How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Gateway Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Gateway Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Gateway Qualifications Limited.
01What it is
The Gateway Qualifications Level 2 Certificate in Health and Social Care is a vocationally-related qualification. It covers topics such as first aid, quality standards, moving individuals, dealing with loss, and dementia awareness within the health and social care sector.
These are the units Gateway Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Gateway Qualifications Limited. It does the teaching and the mapping. Gateway Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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02The units
What each unit actually teaches you to do
Activity Provision in Health and Social Care Real unit · Gateway Qualifications Limited
It teaches you to understand the role of activity provision in improving physical, mental, and social well-being of health and social care service users. You'll identify different activity types and plan suitable activities accordingly.
What you'll be able to do
- Understand the importance of activity provision to health and social care service users, considering its impact on their physical, mental, and social well-being.
- Know about different types of activity within health and social care settings, including recreational, therapeutic, and educational activities.
- Select and plan appropriate activities for health and social care service users, taking into account their individual needs, preferences, and abilities.
Basic First Aid Principles Real unit · Gateway Qualifications Limited
You'll understand the legal requirements for first aid provision in the workplace and basic first aid procedures. The unit includes employer responsibilities, contents of first aid kits, and emergency first aid assessment and response.
What you'll be able to do
- Understand the legal requirements for the provision of first aid in the workplace
- Understand basic first aid procedures
Care of the Elderly Real unit · Gateway Qualifications Limited
You'll explore the biological, psychological, and social aspects of ageing, gaining understanding of common conditions affecting older people. The unit also covers effective communication techniques tailored to the needs of older individuals.
What you'll be able to do
- Describe the biological, psychological, and social aspects of the ageing process
- Identify common health conditions affecting older people, including their causes, symptoms, and management
- Demonstrate effective communication techniques when interacting with older people, considering their individual needs and preferences
Communication in Health and Social Care Real unit · Gateway Qualifications Limited
You'll explore various forms of communication used in health and social care, the importance of effective practitioner-service user communication, and common barriers. The unit emphasises active listening and strategies to overcome communication challenges.
What you'll be able to do
- Know about different forms of communication, including verbal, non-verbal, and written methods.
- Understand the importance of effective communication between health and social care practitioners and service users, promoting trust and understanding.
- Know about potential barriers to communication between health and social care practitioners and service users, and strategies to overcome them.
Dealing with Loss and Grief in Health and Social Care Real unit · Gateway Qualifications Limited
This unit equips learners with knowledge of loss and grief, including the grieving process and adjustment to loss. You'll understand how to support individuals experiencing grief and be aware of available support services in health and social care.
What you'll be able to do
- Know about loss
- Know about grief
- Know the process of grieving
- Know the process of adjusting to loss
- Know how a health and social care professional can support an individual to adjust to loss
- Know how a health and social care professional can support an individual to adjust to grief
- Know about support services for people grieving
- Know about support services for people adjusting to loss
Dementia Awareness Real unit · Gateway Qualifications Limited
You'll develop an understanding of dementia, including its definition, impact on individuals and families, and key theoretical models. The unit covers common types of dementia and factors influencing an individual's experience of living with the condition.
What you'll be able to do
- Understand the definition of dementia and its impact on individuals
- Understand the key features of theoretical models used to explain dementia
- Identify the most common types of dementia and their associated causes
- Understand the various factors that influence an individual's experience of living with dementia, including personal, social, and environmental factors
Diabetes Awareness Real unit · Gateway Qualifications Limited
This unit provides learners with an understanding of diabetes types, risk factors, and management strategies. You'll learn how to respond appropriately to hypoglycaemia and hyperglycaemia and understand the links between diabetes and other health conditions.
What you'll be able to do
- Define what is meant by diabetes, including different types and their characteristics.
- Identify the risk factors associated with developing type 2 diabetes.
- Describe the various treatment and management options available for individuals with diabetes.
- Explain how to respond appropriately to hypoglycemia (low blood sugar) in individuals with diabetes.
