ETC Awards Limited · RQF Level 1
ETCAL Level 1 Certificate in Supply Chain and Logistics
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 1
- Total credits18
- Guided learning170 hours
- Units in this qualification19
Awarded by ETC Awards Limited · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
This Level 1 Certificate introduces learners to the supply chain and logistics sector. It covers understanding the industry, problem-solving, customer requirements, and route planning. The qualification also introduces the fundamentals of continuous improvement within warehousing and distribution.
These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Fundamentals of Packaging and Wrapping in Supply Chin LogisticsReal unit · ETC Awards Limited
What you'll be able to do
- Understand how to prepare goods and components correctly for packing in a supply chain environment
- Pack goods and components effectively, using appropriate materials and techniques
- Identify any problems that may arise at any stage of the goods and components packing process and take appropriate action
Fundementals of Continuous ImprovementReal unit · ETC Awards Limited
What you'll be able to do
- Understand and identify where waste may be present
- Understand waste minimisation techniques in a working environment
- Understand how 5S can contribute towards workplace improvements
- Understand visual management and its impact in the workplace
- Understand standardised processes and how they are communicated
Health & SafetyReal unit · ETC Awards Limited
What you'll be able to do
- Understand the responsibilities of employers for health and safety at work.
- Understand the responsibilities of employees for health and safety at work.
- Understand the causes of accidents at work, including common hazards and risks.
- Identify personal protective equipment (PPE) required to complete a task in the workplace safely.
- Select personal protective equipment (PPE) required to complete a task in the workplace safely.
- Know the importance of working safely at height in the workplace, including the risks and control measures.
- Know the principles of risk assessment and their importance to health and safety at work.
- Understand causes of fire in the workplace.
- Understand when fire extinguishers should be used in the workplace.
- Know the potential risks to health of substances in the working environment, including COSHH regulations.
Introduction to Distribution, Collection and Storage CentresReal unit · ETC Awards Limited
What you'll be able to do
- Know the function of distribution, collection and storage centres within the supply chain
- Understand the requirements that necessitate the use of distribution, collection and storage centres
- Know the key features and operational characteristics of distribution, collection and storage centres
- Know the different types of freight that are likely to require distribution, collection and storage facilities
- Know the main information technology (IT) systems used in distribution, collection and storage operations
Introduction to Express DeliveryReal unit · ETC Awards Limited
What you'll be able to do
- Understand the range of express delivery services that are offered by logistics providers
- Understand the relevant laws and regulations that apply to traffic and transportation activities
- Understand the potential safety impacts associated with the goods and components being carried and delivered
- Understand safeguarding policies and procedures whenever deliveries involve young persons or vulnerable adults
- Understand the importance of health, safety and security for self, colleagues and customers during deliveries
- Plan delivery routes and track progress against a pre-defined schedule
- Deliver goods safely to customer premises, including loading and unloading goods in a way that ensures their safety and condition, and that correctly relates to the delivery schedule
Introduction to Express Sortation HubReal unit · ETC Awards Limited
What you'll be able to do
- Understand the range of ‘Express Sortation Hub’ services offered to customers
- Understand the laws and regulations applying to the handling and storage of goods and components within an express sortation hub
- Understand the safety impacts associated with the goods and components being handled and stored in an express sortation hub
- Understand the importance of data protection regulation and confidentiality when handling customer information
- Understand the use of automated systems in an express sortation hub environment
- Sort items from various locations within an express sortation hub
Introduction to Route Planning for the Collection and Delivery of Goods/ComponentsReal unit · ETC Awards Limited
What you'll be able to do
- Plan the route for the collection and delivery of goods and components, taking into account relevant factors
- Plan the route for the collection and delivery of goods and components using appropriate methods and resources
Introduction to Supply Chain and LogisticsReal unit · ETC Awards Limited
What you'll be able to do
- Understand how to receive and store goods or components according to organisational procedures
- Understand how to process orders and dispatch goods efficiently and accurately
- Understand the importance and function of ‘housekeeping’ in warehouses to maintain a safe and efficient working environment
Managing Own FinancesReal unit · ETC Awards Limited
What you'll be able to do
- Plan personal finances
- Know what is involved and how to save money
- Understand what is involved in borrowing money
Participation Personal Behaviours and StandardsReal unit · ETC Awards Limited
What you'll be able to do
- Understand the behaviours required for participation.
- Understand the attitudes required for participation.
- Understand the attributes required for participation.
- Understand the emotional impact of self and others.
- Understand the behavioural impact of self and others.
- Recognise areas for personal development.
- Contribute towards team working.
- Contribute towards creating a positive working environment.
- Contribute towards delivering common goals.
