Open Awards · RQF Entry Level

Open Awards Entry Level Certificate in Skills for Further Learning and Employment (Entry 3) (RQF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Entry Level
  • Total credits13
  • Guided learning130 hours
  • Units in this qualification230

Awarded by Open Awards · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

The Entry Level Certificate in Skills for Further Learning and Employment supports learners in developing skills for further learning and employment. Units include principles of engine components, developing health and safety skills, and introduction to plant propagation. Learners also gain an understanding of business and enterprise.

These are the units Open Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Accessing Leisure ServicesReal unit · Open Awards
This unit introduces learners to leisure services, explaining their purpose and function. You'll learn how to locate, access, and appropriately use leisure services, recognising when their use is needed and beneficial.

What you'll be able to do

  • Know and understand the purpose and function of a leisure service.
  • Locate and access a specific leisure service.
  • Confidently and appropriately use the leisure service.
  • Know when the leisure service is needed and appropriate to use.
Alcohol Misuse AwarenessReal unit · Open Awards
This unit provides learners with awareness of alcohol misuse, including identifying different types of alcoholic drinks and understanding their alcohol content. You'll examine the short- and long-term effects of misuse, associated health issues, and ways to support individuals affected.

What you'll be able to do

  • Identify the differences between alcoholic drinks
  • Understand the effects of alcohol misuse
  • Recognise the health issues associated with alcohol misuse
  • Understand how people who misuse alcohol can be supported
Anger ManagementReal unit · Open Awards
This unit explores the impact of emotions on behaviour, focusing on anger. You'll understand biological changes related to anger, explore constructive uses of anger, and apply anger management techniques to regulate their responses.

What you'll be able to do

  • Understand how emotions can affect behaviour, including recognising the link between feelings and actions.
  • Understand ways anger can be used constructively, including assertiveness and problem-solving.
  • Know the biological changes in relation to anger, including the physiological responses associated with anger.
  • Use an anger management technique, including identifying triggers, managing physical reactions, and using communication skills.
Applying Paint by BrushReal unit · Open Awards
It teaches you to apply solvent borne paint by brush, ensuring protection of surrounding areas and proper substrate preparation. You'll prepare tools and materials, apply paint correctly, and leave the work area in a safe condition.

What you'll be able to do

  • Protect the surrounding area during the preparation process
  • Protect the surrounding area during the painting process
  • Prepare a substrate to receive solvent borne paint
  • Prepare tools for applying solvent borne paint
  • Prepare equipment for applying solvent borne paint
  • Prepare materials for applying solvent borne paint
  • Apply solvent borne paint to the substrate
  • Leave the work area in a safe condition
Applying for Jobs and CoursesReal unit · Open Awards
You'll understand the processes involved in applying for jobs and courses. The unit covers identifying and presenting relevant information to support applications effectively.

What you'll be able to do

  • Understand the processes involved in applying for jobs or courses
  • Identify the types of information required to support applications for jobs or courses
  • Gather and present relevant information to support applications for jobs or courses
  • Understand how to tailor an application to meet the specific requirements of a job or course
Applying to be a VolunteerReal unit · Open Awards
This unit provides learners with knowledge of voluntary organisations, the role and responsibilities of volunteers, and the processes involved in identifying and applying for volunteer positions.

What you'll be able to do

  • Know what voluntary organisations are and the types of services they provide.
  • Understand the role of a volunteer within an organisation and their responsibilities.
  • Identify current voluntary positions that are available in the local community or online.
  • Identify the necessary steps and processes required to become a volunteer in a specific organisation.
  • Understand how to complete an application for a voluntary position, including any required documentation.
Art and Design: Using ColourReal unit · Open Awards
This unit covers the basic colours and colour mixing techniques used in art and design. You'll mix colours to achieve specific shades, respond creatively to colour use, and identify potential problems in colour mixing processes.

What you'll be able to do

  • Recognise the basic colours and understand colour mixing principles for art and design.
  • Mix colours effectively to achieve desired results.
  • Respond creatively to colour and colour mixing techniques.
  • Recognise potential problems that may arise during colour mixing.
Assertiveness and Decision Making SkillsReal unit · Open Awards
This unit develops learners' assertiveness and decision-making skills, including expressing views respectfully, understanding rights and responsibilities, and negotiating to achieve desired outcomes.

What you'll be able to do

  • Speak up in a structured situation, expressing own views clearly and respectfully.
  • Know about the rights and responsibilities of self and others in given situations, including workplace scenarios.
  • Negotiate effectively to achieve a desired outcome in a professional context.
  • Know about the implications and benefits of self-assertiveness and self-control in various situations.
Assist at a Sport EventReal unit · Open Awards
This unit provides knowledge of different types of local, national, and international sport events. You'll understand the roles and responsibilities of assistants before, during, and after events, and demonstrate the ability to support event operations effectively.

What you'll be able to do

  • Identify different types of events that may require assistance.
  • Describe the roles and responsibilities of an assistant at a sport event.
  • Demonstrate the ability to assist at a sport event, following instructions and adhering to safety guidelines.
Assisting in Planning & Delivering a Community EventReal unit · Open Awards
You'll learn to assist in planning and delivering a community event by understanding local community groups and needs. The unit includes preparing resources, setting up, and participating in event delivery under supervision.

What you'll be able to do

  • Understand the characteristics of the local community
  • Assist in the planning of a community event
  • Participate in the delivery of a community event
Beauty CareReal unit · Open Awards
You'll gain knowledge of facial features and skin characteristics, alongside facial skin care techniques and products. The unit also covers make-up application and various beauty products used in personal care.

What you'll be able to do

  • Identify the main features of the face
  • Identify the main features of the skin
  • Describe facial skin care techniques
  • Describe facial skin care products
  • Describe make-up products and their application
  • Describe different types of beauty products
BrickworkReal unit · Open Awards
You'll gain knowledge of tools, equipment, and materials used in brickwork. The unit develops skills to solve basic brickwork problems, communicate effectively during tasks, and review personal performance in practical brickwork activities.

What you'll be able to do

  • Know about the tools used in brickwork
  • Know about the equipment used in brickwork
  • Know about the materials used in brickwork
  • Tackle basic brickwork problems
  • Communicate with others when performing brickwork tasks
  • Review own performance
BudgetingReal unit · Open Awards
This unit provides learners with an understanding of essential and non-essential spending and the purpose of personal budgets. You'll learn how to manage finances effectively by planning and monitoring expenditure to maintain financial stability.

What you'll be able to do

  • Know about the difference between essential and non-essential spending, providing examples of each
  • Know about personal budgets, understanding their purpose and how they can be used to manage finances
Building Confidence and Self EsteemReal unit · Open Awards
This unit helps learners understand how confidence and self-esteem impact their lives, including ways these can be damaged. You'll identify methods to increase confidence and self-esteem and explore the feelings associated with these personal attributes.

What you'll be able to do

  • Explain how increased confidence and self-esteem can positively impact their life.
  • Recognise and describe a way in which confidence and self-esteem can be damaged.
  • Identify and describe methods for increasing confidence and self-esteem.
  • Recognise and understand the range of feelings associated with confidence and self-esteem.
Building and ConstructionReal unit · Open Awards
You'll gain knowledge of tools, equipment, and materials used in building and construction, apply techniques to solve basic problems, communicate effectively during tasks, and review their own performance.

What you'll be able to do

  • Identify the tools, equipment and materials commonly used in building and construction activities
  • Tackle basic building and construction problems using appropriate techniques
  • Communicate effectively with others when performing building and construction tasks
  • Review own performance in relation to building and construction tasks, identifying areas for improvement
Careers in the Hair and Beauty SectorReal unit · Open Awards
You'll explore career opportunities within the hair and beauty sector, identifying various roles in hairdressing and beauty therapy. The unit also covers the main hairdressing services and beauty treatments offered in the industry.

What you'll be able to do

  • Identify career opportunities within the hair and beauty sector.
  • Describe the main hairdressing services and beauty treatments offered in the sector.
Caring for Young Children and BabiesReal unit · Open Awards
This unit provides learners with the skills and knowledge to care for young children and babies, including feeding, hygiene, and safe handling. You'll also understand how to select appropriate clothing and footwear and appreciate the importance of a child's daily routine.

What you'll be able to do

  • Describe how to provide physical care for children of different ages
  • Identify suitable clothing and footwear for children
  • Explain the importance of a child’s daily routine
Check and Maintain Lights on a Motor Car or VanReal unit · Open Awards
It teaches you to identify and check the operation of various lights on motor cars or vans. You'll learn to maintain lighting systems by replacing bulbs and cleaning lenses safely.

What you'll be able to do

  • Check the operation of lights on a motor car or van, identifying any faults
  • Maintain lights on a motor car or van, replacing bulbs and cleaning lenses as required
Check that a Small Animal is HealthyReal unit · Open Awards
You'll learn to safely restrain small animals and recognise signs of good health, including physical indicators and normal behaviour. The unit emphasises appropriate handling techniques suited to the animal and situation.

What you'll be able to do

  • Demonstrate the ability to safely restrain a small animal
  • Recognise the key signs of good health in a small animal
Checking And Maintaining Fluid Levels On A CarReal unit · Open Awards
You'll learn to safely use personal protective equipment and tools to check and maintain fluid levels in a car engine, following manufacturer recommendations.

What you'll be able to do

  • Use appropriate materials and equipment safely when checking and maintaining fluid levels
  • Maintain fluid levels in a car engine to the manufacturer's recommended levels
Checking and Maintaining Car Tyre Pressures and TreadReal unit · Open Awards
You'll learn to check and maintain car tyre pressures and tread depth using appropriate tools and equipment. The unit covers measuring, adjusting tyre pressures, and recognising when tyres require replacement for safety.

What you'll be able to do

  • Select and use relevant tools and equipment to check and maintain car tyres
  • Maintain tyre pressures and tread on a car to the manufacturer's recommendations
Clean and Prepare a Cycle for UseReal unit · Open Awards
It teaches you to clean and prepare a cycle efficiently and safely. You'll understand the use of cleaning and finishing products and adhere to health and safety guidelines during the process.

What you'll be able to do

  • Work efficiently when cleaning and preparing a cycle for use
  • Work safely when cleaning and preparing a cycle for use, adhering to relevant health and safety guidelines
  • Know how different cycle cleaning products work and their appropriate applications
  • Know how different cycle finishing products work and their appropriate applications
  • Carry out the cleaning of a cycle to a satisfactory standard
  • Carry out the preparation of a cycle for use, including lubrication and basic adjustments
Cleaning and Maintaining Equipment and ToolsReal unit · Open Awards
You'll learn to clean and maintain equipment and tools safely and effectively. The unit also covers identifying potential safety issues in the workplace and understanding procedures for reporting them.

What you'll be able to do

  • Clean and maintain equipment and tools
  • Report potential safety issues in the workplace
Clearing and Weeding a GardenReal unit · Open Awards
This unit equips learners with practical skills to prepare for and carry out clearing and weeding in a garden. You'll select appropriate tools, follow safety precautions, perform clearing and weeding tasks, and tidy the work area afterwards.

What you'll be able to do

  • Prepare to clear and weed an area.
  • Clear and weed an area.
  • Tidy work area.
Communicate to Give and Receive InformationReal unit · Open Awards
This unit develops learners' communication skills to give and receive information effectively. You'll demonstrate verbal and non-verbal communication, adapt their style to suit different audiences, and present information clearly and logically.

What you'll be able to do

  • Communicate effectively with others in a range of situations
  • Present information clearly and concisely to others
  • Receive information accurately from others, demonstrating active listening skills
Communication Skills for Group and TeamworkReal unit · Open Awards
You'll develop communication skills essential for effective group and teamwork, including understanding different group roles, verbal communication, active listening, respecting others' rights to communicate, and the importance of cooperation.