- Explain how to respond appropriately to hyperglycemia (high blood sugar) in individuals with diabetes.
- Describe the links between diabetes and other health conditions, such as cardiovascular disease and kidney disease.
Diet and Nutrition Real unit · Gateway Qualifications Limited
This unit covers essential nutrients, their properties, sources, and functions, alongside the nutritional needs of the human body at different life stages. You'll also understand nutrient absorption and the relationship between nutrition and health.
What you'll be able to do
- Know about the different properties of essential nutrients, including their sources and functions.
- Know about the specific nutritional needs of the human body at different life stages and for varying activity levels.
- Know how the human body absorbs nutrients from food and drink, and how it utilises them for various bodily functions.
- Understand the relationship between nutrition and health, including the impact of dietary choices on physical and mental well-being.
Duty of Care in Health and Social Care Real unit · Gateway Qualifications Limited
This unit provides learners with knowledge of the duty of care concept in health and social care settings. You'll explore relevant legislation and workplace policies and analyse dilemmas related to duty of care and their potential consequences.
What you'll be able to do
- Explain the concept of duty of care in health and social care
- Describe the role of legislation and workplace policies in helping health and social care organisations and staff to fulfil their duty of care
- Describe dilemmas relating to duty of care and how they might be resolved
Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings Real unit · Gateway Qualifications Limited
You'll understand the principles of equality, diversity, and inclusion within health, social care, or children’s and young people’s settings. They will learn to work inclusively by demonstrating effective communication, promoting equal opportunities, and challenging discrimination.
What you'll be able to do
- Explain the meaning of equality and inclusion in health, social care or children’s and young people’s settings
- Demonstrate how to work in an inclusive way, respecting diversity and promoting equal opportunities
Food Safety in Health and Social Care and Children's and Young People's Settings Real unit · Gateway Qualifications Limited
This unit equips learners with knowledge of food safety legislation and guidelines relevant to health, social care, and children’s settings. You'll develop practical skills in hygiene, safe food preparation, serving, clearing, and storage to prevent foodborne illnesses.
What you'll be able to do
- Understand the importance of food safety in health and social care and children’s and young people’s settings, including relevant legislation and guidelines
- Demonstrate the ability to maintain personal hygiene and cleanliness when handling food and drink to prevent contamination
- Demonstrate the ability to prepare, serve, and clear away food and drink safely, following established procedures
- Store food and drink safely in health and social care and children’s and young people’s settings, adhering to temperature control and stock rotation principles
Health and Safety in the Workplace Real unit · Gateway Qualifications Limited
This unit covers the roles and responsibilities for health, safety, and welfare in the workplace, including the legal duties of employers and employees. You'll understand how risk assessments contribute to health and safety, identify common workplace hazards, and know procedures for responding to accidents and incidents.
What you'll be able to do
- Describe roles and responsibilities for health, safety and welfare in the workplace
- Explain how risk assessments contribute to health and safety in the workplace
- Identify common workplace hazards and explain how to control the risks associated with them
- Describe the procedures for responding to accidents and incidents in the workplace
Health and Social Care Project Real unit · Gateway Qualifications Limited
You'll learn to plan, research, execute, present, and evaluate a health and social care project. The unit emphasises problem-solving, effective communication, and the application of knowledge to address relevant health and social care issues.
What you'll be able to do
- Identify and select a relevant and appropriate health and social care project, justifying the choice
- Conduct thorough research for a chosen health and social care project, utilising appropriate sources and methods
- Undertake practical activity to complete a health and social care project, demonstrating initiative and problem-solving skills
- Present the findings of a health and social care project in a clear and concise manner, using appropriate communication methods
- Evaluate the outcomes of a health and social care project and reflect on own performance throughout the project lifecycle, identifying areas for improvement
ICT for the Workplace Real unit · Gateway Qualifications Limited
This unit provides learners with knowledge of the importance of ICT in the workplace and develops skills to identify ICT requirements for tasks. You'll practise safe use of ICT systems, find and select information, and present and share work-related information effectively.
