How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Open College Network Northern Ireland has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Open College Network Northern Ireland awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Open College Network Northern Ireland.
The Entry Level Diploma in Vocational Skills is aimed at learners acquiring fundamental vocational skills. It enables candidates to investigate diverse vocational fields, for example, car washing, food hygiene, and using email. Achievement of this qualification can aid advancement to higher-level studies or work.
These are the units Open College Network Northern Ireland registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Open College Network Northern Ireland. It does the teaching and the mapping. Open College Network Northern Ireland sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Accessing the Local Community and Facilities Real unit · Open College Network Northern Ireland
What you'll be able to do
- Explain what constitutes a community and how individuals can make a positive contribution to it.
- Identify the location of various facilities and services available in own local area, such as shops, healthcare providers, and community centres.
- Access community facilities for personal use, demonstrating awareness of appropriate behaviour and etiquette.
Active Citizenship in the Community Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the social diversity of citizens in own community, recognising different cultural backgrounds and perspectives.
- Recognise the role of active participation in own community, understanding how individuals can contribute to local initiatives.
Assisting a Hair Stylist Real unit · Open College Network Northern Ireland
What you'll be able to do
- Assist a hair stylist with various tasks in a salon environment.
Assisting at Active Leisure or Sport Events Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise the different types of active leisure and sport events that may take place in the local area
- Assist others in a safe and effective manner at an active leisure or sport event
Awareness of Soil Types and Garden Habitats Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know about different soil types and their characteristics
- Be aware of different garden habitats and their features
- Be aware of the role of wildlife in the garden ecosystem
- Prepare soil for planting in a garden environment
Basic Cookery Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare food items, including washing, peeling, and chopping ingredients.
- Cook basic dishes, using appropriate cooking methods and techniques.
Basic Craft Skills and Techniques Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand health and safety regulations and procedures in relation to craft activities.
- Assess own work against given criteria, identifying areas of strength and areas for improvement.
- Communicate effectively with others in a craft environment, using appropriate language and techniques.
- Be aware of the importance of planning and organisational skills in craft projects.
- Be aware of different types of equipment and materials used in craft activities.
- Be aware of basic design elements, such as colour, shape, and texture.
- Produce items of work using basic craft skills and techniques.
Basic Food Preparation Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare basic food items using appropriate techniques and equipment.
Basic Food and Drink Service Real unit · Open College Network Northern Ireland
What you'll be able to do
- Serve food and drink to customers in a basic food and drink service environment
- Work effectively as part of a food and drink service team
Basic Gardening for Pleasure Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand what gardening is and its benefits
- Identify common plants and weeds
- Use basic garden tools safely and effectively
- Know where to locate plants based on their environmental needs
- Plant seeds, seedlings, and established plants
- Care for gardening equipment, including cleaning and storage
Basic Skills for Cultivating Plant Cuttings Real unit · Open College Network Northern Ireland
What you'll be able to do
- Take a cutting from a plant, using appropriate techniques.
- Root plant cuttings, providing suitable conditions for root development.
- Take plants cuttings from a variety of plant types.
- Cultivate plant cuttings, ensuring their continued growth and development.
Basic Skills for Sowing and Growing Plants Real unit · Open College Network Northern Ireland
What you'll be able to do
- Demonstrate the use of indoor sowing techniques
- Demonstrate the use of outdoor sowing techniques
- Maintain seedling plants according to given instructions
- Transplant seedling plants according to given instructions
- Explain the processes of “hardening off” and “planting out” plants
Basic Skills in Amenity Horticulture Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use relevant tools safely and effectively for amenity horticulture tasks.
- Prepare land for planting and sowing, including clearing, cultivating, and improving soil.
- Plant and maintain plants, following appropriate techniques for planting, watering, and feeding.
- Prepare and turf an area, ensuring proper ground preparation and turf laying techniques.
Basic Skills in Garden Maintenance Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use garden tools safely and effectively for various tasks.
- Maintain a lawn, including mowing, edging, and feeding.
- Maintain a garden, including planting, weeding, and watering.
- Use correct methods of garden waste disposal, including composting and recycling.
