work place, following the planned steps.
  • Work safely, adhering to relevant health and safety procedures and guidelines.
Cutting and Hanging Wall Coverings Real unit · OCN London
It teaches you to select appropriate tools and equipment for cutting and hanging wall coverings. You'll practise accurately cutting and hanging wallpaper on flat, vertical walls while maintaining a clean and safe work environment.

What you'll be able to do

  • Select the appropriate equipment and tools required for cutting and hanging wall coverings, based on the type of wall covering and the specific task.
  • Cut and hang wallpaper accurately and neatly to a flat, vertical wall, ensuring a professional finish with minimal waste.
  • Maintain a clean and tidy work area throughout the wall covering process, disposing of waste materials responsibly and ensuring a safe working environment.
Decision Making in the Work Place Real unit · OCN London
You'll develop the ability to make decisions independently and collabouratively in the workplace. The unit covers understanding decision-making processes and roles within team-based decisions.

What you'll be able to do

  • Make a decision independently in a work environment.
  • Collaborate with others in the workplace to reach a decision.
Developing Confidence Working With Animals Real unit · OCN London
You'll gain confidence in working with animals by following health and safety procedures and understanding animal behaviour and habitats. The unit also covers recognising behaviours in animals and humans and their implications for care.

What you'll be able to do

  • Follow relevant Health and Safety rules and procedures when working with animals.
  • Understand the natural behaviour and original habitat of a range of domesticated animals and the implications of this knowledge for their care and welfare.
  • Recognise a range of behaviours in both animals and humans and understand the underlying reasons for these behaviours.
  • Look after a range of animals and themselves, taking into consideration both their feelings and physical needs.
Developing Skills for Gaining Employment Real unit · OCN London
This unit equips learners with skills to identify employment options, complete application forms, and create a basic Curriculum Vitae. You'll also understand appropriate interview conduct and how to locate local job and training opportunities.

What you'll be able to do

  • Identify possible employment options, considering personal skills, interests, and local opportunities.
  • Complete an application form, providing accurate and relevant information.
  • Create a straightforward Curriculum Vitae (CV), highlighting key skills and experience.
  • Understand how to conduct self at interview, demonstrating appropriate behaviour and communication skills.
  • Locate job and training opportunities in a local area, using various resources and methods.
  • Plan for future career development, setting realistic goals and identifying necessary steps.
Developing Skills for Listening to Children Real unit · OCN London
This unit develops learners' skills in listening to and responding to children. It covers active listening, recognising children's feelings and needs, and using appropriate open questions to support communication.

What you'll be able to do

  • Understand the value and benefits of listening to children.
  • Understand the value and benefits of responding to children.
  • Use active listening skills when communicating with children.
  • Understand the importance of recognising children’s feelings.
  • Understand the importance of acknowledging children’s feelings.
  • Understand the importance of recognising children’s needs.
  • Understand the importance of acknowledging children’s needs.
  • Ask appropriate open questions when listening to children.
Environmental Issues Real unit · OCN London
You'll explore how human activities impact the environment both positively and negatively. The unit also covers actions individuals and communities can take to benefit the environment and promote sustainable practices.

What you'll be able to do

  • Know some ways that human activities affect the environment, both positively and negatively.
  • Understand that people can take action to benefit the environment and promote sustainability.
Ethical and Political Issues Relating to Land-Based Activities Real unit · OCN London
It teaches you to understand diverse ethical and political perspectives relating to land-based activities such as horticulture, environmental conservation, or animal care. You'll also reflect on and express their own views on one aspect of these activities.

What you'll be able to do

  • Understand different ethical and political views relating to horticulture, environmental conservation or animal care, recognising diverse perspectives.
  • Know their own view in relation to one aspect of horticulture, environmental conservation or animal care, articulating personal beliefs and values.
Exploring Careers in the Green Industries Real unit · OCN London
This unit introduces learners to the green industries, enabling them to identify various sectors and describe the range of job opportunities available within these environmentally focused fields.

