OCNLR Level 2 Award in Skills for Professions in Business, Administration and Finance

What you'll be able to do

• Know the different methods used to apply for jobs
• Know the information required when applying for jobs
• Prepare a job application, ensuring all required information is included
• Present a job application in a professional manner

What you'll be able to do

• Understand the difference between business values, such as profit maximisation and efficiency, and ethical values, such as fairness, honesty, and social responsibility.
• Understand current ethical issues in business, such as environmental sustainability, data privacy, and labour practices.
• Design an ethical policy for a chosen business, considering the company's mission, values, and stakeholders.

What you'll be able to do

• Investigate a range of career options within a chosen field
• Assess the suitability of different career options based on personal skills and interests
• Plan specific steps to achieve a career-related goal
• Know about different routes for career progression within a chosen field

What you'll be able to do

• Prepare collaborative technologies for use in accordance with organisational procedures.
• Set up collaborative technologies to meet the needs of the task.
• Use collaborative technology safely, adhering to security protocols.
• Initiate tasks using collaborative technologies, clearly defining objectives and expected outcomes.
• Contribute effectively to tasks using collaborative technologies, sharing information and ideas constructively.
• Value contributions from others in tasks using collaborative technologies, demonstrating respect and consideration for diverse perspectives.

What you'll be able to do

• Compose and write a formal letter, adhering to accepted conventions and protocols.
• Communicate effectively on the telephone, using appropriate language and tone.
• Actively participate in a meeting, contributing constructively to discussions.

What you'll be able to do

• Use appropriate structures and styles when creating websites
• Use website software tools effectively to prepare content for websites
• Publish websites using appropriate methods and technologies

What you'll be able to do

• Understand the importance of data protection in a working environment.
• Understand the importance of confidentiality in a working environment.
• Ensure the confidentiality of an individual’s information in the workplace.
• Know methods of transmitting sensitive information securely.
• Know methods of receiving sensitive information securely.
• Understand that information varies in its level of importance.
• Understand the importance of secure storage systems for data.
• Understand the importance of secure methods of recording data.

What you'll be able to do

• Create non-relational database tables
• Modify existing non-relational database tables
• Enter structured information into a database
• Edit structured information within a database
• Organise structured information within a database
• Use database software tools to run queries
• Use database software tools to produce reports

What you'll be able to do

• Understand the nature of competition in the marketplace, including identifying key competitors and their strategies.
• Understand the importance of the SWOT (Strengths, Weaknesses, Opportunities, Threats) process in developing a marketing plan for a product or service.
• Understand the PEST (Political, Economic, Social, Technological) analysis process in relation to a particular product or service and its market.

What you'll be able to do

• Design a digital publication that incorporates audio and video content, such as an electronic document, web page, blog, social media page, and online survey
• Input audio and video material elements within a rich media publication design
• Format and produce a rich media digital publication

What you'll be able to do

• Design a digital publication that effectively incorporates text and images to achieve a specific purpose.
• Input text accurately and efficiently into a digital publication.
• Combine text with other digital media, such as images, within a publication design, ensuring visual coherence.
• Edit text and images within a digital publication to improve clarity, accuracy, and impact.
• Format a digital publication to enhance readability and visual appeal, using appropriate styles and layouts.
• Produce a digital publication to a professional standard, ready for distribution or publication.

What you'll be able to do

• Enter financial transactions accurately into the appropriate separate accounts, using double-entry bookkeeping principles.
• Balance accounts correctly, ensuring that debits and credits are equal.
• Produce a trial balance from the final balances of accounts, demonstrating an understanding of its purpose.
• Understand the limitations of a Trial Balance as a means of identifying all accounting errors.

What you'll be able to do

• Know about behaviours that contribute to effectiveness at work
• Demonstrate effective working practices in a given task or activity
• Evaluate own performance and identify areas for improvement
• Identify ways to improve own practice based on evaluation

What you'll be able to do

• Know the various ways in which human activities can affect the environment, both positively and negatively.
• Understand the specific actions that individuals and organisations can take to benefit the environment and promote sustainability.
• Know different ways to reduce their personal and professional carbon footprint and contribute to a more sustainable future.