What you'll be able to do

  • Know and understand the different roles that individuals can adopt within a group.
  • Communicate verbally in a clear and effective manner with other group members.
  • Know and understand the importance of actively listening to the views and opinions of others within group situations.
  • Recognise and respect the rights of others to communicate their views within a group situation.
  • Recognise the importance of co-operation and collaboration when working in group situations to achieve common goals.
  • Recognise and respond appropriately to both praise and constructive criticism from other group members.
  • Know and understand the dynamics of relationships within own team, including potential conflicts and how to manage them.
Computer and Online BasicsReal unit · Open Awards
This unit introduces learners to basic computer hardware and input devices, teaching them how to set up and use a computer effectively. You'll also understand common computer terminology and explore career opportunities for those with IT litreacy.

What you'll be able to do

  • Understand the function of basic computer parts
  • Understand the purpose of key input devices
  • Set up a computer correctly
  • Use hardware devices effectively
  • Understand common computer terminology
  • Recognise career opportunities for those who are IT literate
Contribute to the Creation of a Group Drama PresentationReal unit · Open Awards
It teaches you to contribute to the planning and performance of a group drama presentation. You'll participate in rehearsals, use costumes and props to enhance characterisation, and perform collabouratively to an audience.

What you'll be able to do

  • Contribute to the planning of a drama presentation, offering ideas and suggestions for the overall concept
  • Use costume and props to enhance character and performance, selecting appropriate items and using them effectively
  • Rehearse in preparation for performance as part of a group, working collaboratively and responding to feedback
  • Perform to an audience as a part of a group, demonstrating teamwork and contributing to the overall success of the presentation
Craft SkillsReal unit · Open Awards
This unit provides learners with knowledge of health and safety requirements related to craft activities. You'll safely use materials and tools, plan and carry out creative projects, and reflect on their work to evaluate and improve their practice.

What you'll be able to do

  • Understand health and safety requirements related to craft activities, including the safe use of tools and materials
  • Use materials and tools safely and effectively for a chosen craft activity
  • Plan for a creative activity by selecting appropriate materials, tools, and techniques
  • Carry out a creative activity, following the plan and using appropriate techniques
  • Reflect on own work, identifying strengths and areas for improvement
Create an Image Using Colour for the Hair and Beauty SectorReal unit · Open Awards
You'll study the colour spectrum and its application within the hair and beauty sector. They will develop skills in mixing colours, applying colour theory principles, and selecting suitable colours to create desired effects.

What you'll be able to do

  • Know the colour spectrum and its components.
  • Use the colour spectrum effectively in the hair and beauty industries.
Creating a Print Media ProductReal unit · Open Awards
This unit provides learners with knowledge of print media products, including their key features, purposes, and target audiences. You'll plan, produce, and reflect on a print media product, considering how purpose and audience influence design.

What you'll be able to do

  • Know the key features of different print media products
  • Understand the purpose of print media products and their target audience
  • Plan the creation of a print media product, considering its purpose and audience
  • Produce a print media product, applying relevant skills and techniques
  • Reflect on own skills in creating print media products, identifying strengths and areas for development
Creative Media SkillsReal unit · Open Awards
This unit provides learners with an understanding of different media types within the creative and media sector. You'll plan, produce, and present a media product and critically evaluate their own work.

What you'll be able to do

  • Identify different types of media used in the creative and media sector.
  • Describe the characteristics of different media used in the creative and media sector.
  • Plan a media product, considering target audience and purpose.
  • Produce a media product, using appropriate techniques and equipment.
  • Present a completed media product effectively.
  • Comment on own media production work, identifying strengths and areas for improvement.
Cultivating Plant CuttingsReal unit · Open Awards
This unit covers the practical skills required to take, root, plant, and cultivate plant cuttings. You'll select appropriate plant material, use suitable tools to take cuttings with minimal damage, prepare rooting mediums, and promote healthy growth through effective cultivation techniques.

What you'll be able to do

  • Demonstrate the ability to take a plant cutting correctly
  • Demonstrate the ability to root plant cuttings effectively
  • Demonstrate the ability to plant cuttings appropriately
  • Demonstrate the ability to cultivate plant cuttings to promote growth
Curriculum Vitae WritingReal unit · Open Awards
You'll understand the purpose and content of a Curriculum Vitae (CV) within the job application process. The unit covers identifying key CV sections, tailoring content to specific jobs, and effectively presenting skills and experience.

What you'll be able to do

  • Understand the purpose of a Curriculum Vitae (CV) in the job application process.
  • Understand what a CV contains, including the key sections and information required.
  • Complete a CV effectively, presenting skills and experience in a clear and concise manner.
Customer ServiceReal unit · Open Awards
This unit provides learners with an understanding of the importance of good customer service. You'll explore how organisations meet customer needs and develop skills to deliver effective customer service to enhance satisfaction.

What you'll be able to do

  • Understand why good customer service is important.
  • Understand customer needs and how an organisation tries to meet them.
  • Know ways to provide good customer service.
  • Provide good customer service.
Dealing with Queries and RequestsReal unit · Open Awards
You'll gain knowledge of the services or products offered by a specific organisational department and develop skills to respond accurately to customer questions and requests. The unit emphasises effective communication to ensure customer satisfaction.

What you'll be able to do

  • Know the range of services or products offered by a specific section or department within an organisation.
  • Accurately and effectively answer questions from customers.
  • Appropriately respond to customer queries or requests, ensuring a satisfactory outcome.
Dealing with StressReal unit · Open Awards
You'll understand common causes and symptoms of stress, recognise personal stress triggers, and describe strategies for managing stress effectively in everyday life.

What you'll be able to do

  • Understand how to deal with stress
Develop Skills to Play a Musical InstrumentReal unit · Open Awards
This unit develops learners' ability to respond to music through movement and creative expression. You'll also acquire basic skills and techniques in playing a musical instrument, including posture and sound production.

What you'll be able to do

  • Respond to music through movement, discussion, or creative expression, demonstrating an understanding of musical elements.
  • Play a musical instrument, demonstrating basic skills and techniques.
Developing Computer SkillsReal unit · Open Awards
You'll develop basic computer skills including interacting with ICT devices, connecting to the internet, navigating web pages, and searching for information. The unit also covers online safety, email communication, and responding to basic ICT issues.

What you'll be able to do

  • Interact with ICT devices to meet given needs
  • Use ICT devices to meet given needs
  • Connect to the internet
  • Use browser software to navigate web pages
  • Use browser tools to search for information
  • Work safely when working online
  • Work securely when working online
  • Compose an email
  • Send an email
  • Respond to ICT problems
Developing Confidence Working With AnimalsReal unit · Open Awards
This unit provides learners with knowledge of health and safety rules when working with animals, understanding of natural behaviours and habitats of domesticated animals, and the ability to recognise behaviours in animals and humans to inform appropriate care.

What you'll be able to do

  • Follow relevant Health and Safety rules when working with animals.
  • Understand the natural behaviour of a range of domesticated animals.
  • Understand the original habitat of a range of domesticated animals.
  • Understand the implications of the natural behaviour and original habitat for the care of domesticated animals.
  • Recognise a range of behaviours in animals.
  • Recognise a range of behaviours in humans.
  • Understand why animals show specific behaviours.
  • Understand why humans show specific behaviours.
  • Look after a range of animals with reference to their feelings.
  • Look after a range of animals with reference to their physical needs.
Developing Early Literacy, Language and Numeracy SkillsReal unit · Open Awards
This unit introduces learners to the Early Years Foundation Stage (EYFS) framework and the role of play in developing early litreacy, language, and numeracy skills. You'll plan and carry out activities with children, recognising the learning that occurs.

What you'll be able to do

  • Understand the key principles underpinning the Early Years Foundation Stage (EYFS)
  • Understand the requirements of the Early Years Foundation Stage (EYFS) framework
  • Understand the importance of play-based learning in the development of children’s literacy skills
  • Understand the importance of play-based learning in the development of children’s language skills
  • Understand the importance of play-based learning in the development of children’s numeracy skills
  • Plan an activity that supports a child's learning in literacy, language or numeracy
  • Carry out a planned activity with a child
  • Recognise and describe the learning taking place during an activity
Developing Health and Safety Skills for WorkReal unit · Open Awards
This unit provides learners with an understanding of workplace health and safety regulations and procedures. You'll identify potential hazards and learn methods to reduce risks, promoting a safer working environment.

What you'll be able to do

  • Know about health and safety regulations and procedures in the workplace
  • Be aware of potential hazards in the workplace and how to mitigate them
Developing Painting and Drawing SkillsReal unit · Open Awards
You'll develop painting and drawing skills by selecting appropriate materials and applying various techniques. The unit includes following basic designs, reflecting on completed work, and understanding safe working practices.

What you'll be able to do

  • Use appropriate materials to produce paintings and drawings
  • Apply techniques and processes to create paintings and drawings
  • Follow basic designs to create paintings and drawings
  • Reflect on own work, identifying areas for improvement
  • Understand and apply safe working practices in painting and drawing activities
Developing a Healthy LifestyleReal unit · Open Awards
You'll understand the significance of personal fitness, exercise, balanced diet, personal hygiene, and sexual health in maintaining a healthy lifestyle. The unit promotes awareness of how these factors contribute to overall well-being.

What you'll be able to do

  • Understand why personal fitness is important to good health
  • Recognise the role that exercise plays in maintaining a healthy lifestyle
  • Understand the importance of a balanced diet in promoting personal good health
  • Understand the importance of personal hygiene and good grooming in relation to living healthily
  • Understand the basic issues of sex education and contraception in the context of sexual health
  • Understand how to take responsibility for own health and lifestyle through action planning for the future
Developing and Applying Addition and Subtraction SkillsReal unit · Open Awards
This unit develops learners' ability to perform addition and subtraction calculations with whole numbers up to three digits. You'll apply these skills accurately to solve practical problems involving combined addition and subtraction.

What you'll be able to do

  • Use addition involving whole numbers with up to three digits to calculate totals up to 1000 accurately.
  • Use subtraction involving numbers of up to three digits to calculate differences accurately.
  • Use a combination of addition and subtraction calculations to solve practical problems.
Developing and Applying Fraction SkillsReal unit · Open Awards
It teaches you to read, write, and understand common and equivalent fractions. You'll apply these skills to solve simple problems in everyday contexts.

What you'll be able to do

  • Read, write, and understand common fractions (e.g., 1/2, 1/4, 1/3)
  • Recognise and use equivalent fraction forms (e.g., 1/2 = 2/4)
  • Recognise common fractions in everyday contexts
Developing and Applying Number SkillsReal unit · Open Awards
You'll develop number skills by recognising and understanding whole numbers up to 1000. The unit covers number patterns, ordering numbers, approximating by rounding to the nearest 10 or 100, and applying these skills in practical contexts.

What you'll be able to do

  • Recognise the written form of whole numbers up to 1000
  • Understand the value of whole numbers up to 1000
  • Recognise number patterns involving whole numbers up to 1000
  • Approximate by rounding whole numbers up to 1000 to the nearest 10 or 100
  • Use numbers up to 1000 in practical situations
Digital MediaReal unit · Open Awards
You'll learn to organise, store, playback, and share digital media files effectively. The unit covers appropriate devices, software, and the importance of backing up digital media to prevent data loss.

What you'll be able to do

  • Store digital media files in an organised manner
  • Playback or display digital media files using appropriate devices and software
  • Share digital media files with others using appropriate methods
Digital Photography ProcessingReal unit · Open Awards
You'll develop skills in using digital photography software to process images. The unit covers identifying software features, adjusting brightness and contrast, cropping and resizing photographs, and saving images in appropriate formats.

