How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer ETC Awards Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and ETC Awards Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from ETC Awards Limited.
This Level 1 Certificate introduces learners to the supply chain and logistics sector. It covers understanding the industry, problem-solving, customer requirements, and route planning. The qualification also introduces the fundamentals of continuous improvement within warehousing and distribution.
These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with ETC Awards Limited. It does the teaching and the mapping. ETC Awards Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Fundamentals of Packaging and Wrapping in Supply Chin Logistics Real unit · ETC Awards Limited
What you'll be able to do
- Understand how to prepare goods and components correctly for packing in a supply chain environment
- Pack goods and components effectively, using appropriate materials and techniques
- Identify any problems that may arise at any stage of the goods and components packing process and take appropriate action
Fundementals of Continuous Improvement Real unit · ETC Awards Limited
What you'll be able to do
- Understand and identify where waste may be present
- Understand waste minimisation techniques in a working environment
- Understand how 5S can contribute towards workplace improvements
- Understand visual management and its impact in the workplace
- Understand standardised processes and how they are communicated
Health & Safety Real unit · ETC Awards Limited
What you'll be able to do
- Understand the responsibilities of employers for health and safety at work.
- Understand the responsibilities of employees for health and safety at work.
- Understand the causes of accidents at work, including common hazards and risks.
- Identify personal protective equipment (PPE) required to complete a task in the workplace safely.
- Select personal protective equipment (PPE) required to complete a task in the workplace safely.
- Know the importance of working safely at height in the workplace, including the risks and control measures.
- Know the principles of risk assessment and their importance to health and safety at work.
- Understand causes of fire in the workplace.
- Understand when fire extinguishers should be used in the workplace.
- Know the potential risks to health of substances in the working environment, including COSHH regulations.
Introduction to Distribution, Collection and Storage Centres Real unit · ETC Awards Limited
What you'll be able to do
- Know the function of distribution, collection and storage centres within the supply chain
- Understand the requirements that necessitate the use of distribution, collection and storage centres
- Know the key features and operational characteristics of distribution, collection and storage centres
- Know the different types of freight that are likely to require distribution, collection and storage facilities
- Know the main information technology (IT) systems used in distribution, collection and storage operations
Introduction to Express Delivery Real unit · ETC Awards Limited
What you'll be able to do
- Understand the range of express delivery services that are offered by logistics providers
- Understand the relevant laws and regulations that apply to traffic and transportation activities
- Understand the potential safety impacts associated with the goods and components being carried and delivered
- Understand safeguarding policies and procedures whenever deliveries involve young persons or vulnerable adults
- Understand the importance of health, safety and security for self, colleagues and customers during deliveries
- Plan delivery routes and track progress against a pre-defined schedule
- Deliver goods safely to customer premises, including loading and unloading goods in a way that ensures their safety and condition, and that correctly relates to the delivery schedule
Introduction to Express Sortation Hub Real unit · ETC Awards Limited
What you'll be able to do
- Understand the range of ‘Express Sortation Hub’ services offered to customers
- Understand the laws and regulations applying to the handling and storage of goods and components within an express sortation hub
- Understand the safety impacts associated with the goods and components being handled and stored in an express sortation hub
- Understand the importance of data protection regulation and confidentiality when handling customer information
- Understand the use of automated systems in an express sortation hub environment
- Sort items from various locations within an express sortation hub
Introduction to Route Planning for the Collection and Delivery of Goods/Components Real unit · ETC Awards Limited
What you'll be able to do
- Plan the route for the collection and delivery of goods and components, taking into account relevant factors
- Plan the route for the collection and delivery of goods and components using appropriate methods and resources
Introduction to Supply Chain and Logistics Real unit · ETC Awards Limited
What you'll be able to do
- Understand how to receive and store goods or components according to organisational procedures
- Understand how to process orders and dispatch goods efficiently and accurately
- Understand the importance and function of ‘housekeeping’ in warehouses to maintain a safe and efficient working environment
Managing Own Finances Real unit · ETC Awards Limited
What you'll be able to do
- Plan personal finances
- Know what is involved and how to save money
- Understand what is involved in borrowing money
Participation Personal Behaviours and Standards Real unit · ETC Awards Limited
What you'll be able to do
- Understand the behaviours required for participation.
- Understand the attitudes required for participation.
- Understand the attributes required for participation.
- Understand the emotional impact of self and others.
- Understand the behavioural impact of self and others.
- Recognise areas for personal development.
- Contribute towards team working.
- Contribute towards creating a positive working environment.
- Contribute towards delivering common goals.
Picking Correct Goods/Components Ready for Dispatch Real unit · ETC Awards Limited
What you'll be able to do
- Understand how to prepare for picking goods and components in a logistics environment
- Understand how to follow instructions accurately to pick the correct goods and components
- Understand how to prepare the picked goods and components for assembling orders efficiently
- Understand the procedures for dispatching the goods and components correctly
- Identify problems that may arise during any stage of the goods and components picking process
Principles in the use of Equipment to Move Goods/Components in Supply Chain Logistics Real unit · ETC Awards Limited
What you'll be able to do
- Confirm with the relevant people the goods or components to be moved.
- Confirm with the relevant people that the goods or components are suitable for moving.
