How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Cambridge OCR has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Cambridge OCR awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Cambridge OCR.

More on studying for a qualification

01What it is

The Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Business is a general qualification. It allows learners to develop knowledge and skills across a range of business management topics. Areas of study include the business environment, marketing, and business decision-making.

These are the units Cambridge OCR registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Cambridge OCR. It does the teaching and the mapping. Cambridge OCR sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

02The units

What each unit actually teaches you to do

Accounting concepts Real unit · Cambridge OCR
You'll study fundamental accounting principles and concepts, applying them to record financial transactions and prepare financial statements. The unit also covers analysis of financial statements and the impact of accounting concepts on business decision-making.

What you'll be able to do

  • Understand fundamental accounting principles and their application
  • Identify and explain key accounting concepts
  • Apply accounting concepts to record financial transactions
  • Analyse financial statements using accounting concepts
  • Evaluate the impact of accounting concepts on business decision-making
Business decisions Real unit · Cambridge OCR
This unit introduces the principles and techniques of business decision-making, including problem definition, information gathering, and option evaluation. You'll assess risks, analyse decision-making methods such as cost-benefit analysis, and apply models to solve business problems.

What you'll be able to do

  • Understand the principles of business decision-making
  • Analyse different decision-making techniques
  • Evaluate the impact of internal and external factors on business decisions
  • Assess the risks associated with business decisions
  • Apply decision-making models to solve business problems
Business operations Real unit · Cambridge OCR
This unit explores how business decisions and external factors such as location and supply chain management influence business operations. You'll understand production methods, stock control, and the importance of quality in operational efficiency and effectiveness.

What you'll be able to do

  • Understand how business decisions, such as pricing and marketing strategies, influence business operations.
  • Analyse how factors which influence location, such as transport links and labour costs, impact on business operations.
  • Analyse how supply chain management impacts on business operations, including sourcing, logistics, and distribution.
  • Understand the different production methods available to businesses, such as job production, batch production, and mass production.
  • Understand the different production approaches available to businesses, such as lean manufacturing and agile manufacturing.
  • Understand the different stock control methods available to businesses, such as Just-in-Time (JIT) and Economic Order Quantity (EOQ).
  • Understand why quality control is important to businesses and how it can be achieved through inspection and testing.
  • Understand why quality assurance is important to businesses and how it can be achieved through implementing quality management systems.
  • Understand how business operations comply with relevant legislation, such as health and safety regulations and environmental laws.
Change management Real unit · Cambridge OCR
You'll understand the principles and importance of change management within organisations. The unit covers stages of implementing change, the impact on individuals and teams, approaches to managing resistance, and the application of change management techniques in practical contexts.

What you'll be able to do

  • Understand the principles of change management within an organisation
  • Identify the key stages involved in implementing change
  • Analyse the impact of change on individuals and teams
  • Evaluate different approaches to managing resistance to change
  • Apply change management techniques to a specific organisational context
Customers and communication Real unit · Cambridge OCR
You'll develop an understanding of the importance of customer service, recognising different customer types and needs. The unit covers effective communication techniques, complaint handling, issue resolution, and the role of feedback in enhancing customer service.

What you'll be able to do

  • Understand the importance of customer service in a business
  • Identify different types of customers and their needs
  • Apply effective communication techniques to interact with customers
  • Explain how to handle customer complaints and resolve issues
  • Recognise the role of feedback in improving customer service
Delivering a business project Real unit · Cambridge OCR
This unit equips learners with skills to deliver a business project effectively. You'll define project scope and objectives, develop plans with timelines and resource allocation, manage risks, monitor progress, communicate with stakeholders, and evaluate project success.

What you'll be able to do

  • Define the scope and objectives of a business project
  • Develop a project plan, including timelines and resource allocation
  • Manage project risks and issues effectively
  • Monitor project progress and performance against agreed targets
  • Communicate project updates to stakeholders
  • Evaluate the success of a business project against its objectives
Economics for business Real unit · Cambridge OCR
It teaches you to understand the impact of microeconomic and macroeconomic factors on UK businesses. It covers supply and demand, market structures, government policies, consumer behaviour, inflation, and the international economy's influence on business operations and decision-making.

