How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Highfield Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Highfield Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Highfield Qualifications.
This Level 2 qualification focuses on developing digital skills for the workplace. Learners will gain skills in areas such as online safety, communication, creating and editing content, and transacting online. It is suitable for individuals who want to improve their digital literacy in a work environment.
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Highfield Qualifications. It does the teaching and the mapping. Highfield Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Being safe and responsible online Real unit · Highfield Qualifications
What you'll be able to do
- Understand the methods available to system users to help companies enforce good access controls
- Understand how to set up anti-virus software and firewalls
- Understand common online threats
- Understand the relationship between digital footprints and e-safety
- Understand how to set up or configure access controls for a data document, for example, password protection or encryption
- Understand how encryption can be used to protect a backup of data stored in the cloud or locally
- Understand the principles and practice of netiquette
- Understand the difference between a cyber bully, cybercriminal, cyber predator and hacker
Communicating Real unit · Highfield Qualifications
What you'll be able to do
- Use appropriate modes of online communication for different purposes
- Understand the dangers of identity theft in an online environment
- Understand the implications of identity theft for company security
- Understand the associated company security threats related to online communication
Creating and editing Real unit · Highfield Qualifications
What you'll be able to do
- Understand how to use online sharing systems to work collaboratively with other workers
- Understand how to use online sharing systems to enhance productivity
- Understand how to edit a video file using appropriate software
- Understand how to enhance a video file using appropriate software
- Understand how to edit a sound file using appropriate software
- Understand how to enhance a sound file using appropriate software
- Understand how to create a graph from numeric data
- Understand how to display relevant data for a business need using graphs
- Design an online form suitable for capturing specific data requirements
Transacting Real unit · Highfield Qualifications
What you'll be able to do
- Understand different online transaction services
- Understand the security risks and steps that need to be taken to reduce these when purchasing goods and services online
- Understand how to use the internet and a bank's website or app to keep track of bank accounts, move money from one account to another and pay bills
- Understand how a company can use online accounting for business accounts and payments
Using devices and handling information Real unit · Highfield Qualifications
What you'll be able to do
- Understand the different operating systems on similar and different types of devices
- Understand how to search for accurate and relevant information
- Understand the aspects of file naming conventions
- Contribute positively to online technical forums
- Recommend resources to other users for a specific learning goal, considering the strengths and limitations of online learning resources
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Complete online digital forms and transactions securely
- Standard
Create and manage online digital accounts
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
Where this can lead
Associate Trust & Safety Engineer
This work can lead to a senior trust and safety engineer role, designing detection systems, or a staff trust and safety engineer role, setting technical direction across teams.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by Highfield Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Being safe and responsible onlineCommunicatingCreating and editingTransactingUsing devices and handling information
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Bring the real thing Apply
“Being safe and responsible online” is taught against the work in front of you rather than a worked example. You bring what you are doing this week and it becomes the practice.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Being safe and responsible online, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will understand methods to enforce access controls, including anti-virus software and firewalls, and recognise common online threats. The unit also explores the relationship between digital footprints and e-safety, and configuring access controls.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Highfield Level 2 Award in Digital Skills for the Workplace (RQF)
5 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Being safe and responsible online
- Communicating
- Creating and editing
- Transacting
- Using devices and handling information
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.