What you'll be able to do
- Know the importance of making effective use of ICT in the workplace.
- Identify the ICT requirements of workplace tasks.
- Make safe use of an ICT system to undertake workplace tasks.
- Use ICT to find and select information for workplace tasks.
- Use ICT to present and share work-related information.
Improving own Employability Skills Real unit · Gateway Qualifications Limited
You'll develop an understanding of the responsibilities and working patterns associated with a specific role, including health and safety regulations. They will learn to meet professional standards and review their own employability skills to identify areas for improvement.
What you'll be able to do
- Explain the responsibilities and working patterns associated with a specific role in a work environment
- Work in accordance with health and safety regulations in the work environment
- Meet the professional standards expected in a chosen work environment
- Review own learning gained in a work environment, identifying areas for improvement
Infection Prevention and Control in Health and Social Care or Children's and Young People's Settings Real unit · Gateway Qualifications Limited
You'll gain knowledge of infection transmission routes and prevention methods in health, social care, or children and young people’s settings. The unit emphasises personal hygiene practices and standard precautions to control infections effectively.
What you'll be able to do
- Describe how infections spread in health and social care or children's and young people’s settings.
- Explain the methods used in health and social care or children's and young people’s settings to prevent and control infections.
- Explain how personal hygiene practices contribute to infection prevention and control in health and social care or children's and young people’s settings.
- Describe how to reduce the risk of infection in health and social care or children's and young people’s settings.
- Demonstrate how to encourage staff and clients/children in health and social care or children's and young people’s settings to adopt practices that reduce the risk of infection.
Maintaining Quality Standards in the Health Sector Real unit · Gateway Qualifications Limited
This unit provides knowledge of legislation, policies, and procedures that determine quality standards in the health sector. You'll understand their role limitations and how to use resources efficiently to maintain quality standards.
What you'll be able to do
- Know how legislation determines quality standards of work
- Know how policies determine quality standards of work
- Know how procedures determine quality standards of work
- Know the limits of own expertise and knowledge and when to refer to others
- Use resources efficiently to support quality standards
Mental Health and Disorder Real unit · Gateway Qualifications Limited
You'll gain an understanding of mental health and mental disorders, including definitions, types, and impacts on individuals. The unit also examines societal attitudes, stigma, and discrimination related to mental health and disorder.
What you'll be able to do
- Understand the concept of mental health and wellbeing
- Understand the concept of mental disorder and its various forms
- Understand societal attitudes towards mental health and mental disorder, including stigma and discrimination
Moving and Positioning Individuals Real unit · Gateway Qualifications Limited
You'll gain an understanding of basic anatomy and physiology related to moving and positioning individuals. The unit covers relevant guidance, health and safety considerations, and practical techniques for safe movement and positioning.
What you'll be able to do
- Understand basic anatomy in relation to moving and positioning individuals
- Understand basic physiology in relation to moving and positioning individuals
- Know about guidance for moving and positioning individuals
- Know about requirements for moving and positioning individuals
- Know about health and safety in relation to moving and positioning individuals
- Move and position an individual
Numeracy Skills for the Workplace Real unit · Gateway Qualifications Limited
This unit develops learners' ability to identify when numeracy skills are required in the workplace and to select appropriate mathematical methods. You'll apply numeracy skills to solve work-related problems and communicate results effectively.
What you'll be able to do
- Recognise situations in a work-related context where numeracy skills are required
- Select the appropriate mathematical approach to solve work-related problems involving numeracy
- Apply appropriate numeracy skills accurately and effectively in a work-related context
- Interpret the results obtained from applying numeracy skills in a work-related context
- Communicate the results clearly and effectively in situations where numeracy skills have been applied in a work-related context
Person-Centred Approaches in Health and Social Care Real unit · Gateway Qualifications Limited
This unit introduces learners to person-centred care principles and their importance in health and social care. You'll examine person-centred approaches, including care planning and communication techniques, to enhance individual and organisational outcomes.
