Open College Network Northern Ireland · RQF Level 1

OCN NI Level 1 Diploma in Vocational Skills

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 1
  • Total credits37
  • Guided learning333 hours
  • Units in this qualification159

Awarded by Open College Network Northern Ireland · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The OCN NI Level 1 Diploma in Vocational Skills enables learners to gain a broader range of vocational skills. It includes units such as healthy diet planning, oral presentation skills, skills for garden horticulture, time management skills, and using specialist software.

These are the units Open College Network Northern Ireland registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Accessing the InternetReal unit · Open College Network Northern Ireland
This unit equips learners with skills to connect to the internet, navigate web pages, and search for information using browser software. You'll also understand how to communicate online appropriately and recognise the importance of online safety and security.

What you'll be able to do

  • Connect to the internet using appropriate hardware and software.
  • Use browser software to navigate web pages effectively.
  • Use browser tools to search for information from the internet, employing appropriate search strategies.
  • Use browser software to communicate information online, adhering to online etiquette.
  • Understand the importance of safety and security measures when accessing and using the internet.
Active Citizenship in the CommunityReal unit · Open College Network Northern Ireland
You'll gain an understanding of social diversity within their community, recognising different cultures and perspectives. The unit emphasises the role of active participation and ways individuals can contribute to positive community change.

What you'll be able to do

  • Understand the social diversity of citizens within their own community, including different cultures, backgrounds, and perspectives.
  • Recognise the role of active participation in their own community, and how individuals can contribute to positive change.
Applying Practical Skills and Techniques in the ArtsReal unit · Open College Network Northern Ireland
You'll develop practical skills and techniques for a chosen art activity, including planning, execution, and completion. The unit also covers health and safety requirements and encourages learners to review their own development.

What you'll be able to do

  • Use practical skills and techniques effectively for a chosen art activity.
  • Plan and execute an art activity from conception to completion.
  • Understand the relevant health and safety requirements for a chosen craft activity, including risk assessment and safe working practices.
  • Review own development of practical skills and identify areas for improvement.
Assisting a Business MeetingReal unit · Open College Network Northern Ireland
You'll explore the purpose and types of business meetings, understand various meeting techniques such as brainstorming and agenda use, and develop skills to prepare, set up, and support effective business meetings.

What you'll be able to do

  • Recognise the purpose of business meetings within an organisation
  • Understand different meeting techniques used in business
  • Prepare for a business meeting
  • Set-up a business meeting
  • Support a business meeting
Assisting at Leisure or Sports EventsReal unit · Open College Network Northern Ireland
This unit covers the identification of different leisure and sport events and their purposes. You'll learn to assist others at events by following instructions, demonstrating appropriate behaviour, and reporting issues as necessary.

What you'll be able to do

  • Recognise the different types of leisure and sport events that take place
  • Assist others at a leisure or sport event, following instructions and procedures
Bricklaying: Constructing a Half Brick WallReal unit · Open College Network Northern Ireland
This unit equips learners with skills to use hand tools and bricklaying techniques to construct half brick wide walls. You'll understand the importance of setting out a work area and demonstrate construction of a half brick wall in stretcher bond.

What you'll be able to do

  • Use hand tools effectively to construct half brick wide walls
  • Apply relevant bricklaying skills and techniques when constructing half brick wide walls
  • Understand the importance of setting out a work area correctly and safely before commencing bricklaying activities
  • Construct a half brick wall in stretcher bond to the required standard
Bricklaying: Constructing a One Brick Wide WallReal unit · Open College Network Northern Ireland
This unit equips learners with practical skills to construct a one brick wide wall using hand tools. You'll identify materials, understand relevant techniques, and appreciate the importance of setting out and preparing the work area.

What you'll be able to do

  • Use hand tools competently to construct one brick wide walls
  • Identify the materials used in bricklaying, including types of bricks and mortar
  • Recognise and describe the skills and techniques used in one brick walling
  • Explain the importance of setting out a work area correctly before commencing bricklaying
  • Construct a one brick wide wall to a given specification
Bricklaying: Constructing Cavity WallsReal unit · Open College Network Northern Ireland
You'll gain practical skills to use hand tools safely and apply bricklaying techniques to construct cavity walls. The unit covers setting out work areas, selecting suitable materials, and maintaining consistent brick bonds and wall alignment throughout construction.

What you'll be able to do

  • Demonstrate the ability to use hand tools to construct cavity walls.
  • Describe the skills and techniques used in constructing a cavity wall.
  • Explain the importance of setting out a work area correctly before constructing a cavity wall.
  • Identify the materials used for cavity walling.
  • Demonstrate the ability to construct a cavity wall.
Capturing and Editing Audio SequencesReal unit · Open College Network Northern Ireland
You'll learn to capture, edit, and present audio sequences using appropriate hardware and software. The unit covers recording techniques, audio manipulation, applying effects, and saving audio in suitable formats for playback and distribution.

What you'll be able to do

  • Use audio hardware and software to capture audio sequences effectively
  • Use audio software tools to edit and manipulate audio sequences
  • Apply audio effects to enhance the quality of audio sequences
  • Play and present audio sequences using appropriate equipment
  • Save and export audio sequences in appropriate formats
Capturing and Editing Video SequencesReal unit · Open College Network Northern Ireland
You'll learn to capture and edit video sequences using appropriate hardware and software. The unit includes operating video equipment, applying editing tools such as trimming and effects, and presenting video sequences in formats suitable for the intended audience.

What you'll be able to do

  • Utilise video hardware and software to capture video sequences effectively.
  • Use a range of video software tools to manipulate and enhance video footage.
  • Play and present video sequences in a suitable format for the intended audience.
Career Preparation and PlanningReal unit · Open College Network Northern Ireland
You'll identify their own strengths, qualities, skills, and abilities relevant to career planning. The unit also covers sources of career information and supports planning for transitions to further education, training, or work.

What you'll be able to do

  • Understand own strengths, qualities, skills and abilities relevant to career planning.
  • Understand sources of information, advice and guidance in relation to career planning, including online resources and career advisors.
  • Plan for transition to the next stage of education, training or work, setting realistic goals.
Careers in Building and ConstructionReal unit · Open College Network Northern Ireland
You'll explore various career opportunities within building and construction, understanding associated roles and responsibilities. The unit also covers the impact of career choices on lifestyle and supports informed decision-making.

What you'll be able to do

  • Know about different types of career opportunities available in building and construction, including specific roles and responsibilities.
  • Understand how career choices can impact upon an individual’s lifestyle, considering factors such as income, working hours and location.
  • Make informed career choices based on personal interests, skills and available opportunities.
  • Work with others in a building and construction context, demonstrating effective communication and teamwork skills.
Child DevelopmentReal unit · Open College Network Northern Ireland
This unit provides knowledge of child development from birth to three years, covering physical, cognitive, emotional, and social milestones. You'll also understand various childcare provisions and the importance of creating a safe environment for children.

What you'll be able to do

  • Understand the development of children from 0-1 year, including physical, cognitive, and emotional milestones.
  • Understand the development of children from 1-3 years, including language development, social skills, and independence.
  • Be aware of a range of childcare provision, including nurseries, playgroups, and childminders.
  • Understand the need to create a safe environment for children, identifying and minimising potential hazards.
Children's Social and Emotional DevelopmentReal unit · Open College Network Northern Ireland
You'll understand key aspects of children's social and emotional development, including social interaction, relationship building, self-awareness, and emotional regulation, as well as how to support children to develop positive self-esteem.

What you'll be able to do

  • Understand the key elements of children’s social development, including social interaction and relationship building.
  • Understand the key elements of children’s emotional development, including self-awareness and emotional regulation.
  • Understand the social needs of children, such as the need for belonging and acceptance.
  • Understand the emotional needs of children, such as the need for security and affection.
  • Know how children acquire their behaviour patterns through observation, imitation, and reinforcement.
  • Understand how to encourage children to develop a positive self-image and feel positive about themselves.
Children’s Social, Emotional and Growth DevelopmentReal unit · Open College Network Northern Ireland
This unit offers learners an understanding of children's social, emotional, and growth development from birth to adolescence. You'll explore factors affecting development and how children learn to communicate within various contexts.

What you'll be able to do

  • Understand key elements of growth and development from birth to adolescence, including physical, cognitive, social and emotional development
  • Understand factors that affect growth and development, including genetic, environmental, social and economic factors
  • Recognise how different experiences, such as positive relationships, trauma or adversity, affect emotional and/or social development
  • Understand the main ways in which a child learns to communicate, including through verbal and non-verbal communication, play and interaction with others
Communication Skills for the IndividualReal unit · Open College Network Northern Ireland
You'll develop fundamental communication skills, including verbal and non-verbal methods. The unit covers presenting and obtaining information clearly, engaging in discussions, and understanding factors that influence effective communication.

What you'll be able to do

  • Communicate effectively with others in a variety of situations
  • Present information clearly and concisely to others using appropriate methods
  • Obtain information effectively from others through active listening and questioning techniques
  • Engage constructively in discussions, expressing own views and respecting the views of others
Computer Applications in the ArtsReal unit · Open College Network Northern Ireland
You'll use computer applications to create and manipulate images, audio, and video in the arts. The unit covers identifying relevant software packages and demonstrating basic functions for artistic creation.

What you'll be able to do

  • Use software packages to create and manipulate images in the arts.
  • Use software packages to create and edit audio in the arts.
  • Use software packages to create and edit video in the arts.
Computer Security and PrivacyReal unit · Open College Network Northern Ireland
You'll develop foundational knowledge of computer security and privacy, including common threats and ethical considerations. The unit covers methods to protect computers, data, and users, and the importance of maintaining security and updates.

What you'll be able to do

  • Understand the basics of computer security and privacy, including concepts such as malware and phishing
  • Understand how to protect your computer and your data from security threats
  • Understand how to protect yourself and your family from security threats online
  • Understand how to keep your computer secure and updated with the latest security patches
  • Understand computer ethics and responsible computer use
Computerised PayrollReal unit · Open College Network Northern Ireland
This unit provides learners with skills to operate computerised payroll software, including start-up procedures, data entry, payroll processing, report generation, and data backup. You'll also understand employer deductions and compliance requirements.

What you'll be able to do

  • Perform initial start-up procedures for computerised payroll software
  • Enter new employee and payroll items into the system
  • Generate payroll reports using the software
  • Amend employee data within the payroll system
  • Process payroll accurately using the computerised system
  • Back up payroll data and exit the payroll software correctly
  • Calculate and make employer deductions accurately
  • Identify types of deduction made by the Inland Revenue (HMRC)
  • Identify the documentation required by government in regards to payroll
  • Apply statutory sickness pay (SSP) regulations and calculations
  • Process employees leaving the company according to established procedures
Construction Drawing SkillsReal unit · Open College Network Northern Ireland
This unit covers the use of equipment for construction drawings and the preparation of drawing paper. You'll produce basic construction drawings using appropriate techniques and collabourate effectively with others during the process.