What you'll be able to do

  • Identify and describe the various green industries that offer job opportunities.
  • Recognise and describe the range of different job opportunities available within the green industries.
Follow Instructions in the Work Place Real unit · OCN London
It teaches you to understand how instructions are communicated in the workplace, including verbal, written, and visual methods. You'll practise following instructions accurately and learn how to seek clarification when necessary.

What you'll be able to do

  • Know how instructions are given in the workplace
  • Follow instructions in the workplace
Food Safety and Storage Real unit · OCN London
You'll gain knowledge of basic food hygiene rules, safe storage methods for different food types, and criteria for discarding food to prevent contamination and foodborne illness.

What you'll be able to do

  • Describe basic hygiene rules related to food safety
  • Describe how to store different types of food safely
  • Identify when food should be discarded due to safety concerns
Garden Maintenance Skills Real unit · OCN London
This unit equips learners with basic garden maintenance skills, including identifying and safely using tools and equipment. You'll perform essential garden tasks and understand correct garden waste disposal methods.

What you'll be able to do

  • Know the relevant tools and equipment used for garden maintenance, understanding their purpose and safe operation
  • Maintain a garden, performing tasks such as weeding, planting, watering, and pruning under supervision
  • Know the correct methods of garden waste disposal, including composting, recycling, and responsible disposal of non-recyclable waste
Global Warming and Climate Change Real unit · OCN London
You'll understand the concepts of global warming and climate change, including their causes and environmental effects. The unit also covers strategies to reduce personal impact through sustainable practices.

What you'll be able to do

  • Understand what is meant by ‘global warming’ and ‘climate change’, differentiating between the two concepts.
  • Understand the causes of climate change, including human activities and natural factors.
  • Understand the effect of climate change on the environment, recognising the impact on ecosystems and biodiversity.
  • Understand how to reduce personal impact on climate change, implementing sustainable practices in daily life.
Handling Stock in a Retail Environment Real unit · OCN London
You'll gain knowledge of safe stock handling in a retail environment, including unpacking, moving, storing, and displaying stock. The unit also covers the use of relevant tools and equipment in these processes.

What you'll be able to do

  • Unpack stock in a retail environment.
  • Move stock in a retail environment.
  • Store stock safely in a retail environment.
  • Fill up stock on display in a retail environment.
Health And Safety: Construction Real unit · OCN London
It teaches you to identify common hazards and necessary precautions in construction settings. You'll understand the importance of personal protective equipment, safe working practices, and will review their own safety performance.

What you'll be able to do

  • Identify dangers when working in construction.
  • Identify precautions to take when working in construction.
  • Identify specific dangers in construction environments.
  • Identify specific precautions to take in construction environments.
  • Work safely in a construction environment.
  • Understand safe working practices in construction.
  • Review own safe performance in a construction environment.
Health and Fitness Real unit · OCN London
It teaches you to understand health and fitness principles and participate in structured activities to improve fitness. You'll interact appropriately, follow training programmes, and apply safe practices.

What you'll be able to do

  • Know about keeping fit.
  • Interact with others in a health and fitness setting.
  • Participate in structured activities to develop health.
  • Participate in structured activities to develop fitness.
  • Complete a simple training programme.
  • Work safely when participating in health and fitness activities.
  • Review own performance.
  • Review own personal skills.
Health and Safety Procedures in the Work Place Real unit · OCN London
This unit provides learners with knowledge of health and safety procedures relevant to the workplace. You'll identify key procedures and demonstrate adherence to health and safety regulations while performing tasks.

What you'll be able to do

  • Know the established health and safety procedures relevant to the workplace.
  • Carry out assigned tasks while adhering to health and safety regulations in the workplace.
Improving Own Fitness Real unit · OCN London
You'll explore different exercise and fitness activities, understanding their benefits. The unit includes participation in various exercises and reviewing personal performance to identify areas for improvement.

