How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer City & Guilds Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and City & Guilds Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from City & Guilds Limited.
01What it is
City and Guilds offer a full suite of management courses and skills qualifications across a range of levels. They are designed to suit all learning needs and cover all sectors within Business Skills.
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with City & Guilds Limited. It does the teaching and the mapping. City & Guilds Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
No card · Nothing to commit to
02The units
What each unit actually teaches you to do
Analyse and present business data Real unit · City & Guilds Limited
This unit provides knowledge of analysing and presenting business data. You'll learn to collect, organise, and interpret quantitative and qualitative data, using appropriate statistical techniques and visualisation tools to communicate findings clearly.
What you'll be able to do
- Understand the methods used for the analysis and presentation of business data, including statistical techniques and data visualisation tools.
- Analyse quantitative and qualitative business data, identifying trends, patterns, and insights.
- Present the analysis of business data in a clear and concise manner, using appropriate visual aids and communication techniques.
Chair and lead meetings Real unit · City & Guilds Limited
You'll learn to prepare, chair, and lead meetings effectively. The unit covers meeting preparation, facilitation, and post-meeting actions to ensure productive communication and follow-up.
What you'll be able to do
- Prepare effectively to lead meetings, ensuring all necessary arrangements are in place
- Chair and lead meetings in a professional and productive manner, guiding discussions and managing time effectively
- Deal with post-meeting matters efficiently, including distributing minutes and following up on action points
Collaborate with other departments Real unit · City & Guilds Limited
You'll understand the processes and benefits of collabouration between departments. They will be able to identify opportunities and work effectively across teams to enhance organisational efficiency and innovation.
What you'll be able to do
- Understand the processes and benefits of effective collaboration with other departments within an organisation.
- Identify opportunities for collaboration with other departments to achieve common goals.
- Collaborate effectively with other departments to achieve organisational objectives.
Communicate in a business environment Real unit · City & Guilds Limited
This unit provides knowledge of business communication models and processes. You'll learn to communicate effectively in writing and verbally, adapting style to suit different business audiences and situations.
What you'll be able to do
- Understand business communication models, systems, and processes, including the importance of effective communication in achieving business objectives.
- Communicate effectively in writing within a business environment, producing clear, concise, and professional documents.
- Communicate effectively verbally within a business environment, adapting communication style to suit different audiences and situations.
Conduct quality audits Real unit · City & Guilds Limited
You'll understand quality management principles and develop skills to prepare for and conduct quality audits. The unit includes gathering evidence, analysing findings, and reporting for organisational improvement.
What you'll be able to do
- Understand the core principles underpinning the management of quality within an organisation, including relevant standards and frameworks.
- Prepare thoroughly to carry out quality audits, including defining the scope, objectives, and methodology.
- Conduct quality audits effectively, gathering evidence, analysing findings, and reporting on areas for improvement.
Contribute to the design and development of an information system Real unit · City & Guilds Limited
You'll understand information system design requirements and contribute to system specifications. The unit includes recommending development options considering user needs, business objectives, and technical constraints.
What you'll be able to do
- Understand the fundamental requirements of information system design, including user needs, business objectives, and technical constraints.
- Contribute effectively to the specification of an information system, ensuring that it meets the defined requirements and is aligned with organisational goals.
- Recommend suitable options for the development of an information system, considering factors such as cost, feasibility, and scalability.
Contribute to the improvement of business performance Real unit · City & Guilds Limited
This unit covers business problem-solving and improvement techniques. You'll understand root cause analysis, various problem-solving approaches, and how to contribute to the enhancement of business activities and processes.
What you'll be able to do
- Understand the principles of resolving business problems effectively and efficiently.
- Understand a range of improvement techniques and processes that can be used to enhance business performance.
- Solve problems within a business context, using appropriate problem-solving techniques.
- Contribute to the improvement of activities within a business environment.
