How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Focus Awards Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Focus Awards Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Focus Awards Limited.

More on studying for a qualification

01What it is

The Focus Awards Level 2 Diploma in Care (RQF) is aimed at learners who work or wish to work within the care sector. It covers effective communication, personal development, values and behaviours, health and wellbeing, responsibilities of self and others, and safeguarding.

These are the units Focus Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Focus Awards Limited. It does the teaching and the mapping. Focus Awards Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

No card · Nothing to commit to

02The units

What each unit actually teaches you to do

Communication in care settings Real unit · Focus Awards Limited
Covers the skills and knowledge required for effective communication within care environments.

What you'll be able to do

  • Demonstrate effective communication skills in care settings.
  • Understand the impact of communication on individuals.
Duty of care Real unit · Focus Awards Limited
Explores the concept of duty of care and its implications for care workers.

What you'll be able to do

  • Demonstrate understanding of duty of care.
Equality and inclusion in care settings Real unit · Focus Awards Limited
Explains the principles of equality and inclusion in practice within care settings.

What you'll be able to do

  • Promote equality and inclusion in all care activities.
Handle information in care settings Real unit · Focus Awards Limited
Focuses on handling and reporting information in care practices according to legal and ethical guidelines.

What you'll be able to do

  • Demonstrate accurate record-keeping and reporting procedures.
Health, safety and wellbeing in care settings Real unit · Focus Awards Limited
Addresses health and safety protocols and promotes wellbeing in care environments.

What you'll be able to do

  • Understand and implement health and safety measures in care settings.
Implement person-centred approaches in care settings Real unit · Focus Awards Limited
Emphasises the importance of individual needs and preferences in care provision.

What you'll be able to do

  • Implement person-centred care practices effectively.
Personal development in care settings Real unit · Focus Awards Limited
Promotes personal growth and continuous professional development in the care sector.

What you'll be able to do

  • Show evidence of personal development in the caring profession.
Responsibilities of a care worker Real unit · Focus Awards Limited
Outlines the varying responsibilities of care workers in different contexts.

What you'll be able to do

  • Identify key responsibilities in care delivery.
Safeguarding and protection in care settings Real unit · Focus Awards Limited
Focuses on the principles and practices of safeguarding vulnerable individuals.

What you'll be able to do

  • Understand safeguarding policies and procedures.
03The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by Focus Awards Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Communication in care settingsDuty of careEquality and inclusion in care settingsHandle information in care settingsHealth, safety and wellbeing in care settingsImplement person-centred approaches in care settingsPersonal development in care settingsResponsibilities of a care worker

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach You have to open the conversation in “Safeguarding and protection in care settings”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Rehearse the conversation Apply

    “Safeguarding and protection in care settings” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.

  • Bring your own plan Create

    For “Implement person-centred approaches in care settings” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Map a live decision Analyse

    “Equality and inclusion in care settings” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Communication in care settings, one of this qualification's own units.

Communication in care settings Level 2

Applied to your own work

Covers the skills and knowledge required for effective communication within care environments.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Focus Awards Level 2 Certificate in Principles of Care

9 units in this credential, in the order it lists them, awarded by Focus Awards Limited.

  1. Communication in care settings
  2. Duty of care
  3. Equality and inclusion in care settings
  4. Handle information in care settings
  5. Health, safety and wellbeing in care settings
  6. Implement person-centred approaches in care settings

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Free tools

Want a read on where you stand?

Three free tools, no account needed. Each one ends with a role, a level and a way in.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.