What you'll be able to do

  • Know the equipment used to produce construction drawings, including drawing boards, T-squares, and set squares
  • Prepare a sheet of drawing paper for construction drawings
  • Produce a basic construction drawing, using appropriate lines, symbols, and conventions
  • Work effectively with others when producing construction drawings
Cooking Skills for the Domestic KitchenReal unit · Open College Network Northern Ireland
It teaches you to plan and cost nutritionally balanced meals and develop practical skills in using and maintaining domestic kitchen equipment. You'll apply various food preparation methods while recognising the importance of health and safety in a domestic kitchen environment.

What you'll be able to do

  • Demonstrate how to plan and cost nutritionally balanced meals
  • Demonstrate the safe and effective use and maintenance of a range of domestic kitchen equipment
  • Demonstrate the use of a variety of food preparation methods
  • Recognise the importance of health and safety procedures in a domestic kitchen environment
Creative Writing SkillsReal unit · Open College Network Northern Ireland
You'll understand the distinctions between fiction and non-fiction writing, sources of creative inspiration, and the importance of planning and audience awareness. The unit also develops learners' ability to assess and improve their own creative writing work.

What you'll be able to do

  • Understand the difference between fiction and non-fiction writing, recognising their distinct characteristics.
  • Understand various sources for creative writing inspiration, including personal experiences and external stimuli.
  • Understand the importance of planning and re-drafting in creative writing to improve the quality of the work.
  • Understand the importance of choosing a particular reading audience and tailoring the writing accordingly.
  • Assess own creative writing work, identifying areas for improvement and development.
Customer Service for the Hospitality IndustryReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of customer service in the hospitality industry. You'll develop effective communication skills with customers and appreciate the significance of good personal presentation.

What you'll be able to do

  • Understand the benefits of providing good customer service within the hospitality industry
  • Communicate effectively with customers in a hospitality setting
  • Understand the importance of maintaining good personal presentation when working in the hospitality industry
DJing SkillsReal unit · Open College Network Northern Ireland
This unit introduces learners to the functions and components of a DJ rig, including turntables and mixers. You'll understand how to safely set up equipment and use headphones and turntables to cue and mix music effectively.

What you'll be able to do

  • Understand the functions and components of a DJ rig, including turntables, mixers, and audio outputs
  • Understand how to safely set up a DJ rig, ensuring correct connections and power supply
  • Understand how to use headphones and a turntable to cue and mix music
Design Software SkillsReal unit · Open College Network Northern Ireland
You'll learn to capture design requirements and use design software tools effectively. The unit covers gathering client information, understanding design briefs, and creating and modifying designs according to specifications.

What you'll be able to do

  • Capture relevant information and requirements for design projects.
  • Use appropriate design software tools to create and modify designs according to specifications.
Desktop Publishing SkillsReal unit · Open College Network Northern Ireland
You'll learn to select and use appropriate designs and page layouts in desktop publishing. The unit covers inputting and combining text and images, editing, and formatting publications tailored to specific target audiences.

What you'll be able to do

  • Select and use appropriate designs and page layouts for desktop publishing projects, considering the target audience and purpose of the publication.
  • Input and combine information, including text, images, and graphics, into desktop publishing software.
  • Edit and format publications, ensuring consistency, accuracy, and visual appeal.
Developing Carpentry Hand SkillsReal unit · Open College Network Northern Ireland
You'll identify common hand tools used in carpentry and joinery and develop practical skills in marking, sawing, planing, and chiselling timber. The unit emphasises safe tool use and maintenance to support carpentry tasks.

What you'll be able to do

  • Recognise a range of common hand tools used in carpentry and joinery.
  • Accurately use face and edge marks for carpentry tasks.
  • Saw timber accurately to a marked line.
  • Plane timber to achieve a smooth and even surface.
  • Use a chisel safely and effectively for various carpentry tasks.
Developing Computer SkillsReal unit · Open College Network Northern Ireland
You'll gain foundational knowledge of computer components and software functions, and develop practical skills to perform basic IT tasks including creating, saving, editing documents, using email, and browsing the internet safely.

What you'll be able to do

  • Understand the basic components of computers and the functions of different types of software.
  • Perform basic IT tasks, such as creating, saving, and editing documents, using email, and browsing the internet.
Developing Language and Communication Skills in ChildrenReal unit · Open College Network Northern Ireland
It teaches you to recognise key elements of language and communication development in children, including phonological, semantic, syntactic, and pragmatic aspects. You'll understand the role of child care workers in promoting language skills.

What you'll be able to do

  • Recognise the key elements of language development in children, including phonological, semantic, syntactic, pragmatic and literacy development
  • Recognise the key elements of communication in children, including verbal and non-verbal communication
  • Understand the importance of language skills development in children for their overall development and future success
  • Understand the role of the child care worker in promoting language skills through interactions, activities and a supportive environment
  • Recognise the importance of children’s individual needs in respect of language development and communication, including those with speech, language and communication needs (SLCN)
  • Understand the links between language and communication skills and how they support each other in a child's development
Developing Parenting SkillsReal unit · Open College Network Northern Ireland
You'll understand the role of a parent in providing care, support, and guidance, recognising the rights and needs of family members. The unit also covers the importance of listening to children and understanding major stages of child development.

What you'll be able to do

  • Understand the role of a parent in providing care, support, and guidance to their child.
  • Recognise the rights and needs of different family members, promoting a positive and respectful family environment.
  • Understand the importance of listening to children, encouraging open communication and building trust.
  • Know about the major stages of a child's development, including physical, cognitive, social, and emotional milestones.
  • Know how children learn through daily activities, recognising the importance of play and exploration in their development.
Developing Skills for WallpaperingReal unit · Open College Network Northern Ireland
It teaches you to understand wallpapering equipment and materials, plan and prepare for wallpapering projects, apply wallpaper accurately, and maintain tools and the working area to a professional standard.

What you'll be able to do

  • Understand the different types of equipment and materials used in wallpapering and their appropriate applications
  • Plan and prepare effectively for a wallpapering project, including measuring, cutting, and preparing surfaces
  • Apply wallpaper accurately and neatly to achieve a professional finish
  • Maintain tools and the working area in a clean and safe condition throughout the wallpapering process
Developing WebsitesReal unit · Open College Network Northern Ireland
You'll learn to plan, create, and publish basic websites using markup languages such as HTML. The unit covers website structure, content planning, formatting, and the principles of good website design for effective online presentation.

What you'll be able to do

  • Plan the structure and content of web pages
  • Create web pages using appropriate technologies
  • Structure web pages using appropriate markup languages
  • Format web pages to enhance visual appeal and usability
  • Publish web pages to the Internet or an Intranet, ensuring accessibility and functionality
Digital Photography SkillsReal unit · Open College Network Northern Ireland
You'll understand the functions and settings of digital cameras and develop skills to capture photographs effectively. The unit also covers basic image processing techniques using software to enhance digital photographs.

What you'll be able to do

  • Understand the functions and settings of a digital camera and their impact on image quality
  • Use a digital camera competently to capture photographs in different settings and conditions
  • Use a software package to process digital photographs, making basic adjustments and enhancements
Diversity within SocietyReal unit · Open College Network Northern Ireland
This unit introduces learners to the concept of diversity, exploring its various dimensions and manifestations within society. You'll identify diverse groups and practices, understand the importance of respecting diversity, and recognise the contributions of diverse groups to society.

What you'll be able to do

  • Know what is meant by the term diversity, including its various dimensions and manifestations.
  • Be aware of a range of diverse groups and practices within society, such as those related to ethnicity, religion, gender, and disability.
  • Understand the importance of respecting diversity and promoting inclusivity in all aspects of society.
  • Recognise the contributions of diverse groups to society, including their cultural, economic, and social impact.
Employment Legislation, Contracts and PayReal unit · Open College Network Northern Ireland
You'll gain awareness of employment legislation, statutory and contractual rights, and their impact on the workplace. The unit also covers understanding payslip information and the employer's role in adhering to employment law.

What you'll be able to do

  • Be aware of employment legislation and its impact on the workplace
  • Be aware of statutory employment rights
  • Be aware of contractual employment rights
  • Understand information presented on a payslip
Employment Opportunities within the Hospitality IndustryReal unit · Open College Network Northern Ireland
You'll develop an understanding of the hospitality industry’s main services including accommodation, food and beverage, and leisure activities. The unit also covers a range of employment opportunities within the industry, from entry-level to management roles, and the skills required for these positions.

What you'll be able to do

  • Understand the main services provided by the hospitality industry, including accommodation, food and beverage, and leisure activities.
  • Recognise the range of job opportunities within the hospitality industry, from entry-level positions to management roles.
Environmental Awareness and Sustainability in ConstructionReal unit · Open College Network Northern Ireland
You'll understand the importance of environmental awareness and sustainability in construction. The unit covers sustainable practices, renewable technologies, energy conservation, and waste disposal methods relevant to the construction industry.

What you'll be able to do

  • Explain the importance of environmental awareness and sustainability in construction activities
  • Describe how sustainable practices are applied within the construction industry
  • Explain how renewable technologies and energy conservation methods are applied to construction projects
  • Describe appropriate waste disposal methods used in construction
Equal OpportunitiesReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of diversity, discrimination, and equal opportunities legislation. You'll understand different forms of discrimination and the importance of promoting a fair and inclusive workplace.

What you'll be able to do

  • Understand the concept of diversity and its importance in the workplace
  • Understand different forms of discrimination and their negative impact
  • Understand the importance of equal opportunities legislation and its implications for organisations
Exploring Dance MovementsReal unit · Open College Network Northern Ireland
You'll understand a range of dance movements and techniques and develop the ability to review and reflect on their own dance performance. The unit encourages identification of strengths and areas for improvement in dance.

What you'll be able to do

  • Understand a range of dance movements and techniques
  • Review and reflect on own dance performance, identifying strengths and areas for improvement
Exploring Ecology and ConservationReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of ecological principles, including plant and animal interactions, plant structures, species evolution, and ecosystem development. You'll also recognise environmental issues and conservation needs.