Create bespoke business documents Real unit · City & Guilds Limited
This unit covers the processes involved in creating bespoke business documents. You'll learn to design and produce documents tailored to specific user needs, considering appropriate formats, layout, branding, and accessibility.
What you'll be able to do
- Understand the processes involved in creating bespoke business documents, including identifying user needs and selecting appropriate formats.
- Design bespoke business documents that meet specific requirements, considering factors such as layout, branding, and accessibility.
- Create bespoke business documents using appropriate software and tools, ensuring accuracy and consistency.
Deliver a presentation Real unit · City & Guilds Limited
You'll learn to prepare and deliver presentations effectively. The unit covers audience engagement, content structuring, and the use of visual aids to communicate clearly and confidently.
What you'll be able to do
- Understand the fundamental principles underpinning the effective delivery of presentations, including audience engagement and structuring content.
- Prepare effectively to deliver a presentation, including planning content, creating visual aids, and rehearsing delivery.
- Deliver a presentation in a clear, confident, and engaging manner, adapting to audience feedback and managing time effectively.
Design business processes Real unit · City & Guilds Limited
You'll explore techniques and tools for designing business processes. The unit includes developing, documenting, and evaluating processes to ensure they meet organisational requirements and improve operational effectiveness.
What you'll be able to do
- Understand the various techniques and tools that can be used to support the design and improvement of business processes
- Develop and document clear and effective business processes that meet organisational needs
- Evaluate the effectiveness of existing and newly designed business processes, identifying areas for optimisation
Develop a presentation Real unit · City & Guilds Limited
This unit develops learners' ability to create effective presentations. They will learn to analyse audience needs, structure content logically, and use visual aids appropriately to communicate information clearly and engagingly.
What you'll be able to do
- Understand the key considerations when developing a presentation, including audience analysis, content structure, and visual aids
- Develop a presentation that is clear, engaging, and tailored to the intended audience
Develop and implement an operational plan Real unit · City & Guilds Limited
You'll understand the principles of operational planning and develop skills to create, implement, and evaluate operational plans. The unit emphasises alignment with organisational goals and resource management for effective delivery.
What you'll be able to do
- Understand the principles of operational planning, including setting objectives, identifying resources, and developing action plans.
- Develop a comprehensive operational plan that aligns with organisational goals and objectives.
- Implement an operational plan effectively, ensuring that resources are allocated appropriately and activities are carried out as planned.
- Evaluate the effectiveness of an operational plan, identifying areas for improvement and making recommendations for future planning.
Develop and maintain professional networks Real unit · City & Guilds Limited
This unit covers principles of effective professional networking. You'll identify relevant networks and develop skills to build and maintain professional relationships for personal and organisational benefit.
What you'll be able to do
- Understand the principles of effective networking in a professional context
- Identify relevant professional networks for personal and organisational development
- Maintain and utilise professional networks to achieve objectives
Develop working relationships with stakeholders Real unit · City & Guilds Limited
You'll understand the importance of stakeholder engagement and collabouration. The unit covers identifying stakeholders, developing productive working relationships through communication, and evaluating the effectiveness of these relationships.
What you'll be able to do
- Understand the importance of developing effective working relationships with stakeholders.
- Determine the scope for collaboration with stakeholders to achieve mutual goals.
- Develop productive working relationships with stakeholders through effective communication and collaboration.
- Evaluate the effectiveness of relationships with stakeholders and identify areas for improvement.
Encourage innovation Real unit · City & Guilds Limited
It teaches you to identify opportunities for innovation and improvement within teams and organisations. They will develop, test, and implement innovative ideas, fostering a culture that supports creativity and change management.
What you'll be able to do
- Identify opportunities for innovation within the team and the wider organisation, recognising areas for improvement and potential new ideas.
- Generate and test ideas for innovation and improvement, using appropriate techniques to evaluate feasibility and potential impact.
- Implement innovative ideas and improvements effectively, managing the process and communicating changes to relevant stakeholders.