What you'll be able to do

  • Identify the features and functions of a software package used for digital photograph processing.
  • Use a software package to adjust brightness and contrast in digital photographs.
  • Use a software package to crop and resize digital photographs.
  • Save processed digital photographs in appropriate file formats.
Displaying MerchandiseReal unit · Open Awards
This unit covers procedures for stocking and preparing merchandise displays, common in-store fixtures, and practical skills to display goods according to guidelines.

What you'll be able to do

  • Know the procedures for stocking displays in a retail environment
  • Know the common types of in-store fixtures used for displaying merchandise
  • Display goods according to instructions or guidelines
Diversity in SocietyReal unit · Open Awards
It teaches you to understand the concept of diversity in society, recognising diverse groups and their practices. You'll also explore similarities between groups, the consequences of prejudice and discrimination, and the contributions of diverse groups.

What you'll be able to do

  • Know and understand the meaning of the term ‘diversity’ in the context of society.
  • Know about a range of diverse groups and practices that exist within society.
  • Know about the similarities that exist between different groups within society.
  • Know some of the potential consequences of prejudice and discrimination on individuals and groups.
  • Recognise and appreciate the contributions of diverse groups to society and culture.
Division of Whole NumbersReal unit · Open Awards
You'll learn to divide two-digit whole numbers by single digits accurately, both with and without a calculator. The unit includes applying division to solve everyday problems and checking answers using multiplication and estimation.

What you'll be able to do

  • Divide two-digit whole numbers by a single digit accurately
  • Apply division of two-digit whole numbers by single digits to solve problems in everyday contexts
  • Check answers to division calculations to ensure accuracy
Domestic SkillsReal unit · Open Awards
You'll gain practical skills to operate washing machines and irons safely, understand cleaning materials, and respond appropriately to household emergencies involving utilities.

What you'll be able to do

  • Use a washing machine safely and effectively, following instructions
  • Use an iron safely and effectively, following instructions
  • Describe the safe use of different cleaning materials
  • Explain what to do in an emergency situation involving water, electricity, and gas
  • Explain what to do in a 999 emergency situation
E-SafetyReal unit · Open Awards
You'll develop an understanding of e-safety, recognising online risks such as viruses, phishing, and cyberbullying. The unit covers how to identify trustworthy online interactions and strategies to keep safe and protect personal information when using the internet.

What you'll be able to do

  • Know about the potential risks that exist when using the internet and online platforms
  • Understand that not everybody encountered online is automatically trustworthy and be aware of potential deception
  • Know about the nature and impact of cyberbullying and online harassment
  • Keep safe online and protect personal information
Effective Communication in Health and Social Care, Early Years and ChildcareReal unit · Open Awards
You'll understand the importance of effective communication in health and social care, early years, and childcare settings. The unit covers various communication methods and strategies to support person-centred care and promote positive outcomes.

What you'll be able to do

  • Understand why effective communication is important in health and social care settings
  • Understand why effective communication is important in early years and childcare settings
  • Understand different communication methods used in health and social care, early years and childcare settings
  • Understand effective ways for a carer to communicate with individuals in care settings
Employment SkillsReal unit · Open Awards
You'll gain essential employment skills, including awareness of Health and Safety procedures, effective participation in work environments, and teamwork. The unit also covers recognising and applying social skills necessary for successful employment.

What you'll be able to do

  • Know about the need for Health and Safety procedures at work and their importance
  • Participate effectively in a work environment, following instructions and procedures
  • Work as part of a team, contributing to team goals
  • Recognise the social skills needed for work/employment, such as communication and interpersonal skills
Energy ProductionReal unit · Open Awards
This unit introduces learners to various energy sources, distinguishing between renewable and non-renewable types, and their uses. You'll also recognise different energy production facilities in the UK and understand their functions.

What you'll be able to do

  • Identify different sources of energy.
  • Recognise different types of energy production facilities in the UK.
Engage in DiscussionReal unit · Open Awards
You'll learn to engage in discussions by contributing relevant information, sharing ideas clearly, and listening attentively to others. The unit emphasises acknowledging different perspectives and summarising key points to reach a shared understanding.

What you'll be able to do

  • Engage in a discussion, contributing relevant information and ideas
  • Listen to and consider the views of others during a discussion
  • Reach a shared understanding of a topic through discussion
Environmental AwarenessReal unit · Open Awards
This unit develops learners' awareness of how human actions impact the environment positively and negatively. You'll understand environmental issues affecting daily life and explore ways to improve the local environment through practical activities.

What you'll be able to do

  • Demonstrate an awareness of how the actions of humans affect the environment, recognising both positive and negative impacts.
  • Demonstrate an understanding of environmental issues which affect their life, such as pollution, climate change, and resource depletion.
  • Demonstrate ways in which they can help to improve the environment in the local area, participating in activities such as recycling, conservation, and waste reduction.
Environmental IssuesReal unit · Open Awards
You'll identify ways human activities impact the environment, including pollution and waste disposal effects. The unit also covers actions individuals and organisations can take to benefit the environment, such as recycling and sustainable practices.

What you'll be able to do

  • Identify some ways that human activities affect the environment.
  • Understand that individuals and organisations can take action to benefit the environment.
Exploring Business and EnterpriseReal unit · Open Awards
It teaches you to identify features of successful businesses, including profitability and customer satisfaction. You'll also recognise different types of business structures and their characteristics.

What you'll be able to do

  • Identify the features of a successful business or enterprise, such as profitability, customer satisfaction, and innovation.
  • Identify different types of businesses or enterprises, such as sole traders, partnerships, and limited companies.
Exploring DanceReal unit · Open Awards
It teaches you to explore dance through movement in response to sound and music. You'll develop spatial awareness and create dance movements with varying qualities, levels, directions, and pathways.

What you'll be able to do

  • Move in response to different types of sound and music
  • Move in space, utilising different levels, directions, and pathways
  • Make dance movements, exploring different qualities and dynamics
Exploring MusicReal unit · Open Awards
You'll identify different music styles, instruments, and musical notes on a major scale. The unit also develops practical skills in playing simple tunes, contributing to group performances, and reflecting on musical experiences.

What you'll be able to do

  • Identify different music styles, recognising characteristics of various genres.
  • Identify different musical instruments, distinguishing their sounds and roles in an ensemble.
  • Identify musical notes on a major scale, understanding their position and relationship.
  • Demonstrate playing a simple tune on an instrument, showing basic musical skills.
  • Contribute to a group performance, working collaboratively with others.
  • Reflect on performance, identifying strengths and areas for improvement.
Exploring Working in ConstructionReal unit · Open Awards
You'll reflect on their experiences working in construction, identifying positive and negative aspects of the environment. The unit encourages evaluation of personal skills gained and areas for development within the construction industry.

What you'll be able to do

  • Reflect on personal experiences of working in a construction environment, considering both positive and negative aspects.
  • Evaluate the skills and knowledge gained from working in construction.
  • Identify areas for personal development based on the experience of working in construction.
Exploring Working in SportReal unit · Open Awards
You'll reflect on their experiences of working in sport, identifying personal strengths, weaknesses, and areas for development within the sporting environment.

What you'll be able to do

  • Reflect on own experience of working in sport, identifying strengths, weaknesses, and areas for development.
Extended Email SkillsReal unit · Open Awards
This unit develops learners' skills in managing email contacts, opening attachments safely, sending emails to multiple recipients with attachments, and managing the outbox effectively.

What you'll be able to do

  • Organise a contacts list effectively
  • Open email attachments safely and correctly
  • Send an email to multiple recipients, including an attachment
  • Manage an outbox to ensure emails are sent and received correctly
Extracting and Interpreting DataReal unit · Open Awards
This unit develops learners' ability to extract and interpret information from data sources such as tables, charts, and pictograms. You'll make numerical comparisons and draw simple conclusions based on the data presented.

What you'll be able to do

  • Extract information from data sources
  • Interpret information from data sources
  • Make numerical comparisons from bar charts
  • Make numerical comparisons from pictograms
Feeding AnimalsReal unit · Open Awards
This unit equips learners with knowledge of safety rules when working with animals and skills to prepare and feed animals correctly. You'll demonstrate appropriate feeding methods and reflect on their performance to identify areas for improvement.

What you'll be able to do

  • Identify and follow safety rules when working with animals
  • Demonstrate the ability to feed animals correctly and safely
  • Reflect on own performance when feeding animals, identifying areas for improvement
Following InstructionsReal unit · Open Awards
You'll develop the ability to follow instructions accurately and consistently in a work environment. The unit also covers the potential safety and organisational impacts of not following instructions and the importance of seeking clarification when needed.

What you'll be able to do

  • Follow instructions accurately and consistently.
  • Know the potential impact of not following instructions in a work environment, including safety implications and organisational consequences.
Food Safety and StorageReal unit · Open Awards
You'll understand and apply basic hygiene rules in food handling, learn correct storage methods for various food types, and recognise when food should be discarded to ensure food safety.

What you'll be able to do

  • Know and apply basic hygiene rules in a food handling environment
  • Store different types of food correctly to prevent spoilage and contamination
  • Know when food should be discarded due to spoilage, contamination, or exceeding its expiration date
Food and Drink PreparationReal unit · Open Awards
This unit provides learners with knowledge and skills to prepare hot and cold drinks, simple dishes or snacks safely and hygienically. You'll also understand cleaning, food storage, and safe working practices within a kitchen environment.

What you'll be able to do

  • Prepare a range of hot and cold drinks
  • Prepare simple dishes or snacks using appropriate techniques
  • Clean up the kitchen area and equipment after preparing food and drink, following hygiene procedures
  • Store food and drink correctly to maintain quality and prevent spoilage
  • Work safely in a kitchen environment, identifying and managing potential hazards
Food and Nutrition for ChildrenReal unit · Open Awards
You'll study the components of a balanced diet for children, including the roles of carbohydrates, proteins, fats, vitamins, minerals, and fibre. The unit also covers common food allergies and dietary restrictions related to religious and cultural practices.

What you'll be able to do

  • Describe the components of a balanced diet for children.
  • Identify common food allergies and explain their potential effects on children.
  • Identify food restrictions that affect the diets of different religious and cultural groups.
Food, Drink and CookingReal unit · Open Awards
You'll explore common kitchen utensils and equipment, the importance of balanced nutrition, and the preparation of hot and cold drinks and snacks. The unit emphasises safe use of equipment and understanding of nutritional benefits.

What you'll be able to do

  • Know about kitchen utensils and basic kitchen equipment, and their appropriate uses.
  • Know about the importance of preparing balanced nutritious meals, and the components of a healthy diet.
  • Know about hot and cold drinks, and their preparation methods.
  • Know which fresh foods do not need to be cooked, and how to prepare them safely.
  • Know about simple cooked snacks, and their nutritional value.
  • Prepare a variety of snacks, following recipes and hygiene guidelines.
Garden Horticulture SkillsReal unit · Open Awards
This unit introduces learners to basic garden horticulture skills, including identifying plants, propagating them, preparing outside growing beds, and caring for plants using appropriate horticultural practices.

What you'll be able to do

  • Identify a range of plants that can be grown in a garden or allotment
  • Propagate plants using appropriate methods
  • Prepare an outside growing bed for planting
  • Grow and care for plants, following appropriate horticultural practices
Garden Maintenance SkillsReal unit · Open Awards
This unit introduces learners to essential garden maintenance skills, including identifying and using tools for weeding, pruning, and watering. You'll understand lawn maintenance importance and correct garden waste disposal methods.

