iCan Qualifications Limited · RQF Level 3

iCQ Level 3 Award for IT Users (ITQ)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

LevelRQF Level 3
Total credits12
Guided learning85 hours
Units in this qualification84

Awarded by iCan Qualifications Limited · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

This iCQ Level 3 Award for IT Users (ITQ) is an occupational qualification focused on developing practical IT skills. The content covers internet usage, data management software, IT communication fundamentals, multimedia software, and drawing and planning software.

These are the units iCan Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Audio SoftwareReal unit · iCan Qualifications Limited

You'll learn to capture, combine, edit, and present audio sequences using appropriate hardware and software. The unit emphasises creative manipulation of audio to produce professional-quality presentations.

What you'll be able to do

Use audio hardware to capture audio sequences effectively
Use audio software to capture audio sequences effectively
Use audio software tools to combine audio sequences creatively
Use audio software techniques to combine audio sequences effectively
Use audio software tools to edit audio sequences accurately
Use audio software techniques to edit audio sequences effectively
Play audio sequences clearly for review
Present audio sequences effectively to an audience

Audio SoftwareReal unit · iCan Qualifications Limited

You'll learn to capture, edit, play, and present audio sequences using audio hardware and software. The unit covers connecting and configuring hardware, recording audio, adjusting levels, and using software tools to manipulate audio content.

What you'll be able to do

Use audio hardware to capture sequences
Use audio software to capture sequences
Use audio software tools to edit sequences
Use audio software techniques to edit sequences
Play audio sequences
Present audio sequences

Audio SoftwareReal unit · iCan Qualifications Limited

This unit equips learners with skills to capture audio sequences using suitable hardware and software, combine and edit audio using software tools, and present audio sequences effectively for various purposes.

What you'll be able to do

Use audio hardware and software to capture audio sequences effectively
Use audio software tools to combine and edit audio sequences to a professional standard
Play and present audio sequences in a suitable format for the intended audience

Bespoke SoftwareReal unit · iCan Qualifications Limited

This unit covers the skills required to input, organise, and combine information using bespoke software applications. You'll develop the ability to accurately input data, organise information effectively, and use tools to edit, process, format, and present information.

What you'll be able to do

Input information using bespoke software applications
Organise information effectively using bespoke software applications
Combine information from different sources using bespoke software applications
Use appropriate tools and techniques to edit information within bespoke software
Process information accurately using bespoke software
Format information clearly and consistently using bespoke software
Present information effectively using bespoke software

Bespoke SoftwareReal unit · iCan Qualifications Limited

You'll use bespoke software to input, combine, organise, and retrieve information efficiently. The unit develops understanding of software structures and functions to process and present information accurately.

What you'll be able to do

Input and combine information using bespoke applications accurately and efficiently.
Use appropriate structures to organise and retrieve information efficiently within the bespoke software.
Use the functions of the software effectively to process and present information in a clear and understandable format.

Bespoke SoftwareReal unit · iCan Qualifications Limited

It teaches you to use bespoke software to input, combine, organise, and retrieve information efficiently. You'll create and modify software structures to optimise information management and exploit software functions to process and present data.

What you'll be able to do

Input and combine information using bespoke software, ensuring accuracy and efficiency.
Create and modify appropriate structures to organise and retrieve information efficiently within the bespoke software.
Exploit the functions of the software effectively to process and present information in a clear and concise manner.

Computerised Accounting SoftwareReal unit · iCan Qualifications Limited

You'll develop the ability to access, enter, edit, and process accounting information effectively using computerised accounting software. The unit covers navigating software, using tools and techniques to manage business transactions, and producing relevant accounting documents.

What you'll be able to do

Access accounting information within a computerised accounting software package
Enter accounting information accurately and efficiently into the software
Edit accounting information to correct errors or update records
Use computerised accounting software tools to process a range of business transactions
Apply appropriate techniques to ensure the accurate processing of business transactions
Produce accounting documents, such as invoices and receipts, using the software
Generate summary reports from the accounting software to meet specified requirements

Computerised Accounting SoftwareReal unit · iCan Qualifications Limited

You'll learn to securely access, enter, and edit accounting information using computerised accounting software. The unit includes processing business transactions and producing accounting documents and summary reports that comply with requirements.

What you'll be able to do

Access computerised accounting software securely and efficiently
Enter accounting information accurately and completely into the software
Edit accounting information as required, ensuring accuracy and compliance with regulations
Select appropriate tools and techniques within the software to process business transactions, such as sales, purchases, and payments
Use the selected tools and techniques to process business transactions accurately and efficiently
Produce accounting documents, such as invoices, receipts, and statements, to meet business requirements
Produce summary reports, such as profit and loss statements and balance sheets, to meet reporting requirements

Computerised Accounting SoftwareReal unit · iCan Qualifications Limited

You'll be able to securely access and operate computerised accounting software to enter, edit, and verify accounting information. The unit also covers processing business transactions, developing management reports, and setting up accounting systems.

What you'll be able to do

Access computerised accounting software securely
Enter accounting information accurately into the system
Edit accounting information as required to maintain data integrity
Process business transactions accurately from source documents using the software
Develop management information reports using the software's reporting tools
Interpret management information reports to identify trends and patterns
Set up a new computerised accounting system, configuring basic settings ready for use

Data Management SoftwareReal unit · iCan Qualifications Limited

It teaches you to accurately enter, edit, and maintain data records within a data management system, adhering to data quality standards. You'll retrieve and present data records clearly, following organisational procedures.

What you'll be able to do

Enter data records accurately into a data management system
Edit and maintain data records within a data management system, ensuring data integrity
Retrieve and display specific data records from a data management system according to given requirements
Present retrieved data in a clear and understandable format

Data Management SoftwareReal unit · iCan Qualifications Limited

This unit provides learners with the skills to enter, edit, and maintain data records accurately within a data management system. You'll retrieve and display data records using appropriate search and reporting techniques to meet specific requirements.

What you'll be able to do

Enter, edit and maintain data records in a data management system accurately and efficiently, adhering to data entry standards.
Retrieve and display data records to meet requirements, using appropriate search and filtering techniques.