Basic Skills in Plant Propagation Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise different forms of embryo plants, identifying their key characteristics.
- Understand potential sources of embryo plants, including seeds and spores.
- Grow plants from embryo plants, following established horticultural practices.
Basic Skills in Use and Maintenance of Garden Tools Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use a range of hand tools used in gardening, demonstrating correct techniques.
- Maintain a range of garden hand tools, ensuring they are in good working order.
- Use appropriate garden hand tools for a given task, selecting the correct tool for the job.
- Understand basic Health and Safety when using hand tools, minimising the risk of injury.
Brickwork Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know about the fundamental principles and practices within the brickwork skills area.
- Interact effectively with others in a brickwork environment, demonstrating teamwork and communication skills.
- Work safely and correctly when performing brickwork tasks, adhering to health and safety regulations.
- Tackle basic problems that may arise during brickwork activities, using appropriate problem-solving techniques.
- Review his/her performance and personal skills in relation to brickwork tasks, identifying areas for improvement and development.
Car Interior Valeting Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the appropriate equipment and tools required for car interior valeting
- Demonstrate the ability to valet a car interior to a satisfactory standard
Car Washing Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the tools and equipment required for car washing
- Select the appropriate tools and equipment for car washing tasks
- Use tools and equipment safely and effectively
- Demonstrate the correct techniques for washing a car exterior
- Rinse and dry the car exterior to a satisfactory standard
Career Preparation and Planning Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify and understand own personal strengths, qualities, skills and abilities.
- Identify and understand various sources of information, advice and guidance available in relation to career planning.
- Develop a plan for transition to the next stage of education, training or work.
Carpentry and Joinery Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know about carpentry and joinery, including the different types of materials, tools, and techniques used.
- Interact effectively with others in a carpentry and joinery environment.
- Work safely and correctly, adhering to relevant health and safety regulations and procedures.
- Tackle basic problems that may arise during carpentry and joinery tasks, demonstrating problem-solving skills.
- Review his/her performance and personal skills, identifying areas for improvement and development.
Computer Applications in the Arts Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use appropriate software packages to create and manipulate digital art, demonstrating an understanding of their features and functions.
Customer Service Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the benefits of good customer service to an organisation.
- Understand the possible consequences of poor customer service for an organisation.
- Understand the value of making positive first impressions on customers.
- Understand how to use positive verbal interaction with customers.
- Understand how to use positive non-verbal interaction with customers.
- Recognise the importance of showing respect for the individual needs of customers.
- Understand how to deal with customer complaints in a professional and effective manner.
Developing Listening and Responding Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Listen attentively to spoken information and accurately follow instructions or directions.
- Obtain relevant information from others through effective questioning and active listening techniques.
Diversity within Society Real unit · Open College Network Northern Ireland
What you'll be able to do
- Define the term 'diversity' and explain its meaning.
- Identify a range of diverse groups and their practices within society.
- Explain the importance of respecting diversity in all aspects of life.
- Recognise the contributions made by diverse groups to the development and enrichment of society.
Exploring Dance Movements Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand different dance movements and their characteristics.
- Review and reflect on own dance performance, identifying strengths and areas for improvement.
Exploring Employment Opportunities Real unit · Open College Network Northern Ireland
What you'll be able to do
- Be aware of different career options and what is involved in job search, including identifying potential career paths.
- Be aware of different types of employment, including full-time, part-time, and self-employment.
- Complete an application for work or training, providing accurate and relevant information.
- Create a basic curriculum vitae (CV) that highlights skills and experience.
- Conduct him/herself at an interview, demonstrating appropriate behaviour and communication skills.
Exploring Local History Real unit · Open College Network Northern Ireland
What you'll be able to do
- Be aware of how national events can affect own local area, identifying and describing the impact of significant national events on the local community.
- Access basic historical information, utilising available resources to research and gather historical data.
- Create and present a simple record of findings, compiling and presenting historical information in a clear and understandable format.
Exploring Outdoor Adventure Sports Real unit · Open College Network Northern Ireland
What you'll be able to do
- Describe the characteristics of a range of outdoor adventure sports, such as climbing, kayaking, and hiking.
- Explain the benefits and challenges associated with participating in outdoor adventure sports.
