How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer NOCN has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and NOCN awards. A qualified assessor at the centre judges your evidence, and the certificate comes from NOCN.
01What it is
NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.
These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with NOCN. It does the teaching and the mapping. NOCN sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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02The units
What each unit actually teaches you to do
An Introduction to the Role of Safety Representative Real unit · NOCN
You'll identify workplace hazards and apply risk assessment techniques. The unit also covers the role and responsibilities of trade union safety representatives in promoting health and safety within their organisation.
What you'll be able to do
- Identify potential hazards in own organisation, using appropriate risk assessment techniques.
- Understand the role and responsibilities of a trade union safety representative in promoting health and safety in the workplace.
Applying Health and Safety Legislation in the Workplace Real unit · NOCN
You'll explore the background and main legal requirements of specific health and safety legislation. The unit emphasises applying these regulations to improve workplace health and safety standards and understanding enforcement roles.
What you'll be able to do
- Understand the background and origins of specific health and safety legislation affecting the workplace.
- Know the main legal requirements of specific health and safety regulations.
- Understand how specific health and safety regulations can be used to improve health and safety standards at work.
Building Confidence for Trade Unionists Real unit · NOCN
This unit explores how building confidence can positively affect union members personally and professionally, while recognising the damaging effects of workplace stereotyping. You'll also understand how to facilitate change through confidence-building and collective action.
What you'll be able to do
- Understand how building confidence can positively change the lives of union members, both personally and professionally.
- Understand how confidence can be damaged by stereotyping in the workplace, and the impact this can have on individuals and the union.
- Understand how to bring about positive change in the workplace through collective action and effective representation.
Building Confidence for Trade Unionists Real unit · NOCN
This unit explores the importance of building confidence for trade union members, examining how confidence affects professional and personal lives. You'll understand the impact of stereotyping and methods to bring about positive workplace change.
What you'll be able to do
- Understand how building confidence can positively change union members’ lives, both professionally and personally.
- Understand how confidence can be damaged by stereotyping in the workplace and its impact on individuals.
- Understand how to bring about positive change in the workplace through collective action and negotiation.
Building Equality in the Workplace for Trade Union Representatives Real unit · NOCN
This unit provides learners with knowledge of the impact of discrimination in the workplace and the union. You'll explore methods and support for building equality and develop plans to promote equality within trade unions and workplaces.
What you'll be able to do
- Understand the impact of discrimination in the workplace and the role of the union in addressing it
- Understand the various methods and support systems available for building equality in the workplace and within the union
- Plan strategically for building equality both within the union and throughout the workplace
COSHH and the Trade Union Health and Safety Representative’s Role Real unit · NOCN
You'll gain knowledge of health and safety risks from hazardous substances and the COSHH Regulations. They will be able to carry out risk assessments and specify actions to manage hazardous substances safely.
What you'll be able to do
- Understand the potential health and safety risks associated with hazardous substances present in the workplace
- Understand the requirements outlined in the Control of Substances Hazardous to Health (COSHH) Regulations
- Conduct a thorough COSHH risk assessment for a specific workplace scenario
- Specify the necessary actions to effectively address problems related to hazardous substances in the workplace
Collective Bargaining for Trade Union Representatives Real unit · NOCN
This unit provides learners with an understanding of collective bargaining structures and processes. You'll identify negotiation opportunities, develop plans for collective bargaining, and set objectives to achieve trade union goals.
What you'll be able to do
- Understand collective bargaining structures, including the roles of different parties and the negotiation process.
- Understand opportunities and options for collective bargaining, identifying potential areas for negotiation and agreement.
- Develop plans for using the collective bargaining structure to achieve trade union objectives.
Communication Skills for Trade Union Representatives Real unit · NOCN
This unit develops communication skills for trade union representatives, including sourcing, interpreting, and responding to written materials. You'll produce clear written communications, participate in discussions, and deliver presentations.
What you'll be able to do
- Source, read and respond to written trade union materials effectively.
- Use written communication skills for different trade union purposes, such as writing reports and correspondence.
- Take part constructively in trade union discussions on a one-to-one and group basis.
- Make a clear and informative presentation on a trade union related topic.
Communication Skills for Trade Union Representatives Real unit · NOCN
You'll develop communication skills necessary for trade union representation. The unit covers sourcing, reading, and responding to written materials, using written communication for different purposes, participating in discussions, and delivering presentations.
What you'll be able to do
- Source, read and respond to written materials on specific trade union issues
- Use written skills for different purposes as a trade union representative
- Take part in discussions on a one to one and group basis on a trade union topic
- Make a presentation on a trade union issue
Conditions at Work Real unit · NOCN
This unit provides learners with knowledge of workplace health condition hazards, related legislation, and company policies. You'll understand prevention and control measures and how to implement appropriate actions.
What you'll be able to do
- Know the hazards associated with workplace health conditions
- Know the legislation that relates to health conditions at work
- Know how company policies relate to health conditions at work
- Understand hazard prevention measures in the workplace
- Understand hazard control measures in the workplace
- Action measures for a specific workplace health condition
Conditions at Work Real unit · NOCN
You'll gain knowledge of hazards associated with workplace health conditions and relevant legislation and company policies. The unit covers hazard prevention and control measures and how to implement actions for specific workplace health issues.
What you'll be able to do
- Identify the hazards associated with workplace health conditions.
- Describe the legislation that relates to health conditions at work.
- Explain how company policies relate to health conditions at work.
- Explain hazard prevention and control measures in the workplace.
- Describe how to action measures for a specific workplace health condition.
Countering Misunderstanding and Prejudice Real unit · NOCN
You'll explore the causes and effects of discriminatory attitudes and the importance of challenging misunderstanding and prejudice. The unit enables recognition of discriminatory behaviour and promotes awareness of strategies to counteract discrimination in the workplace.
What you'll be able to do
- Understand the causes and effects of discriminatory attitudes
- Understand the importance of challenging misunderstanding and prejudice
Dealing with Intimidating Behaviour Real unit · NOCN
This unit covers the identification and impact of intimidating behaviours such as bullying, harassment, and discrimination in the workplace. You'll understand relevant legislation and policies and develop a trade union plan to address intimidation effectively.
What you'll be able to do
- Understand the nature of specific intimidating behaviours that may occur in the workplace, including bullying, harassment, and discrimination.
- Understand how relevant legislation and organisational policies can support the challenging of specific intimidating behaviours at work.
- Develop a comprehensive trade union plan for effectively dealing with intimidation in the workplace, including prevention, intervention, and support strategies.
Development of Trade Union Membership Real unit · NOCN
You'll study the development of trade union membership, identifying key historical events and changes influencing membership. The unit also considers the ongoing relevance of trade unions in contemporary contexts.
What you'll be able to do
- Identify the key events in trade union history and their significance.
- Explain the changes that have influenced trade union membership over time.
- Explain the relevance of trade unions in the workplace and wider society today.
Disability Champions at Work Real unit · NOCN
This unit provides learners with knowledge of the trade union approach to disability issues and the role of Disability Champions. You'll understand workplace challenges faced by disabled members and develop plans to establish and support Disability Champion roles.
What you'll be able to do
- Understand the trade union approach to disability issues, including relevant legislation and best practices.
- Understand the role of the trade union Disability Champion, including their responsibilities and authority.
- Work effectively with other Disability Champions, fostering collaboration and sharing best practice.
- Understand issues faced by members with disabilities in the workplace, including barriers to employment and discrimination.