What you'll be able to do

  • Understand how microeconomic factors, such as supply and demand, can impact on UK businesses.
  • Understand how macroeconomic factors, such as inflation and interest rates, can impact on UK businesses.
  • Understand how UK government policies, such as taxation and regulation, can impact on UK businesses.
  • Understand how the international economy, including exchange rates and global trade, can impact UK businesses.
  • Analyse how businesses might respond to changes in the local economic environment.
  • Analyse how businesses might respond to changes in the national economic environment.
  • Analyse how businesses might respond to changes in the international economic environment.
Financial accounting Real unit · Cambridge OCR
This unit provides learners with an understanding of financial accounting principles and practices. You'll prepare and analyse financial statements, including balance sheets and income statements, interpret financial ratios, and understand the regulatory framework governing financial accounting.

What you'll be able to do

  • Understand the principles of financial accounting
  • Prepare financial statements, including the balance sheet, income statement, and cash flow statement
  • Analyse financial statements to assess the financial performance of a business
  • Interpret financial ratios to identify trends and potential problems
  • Apply accounting principles to make informed business decisions
Human resources Real unit · Cambridge OCR
You'll gain knowledge of the human resources function, including its responsibilities and the factors influencing it. The unit covers employee motivation, measurement of motivation effectiveness, employee relations, and factors affecting employee engagement within organisations.

What you'll be able to do

  • Understand the responsibilities of the human resources function within an organisation.
  • Analyse the factors that affect the human resources function, such as legislation and economic conditions.
  • Understand how businesses motivate employees using different strategies.
  • Evaluate the effectiveness of different motivation strategies used by businesses.
  • Understand the principles of effective employee relations and their importance.
  • Analyse the factors that influence employee engagement within a business.
  • Understand how business organisations monitor employee performance through various methods.
  • Understand how business organisations manage employee performance to achieve organisational goals.
  • Understand why businesses manage conflict in the workplace.
  • Understand how businesses manage conflict in the workplace using appropriate resolution techniques.
  • Make informed recruitment and selection decisions based on job requirements and candidate qualifications.
  • Understand how businesses train their employees to improve their skills and knowledge.
  • Understand why businesses develop their employees to enhance their career prospects and organisational performance.
International business Real unit · Cambridge OCR
You'll gain a comprehensive understanding of international business, including factors influencing trade, cultural differences, and modes of market entry. The unit also covers risks and opportunities of international expansion and the impact of globalisation on businesses.

What you'll be able to do

  • Understand the key aspects of international business
  • Explain the factors influencing international trade
  • Apply knowledge of cultural differences in international business
  • Analyse the risks and opportunities of international expansion
  • Evaluate the impact of globalisation on businesses
Management accounting Real unit · Cambridge OCR
You'll explore management accounting principles and techniques, including cost accounting, budgeting, and cost-volume-profit analysis. The unit focuses on using management accounting information to support business decision-making and operational control.

What you'll be able to do

  • Understand the principles of management accounting
  • Apply cost accounting techniques to determine the cost of products and services
  • Use budgeting techniques to plan and control business operations
  • Analyse cost-volume-profit relationships to make pricing decisions
  • Use management accounting information to support decision-making
Marketing and market research Real unit · Cambridge OCR
This unit covers the core principles of marketing, including the marketing mix and strategy development. You'll understand the importance of market research, analyse market data to identify trends, and develop a marketing plan for a specific product or service.

What you'll be able to do

  • Understand the principles of marketing
  • Explain the importance of market research
  • Identify different marketing strategies and techniques
  • Analyse market data to identify trends and opportunities
  • Develop a marketing plan for a specific product or service
Marketing campaign Real unit · Cambridge OCR
This unit focuses on the planning, implementation, monitoring, and evaluation of marketing campaigns. You'll understand campaign purposes, define target audiences, develop marketing messages, select appropriate channels, and manage budgets to achieve business objectives.

What you'll be able to do

  • Understand the purpose of a marketing campaign
  • Plan the different elements of a marketing campaign
  • Implement a marketing campaign
  • Monitor the progress of a marketing campaign
  • Evaluate the success of a marketing campaign
Marketing strategy Real unit · Cambridge OCR
You'll study marketing strategy principles such as segmentation, targeting, and positioning. The unit includes analysis of target markets, development of a marketing mix, evaluation of marketing strategies, and creation of a marketing plan tailored to a specific product or service.