Data Management SoftwareReal unit · iCan Qualifications Limited

You'll learn to enter, edit, and maintain data records within a data management system. The unit includes retrieving and displaying data accurately to meet specific requirements.

What you'll be able to do

Enter data records accurately and efficiently into a data management system
Edit and maintain data records within a data management system, ensuring data integrity
Retrieve and display data records from a data management system according to specified requirements

Database SoftwareReal unit · iCan Qualifications Limited

This unit focuses on entering, editing, and organising structured information within a database to maintain data integrity. You'll use database software tools to extract information and produce reports that meet specified requirements.

What you'll be able to do

Enter, edit and organise structured information in a database, ensuring data integrity and consistency.
Use database software tools to extract information and produce reports, presenting data in a clear and understandable format.

Database SoftwareReal unit · iCan Qualifications Limited

You'll gain skills to create and modify non-relational database tables, enter and organise structured information, and use database software tools to run queries and produce reports effectively.

What you'll be able to do

Create non-relational database tables
Modify non-relational database tables
Enter structured information in a database
Edit structured information in a database
Organise structured information in a database
Use database software tools to run queries
Use database software tools to produce reports

Database SoftwareReal unit · iCan Qualifications Limited

It teaches you to plan, create, and modify relational database tables to meet requirements. You'll enter, edit, and organise structured information accurately, and use database software tools to create, edit, and run queries and produce reports.

What you'll be able to do

Plan, create and modify relational database tables to meet specified requirements, considering data types and relationships
Enter, edit and organise structured information accurately and efficiently within a database, ensuring data integrity
Use database software tools to create, edit and run data queries to extract relevant information and produce informative reports

Design SoftwareReal unit · iCan Qualifications Limited

It teaches you to source, insert, and combine information from various origins to create effective designs. You'll use design software tools to create, manipulate, and edit designs to meet project needs.

What you'll be able to do

Obtain, insert and combine information from various sources to create effective designs
Use design software tools to create original designs, manipulate existing designs, and edit designs to meet specific requirements

Design SoftwareReal unit · iCan Qualifications Limited

It teaches you to obtain, insert, and combine information for designs using design software. You'll create, manipulate, and edit designs to meet specified requirements.

What you'll be able to do

Obtain information for designs
Insert information for designs
Combine information for designs
Use design software tools to create designs
Use design software tools to manipulate designs
Use design software tools to edit designs

Design SoftwareReal unit · iCan Qualifications Limited

You'll develop the ability to obtain, insert, and combine information from various sources to create designs using design software. The unit includes evaluating information suitability and accurately applying design elements appropriate to the target audience.

What you'll be able to do

Obtain information from various sources for use in designs
Insert information accurately and appropriately into designs
Combine different pieces of information effectively within designs
Use design software tools to create original designs
Use design software tools to manipulate existing designs
Use design software tools to edit designs to meet specific requirements

Desktop Publishing SoftwareReal unit · iCan Qualifications Limited

You'll learn to create effective publications using desktop publishing software. The unit covers selecting appropriate designs and page layouts, inputting and combining text and other information, and applying editing and formatting techniques to produce integrated publications.

What you'll be able to do

Select appropriate designs for publications based on their purpose and target audience
Use appropriate page layouts to create visually appealing and effective publications
Input text accurately into publications using desktop publishing software
Combine text with other information, such as images and graphics, to create integrated publications
Use desktop publishing software techniques to edit text to improve readability and clarity
Use desktop publishing software techniques to format publications to ensure consistency and visual appeal

Desktop Publishing SoftwareReal unit · iCan Qualifications Limited

You'll learn to select suitable designs and page layouts for publications, input and combine text and other elements, and use desktop publishing software techniques to edit and format publications for specific audiences and purposes.

What you'll be able to do

Select appropriate designs for publications, considering factors such as target audience and purpose
Use appropriate page layouts for publications, ensuring consistency and visual appeal
Input text accurately and efficiently into publications using desktop publishing software
Combine text with other information, such as images and graphics, within publications
Use desktop publishing software techniques to edit text, images and other elements within publications
Use desktop publishing software techniques to format publications to a professional standard

Desktop Publishing SoftwareReal unit · iCan Qualifications Limited

This unit equips learners with skills to select suitable designs and page layouts for publications using desktop publishing software. You'll input and combine text and other elements, applying editing and formatting techniques to produce visually effective and informative publications.

What you'll be able to do

Select appropriate designs for publications, considering factors such as target audience, purpose, and branding guidelines
Use appropriate page layouts for publications, ensuring consistency, readability, and visual appeal
Input text accurately and efficiently into publications, using appropriate formatting and styles
Combine text with other information, such as images, graphics, and charts, to create visually engaging and informative publications
Use desktop publishing software techniques to edit text, images, and other elements within publications
Use desktop publishing software techniques to format publications, ensuring consistency and adherence to design principles

Drawing and Planning SoftwareReal unit · iCan Qualifications Limited

You'll develop the ability to input, organise, and combine information for drawings or plans using drawing and planning software. The unit includes using editing, manipulation, formatting, and presentation tools to produce accurate and well-structured drawings or plans.

What you'll be able to do

Input information for drawings or plans
Organise information for drawings or plans
Combine information for drawings or plans
Use tools and techniques to edit drawings or plans
Use tools and techniques to manipulate drawings or plans
Use tools and techniques to format drawings or plans
Use tools and techniques to present drawings or plans

Drawing and Planning SoftwareReal unit · iCan Qualifications Limited

You'll learn to input, organise, and combine information for drawings or plans using drawing and planning software. The unit also covers the use of editing and formatting tools to manipulate and present drawings effectively.

What you'll be able to do

Input, organise and combine information from various sources to create drawings or plans
Use appropriate tools and techniques within drawing and planning software to edit, manipulate, and format drawings or plans
Present drawings or plans in a clear, accurate, and professional manner, suitable for the intended purpose

Drawing and Planning SoftwareReal unit · iCan Qualifications Limited

You'll learn to input, organise, combine, edit, manipulate, format, and present information using drawing and planning software. The unit focuses on creating professional drawings or plans through effective use of software tools and techniques.