What you'll be able to do

• Identify an ethical or political issue relating to horticulture
• Identify an ethical or political issue relating to environmental conservation
• Identify an ethical or political issue relating to animal care
• Research the identified issue
• Present key arguments or aspects of the differing views researched
• Explain own views in relation to the issue

What you'll be able to do

• Know about the different green industries that offer career opportunities, including their scope and activities.
• Understand the range of employment opportunities available in green industries, including job roles, skills requirements and career pathways.

What you'll be able to do

• Understand key costs and expenditure for businesses, including fixed costs, variable costs, and overheads.
• Understand the importance of key financial records needed to manage finance effectively in a business context, such as invoices, receipts, and bank statements.
• Understand why managing cash flow is important to businesses, including the consequences of poor cash flow management.
• Produce and use financial documents, such as budgets and cash flow forecasts, to support business decision-making.

What you'll be able to do

• Understand the meaning of the terms ‘global warming’ and ‘climate change’.
• Understand the various causes of global warming and climate change, including human and natural factors.
• Understand the impact of global warming and climate change on the environment, including specific examples.
• Know about local, national and international actions being taken to address climate change.
• Understand how to reduce personal impact on climate change through changes in behaviour and consumption.

What you'll be able to do

• Understand roles and responsibilities for health, safety and welfare in the workplace.
• Understand how risk assessments contribute to health and safety in the workplace.
• Understand how to identify and control the risks from common workplace hazards.
• Know the procedures for responding to accidents and incidents in the workplace.

What you'll be able to do

• Select and use a variety of sources of information to meet specific needs
• Search for, select and use internet-based information and evaluate its fitness for purpose
• Select and use IT tools to communicate safely, responsibly and effectively with others

What you'll be able to do

• Select appropriate software applications to meet specific needs
• Use appropriate software applications to solve problems effectively
• Enter different types of information accurately and efficiently
• Format information appropriately to suit its meaning and purpose
• Present information in a way that is fit for purpose
• Present information in a way that is suitable for the intended audience
• Evaluate the selection of IT tools and facilities used to present information
• Evaluate the use of IT tools and facilities used to present information

What you'll be able to do

• Plan the use of digital software to improve productivity
• Use digital systems efficiently to complete planned tasks
• Use digital software efficiently to complete planned tasks
• Review the selection and use of digital tools to make improvements in productivity

What you'll be able to do

• Understand different learning styles and methods.
• Relate different learning styles and methods to own learning preferences.
• Use own strengths, aptitudes and skills to identify realistic learning targets.
• Make informed decisions about how to achieve learning targets effectively.
• Review own performance against learning targets and identify areas for improvement.

What you'll be able to do

• Present oneself effectively for an interview situation
• Demonstrate appropriate behaviour and communication skills during an interview
• Actively take part in an interview, responding to questions and providing relevant information
• Review own performance in an interview to identify strengths and weaknesses
• Improve own performance in future interviews

What you'll be able to do

• Understand the importance of effective business planning
• Understand how strategies are developed from objectives
• Understand the importance of evaluation to effective business planning

What you'll be able to do

• Understand the key elements of a crime
• Understand the main fatal and nonfatal offences against the person
• Understand the main property offences

What you'll be able to do

• Understand the fundamental nature and scope of economics as a social science
• Understand how to interpret and utilise production possibility curves to analyse economic choices
• Understand the different factors of production, including land, labour, capital, and enterprise
• Understand the key aspects of different economic systems, such as market economies, command economies, and mixed economies
• Understand the Law of Diminishing Returns and its implications for production and resource allocation

What you'll be able to do

• Understand the role of marketing within a business and its contribution to organisational success

What you'll be able to do

• Understand the basic concepts of sustainability, including its definition, principles, and goals.
• Understand the importance of natural resources for human well-being and economic development.
• Understand key challenges to sustainability in the world, such as climate change, resource depletion, and social inequality.

What you'll be able to do

• Understand the objectives of the human resources function within a workplace organisation
• Understand the importance of effective recruitment strategies and processes
• Understand the various tools and techniques used for effective planning and management of a workforce
• Understand the importance of equal opportunities and valuing diversity in the workplace, and the legal framework surrounding these issues

What you'll be able to do

• Understand the structure and jurisdiction of courts within the UK legal system.
• Understand the roles and responsibilities of personnel working within the UK legal system.
• Understand the sources of legal advice and the processes involved in obtaining it in the UK.
• Understand key legal processes operating within the UK.
• Understand the alternatives to taking matters to court in the UK, such as mediation and arbitration.
• Know about potential career progression routes relevant to UK legal and related professions.