- Identify the specific equipment used in different outdoor adventure sports.
- Describe the correct use of outdoor adventure sports equipment in various environments.
- Recognise the appropriate personal protection equipment (PPE) required for different outdoor adventure sports.
- Explain the importance of wearing appropriate PPE to minimise risks.
- Recognise the importance of maintaining appropriate health and safety standards when participating in outdoor adventure sports.
- Describe the potential hazards and risks associated with outdoor adventure sports and how to mitigate them.
Food Safety and Hygiene Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify basic hygiene rules relevant to food handling
- Describe the importance of maintaining personal hygiene when handling food
- Explain how to store different types of food safely
- Describe the correct storage conditions for different food types
- Explain why it is important to discard food that is past its expiry date
- Identify when food should be discarded due to spoilage or contamination
Food and Drink Preparation Real unit · Open College Network Northern Ireland
What you'll be able to do
- Safely make a hot or cold drink using appropriate equipment
- Prepare simple snacks and basic dishes following instructions
- Clean up work areas and equipment after preparing food and drink
- Store food and drink correctly to maintain hygiene and prevent spoilage
- Work safely in a kitchen environment, following health and safety guidelines
Food, Drink and Cooking Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use a range of basic kitchen equipment and utensils safely and effectively.
- Recognise the importance of preparing balanced nutritious meals, understanding the different food groups and their benefits.
- Prepare a range of hot and cold drinks, following recipes and using appropriate techniques.
- Recognise fresh foods that do not need to be cooked, identifying their nutritional value and safe handling procedures.
- Prepare hot snacks, using appropriate cooking methods and ingredients.
Hair Care: Shampoo and Conditioning Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify different hair types, structures and conditions
- Describe the characteristics of different hair types
- Explain how to prepare hair for shampooing and conditioning
- Demonstrate the correct techniques for shampooing hair
- Demonstrate the correct techniques for conditioning hair
- Demonstrate the correct techniques for towel drying hair
Hair Styling Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare effectively for styling a client's hair, including consultation and preparation of equipment
- Style a client’s hair according to their requirements and industry standards
Handling Customer Telephone Calls Real unit · Open College Network Northern Ireland
What you'll be able to do
- Demonstrate the ability to receive customer telephone calls in a professional manner.
- Demonstrate the ability to deal with communication problems effectively during customer telephone calls.
Health and Safety for Catering Real unit · Open College Network Northern Ireland
What you'll be able to do
- Be aware of the importance of health and safety regulations and procedures in a catering environment.
- Be aware of the importance of food safety standards and practices in a catering environment.
- Understand how to keep self and the work area safe, clean, and hygienic in a catering setting.
Health and Safety in Practice Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know about health and safety procedures in a practical environment.
- Follow safe working practices.
Healthy Diet Planning Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the importance of a healthy diet for overall well-being
- Create a healthy diet plan that meets individual needs and dietary requirements
Identification of Basic External and Internal Car Components Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify and name basic external car components
- State the function of basic external car components
- Identify and name basic internal car components
- State the function of basic internal car components
Improving Assertiveness Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the concept of assertiveness and its importance in communication.
- Understand a range of behaviours, including assertive, passive, and aggressive behaviours.
- Know when it is appropriate to be assertive in different situations.
Increasing Personal Fitness Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise different types of exercise and fitness activities
- Use exercise and fitness activities to develop work and personal skills, such as teamwork and communication
- Review own strengths and areas for improvement in own skills in exercise and fitness, and set personal goals
Interpersonal Skills for the Individual Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise own personal skills and attributes.
- Understand the principles of effective time management.
- Understand strategies for managing stress in personal and professional contexts.
- Understand different types of criticism and how to respond constructively.
- Understand how body language can be used to enhance communication.
- Understand different types of behaviours and their impact on interpersonal relationships.