What you'll be able to do

  • Know about a range of different exercise and fitness activities.
  • Participate in a range of exercise and fitness activities.
  • Review own performance in exercise and fitness activities, identifying areas for improvement.
Indoor Team Games Real unit · OCN London
You'll develop the ability to participate safely and effectively in indoor team games. The unit covers the correct use of equipment, teamwork, communication, understanding game tactics, and reviewing personal performance.

What you'll be able to do

  • Safely and correctly use indoor games equipment
  • Interact effectively with others during indoor team games, demonstrating appropriate communication and teamwork skills
  • Carry out set tasks within indoor team games, following instructions and contributing to the team effort
  • Know the meaning of game tactics and how they can be used to improve performance
  • Use safe working practices when participating in indoor team games, minimising risks and ensuring the safety of themselves and others
  • Review own performance and personal skills in the context of indoor team games, identifying areas for improvement
Induction to Work Real unit · OCN London
You'll gain knowledge of how to locate a workplace using various transport options and resources. This unit also covers identifying key staff members, understanding workplace roles, personal responsibilities, and essential health and safety procedures.

What you'll be able to do

  • Locate a work place, including understanding directions and transport options.
  • Identify key members of staff in a work place and their roles.
  • Understand the reasons why s/he attends work, including responsibilities and benefits.
  • Understand his/her specific role and responsibilities within a work place.
  • Understand health and safety procedures which must be followed in a work place to ensure personal and others' safety.
Introduction to Career Preparation Real unit · OCN London
It teaches you to recognise their own qualities, skills, interests, and achievements relevant to career preparation. You'll also learn how to locate careers information and understand the role of careers advisors.

What you'll be able to do

  • Recognise own qualities, skills, interests and achievements relevant to career preparation.
  • Know where to locate careers information, such as online resources and careers advisors.
Introduction to Carpentry and Joinery Real unit · OCN London
You'll be introduced to carpentry and joinery tools, equipment, and materials. The unit covers safe working practices, appropriate communication in the workplace, selecting resources for projects, and reviewing personal performance.

What you'll be able to do

  • Know about the different tools, equipment and materials used in carpentry and joinery.
  • Interact with others in an appropriate and respectful way in a carpentry and joinery environment.
  • Work safely and correctly when undertaking basic carpentry and joinery tasks.
  • Select appropriate tools, equipment and materials for specific carpentry and joinery projects.
  • Review own performance when undertaking basic carpentry and joinery tasks.
Introduction to Customer Service Skills Real unit · OCN London
You'll understand the principles of good customer service, including its benefits to organisations and the consequences of poor service. The unit also covers the importance of first impressions and effective verbal and non-verbal communication.

What you'll be able to do

  • Understand the benefits to the organisation of providing good customer service.
  • Understand the possible consequences of providing poor customer service.
  • Understand the value of making positive first impressions on customers.
  • Understand how to use positive verbal and non-verbal communication when interacting with customers.
  • Understand that respect for the individual is at the heart of good customer service.
  • Understand his/her role in dealing with complaints from customers.
Introduction to Food, Drink and Cooking Real unit · OCN London
You'll be introduced to basic food, drink, and cooking concepts, including identifying kitchen utensils and equipment. The unit covers preparing balanced meals, hot and cold drinks, and simple snacks.

What you'll be able to do

  • Know different kitchen utensils.
  • Know different items of kitchen equipment.
  • Understand the importance of preparing balanced meals.
  • Understand the importance of preparing nutritious meals.
  • Prepare hot drinks.
  • Prepare cold drinks.
  • Recognise food that does not need to be cooked.
  • Prepare simple hot snacks.
  • Prepare simple cold snacks.
Introduction to Health and Social Care Real unit · OCN London
This unit introduces learners to the Health and Social Care sector, covering its structure, working patterns, and various job roles. You'll also develop and demonstrate a practical skill relevant to health and social care settings.