- Produce a plan to establish the role of Disability Champion in own workplace, outlining objectives, activities, and resources.
Domestic Violence and the Trade Union Context Real unit · NOCN
This unit examines domestic violence as a trade union issue, its impact on individuals and the workplace, and ways to support affected members. You'll identify appropriate trade union actions and support mechanisms.
What you'll be able to do
- Understand why domestic violence is a trade union issue, recognising its impact on members and the workplace
- Support members experiencing domestic violence, providing appropriate advice and signposting to relevant resources
- Identify trade union action on domestic violence, including policies, campaigns, and support mechanisms
Domestic Violence and the Trade Union Context Real unit · NOCN
This unit explores why domestic violence is a trade union issue, examining its impact on individuals, families, and communities. You'll learn to support members experiencing domestic violence and identify appropriate trade union actions in response.
What you'll be able to do
- Understand why domestic violence is a trade union issue, considering its impact on members and the workplace.
- Support members experiencing domestic violence, including signposting to relevant resources and providing appropriate assistance.
- Identify trade union action on domestic violence, such as policy development, awareness campaigns, and workplace support mechanisms.
Employment Law Changes Real unit · NOCN
This unit covers recent changes to employment law, including key legislation and regulations. You'll understand relevant resources and be able to plan for the potential impact of these changes on employees and organisations.
What you'll be able to do
- Understand the main features of changes relating to employment law, including specific legislation and regulations
- Understand the relevance of specific resources to understanding the application of changes relating to employment law, such as government guidance and legal advice
- Plan for the potential impact of changes relating to employment law on the organisation and its employees
Employment Rights Awareness for Trade Unions Real unit · NOCN
This unit provides foundational knowledge of basic employment rights, including pay, working conditions, discrimination, dismissal, and redundancy. You'll understand the role of trade unions and representatives in addressing employment rights issues.
What you'll be able to do
- Know basic employment rights
- Understand the role of unions and union representatives in the workplace
- Understand ways of taking up employment rights issues
Equal Rights at Work Real unit · NOCN
This unit provides knowledge of legal provisions for equal rights at work and their application to union members' experiences. You'll understand the role of unions in promoting equal rights and protecting members through relevant legislation.
What you'll be able to do
- Know the legal provisions for equal rights at work
- Relate equal rights provisions to the experience of members at work
- Know actions that unions can take to promote equal rights at work
Equal Rights at Work Real unit · NOCN
You'll study legal provisions relating to equal rights at work and relate these to members' experiences. The unit also covers actions trade unions can take to promote and enforce equal rights within the workplace.
What you'll be able to do
- Know the legal provisions related to equal rights at work, including relevant legislation and regulations.
- Relate equal rights provisions to the experiences of members at work, identifying instances of discrimination and inequality.
- Know actions that trade unions can take to promote equal rights at work, such as policy development, negotiation, and advocacy.
Equalities Law Real unit · NOCN
You'll explore recent and proposed changes to equalities law and their relevance to the workplace. They will learn how to support workers in responding to these changes to ensure fair treatment.
What you'll be able to do
- Understand the main features of recent and proposed changes relating to equalities law in the UK
- Understand the relevance of changes relating to equalities law to workers and the workplace
- Understand how to support workers in response to changes relating to equalities law, ensuring fair and equitable treatment
Equipment at Work Real unit · NOCN
You'll gain knowledge of hazards and risks associated with specific workplace equipment. The unit covers relevant health and safety legislation, organisational policies, and measures to prevent, control, and protect against equipment-related risks.
What you'll be able to do
- Know the specific hazards and risks associated with the use of specific equipment at work
- Understand how relevant health and safety legislation and organisational policy relate to the use of specific equipment at work
- Understand the prevention, control, and protection measures required to mitigate risks associated with the use of specific equipment at work
Equipment at Work Real unit · NOCN
You'll understand hazards and risks associated with specific workplace equipment, relevant legislation, and organisational policies. The unit covers prevention, control, and protection measures to ensure safe equipment use.
What you'll be able to do
- Know the hazards and risks associated with specific equipment used in the workplace
- Understand how relevant legislation relates to the safe use of specific equipment at work
- Understand how organisational policy relates to the safe use of specific equipment at work
- Understand prevention measures for risks associated with specific equipment at work
- Understand control measures for risks associated with specific equipment at work
- Understand protection measures for risks associated with specific equipment at work
Europe and Health and Safety Real unit · NOCN
It teaches you to understand the role of trade unions in European health and safety decision-making. It covers the structure of the European Union institutions involved and the influence of European standards on UK health and safety practices.
What you'll be able to do
- Understand the role of trade unions in European health and safety decision-making processes.
- Know the European Union structure and its main institutions dealing with health and safety regulations and directives.
- Recognise the influence of Europe in UK health and safety standards and legislation.
Globalisation and International Development Real unit · NOCN
You'll examine key concepts of globalisation, international development, and social justice, and their interrelationships. The unit includes the impact of globalisation on labour markets and the trade union approach to international development.
What you'll be able to do
- Understand the key concepts of globalisation, international development, and social justice, and their interrelationships.
- Understand the impact of globalisation on various aspects of society, including labour markets, environmental sustainability, and cultural diversity.
- Give an overview of the trade union approach to international development, including its principles, strategies, and priorities.
Globalisation and Multinationals Real unit · NOCN
You'll develop an understanding of globalisation, including economic relationships and the role of multinational companies. The unit covers international financial institutions and trade union strategies for engaging with multinational employers.
What you'll be able to do
- Understand the basic economic relationships of globalisation, including trade, investment, and migration.
- Understand the role of key international financial institutions in development, such as the World Bank and the International Monetary Fund.
- Understand the role of multi-national companies in world trade, including their impact on employment and labour standards.
- Understand trade union strategies to deal with multinationals, including international solidarity and collective bargaining.
Handling Change at Work Real unit · NOCN
You'll gain an understanding of workplace changes, their potential impact, and relevant legislation and policies. The unit covers researching change-related information and identifying problems and opportunities for trade unions during organisational change.
What you'll be able to do
- Understand the types of changes that can affect the workplace and their potential impact.
- Research appropriate legislation, organisational policies, and other relevant information related to change at work.
- Identify potential problems and opportunities for trade unions arising from change at work.
Handling Change at Work Real unit · NOCN
You'll understand various workplace changes and their effects on employees and organisational performance. The unit covers relevant legislation, policies, and how trade unions can identify challenges and opportunities during periods of change.
What you'll be able to do
- Understand changes affecting the workplace, including their potential impact on employees and the organisation.
- Identify appropriate legislation, policies and information related to change at work, ensuring compliance and informed decision-making.
- Identify problems and opportunities for trade unions during change at work, enabling proactive engagement and effective representation of members' interests.
Handling Members’ Problems Real unit · NOCN
You'll understand common workplace problems affecting members, relevant information sources, and confidentiality importance. They will develop plans and communication skills to address members' issues effectively.
What you'll be able to do
- Understand problems which affect members in the workplace
- Understand information relevant to a specific problem affecting members
- Produce a plan on how to take up a specific problem affecting members
- Identify communication skills required to handle members' problems
- Apply communication skills when handling members' problems
Handling Members’ Problems Real unit · NOCN
It teaches you to understand common workplace problems affecting union members, such as bullying and discrimination. You'll be able to access relevant information, plan responses to specific issues, and communicate effectively on members' behalf.
