Cambridge OCR · RQF Level 3

Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Business

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Level 3
Guided learning1,080 hours
Units in this qualification19

Awarded by Cambridge OCR · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Business is a general qualification. It allows learners to develop knowledge and skills across a range of business management topics. Areas of study include the business environment, marketing, and business decision-making.

These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Accounting conceptsReal unit · Cambridge OCR

You'll study fundamental accounting principles and concepts, applying them to record financial transactions and prepare financial statements. The unit also covers analysis of financial statements and the impact of accounting concepts on business decision-making.

What you'll be able to do

Understand fundamental accounting principles and their application
Identify and explain key accounting concepts
Apply accounting concepts to record financial transactions
Analyse financial statements using accounting concepts
Evaluate the impact of accounting concepts on business decision-making

Business decisionsReal unit · Cambridge OCR

This unit introduces the principles and techniques of business decision-making, including problem definition, information gathering, and option evaluation. You'll assess risks, analyse decision-making methods such as cost-benefit analysis, and apply models to solve business problems.

What you'll be able to do

Understand the principles of business decision-making
Analyse different decision-making techniques
Evaluate the impact of internal and external factors on business decisions
Assess the risks associated with business decisions
Apply decision-making models to solve business problems

Business operationsReal unit · Cambridge OCR

This unit explores how business decisions and external factors such as location and supply chain management influence business operations. You'll understand production methods, stock control, and the importance of quality in operational efficiency and effectiveness.

What you'll be able to do

Understand how business decisions, such as pricing and marketing strategies, influence business operations.
Analyse how factors which influence location, such as transport links and labour costs, impact on business operations.
Analyse how supply chain management impacts on business operations, including sourcing, logistics, and distribution.
Understand the different production methods available to businesses, such as job production, batch production, and mass production.
Understand the different production approaches available to businesses, such as lean manufacturing and agile manufacturing.
Understand the different stock control methods available to businesses, such as Just-in-Time (JIT) and Economic Order Quantity (EOQ).
Understand why quality control is important to businesses and how it can be achieved through inspection and testing.
Understand why quality assurance is important to businesses and how it can be achieved through implementing quality management systems.
Understand how business operations comply with relevant legislation, such as health and safety regulations and environmental laws.

Change managementReal unit · Cambridge OCR

You'll understand the principles and importance of change management within organisations. The unit covers stages of implementing change, the impact on individuals and teams, approaches to managing resistance, and the application of change management techniques in practical contexts.

What you'll be able to do

Understand the principles of change management within an organisation
Identify the key stages involved in implementing change
Analyse the impact of change on individuals and teams
Evaluate different approaches to managing resistance to change
Apply change management techniques to a specific organisational context

Customers and communicationReal unit · Cambridge OCR

You'll develop an understanding of the importance of customer service, recognising different customer types and needs. The unit covers effective communication techniques, complaint handling, issue resolution, and the role of feedback in enhancing customer service.

What you'll be able to do

Understand the importance of customer service in a business
Identify different types of customers and their needs
Apply effective communication techniques to interact with customers
Explain how to handle customer complaints and resolve issues
Recognise the role of feedback in improving customer service

Delivering a business projectReal unit · Cambridge OCR

This unit equips learners with skills to deliver a business project effectively. You'll define project scope and objectives, develop plans with timelines and resource allocation, manage risks, monitor progress, communicate with stakeholders, and evaluate project success.

What you'll be able to do

Define the scope and objectives of a business project
Develop a project plan, including timelines and resource allocation
Manage project risks and issues effectively
Monitor project progress and performance against agreed targets
Communicate project updates to stakeholders
Evaluate the success of a business project against its objectives

Economics for businessReal unit · Cambridge OCR

It teaches you to understand the impact of microeconomic and macroeconomic factors on UK businesses. It covers supply and demand, market structures, government policies, consumer behaviour, inflation, and the international economy's influence on business operations and decision-making.