What you'll be able to do

  • Recognise the impact of plant and animal interaction on the environment, including positive and negative effects.
  • Understand plant structures and their purpose, including roots, stems, leaves, and flowers.
  • Know the basic principles of species evolution, including natural selection and adaptation.
  • Understand eco-system development, including succession and the roles of different organisms.
  • Recognise an environmental issue, such as pollution, deforestation, or climate change.
  • Be aware of the need for plant and animal conservation, and the importance of protecting biodiversity.
Exploring Employment OpportunitiesReal unit · Open College Network Northern Ireland
You'll gain awareness of various career options and the job search process, including completing job applications and creating curriculum vitae. The unit also covers different types of employment and the rights and responsibilities associated with each.

What you'll be able to do

  • Be aware of different career options and what is involved in job search, including identifying suitable roles, researching employers, and networking.
  • Be aware of different types of employment, such as full-time, part-time, temporary, and self-employment, and their associated rights and responsibilities.
  • Complete a job application, providing accurate and relevant information, and tailoring it to the specific role.
  • Create curriculum vitae (CV), highlighting skills, experience, and qualifications in a clear and concise manner.
  • Conduct self at an interview, demonstrating confidence, enthusiasm, and appropriate communication skills.
Exploring Health and FitnessReal unit · Open College Network Northern Ireland
You'll gain knowledge of health and fitness issues, including diet, exercise, and lifestyle choices. The unit develops teamwork and communication skills through participation in basic health and fitness activities while applying safe working practices and reviewing personal performance.

What you'll be able to do

  • Understand issues related to health and fitness, including diet, exercise, and lifestyle choices.
  • Work with and cooperate with others in a health and fitness setting, demonstrating teamwork and communication skills.
  • Take part in basic health and fitness activities, following instructions and demonstrating appropriate techniques.
  • Apply basic safe working practices in a health and fitness environment, minimising risks and preventing injuries.
  • Review own performance in health and fitness activities, identifying areas for improvement and setting goals.
Exploring Leisure ActivitiesReal unit · Open College Network Northern Ireland
It teaches you to identify and access leisure activities within their community, participate appropriately, recognise the physical, mental, and social benefits, and understand health and safety considerations related to leisure pursuits.

What you'll be able to do

  • Identify and access a range of leisure activities available within their community or area.
  • Participate effectively in a range of leisure activities, demonstrating appropriate behaviour and skills.
  • Recognise the various benefits of participating in leisure activities, including physical, mental, and social well-being.
  • Understand health and safety issues related to selected leisure activities, and how to minimise risks.
Exploring Organic HorticultureReal unit · Open College Network Northern Ireland
This unit introduces learners to organic horticulture principles and practices. You'll understand organic growing systems, soil management techniques such as composting and green manures, and organic crop protection methods including biological controls.

What you'll be able to do

  • Recognise what is meant by organic growing systems, including the principles and practices involved
  • Understand organic soil management techniques, including composting, green manures and crop rotation
  • Understand organic crop protection techniques, including biological controls and natural pesticides
Exploring Outdoor Adventure SportsReal unit · Open College Network Northern Ireland
This unit introduces learners to outdoor adventure sports, their characteristics, and the equipment used. You'll recognise the importance of personal protective equipment and maintaining health and safety standards during participation.

What you'll be able to do

  • Understand the characteristics of different types of outdoor adventure sports.
  • Understand how to use outdoor adventure sports equipment safely and effectively in a range of environments.
  • Recognise the appropriate personal protection equipment (PPE) that should be worn when participating in different outdoor adventure sports.
  • Recognise the importance of maintaining appropriate health and safety standards when participating in outdoor adventure sports to minimise risks.
Exploring Outdoor PursuitsReal unit · Open College Network Northern Ireland
You'll be introduced to the concept of outdoor pursuits and participate in a range of activities safely and responsibly. The unit covers health and safety considerations, risk assessment, emergency procedures, and appropriate skills for outdoor pursuits.

What you'll be able to do

  • Know what is meant by the term 'outdoor pursuits' and identify a range of examples.
  • Recognise key health and safety aspects of participating in outdoor pursuits, including risk assessment and emergency procedures.
  • Take part in a range of outdoor pursuits, demonstrating appropriate skills and behaviour.
Exploring Soils and Growing MediaReal unit · Open College Network Northern Ireland
This unit covers the recognition of different sowing and growing media and their effects on plant growth and development. You'll also understand various soil cultivation techniques and how to prepare growing media effectively.

What you'll be able to do

  • Recognise the effects of different sowing media on plant growth
  • Recognise the effects of different growing media on plant growth
  • Recognise different types of growing media
  • Describe how to prepare different types of growing media
  • Understand different soil cultivation techniques and their purpose
Filing SkillsReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of effective filing practices, including compliance with the Data Protection Act. You'll understand different filing classification systems, the importance of pre-sorting documents, and how to use indexes and cross-referencing to organise and retrieve information.

What you'll be able to do

  • Know the basic requirements of the Data Protection Act and their implications for filing systems.
  • Understand the four main filing classification systems, including alphabetical, numerical, subject, and geographical.
  • Know the importance of pre-sorting documents to ensure efficient filing processes.
  • Understand how to file documents accurately and consistently using different filing classification systems.
  • Use an index effectively to locate filed documents quickly.
  • Understand procedures for cross-referencing documents to maintain file integrity and accessibility.
  • Understand the importance of returning files promptly to their designated locations after use.
Floor and Wall Tiling SkillsReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of tools, equipment, and materials used in floor and wall tiling. You'll plan and prepare surfaces, apply setting out and fixing techniques, and develop skills in tile cutting and grouting.

What you'll be able to do

  • Recognise the tools, equipment, and materials commonly used in floor and wall tiling, and their appropriate applications.
  • Recognise different types of background surfaces suitable for tiling, and their preparation requirements.
  • Plan and prepare effectively for a tiling project, including measuring, marking, and setting out.
  • Apply appropriate setting out and fixing techniques for floor and wall tiles, ensuring accuracy and stability.
  • Know and apply various tile cutting techniques to achieve accurate and neat finishes.
  • Know and apply appropriate grouting techniques to complete a tiling project to a professional standard.
Food Preparation and CookingReal unit · Open College Network Northern Ireland
You'll develop skills in principal cooking methods and preparing simple dishes. The unit covers factors influencing cooking times, appropriate equipment use, and presentation standards to ensure dishes are cooked safely and hygienically.

What you'll be able to do

  • Demonstrate the principal methods of cooking, considering factors such as heat source, cooking time, and appropriate equipment.
  • Cook and present simple dishes, ensuring they are prepared safely, hygienically, and to a satisfactory standard of taste and appearance.
Food and Drink ServiceReal unit · Open College Network Northern Ireland
You'll learn to serve food and drink professionally, demonstrating appropriate customer service techniques. The unit also covers teamwork and understanding roles within a food and drink service environment.

What you'll be able to do

  • Demonstrate how to serve food and drink to customers in a professional manner
  • Work effectively as part of a food and drink service team, contributing to team goals
Graphic Design SkillsReal unit · Open College Network Northern Ireland
This unit introduces learners to graphic design principles and their use in communicating information and ideas. You'll plan and execute graphic design projects using appropriate tools, equipment, and techniques.

What you'll be able to do

  • Understand the purpose of graphic design in communicating information and ideas.
  • Plan work for a graphic design project, including identifying the target audience and desired message.
  • Use design tools, equipment and techniques to complete a graphic design project, such as creating layouts and selecting appropriate fonts and images.
Hair Care: Shampoo and conditioningReal unit · Open College Network Northern Ireland
You'll gain knowledge of hair types, structures, and conditions, and develop skills to shampoo, condition, and towel dry hair. The unit covers preparation techniques and the use of products and equipment within a salon environment.

What you'll be able to do

  • Recognise and describe different hair types, structures, and conditions, including their characteristics and potential issues.
  • Prepare hair for shampooing and conditioning, including brushing, detangling, and assessing its condition.
  • Shampoo, condition, and towel dry hair effectively, using appropriate techniques and products.
  • Know about the products and equipment used within a salon environment for shampooing and conditioning, including their purpose and safe usage.
Hair Styling SkillsReal unit · Open College Network Northern Ireland
It teaches you to prepare work areas and equipment for hair styling, consult with clients to determine styling requirements, and perform basic hair styling techniques tailored to individual hair types and client needs.

What you'll be able to do

  • Prepare the work area and equipment for client hair styling
  • Style a client's hair according to their requirements and hair type
Hand Knitting SkillsReal unit · Open College Network Northern Ireland
This unit develops learners' ability to demonstrate fundamental hand-knitting techniques including knit and purl stitches, casting on and off, and stitch manipulation. You'll also acquire skills to finish knitwear neatly, follow oral and written instructions, and understand current knitwear styles and trends.

What you'll be able to do

  • Demonstrate a range of hand-knitting techniques
  • Finish knitwear items to a satisfactory standard
  • Understand and follow oral and written instructions related to knitting projects
  • Identify current styles and trends in knitwear
Handling Food SafelyReal unit · Open College Network Northern Ireland
This unit covers the importance of safe food handling to prevent foodborne illnesses. You'll understand good personal hygiene, effective cleaning of food work areas, and safe storage practices to maintain food safety.

What you'll be able to do

  • Recognise the importance of handling food safely to prevent foodborne illnesses.
  • Understand the need for good personal hygiene practices when handling food to minimise contamination risks.
  • Effectively clean a food work area to maintain a hygienic environment.
  • Recognise the importance of keeping food products safely stored to prevent spoilage and contamination.
Health and Safety for CateringReal unit · Open College Network Northern Ireland
You'll develop knowledge of health and safety and food safety regulations specific to catering environments. The unit covers maintaining personal safety and hygiene, keeping work areas clean, and understanding procedures for reporting accidents and preventing food contamination.

What you'll be able to do

  • Explain the importance of health and safety regulations and procedures in a catering environment
  • Explain the importance of food safety practices in a catering environment
  • Demonstrate how to keep self safe in a catering environment
  • Demonstrate how to keep a work area clean and hygienic in a catering environment
Health and Safety in PracticeReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of health and safety legislation, requirements, and organisational policies relevant to practical environments. You'll demonstrate safe working practices and the correct use of health and safety equipment.

What you'll be able to do

  • Know about health and safety requirements, procedures and equipment in a practical environment, in line with current legislation and organisational policies.
  • Follow and manage safe working practices, identifying and minimising potential hazards in the workplace.
Health and Safety in the Salon EnvironmentReal unit · Open College Network Northern Ireland
You'll develop knowledge of health and safety requirements in salon environments, including hazard identification, relevant regulations, safe working practices, and procedures for managing accidents and emergencies.