What you'll be able to do
- Understand the types of problems which commonly affect members in the workplace
- Understand the impact of problems on members' well-being and productivity
- Understand how to access and interpret information relevant to a specific problem affecting members
- Produce a clear and concise plan outlining the steps to take to address a specific problem affecting members
- Communicate effectively with members and relevant parties regarding a specific problem, using appropriate language and methods
Health and Safety Awareness for Trade Union Representatives Real unit · NOCN
You'll develop awareness of workplace hazards and reporting procedures. The unit covers the role of trade unions in promoting health and safety and outlines employer responsibilities to maintain a safe working environment.
What you'll be able to do
- Identify hazards and reporting procedures in own workplace
- Understand the role of the trade union in tackling health and safety risks
- Identify an employer’s health and safety responsibilities
Health and Safety Issues Related to Asbestos Real unit · NOCN
You'll gain knowledge of the health hazards associated with asbestos exposure, including related diseases and long-term effects. The unit covers legal requirements for asbestos management and appropriate prevention and control measures in the workplace.
What you'll be able to do
- Know the specific health hazards associated with exposure to asbestos, including the potential for developing asbestos-related diseases.
- Understand the minimum legal requirements concerning asbestos management and control in the workplace, as stipulated by relevant regulations and legislation.
- Understand appropriate prevention and control measures for asbestos, including safe handling procedures, risk assessments, and the use of personal protective equipment.
Health and Safety Legislation for Trade Union Representatives Real unit · NOCN
You'll understand how health and safety legislation affects workplace procedures and systems. The unit also covers the impact of legislative changes on the workplace and union activities, and the actions required in response to such changes.
What you'll be able to do
- Know how health and safety legislation affects workplace procedures and systems
- Understand how changes in health and safety legislation can affect the workplace or the union's operations
- Know the types of actions that may be required as a result of changes in health and safety legislation
Health and Safety Representatives Induction Real unit · NOCN
This unit equips learners with teamwork skills and knowledge of the functions and responsibilities of union health and safety representatives. You'll also develop skills to record and organise relevant health and safety information appropriately.
What you'll be able to do
- Use skills in working co-operatively and collectively with others to achieve common goals.
- Understand the key functions of the union health and safety representative in the workplace, including their roles and responsibilities.
- Record and organise information in an appropriate way, ensuring accuracy and accessibility.
Health and Safety Representatives Induction Real unit · NOCN
You'll learn to work collabouratively on health and safety issues as union representatives. The unit covers key functions of health and safety representatives and the effective recording and organisation of health and safety information.
What you'll be able to do
- Use skills in working co-operatively and collectively with others to address health and safety issues.
- Understand key functions of the union health and safety representative in the workplace, including inspection, investigation, and negotiation.
- Record and organise information in an appropriate way, maintaining accurate records of health and safety concerns and actions taken.
Health and Wellbeing in the Workplace Real unit · NOCN
You'll explore common health and wellbeing issues in the workplace and the trade union's approach to addressing them. The unit develops skills to plan effective health and wellbeing actions within the workplace context.
What you'll be able to do
- Understand health and wellbeing issues in the workplace
- Understand the trade union approach to health and wellbeing at work
- Plan effective action on health and wellbeing arrangements in his/her workplace
Health and Wellbeing in the Workplace Real unit · NOCN
This unit covers health and wellbeing issues in the workplace and the trade union's role in promoting positive arrangements. You'll identify concerns, legal requirements, and plan actions to support wellbeing.
What you'll be able to do
- Understand the various health and wellbeing issues that can arise in the workplace
- Understand the trade union's approach to promoting health and wellbeing at work
- Develop a plan for effective action to improve health and wellbeing arrangements within their workplace
Illness at Work Real unit · NOCN
This unit covers hazards and risks associated with specific illnesses at work, relevant legislation and company policies, and prevention and control measures. You'll understand how to manage illness-related workplace risks.
What you'll be able to do
- Identify hazards and risks associated with specific illnesses that may occur in the workplace.
- Explain how legislation and company policy relate to the management of specific illnesses at work.
- Describe prevention and control measures that can be implemented to manage specific illnesses at work.
Illness at Work Real unit · NOCN
You'll understand hazards and risks associated with specific illnesses at work. The unit covers relevant legislation, company policies, and prevention and control measures to manage workplace illnesses effectively.
What you'll be able to do
- Understand the hazards and risks associated with specific illnesses that may be encountered in the workplace.
- Understand how relevant legislation and company policies relate to the management of specific illnesses at work.
- Understand the prevention and control measures that can be implemented to manage specific illnesses at work.
Information and Consultation in Multinational Companies Real unit · NOCN
You'll gain knowledge of legislation, policies, and agreements related to information and consultation in multinational companies. The unit covers forms of worker representation and strategies to promote best practice.
What you'll be able to do
- Understand the key features of relevant legislation, policies and agreements concerning information and consultation in multinational companies
- Understand different forms of worker representation within companies, including their roles and responsibilities
- Understand arguments to promote best practice for a specific form of worker representation, advocating for effective employee engagement
Information for Bargaining, Negotiation and Consultation Real unit · NOCN
It teaches you to understand collective bargaining issues relevant to their workplace and sector. You'll identify appropriate information sources and recognise how employment law supports access to and use of information in bargaining processes.
What you'll be able to do
- Understand a range of collective bargaining issues relevant to own workplace and sector, including pay, working conditions, and equality.
- Recognise a range of appropriate sources of information relevant to the bargaining, negotiation and consultation process, including company data, industry reports, and legal advice.
- Understand where employment law supports access to and use of information for bargaining, negotiation or consultation, including the rights of trade unions to request information from employers.
International Health and Safety Real unit · NOCN
You'll understand international health and safety issues relevant to themselves and members, including the role of international trade unions and organisations. The unit covers developing an international approach to health and safety.
What you'll be able to do
- Explain why international health and safety issues are relevant to individuals and their members.
- Describe the role and structure of international trade unions and other international organisations in relation to health and safety.
- Recognise the steps needed to develop an international approach to health and safety within an organisation.
International Trade Unionism Real unit · NOCN
This unit covers the structure and role of international trade union and labour organisations. You'll understand the importance of international links and identify steps to establish and strengthen collabouration between unions globally.
What you'll be able to do
- Understand the role and structure of international trade union and labour organisations, including their aims and objectives
- Understand the reasons for, and importance of, international links between unions, including solidarity and mutual support
- Identify the steps needed to make and strengthen international links, such as communication, collaboration, and joint campaigns
- Understand the benefits of international collaboration for trade unions and their members
Introduction to Organising Health and Safety Real unit · NOCN
You'll understand how trade unions organise for health and safety within workplaces. The unit covers the role of health and safety representatives and the implications of an organising approach to meet workers' health and safety needs and support union growth.
What you'll be able to do
- Understand how the trade union organises for health and safety within their organisation
- Understand the implications of an organising approach for meeting the health and safety needs of working people
- Understand how an organising approach can contribute to building the union
Introduction to Organising and Recruitment Real unit · NOCN
You'll gain an understanding of union organisation within their workplace, including structure, methods, and representative roles. The unit also covers the benefits and implications of adopting an organising approach to meet workers' needs and build union strength.
What you'll be able to do
- Understand how the union organises within their organisation, including its structure and methods of operation.
- Understand the implications of adopting an organising approach to effectively meet the needs of working people and build a stronger union presence.
Introduction to Pensions Provision for Trade Union Representatives Real unit · NOCN
This unit introduces trade union representatives to pensions provision, emphasising their importance for financial security. You'll understand different types of pensions, investigate scheme details, and identify possible improvements to pension arrangements.