Picking Correct Goods/Components Ready for DispatchReal unit · ETC Awards Limited
What you'll be able to do
- Understand how to prepare for picking goods and components in a logistics environment
- Understand how to follow instructions accurately to pick the correct goods and components
- Understand how to prepare the picked goods and components for assembling orders efficiently
- Understand the procedures for dispatching the goods and components correctly
- Identify problems that may arise during any stage of the goods and components picking process
Principles in the use of Equipment to Move Goods/Components in Supply Chain LogisticsReal unit · ETC Awards Limited
What you'll be able to do
- Confirm with the relevant people the goods or components to be moved.
- Confirm with the relevant people that the goods or components are suitable for moving.
- Check that the area of work is safe and secure for the movement and transfer of the goods or components.
- Move the goods correctly and safely.
- Operate and monitor the equipment to maintain safe operation throughout the movement and transfer of the goods or components.
- Store and maintain the equipment and complete basic operational maintenance procedures.
- Identify problems that can occur with the operation of the equipment.
Problem SolvingReal unit · ETC Awards Limited
What you'll be able to do
- Understand how to identify problems
- Understand the impact problems can cause
- Understand why these problems may have occurred
- Understand the benefits of solving problems in a structured way
- Demonstrate the skills required to work with others to solve problems
- Review proposed solutions to problems in a structured way
Recycling and Waste ManagementReal unit · ETC Awards Limited
What you'll be able to do
- Understand how waste impacts on the environment and the importance of responsible waste management
- Understand the legal requirements related to waste management and recycling processes
- Report and address potential safety issues in the workplace related to recycling and waste management activities
- Identify, sort and prepare recyclable materials according to established procedures
- Understand how to minimise the environmental impact of recycling operations through efficient practices
Team WorkingReal unit · ETC Awards Limited
What you'll be able to do
- Understand the benefits of working in a team to complete a task successfully.
- Understand the challenges of working in a team to complete a task successfully.
- Understand the need for a team to work to an agreed code of conduct before a task.
- Understand the need for a team to work to agreed rules before a task.
- Understand the need for a team to work to an agreed code of conduct during a task.
- Understand the need for a team to work to agreed rules during a task.
- Recognise different strengths that different people would bring to the team.
- Recognise different skills that different people would bring to the team.
- Recognise different experiences that different people would bring to the team.
- Allocate roles within the team in relation to a given task.
- Allocate responsibilities within the team in relation to a given task.
- Work positively as a member of the team.
- Reflect on the performance of a team.
Transferable Skills and QualitiesReal unit · ETC Awards Limited
What you'll be able to do
- Understand how to recognise their own qualities and skills that can be transferred into a working environment
- Assess opportunities that can help develop transferable qualities and skills needed for a working environment
- Demonstrate how own transferable qualities and skills can be used when applying for jobs
Understanding the Customer RequirementsReal unit · ETC Awards Limited
What you'll be able to do
- Deliver effective customer service in a warehousing and distribution environment
- Understand the link between customer satisfaction and efficient stock level management
Understanding the IndustryReal unit · ETC Awards Limited
What you'll be able to do
- Understand the key characteristics of the identified industry or sector.
- Understand the scope and scale of the identified industry or sector.
- Understand the different types of career opportunities available in the sector.
- Know about different types of organisation offering career opportunities within the sector.
- Understand how career choices can impact upon an individual’s lifestyle, including financial and social aspects.
- Work in a sustainable manner within the chosen sector, minimising environmental impact.
- Seek guidance when working as part of a team.
- Respond to guidance when working as part of a team.
- Make informed career choices based on available information and self-assessment.
Working, Moving and Handling Goods/ComponentsReal unit · ETC Awards Limited
What you'll be able to do
- Understand the regulations and guidance that apply to the safe moving and handling of resources in logistics operations
- Understand how unsafe manual handling techniques can cause injury to self and others in the workplace
- Identify different types of mechanical moving and handling equipment and their correct uses in logistics
- Move and/or handle goods and components safely and efficiently in logistics operations
- Work effectively as part of a team when carrying out the safe moving and handling of resources
- Work responsibly with others, adhering to safety procedures and guidelines
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Identify distribution channels
- Pick timber and related products
- Support the identification of distribution channels
Where this can lead
Health and Safety Coordinator
Your journey in health and safety at Zavmo starts here, but it certainly doesn't end here. We're committed to providing the opportunities and support for you to build a long, impactful career, whether that's leading teams, becoming a deep technical expert, or shaping our overall safety strategy. The future is yours to build.
See the whole journey →Showing 6 roles, drawn from 25 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
This unit covers the preparation and packing of goods and components within a supply chain environment. Learners will learn appropriate packing materials and techniques and how to identify and resolve problems during the packing process.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ETCAL Level 1 Certificate in Supply Chain and Logistics
19 units in this credential, in the order it lists them, awarded by ETC Awards Limited.
- Fundamentals of Packaging and Wrapping in Supply Chin Logistics
- Fundementals of Continuous Improvement
- Health & Safety
- Introduction to Distribution, Collection and Storage Centres
- Introduction to Express Delivery
- Introduction to Express Sortation Hub
and 13 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.