What you'll be able to do

• Know about the key aspects of self-employment in a given sector
• Recognise the characteristics of successful self-employed people
• Understand how to manage income and expenditure as a self-employed person
• Know the legal and ethical responsibilities of a self-employed person
• Know about the key steps involved in planning for self-employment
• Understand the types of support available to people considering self-employment, including financial, mentoring, and training opportunities

What you'll be able to do

• Understand sources relating to an environmental issue
• Understand the causes of the environmental issue
• Explain how the environmental issue impacts on the environment
• Understand the ways the environmental issue is being addressed
• Understand the ways the environmental issue could be addressed

What you'll be able to do

• Reflect on what was learnt during a work placement experience
• Assess own performance during a work placement, identifying areas of strength and areas for development
• Use learning from a work placement to set realistic and achievable career-related goals
• Identify how the work placement has influenced career aspirations

What you'll be able to do

• Understand the different types of online business activities, including e-commerce, online marketing, and social media engagement.
• Understand the issues related to online businesses, such as security, data protection, and legal compliance.
• Understand the impact of an online business presence on brand reputation, customer engagement, and market reach.

What you'll be able to do

• Understand the key skills involved in preparing effective presentations
• Understand the key skills involved in delivering engaging presentations
• Use different visual aids effectively to enhance presentations
• Use different delivery styles to suit the audience and purpose of the presentation
• Plan a presentation, considering the audience, purpose, and key messages
• Deliver a presentation confidently and effectively
• Assess own performance after delivering a presentation
• Identify areas for improvement in future presentations

What you'll be able to do

• Know about the company or organisation where work placement is planned, demonstrating an understanding of its structure, operations, and culture.
• Know about a work placement, including its purpose, benefits, and potential challenges.
• Know what the company or organisation expects of the learner during work placement, including responsibilities, conduct, and performance standards.
• Set targets relating to work placement, ensuring they are specific, measurable, achievable, relevant, and time-bound (SMART).

What you'll be able to do

• Collate information required in preparing for an interview, ensuring all relevant details are gathered and organised effectively.
• Understand the information required in preparing for an interview, demonstrating a clear grasp of the necessary background and context.
• Prepare questions to ask an interviewer, ensuring they are relevant, insightful, and demonstrate engagement.
• Prepare answers to interview questions, demonstrating a clear understanding of the questions and providing concise and relevant responses.

What you'll be able to do

• Use the different data types provided by the programming language, including integers, floating-point numbers, strings, and Booleans.
• Use assignment statements to calculate results from expressions using basic mathematical functions, such as addition, subtraction, multiplication, and division.
• Use selection commands, such as if-then-else statements, to control the flow of execution based on conditions.
• Use loops, such as for loops and while loops, to repeat a block of code multiple times.
• Use subroutines to organise code into reusable modules.
• Use functions to perform specific tasks and return values.
• Use arrays to store and manipulate collections of data.
• Use logical operators AND, OR and NOT to combine and negate conditions.
• Read from and write to data files to persist data between program executions.
• Debug a program to identify and fix errors.

What you'll be able to do

• Plan a project effectively to promote sustainability in a chosen environment, setting clear goals and objectives.
• Undertake a sustainability project, implementing planned actions and monitoring progress.
• Present the results of a sustainability project in a clear and concise manner, highlighting key findings and achievements.
• Reflect on the sustainability project, evaluating its effectiveness and identifying areas for improvement.

What you'll be able to do

• Know about sources of information about job vacancies, including online job boards, recruitment agencies, and company websites.
• Use information about jobs to identify suitable vacancies, matching skills and interests to job requirements and company culture.

What you'll be able to do

• Differentiate between Sales accounts and Purchase accounts in accounting records
• Produce a profit and loss account, incorporating adjustments from a given trial balance, and accurately calculate net profit for a sole trader
• Produce a balance sheet for a Sole Trader, presenting assets, liabilities, and equity in the correct format

What you'll be able to do

• Recognise business problems and identify their underlying causes.
• Know a range of techniques that can be used for solving business problems.
• Plan a solution to a specific business problem, considering relevant factors.
• Carry out a planned solution to a business problem effectively.
• Review the effectiveness of a solution to a business problem and identify areas for improvement.