Introduction to Assisting with Brickwork Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare tools and materials for brickwork tasks
- Dismantle a section of brick wall safely and effectively
- Mix mortar to the correct consistency for bricklaying
- Prepare a safe and organised workplace for assisting with brickwork
- Tidy a work area after assisting with brickwork, including cleaning tools and disposing of waste materials
Introduction to Audio and Video Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Demonstrate the ability to capture audio and/or video sequences using appropriate equipment and software
- Demonstrate the ability to edit audio and/or video sequences using appropriate software tools
- Demonstrate the ability to play and present audio and/or video sequences effectively
Introduction to Building a Half Brick Wall Three Courses High Real unit · Open College Network Northern Ireland
What you'll be able to do
- Describe how to prepare for tasks related to building a half brick wall
- Build a half brick wall, three courses high, following instructions
- Describe how to tidy a work area after building a half brick wall
Introduction to Building a Three Brick Square Hollow Pillar Real unit · Open College Network Northern Ireland
What you'll be able to do
- Describe how to prepare the necessary materials, tools and equipment for building a three brick square hollow pillar.
- Demonstrate the correct techniques to build a three brick square hollow pillar, ensuring stability and accuracy.
- Demonstrate how to tidy a work area after completing the construction of a three brick square hollow pillar, following health and safety guidelines.
Introduction to Building and Construction Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know about the vocational area of building and construction, including its various roles and responsibilities.
- Communicate effectively with others in a building and construction environment.
- Work safely and correctly, adhering to relevant health and safety regulations and procedures.
- Plan basic building and construction projects, considering resources, timelines, and potential challenges.
- Review his/her performance and personal skills, identifying areas for improvement and development.
Introduction to Ceramics Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify a range of materials used in ceramics, including different types of clay and glazes.
- Recognise the tools and equipment used in ceramics, such as pottery wheels, kilns, and hand tools.
- Describe various techniques used in ceramics, including hand-building, wheel throwing, and glazing.
- Use appropriate techniques to shape and form ceramic materials.
- Apply glazes and decorative finishes to ceramic pieces.
- Adhere to safe working practices when handling ceramic materials, tools, and equipment.
Introduction to Computer Security and Privacy Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the fundamental principles of computer security and privacy
- Understand methods for protecting computers and personal data
- Understand how to protect oneself and family members from online security threats
- Understand the importance of keeping computers secure and software updated
- Understand the basic principles of computer ethics
Introduction to Design and Imaging Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Source and obtain information required for designs or images.
- Insert obtained information into designs or images.
- Manipulate drawings or images using design and imaging software.
- Edit drawings or images using design and imaging software.
Introduction to Desktop Publishing Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use appropriate designs and page layouts to create a publication that meets specified requirements.
- Input text and other information, such as images and graphics, accurately into a publication.
- Use desktop publishing software techniques to format and present information effectively within a publication.
Introduction to Digital Photography Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know the functions of a digital camera, including settings for aperture, shutter speed and ISO
- Use a digital camera to take photographs in different lighting conditions and settings
- Use a software package to process digital photographs, including cropping, resizing and adjusting brightness and contrast
Introduction to Environmental Issues Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand how human activities can affect the environment, both positively and negatively.
- Understand how individuals and groups can take action to benefit the environment and promote sustainability.
Introduction to Hand care Real unit · Open College Network Northern Ireland
What you'll be able to do
- Describe how to prepare for a basic hand care treatment
- Explain the importance of hygiene and safety when providing hand care treatments
- Provide a basic hand care treatment following correct procedures
Introduction to Health and Fitness Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand basic issues relating to health and fitness.
- Work and cooperate effectively with others in a health and fitness context.
- Take part in basic health and fitness activities.
- Tackle basic problems and activities related to health and fitness.
- Apply basic safe working practices in a health and fitness environment.
- Review own performance and personal skills development in relation to health and fitness activities.