What you'll be able to do

  • Understand the principles of marketing strategy
  • Analyse the target market for a product or service
  • Develop a marketing mix to meet the needs of the target market
  • Evaluate the effectiveness of different marketing strategies
  • Create a marketing plan for a specific product or service
Principles of project management Real unit · Cambridge OCR
This unit introduces the core principles of project management, including planning, organising, and controlling projects. You'll explore the project lifecycle, apply management tools and techniques, analyse risks, and evaluate project success against defined criteria.

What you'll be able to do

  • Understand the core principles of project management
  • Explain the project lifecycle and its phases
  • Apply project management tools and techniques
  • Analyse project risks and develop mitigation strategies
  • Evaluate the success of a project against defined criteria
Resource management Real unit · Cambridge OCR
This unit covers how businesses obtain and manage physical resources through methods such as purchasing, leasing, and outsourcing. You'll analyse factors influencing resource management decisions and evaluate how effective resource management contributes to business performance.

What you'll be able to do

  • Understand how businesses obtain physical resources, such as equipment, materials, and premises.
  • Understand how businesses manage physical resources, including storage, maintenance, and disposal.
  • Analyse the factors that influence how physical resources are managed by businesses, such as cost, availability, and sustainability.
  • Evaluate how resource management can contribute to business performance, including efficiency, profitability, and competitiveness.
Responsible business practice Real unit · Cambridge OCR
You'll examine responsible business practices, including ethical considerations and sustainability principles. The unit covers the impact of business activities on stakeholders and evaluates the effectiveness of corporate social responsibility and ethical conduct in business operations.

What you'll be able to do

  • Understand the importance of responsible business practices
  • Identify ethical considerations in business operations
  • Apply principles of sustainability in a business context
  • Analyse the impact of business activities on stakeholders
  • Evaluate the effectiveness of responsible business practices
The business environment Real unit · Cambridge OCR
This unit covers the different types of business organisations and their key characteristics, the main functions within a business, and the external factors affecting business performance. You'll analyse economic conditions and understand the legal and regulatory environment in which businesses operate.

What you'll be able to do

  • Understand the different types of business organisations
  • Explain the key functions of a business
  • Analyse the external factors that affect businesses
  • Evaluate the impact of economic conditions on business performance
  • Understand the legal and regulatory environment in which businesses operate
  • Assess the importance of ethical considerations in business decision-making
Working in business Real unit · Cambridge OCR
You'll explore various business organisational structures and key functional areas, including marketing, finance, and human resources. The unit also covers the importance of effective communication, the role of technology, and ethical behaviour within a business environment.

What you'll be able to do

  • Understand the different types of business organisations
  • Identify the key functions within a business organisation
  • Explain the importance of effective communication in a business environment
  • Describe the role of technology in business operations
  • Recognise the importance of ethical behaviour in business
By email

Free, by email

Is this the right qualification for you?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

Your employer, or 'self-employed'

Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.

03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Implement marketing campaigns or activities

    Standard
04Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 6 roles, drawn from 31 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Marketing Campaign Coordinator

This work gives you a grounding in how marketing campaigns are planned and run. It can lead to roles such as senior marketing campaign manager or marketing operations specialist.

See the whole journey
Still deciding?

One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.

05The credits

The credits, and who awards them

Level 3 credits are regulated, and they are awarded by Cambridge OCR rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Accounting conceptsBusiness decisionsBusiness operationsChange managementCustomers and communicationDelivering a business projectEconomics for businessFinancial accounting

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Make the case from “Marketing and market research” to me in thirty seconds. I am the person who signs it off and I am already late.
You It would improve engagement and bring us in line with best practice.
The Coach Neither of those costs me anything to say no to. Open with the number that changes if I do nothing.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Pitch it Evaluate

    “Marketing and market research” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.

  • Bring your own plan Create

    For “Change management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Accounting concepts” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Lead it Apply

    “Management accounting” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Accounting concepts, one of this qualification's own units.

Accounting concepts Level 3

Applied to your work in any of these jobs

Learners will study fundamental accounting principles and concepts, applying them to record financial transactions and prepare financial statements. The unit also covers analysis of financial statements and the impact of accounting concepts on business decision-making.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for Cambridge OCR Level 3 Cambridge Technical Extended Diploma in Business

19 units in this credential, in the order it lists them, awarded by Cambridge OCR.

  1. Accounting concepts
  2. Business decisions
  3. Business operations
  4. Change management
  5. Customers and communication
  6. Delivering a business project

and 13 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Start my free AI Fluency module

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.