What you'll be able to do

• Understand the types of problems that can arise in the workplace.
• Access and utilise appropriate sources of help for resolving workplace problems.
• Understand different methods for solving problems in the workplace.
• Apply appropriate strategies to effectively solve workplace problems.

What you'll be able to do

• Know different uses and applications for spreadsheets in a professional context.
• Use appropriate formatting techniques to accurately enter data into a spreadsheet.
• Use multiple worksheets within a spreadsheet to organise and manage data effectively.
• Use formulae in a spreadsheet to calculate data and perform calculations accurately.
• Present data in graphical form using appropriate chart types.
• Sort and manage data within a spreadsheet to analyse and interpret information.
• Print a spreadsheet ensuring it is clear, well-formatted and fit for purpose.

What you'll be able to do

• Understand the issues around data collection, including bias, accuracy, and ethical considerations
• Collate data from various sources, ensuring data integrity and consistency
• Draw and interpret charts or graphs from tables of data, including bar charts, pie charts, and line graphs
• Calculate and interpret averages (mean, median, mode) and spread (range, standard deviation) for ungrouped data

What you'll be able to do

• Describe how to support sustainability and efficiency in an office environment, including relevant policies and procedures
• Support sustainability in an office environment by implementing energy-saving and waste-reduction measures

What you'll be able to do

• Understand the key sustainability issues relevant to a chosen sector or industry, including environmental and social considerations.
• Know how sustainability practices can be improved within a specific sector or industry to minimise negative impacts and maximise positive contributions.

What you'll be able to do

• Understand the key characteristics of an effective team leader.
• Know about different leadership skills and styles and their impact on team performance.
• Understand the different roles and personalities within a team and how they contribute to team dynamics.
• Set clear and measurable objectives for the team to achieve.

What you'll be able to do

• Understand the core principles of marketing and their application in business contexts
• Understand the term ‘marketing mix’ and its components (product, price, place, promotion)
• Understand the impact of the marketplace and external factors on an organisation's marketing activities
• Understand the main features of buyer behaviour and the factors influencing purchasing decisions

What you'll be able to do

• Understand the role of an administrator within an office environment, including their responsibilities and importance to the organisation.
• Carry out a range of administrative tasks efficiently and effectively, demonstrating competence in required skills.
• Understand key administrative duties, including record keeping, communication, and customer service.
• Understand the importance of maintaining confidentiality of information and adhering to data protection regulations.

What you'll be able to do

• Know what constitutes effective time management in a professional context.
• Understand why it is important to manage their time effectively in the workplace.
• Demonstrate practical time-management skills during the working day.
• Assess how well they are managing their time and identify areas for improvement.

What you'll be able to do

• Understand the legal framework within which businesses operate
• Understand the principles of business governance
• Understand how contract law affects a business
• Understand the requirements of contract law

What you'll be able to do

• Understand the purpose of work-based learning and apprenticeships within the engineering sector.
• Understand how work-based learning and apprenticeship opportunities can benefit own learning and development, including career progression.

What you'll be able to do

• Understand why young people become involved in crime
• Understand the consequences of crime on different people
• Know about the Criminal/Youth Justice System
• Know about custodial and alternative forms of sentences
• Understand the roles of local agencies

What you'll be able to do

• Understand how external economic factors affect businesses
• Understand the political and legal factors which affect businesses
• Understand how businesses are influenced by social factors
• Understand how technological progress and developments can impact on businesses

What you'll be able to do

• Enter, edit and combine text and other information, such as images and tables, in word processed documents.
• Structure information logically within word processed documents using headings, paragraphs, and lists.
• Use word processing software tools to format and present documents to meet specific requirements, including font styles, spacing, and layout.

What you'll be able to do

• Understand the advantages and disadvantages of having a team complete a task, considering factors such as efficiency and conflict.
• Understand the behaviours needed for effective teamwork, including communication, collaboration, and conflict resolution.
• Recognise the strengths, skills and experiences of team members to optimise team performance.
• Agree roles and responsibilities within the team in relation to a given task, ensuring clear accountability.
• Work positively as a member of a team, contributing to a supportive and productive environment.
• Reflect on the performance of a team, identifying areas for improvement and learning.

What you'll be able to do

• Explain how people in the workplace depend on one another to achieve common goals
• Describe how an individual’s behaviour affects other people at work, both positively and negatively
• Demonstrate positive behaviours that promote effective working with others in a team environment