What you'll be able to do
- Know the importance of pensions for individuals and their financial security.
- Understand the various types of pensions available, including occupational and personal pensions.
- Investigate the specific details of a pension's provision, including contributions, benefits, and scheme rules.
- Identify potential improvements to own pension schemes based on current provision and individual needs.
Introduction to Pensions Provision for Trade Unions Real unit · NOCN
You'll understand pensions provision, including different pension schemes and auto-enrolment. The unit also covers the role of trade unions in protecting members' pensions and ensuring compliance with relevant legislation.
What you'll be able to do
- Understand pensions provision, including different types of pension schemes and their benefits.
- Understand the trade union role in protecting pensions provision for its members and ensuring compliance with regulations.
Introduction to Pensions for Trade Union Representatives Real unit · NOCN
This unit introduces trade union representatives to different pension options, key pension terminology, relevant regulations, and information sources. You'll understand the features and operation of their own occupational pension scheme.
What you'll be able to do
- Understand different pension options available
- Understand pension terms, concepts, regulations and information
- Understand the details of own occupational pension scheme
Introduction to Pensions for Trade Union Representatives Real unit · NOCN
You'll understand the importance of pensions for financial security and long-term planning. The unit covers details of their own pension scheme, including contributions and management, and enables identification of potential improvements.
What you'll be able to do
- Know why pensions are important for individuals
- Know the details of own pension scheme
- Understand own pension benefits
- Identify potential improvements to own pension scheme
Leading on the Trade Union Collective Agenda Real unit · NOCN
You'll explore the concept and principles of trade union collective leadership. The unit covers communication, negotiation, and conflict resolution techniques, and how to develop leadership capacity within trade unions.
What you'll be able to do
- Understand the concept of trade union collective leadership, including its principles and importance
- Understand techniques for effective trade union collective leadership, such as communication, negotiation, and conflict resolution
- Develop leadership capacity within a trade union, including identifying and nurturing potential leaders
Learning Digital with the TUC Real unit · NOCN
You'll learn to engage with digital learning platforms, including creating online profiles, participating in group discussions, using online learning tools, and understanding the benefits of digital learning for trade unionists.
What you'll be able to do
- Create an online profile
- Participate in online course group discussions
- Use online learning tools
- Use social media tools
- Understand the benefits of digital learning for trade unionists
Learning Online with the TUC Real unit · NOCN
You'll learn to participate effectively in online learning environments, including creating and customising profiles, engaging in group discussions, and using online and social media tools for communication and collabouration.
What you'll be able to do
- Create an online profile on a learning platform or social media site.
- Participate effectively in online course group discussions, contributing relevant information and engaging with other learners.
- Use online learning tools, such as virtual classrooms, online libraries, and assessment platforms.
- Use social media tools for communication, collaboration, and information sharing related to trade union activities.
- Understand the benefits of online learning for trade unionists, including increased accessibility, flexibility, and cost-effectiveness.
Maintaining a Trade Union Database Real unit · NOCN
This unit provides learners with an understanding of how trade unions use ICT to manage membership data. You'll develop transferable database skills and apply good ICT working practices to manage and modify union membership information.
What you'll be able to do
- Understand how a trade union utilises ICT systems to effectively capture and manage membership data
- Develop transferable database application skills applicable to a union context
- Understand how to adopt and implement good working practices when using ICT systems
- Apply database skills and knowledge to complete relevant tasks within a trade union setting
Making Committees Effective Real unit · NOCN
It teaches you to participate effectively in committees by contributing to discussions and decision-making. You'll review and evaluate existing action plans and produce clear, specific action plans to support committee objectives.
What you'll be able to do
- Participate effectively in the committee, contributing to discussions and decision-making processes.
- Review existing action plans, evaluating their effectiveness and identifying areas for improvement.
- Produce clear and concise action plans, outlining specific tasks, responsibilities, and timelines.
Manual Handling Real unit · NOCN
It teaches you to understand hazards and risks in manual handling, relevant regulations, and the application of a systematic approach to managing manual handling issues in the workplace to ensure safety and compliance.
What you'll be able to do
- Understand the relationship between hazard and risk in manual handling, including identifying potential hazards and assessing associated risks
- Understand the relevant regulations and their application in the workplace, including the Manual Handling Operations Regulations
- Use a systematic approach to deal with manual handling issues in the workplace, including risk assessment, control measures, and safe handling techniques
Membership Organisation Real unit · NOCN
You'll learn to use and maintain membership information systems, promote the union among the workforce, and write recruitment plans. The unit focuses on managing member data and strategies to increase union membership.
What you'll be able to do
- Use and maintain a membership information system
- Understand how to promote the union amongst the workforce
- Write a recruitment plan
Mentoring for Trade Union Representatives Real unit · NOCN
This unit equips learners with the knowledge to mentor trade union members effectively. It covers the mentor's role and responsibilities, methods to identify individual mentoring needs, and techniques to review progress while maintaining confidentiality and ethical standards.
What you'll be able to do
- Explain own role and responsibilities when mentoring union members.
- Describe ways to identify individual mentoring needs.
- Explain how to review progress through mentoring.
Negotiating on Pensions Real unit · NOCN
This unit provides understanding of issues arising from changes affecting pensions and the negotiation process. You'll produce plans for negotiating pension improvements, demonstrating knowledge of negotiation stages and roles.
What you'll be able to do
- Understand issues that may arise for members from changes affecting pensions
- Understand how pensions are negotiated
- Produce a plan for negotiating improvements in pension schemes
Online Learning for Trade Union Education Real unit · NOCN
This unit provides learners with an understanding of the benefits and requirements of online learning for trade union education. You'll learn to manage their own learning and appreciate the collabourative nature of online trade union education.
What you'll be able to do
- Understand the benefits of online learning for trade union members and representatives.
- Manage your own online trade union learning effectively.
- Understand the technical and personal requirements necessary for successful online learning.
- Understand the importance of a collaborative approach to trade union education through online learning.
Organising Campaigns Real unit · NOCN
This unit develops understanding of the organising approach to campaigns, including key components such as recruitment, leadership identification, and action planning. You'll be able to develop an organising campaign within their union context.
What you'll be able to do
- Understand the organising approach to running campaigns
- Understand the key components of an organising campaign
- Develop an organising campaign in their union
Organising the Workplace Real unit · NOCN
You'll explore factors influencing union membership changes and current organising practices. The unit develops skills to analyse impacts and devise strategies to improve union organising and membership engagement in the workplace.
What you'll be able to do
- Identify reasons for union membership change
- Understand current union organising practices
- Develop good practice around organising in the workplace
Pay and Benefits Real unit · NOCN
You'll understand how to identify information needed to formulate pay claims and the impact of pay awards on members' income. The unit also covers a range of benefits that may be included in pay claims and relevant financial considerations.
What you'll be able to do
- Identify a range of information needed to formulate a pay claim, including market rates, cost of living, and company performance.
- Understand the impact of a pay award on members’ income, including tax implications and potential benefits.
- Understand a range of benefits that could be included in a pay claim, such as pensions, healthcare, and flexible working arrangements.
Pension Scheme Management Real unit · NOCN
This unit provides foundational knowledge of pension scheme management, including key concepts, terms, and the management of schemes and funds. You'll also address common issues arising in pension schemes.
What you'll be able to do
- Define the key concepts and terms used in pension scheme management.
- Explain the management of pension schemes and funds, including relevant regulations and best practices.
- Deal with common issues that may arise in pension schemes, such as contribution problems or benefit disputes.
