How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Highfield Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Highfield Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Highfield Qualifications.
Security Qualifications to help different jobs within the industry including Door Supervisor, CCTV Operator, Security Officer, and more
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Highfield Qualifications. It does the teaching and the mapping. Highfield Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Application of conflict management in the private security industry Real unit · Highfield Qualifications
What you'll be able to do
- Understand the principles of conflict management appropriate to the role
- Understand how to recognise risk in conflict situations
- Understand how to assess risk in conflict situations
- Understand how to reduce risk in conflict situations
- Understand the use of problem-solving techniques when resolving conflict
- Communicate to de-escalate conflict
Application of physical intervention skills in the private security industry Real unit · Highfield Qualifications
What you'll be able to do
- Understand physical interventions and the implications of their use
- Understand the risks associated with using physical intervention
- Understand how to reduce the risks associated with physical intervention
- Use physical skills to protect yourself
- Use physical skills to protect others
- Use non-pain compliant standing techniques
- Use non-pain compliant holding techniques
- Use non-pain compliant escorting techniques
Principles of working as a door supervisor in the private security industry Real unit · Highfield Qualifications
What you'll be able to do
- Understand crimes relevant to door supervision.
- Conduct effective search procedures.
- Understand drug-misuse legislation, issues and procedures relevant to the role of a door supervisor.
- Understand preservation of evidence relevant to the role of a door supervisor.
- Understand licensing law relevant to the role of a door supervisor.
- Understand queue management and venue capacity responsibilities relevant to a door supervisor.
- Use equipment relevant to a door supervisor.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Recommend solutions to meet client’s Physical Security requirements
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by Highfield Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Application of conflict management in the private security industryApplication of physical intervention skills in the private security industryPrinciples of working as a door supervisor in the private security industry
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Application of conflict management in the private security industry” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Lead it Apply
“Principles of working as a door supervisor in the private security industry” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Application of conflict management in the private security industry, one of this qualification's own units.
Applied to your own work
Learners will study the principles of conflict management relevant to the private security industry. The unit includes recognising, assessing, and reducing risks in conflict situations, using problem-solving techniques, and communicating effectively to de-escalate conflicts.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Highfield Level 2 Award for Door Supervisors in the Private Security Industry
3 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Application of conflict management in the private security industry
- Application of physical intervention skills in the private security industry
- Principles of working as a door supervisor in the private security industry
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.