What you'll be able to do

  • Describe the structure and working patterns of the Health and Social Care sector, including different types of organisations and the roles within them.
  • Identify and describe different types of job opportunities available in the Health and Social Care sector, outlining the skills and qualifications required for each role.
  • Develop and demonstrate a skill relevant to Health and Social Care, such as communication, empathy, or teamwork, in a practical setting.
Introduction to Painting and Decorating Real unit · OCN London
This unit introduces learners to safe working practices in painting and decorating. You'll prepare and maintain work areas, use and maintain tools and equipment safely, and apply materials to prepared surfaces.

What you'll be able to do

  • Describe how to comply with safe working practices in a painting and decorating environment
  • Prepare and maintain a work area for painting and decorating activities
  • Use and maintain tools and equipment safely for painting and decorating activities
  • Prepare one surface for the application of materials
  • Apply materials to a prepared surface
Introduction to Sustainability Real unit · OCN London
This unit introduces learners to sustainability concepts and principles, emphasising the importance of natural resources. You'll identify key global sustainability challenges affecting life and the economy.

What you'll be able to do

  • Know and understand the basic concepts and principles of sustainability.
  • Know the importance of natural resources and their role in supporting life and the economy.
  • Understand the key challenges to sustainability that the world faces, such as climate change and resource depletion.
Introduction to the Care of Animals Real unit · OCN London
This unit introduces learners to the basic needs of animals, including nutrition, water, shelter, and exercise. You'll develop practical skills in animal care, such as feeding and grooming, and learn to recognise signs of ill health.

What you'll be able to do

  • Know the basic needs of an animal, including food, water, shelter and exercise.
  • Care for animals, including feeding, cleaning and grooming.
  • Know about the health of animals, including recognising signs of illness and injury.
  • Care for animals, following instructions and guidelines.
Introduction to the Hospitality Industry Real unit · OCN London
This unit introduces learners to the hospitality industry by identifying main outlets such as restaurants, hotels, and leisure facilities. You'll explore entry-level job roles and potential career opportunities within the sector.

What you'll be able to do

  • Identify the main types of outlets within the hospitality industry.
  • Describe the job opportunities available within the hospitality industry.
Investigate an Environmental Issue Real unit · OCN London
You'll investigate an environmental issue by identifying and analysing relevant information sources. The unit covers understanding causes, environmental impacts, and exploring current or potential solutions to address the issue.

What you'll be able to do

  • Understand different sources of information relating to a specific environmental issue.
  • Understand the primary and secondary causes that contribute to the environmental issue.
  • Know how the environmental issue impacts the natural environment, including specific examples.
  • Understand the various ways in which the environmental issue is currently being addressed, or could be addressed in the future.
Job Opportunities in Health and Social Care Real unit · OCN London
You'll gain knowledge of job opportunities within health and social care, including roles, responsibilities, and employment terms. The unit also covers required qualifications and skills, supporting learners to plan entry into the sector.

What you'll be able to do

  • Know about the range of job opportunities available within the health and social care sector.
  • Understand the main terms and conditions of employment typically found within the health and social care sector.
  • Know the qualifications, skills, and personal qualities needed for entry-level jobs in health and social care.
  • Plan the initial steps required to start work in the health and social care sector.
Looking after Customers in a Retail Environment Real unit · OCN London
This unit develops learners' ability to project a positive and professional image in retail settings through personal appearance and behaviour. You'll practise effective communication skills and learn how to handle customer enquiries appropriately.

What you'll be able to do

  • Project a positive and professional image of self and the company to customers.
  • Communicate effectively with customers in a retail environment.
  • Deal with customer enquiries in a helpful and efficient manner.
Looking and Acting the Part in the Work Place Real unit · OCN London
You'll understand the importance of appropriate workplace clothing, footwear, and personal hygiene. The unit also covers professional conduct, enabling learners to present themselves suitably and communicate effectively in a work environment.