Pensions and Equal Treatment Real unit · NOCN
You'll explore how pension provision can be discriminatory and the inequalities that may arise. They will develop the ability to produce plans aimed at reducing inequalities in pension schemes within specific contexts.
What you'll be able to do
- Understand the ways in which pension provision can potentially be discriminatory
- Understand the various inequalities issues that can arise in relation to pension provision
- Produce a comprehensive plan for reducing inequalities in pension provision within a specific context
Planning, Organising and Campaigning for Trade Union Representatives Real unit · NOCN
This unit covers methods of union organising, building participation, and developing campaigns. You'll understand recruitment and engagement techniques and how to adapt organising methods to different contexts to support effective trade union activity.
What you'll be able to do
- Understand the methods used in union organising, including recruitment and engagement techniques.
- Understand how to build participation in the union through effective communication and member involvement.
- Develop a union campaign, including setting objectives, identifying target audiences, and implementing strategies.
Practical Bargaining, Negotiation and Consultation Real unit · NOCN
You'll recognise different negotiating styles and develop skills to negotiate effectively as part of a team. The unit includes analysis of the union’s negotiating position to support constructive contributions during negotiations.
What you'll be able to do
- Recognise different negotiating styles in various situations.
- Negotiate effectively as part of a team, contributing to achieving desired outcomes.
- Understand the strengths and weaknesses of the union’s negotiating position in relation to specific issues.
Preparing for Bargaining, Negotiation and Consultation Real unit · NOCN
This unit equips learners to prepare effectively for bargaining, negotiation, and consultation by using relevant information. You'll improve information strategies and present cases clearly to support trade union goals.
What you'll be able to do
- Use information relevant to trade union goals to prepare a case, claim or response
- Improve bargaining information strategy
- Improve negotiation information strategy
- Improve consultation information strategy
Presenting Trade Union Information to Members Using ICT Real unit · NOCN
You'll learn to create and deliver multi-slide presentations on trade union topics using ICT. The unit covers editing, animation, multimedia use, and effective presentation techniques with electronic visual aids.
What you'll be able to do
- Create and edit a multi-slide presentation on a trade union topic, ensuring clarity and accuracy of information.
- Use animation and slide transitions effectively to enhance the visual appeal and engagement of a presentation.
- Use multimedia content, such as images, audio, and video, to enhance a presentation and support key messages.
- Make a presentation using electronic visual aids, demonstrating confidence and effective communication skills.
Presenting Trade Union Information to Members Using ICT Real unit · NOCN
This unit develops learners' skills to create and edit multi-slide presentations on trade union topics using ICT. It includes using graphical content to enhance understanding and delivering presentations effectively with electronic visual aids.
What you'll be able to do
- Create and edit a multi-slide presentation on a trade union topic, using appropriate software and design principles.
- Use graphical content effectively on an electronic slide to enhance understanding and engagement.
- Make a presentation using electronic visual aids, such as projectors and interactive whiteboards, to communicate information clearly and persuasively.
Project Work for Trade Union Representatives Real unit · NOCN
This unit introduces learners to project work principles within a trade union context. You'll understand project planning, implementation, and evaluation, and identify project opportunities aligned with union priorities and member engagement.
What you'll be able to do
- Understand the key characteristics of project work, including planning, implementation, and evaluation.
- Know how effective project work can assist the work of trade unions, such as improving member engagement or addressing workplace issues.
- Understand tools and techniques for effective project work, including project management software and communication strategies.
- Identify potential project opportunities for trade unions, aligning projects with union priorities and member needs.
Promoting Trade Union Issues using Film Real unit · NOCN
You'll learn to produce a film promoting trade union issues. The unit covers creating a film outline, filming relevant scenes, editing content, and publishing the finished work in accordance with health and safety regulations.
What you'll be able to do
- Produce an outline for the content of a film.
- Film appropriate scenes for a film.
- Edit the content of a film.
- Publish the finished film.
Recognising and Tackling Disability Discrimination Real unit · NOCN
It teaches you to recognise direct and indirect disability discrimination, harassment, and victimisation. You'll identify sources of support and explore various methods for tackling disability discrimination effectively.
What you'll be able to do
- Understand how disability discrimination can occur in various forms and contexts, including direct discrimination, indirect discrimination, harassment, and victimisation.
- Identify sources of support and guidance for tackling disability discrimination, such as legislation, policies, and advocacy organisations.
- Know different ways of tackling disability discrimination, including raising awareness, challenging discriminatory practices, and promoting inclusive policies and procedures.
Recognising and Tackling Discrimination for Trade Union Representatives Real unit · NOCN
You'll understand how discrimination occurs, relevant legislation such as the Equality Act, and policies for tackling discrimination. The unit covers recognising discrimination and promoting equality within the workplace.
What you'll be able to do
- Understand how discrimination occurs in various contexts, including the workplace and society.
- Understand legislative sources and policies related to tackling discrimination, such as the Equality Act and relevant codes of practice.
- Understand ways of tackling discrimination and promoting equality, including raising awareness, challenging discriminatory behaviour, and implementing inclusive policies.
Recognising and Tackling Discrimination for Trade Union Representatives Real unit · NOCN
You'll gain an understanding of different forms of discrimination, relevant legislation, and organisational policies. The unit covers strategies for trade union representatives to recognise and tackle discrimination and promote equality in the workplace.
What you'll be able to do
- Understand how discrimination can occur in various forms.
- Understand the legislative sources and organisational policies designed to tackle discrimination.
- Understand different ways of tackling discrimination and promoting equality in the workplace.
Research Project: Carrying Out and Reporting on Action for Equality in the Workplace Real unit · NOCN
It teaches you to carry out a union research project focused on challenging discrimination and promoting equality. You'll plan, implement, report findings, and evaluate their own learning and performance.
What you'll be able to do
- Carry out a union research project in the workplace that aims to challenge discrimination and promote best equality practice.
- Report on research project findings and recommendations for action.
- Evaluate own learning and performance throughout the research project.
Rights at Work for Trade Union Representatives Real unit · NOCN
You'll gain knowledge of the trade union approach to rights at work issues, relevant legislation, and best practices. The unit includes using various information sources to support members and applying employment rights in practice.
What you'll be able to do
- Understand the trade union approach to rights at work issues, including relevant legislation and best practices.
- Use various sources of information on employment rights to support union members.
- Understand the application of employment rights information in practical workplace scenarios.
Risk Assessment Real unit · NOCN
This unit provides learners with knowledge of legal requirements and the process of risk assessment. You'll understand how to identify hazards, evaluate risks, and relate risk assessments to strategies for improving workplace health and safety.
What you'll be able to do
- Know the key legal requirements concerning risk assessments
- Understand the risk assessment process
- Relate risk assessment to strategies for improving health and safety at work
Safety Representative Skills Real unit · NOCN
This unit supports learners in identifying and analysing their own health and safety skills development needs. You'll review available opportunities and create a personal development plan to enhance their effectiveness as safety representatives.
What you'll be able to do
- Understand own development needs for health and safety skills, including identifying areas for improvement and setting development goals
- Review own health and safety skills development opportunities, including training courses, mentoring, and on-the-job learning
- Understand development planning for own health and safety skills needs, including creating a personal development plan and tracking progress
State Pension Schemes Real unit · NOCN
You'll develop an understanding of state pension schemes, including key features and their effects on members. The unit covers calculation of contributions and benefits, and the impact on retirement income and eligibility for other benefits.
What you'll be able to do
- Describe the key features of state provision for pensions.