Introduction to Health and Safety in Building and Construction Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand common safety issues and hazards present in the building and construction area
- Communicate effectively with others in a building and construction environment
- Develop own skills relevant to working in building and construction
- Solve problems that arise in building and construction tasks
- Apply safe working practices in a building and construction setting
- Review own performance and personal skills to identify areas for improvement in building and construction
Introduction to Health and Safety in the Salon Environment Real unit · Open College Network Northern Ireland
What you'll be able to do
- Describe how to comply with health and safety requirements in a salon environment
- Maintain personal hygiene and appearance to meet salon standards
Introduction to Life Drawing Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise different life drawing approaches, including contour drawing, gesture drawing and tonal drawing
- Apply techniques to life drawing, including proportion, perspective and shading
- Know safe working practices when undertaking life drawing, including posture and handling materials
Introduction to Marketing and Selling a Product or Service Real unit · Open College Network Northern Ireland
What you'll be able to do
- Select a product or service that is suitable to sell to a particular target market
- Select a suitable venue or avenue to sell the chosen product or service
- Advertise the product or service using appropriate methods
- Understand how to set up a point of sale and sell products or services effectively
- Demonstrate awareness of the costs involved in the marketing and selling project
- Appreciate own involvement with the project and the contribution made
Introduction to Outdoor Pursuits Real unit · Open College Network Northern Ireland
What you'll be able to do
- Know what is meant by outdoor pursuits and their various forms
- Recognise health and safety aspects of outdoor pursuits, including potential risks and precautions
- Take part in an outdoor pursuit safely and responsibly
- Participate in future planning for outdoor pursuits activities
Introduction to Painting - Mixed Media Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use mixed media methods effectively in painting projects.
- Use mixed-media materials, techniques and methods appropriately to create desired effects in painting.
- Know the value of supporting research and notation in the development of painting ideas and techniques.
- Produce work which shows considered choice of form and content, demonstrating artistic expression and understanding.
- Know about Health and Safety procedures relevant to painting with mixed media, ensuring a safe working environment.
Introduction to Painting and Decorating Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare a work area for painting and decorating, ensuring it is clean, safe and organised
- Maintain a work area for painting and decorating, including cleaning up spills and disposing of waste materials
- Use tools and equipment for painting and decorating, including brushes, rollers, scrapers and sanders
- Maintain tools and equipment for painting and decorating, including cleaning and storing them properly
- Prepare one surface for application of materials, including cleaning, sanding and priming
- Apply materials to prepared surfaces, including paint, wallpaper and varnish
Introduction to Performance Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Express feelings, emotions and ideas effectively through performance.
- Contribute positively to a dramatic performance as part of a group.
- Use drama space appropriately, demonstrating awareness of spatial relationships and movement.
Introduction to Presentation Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Input information accurately and appropriately within presentation slides.
- Use presentation software tools to structure, edit and format slides effectively.
- Prepare slides for presentation, ensuring they are clear, concise and visually appealing.
Introduction to Reception and Filing Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Perform basic reception duties in a simulated or real office environment.
- Perform filing tasks accurately and efficiently in a simulated or real office environment.
- Manage messages effectively in a simulated or real office environment, ensuring they are delivered to the correct recipient.
Introduction to Set Design and Construction Real unit · Open College Network Northern Ireland
What you'll be able to do
- Work safely within a set design and construction environment, adhering to relevant health and safety regulations
- Participate effectively in the process of set design, contributing ideas and following instructions
- Participate effectively in the process of set design construction, following instructions and using appropriate tools and materials
Introduction to Using Mobile IT Devices Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the basic functions and operation of a mobile IT device
- Input data accurately and store it effectively on a mobile device
- Transfer data successfully between different mobile devices
- Maintain the performance of a mobile device through basic troubleshooting and maintenance procedures
Introduction to the Basics of a Computer Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the fundamental components and functions of a computer system
- Understand common computer terminology used in everyday contexts
- Understand the factors that influence computer performance and features
- Understand the basic principles of computer operating systems and their functions
- Understand the range of career opportunities available for individuals with IT literacy skills
Introduction to the Internet and World Wide Web Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the basics of the Internet, including its structure and function.
- Understand the basics of the World Wide Web, including how to navigate and access information.
- Understand the basics of using e-mail, including sending, receiving, and managing messages.
- Understand methods of communicating on the Internet, such as instant messaging and social media.
Make-up Application Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare skin for basic make-up application, taking into account skin type and condition
- Apply basic make-up, including foundation, concealer, powder, blusher, eye make-up and lip colour
Motor Vehicle Workshop Safety Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the importance of adhering to health and safety regulations within a motor vehicle workshop environment
- Know the correct procedures to follow in the event of an accident or emergency situation within the workshop
- Be aware of environmental protection issues and the safe disposal methods for hazardous substances commonly found in a motor vehicle workshop
Nail Art Application Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare the work area, tools, equipment and client for basic nail art techniques.