What you'll be able to do
- Explain the concept of person-centred care and its importance in health and social care settings.
- Describe different person-centred approaches used in health and social care, including their benefits and limitations.
Protection and Safeguarding in Health and Social Care Real unit · Gateway Qualifications Limited
This unit covers the responsibilities of health and social care organisations and practitioners regarding protection and safeguarding. You'll understand good practice for keeping service users safe, recognise different forms of abuse, and know how to respond appropriately.
What you'll be able to do
- Know the responsibilities of health and social care organisations and practitioners in relation to protection and safeguarding.
- Know about good practice in keeping health and social care service users safe or at reduced risk of harm.
- Know about different forms of abuse.
- Respond to disclosure or suspicion of abuse.
- Know about information and support in relation to abuse.
Stroke Awareness Real unit · Gateway Qualifications Limited
This unit provides learners with knowledge of stroke, including its definition, types, causes, and effects on the brain. You'll learn to recognise stroke symptoms, understand risk factor management, and appreciate the importance of emergency response and ongoing care.
What you'll be able to do
- Define what a stroke is, including its causes and effects on the brain
- Recognise the signs and symptoms of a stroke, enabling prompt action
- Understand the modifiable and non-modifiable risk factors for stroke and how to manage them
- Understand the critical importance of emergency response and timely treatment in minimising the impact of stroke
- Understand the various aspects of stroke management, including rehabilitation and long-term care
Support Individuals to Eat and Drink Real unit · Gateway Qualifications Limited
You'll gain the skills to support individuals in making informed food and drink choices, prepare suitable environments, provide assistance during eating and drinking, and monitor their well-being throughout the process.
What you'll be able to do
- Support individuals to make informed choices about food and drink, taking into account their preferences and dietary needs
- Prepare the environment and resources to provide effective support for eating and drinking
- Provide support for individuals to eat and drink in a safe, dignified, and respectful manner
- Clear away food, drink, and related items after eating and drinking, maintaining hygiene standards
- Monitor the individual's eating and drinking, and the effectiveness of the support provided, reporting any concerns appropriately
Supporting an Individual to be Part of a Community Real unit · Gateway Qualifications Limited
You'll understand the concepts of social inclusion and exclusion, their effects on individuals’ well-being, and how health and social care practitioners can promote inclusion to enhance participation and quality of life within communities.
What you'll be able to do
- Understand the importance of social inclusion for individuals within a community.
- Understand the concept of social exclusion and its potential impact on individuals.
- Know how social inclusion is promoted within communities and organisations.
- Know how a health and social care practitioner can support the inclusion of individuals in their community, promoting their well-being and participation.
Team Work in Health, Social Care or Children's and Young People's Settings Real unit · Gateway Qualifications Limited
You'll explore the importance of teamwork in health, social care, or children and young people’s settings, including team structures and characteristics of effective teams. The unit develops understanding of communication and collabouration to improve service user outcomes.
What you'll be able to do
- Explain the importance of effective team-work in health, social care or children and young people’s settings
- Describe how teams are structured in health, social care or children and young people’s settings
- Identify the characteristics of effective teams in health, social care or children and young people’s settings
- Demonstrate the ability to work as an effective team member to complete a task or activity relating to health and social care or to the care of children or young people
Understand How to Handle Information in Social Care Settings Real unit · Gateway Qualifications Limited
You'll develop knowledge of secure information handling in social care settings, including relevant legislation and organisational policies. The unit also covers how to access support and guidance to maintain confidentiality and data protection.
What you'll be able to do
- Understand the need for secure handling of information in social care settings, adhering to relevant legislation and organisational policies.
- Access support and guidance for handling information in social care settings, ensuring compliance with confidentiality and data protection requirements.
Understanding Autism Real unit · Gateway Qualifications Limited
It teaches you to understand autism as a spectrum condition, including associated impairments, sensory sensitivities, and behaviours. You'll learn how to contribute to person-centred support for individuals with autism.
