How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer iCan Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and iCan Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from iCan Qualifications Limited.
This qualification covers the principles of warehousing and storage. It is intended for those working, or intending to work, in the warehousing and distribution sector. Learners will develop an understanding of receiving and storing goods, stock control, and order processing.
These are the units iCan Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with iCan Qualifications Limited. It does the teaching and the mapping. iCan Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
Customer service in warehousing and storage Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the importance of effective customer service
Introduction to warehousing and storage Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the warehousing and storage sector
- Understand the functions and benefits of warehousing
- Understand health and safety in the warehousing and storage sector
Understand how to check stock and update records in warehousing and storage Real unit · iCan Qualifications Limited
What you'll be able to do
- Know the purpose and importance of conducting regular stock checks.
- Understand how stock levels are checked accurately and how records are updated effectively.
- Understand the relevant health and safety requirements in the context of checking stock in a warehousing environment.
Understand how to process orders and prepare them for dispatch Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to process customer orders for dispatch
- Understand how to package goods for dispatch
- Understand health and safety requirements in the context of processing orders and dispatching goods
Understand how to receive and store goods Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the procedures for receiving goods into storage areas.
- Understand the correct methods for storing different types of goods.
- Understand the health and safety requirements that apply when receiving and storing goods.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Receive and store duty suspended and duty paid excise goods
- Standard
Receive and store medicinal products in a warehouse environment to comply with the requirements of Good Distribution Practice
- Standard
Undertake stock checks and record the results in logistics facilities
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by iCan Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Customer service in warehousing and storageIntroduction to warehousing and storageUnderstand how to check stock and update records in warehousing and storageUnderstand how to process orders and prepare them for dispatchUnderstand how to receive and store goods
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Practical Builder · your make-it-real tutor Illustration - Draft the real one Create
You do “Understand how to check stock and update records in warehousing and storage” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Receive and store duty suspended and duty paid excise goods
- Receive and store medicinal products in a warehouse environment to comply with the requirements of Good Distribution Practice
- Undertake stock checks and record the results in logistics facilities
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Customer service in warehousing and storage, one of this qualification's own units.
Applied to your own work
This unit highlights the importance of effective customer service in warehousing and storage environments. Learners will explore the impact of customer service on organisational success and learn methods to meet customer expectations effectively.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for iCQ Level 2 Certificate in the Principles of Warehousing and Storage
5 units in this credential, in the order it lists them, awarded by iCan Qualifications Limited.
- Customer service in warehousing and storage
- Introduction to warehousing and storage
- Understand how to check stock and update records in warehousing and storage
- Understand how to process orders and prepare them for dispatch
- Understand how to receive and store goods
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.