These are the units Confederation of Tourism and Hospitality registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Confederation of Tourism and Hospitality. It does the teaching and the mapping. Confederation of Tourism and Hospitality sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Business principles and governance in hospitality Real unit · Confederation of Tourism and Hospitality
What you'll be able to do
- Apply management theories and practices in hospitality
- Construct a business plan for a hospitality business
- Understand business governance in hospitality
Customer relationships and marketing in hospitality management Real unit · Confederation of Tourism and Hospitality
What you'll be able to do
- Understand the principles of customer relationship management in hospitality, including strategies for building customer loyalty and enhancing customer satisfaction
- Identify the characteristics of marketing strategy in the hospitality industry, including market segmentation, targeting, and positioning
Human resource management in hospitality Real unit · Confederation of Tourism and Hospitality
What you'll be able to do
- Identify the responsibilities and accountabilities of an individual within a hospitality business
- Understand key performance indicators used within a hospitality business
- Understand the principles of change management and their application within a hospitality context
Procurement and management of kitchen resources Real unit · Confederation of Tourism and Hospitality
What you'll be able to do
- Understand the importance of effective stock control in a hospitality business
- Understand the methods and systems used to run an effective culinary operation
Professional kitchen management Real unit · Confederation of Tourism and Hospitality
What you'll be able to do
- Understand the requirements to maintain a safe working environment
- Meet food standard legal requirements
- Understand how to employ working practices to maximise efficiency and profitability in a hospitality business
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Keep up to date with current industry and food trends
- Standard
Manage food safety in a professional kitchen Legacy
- Standard
Participate in the design, implementation and monitoring of a kitchen food safety management system
The credits, and who awards them
Level 5 credits are regulated, and they are awarded by Confederation of Tourism and Hospitality rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Business principles and governance in hospitalityCustomer relationships and marketing in hospitality managementHuman resource management in hospitalityProcurement and management of kitchen resourcesProfessional kitchen management
Each one is a real unit registered against this qualification.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Keep up to date with current industry and food trends
- Manage food safety in a professional kitchen Legacy
- Participate in the design, implementation and monitoring of a kitchen food safety management system
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
This qualification is no longer awarded.
Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 31 May 2019. It is here because people still hold it.
These are open to new learners in the same subject.
- CTH Level 5 Advanced Diploma in Hospitality Management
- CTH Level 4 Diploma in Hospitality Management
- Pearson BTEC Level 5 Higher National Diploma in Hospitality Management
- iCQ Level 4 Diploma in Hospitality Management
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.