How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer iCan Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and iCan Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from iCan Qualifications Limited.
This qualification is for those who work in a senior role in a facilities services environment and who wish to develop their management skills.
These are the units iCan Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with iCan Qualifications Limited. It does the teaching and the mapping. iCan Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
What each unit actually teaches you to do
Energy Efficiency in the Workplace Real unit · iCan Qualifications Limited
What you'll be able to do
- Identify opportunities for improved energy efficiency.
Health and Safety Procedures in the Workplace Real unit · iCan Qualifications Limited
What you'll be able to do
- Improve health and safety in the workplace.
Managing Self Development Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to monitor and evaluate development activities.
Principles of contributing to innovation and change Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the process of change in a business environment.
Principles of management skills and leadership style Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the principles of motivation models.
Principles of project management Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to prepare for and plan a project.
Principles of the delivery of facilities management services Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to deliver facilities management services.
- Understand how to evaluate a facilities management service offer.
Principles of working with and supervising others in a business environment Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how to assess own work and the work of a team.
Supporting recruitment and selection procedures Real unit · iCan Qualifications Limited
What you'll be able to do
- Produce documentation used in recruitment selection procedures.
Teamwork Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how teams work.
Understand the facilities management operation Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the facilities management market requirements.
- Understand the importance of facilities management to an organisation.
- Support team members identifying opportunities and providing support.
- Understand the factors that can affect a facilities management business.
Understanding Motivation At Work Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand their own motivations and know how to use this to improve their performance in the place of work.
Understanding how to Develop and Maintain Productive Working Relationships in Business Environments Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the requirements for working with others effectively in business environments.
- Understand how to deal with conflict of interest and disagreements when working with others in business environments.
Understanding performance management Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand the value of feedback in the workplace.
Understanding procurement and supplier management in the workplace Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand how specialists and suppliers are identified and managed in own organisation.
Understanding security measures in the workplace Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand whether the prescribed security measures are effective in the organisation.
- Identify improvements to existing security measures.
Understanding support services operations in an organisation Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand what support services are and how they are currently being provided and delivered.
Working with Costs and Budgets Real unit · iCan Qualifications Limited
What you'll be able to do
- Understand costs within own organisation.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Develop, promote and market facilities management services
- Standard
Manage energy efficiency in workplace and facilities services
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 1 record
Showing 2 roles, drawn from 3 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Regional Energy Efficiency Manager
This work can lead to senior sustainability roles such as Head of ESG, or into wider operational leadership such as Chief Operating Officer.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by iCan Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Energy Efficiency in the WorkplaceHealth and Safety Procedures in the WorkplaceManaging Self DevelopmentPrinciples of contributing to innovation and changePrinciples of management skills and leadership stylePrinciples of project managementPrinciples of the delivery of facilities management servicesPrinciples of working with and supervising others in a business environment
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Rehearse the conversation Apply
“Understanding performance management” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Principles of project management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Health and Safety Procedures in the Workplace” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Lead it Apply
“Managing Self Development” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Energy Efficiency in the Workplace, one of this qualification's own units.
Applied to your work in any of these jobs
Know the importance of efficient energy usage to sustainability.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for iCQ Level 3 Certificate in Facilities Management (RQF)
18 units in this credential, in the order it lists them, awarded by iCan Qualifications Limited.
- Energy Efficiency in the Workplace
- Health and Safety Procedures in the Workplace
- Managing Self Development
- Principles of contributing to innovation and change
- Principles of management skills and leadership style
- Principles of project management
and 12 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.