What you'll be able to do

Understand how microeconomic factors, such as supply and demand, can impact on UK businesses.
Understand how macroeconomic factors, such as inflation and interest rates, can impact on UK businesses.
Understand how UK government policies, such as taxation and regulation, can impact on UK businesses.
Understand how the international economy, including exchange rates and global trade, can impact UK businesses.
Analyse how businesses might respond to changes in the local economic environment.
Analyse how businesses might respond to changes in the national economic environment.
Analyse how businesses might respond to changes in the international economic environment.

Financial accountingReal unit · Cambridge OCR

This unit provides learners with an understanding of financial accounting principles and practices. You'll prepare and analyse financial statements, including balance sheets and income statements, interpret financial ratios, and understand the regulatory framework governing financial accounting.

What you'll be able to do

Understand the principles of financial accounting
Prepare financial statements, including the balance sheet, income statement, and cash flow statement
Analyse financial statements to assess the financial performance of a business
Interpret financial ratios to identify trends and potential problems
Apply accounting principles to make informed business decisions

Human resourcesReal unit · Cambridge OCR

You'll gain knowledge of the human resources function, including its responsibilities and the factors influencing it. The unit covers employee motivation, measurement of motivation effectiveness, employee relations, and factors affecting employee engagement within organisations.

What you'll be able to do

Understand the responsibilities of the human resources function within an organisation.
Analyse the factors that affect the human resources function, such as legislation and economic conditions.
Understand how businesses motivate employees using different strategies.
Evaluate the effectiveness of different motivation strategies used by businesses.
Understand the principles of effective employee relations and their importance.
Analyse the factors that influence employee engagement within a business.
Understand how business organisations monitor employee performance through various methods.
Understand how business organisations manage employee performance to achieve organisational goals.
Understand why businesses manage conflict in the workplace.
Understand how businesses manage conflict in the workplace using appropriate resolution techniques.
Make informed recruitment and selection decisions based on job requirements and candidate qualifications.
Understand how businesses train their employees to improve their skills and knowledge.
Understand why businesses develop their employees to enhance their career prospects and organisational performance.

International businessReal unit · Cambridge OCR

You'll gain a comprehensive understanding of international business, including factors influencing trade, cultural differences, and modes of market entry. The unit also covers risks and opportunities of international expansion and the impact of globalisation on businesses.

What you'll be able to do

Understand the key aspects of international business
Explain the factors influencing international trade
Apply knowledge of cultural differences in international business
Analyse the risks and opportunities of international expansion
Evaluate the impact of globalisation on businesses

Management accountingReal unit · Cambridge OCR

You'll explore management accounting principles and techniques, including cost accounting, budgeting, and cost-volume-profit analysis. The unit focuses on using management accounting information to support business decision-making and operational control.

What you'll be able to do

Understand the principles of management accounting
Apply cost accounting techniques to determine the cost of products and services
Use budgeting techniques to plan and control business operations
Analyse cost-volume-profit relationships to make pricing decisions
Use management accounting information to support decision-making

Marketing and market researchReal unit · Cambridge OCR

This unit covers the core principles of marketing, including the marketing mix and strategy development. You'll understand the importance of market research, analyse market data to identify trends, and develop a marketing plan for a specific product or service.

What you'll be able to do

Understand the principles of marketing
Explain the importance of market research
Identify different marketing strategies and techniques
Analyse market data to identify trends and opportunities
Develop a marketing plan for a specific product or service

Marketing campaignReal unit · Cambridge OCR

This unit focuses on the planning, implementation, monitoring, and evaluation of marketing campaigns. You'll understand campaign purposes, define target audiences, develop marketing messages, select appropriate channels, and manage budgets to achieve business objectives.

What you'll be able to do

Understand the purpose of a marketing campaign
Plan the different elements of a marketing campaign
Implement a marketing campaign
Monitor the progress of a marketing campaign
Evaluate the success of a marketing campaign

Marketing strategyReal unit · Cambridge OCR

You'll study marketing strategy principles such as segmentation, targeting, and positioning. The unit includes analysis of target markets, development of a marketing mix, evaluation of marketing strategies, and creation of a marketing plan tailored to a specific product or service.