What you'll be able to do

  • Demonstrate knowledge of how to comply with health and safety requirements in a salon environment.
Health and Social Care AwarenessReal unit · Open College Network Northern Ireland
This unit provides learners with awareness of duties, procedures, and requirements in health and social care environments. You'll understand safe equipment use, health and safety procedures, and effective communication within care settings.

What you'll be able to do

  • Be aware of duties relevant to working in a health and social care environment
  • Be aware of procedures relevant to working in a health and social care environment
  • Be aware of requirements relevant to working in a health and social care environment
  • Use equipment safely when working in a health and social care environment
  • Know health and safety procedures for working in a health and social care environment
  • Communicate effectively with others when working in a health and social care environment
Healthy Diet PlanningReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of the importance of a healthy diet and the skills to create diet plans tailored to individual needs. You'll identify dietary requirements, understand nutritional benefits, and consider health risks associated with poor diets.

What you'll be able to do

  • Understand the importance of a healthy diet for overall well-being and disease prevention.
  • Create a healthy diet plan that meets individual needs and dietary requirements.
Housekeeping ServicesReal unit · Open College Network Northern Ireland
It teaches you to understand the importance of excellent guest services in hospitality and develop skills to maintain and service accommodation facilities. You'll focus on cleanliness, presentation, and the impact of guest services on business.

What you'll be able to do

  • Recognise the purpose of providing excellent guest services within a hospitality environment.
  • Maintain and service accommodation facilities to meet required standards of cleanliness and presentation.
Identification of Basic External and Internal Car ComponentsReal unit · Open College Network Northern Ireland
It teaches you to identify major engine, chassis, and cooling system components of vehicles. You'll describe the functions of these components and locate them within a vehicle.

What you'll be able to do

  • Recognise major engine and chassis components, including their functions and locations within a vehicle.
  • Recognise cooling system components, including the radiator, water pump, and thermostat.
Improving AssertivenessReal unit · Open College Network Northern Ireland
You'll develop an understanding of assertiveness, including its principles and benefits, and distinguish it from passive and aggressive behaviours. The unit also covers recognising appropriate situations for assertive behaviour.

What you'll be able to do

  • Understand the principles of assertiveness
  • Understand a range of behaviours, including passive, aggressive and assertive behaviours
  • Know when it is appropriate to be assertive in different situations
Interpersonal Skills for the IndividualReal unit · Open College Network Northern Ireland
This unit helps learners recognise their personal skills and attributes and understand effective time management and stress management strategies. You'll also explore different types of criticism, body language, and behaviour in interpersonal interactions.

What you'll be able to do

  • Recognise own personal skills and attributes
  • Understand the principles of effective time management
  • Understand strategies for managing stress in different situations
  • Understand different types of criticism and how to respond appropriately
  • Understand how body language can be used to communicate effectively
  • Understand different types of behaviour and their potential impact on interpersonal relationships
Life DrawingReal unit · Open College Network Northern Ireland
You'll explore different life drawing approaches and techniques, applying principles of proportion when drawing from a life model. The unit also covers the importance of maintaining a personal sketchbook and adhering to safe working practices.

What you'll be able to do

  • Recognise and differentiate between different life drawing approaches and techniques.
  • Understand and apply principles of proportion when drawing from a life model, accurately representing the human form.
  • Understand the importance of maintaining a personal sketchbook for practice, experimentation, and development of artistic skills.
  • Understand and adhere to safe working practices within a life drawing studio environment.
Listening to ChildrenReal unit · Open College Network Northern Ireland
You'll explore the value and benefits of actively listening to children, understanding their perspectives and needs. The unit covers effective listening techniques, including how to ask appropriate questions sensitively in various contexts.

What you'll be able to do

  • Understand the value and benefits of actively listening to children in various contexts.
  • Understand the intention and purpose behind listening to children, recognising their perspectives and needs.
  • Listen effectively to children, demonstrating empathy and patience.
  • Ask appropriate and sensitive questions when listening to children to gain a deeper understanding.
Maintaining, Handling and Cleaning knivesReal unit · Open College Network Northern Ireland
You'll understand methods for maintaining, handling, and cleaning knives safely and hygienically. The unit covers correct grip, handling techniques, cleaning methods, and the importance of preventing contamination.

What you'll be able to do

  • Maintain knives in a safe and hygienic condition
  • Handle knives safely and correctly
  • Clean knives effectively to prevent contamination
  • Maintain knives in a safe and hygienic condition
  • Handle knives safely and correctly
  • Clean knives effectively to prevent contamination
Make-up Application SkillsReal unit · Open College Network Northern Ireland
You'll learn to prepare skin and apply basic make-up techniques. The unit covers cleansing, skin type identification, primer use, and the application of foundation, blusher, eye make-up, and lip colour to enhance facial features.

What you'll be able to do

  • Describe how to prepare skin for basic make-up application
  • Demonstrate how to apply basic make-up
Making and Using Story SacksReal unit · Open College Network Northern Ireland
You'll understand the purpose and contents of story sacks and develop skills to produce and use them effectively as learning tools. The unit includes using prompt cards to extend learning and evaluating the effectiveness of story sacks in engaging children.

What you'll be able to do

  • Understand the purpose of story sacks as a learning tool and the typical content they contain.
  • Produce a story sack, selecting appropriate items and resources.
  • Use a story sack effectively to engage children and enhance their understanding of a story.
  • Use a prompt card to support and extend children's learning during story sack activities.
  • Evaluate the effectiveness of a story sack in promoting learning and engagement.
Mobile IT DevicesReal unit · Open College Network Northern Ireland
It teaches you to configure mobile IT devices, use applications and files, and transfer data securely. You'll also understand factors affecting device performance and develop troubleshooting skills to ensure effective use of mobile technology.

What you'll be able to do

  • Configure a mobile device for basic functionality
  • Use applications effectively on a mobile device
  • Manage files efficiently on a mobile device
  • Transfer data between a mobile device and other devices or systems
  • Understand the factors affecting the performance of a mobile device
Motor Vehicle Workshop SafetyReal unit · Open College Network Northern Ireland
This unit covers health and safety practices specific to motor vehicle workshops, including relevant legislation and safe working methods. You'll understand safe manual handling techniques, emergency procedures, and the safe use and storage of hazardous substances under COSHH regulations.

What you'll be able to do

  • Understand the importance of health and safety within a motor vehicle workshop, including relevant legislation and safe working practices.
  • Be aware of safe manual handling techniques, including lifting, carrying, and moving heavy objects.
  • Know what to do in the event of an accident or emergency within a motor vehicle workshop, including first aid procedures and reporting requirements.
  • Be aware of Control of Substances Hazardous to Health (COSHH) regulations, including the safe handling, storage, and disposal of hazardous substances.
Musical Theatre Performance SkillsReal unit · Open College Network Northern Ireland
You'll gain an understanding of musical theatre elements including acting, singing, and dance, and participate in a production. The unit also covers assessing personal contribution and the importance of collabouration within the production team.

What you'll be able to do

  • Understand the key elements that comprise musical theatre performances
  • Participate effectively in a musical theatre production, demonstrating relevant skills
  • Assess own contribution to a musical theatre production, identifying strengths and areas for improvement
Nail Art Application SkillsReal unit · Open College Network Northern Ireland
This unit covers preparation techniques for nail art application and the application of various nail art designs. You'll understand the importance of nail hygiene and shaping prior to applying decorative nail art.

What you'll be able to do

  • Prepare nails and the surrounding area for the application of nail art techniques.
  • Apply different nail art techniques to create decorative designs.
Office Administrator SkillsReal unit · Open College Network Northern Ireland
You'll understand the role and responsibilities of an office administrator and develop skills in basic administrative tasks such as filing, photocopying, and data entry. The unit also emphasises the importance of self-presentation and time management.

What you'll be able to do

  • Understand the role of an office administrator within an organisation.
  • Carry out a range of basic administrative tasks, such as filing, photocopying, and data entry.
  • Be aware of the importance of good self-presentation and time management in an office environment.
Oral Presentation Skills in PracticeReal unit · Open College Network Northern Ireland
You'll learn to plan, prepare, and deliver oral presentations effectively. The unit includes selecting topics, structuring content, preparing visual aids, delivering presentations, and giving and receiving constructive feedback.

What you'll be able to do

  • Prepare for, plan, and deliver a clear and concise oral presentation on a chosen topic.
  • Give constructive feedback to others on their oral presentations and receive feedback on own presentation, reflecting on areas for improvement.
Painting Interior Ceilings and WallsReal unit · Open College Network Northern Ireland
You'll learn to prepare and maintain work areas safely for painting interior ceilings and walls. The unit includes surface preparation, use and maintenance of painting tools, and application techniques.

What you'll be able to do

  • Prepare the work area in accordance with health and safety regulations.
  • Maintain the work area to ensure a safe and tidy environment.
  • Use painting tools and equipment safely and correctly.
  • Maintain painting tools and equipment in good working order.
  • Prepare surfaces for painting by cleaning and filling as required.
  • Apply paint evenly and effectively to the designated area.
  • Maintain the work area and equipment in a clean and safe condition after painting.
Painting and Design Using Mixed MediaReal unit · Open College Network Northern Ireland
You'll develop ideas for mixed media design briefs, considering requirements and constraints. The unit covers safe use of mixed media materials, application of techniques according to the brief, and evaluation of the final design.

What you'll be able to do

  • Develop ideas for a mixed media design brief, taking into account the requirements and constraints of the brief.
  • Use mixed media methods effectively and safely, following the specifications outlined in the design brief.
  • Know and apply relevant Health and Safety procedures within a mixed media art and design context.
Participating in Exercise and FitnessReal unit · Open College Network Northern Ireland
You'll recognise a range of exercise and fitness activities and facilities and understand how to participate safely. The unit includes warming up, cooling down, risk awareness, active participation, and reviewing personal performance.

What you'll be able to do

  • Recognise a range of different exercise and fitness activities and facilities available
  • Take part in exercise and fitness activities safely, minimising risk of injury
  • Participate in a range of exercise and fitness activities
  • Review own performance in exercise and fitness activities, identifying areas for improvement
Performance Realisation SkillsReal unit · Open College Network Northern Ireland
You'll explore the disciplines and techniques involved in performance realisation, including acting, singing, and dancing. The unit enables self-assessment of performance and recognises the value of feedback from audiences and production teams.

What you'll be able to do

  • Understand the disciplines relating to performance realisation
  • Understand the techniques relating to performance realisation
  • Assess own performance effectively
  • Recognise the value of audience critique in performance
  • Recognise the value of production team critique in performance
Person-Centred Support in Health, Social Care and Early Years SettingsReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of person-centred support principles and their application in health, social care, and early years settings. You'll appreciate the importance of focusing on individual needs, preferences, and involvement.

