How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.
Qualification Number 601/4644/8 Total Qualification Time (TQT) 160 Credits 16 Minimum Age 18 Level Level 1 Registration Start Date 1/10/2014 Current Tariff £60.00 The NOCN Suite of Road Passenger Transport Industry qualifications are designed to provide an introduction to the Road Passenger Transport industry. Learners will gain knowledge in problem solving, communication, employability skills, health and safety within the industry and in specific job roles within the industry. This qualification requires the learner to hold a valid full car driving licence as a minimum to complete some of the pathway groups in this qualification.
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
Cleaning of confined spaces Real unit · NOCN
What you'll be able to do
- Prepare effectively for cleaning confined spaces
- Carry out cleaning tasks safely and effectively in a confined space
- Check cleaning standards, manage resources, dispose of waste appropriately, and return equipment and items to their designated locations
Communication Skills in the Workplace Real unit · NOCN
What you'll be able to do
- Understand the need to communicate effectively in the workplace, recognising the importance of clear and concise communication.
- Communicate with others when undertaking tasks in the workplace, using appropriate methods and language.
- Deal with complaints in a professional and courteous manner, following organisational procedures.
Drive a Passenger Carrying Vehicle Internationally Real unit · NOCN
What you'll be able to do
- Know the procedures for preparing a passenger carrying vehicle for international driving.
- Prepare a passenger carrying vehicle for international driving, ensuring it meets all necessary requirements.
- Know the regulations and best practices for driving a passenger carrying vehicle internationally.
- Know the correct procedures for picking up and setting down passengers safely and legally.
- Pick up and set down passengers safely and legally, adhering to all relevant regulations.
- Respond appropriately to checks by police or border officials when driving a passenger carrying vehicle internationally.
Drive passenger carrying vehicles safely and efficiently Real unit · NOCN
What you'll be able to do
- Drive the vehicle safely and efficiently
- Drive the vehicle safely and efficiently
- Pick up and set down passengers safely
- Pick up and set down passengers safely
- Complete the driving duty effectively
- Complete the driving duty effectively
Ensure health and safety of the taxi and private hire driver and passengers Real unit · NOCN
What you'll be able to do
- Recognise hazards and assess risks to health and safety in the context of taxi and private hire driving.
- Identify hazards and assess risks to health and safety, using appropriate risk assessment techniques.
- Prevent or protect oneself and passengers against potential hazards and risks, implementing appropriate safety measures.
- Understand how to prevent or protect oneself against potential hazards and risks, applying relevant knowledge and understanding.
- Respond to an emergency affecting passengers, following established emergency procedures.
- Understand how to respond to an emergency affecting passengers, knowing the appropriate actions to take.
Health and Safety and Welfare in the Road Passenger Transport Industry Real unit · NOCN
What you'll be able to do
- Know the causes of accidents in the road passenger transport industry
- Know about hazards and safety signs on highways
- Minimise risks when driving
- Know about the different types of fire extinguishers and when to use them
- Know about the legislation related to the road passenger transport industry
Internal cleaning of passenger transport Real unit · NOCN
What you'll be able to do
- Prepare for valeting internal surfaces and furnishings, ensuring all necessary equipment and materials are available.
- Carry out internal valeting of surfaces and furnishings, following appropriate procedures and safety guidelines.
- Check cleaning standards and the availability of resources, identifying any deficiencies.
- Dispose of waste materials correctly and return equipment and items to their designated storage locations.
Introduction to Careers in the Road Passenger Transport Industry Real unit · NOCN
What you'll be able to do
- Know about career opportunities in the road passenger transport industry, including different roles and responsibilities.
- Understand how career choices can impact upon an individual’s lifestyle, considering factors such as working hours and income.
- Work responsibly with others, demonstrating effective teamwork and communication skills.
Problem Solving in the Workplace Real unit · NOCN
What you'll be able to do
- Identify common problems that occur in the workplace
- Identify a range of methods for solving problems in the workplace
- Select an appropriate problem-solving method for a given workplace situation
Provide a transport service for disabled passengers Real unit · NOCN
What you'll be able to do
- Prepare for journeys with disabled passengers
- Prepare for journeys with disabled passengers
- Provide the service for disabled passengers
- Provide the service for disabled passengers
- Deal with incidents during a journey involving disabled passengers
- Deal with incidents during a journey involving disabled passengers
- Communicate effectively with disabled passengers
- Communicate effectively with disabled passengers
Scheduling and Planning Road Passenger Transport Routes Real unit · NOCN
What you'll be able to do
- Plan a customer journey, considering factors such as route, time, and cost.
- Plan a customer journey, using appropriate tools and techniques.
- Communicate with customers about routes, providing clear and accurate information.
- Implement the scheduling of road passenger transport, understanding the principles of efficient scheduling.
- Implement the scheduling of road passenger transport, using scheduling software and techniques.
Transporting Passengers by Using Community Transport or Chauffeured Vehicles Real unit · NOCN
What you'll be able to do
- Prepare to drive the community transport or chauffeured vehicle
- Prepare to drive the community transport or chauffeured vehicle safely
- Drive the vehicle safely and efficiently
- Pick up and set down passengers safely and considerately
- Pick up and set down passengers safely and considerately
- Take appropriate action to deal with emergencies and incidents
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Drive passenger carrying vehicles on international journeys Legacy
- Standard
Ensure the health and safety in your work environment in the road passenger transport industry
- Standard
Implement schedules in road passenger transport operations
- Standard
Plan road passenger transport routes for customers
- Standard
Plan routes in the road passenger transport industry
- Standard
Plan timetables for scheduled road passenger transport services
- Standard
Prepare vehicle and driver rotas for road passenger transport timetabled operations
- Standard
Provide support to passengers with a severe disability
- Standard
Transport passengers in the community transport industry who have special requirements
The credits, and who awards them
Level 1 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Cleaning of confined spacesCommunication Skills in the WorkplaceDrive a Passenger Carrying Vehicle InternationallyDrive passenger carrying vehicles safely and efficientlyEnsure health and safety of the taxi and private hire driver and passengersHealth and Safety and Welfare in the Road Passenger Transport IndustryInternal cleaning of passenger transportIntroduction to Careers in the Road Passenger Transport Industry
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Scheduling and Planning Road Passenger Transport Routes” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Problem Solving in the Workplace” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Drive passenger carrying vehicles on international journeys Legacy
- Ensure the health and safety in your work environment in the road passenger transport industry
- Implement schedules in road passenger transport operations
- Plan road passenger transport routes for customers
- Plan routes in the road passenger transport industry
- Plan timetables for scheduled road passenger transport services
- Prepare vehicle and driver rotas for road passenger transport timetabled operations
- Provide support to passengers with a severe disability
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Cleaning of confined spaces, one of this qualification's own units.
Applied to your own work
Learners will develop the ability to safely prepare for and carry out cleaning tasks in confined spaces. The unit includes identifying hazards, selecting appropriate personal protective equipment, using suitable cleaning methods, and managing resources and waste disposal effectively.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NOCN Level 1 Certificate in Exploring a Career in the Road Passenger Transport Industry
12 units in this credential, in the order it lists them, awarded by NOCN.
- Cleaning of confined spaces
- Communication Skills in the Workplace
- Drive a Passenger Carrying Vehicle Internationally
- Drive passenger carrying vehicles safely and efficiently
- Ensure health and safety of the taxi and private hire driver and passengers
- Health and Safety and Welfare in the Road Passenger Transport Industry
and 6 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.