What you'll be able to do

Input information for drawings or plans
Organise information for drawings or plans
Combine information for drawings or plans
Use tools and techniques to edit drawings or plans
Use tools and techniques to manipulate drawings or plans
Use tools and techniques to format drawings or plans
Use tools and techniques to present drawings or plans

IT Communication FundamentalsReal unit · iCan Qualifications Limited

You'll learn to select and use various information sources, including Internet-based resources, to meet specific needs. The unit covers evaluating information fitness for purpose and using IT tools to communicate and exchange information safely and responsibly.

What you'll be able to do

Select and use a variety of sources of information to meet specific needs
Access, search for, select and use Internet-based information and evaluate its fitness for purpose, considering factors such as reliability and relevance
Select and use IT tools to communicate and exchange information safely, responsibly and effectively, adhering to relevant policies and procedures

IT Communication FundamentalsReal unit · iCan Qualifications Limited

It teaches you to use various information sources effectively, including Internet-based research. You'll learn to assess information fitness for purpose and select appropriate IT tools for communication.

What you'll be able to do

Use a variety of sources of information to meet needs, demonstrating effective research skills.
Access, search for, select and use Internet-based information and assess its fitness for purpose, considering reliability and validity.
Select and use IT to communicate and exchange information effectively, using appropriate communication methods.

IT Security for UsersReal unit · iCan Qualifications Limited

You'll learn to select, use, and develop procedures to monitor and minimise security risks to IT systems and data. The unit covers identifying risks and applying appropriate security measures.

What you'll be able to do

Select appropriate procedures to monitor IT systems for security risks
Use appropriate procedures to monitor IT systems for security risks
Develop appropriate procedures to monitor IT systems for security risks
Select appropriate procedures to minimise security risks to IT systems and data
Use appropriate procedures to minimise security risks to IT systems and data
Develop appropriate procedures to minimise security risks to IT systems and data

IT Security for UsersReal unit · iCan Qualifications Limited

This unit provides learners with knowledge and skills to identify security risks to IT systems and data and apply appropriate methods to minimise these risks. You'll follow organisational procedures to protect IT resources effectively.

What you'll be able to do

Use appropriate methods to minimise security risks to IT systems and data, following organisational procedures

IT Security for UsersReal unit · iCan Qualifications Limited

It teaches you to identify common security risks to IT systems and data and select appropriate methods to minimise these risks. You'll justify their choices to effectively protect IT resources from threats and breaches.

What you'll be able to do

Select appropriate methods to minimise security risks to IT systems
Select appropriate methods to minimise security risks to data
Use chosen methods effectively to protect IT systems from security threats
Use chosen methods effectively to protect data from security breaches

IT Software FundamentalsReal unit · iCan Qualifications Limited

It teaches you to select and use appropriate software applications to meet needs and solve problems. You'll enter, develop, and format various types of information, presenting it suitably for the intended purpose and audience using IT tools and facilities.

What you'll be able to do

Select software applications to meet needs
Use software applications to meet needs
Select software applications to solve problems
Use software applications to solve problems
Enter different types of information to suit its meaning and purpose
Develop different types of information to suit its meaning and purpose
Format different types of information to suit its meaning and purpose
Present information in ways that are fit for purpose
Present information in ways that are fit for the audience
Make effective use of IT tools to present information
Make effective use of IT facilities to present information

IT Software FundamentalsReal unit · iCan Qualifications Limited

You'll develop fundamental skills in selecting and using software applications to meet needs and solve problems. The unit covers entering, developing, combining, and formatting information appropriately for purpose and audience.

What you'll be able to do

Select appropriate software applications to meet specific needs and solve problems
Use selected software applications effectively to perform required tasks
Enter different types of information into software applications accurately
Develop different types of information within software applications to meet requirements
Combine different types of information within software applications to create meaningful outputs
Format different types of information within software applications to suit its meaning and purpose
Present information using IT tools and facilities in ways that are fit for purpose and audience
Evaluate the selection and use of IT tools and facilities to present information effectively

IT User FundamentalsReal unit · iCan Qualifications Limited

You'll gain fundamental IT user skills, including using IT systems to complete tasks, organising and retrieving information efficiently, understanding safety and security practices, and performing routine maintenance and problem-solving on IT systems.

What you'll be able to do

Use IT systems effectively to meet specific needs and complete tasks
Organise, store, and retrieve information efficiently using appropriate IT tools and techniques
Follow and understand the importance of safety and security practices when using IT systems
Carry out routine maintenance of IT systems and respond appropriately to routine IT system problems

IT User FundamentalsReal unit · iCan Qualifications Limited

You'll gain foundational knowledge of IT systems and their effective use for various tasks. The unit covers managing information storage and retrieval, adhering to safety and security practices, and performing basic system maintenance and troubleshooting.

What you'll be able to do

Use IT systems effectively to meet a variety of needs, including communication, information access, and task completion
Manage information storage and retrieval appropriately, using file management techniques and storage devices
Follow and understand the need for safety practices when using IT equipment and systems
Understand and adhere to security practices to protect IT systems and data from threats
Maintain IT systems by performing routine tasks and troubleshooting common problems

Imaging SoftwareReal unit · iCan Qualifications Limited

You'll learn to obtain, insert, and combine information for images from various sources using imaging software. The unit includes creating, manipulating, and editing images through software tools to produce desired visual effects.

What you'll be able to do

Obtain, insert and combine information for images from various sources, ensuring compatibility and appropriate formatting.
Use imaging software tools to create, manipulate and edit images, applying various techniques to achieve desired effects.

Imaging SoftwareReal unit · iCan Qualifications Limited

This unit provides learners with skills to obtain, insert, and combine information for images using imaging software. You'll create, manipulate, and edit images effectively to produce visually appealing results.

What you'll be able to do

Obtain information for images
Insert information for images
Combine information for images
Use imaging software tools to create images
Use imaging software tools to manipulate images
Use imaging software tools to edit images

Imaging SoftwareReal unit · iCan Qualifications Limited

You'll learn to obtain, insert, and combine information within images using imaging software. The unit covers creating, manipulating, and editing images effectively by applying a range of software tools.