- Apply basic nail art techniques to nails.
Office Administrator Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the role and responsibilities of an office administrator within an organisation
- Carry out a range of basic administrative tasks, including filing, photocopying, and data entry
- Be aware of the importance of good self-presentation and time management in an office environment
Oral Presentation Skills in Practice Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare an oral presentation on a given topic
- Plan the structure and content of an oral presentation
- Deliver an oral presentation effectively
Performance Skills in Practice Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand own role within a performance context
- Prepare adequately for a performance
- Perform own role effectively in a final performance for an audience
Personal Confidence and Self-Esteem Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand various methods and strategies for building personal confidence
- Understand various methods and strategies for building self-esteem
- Set realistic and achievable objectives to improve personal confidence
- Set realistic and achievable objectives to improve self-esteem
Personal Digital Photograph Processing Real unit · Open College Network Northern Ireland
What you'll be able to do
- Process digital photographs using appropriate software and techniques
Physical Performance Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand health and safety requirements related to physical performance activities
- Understand the processes of warming up and relaxation techniques for physical activities
- Demonstrate basic improvisation and role-play techniques
- Work effectively with others in a physical performance setting
Plan and Participate in Short Walks Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the key considerations when planning a short walk, including route selection, weather conditions, and participant abilities.
- Describe the essential equipment and supplies needed for a short walk.
- Follow a planned route during a short walk.
- Demonstrate safe walking practices during a short walk.
- Contribute to a positive group dynamic during a short walk.
Plumbing: Measuring and Marking Out Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the hand tools and equipment used for measuring and marking out in plumbing, such as measuring tapes, squares, and marking gauges.
- Describe the purpose and function of each tool and piece of equipment.
- Accurately measure components according to given specifications.
- Mark out components clearly and precisely, using appropriate tools and techniques.
- Adhere to health and safety regulations when using hand tools and equipment for measuring and marking out.
Promoting Self-Improvement Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise own strengths and weaknesses in relation to personal development
- Recognise skills that promote self-improvement, such as communication, problem-solving and time management
- Set personal goals for self-improvement, using SMART targets
Rights and Responsibilities for the individual Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the rights and responsibilities that apply to an individual within society.
Routine Motorcycle Maintenance Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify motorcycle systems and components that require routine checks.
- Identify the equipment required to carry out routine motorcycle checks.
- Demonstrate the ability to safely carry out routine motorcycle checks.
- Demonstrate the ability to correctly carry out routine motorcycle checks.
Routine Vehicle Maintenance Real unit · Open College Network Northern Ireland
What you'll be able to do
- Be aware of vehicle systems and components that require routine checks and the equipment required to carry them out.
- Safely and correctly carry out routine vehicle checks.
Routine Wheel and Tyre Maintenance Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the construction and components of wheels and tyres used on motor vehicles
- Follow the correct procedures to safely remove and refit road wheels
- Accurately check tyre pressure and tread depth to ensure roadworthiness
- Work safely at all times when carrying out routine wheel and tyre maintenance
Setting and Achieving Personal Goals Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify personal attributes and explain how they have impacted on own situation
- Identify information sources relevant to own development opportunities
- Describe how to set personal goals
- Describe how to achieve personal goals
Skills for Decision Making Real unit · Open College Network Northern Ireland
What you'll be able to do
- Make personal decisions and choices with confidence, demonstrating self-awareness and understanding of potential consequences.
- Be aware of the rights and responsibilities of self and others within a group, promoting respectful and collaborative interactions.
- Recognise how negotiation skills contribute to achieving a desired outcome in various situations.
- Be aware of the implications and benefits of self-control and assertiveness in managing personal interactions and achieving goals.
Skills for Plastering Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the tools, equipment and materials used in plastering
- Describe the purpose of tools, equipment and materials used in plastering
- Apply plaster to a given surface
- Work safely at all times, adhering to health and safety regulations
Skills in Customer Service Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the benefits to an organisation of providing good customer service, including increased customer loyalty and positive reputation.