- Check that the area of work is safe and secure for the movement and transfer of the goods or components.
- Move the goods correctly and safely.
- Operate and monitor the equipment to maintain safe operation throughout the movement and transfer of the goods or components.
- Store and maintain the equipment and complete basic operational maintenance procedures.
- Identify problems that can occur with the operation of the equipment.
Problem Solving Real unit · ETC Awards Limited
What you'll be able to do
- Understand how to identify problems
- Understand the impact problems can cause
- Understand why these problems may have occurred
- Understand the benefits of solving problems in a structured way
- Demonstrate the skills required to work with others to solve problems
- Review proposed solutions to problems in a structured way
Recycling and Waste Management Real unit · ETC Awards Limited
What you'll be able to do
- Understand how waste impacts on the environment and the importance of responsible waste management
- Understand the legal requirements related to waste management and recycling processes
- Report and address potential safety issues in the workplace related to recycling and waste management activities
- Identify, sort and prepare recyclable materials according to established procedures
- Understand how to minimise the environmental impact of recycling operations through efficient practices
Team Working Real unit · ETC Awards Limited
What you'll be able to do
- Understand the benefits of working in a team to complete a task successfully.
- Understand the challenges of working in a team to complete a task successfully.
- Understand the need for a team to work to an agreed code of conduct before a task.
- Understand the need for a team to work to agreed rules before a task.
- Understand the need for a team to work to an agreed code of conduct during a task.
- Understand the need for a team to work to agreed rules during a task.
- Recognise different strengths that different people would bring to the team.
- Recognise different skills that different people would bring to the team.
- Recognise different experiences that different people would bring to the team.
- Allocate roles within the team in relation to a given task.
- Allocate responsibilities within the team in relation to a given task.
- Work positively as a member of the team.
- Reflect on the performance of a team.
Transferable Skills and Qualities Real unit · ETC Awards Limited
What you'll be able to do
- Understand how to recognise their own qualities and skills that can be transferred into a working environment
- Assess opportunities that can help develop transferable qualities and skills needed for a working environment
- Demonstrate how own transferable qualities and skills can be used when applying for jobs
Understanding the Customer Requirements Real unit · ETC Awards Limited
What you'll be able to do
- Deliver effective customer service in a warehousing and distribution environment
- Understand the link between customer satisfaction and efficient stock level management
Understanding the Industry Real unit · ETC Awards Limited
What you'll be able to do
- Understand the key characteristics of the identified industry or sector.
- Understand the scope and scale of the identified industry or sector.
- Understand the different types of career opportunities available in the sector.
- Know about different types of organisation offering career opportunities within the sector.
- Understand how career choices can impact upon an individual’s lifestyle, including financial and social aspects.
- Work in a sustainable manner within the chosen sector, minimising environmental impact.
- Seek guidance when working as part of a team.
- Respond to guidance when working as part of a team.
- Make informed career choices based on available information and self-assessment.
Working, Moving and Handling Goods/Components Real unit · ETC Awards Limited
What you'll be able to do
- Understand the regulations and guidance that apply to the safe moving and handling of resources in logistics operations
- Understand how unsafe manual handling techniques can cause injury to self and others in the workplace
- Identify different types of mechanical moving and handling equipment and their correct uses in logistics
- Move and/or handle goods and components safely and efficiently in logistics operations
- Work effectively as part of a team when carrying out the safe moving and handling of resources
- Work responsibly with others, adhering to safety procedures and guidelines
Free, by email
Is this the right qualification for you?
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Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Identify distribution channels
- Standard
Pick timber and related products
- Standard
Support the identification of distribution channels
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 2 records
- 3 records
- 1 record
- 1 record
- 1 record
Showing 6 roles, drawn from 23 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Health and Safety Coordinator
This work can lead to managing health and safety across a site or region, or directing safety strategy across a business. It can also lead to specialist consultancy in areas such as process safety or safety culture.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 1 credits are regulated, and they are awarded by ETC Awards Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Fundamentals of Packaging and Wrapping in Supply Chin LogisticsFundementals of Continuous ImprovementHealth & SafetyIntroduction to Distribution, Collection and Storage CentresIntroduction to Express DeliveryIntroduction to Express Sortation HubIntroduction to Route Planning for the Collection and Delivery of Goods/ComponentsIntroduction to Supply Chain and Logistics
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Fundementals of Continuous Improvement” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Managing Own Finances” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Problem Solving” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Recycling and Waste Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Identify distribution channels
- Pick timber and related products
- Support the identification of distribution channels
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Fundamentals of Packaging and Wrapping in Supply Chin Logistics, one of this qualification's own units.
Applied to your work in any of these jobs
This unit covers the preparation and packing of goods and components within a supply chain environment. Learners will learn appropriate packing materials and techniques and how to identify and resolve problems during the packing process.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for ETCAL Level 1 Certificate in Supply Chain and Logistics
19 units in this credential, in the order it lists them, awarded by ETC Awards Limited.
- Fundamentals of Packaging and Wrapping in Supply Chin Logistics
- Fundementals of Continuous Improvement
- Health & Safety
- Introduction to Distribution, Collection and Storage Centres
- Introduction to Express Delivery
- Introduction to Express Sortation Hub
and 13 more in the full unit list below.
Free tools
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Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.