What you'll be able to do

Obtain information for images from various sources
Insert information into images
Combine different pieces of information within images
Use imaging software tools to create images
Use imaging software tools to manipulate images
Use imaging software tools to edit images

Improving Productivity Using ITReal unit · iCan Qualifications Limited

It teaches you to plan, select, and use IT systems and software to improve productivity. You'll review and adapt the use of IT tools and develop solutions to enhance ongoing use and ensure successful outcomes.

What you'll be able to do

Plan appropriate IT systems for different purposes
Plan appropriate software for different purposes
Select appropriate IT systems for different purposes
Select appropriate software for different purposes
Use appropriate IT systems for different purposes
Use appropriate software for different purposes
Review the ongoing use of IT tools and systems to make sure that activities are successful
Adapt the ongoing use of IT tools and systems to make sure that activities are successful
Develop solutions to improve the ongoing use of IT tools and systems
Test solutions to improve the ongoing use of IT tools and systems

Improving Productivity Using ITReal unit · iCan Qualifications Limited

It teaches you to plan, select, and use appropriate IT systems and software to improve productivity. You'll evaluate IT tool effectiveness and devise solutions to enhance IT use for themselves and others.

What you'll be able to do

Plan, select, and use appropriate IT systems and software for different purposes, considering factors such as functionality, cost, and compatibility.
Evaluate the selection and use of IT tools to ensure that activities are successful, identifying areas for improvement and recommending solutions.
Devise solutions to improve the use of IT tools and systems for self and others, providing training and support as needed.

Improving Productivity Using ITReal unit · iCan Qualifications Limited

You'll plan, use, and review IT systems and software efficiently to meet specified task requirements. The unit emphasises adherence to organisational procedures and keyboard proficiency to ensure successful completion of work activities.

What you'll be able to do

Plan the use of appropriate IT systems and software to meet specified requirements
Use IT systems and software efficiently to complete planned tasks
Review the selection and use of IT tools to make sure that work activities are successful

Internet Safety for IT usersReal unit · iCan Qualifications Limited

This unit provides learners with knowledge of internet safety risks and strategies to safeguard themselves and others online. You'll understand data security measures and legal requirements related to online activities.

What you'll be able to do

Understand the potential risks that can exist when using the Internet and online services
Safeguard self and others when working online, including identifying and reporting potential dangers
Take appropriate precautions to maintain data security and protect personal information online
Follow legal constraints, organisational guidelines and established procedures which apply when working online to ensure responsible and compliant behaviour

Multimedia SoftwareReal unit · iCan Qualifications Limited

This unit covers the planning, creation, editing, and presentation of multimedia products. You'll learn to organise content, combine various media types using software tools, and produce multimedia outcomes tailored to specific purposes and audiences.

What you'll be able to do

Plan the content and organisation of multimedia products to effectively meet identified needs and objectives
Obtain, input and combine various content types (e.g., text, images, audio, video) to build comprehensive multimedia outcomes
Use multimedia software tools to edit and format multimedia content, ensuring it meets specified requirements and quality standards
Play and present completed multimedia outcomes in a suitable format for the intended audience

Multimedia SoftwareReal unit · iCan Qualifications Limited

This unit develops learners' ability to plan, obtain, input, combine, build, edit, play, and present multimedia content. You'll create multimedia products that meet target audience needs and convey key messages effectively.

What you'll be able to do

Plan the content of multimedia products to meet needs
Plan the organisation of multimedia products to meet needs
Obtain content to build multimedia outcomes
Input content to build multimedia outcomes
Combine content to build multimedia outcomes
Use tools to build multimedia content
Use techniques to build multimedia content
Use tools to edit multimedia content
Use techniques to edit multimedia content
Play multimedia outcomes
Present multimedia outcomes

Multimedia SoftwareReal unit · iCan Qualifications Limited

It teaches you to plan, organise, and create multimedia products using multimedia software. You'll obtain and combine content from various sources, edit and format multimedia elements, and present integrated multimedia outcomes to meet requirements.

What you'll be able to do

Plan the content of multimedia products to meet identified needs
Organise the structure of multimedia products to ensure effective communication
Obtain content from various sources for inclusion in multimedia products
Input content into multimedia software accurately and efficiently
Combine different types of content, such as text, images, audio, and video, to create integrated multimedia outcomes
Use multimedia software tools to edit multimedia content to enhance its quality
Format multimedia content to ensure consistency and visual appeal
Play multimedia outcomes to check functionality and appearance
Present multimedia outcomes to an audience, adapting the presentation to suit the context

Optimise IT System PerformanceReal unit · iCan Qualifications Limited

This unit covers the maintenance of IT hardware and software to ensure system performance. You'll develop skills in managing files, troubleshooting common IT problems, and customising the IT environment to meet specific user needs.

What you'll be able to do

Maintain IT hardware components in working order, following manufacturer's instructions and safety guidelines
Maintain IT software applications in working order, including applying updates and patches
Manage files and folders effectively to maintain optimal IT system performance
Respond to common IT system problems and errors, using troubleshooting techniques
Customise the IT working environment, including settings and preferences, to meet individual needs

Optimise IT System PerformanceReal unit · iCan Qualifications Limited

You'll gain knowledge and skills to maintain efficient IT system performance by managing hardware and software, files, and disks. The unit also covers troubleshooting common problems, customising the working environment, and maintaining software to meet performance needs.

What you'll be able to do

Keep computer hardware operating efficiently
Keep computer software operating efficiently
Manage files to optimise IT system performance
Manage disks to optimise IT system performance
Troubleshoot common IT system problems
Respond to common IT system problems
Troubleshoot common IT system errors
Respond to common IT system errors
Customise the working environment to optimise performance
Maintain software to meet performance needs

Optimise IT System PerformanceReal unit · iCan Qualifications Limited

You'll learn to optimise IT system performance through regular hardware and software maintenance, effective file management, and troubleshooting. The unit covers planning and monitoring maintenance to reduce downtime and improve system efficiency.