- Explain how state pension schemes affect members.
- Calculate contributions and benefits related to state pension schemes.
The Role of the Member Nominated Pension Scheme Trustee Real unit · NOCN
You'll gain knowledge of the legal framework governing occupational pension schemes and the roles of trustees and regulatory bodies. They will develop skills to address pension scheme issues and ensure compliance with governance requirements.
What you'll be able to do
- Know the legal basis of occupational pension schemes, including relevant legislation and regulations
- Know the roles and responsibilities of different parties involved in occupational pension schemes
- Deal with pension scheme issues, such as member queries, benefit calculations, and scheme administration
- Escalate complex pension scheme issues to the appropriate authority or expert
The Trade Union Context Real unit · NOCN
It teaches you to recognise key trade union priorities such as fair pay and safe working conditions. You'll understand union principles, structure, and how individual and collective actions support member representation and bargaining.
What you'll be able to do
- Recognise and work on trade union priorities, contributing to the achievement of organisational goals and member representation.
- Understand information affecting the workplace, including economic, social, and political factors that impact employment conditions.
- Understand key aspects of union principles, structure and resources, enabling effective participation and contribution to the trade union movement.
Trade Union Organising in the Workplace Real unit · NOCN
You'll understand factors influencing trade union membership fluctuations and current organising strategies. The unit covers good practice in organising, including ethical considerations and effective communication to improve recruitment and retention.
What you'll be able to do
- Understand reasons for changes in union membership, including factors influencing recruitment and retention.
- Understand current union organising practice, including strategies and techniques for engaging with workers.
- Understand good practice around organising, including ethical considerations and effective communication methods.
Trade Union Partnership Agreements Real unit · NOCN
You'll study the features, components, and purposes of Trade Union Partnership Agreements. The unit covers the roles and responsibilities of involved parties and the skills needed for effective implementation and problem resolution.
What you'll be able to do
- Know the key features and components of a Trade Union Partnership Agreement.
- Understand the roles and responsibilities of all parties involved in a Trade Union Partnership Agreement, including union representatives, management, and employees.
- Understand the skills required to ensure the effective implementation of a Trade Union Partnership Agreement, such as communication, negotiation, and problem-solving skills.
- Understand the process of solving problems and resolving disputes through the Trade Union Partnership approach, including conflict resolution techniques and collaborative decision-making.
Trade Union Partnership Agreements Real unit · NOCN
You'll study the key features and purposes of Trade Union Partnership Agreements, including the roles and responsibilities of all parties involved. The unit covers the skills needed for effective implementation and processes for resolving partnership issues.
What you'll be able to do
- Know the key features and components of a Trade Union Partnership Agreement, including its purpose and scope.
- Understand the roles and responsibilities of all parties involved in a Trade Union Partnership Agreement, including employers, employees, and union representatives.
- Understand the skills required to ensure the effective implementation of a Trade Union Partnership Agreement, such as communication, negotiation, and problem-solving.
- Understand the process of solving problems and resolving disputes through the Trade Union Partnership approach, including consultation, mediation, and arbitration.
Trade Union Representatives Supporting Members Real unit · NOCN
This unit covers how trade unions support members within the workplace, including recognising when to signpost members to appropriate support structures. You'll also plan procedures to implement counselling support, developing skills to assist members effectively.
What you'll be able to do
- Understand how trade unions can support members within the workplace
- Recognise when to signpost members onto appropriate support structures
- Plan to implement procedures in the workplace to offer counselling support
Trade Union Representatives research to Undertake Action for Equality in the Workplace Real unit · NOCN
This unit enables trade union representatives to plan and conduct research projects aimed at challenging workplace discrimination and promoting best equality practices. You'll select appropriate research methods and justify their project choices.
What you'll be able to do
- Decide on a research project to challenge discrimination in the workplace
- Decide on a research project to promote best equality practice in the workplace
- Understand appropriate research methods that can be used in developing action on equalities
- Plan a research project to challenge discrimination and promote best equality practice
Trade Union and Political Activity Real unit · NOCN
You'll study the importance of political activity within the trade union movement, reasons for affiliation, and the impact of political decisions on members. The unit includes producing plans to increase political influence effectively.
What you'll be able to do
- Understand the importance of political activity within the trade union movement and its impact on members.
- Understand the reasons for and processes involved in affiliation with political organisations.
- Produce a plan to increase political influence for the trade union, considering various strategies and resources.
Trade Unions Identifying and Preventing Ill Health at Work Real unit · NOCN
This unit enables trade union representatives to identify and prevent ill health caused or exacerbated by workplace factors. You'll recognise symptoms, understand hazards, relevant legislation, and how unions can take action to protect members' health.
What you'll be able to do
- Recognise the common symptoms of ill health that can be caused or exacerbated in the workplace.
- Explain the potential effects of ill health on individuals and the organisation.
- Identify hazards in the workplace that may cause ill health.
- Summarise the appropriate legislation, policies and sources of information relating to ill health at work.
- Describe how a trade union can take action to prevent occupational ill health.
Trade Unions and Europe Real unit · NOCN
You'll gain an understanding of European Union institutions and related trade union organisations. The unit covers the EU's impact on national employment rights, economic and social policies, and the relationship between EU policies and trade unions.
What you'll be able to do
- Understand the role and structure of European Union Institutions and related trade union organisations, including their functions and relationships.
- Understand the impact of the European Union on national employment rights, including legislation and regulations.
- Know European Union economic and social policies, including their objectives and implementation.
- Understand the relationship between European Union policies and trade union policies and strategies, including areas of alignment and divergence.
Trade Unions and the Law Real unit · NOCN
You'll gain an understanding of the legal system as it relates to trade unions, including key rights and responsibilities. The unit covers different types of law relevant to trade unions and the legal framework governing their activities.
What you'll be able to do
- Understand aspects of the legal system that affect trade unions, including their rights and responsibilities.
- Understand different types of law relevant to trade unions, such as employment law and contract law.
- Understand trade union law, including legislation related to industrial relations and collective bargaining.
Understanding Environmental Issues in the Workplace Real unit · NOCN
You'll explore how environmental changes affect the workplace and business operations. They will identify key information and environmental issues relevant to trade union action.
What you'll be able to do
- Understand how environmental changes can affect the workplace
- Identify key information appropriate to environmental changes at work
- Identify environmental issues for trade union action
Understanding Environmental Issues in the Workplace Real unit · NOCN
This unit provides knowledge of environmental changes affecting the workplace and their impact on workers and organisations. You'll identify key information sources and environmental issues relevant for trade union action.
What you'll be able to do
- Understand environmental changes affecting the workplace and their potential impact.
- Identify key information appropriate to environmental changes at work, including relevant data and regulations.
- Identify environmental issues for trade union action, advocating for sustainable practices and worker well-being.
Understanding your Pension Scheme Real unit · NOCN
This unit covers the structure and operation of occupational pension schemes, including contributions, funding, and benefits. You'll learn to calculate scheme elements and identify areas for improvement within their own occupational pension scheme.
What you'll be able to do
- Understand the structure and operation of occupational pension schemes.
- Understand how own pension scheme affects its members, including their rights and responsibilities.
- Calculate contributions, funding levels, and potential benefits within own pension scheme.
- Identify areas for potential improvement in own occupational pension scheme, considering factors such as investment strategy and member communication.
Understanding your Union – Collective Bargaining and Agreements Real unit · NOCN
This unit covers collective bargaining and agreements, including identifying key agreements and understanding disciplinary and grievance procedures. You'll recognise workplace bargaining issues requiring negotiation.