Encourage learning and development Real unit · City & Guilds Limited
You'll understand principles of learning and development, including learning styles and methods. The unit develops skills to support individuals through coaching and mentoring, and to evaluate their learning progress.
What you'll be able to do
- Understand the principles of learning and development, including different learning styles and methods
- Support individuals' learning and development through coaching, mentoring, and providing resources
- Evaluate individuals’ learning and development to measure progress and identify areas for further improvement
Establish business risk management processes Real unit · City & Guilds Limited
You'll explore business risk management models and techniques. The unit focuses on developing, implementing, and evaluating risk management processes to reduce potential threats to an organisation.
What you'll be able to do
- Understand various business risk management models and techniques used to identify, assess, and mitigate risks.
- Develop business risk management processes that are appropriate for the organisation's context and objectives.
- Evaluate the effectiveness of implemented business risk management processes in reducing potential threats.
Evaluate the provision of business travel or accommodation Real unit · City & Guilds Limited
You'll understand the legal, regulatory, and organisational considerations for business travel and accommodation. They will be able to evaluate existing arrangements and recommend improvements that balance cost, quality, and employee needs.
What you'll be able to do
- Understand the key considerations when providing business travel or accommodation arrangements for an organisation
- Evaluate the quality and effectiveness of existing business travel or accommodation arrangements within an organisation
- Recommend practical and cost-effective improvements to organisational business travel or accommodation arrangements, based on a thorough evaluation
Implement and maintain business continuity plans and processes Real unit · City & Guilds Limited
You'll gain knowledge of planning, implementing, and maintaining business continuity plans and processes. The unit covers identifying potential disruptions, recovery strategies, and ensuring ongoing fitness for purpose of continuity plans.
What you'll be able to do
- Plan for the implementation of business continuity plans and processes, considering potential disruptions and recovery strategies
- Implement business continuity plans and processes effectively, ensuring minimal disruption to operations
- Maintain the fitness for purpose of on-going business continuity plans and processes, adapting to changing circumstances and emerging threats
Initiate and implement operational change Real unit · City & Guilds Limited
It teaches you to initiate and manage operational change within organisations. It covers planning, resource allocation, stakeholder engagement, and evaluating the effectiveness of implemented changes.
What you'll be able to do
- Explain the key principles and processes involved in the implementation of operational change
- Plan for operational change by identifying objectives, resources, and timelines
- Manage operational change effectively by communicating with stakeholders and addressing potential challenges
- Monitor the progress of operational change initiatives and make necessary adjustments
- Evaluate the effectiveness of operational change by measuring outcomes against objectives and identifying lessons learned
Manage a budget Real unit · City & Guilds Limited
You'll gain knowledge of budget management, including identifying financial requirements, setting budgets aligned with organisational goals, monitoring expenditure, and evaluating budget performance.
What you'll be able to do
- Understand how to identify financial requirements within an organisation or department.
- Understand how to set budgets that align with organisational goals and financial constraints.
- Manage a budget effectively, monitoring expenditure and ensuring adherence to financial guidelines.
- Evaluate the use of a budget, analysing variances and identifying opportunities for cost optimisation.
Manage a project Real unit · City & Guilds Limited
You'll gain an understanding of project management principles and lifecycle stages. They will be able to plan, manage, and evaluate projects effectively, ensuring objectives are met through communication, collabouration, and resource management.
What you'll be able to do
- Understand the key principles and processes involved in the management of a project
- Plan a project, including defining objectives, scope, and resources
- Manage a project, ensuring it stays on track and within budget
- Evaluate the effectiveness of a project against its original objectives
Manage an office facility Real unit · City & Guilds Limited
This unit covers the management and maintenance of office facilities. You'll understand aspects such as security, health and safety, resource allocation, and upkeep to ensure a safe and efficient working environment.