What you'll be able to do

  • Choose appropriate clothing and footwear for the workplace.
  • Know the importance of maintaining good personal hygiene in the workplace.
  • Conduct themselves appropriately at work.
Making Career Choices Real unit · OCN London
It teaches you to identify job requirements, explore alternatives to paid employment, and select suitable employment, training, or education options based on their skills and interests.

What you'll be able to do

  • Identify the requirements for specific jobs.
  • Identify alternatives to paid employment.
  • Identify an employment, training or education option for him/her.
Making a Product Real unit · OCN London
You'll gain knowledge of safety rules, material selection, and equipment use when making a product. The unit includes safe operation of equipment, appropriate storage, and recognising unsafe conditions to ensure a safe working environment.

What you'll be able to do

  • Understand safety rules when making a product.
  • Select suitable materials to make a product.
  • Identify types of equipment used to make a product.
  • Use a piece of equipment to make a product safely.
  • Identify where to store materials and equipment.
  • Recognise when equipment is unsafe.
Personal Productivity Programs Real unit · OCN London
You'll develop skills in using personal productivity software, including word processing, spreadsheets, and presentations. The unit focuses on creating, formatting, and analysing documents to improve efficiency.

What you'll be able to do

  • Use word processor software effectively to improve personal productivity.
  • Use spreadsheet software effectively to improve personal productivity.
  • Use presentation software effectively to improve personal productivity.
Preparing for and Taking Part in an Interview Real unit · OCN London
You'll understand how to prepare for interviews by researching employers and formulating questions. The unit also develops practical skills for participating in interviews, including demonstrating suitable body language and clear communication.

What you'll be able to do

  • Prepare for an interview.
  • Take part in an interview.
Project in Sustainability Real unit · OCN London
It teaches you to plan, implement, and present a sustainability project within a chosen environment. You'll monitor progress, manage risks, and reflect on the project's effectiveness in promoting sustainable practices.

What you'll be able to do

  • Plan a project to promote sustainability in a chosen environment
  • Undertake a sustainability project
  • Present the results of a sustainability project
  • Reflect on the sustainability project
Reception and Filing Skills Real unit · OCN London
You'll learn to perform reception duties, including greeting visitors, directing them appropriately, and managing telephone calls. The unit also covers filing tasks and handling messages within an office environment.

What you'll be able to do

  • Perform reception duties effectively in an office environment.
  • Carry out filing tasks accurately and efficiently in an office environment.
  • Deal with messages promptly and appropriately in an office environment.
Recognising Employment Opportunities Real unit · OCN London
You'll explore different types of work and the concept of the labour market. The unit covers required skills and qualifications for various jobs and how labour market factors influence employment opportunities.

What you'll be able to do

  • Know about different types of work available.
  • Know about the concept of the labour market and its influence on employment.
Skills for Employability Real unit · OCN London
You'll understand the importance of health and safety procedures in the workplace and participate in work-simulated tasks. The unit also focuses on teamwork skills and the social abilities required for effective employment.

What you'll be able to do

  • Understand the need for Health and Safety procedures at work.
  • Participate in a task in a work-simulated environment.
  • Work as part of a team.
  • Know the social skills needed for work.
Sowing and Growing Plants Real unit · OCN London
You'll gain practical skills in sowing and growing plants using indoor and outdoor techniques. The unit includes maintaining and transplanting seedlings, as well as applying 'hardening off' and 'planting out' processes to support healthy plant growth.

What you'll be able to do

  • Use appropriate indoor sowing techniques.
  • Use appropriate outdoor sowing techniques.
  • Maintain and transplant seedling plants effectively.
  • Use the processes of “hardening off” and “planting out” correctly.
Supporting Sustainability in an Office Environment Real unit · OCN London
You'll develop knowledge and skills to support sustainability initiatives in an office environment. The unit covers common practices such as recycling and energy conservation, and you'll actively participate in sustainability efforts.