What you'll be able to do
- Identify key collective agreements relevant to the workplace and their implications.
- Identify key features of disciplinary and grievance procedures within the organisation.
- Identify bargaining issues within the workplace that require negotiation and resolution.
Understanding your Union – Collective Bargaining and Agreements Real unit · NOCN
This unit covers collective agreements, disciplinary and grievance procedures, and bargaining issues within the workplace. You'll identify key features and explain employee rights and employer responsibilities related to these areas.
What you'll be able to do
- Identify key collective agreements relevant to the workplace, understanding their scope and application.
- Identify key features of disciplinary and grievance procedures, including employee rights and employer responsibilities.
- Identify bargaining issues within the workplace, prioritising areas for negotiation and improvement.
Understanding your Union – Purpose and Function Real unit · NOCN
This unit covers the reasons why individuals join trade unions, the services unions provide to members, and the role of trade unions in the workplace. You'll develop knowledge of workers' rights and the benefits of union membership.
What you'll be able to do
- Identify the various reasons why individuals choose to join trade unions
- Identify and describe the range of services that trade unions offer to their members
- Understand the role and responsibilities of a trade union within the workplace environment
Understanding your Union – Purpose and Function Real unit · NOCN
This unit covers the purpose and function of trade unions, including reasons for membership and services provided. You'll understand the union's role in the workplace and the benefits it offers to individual members.
What you'll be able to do
- Identify the reasons why individuals choose to join trade unions
- Identify the range of services that trade unions provide for their members
- Understand the role of the union within the workplace environment
Understanding your Union – Structures and Organisation Real unit · NOCN
This unit provides learners with knowledge of trade union structures and organisation. You'll understand trade union democracy, the role of the union branch, methods to improve branch attendance, and elements of regional and national union governance.
What you'll be able to do
- Explain how trade union democracy operates within the workplace.
- Describe the role of the union branch.
- Describe how to improve union branch attendance.
- Identify elements of a union’s regional and national democracy.
Understanding your Union – Structures and Organisation Real unit · NOCN
You'll gain an understanding of trade union democracy, including the role of the union branch and the structure of regional and national union democracy. The unit emphasises member participation in decision-making within the workplace.
What you'll be able to do
- Understand how trade union democracy operates within the workplace
- Know the role of the union branch
- Identify elements of the union’s regional and national democracy
Union Representatives - Induction Real unit · NOCN
This unit introduces learners to the essential skills and knowledge for trade union representatives during induction. You'll practise cooperative working, access relevant information, understand union functions, and create contact lists.
What you'll be able to do
- Demonstrate skills in co-operative and collective working within a trade union environment.
- Find trade union information and other related information from appropriate sources.
- Know the key functions of a trade union in the workplace, including representation and negotiation.
- Create a comprehensive union contacts list for effective communication and networking.
- Know how trade union documents, such as constitutions and policies, guide the actions of union representatives.
- Organise information in an appropriate way for effective record-keeping and communication.
Union Representatives - Induction Real unit · NOCN
You'll develop skills in co-operative and collective working as union representatives. The unit covers accessing trade union information, understanding key union functions, and organising union contacts and documents effectively.
What you'll be able to do
- Demonstrate skills in co-operative working practices.
- Demonstrate skills in collective working practices.
- Find relevant trade union information from various sources.
- Find other related information relevant to the role of a union representative.
- Create a contact list of key union personnel.
- Know how trade union documents provide guidance for union representatives.
- Organise trade union information in an appropriate and accessible way.
Using Electronic Databases for Trade Union Activities Real unit · NOCN
This unit develops learners' ability to design, populate, and test electronic databases for trade union tasks. It also covers data analysis, report generation, and adherence to protocols for secure and effective database usage.
What you'll be able to do
- Create a database for a specified trade union task
- Use a database effectively for various trade union tasks
- Understand protocols for database usage within a trade union context
Using Electronic Databases for Trade Union Activities Real unit · NOCN
It teaches you to design, create, and use electronic databases tailored for trade union tasks. You'll develop skills in inputting data accurately, searching for information, generating reports, and understanding protocols for secure database usage.
What you'll be able to do
- Create a database for a trade union task
- Use a database for trade union tasks
- Understand protocols for database usage
Using ICT for Trade Unionists Real unit · NOCN
You'll gain practical ICT skills for trade union work, including computer operation, organising and retrieving information securely, and understanding safety and security practices and PC components.
What you'll be able to do
- Operate a computer effectively, using appropriate software and hardware.
- Organise trade union information in a structured manner.
- Store trade union information securely and efficiently.
- Retrieve stored trade union information accurately and promptly.
- Know safety practices to ensure the safe use of computers and related equipment.
- Know security practices to protect data and systems from unauthorised access and threats.
- Know the main components of a personal computer (PC) and their functions.
Using ICT for Trade Unionists Real unit · NOCN
This unit enables trade unionists to operate ICT equipment effectively, organise and retrieve information securely, and understand safety and security practices. You'll develop practical ICT skills relevant to trade union activities.
What you'll be able to do
- Operate a computer effectively.
- Organise trade union information in a structured manner.
- Store trade union information securely.
- Retrieve trade union information efficiently.
- Know safety practices when using ICT equipment.
- Know security practices to protect trade union information.
- Know the main components of a personal computer (PC).
Using Spreadsheets for Trade Union Activities Real unit · NOCN
It teaches you to use spreadsheets for trade union tasks, including data entry, formatting, calculations using formulae, graphical data presentation, and data management to support analysis and decision-making.
What you'll be able to do
- Enter and format data accurately and efficiently in a spreadsheet
- Use formulae to calculate data in a spreadsheet, including basic arithmetic and statistical functions
- Present data in graphical form using appropriate chart types, such as bar charts, pie charts, and line graphs
- Sort and manage data in a spreadsheet using filters and other data management tools
- Analyse data using spreadsheet functions
Using Word Processing for Trade Unionists Real unit · NOCN
This unit equips learners with skills to use word processing software to create and format trade union documents. You'll be able to integrate text and graphics from various sources and produce documents that meet organisational standards.
What you'll be able to do
- Effectively use a range of word processing functions.
- Add text and graphics from different sources into word processing documents.
- Produce professional trade union documents using word processing software.
Using Word Processing for Trade Unionists Real unit · NOCN
This unit equips learners with word processing skills relevant to trade union activities. You'll be able to create, edit, and format documents, incorporating text and graphics to produce professional trade union materials.
What you'll be able to do
- Use word processing functions to create, edit, and format documents
- Add text and graphics from different sources into a word processing document
- Produce professional and well-structured trade union documents, such as letters, reports, and leaflets
- Save and retrieve word processing documents effectively
Using a Membership Database to Support Trade Union Activities Real unit · NOCN
This unit develops learners' understanding of how membership databases support trade union activities. You'll gain database skills, understand regulatory requirements, and apply knowledge to tasks such as tracking engagement and generating reports.
What you'll be able to do
- Recognise how membership systems support various trade union activities
- Know the essential database application skills required to effectively use a membership database
- Understand the regulatory framework governing the use and management of databases, including data protection
- Apply relevant skills and knowledge to complete tasks using a membership database
Using a Union Database for Communication Real unit · NOCN
You'll develop knowledge of how union membership databases facilitate communication and targeted messaging. The unit covers database application skills and the regulatory framework governing electronic communications within trade unions.
What you'll be able to do
- Recognise how membership systems support union communications, facilitating effective engagement and information dissemination.