What you'll be able to do

Keep computer hardware operating efficiently by performing regular maintenance tasks
Keep computer software operating efficiently by installing updates and patches
Manage files effectively to maintain and improve IT system performance, including organising, deleting and archiving files
Troubleshoot IT system problems quickly and effectively, identifying the root cause and implementing solutions
Respond to IT system problems effectively, minimising downtime and disruption
Plan routine maintenance of hardware and software, scheduling tasks to ensure optimal performance
Monitor the routine maintenance of hardware and software, tracking progress and identifying potential issues
Plan non-routine maintenance of hardware and software, such as upgrades and replacements
Monitor the non-routine maintenance of hardware and software, ensuring tasks are completed on time and within budget
Review hardware and software configurations to identify areas for improvement
Modify hardware and software settings to maintain performance, optimising system resources

Personal Information Management SoftwareReal unit · iCan Qualifications Limited

This unit develops learners' ability to use personal information management software to schedule appointments and meetings, prioritise tasks, and organise contact information securely using calendars, task lists, and address books.

What you'll be able to do

Use calendars within personal information management software to schedule appointments effectively
Use calendars within personal information management software to schedule meetings efficiently
Use a task list to record activities that need to be completed
Prioritise activities within a task list to manage workload effectively
Use an address book to store contact information securely
Organise contact information within an address book for easy retrieval
Retrieve contact information from an address book quickly and accurately

Personal Information Management SoftwareReal unit · iCan Qualifications Limited

You'll learn to use personal information management software effectively, including scheduling appointments with calendars, prioritising activities using task lists, and securely managing contact information through address books.

What you'll be able to do

Use a calendar function within personal information management software to schedule appointments effectively
Use a task list function within personal information management software to prioritise activities according to importance and deadlines
Use an address book function within personal information management software to store contact information securely
Use an address book function within personal information management software to organise contact information logically
Use an address book function within personal information management software to retrieve contact information quickly and efficiently

Presentation SoftwareReal unit · iCan Qualifications Limited

You'll learn to input, combine, structure, edit, and format text and other information within presentation slides. The unit also covers preparing slides using presentation software tools to meet specific presentation needs.

What you'll be able to do

Input and combine text and other information within presentation slides
Use presentation software tools to structure slides
Use presentation software tools to edit slides
Use presentation software tools to format slides
Prepare slides for presentation to meet needs

Presentation SoftwareReal unit · iCan Qualifications Limited

This unit develops learners' skills in using presentation software to input and combine text and multimedia content. You'll structure, edit, and format slides to prepare a coherent slideshow for presentation.

What you'll be able to do

Input and combine text and other information within presentation slides effectively
Use presentation software tools to structure, edit and format slide sequences in a logical manner
Prepare a slideshow for presentation, ensuring it is ready for delivery

Presentation SoftwareReal unit · iCan Qualifications Limited

This unit develops learners' ability to use presentation software to input and combine text and other information within slides. You'll structure, edit, format, and prepare interactive presentations for effective delivery.

What you'll be able to do

Input text within presentation slides accurately
Combine text and other information within presentation slides effectively
Use presentation software tools to structure presentations logically
Use presentation software tools to edit presentations accurately
Use presentation software tools to format presentations consistently
Prepare interactive slideshows for presentation purposes

Project Management SoftwareReal unit · iCan Qualifications Limited

This unit provides learners with the ability to create and manage project plans using project management software. Skills include defining project scope, objectives, and deliverables, entering and updating task and resource information, and reporting on project progress.

What you'll be able to do

Create a project plan, defining the project scope, objectives, and deliverables
Define the tasks required to complete the project, breaking down the work into manageable components
Enter information about project tasks, including start and end dates, dependencies, and resource requirements
Edit information about project tasks and resources as needed, ensuring accuracy and up-to-date information
Update information about project progress regularly, tracking task completion and identifying potential delays
Select appropriate tools and techniques to display project status, such as Gantt charts and progress reports
Use appropriate tools and techniques to report on project status to stakeholders, providing clear and concise information

Project Management SoftwareReal unit · iCan Qualifications Limited

You'll learn to plan and manage projects using project management software. The unit covers defining project objectives, entering and updating task information, and generating reports to communicate project status.

What you'll be able to do

Create and define a project, including its objectives, scope, and deliverables
Enter and edit information about project tasks and resources within project management software
Update information about project progress, including task completion, resource allocation, and potential delays
Select and use appropriate tools and techniques to display and report on project status, providing clear and concise information to stakeholders

Project Management SoftwareReal unit · iCan Qualifications Limited

You'll learn to create and manage projects using project management software. The unit includes defining project details, entering and editing tasks and resources, updating progress, and using tools to display and report project status.

What you'll be able to do

Create a new project within project management software
Define the key characteristics and objectives of a project clearly
Enter information about project tasks, including dependencies and timelines
Enter information about project resources, including allocation and costs
Edit information about project tasks to reflect changes in scope or requirements
Edit information about project resources to reflect availability and costs
Update information about project progress regularly and accurately
Select appropriate tools and techniques within the software to display project status visually
Use appropriate tools and techniques to generate reports on project status for different stakeholders

Set Up an IT SystemReal unit · iCan Qualifications Limited

It teaches you to select and connect personal computers with hardware and storage media safely. You'll connect IT systems to communication services, install and configure software, and verify system functionality.

What you'll be able to do

Select a personal computer and associated hardware components safely, based on identified needs
Connect a personal computer safely with associated hardware and storage media to meet needs
Select and connect an IT system to a communication service (e.g., internet, network) to meet needs
Install software applications on the IT system, following installation procedures
Configure software applications to meet specific user requirements
Check that the IT system and communication service are working successfully after setup and configuration

Set Up an IT SystemReal unit · iCan Qualifications Limited

This unit equips learners to select, connect, and set up an IT system, including hardware, storage media, and communication services, to meet identified needs. You'll install and configure operating systems and application software, and verify system functionality.