What you'll be able to do

  • Identify tools and equipment needed for garden maintenance activities
  • Maintain a garden, undertaking tasks such as weeding, pruning and watering
  • Explain the importance of lawn maintenance, including mowing and feeding
  • Describe the correct methods of garden waste disposal, including composting and recycling
Getting to Know WoodlandsReal unit · Open Awards
It teaches you to identify common trees, wild plants, and animal signs in local woodland areas using appropriate techniques. You'll also understand the importance of preserving natural woodland habitats.

What you'll be able to do

  • Identify trees common to a local area, using appropriate identification techniques.
  • Identify wild plants common to a woodland area, using appropriate identification techniques.
  • Identify common tracks or signs left by living creatures in a woodland environment.
  • Understand the importance of preserving natural woodland habitats and the reasons for conservation efforts.
Guest Services in the Hospitality IndustryReal unit · Open Awards
This unit develops learners' ability to work effectively as part of a guest services team. You'll practise teamwork, collabouration, and professional communication skills to engage with customers and colleagues in a hospitality setting.

What you'll be able to do

  • Work effectively as part of the guest services team, demonstrating teamwork and collaboration.
  • Communicate effectively with customers, using appropriate language and communication techniques.
Handling Money in a Sales SituationReal unit · Open Awards
This unit covers the correct procedures for handling money in sales situations, including cash handling, the purpose of a float, and maintaining security. You'll be able to take payments accurately and calculate takings securely.

What you'll be able to do

  • Handle money correctly and efficiently in a sales situation
  • Understand the purpose of a float in a sales environment
  • Accurately take a cash payment from a customer
  • Calculate takings at the end of a sales period
Handling Stock in a Retail EnvironmentReal unit · Open Awards
You'll learn to safely and efficiently handle stock in a retail environment. The unit covers unpacking, moving, storing, and replenishing stock while following safety procedures and reporting damaged items.

What you'll be able to do

  • Unpack and move stock safely within a retail environment
  • Store stock safely and securely in designated areas
  • Replenish stock on display according to instructions
Handling Telephone Calls from CustomersReal unit · Open Awards
It teaches you to handle telephone calls from customers professionally and politely. You'll practise greeting callers, answering queries, taking accurate messages, providing information, and managing communication problems effectively.

What you'll be able to do

  • Greet customers calling on the telephone in a polite and professional manner
  • Deal with customers calling on the telephone, including answering queries, taking messages, and providing information
  • Deal with communication problems whilst on the telephone, such as poor signal or background noise
Health and FitnessReal unit · Open Awards
This unit provides learners with knowledge of maintaining health and fitness. You'll understand healthy lifestyle components, interact appropriately in fitness settings, participate in activities to improve fitness, and review their performance.

What you'll be able to do

  • Understand the importance of maintaining good health and fitness
  • Interact with others in a way that is appropriate for a health and fitness environment
  • Participate in health and fitness activities to improve own fitness levels
  • Have an awareness of safe working practices within a health and fitness context
  • Review own performance and personal skills in relation to health and fitness activities
Health and HygieneReal unit · Open Awards
You'll gain knowledge of maintaining a clean home, caring for clothing, practising personal hygiene, and maintaining health. The unit also covers the importance of regular sight tests.

What you'll be able to do

  • Maintain a clean home environment, including appropriate cleaning methods and schedules.
  • Care for clothing, including washing, drying, ironing, and storage techniques.
  • Maintain personal hygiene, including regular bathing, handwashing, and oral hygiene practices.
  • Maintain a healthy body, including understanding the importance of a balanced diet, regular exercise, and sufficient sleep.
  • Understand the importance of regular sight tests for maintaining good vision and detecting potential eye problems.
Health and Safety in Construction TradesReal unit · Open Awards
This unit provides learners with foundational knowledge of health and safety responsibilities in construction trades. You'll understand safe working practices, hazard recognition, and accident and emergency procedures relevant to construction workplaces.

What you'll be able to do

  • Know basic health and safety responsibilities in construction work.
  • Know safe practices in construction work.
  • Know accident and emergency procedures in the workplace.
ICT for EmploymentReal unit · Open Awards
You'll identify common ICT systems used in the workplace and develop skills to access information, communicate, and complete work-related tasks using these technologies.

What you'll be able to do

  • Recognise the different types of information and communication technology (ICT) that are commonly used in a place of work.
  • Use relevant information and communication technology systems effectively in a work environment.
IT Software FundamentalsReal unit · Open Awards
This unit equips learners with the ability to select and use appropriate software applications for workplace tasks. You'll edit, format, and present information effectively, ensuring it is suitable for the intended purpose and audience.

What you'll be able to do

  • Identify and select appropriate software applications for a given task
  • Use software applications to edit, format, and display information effectively
  • Present information using software in a way that is fit for purpose and appropriate for the intended audience
Identification Of Basic External And Internal Car PartsReal unit · Open Awards
It teaches you to identify and locate basic external car parts such as headlights, tail lights, bumpers, and mirrors, as well as internal parts including the steering wheel, dashboard instruments, and pedals. You'll develop foundational automotive knowledge.

What you'll be able to do

  • Identify and locate basic external car parts, such as lights, bumpers, and mirrors.
  • Identify and locate basic internal car parts, such as the steering wheel, dashboard components, and pedals.
Identify Personal Protective EquipmentReal unit · Open Awards
You'll identify different types of personal protective equipment (PPE), understand their purposes, and explain when each type should be used to maintain safety in various environments.

What you'll be able to do

  • Identify different types of personal protective equipment (PPE) and their purpose
Improving Own SpellingReal unit · Open Awards
You'll identify their individual spelling strengths and weaknesses through self-assessment and feedback. They will maintain and consistently use a personal spelling programme to improve their spelling accuracy over time.

What you'll be able to do

  • Understand own individual spelling strengths and weaknesses through self-assessment and feedback.
  • Maintain and consistently use a personal spelling programme to improve own spelling skills.
Improvisation TechniquesReal unit · Open Awards
You'll study improvisation techniques, including warming up and relaxation processes for physical and mental preparation. The unit develops skills in spontaneous performance, creativity, collabouration, and self-evaluation.

What you'll be able to do

  • Know about the processes of warming up and relaxation, understanding their importance for physical and mental preparation
  • Use improvisation techniques to create spontaneous and engaging performances
  • Work with others in an improvisational setting, demonstrating effective communication and collaboration skills
  • Comment on own work, reflecting on strengths and areas for improvement in improvisation performance
Individual Rights and ResponsibilitiesReal unit · Open Awards
You'll understand their individual rights and responsibilities within society, identifying examples of each. The unit also covers how rights and responsibilities contribute to a positive community environment.

What you'll be able to do

  • Understand that they have individual rights and responsibilities within society
Introduction to Animal CareReal unit · Open Awards
You'll gain knowledge of basic animal welfare requirements including food, water, shelter, and exercise. The unit includes practical skills in caring for animals and understanding the purpose and ethical considerations of animal breeding.

What you'll be able to do

  • Know basic animal requirements for their welfare.
  • Care for animals to meet their basic requirements.
  • Know the purpose of breeding animals.
  • Care for animals, meeting their welfare needs.
Introduction to Barista SkillsReal unit · Open Awards
This unit introduces learners to barista products and ingredients, enabling them to prepare a range of barista drinks to the required standard while understanding customer service principles.

What you'll be able to do

  • Know about the different products and ingredients related to a barista role.
  • Make products for customers to the required standard.
  • Know about the principles of customer service in a barista role.
Introduction to Carpentry and JoineryReal unit · Open Awards
You'll be introduced to the carpentry and joinery sector, gaining knowledge of the trade, products, tools, and materials. The unit covers workplace communication, safe working practices, basic problem-solving, and self-assessment of personal skills.

What you'll be able to do

  • Know about the vocational area of carpentry and joinery.
  • Interact with others in a work environment.
  • Work safely and correctly when undertaking carpentry and joinery tasks.
  • Tackle basic problems that may arise during carpentry and joinery activities.
  • Review his/her performance and personal skills in relation to carpentry and joinery.
Introduction to Developing a Personal Learning ProgrammeReal unit · Open Awards
It teaches you to reflect on previous skills and experiences relevant to further learning. You'll seek guidance, understand the value of discussing their personal learning programme, and review their progress within their learning pathway.

What you'll be able to do

  • Consider previous skills experience and their relevance for further learning.
  • Seek guidance and advice in respect of own leaning needs.
  • Understand the purpose and value of discussing own learning programme.
  • Review progress in the context of personal learning pathway.
Introduction to Environmental SustainabilityReal unit · Open Awards
You'll explore the importance of environmental sustainability, including the impact of human activities and benefits of sustainable practices. The unit covers the 3 R's (Reduce, Reuse, Recycle) and correct waste disposal methods.

What you'll be able to do

  • Explain the importance of supporting environmental sustainability.
  • Describe the application of the 3 R’s of sustainability (Reduce, Reuse, Recycle).
  • Explain the importance of correct waste disposal methods for environmental protection.
Introduction to Essential Work SkillsReal unit · Open Awards
You'll identify essential work skills and understand the importance of appropriate behaviour, professional presentation, and communication in the workplace. The unit emphasises punctuality, respect, and teamwork for workplace success.

What you'll be able to do

  • Identify essential skills required for success in the work environment
  • Understand the importance of demonstrating appropriate behaviour in the workplace, including punctuality, respect, and teamwork
  • Understand the importance of dressing appropriately for work, considering different workplace environments and roles
  • Understand the principles of effective communication in the workplace, including verbal, non-verbal, and written communication
Introduction to Garden HorticultureReal unit · Open Awards
You'll be introduced to garden horticulture, including plant identification, propagation methods, and cultivation. The unit covers preparing growing beds and caring for plants, as well as recognising common pests and diseases.

What you'll be able to do

  • Know about things that grow in a garden or allotment.
  • Propagate plants.
  • Prepare an outside growing bed.
  • Grow and care for plants.
Introduction to Ground PreparationReal unit · Open Awards
You'll gain fundamental skills for ground preparation tasks, including selecting appropriate clothing and equipment. The unit covers techniques for preparing soil for planting and tidying the work area safely and effectively.

What you'll be able to do

  • Prepare for ground preparation tasks, ensuring appropriate clothing and equipment are selected
  • Prepare the ground for planting or seed sowing, using appropriate techniques
  • Tidy the work area after ground preparation, disposing of waste appropriately
Introduction to Hair and BeautyReal unit · Open Awards
This unit introduces learners to the hair and beauty sector, covering duties, procedures, and requirements relevant to their salon role. You'll also learn about salon equipment, health and safety procedures, and effective communication within the salon environment.

What you'll be able to do

  • Describe duties relevant to own role in a salon
  • Describe procedures relevant to own role in a salon
  • Describe requirements relevant to own role in a salon
  • Identify equipment used when working in a salon
  • Describe health and safety procedures for working in a salon
  • Communicate effectively with others when working in a salon
Introduction to Health and Social CareReal unit · Open Awards
This unit introduces learners to the Health and Social Care sector, covering its structure, working patterns, and career opportunities. You'll develop relevant skills and understand how organisations within the sector collabourate.

What you'll be able to do

  • Know the structure of the Health and Social Care sector, including different types of organisations
  • Know the working patterns within the Health and Social Care sector, including shift work and flexible hours
  • Know about a range of different career opportunities available in the Health and Social Care sector
  • Know about the qualifications and training required for different roles in Health and Social Care
  • Develop a relevant skill applicable to Health and Social Care
  • Demonstrate competence in the developed skill within a simulated or real work environment
Introduction to Making and Using Story Sacks for Family LearningReal unit · Open Awards
You'll understand the purpose and content of story sacks in family learning and will be able to produce story sacks using appropriate materials to support litreacy development.