- Understand the possible consequences of poor customer service, including loss of customers and damage to the organisation's reputation.
- Understand the value of first impressions in customer service interactions and how to create a positive initial experience.
- Understand how to use positive verbal and non-verbal communication techniques when interacting with customers.
- Understand how to deal with customer complaints effectively and professionally, following organisational procedures.
Study Skills and Learning Styles Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise different ways to learn, such as visual, auditory, and kinaesthetic learning
- Recognise and understand own learning preferences and preferred learning styles
- Know how learning styles affect approaches to learning and study, including strengths and weaknesses
- Reflect on own approaches to learning and identify areas for improvement
Take Part in a Vocational Taster Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand different job roles within a vocational area, including the tasks and responsibilities associated with each role.
- Understand the importance of appropriate workplace presentation and behaviour, including personal hygiene, dress code, and communication skills.
- Use relevant skills and knowledge in a vocational context, demonstrating practical application of learned concepts.
- Understand safe working practices within a vocational context, adhering to health and safety regulations and procedures.
- Review suitability for a job role in a chosen vocational context, evaluating personal skills and interests against job requirements.
Taking Part in Team and Individual Sports Real unit · Open College Network Northern Ireland
What you'll be able to do
- Describe how to take part in team sports
- Participate in team sports
- Describe how to take part in individual sports
- Participate in individual sports
- Review own performance in sports activities, identifying strengths and areas for improvement
Taking Part in an Enterprise Project Real unit · Open College Network Northern Ireland
What you'll be able to do
- Select a product suitable for sale within an enterprise project.
- Understand how to advertise a product effectively.
- Set up a point of sale area for selling products.
- Demonstrate the ability to sell products to customers.
- Identify the various costs involved in running an enterprise project.
- Evaluate own contribution to the success of the enterprise project.
Teamwork Skills in Practice Real unit · Open College Network Northern Ireland
What you'll be able to do
- Understand the different roles and responsibilities of individuals within a team.
- Contribute to the setting of team goals and own personal goals within the team.
- Be aware of others’ rights to communicate their ideas and opinions within a team.
- Recognise the importance of co-operation and collaboration within a team to achieve shared objectives.
- Review team performance and identify areas for improvement.
Telephone Skills Real unit · Open College Network Northern Ireland
What you'll be able to do
- Make telephone calls effectively
- Receive telephone calls politely and efficiently
- Recognise the importance of handling telephone calls appropriately in a professional manner
Understand how Exercise Contributes to a Healthy Lifestyle Real unit · Open College Network Northern Ireland
What you'll be able to do
- Explain how sport and exercise can contribute to a healthy lifestyle
- Identify different types of physical activity that can improve health
- Describe the benefits of regular exercise for physical and mental wellbeing
Understanding Food and Nutrition Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the components of a balanced diet for an individual, considering factors such as age, activity level and specific dietary needs.
- Recognise common food allergies and describe their potential effects on an individual's health and well-being.
- Prepare nutritious food items, demonstrating an understanding of food hygiene and safe food handling practices.
- Present food in an attractive and appealing manner, considering factors such as colour, texture and arrangement.
- Understand how food restrictions, based on religious and cultural beliefs, can affect the dietary choices of individuals and groups.
Understanding Skin Care Real unit · Open College Network Northern Ireland
What you'll be able to do
- Prepare the necessary equipment and materials for a basic skin care treatment
- Carry out a basic skin care treatment following established procedures
Using Basic Desk Top Publishing Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use a desktop publishing application to create a document.
Using Email and Text Messaging Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use email software to compose and send emails
- Use email software to receive and read emails
- Use email software to reply to and forward emails
- Use a mobile phone to compose and send text messages
- Use a mobile phone to receive and read text messages
- Use a mobile phone to reply to text messages
Using Graphics Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Use a graphics software package to create and edit images, demonstrating basic functionality and tools.