What you'll be able to do

  • Support sustainability practices in an office environment.
  • Actively support sustainability initiatives within an office environment.
Sustainability Issues in Industry Real unit · OCN London
This unit provides learners with an understanding of sustainability challenges in a chosen industry sector. You'll identify key issues, their impacts, and propose improvements to sustainability practices within that sector.

What you'll be able to do

  • Understand sustainability issues in a chosen sector or industry.
  • Understand how sustainability can be improved in a specific sector or industry.
Understanding A Work Experience Placement Real unit · OCN London
This unit provides learners with an understanding of a work experience placement, including the organisation’s structure and their role within it. You'll maintain appropriate workplace behaviour, understand safe working practices, and develop relevant work-related skills.

What you'll be able to do

  • Know about the organisation where the work experience placement is taking place.
  • Understand own role within the organisation during the work experience placement.
  • Maintain acceptable conventions for personal presentation and behaviour in the workplace.
  • Know the safe working practices in the work environment.
  • Carry out tasks using appropriate work related skills.
Understanding How and Why to Support Children in Family Learning Real unit · OCN London
This unit provides learners with an understanding of family learning and its role in raising children's achievement. You'll explore ways to support litreacy and numeracy development, recognise roles and responsibilities, and learn how to record learning activities.

What you'll be able to do

  • Understand the importance of family learning in raising achievement.
  • Help improve literacy skills in a family learning context.
  • Help improve numeracy skills in a family learning context.
  • Recognise the different roles and responsibilities within family learning.
  • Record learning activities and outcomes.
  • Understand that being learners themselves can make a difference to children’s attitudes to lifelong learning.
  • Understand the value of working with other groups to support family learning.
  • Review own learning and development.
Understanding the Skills Required for Floristry Real unit · OCN London
You'll gain foundational knowledge of floristry, including identifying tools, equipment, and plant materials. The unit covers preservation, conditioning, design principles, and construction techniques used in floristry.

What you'll be able to do

  • Identify the relevant tools and equipment required for floristry tasks.
  • Identify the relevant plant material required for floristry tasks.
  • Explain preservation and conditioning techniques used in floristry.
  • Describe basic design principles used in floristry.
  • Describe construction techniques used in floristry.
Undertaking an Enterprise Project Real unit · OCN London
You'll select a product and suitable venue for an enterprise project, considering the target market and venue features. The unit also covers identifying necessary equipment, recognising unsafe conditions, and participating effectively in the project.

What you'll be able to do

  • Select a product to sell to a particular target market.
  • Select a suitable venue to sell a product.
  • Understand the equipment and resources needed to sell products.
  • Recognise when equipment is unsafe.
  • Participate in an enterprise project.
Using Communication Skills in a Work Place Real unit · OCN London
You'll develop communication skills relevant to the workplace by using various methods effectively. The unit supports identifying personal strengths and weaknesses in communication, practising skill development, and reviewing progress.

What you'll be able to do

  • Use communication in a work place
  • Identify what communication skills he/she needs to develop for a work place
  • Develop communication skills in a work place
  • Review his/her learning
Using Email Real unit · OCN London
It teaches you to use email software to compose, send, and manage messages effectively. You'll develop skills in organising emails, adding attachments, and resolving common email-related problems.

What you'll be able to do

  • Use e-mail software tools to compose and send messages effectively.
  • Manage incoming email, including organising and prioritising messages.
  • Respond to common problems encountered when using e-mail, such as sending failures or attachment issues.
Using ICT Skills in a Work Place Real unit · OCN London
It teaches you to identify and develop ICT skills required in the workplace. You'll apply these skills to work tasks and review their learning and development effectively.

What you'll be able to do

  • Know the ICT skills required in a work place environment.
  • Identify the specific ICT skills that need to be developed for use in a work place.
  • Develop the identified ICT skills for effective use in a work place.
  • Review and evaluate own learning and development of ICT skills.
Using Number Skills in a Work Place Real unit · OCN London
You'll develop number skills applicable to the workplace, including arithmetic operations, measurement, and data interpretation. The unit also supports identifying and improving specific number skills and reviewing learning progress.