What you'll be able to do

  • Know the purpose and typical content of story sacks used for family learning activities.
  • Produce a story sack and its contents, selecting appropriate materials and resources.
Introduction to Manicure TreatmentReal unit · Open Awards
You'll gain knowledge of manicure tools, products, and nail structures. They will understand the steps involved in a basic manicure treatment and follow safe working practices throughout the procedure.

What you'll be able to do

  • Identify the purpose and correct usage of different manicure tools and products.
  • Identify different features and structures of the nail.
  • Identify and explain the sequence of steps required to carry out a basic manicure treatment.
  • Follow safe working practices and maintain a hygienic environment during manicure treatments.
Introduction to Motor Vehicle Workshop SafetyReal unit · Open Awards
This unit provides learners with knowledge of safe working practices in a motor vehicle workshop. You'll demonstrate correct use of tools, identify and use personal protective equipment, recognise hazards, and understand emergency procedures.

What you'll be able to do

  • Demonstrate safe working practices within a motor vehicle workshop environment
  • Identify the essential personal protective equipment (PPE) required whilst working in a motor vehicle workshop
  • Recognise a range of potential hazards in a motor vehicle workshop
  • Describe the procedures to follow in the event of an accident or emergency in a motor vehicle workshop
  • Demonstrate awareness of environmental protection issues and the safe disposal of hazardous substances in a motor vehicle workshop
Introduction to Painting and DecoratingReal unit · Open Awards
You'll explore safe working practices in painting and decorating, including hazard identification. The unit covers preparing and maintaining work areas, using and maintaining tools, and preparing surfaces for material application.

What you'll be able to do

  • Comply with safe working practices in a painting and decorating environment.
  • Prepare and maintain a work area.
  • Use and maintain tools and equipment correctly.
  • Prepare one surface for the application of materials.
  • Apply materials to a prepared surface.
Introduction to Personal Budgeting and Money ManagementReal unit · Open Awards
This unit introduces learners to personal budgeting and money management, including understanding income and expenditure. You'll maintain financial records, recognise challenges of limited budgets, understand value for money, and complete simple financial documents.

What you'll be able to do

  • Understand what is meant by income and expenditure.
  • Keep a personal record of personal income and expenditure.
  • Recognise the problems of coping on a limited budget.
  • Understand the term “value for money”.
  • Complete a cheque and Postal Order.
  • Recognise the key information on a receipt and pay slip.
  • Understand what saving means.
  • Produce a simple budget plan.
Introduction to ProjectsReal unit · Open Awards
You'll be introduced to the fundamentals of project management, including planning, carrying out, and reviewing a project. They will identify project aims, objectives, and resources, manage tasks effectively, and evaluate outcomes to suggest improvements.

What you'll be able to do

  • Plan a project, identifying aims, objectives, and resources
  • Carry out a project, following the plan and managing tasks effectively
  • Review the project, evaluating outcomes and identifying areas for improvement
Introduction to Retail SkillsReal unit · Open Awards
You'll be introduced to fundamental retail skills, recognising good retail practice, customer care, sales processes, and safe working practices within a retail environment.

What you'll be able to do

  • Recognise examples of good retail practice in a sales area
  • Recognise the key elements that constitute good customer care in a retail setting
  • Recognise the steps involved in completing a sale
  • Recognise safe working practices within a retail environment
Introduction to Self-EmploymentReal unit · Open Awards
This unit introduces learners to self-employment, covering its definition, benefits, challenges, and the importance of planning. You'll understand income and expenditure management and explore market research and business information sources.

What you'll be able to do

  • Know what it means to be self-employed, including the benefits and challenges
  • Know about planning for self-employment, including business planning and market research
  • Know about income and expenditure in self-employment, including budgeting and financial management
Introduction to Travel and TourismReal unit · Open Awards
This unit introduces learners to the structure and working patterns within the Travel and Tourism industry. You'll explore different sectors, career opportunities, and develop relevant skills to work effectively within the industry.

What you'll be able to do

  • Understand the structure of the Travel and Tourism industry
  • Understand the working patterns of the Travel and Tourism industry
  • Understand different types of career opportunities available in the Travel and Tourism industry
  • Develop and demonstrate an appropriate skill relevant to the Travel and Tourism industry
Introduction to Understanding Young People, Law and OrderReal unit · Open Awards
This unit introduces learners to the reasons young people become involved in crime and the consequences for victims, offenders, and communities. You'll gain knowledge of the Criminal and Youth Justice Systems, sentencing options, and the role of local agencies.

What you'll be able to do

  • Understand the reasons why young people become involved in crime
  • Demonstrate an awareness of the consequences of crime on different people, including victims, offenders, and the wider community
  • Demonstrate knowledge of the structure and function of the Criminal/Youth Justice System
  • Demonstrate awareness of custodial sentences and alternative forms of sentences available to the courts
  • Show awareness of the role of local agencies in preventing and addressing youth crime
Introduction to Undertaking an Enterprise ProjectReal unit · Open Awards
This unit introduces learners to undertaking an enterprise project, focusing on selecting a suitable product and venue for a target market. You'll develop skills in advertising, setting up a point of sale, and demonstrate awareness of the costs involved, alongside appreciating their own involvement in the enterprise.

What you'll be able to do

  • Select a product to sell to a particular target market, considering their needs and preferences.
  • Select a suitable venue to sell the product, taking into account factors such as accessibility and target market.
  • Advertise the sale of the product effectively, using appropriate channels and messaging.
  • Understand how to set up a point of sale and sell products in a professional and organised manner.
  • Demonstrate awareness of the costs involved in the enterprise project, including materials, marketing, and venue hire.
  • Appreciate own involvement with the enterprise project and recognise the skills and knowledge gained.
Introduction to Vehicle Workshop Bench SkillsReal unit · Open Awards
You'll develop the ability to follow approved and safe procedures when working on vehicle engine systems. The unit includes demonstrating various workshop bench skills with accuracy and efficiency in a vehicle workshop environment.

What you'll be able to do

  • Follow approved and safe procedures when working on engine systems in a vehicle workshop
  • Carry out a range of vehicle workshop bench skill techniques, demonstrating accuracy and efficiency
Introduction to the Hospitality IndustryReal unit · Open Awards
You'll identify different types of hospitality outlets and job opportunities within the industry. The unit covers roles and responsibilities in restaurants, accommodation providers, and leisure and tourism sectors, providing a broad industry overview.

What you'll be able to do

  • Identify the main types of outlets within the hospitality industry
  • Describe the job opportunities available within the hospitality industry
Introduction to the Performing ArtsReal unit · Open Awards
This unit introduces learners to performance venues and the various performance and non-performance roles within them. You'll learn to report on performances, providing constructive feedback on different aspects of productions.

What you'll be able to do

  • Know about different types of performance venues, including their purpose and layout
  • Know about the various performance roles in performance venues, such as actors, musicians, and dancers
  • Know about the non-performance roles in performance venues, such as stage managers, lighting technicians, and front-of-house staff
  • Report on a performance, providing constructive feedback on different aspects of the production
Introduction to the Propagation of PlantsReal unit · Open Awards
You'll recognise different types and sources of embryo plants and understand appropriate planting techniques. The unit covers correct planting depth, spacing, support, and protection to ensure successful plant propagation.

What you'll be able to do

  • Recognise different forms of embryo plants.
  • Identify sources of embryo plants.
  • Understand the need to plant appropriately.
Introduction to the Retail Automotive Maintenance and Repair IndustryReal unit · Open Awards
You'll be introduced to the retail automotive maintenance and repair industry, identifying different types of organisations and vehicles within the sector. The unit also covers the range of technical and non-technical job roles available in this industry.

What you'll be able to do

  • Identify the different types of organisations that make up the retail automotive maintenance and repair industry.
  • Recognise the different types of vehicle within the retail automotive maintenance and repair sector.
  • Describe the technical and non-technical job roles available within the retail automotive maintenance and repair sector.
Job ApplicationsReal unit · Open Awards
This unit equips learners with the knowledge to complete job application forms accurately. You'll identify key sections, understand the importance of providing clear and concise information, and ensure all parts of the form are completed.

What you'll be able to do

  • Complete a job application form accurately and effectively.
Job SearchReal unit · Open Awards
This unit equips learners with knowledge of where to search for job vacancies, how to identify relevant information in job adverts, and understanding of terminology related to working hours. You'll learn to navigate the job search process effectively.

What you'll be able to do

  • Know where to look for work.
  • Identify relevant information when searching for work.
  • Understand terminology relating to job working hours.
Keeping a Retail Environment Clean, Tidy and SafeReal unit · Open Awards
You'll learn to clean and maintain retail work areas safely and effectively according to organisational procedures. The unit also covers how to request assistance appropriately in the event of an accident or emergency.

What you'll be able to do

  • Clean designated work areas within a retail environment
  • Request assistance in the event of an accident or emergency within the retail environment
Kitchen HygieneReal unit · Open Awards
You'll understand the importance of maintaining kitchen hygiene to prevent the spread of germs and bacteria. The unit covers the safe and effective use of cleaning equipment and products to ensure a clean and hazard-free kitchen environment.

What you'll be able to do

  • Understand the need to keep a clean kitchen to prevent the spread of germs and bacteria
  • Use equipment safely and effectively to clean a kitchen, such as cloths, mops and vacuum cleaners
  • Use appropriate cleaning products safely and effectively to clean a kitchen, following manufacturer's instructions
Knowing Your Local AreaReal unit · Open Awards
This unit provides knowledge of key buildings and facilities in the local area, their uses, and the concept of community. You'll understand different community groups and organisations and recognise their responsibilities as community members.

What you'll be able to do

  • Know the location and use of key buildings and facilities in own local area, including public services and amenities
  • Understand the concept of community and the different groups and organisations that make up the local community
  • Understand own responsibilities as a member of the community, including respecting others and contributing to a positive environment
Knowing Your Local AreaReal unit · Open Awards
It teaches you to identify key buildings and facilities in their local area, understand community functions, and recognise their responsibilities and impact within the community.

What you'll be able to do

  • Identify the location of key buildings and facilities in their local area.
  • Describe the purpose and use of buildings and facilities in their local area.
  • Understand the concept of community and its importance.
  • Recognise their own responsibilities as a member of the community.
  • Understand how their actions can impact the community.
Looking after Customers in a Retail EnvironmentReal unit · Open Awards
You'll learn to project a positive impression of themselves and their company, communicate effectively with customers, and handle customer enquiries in a retail environment.

What you'll be able to do

  • Project a positive impression of oneself and the company to customers
  • Communicate effectively with customers in a retail environment
  • Deal with different types of customer enquiries
Maintain an Area of HabitatReal unit · Open Awards
You'll identify common plants and animals within a habitat and understand the importance of habitat maintenance for environmental balance. The unit includes practical skills such as weeding, pruning, and litter removal to maintain a healthy habitat area.

What you'll be able to do

  • Identify common plants and animals that are typically found in a specific habitat
  • Recognise the importance of maintaining a habitat for the benefit of plants, animals, and the environment
  • Maintain an area of habitat by carrying out tasks such as weeding, pruning, and removing litter
Make a MealReal unit · Open Awards
You'll be able to prepare a simple meal safely and hygienically. The unit covers selecting and preparing ingredients, using kitchen utensils and cookers safely, and serving the meal while adhering to basic hygiene rules.

What you'll be able to do

  • Know and apply basic hygiene rules in the kitchen environment
  • Select appropriate ingredients to prepare a meal
  • Prepare ingredients for cooking
  • Use kitchen utensils safely
  • Use a cooker safely
  • Serve a prepared meal appropriately
Make a MealReal unit · Open Awards
This unit covers essential kitchen hygiene rules and safe practices for handling food. You'll develop skills in selecting and preparing ingredients, using utensils and cookers safely, and serving meals appropriately.