Using Leisure Services Real unit · Open College Network Northern Ireland
What you'll be able to do
- Recognise the purpose and function of a leisure service
- Locate a specific leisure service within the community
- Effectively use the facilities and services offered by a leisure service
- Know when the services of a leisure service are required to meet personal needs
Using Mixed Media in 2D Real unit · Open College Network Northern Ireland
What you'll be able to do
- Show an awareness of basic techniques and design elements when using mixed media in 2D
- Communicate and work effectively with others in a group setting
- Produce an item of work using mixed media in 2D
- Show basic awareness of safe working practices when using mixed media
- Review own performance and personal skills development throughout the project
Using Spreadsheet Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Enter numerical information accurately using spreadsheet software
- Enter other types of information accurately using spreadsheet software
- Edit numerical and other information using spreadsheet software
- Use tools and techniques to present spreadsheet information clearly and effectively
Using Tools and Equipment Within a Motor Vehicle Workshop Real unit · Open College Network Northern Ireland
What you'll be able to do
- Demonstrate the ability to use motor vehicle hand tools correctly and safely.
- Demonstrate the ability to use motor vehicle workshop equipment correctly and safely.
- Identify and describe measuring equipment used in a motor vehicle workshop.
- Identify and describe different locking and securing devices used on motor vehicles.
Using Tools and Materials to Construct a Timber Product Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the tools and materials required to construct a specified timber product.
- Describe the characteristics and properties of different types of timber.
- Prepare timber joints for assembly, ensuring accurate alignment and fit.
- Fit joints together securely, using appropriate techniques and fixings.
- Assemble the timber product according to the design specifications.
- Clean up the work area after completing the timber product.
- Work safely and efficiently throughout the construction process, adhering to relevant health and safety guidelines.
Using Word Processing Software Real unit · Open College Network Northern Ireland
What you'll be able to do
- Input text accurately into word processing documents
- Edit word processing documents to correct errors and make changes
- Create a range of documents, such as letters, reports, and notices, using word processing software
Vehicle Body Repairs Real unit · Open College Network Northern Ireland
What you'll be able to do
- Carry out simple vehicle body repairs using basic hand tools, following established procedures and safety guidelines.
- Describe how to mix, apply and shape vehicle body fillers to achieve a smooth and even surface.
- Work safely at all times when carrying out vehicle body repairs, adhering to relevant health and safety regulations and using appropriate personal protective equipment.
Wax and Polish a Vehicle Real unit · Open College Network Northern Ireland
What you'll be able to do
- Demonstrate the safe and effective use of waxing and polishing equipment
- Demonstrate the ability to wax and polish a vehicle exterior to a satisfactory standard
Working in the Hospitality Industry Real unit · Open College Network Northern Ireland
What you'll be able to do
- Identify the main services provided by the hospitality industry
- Recognise the range of job opportunities within the hospitality industry
Free, by email
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The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 3 records
- 1 record
- 2 records
- 2 records
- 2 records
- 1 record
Showing 6 roles, drawn from 22 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Office Services Coordinator
This role can lead to a senior office services role, an office services manager position, or a workplace experience coordinator role.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Entry Level credits are regulated, and they are awarded by Open College Network Northern Ireland rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Accessing the Local Community and FacilitiesActive Citizenship in the CommunityAssisting a Hair StylistAssisting at Active Leisure or Sport EventsAwareness of Soil Types and Garden HabitatsBasic CookeryBasic Craft Skills and TechniquesBasic Food Preparation
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
- Pitch it Evaluate
“Introduction to Marketing and Selling a Product or Service” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Basic Skills for Cultivating Plant Cuttings” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Lead it Apply
“Taking Part in Team and Individual Sports” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Accessing the Local Community and Facilities, one of this qualification's own units.
Applied to your work in any of these jobs
This unit enables learners to understand the concept of community and how individuals can contribute positively. Learners will identify local facilities and services and demonstrate appropriate access and behaviour within the community.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for OCN NI Entry Level Diploma in Vocational Skills (Entry 3)
110 units in this credential, in the order it lists them, awarded by Open College Network Northern Ireland.
- Accessing the Local Community and Facilities
- Active Citizenship in the Community
- Assisting a Hair Stylist
- Assisting at Active Leisure or Sport Events
- Awareness of Soil Types and Garden Habitats
- Basic Cookery
and 104 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.