What you'll be able to do

  • Use number skills effectively in a workplace environment.
  • Identify specific number skills that he/she needs to develop further in a workplace.
  • Develop identified number skills within a workplace setting.
  • Review his/her learning and progress in developing number skills.
Using Reading Skills in a Work Place Real unit · OCN London
You'll develop reading skills applicable to the workplace, including understanding instructions, extracting key information, and following safety notices. The unit also supports identifying areas for improvement and practising strategies to enhance reading skills.

What you'll be able to do

  • Use reading skills in a work place.
  • Identify reading skills that need to be developed for a work place.
  • Develop reading skills in a work place.
  • Review own learning.
Using Writing Skills in a Work Place Real unit · OCN London
This unit develops learners' writing skills for workplace contexts, including producing appropriate written communication. You'll identify areas for improvement, practise writing skills, and review their progress to enhance workplace writing competence.

What you'll be able to do

  • Use writing skills effectively in a work place environment.
  • Identify writing skills that he/she needs to develop to meet the requirements of a work place.
  • Develop writing skills in a work place through practice and feedback.
  • Review his/her learning and identify areas for further development.
Using the Internet Real unit · OCN London
It teaches you to connect to the Internet, navigate webpages, and search for information effectively using browser software. You'll also learn to communicate online and understand essential safety and security practices for internet use.

What you'll be able to do

  • Establish a connection to the Internet using appropriate hardware and software
  • Utilise browser software to navigate between different webpages effectively
  • Use browser tools to search for information from the Internet and the world-wide web, using appropriate search terms and techniques
  • Use browser software to communicate information online, using appropriate methods such as email or online forms
  • Know and understand safety and security practices when working online, including password management and awareness of online threats
Using the Telephone and Photocopier Real unit · OCN London
It teaches you to competently answer and make telephone calls using appropriate etiquette and to operate a photocopier within an office environment. You'll develop skills in message taking, following scripts, and producing document copies.

What you'll be able to do

  • Answer telephone calls in an office environment.
  • Make telephone calls in an office environment.
  • Use a photocopier in an office environment.
Working as a Volunteer Real unit · OCN London
This unit prepares learners to work effectively as volunteers by understanding safety rules, using equipment safely, and communicating appropriately with others in a volunteering context.

What you'll be able to do

  • Know the safety rules and procedures that must be followed when working as a volunteer.
  • Know the different types of equipment commonly used when working as a volunteer in a specific role.
  • Use a piece of equipment safely and correctly when working as a volunteer, following established guidelines.
  • Communicate effectively with others, including colleagues and beneficiaries, when working as a volunteer.
Working in Catering Real unit · OCN London
You'll develop knowledge and skills to work safely and effectively in a catering environment. The unit covers safety regulations, equipment use and storage, and communication within a catering workplace.

What you'll be able to do

  • Know the safety rules and regulations that apply in a catering work place to prevent accidents and injuries.
  • Know the different types of equipment used in a catering work place, including their purpose and function.
  • Use a piece of equipment safely and correctly in a catering work place, following established procedures.
  • Store different types of equipment appropriately in a catering work place to maintain hygiene and prevent damage.
  • Communicate effectively with colleagues and customers in a catering work place, using appropriate language and tone.
Working in Horticulture Real unit · OCN London
This unit covers safety rules and regulations in horticultural workplaces, types of equipment used, and safe usage practices. You'll gain knowledge of potential hazards and appropriate storage methods for horticultural equipment.

What you'll be able to do

  • Know the relevant safety rules and regulations when working in a horticultural workplace.
  • Know the different types of equipment commonly used when working in a horticultural workplace.
  • Use a selected piece of horticultural equipment safely and effectively.
  • Know the correct procedures for storing different types of equipment in a horticultural workplace.
Working in Public Services Real unit · OCN London
You'll explore the public services sector, identifying different types of organisations and their purposes. The unit also covers roles within specific public service organisations and the importance of teamwork and relevant skills.