What you'll be able to do

  • Identify and apply hygiene rules within the kitchen environment
  • Select appropriate ingredients required to make a meal
  • Prepare ingredients for cooking
  • Demonstrate the safe use of kitchen utensils
  • Demonstrate the safe use of a cooker
  • Serve a prepared meal appropriately
Making Informed Career ChoicesReal unit · Open Awards
It teaches you to use various sources for career planning, identify preferred careers based on interests and skills, and assess their suitability for specific roles.

What you'll be able to do

  • Identify and use various sources of information to assist in career planning
  • Identify preferred careers or jobs based on personal interests and skills
  • Recognise own suitability for specific careers or jobs, considering strengths and areas for development
Making a ProductReal unit · Open Awards
It teaches you to safely create a product by selecting suitable materials and equipment. You'll apply safety rules, use equipment appropriately, and understand correct storage of materials and tools.

What you'll be able to do

  • Recognise and recall the safety rules when making a product
  • Select a suitable material to make a given product
  • Identify the different types of equipment used to make a product
  • Use a piece of equipment to make a given product safely
  • Identify the correct storage locations for materials and equipment
Making a ProductReal unit · Open Awards
This unit covers safety rules, material selection, equipment identification, and safe usage when making a product. You'll also learn correct storage practices and how to recognise unsafe equipment to ensure a safe working environment.

What you'll be able to do

  • Recognise and recall the safety rules when making a product
  • Select suitable materials to make a product
  • Identify the different types of equipment used to make a product
  • Use a piece of equipment safely when making a product
  • Identify the correct storage locations for materials and equipment
  • Recognise when equipment is unsafe to use
Making a ProductReal unit · Open Awards
It teaches you to safely make a product by selecting suitable materials and equipment and adhering to safety rules. You'll follow instructions during the making process and reflect on their work to identify areas for improvement.

What you'll be able to do

  • Understand and apply safety rules when making a product
  • Choose suitable materials and equipment to make a product based on its design and purpose
  • Use a piece of equipment safely to make a product, following instructions and safety guidelines
  • Reflect on own work, identifying areas for improvement in the product making process
Making an Art or Craft ProductReal unit · Open Awards
You'll learn to plan and make an art or craft product, selecting suitable materials, tools, and equipment. The unit emphasises working safely throughout the process and following health and safety guidelines to complete the product effectively.

What you'll be able to do

  • Plan the steps involved in making an art or craft product
  • Select the appropriate items needed to make an art or craft product, including materials, tools, and equipment
  • Make the art or craft product, following the plan and using appropriate techniques
  • Work safely at all times when making an art or craft product, following health and safety guidelines
Marketing Products and ServicesReal unit · Open Awards
You'll gain an understanding of marketing products and services, including their features, benefits, and target markets. The unit covers exploring and selecting marketing methods and applying them to promote products and services.

What you'll be able to do

  • Know about different types of products and services that are available
  • Know about the features and benefits of different products and services
  • Know about the target market for specific products and services
  • Know about the factors that influence the market for products and services
  • Explore a range of marketing methods suitable for promoting products and services
  • Select appropriate marketing methods based on the product, service and target market
  • Market products and services using chosen methods
  • Evaluate the effectiveness of marketing activities
MoneyReal unit · Open Awards
You'll develop an awareness of money, recognising different coin and note denominations. The unit covers solving practical money problems and using money appropriately in everyday situations.

What you'll be able to do

  • Demonstrate an awareness of the use of money in everyday life
  • Recognise different denominations of coins
  • Recognise different denominations of notes
  • Solve practical problems involving money calculations
  • Use money appropriately in real life situations
Numeracy for the WorkplaceReal unit · Open Awards
It teaches you to use numeracy skills effectively in workplace tasks, identify areas for improvement, and develop their numerical abilities. You'll also review their progress to enhance accuracy and problem-solving in work-related contexts.

What you'll be able to do

  • Use numbers in a work place to complete tasks
  • Identify number skills that they need to develop in a work place to improve performance
  • Develop number skills in a work place through practice and feedback
  • Review their learning and identify areas for further development
PLanning for Progress in English SkillsReal unit · Open Awards
You'll identify their strengths and areas for development in English skills, including reading, writing, speaking, and listening. The unit supports setting realistic targets to improve proficiency in these areas.

What you'll be able to do

  • Identify own strengths in English skills
  • Identify areas for development in English skills
  • Set targets to develop skills in English
Parenting SkillsReal unit · Open Awards
This unit explores the roles and rights within a family, emphasising the importance of listening to children and offering choices. You'll understand challenging behaviours, how children learn through daily activities, and recognise their own needs as parents or carers.

What you'll be able to do

  • Describe the different roles and responsibilities within a family unit.
  • Explain the rights of individuals within a family unit.
  • Explain the importance of actively listening to children.
  • Explain the importance of giving children choices and allowing them to make decisions.
  • Recognise examples of 'difficult' behaviour in children.
  • Describe how children learn through daily family activities.
  • Recognise own needs as a parent and identify strategies for self-care.
Performance SkillsReal unit · Open Awards
You'll gain knowledge of performance skills including vocal projection, stage presence, and characterisation. The unit involves preparing for a performance, contributing to rehearsals and technical aspects, and performing confidently for an audience.

What you'll be able to do

  • Know about a range of performance skills, including vocal projection, stage presence, and characterisation
  • Take a role in preparing for a performance, contributing to rehearsals and technical aspects
  • Perform for an audience, demonstrating confidence and appropriate performance skills
Personal Action PlanningReal unit · Open Awards
You'll develop self-awareness by recognising their strengths, weaknesses, and areas for improvement. The unit guides learners to set realistic personal targets and create action plans with review processes for personal and professional development.

What you'll be able to do

  • Recognise own strengths, weaknesses and areas for improvement in relation to personal and professional development
  • Identify realistic and achievable personal targets for improvement, aligned with identified areas for development
  • Carry out action planning, setting out specific steps and timelines to achieve personal targets, and review progress regularly
Personal Attributes for SportReal unit · Open Awards
This unit introduces learners to a chosen sporting activity by covering its rules, equipment, and basic techniques. You'll also develop self-awareness by identifying personal strengths and weaknesses and understanding their individual contributions within sport.

What you'll be able to do

  • Know about the rules, equipment and basic techniques of a chosen sporting activity.
  • Know about personal strengths and weaknesses in relation to participation in sport.
  • Know about the importance of individual contributions when working as part of a team in sport.
Personal AwarenessReal unit · Open Awards
You'll explore the concept of personal awareness, including key aspects of personality such as traits, values, and beliefs. The unit also covers recognising personal skills, knowledge, achievements, feelings, and emotions and their impact on behaviour.

What you'll be able to do

  • Know about personal awareness and its importance in daily life
  • Know about the key aspects of personality, including traits, values, and beliefs
  • Recognise personal skills, knowledge and achievements, and their relevance to personal development
  • Recognise personal feelings and emotions, and understand their impact on behaviour
Personal DevelopmentReal unit · Open Awards
This unit supports learners in recognising their skills and abilities and identifying positive role models. You'll develop decision-making skills and set personal goals, understanding the steps required to achieve them.

What you'll be able to do

  • Recognise own skills and abilities
  • Identify and describe the characteristics of their role models
  • Make positive decisions in a range of situations
  • Identify personal goals and aspirations
Personal RelationshipsReal unit · Open Awards
You'll examine their own needs and wishes in different social contexts and develop appropriate verbal and non-verbal communication skills. The unit also covers understanding personal relationships and demonstrating respect in interactions.

What you'll be able to do

  • Understand own needs and wishes in different contexts
  • Interact appropriately with others in a variety of situations
  • Understand the nature and importance of personal relationships
Planning WalksReal unit · Open Awards
You'll learn to read maps and plan walking routes considering distance and terrain. The unit also covers identifying potential hazards, risk minimisation, and following a planned route safely while recognising key landmarks.

What you'll be able to do

  • Read a map to plan a walk
  • Keep safe on a walk
  • Follow a planned route
Planning a Healthy DietReal unit · Open Awards
You'll gain knowledge of the principles and benefits of a healthy diet, including the functions of main food groups and health risks of poor choices. They will learn to consider individual dietary needs based on factors such as age and activity level when planning a healthy diet.

What you'll be able to do

  • Describe the principles and benefits of a healthy diet, including the importance of balanced nutrition
  • Identify the factors to be considered when planning a healthy diet for an individual, taking into account their specific needs and preferences
Planning a Visit to a Tourism DestinationReal unit · Open Awards
You'll develop the ability to plan a visit to a tourism destination, including selecting a suitable location, organising travel arrangements, and scheduling activities. The unit also covers reviewing the visit's success and identifying any issues encountered.

What you'll be able to do

  • Plan a visit to a tourism destination.
  • Review the success of a visit to a tourism destination.
Planning for the Physical Care Needs of Children aged 0-3 yearsReal unit · Open Awards
This unit covers the physical care needs of children aged 0-3 years, including feeding, nappy changing, and sleep. You'll plan appropriate care routines considering equipment, hygiene, and safety.

What you'll be able to do

  • Identify the physical care needs of children
  • Identify what is needed to care for the physical needs of children aged 0-3 years
  • Plan a physical care routine for a child aged 0-3 years
Planning to Improve Performance in MathematicsReal unit · Open Awards
You'll identify their strengths and areas for improvement in mathematics. The unit supports setting personal targets and recognising resources to enhance mathematical skills relevant to everyday life.

What you'll be able to do

  • Recognise some of own strengths in mathematics
  • Recognise areas for self-improvement in mathematics
  • Identify personal targets for improvement in mathematics
Practical Floristry SkillsReal unit · Open Awards
You'll explore the elements and principles of floral design, prepare materials and equipment, construct floral arrangements, and review their work. This unit develops practical floristry skills centred on design concepts and the construction process.

What you'll be able to do

  • Describe the principles of design in floristry
  • Prepare materials and equipment for the construction process in floristry
  • Construct floral arrangements according to a given design
  • Review own floral arrangements and identify areas for improvement
Preparation for WorkReal unit · Open Awards
It teaches you to understand the skills and qualities required for working life and to investigate personal career opportunities. You'll identify employability skills and personal attributes and evaluate career options based on their interests and abilities.

What you'll be able to do

  • Understand the skills and qualities needed for working life, including employability skills and personal attributes
  • Investigate personal career opportunities, considering interests, skills, and available options
Preparation for a Recruitment InterviewReal unit · Open Awards
You'll understand the importance of preparing for recruitment interviews, including researching companies and preparing answers to common questions. They will demonstrate effective interviewee skills such as clear communication, appropriate dress, and professional behaviour.

What you'll be able to do

  • Explain the importance of thorough preparation for a recruitment interview
  • Demonstrate effective interviewee skills during a simulated recruitment interview
Preparing, Presenting and Keeping Food for ChildrenReal unit · Open Awards
You'll gain knowledge of safe and hygienic food preparation and storage practices for children. The unit also covers nutritional requirements and techniques for presenting food attractively to children and young people.

What you'll be able to do

  • Prepare food safely and hygienically
  • Store food safely and hygienically
  • Prepare nutritious food
  • Present food in a way that is attractive to children and young people
Presentation SkillsReal unit · Open Awards
It teaches you to understand techniques for oral presentations and develop skills to plan and deliver presentations effectively. You'll consider audience and purpose, structure content logically, and use appropriate visual aids.