What you'll be able to do

  • Understand what is meant by person-centred support and its application in health, social care, and early years settings.
  • Know the importance of providing person-centred support to individuals in health, social care, and early years, focusing on their needs and preferences.
Personal Confidence and Self-EsteemReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of confidence and self-esteem, factors affecting them, and strategies to build these qualities. You'll be able to set objectives to improve personal confidence and self-esteem in various contexts.

What you'll be able to do

  • Understand different ways of building confidence and self-esteem in personal and social contexts.
  • Set achievable objectives to improve personal confidence and self-esteem in specific situations.
Personal Fitness Programme PlanningReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of physical fitness components and methods to assess their own fitness levels. You'll plan, implement, and review a personal fitness programme, including strategies to overcome barriers to achieving fitness goals.

What you'll be able to do

  • Understand the components of physical fitness, including cardiovascular endurance, muscular strength, muscular endurance, flexibility and body composition
  • Assess own fitness level using appropriate methods and techniques
  • Plan and implement a personal fitness programme that meets individual needs and goals
  • Overcome barriers to achievement of fitness goals, such as lack of time, motivation or resources
  • Review own fitness programme and make adjustments as necessary to ensure continued progress
Physical Theatre Performance SkillsReal unit · Open College Network Northern Ireland
This unit develops learners' understanding of health and safety in physical theatre, safe practice methods, and movement techniques. You'll choreograph simple sequences and assess their own performance using feedback.

What you'll be able to do

  • Understand health and safety issues relating to physical theatre performance
  • Understand the importance of safe practice methods within physical theatre activities
  • Demonstrate a range of movements suitable for physical theatre
  • Choreograph simple physical performance sequences
  • Assess own performance following feedback from peers or instructors
PlasteringReal unit · Open College Network Northern Ireland
You'll gain foundational knowledge of plastering, including the identification and use of tools, equipment, and materials. The unit covers assessing suitable backgrounds, preparation techniques, and basic plastering methods such as floating to prepare surfaces for finishing.

What you'll be able to do

  • Know the range of tools and equipment used in plastering, and their specific applications.
  • Know the range of materials used in plastering, including different types of plaster and additives.
  • Identify a range of backgrounds suitable to receive plaster, assessing their condition and suitability.
  • Understand the preparations required before starting to plaster, including cleaning, priming, and applying bonding agents.
  • Understand floating techniques, including the purpose and methods of achieving a level surface.
  • Carry out basic plastering techniques, such as applying a scratch coat and a top coat.
Plumbing: Measuring and Marking OutReal unit · Open College Network Northern Ireland
This unit covers the identification and use of hand tools and equipment for measuring and marking out in plumbing. You'll learn to measure and mark components accurately, plan and estimate materials for projects, and apply safe working practices.

What you'll be able to do

  • Identify the hand tools and equipment used for measuring and marking out in plumbing.
  • Describe the correct procedures for measuring and marking out components in plumbing.
  • Explain how to plan and estimate materials for a given plumbing project.
  • Demonstrate the ability to work safely when measuring and marking out in plumbing.
Practical Ceramic SkillsReal unit · Open College Network Northern Ireland
This unit provides knowledge of materials, tools, and techniques used in ceramics, including the processes of making, drying, and firing. You'll safely apply ceramic techniques and understand workshop safety practices.

What you'll be able to do

  • Know the different materials, tools and techniques commonly used in ceramics.
  • Be aware of the key stages of making, drying and firing processes involved in clay work.
  • Safely use a range of techniques and materials to create ceramic pieces.
  • Understand and apply safe working practices within a ceramics workshop environment.
Practical Craft SkillsReal unit · Open College Network Northern Ireland
You'll develop practical craft skills, including safe working practices and use of personal protective equipment. The unit covers planning craft projects, identifying resources, and producing craft work to a specified standard.

What you'll be able to do

  • Carry out craft tasks safely, adhering to health and safety regulations.
  • Plan a craft project, considering resources and timescales.
  • Produce craft work to a specified standard.
Practical Knitting SkillsReal unit · Open College Network Northern Ireland
You'll develop practical skills to prepare materials and equipment for knitting and construct a knitted garment using appropriate techniques. The unit includes incorporating hem and edge finishes and fastenings to complete a knitted piece to a professional standard.

What you'll be able to do

  • Prepare materials and equipment for constructing a knitted garment.
  • Construct a knitted garment using appropriate techniques.
  • Apply construction methods to produce a knitted piece.
  • Incorporate hem and edge finishes into a knitted piece.
  • Incorporate fastenings into a knitted piece.
Prepare and Serve DrinksReal unit · Open College Network Northern Ireland
This unit covers the preparation and service of a variety of drinks, including hot, cold, and alcoholic beverages. You'll develop practical skills to work effectively in a drinks service area, maintaining hygiene and appropriate serving techniques.

What you'll be able to do

  • Prepare and serve different drinks, including hot, cold, and alcoholic beverages.
  • Work in a drinks service area, following hygiene and safety procedures.
Preparing Hot and Cold SandwichesReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of preparing hot and cold sandwiches, including ingredient selection, suitable fillings, and presentation. You'll develop practical skills to prepare sandwiches following recipes while adhering to hygiene and safety standards.

What you'll be able to do

  • Understand the principles of preparing hot and cold sandwiches, including ingredients, fillings, and presentation.
  • Prepare hot and cold sandwiches, following recipes and hygiene procedures.
Principles of Sports CoachingReal unit · Open College Network Northern Ireland
This unit introduces learners to the principles of sports coaching, including session preparation, assessing participant needs, and supporting performance. You'll develop communication skills to provide constructive feedback and adapt coaching methods to individual participants.

What you'll be able to do

  • Describe how to prepare for a specific sports coaching session, considering participant needs and session objectives
  • Explain how to support participant’s performance during coaching, providing constructive feedback and encouragement
  • Explain the importance of clear and effective communication between coach and participants, adapting communication style to suit individual needs
Promoting Self-ImprovementReal unit · Open College Network Northern Ireland
This unit supports learners to identify their personal strengths and weaknesses, understand skills that promote self-improvement such as communication and time management, and learn how to set effective personal objectives for development.

What you'll be able to do

  • Recognise their own strengths and weaknesses in relation to personal development and learning.
  • Recognise skills that promote self-improvement, such as communication, problem-solving, and time management.
  • Set personal objectives that are specific, measurable, achievable, relevant, and time-bound (SMART).
Pruning PlantsReal unit · Open College Network Northern Ireland
This unit covers the principles and techniques of pruning plants to promote growth and shape. You'll identify signs of dead or diseased wood, select appropriate tools, and demonstrate correct pruning methods for different plant types.

What you'll be able to do

  • Understand the reasons for pruning plants, including promoting growth, shaping plants and removing dead or diseased wood
  • Make appropriate cuts when pruning plants, using the correct tools and techniques
  • Prune different types of plants, taking into account their specific needs and growth habits
Reception Duties in the Hospitality IndustryReal unit · Open College Network Northern Ireland
This unit equips learners with knowledge of the receptionist role in hospitality, including customer service expectations. You'll perform front office duties such as greeting guests, handling enquiries, and processing bookings effectively.

What you'll be able to do

  • Understand the role of a receptionist in the hospitality industry, including key responsibilities and customer service expectations
  • Work effectively in the front office, performing reception duties such as greeting guests, handling enquiries and processing bookings
Rights and Responsibilities for the IndividualReal unit · Open College Network Northern Ireland
You'll understand individual rights and responsibilities within society and how these are interconnected. The unit also explores how individuals can influence decisions made by organisations and authorities.

What you'll be able to do

  • Understand the rights and responsibilities of an individual within society
  • Know how individuals can influence decisions made by organisations and authorities
Routine Motorcycle MaintenanceReal unit · Open College Network Northern Ireland
This unit provides knowledge of motorcycle systems requiring routine checks and maintenance. You'll carry out maintenance tasks such as tyre and brake adjustments while recognising and applying health and safety requirements during motorcycle checks.

What you'll be able to do

  • Identify motorcycle systems and components that require routine checks
  • Perform routine maintenance on motorcycles, following manufacturer's guidelines
  • Recognise and apply health and safety requirements when carrying out motorcycle checks
Routine Vehicle Braking SystemsReal unit · Open College Network Northern Ireland
You'll develop the skills and knowledge to work safely on vehicle braking systems, including removing and replacing wheels. The unit covers the main components of braking systems, servicing and maintenance procedures, and appropriate waste disposal.

What you'll be able to do

  • Work safely on vehicle braking systems, following health and safety guidelines
  • Remove and replace vehicle wheels correctly
  • Know the main components of a vehicle braking system and their functions
  • Service and maintain vehicle braking systems according to manufacturer's instructions
  • Dispose of waste products appropriately, following environmental regulations
Routine Vehicle MaintenanceReal unit · Open College Network Northern Ireland
You'll gain knowledge of vehicle systems requiring routine checks and develop practical skills to carry out basic maintenance tasks such as checking engine oil and tyre pressure. The unit also covers health and safety requirements relevant to vehicle maintenance procedures.

What you'll be able to do

  • Identify vehicle systems and components that require routine checks
  • Carry out routine vehicle maintenance procedures
  • Recognise and apply health and safety requirements when carrying out vehicle checks
Routine Wheel and Tyre MaintenanceReal unit · Open College Network Northern Ireland
You'll gain knowledge of wheel and tyre construction and learn safe procedures for removing and refitting road wheels. The unit covers checking tyre pressure and tread depth, replacing tyres, and adhering to safety and legal requirements.

What you'll be able to do

  • Understand wheel and tyre construction, including different types of tyres and wheels
  • Follow correct procedures to safely remove and refit road wheels, using appropriate tools and equipment
  • Check tyre pressure and tread depth, and understand the legal requirements
  • Replace tyres using appropriate tools and equipment
  • Work safely, following health and safety regulations and using personal protective equipment
Set Design and Construction SkillsReal unit · Open College Network Northern Ireland
You'll gain knowledge of safe working practices in set design and construction, develop basic set designs considering space and materials, and construct simple sets using appropriate tools and techniques.

What you'll be able to do

  • Work safely when designing and constructing sets
  • Design basic elements of a set, considering factors such as space and materials
  • Construct a basic set, following a design and using appropriate tools and techniques
Setting and Achieving Personal GoalsReal unit · Open College Network Northern Ireland
It teaches you to identify personal attributes and understand their impact on personal situations. You'll use information resources to set, achieve, and review realistic personal goals.