What you'll be able to do
- Understand the key aspects of managing an office facility, including maintenance, security, and resource allocation
- Effectively manage and maintain an office facility to ensure a safe, productive, and well-functioning work environment
Manage business risk Real unit · City & Guilds Limited
You'll explore business risk management concepts, including identification, assessment, and prioritisation of risks. The unit enables development and implementation of strategies to address and mitigate business risks effectively.
What you'll be able to do
- Understand the management of business risk, including identification, assessment, and prioritisation
- Address business risk through appropriate strategies and actions
- Mitigate business risk by implementing controls and monitoring their effectiveness
Manage conflict within a team Real unit · City & Guilds Limited
You'll explore the principles of conflict management within teams. They will develop skills to identify, reduce, and resolve conflict using appropriate strategies, promoting positive team dynamics and individual well-being.
What you'll be able to do
- Understand the principles of conflict management within a team environment
- Reduce the potential for conflict within a team by implementing preventative strategies
- Deal with conflict within a team effectively and fairly
Manage events Real unit · City & Guilds Limited
This unit provides knowledge of event management principles and processes. You'll learn to plan, manage, and follow up events, ensuring effective organisation and evaluation.
What you'll be able to do
- Understand the key principles and processes involved in the effective management of an event.
- Manage the planning stages of an event, including resource allocation and scheduling.
- Manage an event, ensuring smooth operation and addressing any issues that arise.
- Follow up after an event, gathering feedback and evaluating its success.
Manage individuals’ performance Real unit · City & Guilds Limited
You'll gain understanding of managing individuals’ performance, including addressing underperformance through support strategies and disciplinary procedures. The unit covers setting expectations and providing regular feedback.
What you'll be able to do
- Understand the management of underperformance in the workplace, including identifying causes, implementing support strategies, and following disciplinary procedures
- Manage individuals' performance in the workplace by setting clear expectations, providing regular feedback, and addressing performance issues promptly and fairly
Manage information systems Real unit · City & Guilds Limited
This unit provides knowledge of managing information systems, including security, data integrity, and user access. You'll be able to establish effective system processes, monitor performance, and address security threats and recovery procedures.
What you'll be able to do
- Understand the key aspects of managing information systems, including security, data integrity, and user access.
- Set up effective information system processes to ensure the efficient and reliable operation of the system.
- Manage an information system, monitoring its performance, resolving issues, and implementing improvements as needed.
Manage knowledge in an organisation Real unit · City & Guilds Limited
You'll gain an understanding of knowledge management principles and practices. They will be able to identify, manage, and implement systems to capture, share, and utilise organisational knowledge effectively.
What you'll be able to do
- Understand the fundamental principles underpinning effective knowledge management within an organisation
- Identify the specific types of knowledge that need to be managed effectively within an organisation
- Implement and manage knowledge effectively within an organisation, using appropriate tools and techniques
Manage personal and professional development Real unit · City & Guilds Limited
It teaches you to identify personal and professional development needs and create plans to address them. You'll implement, review, and maintain development plans aligned with their roles and organisational objectives.
What you'll be able to do
- Accurately identify personal and professional development requirements based on self-assessment and organisational needs
- Effectively implement and fulfil a personal and professional development plan, utilising appropriate learning resources and opportunities
- Regularly review and update a personal and professional development plan to ensure its continued relevance and effectiveness in meeting evolving needs
Manage physical resources Real unit · City & Guilds Limited
You'll gain skills to identify, obtain, and manage physical resources effectively. The unit covers assessment of resource needs, justification for acquisition, and management according to organisational procedures to support operational requirements.
What you'll be able to do
- Identify the need for physical resources within a specific work area or department.
- Obtain physical resources through appropriate channels, adhering to organisational procedures.
- Manage the use of physical resources effectively, ensuring they are used efficiently and maintained appropriately.
Manage team performance Real unit · City & Guilds Limited
You'll examine principles of managing team performance, including setting goals, allocating work, assuring quality, and managing communication. The unit develops skills to promote effective collabouration and leadership within teams.
