How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Highfield Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Highfield Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Highfield Qualifications.
The qualification supports a role in the workplace, focusing on business improvement techniques applicable across various sectors. It is designed for learners involved in implementing business improvements, aiding in their competency assessment for certification.
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Highfield Qualifications. It does the teaching and the mapping. Highfield Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Carrying out autonomous maintenance Real unit · Highfield Qualifications
What you'll be able to do
- Carry out autonomous maintenance tasks
- Carry out autonomous maintenance
Carrying out flow process analysis Real unit · Highfield Qualifications
What you'll be able to do
- Carry out flow process analysis
- Carry out flow process analysis
Carrying out mistake/error proofing _Poka Yoke_ Real unit · Highfield Qualifications
What you'll be able to do
- Carry out mistake/error proofing activities
- Carry out mistake/error proofing
Carrying out set-up reduction techniques Real unit · Highfield Qualifications
What you'll be able to do
- Carry out set-up reduction techniques
- Carry out set-up reduction techniques
Complying with statutory regulations and organisational safety requirements Real unit · Highfield Qualifications
What you'll be able to do
- Comply with statutory regulations and organisational safety requirements
- Comply with statutory regulations and organisational safety requirements
Contributing to carrying out lead time analysis Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to lead time analysis
- Contribute to lead time analysis
Contributing to effective team working Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to effective team working
- Contribute to effective team working
Contributing to the analysis and selection of parts for improvement Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the analysis of parts for improvement
- Contribute to the analysis of parts for improvement
Contributing to the application of Six Sigma methodology to a project Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to Six Sigma project methodology
- Contribute to Six Sigma project methodology
Contributing to the application of Six Sigma process mapping Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the application of Six Sigma process mapping
- Contribute to the application of Six Sigma process mapping
Contributing to the application of basic statistical analysis Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to statistical analysis
- Contribute to basic statistical analysis
Contributing to the application of continuous improvement techniques _Kaizen_ Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the application of continuous improvement techniques
- Contribute to the application of continuous improvement techniques
Contributing to the application of failure modes and effects analysis _FMEA_ Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the application of FMEA
- Contribute to the application of FMEA
Contributing to the application of measurement systems analysis _MSA_ Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to measurement systems analysis
- Contribute to measurement systems analysis
Contributing to the application of problem-solving techniques Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the application of problem-solving techniques
- Contribute to the application of problem-solving techniques
Contributing to the application of statistical process control _SPC_ procedures Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to SPC procedures
- Contribute to SPC procedures
Contributing to the application of workplace organisation techniques Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the application of workplace organisation techniques
- Contribute to the application of workplace organisation techniques
Contributing to the creation of standard operating procedures _SOP_ Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the creation of SOPs
- Contribute to the creation of SOPs
Contributing to the development of visual management systems Real unit · Highfield Qualifications
What you'll be able to do
- Contribute to the development of visual management systems
- Contribute to the development of visual management systems
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Contribute to the prevention of errors and mistakes when performing building products operations
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 2 records
- 3 records
- 2 records
- 3 records
- 1 record
Showing 6 roles, drawn from 64 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Compliance & Quality Specialist
This work can lead into lead auditor roles, or into compliance and safety management with responsibility for a team.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 2 credits are regulated, and they are awarded by Highfield Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Carrying out autonomous maintenanceCarrying out flow process analysisCarrying out mistake/error proofing _Poka Yoke_Carrying out set-up reduction techniquesComplying with statutory regulations and organisational safety requirementsContributing to carrying out lead time analysisContributing to effective team workingContributing to the analysis and selection of parts for improvement
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Contributing to the application of Six Sigma methodology to a project” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Contributing to the application of statistical process control _SPC_ procedures” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Carrying out flow process analysis” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Contributing to carrying out lead time analysis” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Carrying out autonomous maintenance, one of this qualification's own units.
Applied to your work in any of these jobs
This unit focuses on enabling employees to carry out autonomous maintenance tasks on the equipment they operate, contributing to overall equipment effectiveness.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Highfield Level 2 NVQ Diploma in Business Improvement Techniques (RQF)
19 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Carrying out autonomous maintenance
- Carrying out flow process analysis
- Carrying out mistake/error proofing _Poka Yoke_
- Carrying out set-up reduction techniques
- Complying with statutory regulations and organisational safety requirements
- Contributing to carrying out lead time analysis
and 13 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.