What you'll be able to do

Select and connect up a personal computer safely with associated hardware and storage media to meet identified needs, ensuring compatibility and proper functioning.
Select and connect the IT system to a communication service successfully to meet identified needs, configuring settings for optimal performance.
Install and configure operating system and application software for use, following installation procedures and customising settings.
Check that the IT system and communication service are working successfully, performing tests and troubleshooting any issues.

Set Up an IT SystemReal unit · iCan Qualifications Limited

You'll learn to safely connect personal computers, printers, and peripheral devices, and to connect to IT communication services. The unit includes software setup and verification of system and service functionality.

What you'll be able to do

Connect a personal computer safely, following manufacturer's instructions
Connect a printer safely, following manufacturer's instructions
Connect peripheral devices safely, following manufacturer's instructions
Connect to an IT communication service, adhering to security protocols
Set up software correctly for intended use, following installation guidelines
Check that the IT system is working successfully, verifying all components
Check that the IT communication service is working successfully, testing connectivity

Specialist SoftwareReal unit · iCan Qualifications Limited

It teaches you to input and combine information accurately using specialist software. You'll create and modify structures to organise and retrieve information efficiently, and exploit software functions to process and present information effectively.

What you'll be able to do

Input information using specialist software
Combine information using specialist software
Create appropriate structures to organise information efficiently within specialist software
Modify existing structures to organise information efficiently within specialist software
Exploit the functions of the specialist software effectively to process information
Exploit the functions of the specialist software effectively to present information

Specialist SoftwareReal unit · iCan Qualifications Limited

You'll learn to input, organise, combine, edit, process, format, and present information using specialist software. The unit focuses on utilising software tools to improve the accuracy and clarity of information.

What you'll be able to do

Input, organise and combine information using specialist software
Use tools to edit information using specialist software
Use tools to process information using specialist software
Use tools to format information using specialist software
Use tools to present information using specialist software
Use techniques to edit information using specialist software
Use techniques to process information using specialist software
Use techniques to format information using specialist software
Use techniques to present information using specialist software

Specialist SoftwareReal unit · iCan Qualifications Limited

You'll develop the ability to input, combine, organise, and retrieve information effectively using specialist software applications. The unit includes using software functions to process and present information, supporting tasks such as calculations and data analysis.

What you'll be able to do

Input information accurately and efficiently using specialist applications
Combine different types of information within specialist applications, such as text, data, and images
Use appropriate structures within the software to organise information logically
Use appropriate structures within the software to retrieve information efficiently
Use the functions of the software effectively to process information, such as calculations, analysis, and filtering
Use the functions of the software effectively to present information, such as reports, charts, and presentations

Spreadsheet SoftwareReal unit · iCan Qualifications Limited

It teaches you to enter, edit, and organise numerical and other data in spreadsheets accurately. You'll use formulas and tools to summarise, display, and present spreadsheet information effectively.

What you'll be able to do

Use a spreadsheet to enter numerical data accurately
Use a spreadsheet to enter other data types correctly
Use a spreadsheet to edit data efficiently
Use a spreadsheet to organise data logically
Use appropriate formulas to summarise spreadsheet information effectively
Use appropriate tools to summarise spreadsheet information clearly
Use appropriate tools to display spreadsheet information effectively
Select appropriate tools to present spreadsheet information effectively
Use appropriate techniques to present spreadsheet information effectively

Spreadsheet SoftwareReal unit · iCan Qualifications Limited

You'll use spreadsheet software to enter, edit, and organise numerical and other data accurately. The unit covers selecting and applying formulas and data analysis tools, and presenting spreadsheet information clearly.

What you'll be able to do

Use a spreadsheet to enter, edit and organise numerical and other data accurately
Select and use appropriate formulas and data analysis tools to meet specific requirements
Select and use appropriate tools and techniques to present and format spreadsheet information clearly and effectively

Spreadsheet SoftwareReal unit · iCan Qualifications Limited

This unit develops learners' skills in using spreadsheet software to enter, edit, and organise numerical and other data. You'll apply formulas and data analysis tools and present spreadsheet information using appropriate formatting and publishing techniques.

What you'll be able to do

Use a spreadsheet to enter numerical data accurately and efficiently
Use a spreadsheet to edit and modify data, ensuring data integrity
Use a spreadsheet to organise data using appropriate formatting and layout techniques
Select and use appropriate formulas to perform calculations and data analysis
Select and use appropriate data analysis tools and techniques to meet specific requirements
Use tools and techniques to present spreadsheet information clearly and effectively using charts, graphs, and tables
Use formatting techniques to enhance the visual appeal and readability of spreadsheet information
Publish spreadsheet information in appropriate formats for sharing and distribution

Using Collaborative TechnologiesReal unit · iCan Qualifications Limited

This unit covers the safe and effective use of collabourative technologies. You'll set up and access IT tools and devices, prepare collabourative environments, contribute to tasks, and adhere to organisational policies and best practices for security.

What you'll be able to do

Stay safe and secure when using collaborative technology by adhering to organisational policies and best practices
Set up and access IT tools and devices for collaborative working, ensuring compatibility and functionality
Prepare collaborative technologies for use by configuring settings and ensuring all participants have the necessary access and training
Contribute to tasks using collaborative technologies, actively participating in discussions and sharing information effectively

Using Collaborative TechnologiesReal unit · iCan Qualifications Limited

You'll learn to safely plan, set up, and use collabourative technologies for project work. The unit focuses on minimising security risks, protecting sensitive information, and contributing effectively to collabourative tasks while following security protocols.

What you'll be able to do

Stay safe when working with collaborative technology by adhering to security protocols
Stay secure when working with collaborative technology by protecting sensitive information
Plan the use of IT tools and devices for collaborative working to meet project requirements
Set up IT tools and devices for collaborative working, ensuring they are configured correctly
Prepare collaborative technologies for use by testing functionality and accessibility
Contribute to tasks using collaborative technologies, actively participating in discussions and sharing information
Contribute to tasks using collaborative technologies, adhering to agreed protocols and deadlines

Using Collaborative TechnologiesReal unit · iCan Qualifications Limited

You'll develop the ability to work safely and securely with collabourative technologies. The unit covers risk identification, safe setup of IT tools for collabouration, and effective task management using collabourative platforms.

