Highfield Qualifications · RQF Level 2

Highfield Level 2 NVQ Diploma in Business Improvement Techniques (RQF)

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits56
  • Guided learning249 hours
  • Units in this qualification19

Awarded by Highfield Qualifications · on the Ofqual register

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What you’ll learn

What each unit actually teaches you to do

The qualification supports a role in the workplace, focusing on business improvement techniques applicable across various sectors. It is designed for learners involved in implementing business improvements, aiding in their competency assessment for certification.

These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Carrying out autonomous maintenanceReal unit · Highfield Qualifications
This unit focuses on enabling employees to carry out autonomous maintenance tasks on the equipment they operate, contributing to overall equipment effectiveness.

What you'll be able to do

  • Carry out autonomous maintenance tasks
  • Carry out autonomous maintenance
Carrying out flow process analysisReal unit · Highfield Qualifications
This unit involves mapping and analysing workflow to improve process efficiencies by eliminating waste.

What you'll be able to do

  • Carry out flow process analysis
  • Carry out flow process analysis
Carrying out mistake/error proofing _Poka Yoke_Real unit · Highfield Qualifications
This unit focuses on implementing mistake-proofing techniques to reduce errors in processes.

What you'll be able to do

  • Carry out mistake/error proofing activities
  • Carry out mistake/error proofing
Carrying out set-up reduction techniquesReal unit · Highfield Qualifications
This unit emphasises techniques for reducing setup times to enhance efficiency in operations.

What you'll be able to do

  • Carry out set-up reduction techniques
  • Carry out set-up reduction techniques
Complying with statutory regulations and organisational safety requirementsReal unit · Highfield Qualifications
This unit covers compliance with health and safety regulations, emergency procedures, and hazard control in the workplace.

What you'll be able to do

  • Comply with statutory regulations and organisational safety requirements
  • Comply with statutory regulations and organisational safety requirements
Contributing to carrying out lead time analysisReal unit · Highfield Qualifications
This unit focuses on analysing lead time to improve efficiency in processes and workflows.

What you'll be able to do

  • Contribute to lead time analysis
  • Contribute to lead time analysis
Contributing to effective team workingReal unit · Highfield Qualifications
This unit focuses on establishing and maintaining productive working relationships within teams and dealing effectively with disagreements and issues.

What you'll be able to do

  • Contribute to effective team working
  • Contribute to effective team working
Contributing to the analysis and selection of parts for improvementReal unit · Highfield Qualifications
This unit involves analysing parts for continuous improvement opportunities and suggesting enhancements.

What you'll be able to do

  • Contribute to the analysis of parts for improvement
  • Contribute to the analysis of parts for improvement
Contributing to the application of Six Sigma methodology to a projectReal unit · Highfield Qualifications
This unit covers the application of Six Sigma principles to improve processes and project outcomes.

What you'll be able to do

  • Contribute to Six Sigma project methodology
  • Contribute to Six Sigma project methodology
Contributing to the application of Six Sigma process mappingReal unit · Highfield Qualifications
This unit focuses on using Six Sigma techniques to identify and improve process efficiency.

What you'll be able to do

  • Contribute to the application of Six Sigma process mapping
  • Contribute to the application of Six Sigma process mapping
Contributing to the application of basic statistical analysisReal unit · Highfield Qualifications
This unit involves applying basic statistical analysis to enhance decision-making processes in business.

What you'll be able to do

  • Contribute to statistical analysis
  • Contribute to basic statistical analysis
Contributing to the application of continuous improvement techniques _Kaizen_Real unit · Highfield Qualifications
This unit emphasises the application of Kaizen techniques for continuous improvement within the workplace.

What you'll be able to do

  • Contribute to the application of continuous improvement techniques
  • Contribute to the application of continuous improvement techniques
Contributing to the application of failure modes and effects analysis _FMEA_Real unit · Highfield Qualifications
This unit involves understanding and applying FMEA to improve processes by identifying potential failures.

What you'll be able to do

  • Contribute to the application of FMEA
  • Contribute to the application of FMEA
Contributing to the application of measurement systems analysis _MSA_Real unit · Highfield Qualifications
This unit involves understanding and applying measurement system analysis techniques to enhance accuracy and reliability.

What you'll be able to do

  • Contribute to measurement systems analysis
  • Contribute to measurement systems analysis
Contributing to the application of problem-solving techniquesReal unit · Highfield Qualifications
This unit covers the identification of problems and the application of structured problem-solving methods.

What you'll be able to do

  • Contribute to the application of problem-solving techniques
  • Contribute to the application of problem-solving techniques
Contributing to the application of statistical process control _SPC_ proceduresReal unit · Highfield Qualifications
This unit focuses on applying SPC procedures to monitor and improve process stability and capability.

What you'll be able to do

  • Contribute to SPC procedures
  • Contribute to SPC procedures
Contributing to the application of workplace organisation techniquesReal unit · Highfield Qualifications
This unit focuses on workplace organisation techniques to improve efficiency and safety.

What you'll be able to do

  • Contribute to the application of workplace organisation techniques
  • Contribute to the application of workplace organisation techniques
Contributing to the creation of standard operating procedures _SOP_Real unit · Highfield Qualifications
This unit focuses on the creation and maintenance of SOPs to standardise processes and improve efficiency.

What you'll be able to do

  • Contribute to the creation of SOPs
  • Contribute to the creation of SOPs
Contributing to the development of visual management systemsReal unit · Highfield Qualifications
This unit involves identifying and developing visual management systems to promote workplace efficiency and clarity.

What you'll be able to do

  • Contribute to the development of visual management systems
  • Contribute to the development of visual management systems

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Carrying out autonomous maintenanceCarrying out flow process analysisCarrying out mistake/error proofing _Poka Yoke_Carrying out set-up reduction techniquesComplying with statutory regulations and organisational safety requirementsContributing to carrying out lead time analysisContributing to effective team workingContributing to the analysis and selection of parts for improvement

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

Where this can lead

Compliance & Quality Specialist

Your journey in Compliance & Quality starts here, building a solid foundation of practical experience. We're committed to helping you grow, whether that's becoming a deep technical expert or stepping into leadership. The path is yours to shape, and we'll support you every step of the way.

See the whole journey →

Showing 6 roles, drawn from 74 job records mapped to this qualification.

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Contribute to the prevention of errors and mistakes when performing building products operations

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Carrying out autonomous maintenanceLevel 2

Applied to your work in any of these jobs

This unit focuses on enabling employees to carry out autonomous maintenance tasks on the equipment they operate, contributing to overall equipment effectiveness.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for Highfield Level 2 NVQ Diploma in Business Improvement Techniques (RQF)

19 units in this credential, in the order it lists them, awarded by Highfield Qualifications.

  1. Carrying out autonomous maintenance
  2. Carrying out flow process analysis
  3. Carrying out mistake/error proofing _Poka Yoke_
  4. Carrying out set-up reduction techniques
  5. Complying with statutory regulations and organisational safety requirements
  6. Contributing to carrying out lead time analysis

and 13 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.