- Know how database application skills support union communications, enabling efficient data management and targeted messaging.
- Understand the regulatory framework for electronic communications, ensuring compliance with data protection and privacy legislation.
- Apply skills and knowledge to communication tasks, contributing to effective internal and external communication strategies.
Using the Internet and Email for Trade Unionists Real unit · NOCN
This unit equips learners with skills to use the internet and email effectively for trade union activities. You'll access and evaluate online information, communicate professionally via email, and understand internet safety and security issues.
What you'll be able to do
- Access information on the internet that is relevant to trade union activity.
- Send and receive emails effectively for trade union purposes.
- Explain internet safety and security issues relevant to trade unionists.
Using the Internet and Email for Trade Unionists Real unit · NOCN
You'll learn to access and use the internet and email for trade union activities. This includes finding relevant information, effective communication via email, and understanding internet safety and security issues.
What you'll be able to do
- Access relevant information pertaining to trade union activity using the internet
- Send and receive emails effectively for trade union purposes
- Understand internet safety and security issues and how to mitigate risks
Using the Law in Collective Bargaining Real unit · NOCN
This unit provides learners with knowledge of employment law relevant to collective bargaining. You'll prepare legal arguments and analyse implications to support negotiation positions effectively.
What you'll be able to do
- Understand employment law relevant to issues that commonly arise in the workplace
- Prepare arguments, based on employment law, that may be used in collective bargaining negotiations
Using the Media Real unit · NOCN
You'll learn to effectively use the media to communicate trade union issues. The unit includes designing and writing news releases, developing interview skills, and planning media strategies to raise awareness of union campaigns.
What you'll be able to do
- Identify effective ways of presenting trade union issues to the media, considering target audiences and communication channels.
- Design and write news releases that effectively communicate trade union messages and activities.
- Develop interview skills to confidently and effectively represent the trade union in media interactions.
- Plan to use the media strategically to raise awareness of trade union issues and campaigns.
Want to be a Safety Representative? An Introduction to the Role Real unit · NOCN
You'll be introduced to the role of a safety representative, including health, safety and welfare arrangements in their workplace. The unit also covers the trade union's role in addressing health and safety risks through representation and consultation.
What you'll be able to do
- Outline health, safety and welfare arrangements in own workplace, including policies, procedures, and responsibilities
- Know the role of the trade union in tackling health and safety risks, including representation, consultation, and negotiation
Women Workers: An International Perspective Real unit · NOCN
You'll explore international issues affecting women workers, including discrimination and pay inequality. The unit emphasises the importance of establishing and strengthening international links between women workers and their representative organisations.
What you'll be able to do
- Understand a range of issues affecting women workers internationally, including discrimination, pay inequality, and access to opportunities.
- Recognise the importance of international links between women workers and their representative organisations, fostering solidarity and collective action.
- Understand ways of making and strengthening international links, including networking, information sharing, and collaborative projects.
Work Related Upper Limb Disorders - WRULDS Real unit · NOCN
It teaches you to identify causes, symptoms, and risk factors of Work Related Upper Limb Disorders (WRULDS). You'll understand relevant legal requirements and policies and be able to propose prevention and control measures in the workplace.
What you'll be able to do
- Identify the causes and symptoms of Work Related Upper Limb Disorders (WRULDS), including risk factors and early warning signs.
- Understand the main legal requirements and policies in relation to WRULDS, including employer responsibilities and employee rights.
- Make proposals for prevention and control of WRULDS in the workplace, including risk assessments, ergonomic improvements, and training programmes.
Work-Life Balance Real unit · NOCN
This unit explores changes in the organisation of work time and options for reorganising work time to benefit union members. You'll understand the role of union-management partnerships and relevant standards and policies on work-life balance.
What you'll be able to do
- Understand the changes taking place in the organisation of work time within different organisational contexts.
- Understand the various options available for reorganising work time to benefit union members.
- Understand the potential benefits that can arise from union and management working in partnership to address work-life balance issues.
- Understand the relevant standards and organisational policies regarding work-life balance.
- Understand different ways to achieve work-life balance for union members, considering individual needs and circumstances.
Working with Figures for Trade Unions Real unit · NOCN
You'll develop numerical skills to solve trade union problems involving percentages, averages, ratios, and formulas. The unit also covers estimating, approximating, and interpreting statistical information relevant to trade union activities.
What you'll be able to do
- Solve trade union problems involving numbers.
- Approximate, estimate and check results.
- Interpret given statistical information and report for trade union members.
- Present and interpret secondary data relating to trade union tasks.
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Accept the role and develop yourself as a safety representative in the offshore oil and gas industry
- Standard
Advise on Workplace Negotiations
- Standard
Advise on and support workplace negotiations
- Standard
Assess level of risks to assets
- Standard
Co-ordinate and Oversee Contracts with Service Providers
- Standard
Contribute to Workplace Health and Safety Committees v2
- Standard
Contribute to the control of risks as a union health and safety representative v2
- Standard
Contribute to the effective functioning of the Board of Trustees
- Standard
Contribute to the formulation and implementation of the union collective bargaining strategy
- Standard
Contribute to the formulation and implementation of the union collective bargaining strategy v2
- Standard
Develop and support union organisation in the workplace
- Standard
Develop and support union organisation in the workplace v2
- Standard
Develop union recognition rights with employers
- Standard
Develop union recognition rights with employers v2
- Standard
Enhance the role of the union representative
- Standard
Enhance the role of the union representative v2
- Standard
Establish and maintain union collective agreements with employers
- Standard
Funding for defined benefit schemes – setting a framework
Showing 18 of 37 standards these units map to.
04The credits
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by NOCN rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
An Introduction to the Role of Safety RepresentativeApplying Health and Safety Legislation in the WorkplaceBuilding Confidence for Trade UnionistsBuilding Confidence for Trade UnionistsBuilding Equality in the Workplace for Trade Union RepresentativesCOSHH and the Trade Union Health and Safety Representative’s RoleCollective Bargaining for Trade Union RepresentativesCommunication Skills for Trade Union Representatives
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Information for Bargaining, Negotiation and Consultation”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Information for Bargaining, Negotiation and Consultation” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Organising Campaigns” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Planning, Organising and Campaigning for Trade Union Representatives” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Research Project: Carrying Out and Reporting on Action for Equality in the Workplace” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
NOCN Level 2 Certificate in Trade Unions Today
- Accept the role and develop yourself as a safety representative in the offshore oil and gas industry
- Advise on Workplace Negotiations
- Advise on and support workplace negotiations
- Assess level of risks to assets
- Co-ordinate and Oversee Contracts with Service Providers
- Contribute to Workplace Health and Safety Committees v2
- Contribute to the control of risks as a union health and safety representative v2
- Contribute to the effective functioning of the Board of Trustees
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from An Introduction to the Role of Safety Representative, one of this qualification's own units.
Applied to your own work
Learners will identify workplace hazards and apply risk assessment techniques. The unit also covers the role and responsibilities of trade union safety representatives in promoting health and safety within their organisation.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for NOCN Level 2 Certificate in Trade Unions Today
96 units in this credential, in the order it lists them, awarded by NOCN.
- An Introduction to the Role of Safety Representative
- Applying Health and Safety Legislation in the Workplace
- Building Confidence for Trade Unionists
- Building Equality in the Workplace for Trade Union Representatives
- COSHH and the Trade Union Health and Safety Representative’s Role
- Collective Bargaining for Trade Union Representatives
and 90 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.