What you'll be able to do

Identify potential risks to safety and security when working with collaborative technology
Apply safe practices to minimise risks when using collaborative technology
Plan the selection and configuration of IT tools and devices for collaborative working
Set up IT tools and devices to enable effective collaborative working
Prepare collaborative technologies for use by ensuring they are functional and accessible
Manage tasks effectively using collaborative technologies to track progress and assign responsibilities

Using EmailReal unit · iCan Qualifications Limited

This unit develops learners' ability to compose, send, and manage email messages using email software tools. You'll apply techniques for clear communication and effective organisation of incoming emails.

What you'll be able to do

Use e-mail software tools to compose clear and concise messages.
Use e-mail software tools to send messages to the intended recipients.
Apply appropriate e-mail techniques when composing and sending messages.
Manage incoming email by prioritising messages effectively.
Manage incoming email by organising messages into relevant folders.
Manage incoming email by responding to messages in a timely manner.

Using EmailReal unit · iCan Qualifications Limited

This unit develops learners' proficiency in composing, sending, and managing email messages using email software. You'll learn to apply appropriate formatting and tone, address messages correctly, and prioritise and respond to incoming emails.

What you'll be able to do

Use e-mail software tools and techniques to compose and send clear, concise, and professional messages
Manage incoming e-mail effectively by prioritising, filtering, and responding to messages in a timely manner

Using EmailReal unit · iCan Qualifications Limited

This unit covers the use of email software tools and techniques to compose, send, and manage email messages. You'll learn to create clear, concise emails with professional formatting, address messages correctly to individuals and groups, and attach relevant files using 'Cc' and 'Bcc' functions.

What you'll be able to do

Use e-mail software tools to compose clear, concise, and professional messages
Use e-mail software techniques to send messages to individuals and groups, ensuring appropriate addressing and attachments
Manage e-mail software effectively by organising inboxes, creating folders, and using filters
Manage e-mail software effectively by prioritising messages, responding promptly, and archiving or deleting messages appropriately
Apply security measures when using e-mail software to protect against viruses, phishing, and other threats

Using Mobile IT DevicesReal unit · iCan Qualifications Limited

It teaches you to set up and configure mobile IT devices to meet user needs. You'll use applications, manage files, transfer data securely, and maintain device performance through routine tasks.

What you'll be able to do

Set up a mobile IT device, configuring settings and features to meet specific user needs
Use a range of applications and files effectively on the mobile device to perform required tasks
Transfer data securely to and from the mobile device using appropriate methods
Maintain the performance of the mobile device by carrying out routine tasks such as software updates and data management

Using Mobile IT DevicesReal unit · iCan Qualifications Limited

It teaches you to set up and customise mobile IT devices to meet individual needs. You'll select and use applications and files, transfer data effectively, and optimise device performance through configuration and customisation.

What you'll be able to do

Set up the mobile device to meet needs
Customise the mobile device to meet needs
Select applications on the mobile device
Use applications on the mobile device
Select files on the mobile device
Use files on the mobile device
Use tools to transfer data to and from mobile devices
Use techniques to transfer data to and from mobile devices
Optimise the performance of mobile devices

Using a computer keyboardReal unit · iCan Qualifications Limited

This unit develops learners' ability to accurately enter and edit alphanumeric information using a computer keyboard. You'll also learn to maintain consistent typing speed and use the keyboard to access and navigate software applications.

What you'll be able to do

Use a keyboard to enter alphanumeric information accurately, maintaining a consistent typing speed
Use a keyboard to edit alphanumeric information, correcting errors and making changes as needed
Use a keyboard to access software applications, launching programs and navigating menus
Use a keyboard to navigate software applications, moving between windows, tabs, and fields

Using the InternetReal unit · iCan Qualifications Limited

You'll learn to connect to the Internet and navigate webpages effectively using browser software. The unit covers searching for information, communicating online, and understanding safety and security practices when working on the Internet.

What you'll be able to do

Connect to the Internet using appropriate hardware and software
Use browser software to navigate webpages effectively and efficiently
Use browser tools to search for information from the Internet using appropriate search terms and techniques
Use browser software to communicate information online through various platforms
Understand the need for safety and security practices when working online, including data protection and online behaviour

Using the InternetReal unit · iCan Qualifications Limited

It teaches you to select and set up appropriate Internet connections and configure browser software for effective navigation. You'll learn to search efficiently for information online and use browser tools to communicate information securely.

What you'll be able to do

Select and set up an appropriate connection to access the Internet, taking into account the user's needs and available resources.
Set up and use browser software to navigate webpages effectively, utilising key features and functions.
Use browser tools to search effectively and efficiently for information from the Internet, employing appropriate search strategies and techniques.
Use browser software to communicate information online, utilising various communication methods and platforms.
Develop and apply appropriate safety and security practices and procedures when working online, protecting personal data and devices from potential threats.

Using the InternetReal unit · iCan Qualifications Limited

You'll learn to connect to the internet, navigate web pages, search for information, and communicate online using browser software. The unit also emphasises the importance of safety and security practices when working online.

What you'll be able to do

Connect to the internet using appropriate hardware and software
Use browser software to navigate web pages effectively
Use browser tools to search for information from the internet efficiently
Use browser software to communicate information online in a professional manner
Follow and understand the need for safety and security practices when working online to protect personal and organisational data

Video SoftwareReal unit · iCan Qualifications Limited

This unit covers the use of video hardware and software to capture, combine, and edit video sequences. You'll learn to set up equipment correctly and present video content with appropriate audio and visual quality.

What you'll be able to do

Use video hardware to capture video sequences, ensuring proper lighting and sound
Use video software to capture video sequences, adjusting settings for optimal quality
Use video software tools to combine video sequences, creating a cohesive narrative
Use video software tools to edit video sequences, trimming, cutting, and adding transitions
Play video sequences using appropriate software and hardware
Present video sequences to an audience, ensuring clear audio and visual quality

Video SoftwareReal unit · iCan Qualifications Limited

You'll gain practical skills in using video hardware and software to capture, combine, and edit video sequences. The unit covers the use of video software tools and techniques to produce and present video content with attention to quality and appropriate settings.