What you'll be able to do
- Understand the key principles of managing team performance effectively
- Understand the factors that contribute to successful team performance
- Allocate work to team members based on their skills and abilities
- Assure the quality of work produced by the team
- Manage communication channels within a team
- Promote effective communication amongst team members
Manage the impact of work activities on the environment Real unit · City & Guilds Limited
You'll understand the environmental impacts of work activities and relevant legislation. They will be able to organise and manage work practices to minimise environmental harm and promote sustainable use of resources within the workplace.
What you'll be able to do
- Understand the importance of environmentally-friendly working practices and how to support their implementation within an organisation
- Organise work activities in a manner that minimises their negative impact on the environment
- Manage the environmental impact associated with the use of resources within the workplace, promoting sustainable practices
Manage the work of an administrative function Real unit · City & Guilds Limited
This unit covers the principles of managing an administrative function. You'll learn to organise administrative work, manage workflows, and apply relevant legislation and policies to optimise team performance and resource use.
What you'll be able to do
- Understand the principles and practices involved in effectively managing an administrative function within an organisation
- Organise and coordinate the work of an administrative function to meet organisational objectives
- Manage and optimise administrative workflows to ensure efficiency and accuracy
Monitor information systems Real unit · City & Guilds Limited
This unit provides knowledge of different information systems used in organisations and their support for business functions. You'll learn to monitor system performance and understand data security and privacy considerations.
What you'll be able to do
- Understand how information systems are used within an organisation to support business functions.
- Monitor information systems to ensure their effective operation and identify potential issues.
Negotiate in a business environment Real unit · City & Guilds Limited
It teaches you to understand negotiation principles and develop skills to prepare for and conduct business negotiations. It covers communication, ethical behaviour, and achieving mutually beneficial agreements.
What you'll be able to do
- Understand the principles underpinning negotiation, including preparation, communication, and compromise
- Prepare for business negotiations by researching the other party, defining objectives, and developing strategies
- Carry out business negotiations by communicating effectively, building rapport, and reaching mutually beneficial agreements
Optimise the use of technology Real unit · City & Guilds Limited
This unit covers the optimisation of technology use within business processes. You'll scope, implement, and manage technological solutions to improve efficiency and realise benefits aligned with organisational needs.
What you'll be able to do
- Understand the fundamental principles underpinning the optimisation of technology in a business context.
- Scope the potential use of technology to improve business processes and outcomes.
- Optimise the use of technological solutions to enhance efficiency and effectiveness.
- Manage the implementation and ongoing use of technology within the organisation.
Prepare for and support quality audits Real unit · City & Guilds Limited
This unit provides an understanding of quality management principles and the role of quality audits. You'll learn to prepare documentation and support quality audits to maintain organisational standards.
What you'll be able to do
- Understand the principles underpinning the management of quality within an organisation
- Prepare for quality audits, ensuring all necessary documentation and processes are in place
- Support quality audits by providing information and assistance to auditors
Prepare specifications for contracts Real unit · City & Guilds Limited
This unit provides knowledge of preparing contract specifications. You'll understand their purpose, types, and regulatory requirements, enabling them to produce clear and accurate specifications compliant with industry standards.
What you'll be able to do
- Understand the fundamental principles that underpin the preparation of specifications for contracts.
- Understand the regulatory requirements and industry best practices related to contract specifications.
- Prepare clear, concise, and accurate specifications for contracts, in accordance with relevant standards and organisational procedures.
Procure products and/or services Real unit · City & Guilds Limited
It teaches you to identify procurement requirements, select suitable suppliers, and purchase products or services in line with organisational needs. It focuses on defining specifications and managing procurement processes accurately.
What you'll be able to do
- Identify procurement requirements for specific products and/or services within a business context
- Select suitable suppliers based on pre-determined criteria such as cost, quality, and delivery times
- Buy products and/or services in accordance with organisational procedures and budgetary constraints
Promote equality of opportunity, diversity and inclusion Real unit · City & Guilds Limited
This unit covers legal and ethical principles of equality, diversity, and inclusion in the workplace. You'll evaluate organisational strategies and promote inclusive policies and practices effectively.