What you'll be able to do

  • Identify own personal attributes, including strengths and weaknesses
  • Explain how personal attributes have impacted on own situation
  • Identify information resources relevant to own development opportunities
  • Set realistic and achievable personal goals
  • Describe the steps required to achieve personal goals
  • Review the achievement of personal goals against set targets
Skills for Cultivating Compost and SoilsReal unit · Open College Network Northern Ireland
This unit provides learners with skills to prepare for composting and soil cultivation, including making and using compost to improve soil fertility. You'll also understand soil pH levels, their effects on plants, and how to maintain a tidy work area.

What you'll be able to do

  • Prepare for composting and cultivation, including selecting a suitable location and gathering necessary materials.
  • Make and use compost in horticulture to improve soil fertility and plant growth.
  • Cultivate different soils, including preparing the soil for planting and maintaining its structure.
  • Understand pH levels and the effects on plant life, including how to adjust pH levels to suit specific plants.
  • Tidy the work area after completing composting and cultivation tasks, ensuring a safe and organised environment.
Skills for Decision MakingReal unit · Open College Network Northern Ireland
You'll develop decision-making skills by exploring options, weighing pros and cons, and making informed personal choices. The unit also covers awareness of individual rights and responsibilities within groups, negotiation skills, and the role of self-control and assertiveness.

What you'll be able to do

  • Demonstrate the ability to make personal decisions and choices with confidence
  • Describe the rights and responsibilities of self and others within a group
  • Recognise how negotiation skills contribute to achieving a desired outcome
  • Describe the implications and benefits of self-control and assertiveness
Skills for Garden HorticultureReal unit · Open College Network Northern Ireland
This unit equips learners with skills to identify garden produce, control weeds using various methods, propagate plants, and grow and care for plants from seed. You'll develop practical horticultural skills for garden and allotment management.

What you'll be able to do

  • Identify a range of garden and/or allotment produce, including fruits, vegetables, and herbs.
  • Control weeds effectively using appropriate methods.
  • Propagate plants using various techniques such as cuttings, seeds, and division.
  • Grow and care for plants grown from seed, ensuring their healthy development.
Skills for Garden MaintenanceReal unit · Open College Network Northern Ireland
This unit equips learners with practical skills in garden maintenance, including the safe use of hand and powered tools, lawn care, and general garden upkeep. You'll also learn correct methods for disposing of garden waste in accordance with environmental and safety considerations.

What you'll be able to do

  • Use garden tools safely and effectively, including hand tools and powered equipment.
  • Maintain a lawn, including mowing, edging, and feeding.
  • Maintain a garden, including planting, weeding, pruning, and watering.
  • Use correct methods of garden waste disposal, including composting and recycling.
Skills for Herb CultivationReal unit · Open College Network Northern Ireland
You'll identify a variety of herbs and understand factors influencing herb selection for specific sites. The unit also covers practical cultivation skills, including planting, watering, feeding, and pruning herbs.

What you'll be able to do

  • Recognise a range of herbs, including their names, characteristics, and uses.
  • Understand the main factors in selecting herbs for a specific site, including soil type, sunlight, and climate.
  • Cultivate herbs, including planting, watering, feeding, and pruning.
Skills for Plant PropagationReal unit · Open College Network Northern Ireland
You'll gain practical skills in plant propagation, including sowing seeds indoors, pricking out seedlings, propagating by stem cuttings, potting up, and irrigating. The unit also emphasises maintaining a clean and tidy work area.

What you'll be able to do

  • Sow seeds indoors using appropriate containers
  • Prick out seedlings individually
  • Propagate plants using stem cuttings
  • Pot up rooted cuttings, plugs, or large seedlings into suitable containers
  • Irrigate planted containers effectively
  • Maintain a clean and tidy work area, adhering to health and safety guidelines
Skills in Customer ServiceReal unit · Open College Network Northern Ireland
This unit covers the principles of customer service, emphasising the importance of meeting customer needs and expectations. You'll understand the benefits of good customer service to organisations, the consequences of poor service, and the value of positive verbal and non-verbal interactions.

What you'll be able to do

  • Understand the principles of customer service, including meeting customer needs and expectations.
  • Understand the benefits to an organisation of good customer service, such as increased customer loyalty and positive reputation.
  • Understand the possible consequences of poor customer service, such as customer complaints and loss of business.
  • Understand the value of first impressions in customer service interactions.
  • Understand positive verbal and non-verbal interaction with customers, including active listening and clear communication.
  • Understand how to deal with customer complaints effectively and professionally.
Sowing and Growing TechniquesReal unit · Open College Network Northern Ireland
This unit equips learners with knowledge and skills in outdoor and indoor sowing techniques, including seedling care, transplanting, and hardening off plants. You'll understand factors influencing successful plant growth and methods to protect plants from pests and disease.

What you'll be able to do

  • Describe how to use outdoor sowing techniques effectively
  • Demonstrate how to look after and transplant seedlings and plants
  • Explain the process of hardening off plants and planting them out correctly
  • Describe how to use indoor sowing techniques effectively
Study Skills and Learning StylesReal unit · Open College Network Northern Ireland
You'll explore different learning styles and recognise their own preferences. The unit enables reflection on how learning styles affect study approaches and supports identification of strategies to improve personal learning.

What you'll be able to do

  • Recognise different ways to learn, including visual, auditory, and kinaesthetic learning
  • Understand own learning preferences and preferred learning styles
  • Know how learning styles affect approaches to learning and study, including time management and organisation
  • Reflect on own approaches to learning and identify areas for improvement
Take Part in a Sporting ActivityReal unit · Open College Network Northern Ireland
You'll be able to select and participate in a sporting activity aligned with personal interests and resources. The unit covers the physical and emotional benefits of sport, preparation requirements, rules, tactics, and methods to improve performance.

What you'll be able to do

  • Select and participate in a sporting activity, considering personal interests and available resources.
  • Recognise the physical benefits of sport, such as improved cardiovascular health and muscle strength.
  • Recognise the emotional benefits of sport, such as stress reduction and improved mood.
  • Understand the rules and/or tactics of a chosen sporting activity to enable effective participation.
  • Recognise the importance of physical preparation before a sporting session, including warm-up exercises and stretching.
  • Improve own performance in a chosen sporting activity through practice and feedback.
  • Understand health and safety considerations relating to sport, including risk assessment and injury prevention.
Take Part in a Vocational TasterReal unit · Open College Network Northern Ireland
This unit introduces learners to different job roles within a vocational area and the importance of workplace presentation and behaviour. You'll apply relevant skills and knowledge safely in a vocational context and review their suitability for the area.

What you'll be able to do

  • Understand different job roles within a vocational area, including their responsibilities and required skills.
  • Understand the importance of appropriate workplace presentation and behaviour, including dress code and communication skills.
  • Use relevant skills, knowledge, and personal qualities effectively in a vocational context.
  • Understand safe working practices within a vocational context, adhering to health and safety regulations.
  • Review suitability for a job role in a chosen vocational context, identifying strengths and areas for development.
Taking Part in an Enterprise ProjectReal unit · Open College Network Northern Ireland
You'll learn to select and manage an enterprise project targeted at a specific market. The unit covers understanding marketing principles and evaluating personal contributions to the project to identify areas for improvement.

What you'll be able to do

  • Select an appropriate enterprise project for a particular target market, considering their needs and preferences
  • Understand the principles of effective marketing and how to promote an enterprise project to its target market
  • Evaluate own contribution to the enterprise project, identifying strengths and areas for improvement
Tea and Coffee Counter ServiceReal unit · Open College Network Northern Ireland
This unit covers the features and requirements of tea and coffee counter service, including hygiene standards and customer service protocols. You'll safely serve tea and coffee and operate commercial espresso machines to prepare various coffee beverages.

What you'll be able to do

  • Recognise the features and requirements for tea and coffee counter service, including hygiene standards, customer service protocols, and equipment maintenance.
  • Serve tea and coffee safely, adhering to hygiene regulations and using appropriate serving techniques.
  • Use a commercial espresso machine to prepare a range of coffee-based beverages, following standard operating procedures.
Teamwork Skills in PracticeReal unit · Open College Network Northern Ireland
You'll explore team roles and responsibilities, contribute to setting team and individual goals, respect others' communication rights, recognise the importance of co-operation, and develop skills to review team performance.

What you'll be able to do

  • Understand the different roles and responsibilities of individuals within a team.
  • Contribute to the setting of team goals and own individual goals within the team context.
  • Be aware of others' rights to communicate their views and opinions within a team.
  • Recognise the importance of co-operation and collaboration within a team to achieve common objectives.
  • Review team performance, identifying areas for improvement and celebrating successes.
Teamwork within a Salon EnvironmentReal unit · Open College Network Northern Ireland
It teaches you to demonstrate effective teamwork skills within a salon environment. You'll practise communication, active listening, contributing ideas, supporting colleagues, and resolving conflicts to promote a collabourative working atmosphere.

What you'll be able to do

  • Demonstrate the ability to work effectively within a team in a salon environment.
Technical Theatre Performance SkillsReal unit · Open College Network Northern Ireland
You'll gain an understanding of health and safety regulations relevant to technical theatre performance and develop practical skills by contributing to rehearsals and final performances. The unit also covers teamwork, following instructions, and reflecting on personal performance within a technical theatre context.

What you'll be able to do

  • Understand health and safety regulations and procedures in relation to technical performance.
  • Contribute to the process of creating a performance by following instructions and working as part of a team.
  • Understand the technical skills required for performance through rehearsal, including lighting, sound, and stage management.
  • Contribute to a final performance by carrying out assigned technical tasks effectively.
  • Reflect on own performance, identifying strengths and areas for improvement.
Telephone SkillsReal unit · Open College Network Northern Ireland
It teaches you to use telephone systems effectively in an office environment. You'll learn to make and receive calls professionally, using appropriate greetings and call handling techniques.

What you'll be able to do

  • Use a telephone system effectively in an office environment
  • Make and receive telephone calls in a professional manner
  • Recognise the importance of handling calls appropriately to maintain a positive image of the organisation
The Role and Responsibilities of the Health and Social Care WorkerReal unit · Open College Network Northern Ireland
It teaches you to recognise the role and responsibilities of health and social care workers, including providing care and support to individuals and communities. You'll understand key duties such as maintaining confidentiality, safeguarding, and promoting wellbeing.

What you'll be able to do

  • Recognise the role of the health and social care worker in providing care and support to individuals and communities
  • Recognise the responsibilities of the health and social care worker, including maintaining confidentiality, safeguarding individuals and promoting their well-being
The Role of Play for Early LearningReal unit · Open College Network Northern Ireland
It teaches you to understand the characteristics of a positive learning environment and the role of play in supporting children's learning and development. You'll also examine how play activities can help prevent stereotyping and discrimination.