What you'll be able to do

  • Describe the different types of public services sector organisations
  • Identify the roles and responsibilities of people working in the public services sector
  • Explain the importance of teamwork in the public services sector
  • Describe the skills and qualities needed to work in a specific public service
Working in Retail Real unit · OCN London
This unit covers key safety rules and procedures in a retail workplace, including fire safety and accident reporting. You'll identify common retail equipment and demonstrate safe usage, alongside developing effective communication skills within a retail environment.

What you'll be able to do

  • Know and understand the key safety rules and procedures applicable in a retail work place.
  • Know the different types of equipment commonly used in a retail work place.
  • Safely operate a specified piece of equipment in a retail work place, following established procedures.
  • Communicate effectively with colleagues and customers in a retail work place environment.
Working in an Office Real unit · OCN London
You'll develop an understanding of office safety rules, common equipment, and effective communication. The unit includes safe use of office equipment and applying communication skills to interact with colleagues and clients appropriately.

What you'll be able to do

  • Know and understand the key safety rules and procedures that apply in an office environment.
  • Know the different types of equipment commonly used in an office setting.
  • Use a piece of office equipment safely and correctly.
  • Communicate effectively with colleagues and clients in an office environment.
Working with Others Real unit · OCN London
This unit provides learners with knowledge and skills to work effectively with others in group settings. You'll participate in group activities, communicate effectively, and review their role to improve teamwork.

What you'll be able to do

  • Work effectively with others in a group setting.
  • Participate actively in a given group activity.
  • Review his/her role and contribution in working with others.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Develop and maintain positive working relationships with forecourt customers

    Standard
  • Education Welfare Services Summary

    Standard
  • Evaluate and process applications for registration

    Standard
  • Lead strategic workforce planning

    Standard
  • Recruit Participants onto Family Learning

    Standard
  • Work in a Supporting Role within the Public Sector

    Standard
  • Work with families with complex needs and those who find services hard to reach

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Where this can lead

Junior Sustainability Coordinator

This work can lead to senior sustainability specialist roles, then on to strategist or programme manager positions.

See the whole journey
05The credits

The credits, and who awards them

Entry Level credits are regulated, and they are awarded by OCN London rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Applying for Jobs and CoursesApplying for a JobAssisting the PublicBasic Food PreparationBasic Performance SkillsBrickwork: Introduction to Building a Half Brick Wall Three Courses HighCareer Planning for the Public ServicesCarry out a Practical Activity in the Work Place

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Preparing for and Taking Part in an Interview”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Preparing for and Taking Part in an Interview” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Pitch it Evaluate

    “Undertaking an Enterprise Project” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Career Planning for the Public Services” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Health and Safety Procedures in the Work Place” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
OCNLR Entry Level Certificate in Entry to Employment (Entry 3)
  • Develop and maintain positive working relationships with forecourt customers
  • Education Welfare Services Summary
  • Evaluate and process applications for registration
  • Lead strategic workforce planning
  • Recruit Participants onto Family Learning
  • Work in a Supporting Role within the Public Sector
  • Work with families with complex needs and those who find services hard to reach
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Applying for Jobs and Courses, one of this qualification's own units.

Applying for Jobs and Courses Entry Level

Applied to your work in any of these jobs

Which job do you mean?

This unit covers the processes involved in applying for jobs and courses, including identifying application methods, accurately completing forms, and submitting required documentation. Learners will gain skills in selecting relevant qualifications and presenting experience to support applications effectively.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for OCNLR Entry Level Certificate in Entry to Employment (Entry 3)

70 units in this credential, in the order it lists them, awarded by OCN London.

  1. Applying for Jobs and Courses
  2. Applying for a Job
  3. Assisting the Public
  4. Basic Food Preparation
  5. Basic Performance Skills
  6. Brickwork: Introduction to Building a Half Brick Wall Three Courses High

and 64 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.