What you'll be able to do
- Understand the legal and ethical principles underpinning equality, diversity and inclusion in the workforce.
- Evaluate organisational strategies, policies and practices to ensure they effectively address equality, diversity and inclusion requirements.
- Promote equality, diversity and inclusion policies and practices throughout the organisation.
Recruitment, selection and induction practice Real unit · City & Guilds Limited
This unit covers the principles and theories underpinning recruitment, selection, and induction practices. You'll learn to recruit suitable candidates, select appropriate individuals for roles, and effectively induct new employees into an organisation.
What you'll be able to do
- Understand the fundamental principles and established theories that underpin effective recruitment, selection, and induction practices.
- Recruit suitable candidates into an organisation, adhering to legal and ethical guidelines.
- Select the most appropriate individuals for specific roles based on defined criteria and assessment methods.
- Induct new employees into an organisation, providing them with the necessary information and support to succeed in their roles.
Resolve administrative problems Real unit · City & Guilds Limited
You'll understand principles and methodologies for resolving administrative problems. The unit develops skills to identify issues, apply systematic problem-solving, and implement effective solutions within a business context.
What you'll be able to do
- Understand the principles underpinning the effective resolution of administrative problems, including problem-solving methodologies and communication strategies.
- Identify administrative problems within a business context, recognising their potential impact on organisational efficiency.
- Resolve identified administrative problems, implementing appropriate solutions and evaluating their effectiveness.
Support environmental sustainability in a business environment Real unit · City & Guilds Limited
This unit covers principles of environmental sustainability within a business context, including relevant legislation. You'll implement best practices focusing on resource efficiency and reducing environmental impact.
What you'll be able to do
- Understand the principles that support environmental sustainability within a business environment, including relevant legislation and regulations.
- Implement best practices for environmental sustainability within a business environment, taking into account resource efficiency and waste reduction.
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Carry out information security related business resilience activities
- Standard
Collaborate and provide support in a business environment
- Standard
Develop productive working relationships with colleagues and stakeholders
- Standard
Direct design service businesses
- Standard
Manage Disaster Business Continuity
- Standard
Navigating Business Change: Responding Effectively and Supporting Others
- Standard
Support negotiations in a business environment
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
- 1 record
- 1 record
Where this can lead
Associate QMS Auditor
This role can lead to work as a senior QMS auditor or an ISO lead auditor, taking on more complex audits or managing an audit programme.
See the whole journey05The credits
The credits, and who awards them
Level 4 credits are regulated, and they are awarded by City & Guilds Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Analyse and present business dataChair and lead meetingsCollaborate with other departmentsCommunicate in a business environmentConduct quality auditsContribute to the design and development of an information systemContribute to the improvement of business performanceCreate bespoke business documents
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Manage conflict within a team”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Manage conflict within a team” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Bring your own plan Create
For “Develop and implement an operational plan” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Conduct quality audits” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Analyse and present business data” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
City & Guilds Level 4 NVQ Diploma in Business Administration
- Carry out information security related business resilience activities
- Collaborate and provide support in a business environment
- Develop productive working relationships with colleagues and stakeholders
- Direct design service businesses
- Manage Disaster Business Continuity
- Navigating Business Change: Responding Effectively and Supporting Others
- Support negotiations in a business environment
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Analyse and present business data, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
This unit provides knowledge of analysing and presenting business data. Learners will develop skills to collect, organise, and interpret quantitative and qualitative data, using appropriate statistical techniques and visualisation tools to communicate findings clearly.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for City & Guilds Level 4 NVQ Diploma in Business Administration
44 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Analyse and present business data
- Chair and lead meetings
- Collaborate with other departments
- Communicate in a business environment
- Conduct quality audits
- Contribute to the design and development of an information system
and 38 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.