What you'll be able to do

  • Understand the key features that contribute to a positive learning environment for children.
  • Understand how play-based activities can support children's learning and development across different areas.
  • Understand how carefully selected play activities can be used to prevent stereotyping and discrimination, promoting inclusivity.
The Role of Play in a Child’s DevelopmentReal unit · Open College Network Northern Ireland
You'll explore the role of play in a child's intellectual, social, emotional, and physical development. The unit covers planning and delivering play activities, understanding their purposes, and recognising how stereotyping can affect children's participation.

What you'll be able to do

  • Understand the significant role that play has in a child's overall development.
  • Understand the specific purpose and benefits of different types of play activities for children.
  • Understand the importance of planning and preparing suitable play activities to maximise their impact.
  • Know how stereotyping and bias can negatively affect children's participation and enjoyment in various activities.
The Stages of Intellectual and Language Development of Children from Birth to Eight YearsReal unit · Open College Network Northern Ireland
You'll gain an understanding of the stages of intellectual and language development in children from birth to eight years. The unit covers key developmental milestones, the importance of communication with young children, and factors influencing intellectual and language growth.

What you'll be able to do

  • Understand the different stages of intellectual development in children from birth to eight years.
  • Understand the different stages of language development in children from birth to eight years.
  • Understand the importance of effective communication with young children.
  • Identify factors which can positively affect intellectual development in children.
  • Identify factors which can negatively affect intellectual development in children.
  • Identify factors which can positively affect language development in children.
  • Identify factors which can negatively affect language development in children.
Time Management SkillsReal unit · Open College Network Northern Ireland
You'll explore their own time management practices, identifying strengths and weaknesses. The unit covers key skills such as prioritisation, planning, and delegation, and explains how effective time management can reduce stress and improve efficiency.

What you'll be able to do

  • Understand own time management practices, including strengths and weaknesses
  • Understand time management skills, such as prioritisation, planning and delegation
  • Understand how time management may reduce stress, by improving efficiency and control
Tools and Equipment for BricklayingReal unit · Open College Network Northern Ireland
You'll gain knowledge of materials and tools used in bricklaying, including safe stacking and storage techniques. The unit covers the use of a brick trowel, re-pointing brickwork, and measuring, cutting, and levelling bricks.

What you'll be able to do

  • Recognise different types of materials commonly used in bricklaying.
  • Stack and store bricklaying materials safely and correctly.
  • Use appropriate access equipment safely when working at height in bricklaying.
  • Recognise different types of tools used in bricklaying and their specific purposes.
  • Use a brick trowel effectively for applying mortar.
  • Re-point an area of brickwork to a satisfactory standard.
  • Cut, measure and level bricks accurately.
Understand How to Care for Young ChildrenReal unit · Open College Network Northern Ireland
You'll gain knowledge of caring for young children, including safe washing and bathing techniques, feeding according to individual needs, appropriate dressing, and responding to sleep and rest requirements.

What you'll be able to do

  • Wash and bathe babies and young children safely and effectively.
  • Feed young children and babies, taking into account their individual needs and dietary requirements.
  • Dress children appropriately for different weather conditions and activities.
  • Respond to a baby's or child's need for sleep and rest, creating a comfortable and safe environment.
Understand How to Care for Your ChildReal unit · Open College Network Northern Ireland
You'll gain an understanding of child care for those up to 11 years, covering behaviour management, the role of play, social and emotional development, safety, hygiene, physical growth, and nutritional needs. The unit supports knowledge of holistic child development and care.

What you'll be able to do

  • Understand common childhood behaviour problems
  • Understand the importance of play in child development
  • Understand the nature of children’s social development
  • Understand the nature of children’s emotional development
  • Understand the importance of safety in childcare settings
  • Understand the importance of hygiene in childcare settings
  • Understand children’s physical development up to 11 years of age
  • Understand the nutritional needs of children
Understand How to Care for your BabyReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of caring for babies by identifying and meeting their physical and emotional needs. You'll understand the importance of developmental and health checks, as well as the role of immunisation in maintaining baby health.

What you'll be able to do

  • Identify the physical needs of a baby
  • Identify the emotional needs of a baby
  • Know the need for developmental checks for babies
  • Know the need for health checks for babies
  • Understand the importance of immunisation for babies
Understand how Exercise Contributes to a Healthy LifestyleReal unit · Open College Network Northern Ireland
You'll explore how participation in sport and regular exercise contributes to a healthy lifestyle. The unit covers identification of different sports and physical activities and explains their benefits for physical health and mental well-being.

What you'll be able to do

  • Be aware of how participation in sport can contribute to a healthy lifestyle
  • Be aware of how regular exercise can contribute to a healthy lifestyle
Understanding Business MeetingsReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of the function, planning, and management of business meetings. You'll explore meeting techniques, how to run meetings effectively, handle difficult issues, and evaluate meeting outcomes.

What you'll be able to do

  • Know the function of meetings within a business context.
  • Understand different meeting techniques, such as brainstorming or structured discussions.
  • Understand how to plan a meeting, including setting an agenda and inviting participants.
  • Understand how to run a meeting effectively, including managing time and facilitating discussion.
  • Understand how to deal with difficult issues in meetings, such as disagreements or disruptive behaviour.
  • Understand how to evaluate a meeting to identify areas for improvement.
Understanding Environmental IssuesReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of the impact of human activities on the environment, both positive and negative. You'll identify actions individuals and communities can take to benefit the environment at local and global levels.

What you'll be able to do

  • Understand how human activities can affect the environment, both positively and negatively
  • Understand how people can take action to benefit the environment at a local level
  • Understand how people can take action to benefit the environment at a global level
Understanding Food and NutritionReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of balanced diets, common food allergies, and dietary restrictions related to cultural and religious practices. You'll be able to prepare and present nutritious food that meets diverse dietary needs and preferences.

What you'll be able to do

  • Know the components that constitute a balanced diet for an individual.
  • Recognise common food allergies and their potential effects on an individual's health.
  • Prepare nutritious food, considering dietary needs and preferences.
  • Present food in an attractive and appealing manner.
  • Understand how food restrictions, based on religious and cultural beliefs, can affect an individual's diet.
Understanding Hand CareReal unit · Open College Network Northern Ireland
This unit covers preparation and provision of basic hand care treatments. You'll understand hygiene importance and demonstrate cleansing, exfoliating, moisturising, nail care, and application of hand cream.

What you'll be able to do

  • Describe how to prepare for a hand care treatment
  • Demonstrate how to provide a hand care treatment
Understanding Protection and Safeguarding in Health, Social Care and Early Years SettingsReal unit · Open College Network Northern Ireland
This unit covers the principles of protection and safeguarding in health, social care, and early years settings. You'll understand different types of abuse and neglect, recognise their signs and symptoms, and explain the importance of safeguarding policies and procedures.

What you'll be able to do

  • Understand protection in health, social care and early years settings
  • Understand safeguarding in health, social care and early years settings
Understanding Skin CareReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of preparing for and carrying out basic skin care treatments. You'll understand how to prepare the work area, equipment, and client, and demonstrate treatment techniques while adhering to health and safety standards.

What you'll be able to do

  • Describe how to prepare the work area, equipment and client for a skin care treatment
  • Demonstrate how to carry out a skin care treatment following health and safety guidelines
Understanding the Catering IndustryReal unit · Open College Network Northern Ireland
You'll gain knowledge of the catering industry, including various roles, duties, and procedures. The unit covers safe use of catering equipment, health and safety requirements, and effective communication within a catering environment.

What you'll be able to do

  • Know the duties, procedures and requirements relevant to working in the catering industry
  • Use equipment safely and effectively when working in catering
  • Know health and safety procedures for working in catering environments
  • Use effective communication skills when working within the catering industry
Understanding the Sport and Leisure IndustryReal unit · Open College Network Northern Ireland
You'll gain knowledge of roles, duties, equipment, and health and safety procedures within the sport and leisure industry. The unit also develops communication skills necessary for effective interaction in a sport and leisure environment.

What you'll be able to do

  • Know the duties, procedures and requirements relevant to working effectively in a sport and leisure environment
  • Know about the different types of equipment used in a sport and leisure environment and their appropriate uses
  • Know health and safety procedures for working in a sport and leisure environment, including risk assessment and emergency procedures
  • Communicate effectively with others when working in a sport and leisure environment, using appropriate language and communication methods
Use and Maintenance of Horticultural Hand ToolsReal unit · Open College Network Northern Ireland
This unit covers the safe use, maintenance, repair, and storage of horticultural hand tools. You'll understand relevant health and safety legislation, identify hazards, and apply safe working practices while using and maintaining a range of hand tools.

What you'll be able to do

  • Understand and apply health and safety requirements for working with horticultural hand tools
  • Describe how to maintain a range of horticultural hand tools in good working order
  • Describe how to repair horticultural hand tools safely and effectively
  • Use a range of horticultural hand tools correctly and safely for their intended purpose
  • Store horticultural hand tools and equipment safely and securely
Using Craft Activities with Children and Young PeopleReal unit · Open College Network Northern Ireland
This unit provides learners with knowledge of craft activities suitable for children and young people. You'll select appropriate materials and techniques, plan and organise craft activities, and understand safety considerations relevant to these activities.

What you'll be able to do

  • Use craft activities with children and young people, selecting appropriate materials, techniques, and activities for different age groups and abilities.
  • Be aware of a range of craft techniques, such as painting, drawing, collage, and model making, and their potential benefits for children's development.
  • Plan and organise a craft activity, considering resources, time constraints, and learning objectives.
  • Understand safety considerations when carrying out craft activities, including the safe use of tools and materials, and the management of potential hazards.
Using Database SoftwareReal unit · Open College Network Northern Ireland
You'll learn to set up and manage databases, including creating tables, defining fields with appropriate data types, and setting primary keys. The unit also covers extracting information through queries and filters, and producing organised reports from database data.

What you'll be able to do

  • Set up a database, including creating tables and defining fields.
  • Extract information from databases using queries and filters.
  • Produce reports from databases, presenting information in a clear and organised manner.
Using Effective Communication Skills in the WorkplaceReal unit · Open College Network Northern Ireland
This unit develops learners' understanding of effective communication in the workplace, covering verbal, written, and non-verbal forms. You'll explore how to support colleagues through communication and manage workplace conflict using appropriate strategies.