What you'll be able to do

Use video hardware, such as cameras and microphones, to capture video sequences effectively
Use video software to capture video sequences, ensuring appropriate settings and quality
Use video software tools to combine multiple video sequences into a cohesive whole
Use video software techniques to edit video sequences, including trimming, cutting, and adding transitions
Play video sequences using appropriate software and hardware
Present video sequences effectively, considering factors such as audience, environment, and purpose

Video SoftwareReal unit · iCan Qualifications Limited

You'll learn to capture video sequences using appropriate hardware and software, edit these sequences using video software tools, and present the final video in a suitable format for the intended audience.

What you'll be able to do

Use video hardware and software to capture video sequences effectively
Use video software tools and techniques to edit video sequences to a professional standard
Play and present video sequences in a suitable format for the intended audience

Website SoftwareReal unit · iCan Qualifications Limited

You'll plan, create, structure, format, and publish web pages using website software tools. The unit covers considerations such as target audience and purpose, ensuring web pages are accessible and functional for internet or intranet publication.

What you'll be able to do

Plan web pages, considering factors such as target audience, purpose, and content
Create web pages using appropriate software and tools
Use website software tools to structure web pages, ensuring logical organisation and navigation
Use website software tools to format web pages, applying appropriate styles and layouts
Publish web pages to the Internet, ensuring accessibility and functionality
Publish web pages to an intranet, ensuring accessibility and functionality within the organisation

Website SoftwareReal unit · iCan Qualifications Limited

This unit covers creating website structures and styles using website software tools. You'll prepare content, apply styling, and publish websites with organised navigation and appropriate design.

What you'll be able to do

Create structures for websites
Create styles for websites
Use website software tools to prepare content for websites
Publish websites

Website SoftwareReal unit · iCan Qualifications Limited

You'll learn to create and style websites using appropriate software tools. The unit covers building website structures, applying CSS styles, integrating multimedia and interactive features, and publishing and testing multi-page websites.

What you'll be able to do

Create website structures using appropriate markup languages and design principles
Create website styles using cascading style sheets (CSS) to control the appearance and layout of web pages
Use website software tools and features to develop multiple page websites with consistent navigation and user interface elements
Select and integrate multimedia elements, such as images, audio, and video, into websites
Select and implement interactive features, such as forms, animations, and dynamic content, to enhance user engagement
Publish websites to a web server or hosting platform
Test websites thoroughly to ensure functionality, accessibility, and compatibility across different browsers and devices

Word Processing SoftwareReal unit · iCan Qualifications Limited

You'll learn to enter, edit, combine, and structure text and other information within word processing documents. The unit also covers formatting and presenting documents professionally using word processing software tools.

What you'll be able to do

Enter text accurately within word processing documents
Edit text accurately within word processing documents
Combine text and other information accurately within word processing documents
Structure information effectively within word processing documents
Use word processing software tools to format documents
Use word processing software tools to present documents

Word Processing SoftwareReal unit · iCan Qualifications Limited

You'll learn to accurately enter and combine text and other information within word processing documents. The unit covers creating and modifying document layouts and structures and using software tools to format and present documents effectively.

What you'll be able to do

Enter text and other information accurately within word processing documents
Combine text and other information accurately within word processing documents
Create layouts for word processing documents
Modify layouts for word processing documents
Create structures for word processing documents
Modify structures for word processing documents
Use word processing software tools to format documents effectively
Use word processing software tools to present documents effectively to meet requirements

Word Processing SoftwareReal unit · iCan Qualifications Limited

This unit covers the use of word processing software to enter and combine text and other information accurately. You'll learn to create and modify document layouts, structures, and styles, and apply formatting tools to present documents effectively to meet specified requirements.

What you'll be able to do

Enter text accurately within word processing documents
Combine text and other information accurately within word processing documents
Create appropriate layouts for word processing documents
Modify layouts for word processing documents as required
Create appropriate structures for word processing documents
Modify structures for word processing documents as required
Create appropriate styles for word processing documents
Modify styles for word processing documents as required
Use word processing software tools and techniques to format documents effectively
Use word processing software tools and techniques to present documents effectively to meet requirements

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Audio SoftwareAudio SoftwareAudio SoftwareBespoke SoftwareBespoke SoftwareBespoke SoftwareComputerised Accounting SoftwareComputerised Accounting Software

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration

iCQ Level 3 Award for IT Users (ITQ)

Apply Conditional Formatting to Visualise Data
Create formulae and charts in spreadsheets
Database Software
IT Software Fundamentals
Manage collaborative IT tools and social media
Multimedia Software
Optimise performance of cloud services
Project management software

This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Apply Conditional Formatting to Visualise DataCreate formulae and charts in spreadsheetsDatabase SoftwareDatabase SoftwareIT Software FundamentalsIT Software FundamentalsManage collaborative IT tools and social mediaMultimedia SoftwareOptimise performance of cloud servicesProject management softwareRetrieve and present structured dataReview and improve productivity using digital applicationsSelect and use collaborative IT tools and social networksSet up an IT systemSet up an IT systemSet up an IT systemSet up security software for digital systemsSpreadsheet Software+5 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.

Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.

Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.

Audio SoftwareLevel 3

Applied to your own work

Learners will acquire skills to capture, combine, edit, and present audio sequences using appropriate hardware and software. The unit emphasises creative manipulation of audio to produce professional-quality presentations.

How the thinking builds

Remember
Understand
Apply
Analyse
Evaluate
Create

An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

Your PlanIllustration

Built for iCQ Level 3 Award for IT Users (ITQ)

31 units in this credential, in the order it lists them, awarded by iCan Qualifications Limited.

Audio Software
Bespoke Software
Computerised Accounting Software
Data Management Software
Database Software
Design Software

and 25 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

6CreateThe Creative Catalyst
5EvaluateThe Evidence Evaluator
4AnalyseThe Analyst
3ApplyThe Coach
2UnderstandThe Connector
1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.