What you'll be able to do

  • Understand techniques for giving oral presentations.
  • Plan an oral presentation, taking into account the audience and purpose.
  • Give an oral presentation, using appropriate techniques and visual aids.
Principles of Engine Components and OperationsReal unit · Open Awards
You'll develop safe working practices in an automotive environment and gain knowledge of four-stroke internal combustion engine operations. The unit includes skills to remove and refit simple engine components safely.

What you'll be able to do

  • Work safely in an automotive environment, adhering to health and safety regulations
  • Know about the operating principles of four-stroke internal combustion engines
  • Remove and refit simple four-stroke engine components using appropriate tools and techniques
Problem Solving Skills for WorkReal unit · Open Awards
This unit develops learners' ability to recognise workplace problems and identify feasible solutions. You'll assess options and select appropriate solutions based on given criteria.

What you'll be able to do

  • Recognise a problem in the place of work, identifying its nature and scope.
  • Identify a potential solution to the problem, considering different options and their feasibility.
Producing 2 Dimensional ArtReal unit · Open Awards
This unit develops learners' ability to generate ideas and produce two-dimensional artwork based on a set theme. You'll use appropriate materials and techniques and critically evaluate their own work.

What you'll be able to do

  • Develop ideas for two-dimensional artwork based on a given theme
  • Produce two-dimensional artwork based on a given theme
  • Comment on the strengths and areas for improvement in own two-dimensional artwork
Producing 3 Dimensional ArtReal unit · Open Awards
You'll learn to create three-dimensional artwork based on a given theme. The unit covers idea development, use of materials and techniques, and self-evaluation of the completed work.

What you'll be able to do

  • Develop ideas for three-dimensional artwork based on a given theme
  • Produce a three-dimensional design based on a given theme
  • Evaluate own three-dimensional artwork
Producing a Timber ProductReal unit · Open Awards
You'll gain knowledge of hand tools, materials, fixings, and personal protective equipment used in basic woodworking. They will apply safe working practices to produce a three-dimensional timber product while working responsibly with others.

What you'll be able to do

  • Know the hand tools used in basic woodworking processes.
  • Know the materials used in basic woodworking processes.
  • Know the fixings used in basic woodworking processes.
  • Know the Personal Protective Equipment (PPE) used in basic woodworking processes.
  • Apply safe working practices to produce a three-dimensional timber product.
  • Work responsibly with others when producing a timber product.
  • Seek guidance when working as part of a team to produce a timber product.
  • Respond appropriately to guidance when working as part of a team to produce a timber product.
Professional Behaviour in an Office EnvironmentReal unit · Open Awards
You'll demonstrate appropriate professional behaviour in an office environment, including dress code, punctuality, respectful communication, and correct use of equipment. The unit also covers organisational rules on confidentiality and security and their importance.

What you'll be able to do

  • Demonstrate appropriate professional behaviour in an office environment
  • Understand the rules that organisations have relating to confidentiality
  • Understand the rules that organisations have relating to security
Reception and Filing SkillsReal unit · Open Awards
It teaches you to perform reception duties and basic filing tasks in an office environment. You'll develop skills in greeting visitors, handling telephone calls, sorting and filing documents, and retrieving information efficiently.

What you'll be able to do

  • Perform reception duties effectively in an office environment.
  • Perform basic filing tasks accurately in an office environment.
Recognise PlantsReal unit · Open Awards
You'll learn to recognise and differentiate common plants by name and characteristics. The unit includes understanding the functions of plant parts and their importance to plant health and growth.

What you'll be able to do

  • Identify a range of common plants
  • Differentiate between different types of plants
  • Describe the functions of different parts of a plant
  • Explain the importance of each part of a plant to its overall health and growth
Recognise Small AnimalsReal unit · Open Awards
You'll be able to recognise breeds and types of common small animals, including rabbits, guinea pigs, hamsters, gerbils, chinchillas, and rats. The unit also covers safe handling techniques and working safely within an animal care environment.

What you'll be able to do

  • Recognise different breeds of common small animals
  • Recognise different types of common small animals
  • Work safely when handling animals
  • Work safely in an animal care environment
Recognise and Use Hand Tools and Materials Used in DecoratingReal unit · Open Awards
It teaches you to select, use, and maintain hand tools commonly used in decorating tasks. Emphasis is placed on safe and correct tool usage and ensuring tools remain in good working order.

What you'll be able to do

  • Use hand tools used in decorating
Recognising Sport and Leisure OpportunitiesReal unit · Open Awards
This unit provides learners with knowledge of various sport and leisure activities and how to participate in them. You'll understand the physical, social, and well-being benefits associated with engaging in these activities.

What you'll be able to do

  • Participate in different sport and leisure activities
  • Know the benefits of participating in sport and leisure activities
Recognising Trees and PlantsReal unit · Open Awards
It teaches you to recognise common plants and trees by identifying key features such as leaf shape and bark texture. You'll learn to differentiate species and understand basic botanical characteristics.

What you'll be able to do

  • Recognise common plants, identifying key features
  • Recognise common trees, identifying key features
Recording and Representing DataReal unit · Open Awards
You'll learn to observe, record, organise, and represent numerical information accurately. The unit covers various methods for recording data and presenting it effectively using charts, graphs, or tables.

What you'll be able to do

  • Identify methods to observe and record numerical information accurately.
  • Record numerical information using appropriate methods.
  • Identify methods to organise information effectively.
  • Represent information using appropriate methods.
Remove and Replace Cycle Saddles, Seatposts and HandlebarsReal unit · Open Awards
You'll gain the skills to safely and efficiently remove and replace cycle saddles, seatposts, and adjust handlebars. The unit also covers the function of these components and their impact on rider comfort and safety, enabling practical maintenance and adjustment.

What you'll be able to do

  • Work efficiently and safely when removing and replacing saddles and seatposts on a cycle.
  • Work efficiently and safely when adjusting the handlebars of a cycle.
  • Know how cycle saddles, seat posts and handlebars function and their impact on rider comfort and safety.
  • Carry out the removal and replacement of saddles and seatposts on cycles, following correct procedures.
  • Carry out the adjustment of handlebars on cycles, ensuring correct alignment and secure fixing.
Remove and Replace Cycle Wheels, Tyres and Inner TubesReal unit · Open Awards
You'll develop the skills to safely and efficiently remove and replace cycle wheels, tyres, and inner tubes. The unit covers the function of these components and safe working practices throughout the process.

What you'll be able to do

  • Demonstrate safe working practices when removing and replacing cycle wheels, tyres and inner tubes.
  • Work efficiently when removing and replacing cycle wheels, tyres and inner tubes.
  • Describe the function of cycle wheels in relation to movement and control.
  • Describe the function of cycle tyres in relation to grip and comfort.
  • Describe the function of cycle inner tubes in relation to tyre inflation.
  • Remove cycle wheels safely and correctly.
  • Remove cycle tyres and inner tubes safely and correctly.
  • Replace cycle inner tubes and tyres safely and correctly.
  • Replace cycle wheels safely and correctly.
Remove, Check and Replace a Wheel on a Motor Car or VanReal unit · Open Awards
You'll gain the skills to safely remove, check for damage, and replace a wheel on a motor car or van. The unit covers the correct use of tools, safety procedures, and inspection of tyre condition.

What you'll be able to do

  • Safely remove a wheel from a motor car or van
  • Check a wheel for damage and wear
  • Replace a wheel on a motor car or van, ensuring correct fitting and torque
Replace Spark PlugsReal unit · Open Awards
You'll develop the skills to replace spark plugs in motor vehicles safely and effectively. The unit covers correct removal and fitting procedures, including the importance of using the correct torque settings to ensure proper installation.

What you'll be able to do

  • Replace spark plugs in a motor vehicle, following correct procedures
Researching a Tourist DestinationReal unit · Open Awards
You'll learn to research a tourist destination by gathering information from various sources and identifying key features. The unit also covers communicating this information clearly and accurately in an appropriate format.

What you'll be able to do

  • Research a tourist destination
  • Communicate information about tourist destinations
Rights and Responsibilities of CitizenshipReal unit · Open Awards
This unit provides learners with knowledge of fundamental human rights, key aspects of UK law, the democratic and electoral processes, and the rights and responsibilities of citizens. You'll understand the legal and civic framework of citizenship.

What you'll be able to do

  • Know and understand fundamental human rights as defined by relevant legislation and conventions.
  • Know and understand key aspects of the law relevant to citizens in the UK.
  • Know and understand the democratic and electoral process in the UK, including how citizens can participate.
  • Know and understand the rights and responsibilities of citizens within the UK.
Road SafetyReal unit · Open Awards
You'll develop the skills to cross roads safely following correct procedures at kerbs, pedestrian crossings, and unmarked roads. The unit also covers identifying safe walking routes to specified destinations while maintaining awareness of the environment.

What you'll be able to do

  • Demonstrate the ability to cross a road safely, following the Highway Code.
  • Demonstrate the ability to walk to a specified destination, using safe routes and awareness of surroundings.
Routine Braking Systems ChecksReal unit · Open Awards
You'll gain knowledge and practical skills to safely inspect, remove, and replace basic braking system components. The unit covers the identification of braking system parts, safety procedures, and correct disposal of components.

What you'll be able to do

  • Demonstrate the ability to work safely when checking braking systems
  • Describe the components and operation of braking systems
  • Demonstrate the ability to remove and replace simple brake components and carry out simple checks
  • Explain how to dispose of braking system components safely and responsibly
Routine Cooling and Lubrication System ChecksReal unit · Open Awards
This unit provides knowledge and skills to perform routine checks on vehicle cooling and lubrication systems safely. You'll identify system components, potential issues, and proper disposal of harmful substances.

What you'll be able to do

  • Work safely at all times when carrying out routine cooling and lubrication system checks
  • Describe the components and functions of cooling systems
  • Check a cooling system for leaks, damage and correct operation
  • Describe the components and functions of engine lubrication systems
  • Check a lubrication system for leaks, damage and correct operation
  • Dispose of harmful substances safely and in accordance with environmental regulations
Selecting Information Using the InternetReal unit · Open Awards
This unit teaches learners to identify valid sources of information on the internet and use effective search strategies. You'll evaluate the relevance of information found and understand criteria for source validity.

What you'll be able to do

  • Identify valid sources of information on the Internet
  • Search for information effectively on the Internet
Sending and Receiving EmailsReal unit · Open Awards
You'll learn to set up an email account, compose and send emails with attachments, and manage received emails. The unit also covers opening, reading, and deleting emails to maintain an organised inbox.

What you'll be able to do

  • Set up an email account
  • Write an email
  • Send an email
  • Open received emails
  • Delete emails
Serving Food and DrinkReal unit · Open Awards
This unit covers the skills and knowledge required to serve food and drink safely and attractively to customers. You'll also develop effective communication and teamwork skills within a food and drink service environment, including responding appropriately to customer requests.

What you'll be able to do

  • Serve food and drink to customers effectively
  • Work effectively as part of a food and drink service team
Setting a TableReal unit · Open Awards
You'll develop the ability to prepare and set tables correctly for different meals, including breakfast, lunch, and dinner. This includes ensuring all necessary items are present, correctly positioned, and that the table is clean and presentable.

What you'll be able to do

  • Prepare a table for a meal, ensuring all necessary items are present and correctly positioned.
  • Set a table correctly for different types of meals, demonstrating knowledge of appropriate cutlery, crockery and glassware placement.
Setting and Achieving GoalsReal unit · Open Awards
It teaches you to identify personal goals based on their skills, interests, and aspirations. You'll plan and review programmes to achieve these goals, considering opportunities, practical issues, and learning environments to support progress.