What you'll be able to do
- Understand the range of impairments that may be associated with autism
- Understand the sensory sensitivities that may be associated with autism
- Understand that autism is a spectrum condition, affecting individuals in different ways
- Recognise the range of behaviours that may be exhibited by individuals with autism
- Understand how to contribute to the provision of person-centred support for an individual with autism
- Understand how to communicate effectively with individuals with autism
Understanding Disability Real unit · Gateway Qualifications Limited
This unit provides learners with an understanding of disability definitions, relevant legislation, and the barriers faced by individuals with disabilities. You'll explore different models of disability and their influence on attitudes and care practices.
What you'll be able to do
- Define what is meant by ‘disability’, encompassing various impairments and conditions.
- Explain how key legislation, such as the Equality Act, protects the rights of people who have a disability.
- Describe the attitudes and barriers faced by people who have a disability in various aspects of life, such as employment, education, and social inclusion.
- Describe different models of disability, including the medical model, the social model, and the biopsychosocial model.
Understanding Learning Disability Real unit · Gateway Qualifications Limited
You'll gain an understanding of learning disability and the importance of a person-centred approach when working with individuals affected. The unit covers effective communication strategies and respecting the rights and choices of individuals with a learning disability.
What you'll be able to do
- Understand the importance of a person-centred approach when working with individuals with a learning disability.
- Understand learning disability.
- Understand the importance of effective communication for individuals with a learning disability.
Understanding Sensory Loss Real unit · Gateway Qualifications Limited
You'll understand the significance of a person-centred approach when supporting individuals with sensory loss. The unit covers types of sensory loss, their impact on daily life, and effective communication strategies to promote independence and quality of life.
What you'll be able to do
- Explain the importance of adopting a person-centred approach when working with individuals experiencing sensory loss.
- Describe different types of sensory loss, including visual impairment, hearing impairment, and dual sensory loss.
- Describe effective communication strategies for interacting with individuals experiencing sensory loss, considering their specific needs and preferences.
Working in Health and Social Care Real unit · Gateway Qualifications Limited
This unit provides learners with knowledge of the health and social care sector, including service provision, occupational roles, required skills, qualifications, and career progression opportunities within various care settings.
What you'll be able to do
- Know about the range of service provision available in the health and social care sector
- Know about the different occupations and roles within the health and social care sector
- Know about the skills, knowledge, and qualifications required to work effectively in health and social care roles
- Know about potential career progression opportunities within the health and social care sector
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assure the quality of data and information in a health context
- Standard
Establish quality policy and quality assurance systems for the delivery of a service or function
- Standard
Identify symptoms of gestational diabetes and refer a woman for further assessment
04The credits
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by Gateway Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Activity Provision in Health and Social CareBasic First Aid PrinciplesCare of the ElderlyCommunication in Health and Social CareDealing with Loss and Grief in Health and Social CareDementia AwarenessDiabetes AwarenessDiet and Nutrition
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Protection and Safeguarding in Health and Social Care”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Protection and Safeguarding in Health and Social Care” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Health and Social Care Project” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Equality and Inclusion in Health, Social Care or Children’s and Young People’s Settings” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Team Work in Health, Social Care or Children's and Young People's Settings” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
Gateway Qualifications Level 2 Certificate in Health and Social Care
- Assure the quality of data and information in a health context
- Establish quality policy and quality assurance systems for the delivery of a service or function
- Identify symptoms of gestational diabetes and refer a woman for further assessment
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Activity Provision in Health and Social Care, one of this qualification's own units.
Applied to your own work
This unit enables learners to understand the role of activity provision in improving physical, mental, and social well-being of health and social care service users. Learners will identify different activity types and plan suitable activities accordingly.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Gateway Qualifications Level 2 Certificate in Health and Social Care
32 units in this credential, in the order it lists them, awarded by Gateway Qualifications Limited.
- Activity Provision in Health and Social Care
- Basic First Aid Principles
- Care of the Elderly
- Communication in Health and Social Care
- Dealing with Loss and Grief in Health and Social Care
- Dementia Awareness
and 26 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.