What you'll be able to do

  • Understand different forms of effective communication in the workplace, including verbal, written, and non-verbal communication.
  • Understand the importance of communicating effectively with others in the workplace to ensure clarity and understanding.
  • Use communication to support the work of others, such as providing feedback or sharing information.
  • Understand how to deal with conflict in the workplace using appropriate communication techniques.
Using EmailReal unit · Open College Network Northern Ireland
This unit provides learners with an understanding of email systems and their functions. You'll learn to compose, send, receive, and organise emails, including managing attachments effectively for communication purposes.

What you'll be able to do

  • Understand how to use email systems for effective communication.
  • Use email to send, receive, and manage electronic messages effectively.
Using Food CommoditiesReal unit · Open College Network Northern Ireland
This unit equips learners with knowledge to recognise, source, and correctly store main food commodities such as fruits, vegetables, grains, and proteins. You'll understand where to obtain these commodities and how to maintain their quality.

What you'll be able to do

  • Recognise the main food commodities, including fruits, vegetables, grains, and proteins.
  • Know where to obtain the main food commodities, such as supermarkets, local markets, and farms.
  • Correctly store the main food commodities to maintain their quality and prevent spoilage.
Using IT to Improve ProductivityReal unit · Open College Network Northern Ireland
It teaches you to plan and use IT systems and software to improve productivity. You'll justify their selection of IT resources based on specific productivity goals and review the effectiveness of their choices.

What you'll be able to do

  • Plan the use of IT systems to improve productivity
  • Plan the use of software to improve productivity
  • Use IT systems to improve productivity
  • Use software to improve productivity
  • Review the selection of IT systems used
  • Review the selection of software used
Using Imaging Software ToolsReal unit · Open College Network Northern Ireland
It teaches you to capture images using various devices and manipulate them using imaging software. You'll apply editing techniques such as adjusting brightness and cropping, and understand image resolution and file formats.

What you'll be able to do

  • Capture information for images using appropriate methods
  • Use imaging software to manipulate and enhance images
  • Apply various imaging software tools to achieve desired effects
  • Save and export images in appropriate formats
  • Understand the principles of image resolution and file size
Using Mixed MediaReal unit · Open College Network Northern Ireland
You'll develop, plan, and produce mixed media artwork, exploring composition, colour, and texture. The unit includes safe working practices with mixed media materials and encourages learners to review their performance and personal skills.

What you'll be able to do

  • Develop ideas for work in mixed media, exploring different materials, techniques, and themes.
  • Plan and produce a mixed media piece, considering composition, colour, and texture.
  • Work safely using mixed media, following health and safety guidelines and using appropriate protective equipment.
  • Review own performance and personal skills in relation to the mixed media project, identifying areas for improvement.
Using Multimedia SoftwareReal unit · Open College Network Northern Ireland
You'll learn to plan, capture, and integrate multimedia content into cohesive products. The unit covers using multimedia software tools to edit and organise content and presenting the final multimedia outcome effectively.

What you'll be able to do

  • Plan the content, structure, and organisation of multimedia products effectively, considering the target audience and purpose.
  • Capture content from a variety of sources, including audio, video, and images, ensuring appropriate quality and format.
  • Use multimedia software tools proficiently to edit, manipulate, and integrate various media elements into a cohesive multimedia product.
  • Play and present completed multimedia outcomes effectively, demonstrating functionality and achieving the intended communication goals.
Using Office Machines - Faxes, Photocopiers and PrintersReal unit · Open College Network Northern Ireland
You'll develop practical skills to operate common office machines including faxes, photocopiers, scanners, and printers. The unit covers sending and receiving faxes, performing copying, scanning, printing tasks, and resolving common machine problems.

What you'll be able to do

  • Send faxes using appropriate procedures.
  • Receive and distribute faxes to the correct recipients.
  • Recognise and resolve common problems with the fax machine, such as paper jams or transmission errors.
  • Prepare the photocopier, scanner and/or printer for use, including loading paper and checking ink/toner levels.
  • Perform photocopying, scanning and/or printing tasks according to instructions.
  • Recognise and resolve common problems with the photocopier or printer, such as paper jams or poor print quality.
Using Personal Information Management SoftwareReal unit · Open College Network Northern Ireland
It teaches you to use personal information management software to schedule appointments, create task lists, and manage contacts. You'll also set reminders and prioritise tasks effectively.

What you'll be able to do

  • Schedule appointments using personal information management software.
  • Create a task list using personal information management software.
  • Use an address book within personal information management software.
Using Presentation SoftwareReal unit · Open College Network Northern Ireland
This unit develops learners' skills in capturing, editing, and formatting information for presentation slides. You'll prepare slides that are organised, visually appealing, and suitable for effective presentations.

What you'll be able to do

  • Capture information accurately for inclusion in presentation slides
  • Edit and format slides to enhance visual appeal and clarity
  • Prepare slides effectively for presentation, ensuring they are organised and easy to understand
Using Problem Solving Skills in the WorkplaceReal unit · Open College Network Northern Ireland
You'll identify common workplace problems and their impact on efficiency. The unit covers recognising potential solutions, implementing them, and reviewing their effectiveness to improve problem-solving skills in a workplace context.

What you'll be able to do

  • Recognise a range of common problems that may arise in a workplace setting.
  • Recognise potential solutions to identified workplace problems and review their effectiveness in addressing the issues.
Using Specialist SoftwareReal unit · Open College Network Northern Ireland
It teaches you to perform basic operations using specialist software, including opening, saving, and closing files. You'll learn to edit, process, format, and present information effectively within the software environment.

What you'll be able to do

  • Perform basic tasks with specialist software, demonstrating competence in fundamental operations.
  • Edit, process, format, and present information using specialist software to a satisfactory standard.
Using Spreadsheet SoftwareReal unit · Open College Network Northern Ireland
It teaches you to use spreadsheet software for data entry, organisation, and calculation. You'll apply formulas, use tools such as sorting and filtering, and present information clearly using charts and graphs.

What you'll be able to do

  • Use a spreadsheet to enter, edit, and organise data.
  • Use spreadsheet formulas and tools to perform calculations and analyse data.
  • Present spreadsheet information in a clear and understandable format, using charts and graphs.
Using Tablets and Mobile DevicesReal unit · Open College Network Northern Ireland
You'll learn to use tablets and mobile devices for communication, entertainment, and information access. The unit includes accessing and modifying media files and using various applications.

What you'll be able to do

  • Be aware of tablet and mobile device uses, including communication, entertainment, and information access.
  • Access media files on tablets and mobile devices, including photos, videos, and music.
  • Modify text, images and video on tablets and mobile devices, using appropriate applications.
  • Communicate using tablets and mobile devices, including email, messaging, and social media.
Using Tools and Equipment Within a Motor Vehicle WorkshopReal unit · Open College Network Northern Ireland
This unit equips learners with the skills to safely use and maintain motor vehicle hand tools and equipment within a workshop. You'll also gain awareness of measuring equipment, locking devices, and health and safety procedures.

What you'll be able to do

  • Use a range of motor vehicle hand tools and equipment safely and effectively
  • Maintain motor vehicle hand tools and equipment in good working order
  • Be aware of the different types of measuring equipment used in a motor vehicle workshop
  • Be aware of different locking and securing devices used on motor vehicles
  • Work safely when using tools and equipment within a motor vehicle workshop, following health and safety procedures
Using Word Processing SoftwareReal unit · Open College Network Northern Ireland
This unit covers the skills required to enter, edit, and combine text and other information within word processing documents. You'll develop the ability to organise information using tables and lists, and format documents to present information clearly and effectively.

What you'll be able to do

  • Enter, edit and combine text and other information within a word processing document, using appropriate tools and techniques.
  • Organise information within word processing documents, using features such as tables, lists, and headings to structure content effectively.
  • Format and present documents, applying appropriate styles, layouts, and printing options to achieve a professional appearance.
Vehicle Body RepairsReal unit · Open College Network Northern Ireland
You'll learn to carry out basic vehicle body repairs, including mixing, applying, and shaping body fillers. The unit also covers the safe use of tools and adherence to health and safety regulations.

What you'll be able to do

  • Carry out vehicle body repairs using appropriate tools and techniques.
  • Mix, apply and shape vehicle body fillers to achieve a smooth and even surface.
  • Work safely when carrying out vehicle body repairs, adhering to health and safety regulations and using personal protective equipment.
Vehicle ValetingReal unit · Open College Network Northern Ireland
You'll learn to valet both the exterior and interior of vehicles safely and effectively. The unit includes techniques for washing, polishing, waxing, and inspecting valeted vehicles, alongside adherence to health and safety regulations.

What you'll be able to do

  • Safely and effectively valet the exterior of a vehicle, following industry best practices.
  • Safely and effectively valet the interior of a vehicle, following industry best practices.
  • Carry out a thorough inspection on a valeted vehicle to ensure quality and identify any missed areas.
  • Work safely when valeting vehicles, adhering to health and safety regulations and using appropriate personal protective equipment.
Working with Woodworking and Carpentry ToolsReal unit · Open College Network Northern Ireland
You'll develop skills in the safe use, maintenance, and storage of woodworking and carpentry tools, including electrical tools. The unit emphasises correct procedures to ensure safety and tool longevity within woodworking and carpentry tasks.

What you'll be able to do

  • Demonstrate the safe and effective use and maintenance of woodwork and carpentry tools
  • Recognise electrical tools and describe their use in woodwork and carpentry
  • Demonstrate how to store tools used in woodwork and carpentry correctly

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Accessing the InternetActive Citizenship in the CommunityApplying Practical Skills and Techniques in the ArtsAssisting a Business MeetingAssisting at Leisure or Sports EventsBricklaying: Constructing a Half Brick WallBricklaying: Constructing a One Brick Wide WallBricklaying: Constructing Cavity Walls

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Office Services Coordinator

Your journey starts here. We're committed to helping you grow, whether you want to climb the ladder in Office Services, specialise in a particular area, or even branch out into other parts of the business. Show us your dedication, and we'll help you build a fantastic career.

See the whole journey →

Showing 6 roles, drawn from 10 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Manage additional services throughout the establishment

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Accessing the InternetLevel 1

Applied to your work in any of these jobs

This unit equips learners with skills to connect to the internet, navigate web pages, and search for information using browser software. Learners will also understand how to communicate online appropriately and recognise the importance of online safety and security.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for OCN NI Level 1 Diploma in Vocational Skills

159 units in this credential, in the order it lists them, awarded by Open College Network Northern Ireland.

  1. Accessing the Internet
  2. Active Citizenship in the Community
  3. Applying Practical Skills and Techniques in the Arts
  4. Assisting a Business Meeting
  5. Assisting at Leisure or Sports Events
  6. Bricklaying: Constructing a Half Brick Wall

and 153 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.