What you'll be able to do

  • Identify personal goals with reference to own skills, interests and other personal aspirations
  • Understand the opportunities available when pursuing personal goals
  • Understand the practical issues involved in pursuing personal goals
  • Plan a programme to achieve identified personal goals
  • Understand different learning environments
  • Review progress towards achieving personal goals
  • Review the plan to achieve personal goals, making adjustments as necessary
Sex and RelationshipsReal unit · Open Awards
It teaches you to understand various types of relationships and family lifestyles, recognising the importance of communication, respect, and trust in forming positive relationships. You'll also gain knowledge of individual rights and responsibilities and relevant laws concerning sex and sexuality.

What you'll be able to do

  • Know about a range of relationships, including friendships, family relationships, and romantic relationships, and different family lifestyles.
  • Know about the key elements of forming positive relationships, such as communication, respect, and trust.
  • Know that individuals have rights and responsibilities within a relationship, including the right to consent and the responsibility to respect boundaries.
  • Know about the relevant laws in relation to sex and sexuality, including age of consent and sexual offences.
  • Know how the body works in relation to sexual activity, including reproduction and sexually transmitted infections (STIs).
  • Know about the range and purpose of male and female contraception methods, including their effectiveness and how to access them.
  • Identify the agencies and organisations able to give advice and support on sexual health, relationships, and contraception.
  • Communicate effectively about sex, sexuality, and relationships in an appropriate and respectful manner.
Shampoo and ConditioningReal unit · Open Awards
You'll develop the ability to prepare for and perform shampoo and conditioning treatments according to industry standards. The unit emphasises hygiene, safety, and effective techniques for shampooing, conditioning, and towel drying hair.

What you'll be able to do

  • Prepare the work area and resources for shampoo and conditioning treatments.
  • Shampoo, condition and towel dry hair according to industry standards.
Shopping for Your HomeReal unit · Open Awards
It teaches you to identify different types of shops selling home furnishings, recognise essential items for furnishing a home, understand budgeting, and demonstrate respectful behaviour when shopping.

What you'll be able to do

  • Identify different types of shops available for purchasing home furnishings
  • Identify items needed to furnish a home
  • Understand how to use a budget when shopping for home furnishings
  • Demonstrate respectful behaviours when interacting with staff and other customers in shops
Skills for Gaining EmploymentReal unit · Open Awards
You'll develop essential skills for gaining employment, including identifying suitable job options, completing application forms, creating a Curriculum Vitae (CV), understanding interview conduct, locating local job opportunities, and planning future career development.

What you'll be able to do

  • Identify employment options relevant to their skills and interests.
  • Complete an application form accurately and effectively.
  • Create a Curriculum Vitae (CV) that presents their skills and experience effectively.
  • Understand how to conduct themselves professionally at an interview.
  • Locate job and training opportunities in a local area.
  • Plan for future career development, identifying goals and steps to achieve them.
Solo Music PerformanceReal unit · Open Awards
It teaches you to perform solo music pieces using appropriate technique and expression. You'll also appraise their performances, providing constructive feedback on technique, interpretation, and overall impact.

What you'll be able to do

  • Perform solo pieces on an instrument or with voice, demonstrating appropriate technique and expression.
  • Appraise solo performances, providing constructive feedback on aspects such as technique, interpretation, and overall impact.
Sowing and Growing PlantsReal unit · Open Awards
You'll gain skills in indoor and outdoor sowing techniques, seedling maintenance, and transplanting. The unit covers selecting appropriate containers and growing media, as well as applying specific plant growing processes to support healthy development.

What you'll be able to do

  • Use appropriate indoor sowing techniques for different types of seeds and plants
  • Use appropriate outdoor sowing techniques for different types of seeds and plants
  • Maintain seedling plants by providing appropriate watering, feeding, and environmental conditions
  • Transplant seedling plants to larger containers or outdoor locations without causing damage
  • Use specific plant growing processes, such as propagation, pruning, or training, as appropriate for the plant species
Speaking Confidently at WorkReal unit · Open Awards
This unit develops learners' confidence in workplace communication by enabling them to contribute to discussions using appropriate language. You'll express ideas clearly, listen attentively, and understand the significance of confident speaking for effective workplace interactions.

What you'll be able to do

  • Contribute to workplace discussions and conversations, expressing ideas clearly and respectfully.
  • Use language which is appropriate for the work situation, considering the audience and context.
  • Know why it is important to speak confidently at work, including the benefits for communication and career development.
Stress ManagementReal unit · Open Awards
This unit provides learners with knowledge of stress, its physical and mental health effects, and common causes in daily life. You'll develop a personal stress management plan incorporating coping strategies and relaxation techniques.

What you'll be able to do

  • Understand the concept of stress and its potential impact
  • Understand how stress can affect physical and mental health
  • Identify potential causes of stress in everyday life situations
  • Develop a personal plan to combat stress, incorporating coping mechanisms and relaxation techniques
Substance MisuseReal unit · Open Awards
You'll identify different types of commonly misused substances, their classifications, and legal status. The unit covers the short- and long-term effects of substance misuse, associated health issues, and support mechanisms for affected individuals.

What you'll be able to do

  • Identify the differences between various types of substances that are commonly misused, including their classifications and legal status
  • Describe the short-term and long-term effects of substance misuse on the body and mind
  • Recognise the health issues that are commonly associated with substance misuse, such as liver damage, heart problems, and mental health disorders
  • Explain how individuals involved in substance misuse can be supported, including signposting to relevant services and understanding harm reduction strategies
Taking Part in SportReal unit · Open Awards
It teaches you to participate actively in both team and individual sports, adhering to the rules and demonstrating effective communication and sportsmanship. You'll also review their own performance to identify strengths and areas for improvement.

What you'll be able to do

  • Take part in team sports, following the rules and demonstrating good sportsmanship
  • Take part in individual sports, following the rules and demonstrating appropriate technique
  • Review own performance in sports, identifying strengths and areas for improvement
Taking PhotographsReal unit · Open Awards
This unit equips learners with knowledge of photographic devices and their functions. You'll learn to take photographs using different settings, transfer images to other devices, and review their work to identify areas for improvement.

What you'll be able to do

  • Know about different types of photographic devices and their functions
  • Take photographs using a photographic device
  • Transfer photographs from a photographic device to another device or storage medium
  • Review photographs and identify areas for improvement
Team GamesReal unit · Open Awards
You'll gain knowledge of equipment and safe practices required for team games. The unit develops communication, cooperation, and decision-making skills within a team setting, alongside reviewing personal performance for improvement.

What you'll be able to do

  • Know about the equipment required for different team games
  • Work effectively with others in a team setting
  • Participate actively in team games, following the rules and demonstrating fair play
  • Know about safe working practices in team games, including risk assessment and injury prevention
  • Review own performance in team games, identifying areas of strength and areas for improvement
Teamwork SkillsReal unit · Open Awards
This unit develops learners' teamwork skills by enabling them to understand tasks, communicate effectively, and collabourate with others to achieve objectives. You'll monitor progress, support team members, and suggest improvements to enhance team performance.

What you'll be able to do

  • Understand a given task and its requirements
  • Work effectively with others towards achieving given objectives
  • Identify progress towards achieving given objectives
  • Suggest ways of improving work with others to help achieve given objectives
The Internet and World Wide WebReal unit · Open Awards
You'll gain an understanding of different types of internet connections and how to search effectively on the World Wide Web. The unit also covers the use of email and various methods of online communication.

What you'll be able to do

  • Know about different types of Internet connections
  • Search effectively on the World Wide Web (WWW)
  • Use e-mail to send and receive messages
  • Know about different methods of communicating via the Internet
The Local CommunityReal unit · Open Awards
You'll gain knowledge of the diverse groups within their local community, their roles, and contributions. The unit emphasises the importance of active participation in community life to support well-being and social cohesion.

What you'll be able to do

  • Know that there are a variety of groups of people within the local community, recognising their different roles and contributions
  • Know about the importance of active participation in the local community, understanding how individuals can contribute to its well-being
The Principles of Listening to ChildrenReal unit · Open Awards
You'll explore the principles of effective listening to children, recognising the benefits in both learning and social environments. The unit covers acknowledging children's feelings and needs and developing skills to ask child-friendly questions during interactions.

What you'll be able to do

  • Recognise the benefits of listening to children
  • Understand the importance of acknowledging children’s feelings and needs
  • Demonstrate how to ask child-friendly questions when listening to children
TimeReal unit · Open Awards
You'll learn to read, measure, and record time using 12-hour and 24-hour clocks and common date formats. The unit includes calculating durations and time differences.

What you'll be able to do

  • Read, measure, and record time using the 12-hour and 24-hour clock formats
  • Read, measure, and record time using common date formats (e.g., DD/MM/YYYY)
  • Calculate durations and time differences
Tourist Destinations: UK and WorldwideReal unit · Open Awards
It teaches you to identify key tourist destinations and attractions across the UK, Europe, and worldwide. You'll locate popular seaside resorts, cities, natural areas, and international landmarks that attract visitors.

What you'll be able to do

  • Identify tourist destinations in the UK
  • Identify tourist destinations and attractions in Europe
  • Identify tourist attractions and destinations worldwide
Understand the Professional Salon EnvironmentReal unit · Open Awards
This unit equips learners with the skills to communicate effectively and professionally within a salon environment. You'll present a professional image, adhere to dress codes and hygiene standards, and maintain client confidentiality.

What you'll be able to do

  • Communicate effectively with clients and colleagues in a salon environment.
  • Present a professional image in the salon, adhering to dress codes and hygiene standards.
Understanding Business and EnterpriseReal unit · Open Awards
You'll understand the skills and requirements for running a business or enterprise, including planning and customer service. The unit highlights the importance of good customer service for organisational success and business outcomes.

What you'll be able to do

  • Understand the skills and requirements necessary for running a business or enterprise
  • Understand why good customer service is essential for the success of a work organisation
Understanding Customer Service in the Retail SectorReal unit · Open Awards
This unit provides learners with an understanding of the importance of customer service in retail. You'll explore how to create positive initial impressions, adapt service to individual needs, communicate effectively, and manage common customer complaints.

What you'll be able to do

  • Understand the importance of customer service to the success of a retail business.
  • Understand how a retail business and its staff can give customers a positive initial impression.
  • Understand how customer service can be adapted to meet the diverse needs of individual customers.
  • Understand the importance of effective communication in the delivery of excellent customer service.
  • Understand a variety of common customer complaints and problems that may arise in a retail setting.

Showing 200 of 230 units in this qualification.

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Entry Level credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Accessing Leisure ServicesAlcohol Misuse AwarenessAnger ManagementApplying Paint by BrushApplying for Jobs and CoursesApplying to be a VolunteerArt and Design: Using ColourAssertiveness and Decision Making Skills

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Events Assistant

Your journey as an Events Assistant is just the beginning. The foundational skills you build here—organisation, problem-solving, and a keen eye for detail—are invaluable and will open many doors within the events industry and beyond. We're excited to see where you take it.

See the whole journey →

Showing 6 roles, drawn from 11 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Maintain operational effectiveness of forecourt equipment

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Accessing Leisure ServicesEntry Level

Applied to your work in any of these jobs

This unit introduces learners to leisure services, explaining their purpose and function. Learners will learn how to locate, access, and appropriately use leisure services, recognising when their use is needed and beneficial.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Open Awards Entry Level Certificate in Skills for Further Learning and Employment (Entry 3) (RQF)

196 units in this credential, in the order it lists them, awarded by Open Awards.

  1. Accessing Leisure Services
  2. Alcohol Misuse Awareness
  3. Anger Management
  4. Applying Paint by Brush
  5. Applying for Jobs and Courses
  6. Applying to be a Volunteer

and 190 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.