What you'll be able to do

Understand the principles of marketing strategy
Analyse the target market for a product or service
Develop a marketing mix to meet the needs of the target market
Evaluate the effectiveness of different marketing strategies
Create a marketing plan for a specific product or service

Principles of project managementReal unit · Cambridge OCR

This unit introduces the core principles of project management, including planning, organising, and controlling projects. You'll explore the project lifecycle, apply management tools and techniques, analyse risks, and evaluate project success against defined criteria.

What you'll be able to do

Understand the core principles of project management
Explain the project lifecycle and its phases
Apply project management tools and techniques
Analyse project risks and develop mitigation strategies
Evaluate the success of a project against defined criteria

Resource managementReal unit · Cambridge OCR

This unit covers how businesses obtain and manage physical resources through methods such as purchasing, leasing, and outsourcing. You'll analyse factors influencing resource management decisions and evaluate how effective resource management contributes to business performance.

What you'll be able to do

Understand how businesses obtain physical resources, such as equipment, materials, and premises.
Understand how businesses manage physical resources, including storage, maintenance, and disposal.
Analyse the factors that influence how physical resources are managed by businesses, such as cost, availability, and sustainability.
Evaluate how resource management can contribute to business performance, including efficiency, profitability, and competitiveness.

Responsible business practiceReal unit · Cambridge OCR

You'll examine responsible business practices, including ethical considerations and sustainability principles. The unit covers the impact of business activities on stakeholders and evaluates the effectiveness of corporate social responsibility and ethical conduct in business operations.

What you'll be able to do

Understand the importance of responsible business practices
Identify ethical considerations in business operations
Apply principles of sustainability in a business context
Analyse the impact of business activities on stakeholders
Evaluate the effectiveness of responsible business practices

The business environmentReal unit · Cambridge OCR

This unit covers the different types of business organisations and their key characteristics, the main functions within a business, and the external factors affecting business performance. You'll analyse economic conditions and understand the legal and regulatory environment in which businesses operate.

What you'll be able to do

Understand the different types of business organisations
Explain the key functions of a business
Analyse the external factors that affect businesses
Evaluate the impact of economic conditions on business performance
Understand the legal and regulatory environment in which businesses operate
Assess the importance of ethical considerations in business decision-making

Working in businessReal unit · Cambridge OCR

You'll explore various business organisational structures and key functional areas, including marketing, finance, and human resources. The unit also covers the importance of effective communication, the role of technology, and ethical behaviour within a business environment.

What you'll be able to do

Understand the different types of business organisations
Identify the key functions within a business organisation
Explain the importance of effective communication in a business environment
Describe the role of technology in business operations
Recognise the importance of ethical behaviour in business

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Accounting conceptsBusiness decisionsBusiness operationsChange managementCustomers and communicationDelivering a business projectEconomics for businessFinancial accounting

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

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Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Marketing Campaign Coordinator

Your journey starts here. This role is designed to give you a solid grounding in global marketing campaigns, setting you up for a really interesting and rewarding career. We're looking for someone who's ready to learn, ready to contribute, and ready to grow with us.

See the whole journey →

Opens the roleMarketing Campaign CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleChange Readiness AssociateOne of the jobs this qualification is a route intoSee the role →Opens the roleChange Management AnalystOne of the jobs this qualification is a route into · 2 near-identical records folded inSee the role →Opens the roleBusiness Change ManagerOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the roleJunior Business Change ManagerOne of the jobs this qualification is a route intoSee the role →Opens the roleChange Management AssociateOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Showing 6 roles, drawn from 33 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Implement marketing campaigns or activities

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Accounting conceptsLevel 3

Applied to your work in any of these jobs

Which job do you mean?

Marketing Campaign Coordinator Change Readiness Associate Change Management Analyst Business Change Manager Junior Business Change Manager Change Management Associate

Learners will study fundamental accounting principles and concepts, applying them to record financial transactions and prepare financial statements. The unit also covers analysis of financial statements and the impact of accounting concepts on business decision-making.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Business

19 units in this credential, in the order it lists them, awarded by Cambridge OCR.

Accounting concepts
Business decisions
Business operations
Change management
Customers and communication
Delivering a business project

and 13 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.