NOCN · RQF Level 2

NOCN Level 2 Diploma in Skills for Employment, Training and Personal Development

You don’t just earn this. You learn to use it, one-to-one, on your own real work.

  • LevelRQF Level 2
  • Total credits37
  • Guided learning279 hours
  • Units in this qualification153

Awarded by NOCN · on the Ofqual register

Start here

See how this course maps onto your role

Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.

Check my fluency, free

About 5 minutes · No card · Nothing to commit to

What you’ll learn

What each unit actually teaches you to do

NOCN offers a broad range of qualifications and alternative routes for both experienced workers and new entrants to the jobs market.

These are the units NOCN registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.

Active Citizenship in the Local CommunityReal unit · NOCN
This unit provides learners with an understanding of social diversity within local communities, including aspects such as ethnicity, religion, and age. You'll explore the importance of active participation and engagement in community activities.

What you'll be able to do

  • Know about the different aspects of social diversity of citizens within the local community.
  • Know the importance of active participation and engagement in activities within the local community.
Adapting to Change at WorkReal unit · NOCN
This unit covers the necessity for organisations to adapt to change and its effects on staff and operations. You'll develop strategies to improve their personal response to organisational change.

What you'll be able to do

  • Understand the reasons why organisations need to adapt to new and changing circumstances.
  • Understand the possible effects of change on the organisation and its staff members.
  • Improve own response and attitude to organisational change.
Airline and Airport OperationsReal unit · NOCN
This unit provides learners with knowledge of airline and airport operations, including employment opportunities and roles. You'll understand customer check-in procedures, Customs and Immigration functions, and the importance of security within airports.

What you'll be able to do

  • Know about the range of employment opportunities within an airport, including different roles and responsibilities.
  • Understand the customer check-in procedure at a large airport, including the steps involved and the documentation required.
  • Understand the role and function of Customs and Immigration services at an airport, including their responsibilities for border control and security.
  • Understand why security is important within an airport, and know about common security measures and procedures.
Assertiveness and Decision Making SkillsReal unit · NOCN
This unit introduces learners to assertiveness, its characteristics, and its role in effective communication. You'll learn to prepare for personal decision-making, use assertive behaviour to express views, and make reasoned decisions in structured situations.

What you'll be able to do

  • Understand the meaning of assertiveness and its importance in effective communication.
  • Prepare effectively for making personal decisions, considering relevant factors and information.
  • Use assertive behaviour and communication techniques to effectively put forward own views in structured situations.
  • Make a reasoned and informed decision in structured situations, considering different perspectives and potential outcomes.
Audio SoftwareReal unit · NOCN
This unit equips learners with skills to capture, combine, and edit audio sequences using hardware and software. You'll also learn to present audio content appropriately for the intended audience.

What you'll be able to do

  • Use audio hardware and software to capture audio sequences effectively.
  • Use audio software tools and techniques to combine and edit audio sequences to a professional standard.
  • Play and present audio sequences in a suitable format for the intended audience.
Building a Personal Career PortfolioReal unit · NOCN
You'll develop a personal career portfolio by identifying their skills, experience, knowledge, and personal qualities. The unit includes producing a Curriculum Vitae (CV) and planning steps to achieve personal career goals.

What you'll be able to do

  • Know about own skills, experience, knowledge and personal qualities relevant to career development.
  • Build a portfolio of information to evidence personal qualities, skills and achievements for career progression.
  • Produce a Curriculum Vitae (CV) that accurately reflects skills and experience.
  • Plan to achieve personal goals related to career development.
Business CommunicationReal unit · NOCN
You'll develop formal business communication skills in writing, telephone use, and meetings. The unit also covers the use of technology to facilitate remote communication, emphasising professionalism and clarity.

What you'll be able to do

  • Communicate formally in writing, using appropriate language and structure.
  • Communicate effectively by telephone, using appropriate etiquette and techniques.
  • Take part in a meeting, contributing effectively and respectfully.
  • Know about the use of technology to enable “remote access” and facilitate communication.
Business Organisation StructuresReal unit · NOCN
You'll study different types of business structures and their characteristics. This unit covers the division of work within organisations and how to interpret organisational charts to understand business organisation structures.

What you'll be able to do

  • Understand different types of business structures and their characteristics.
  • Understand the division of work in organisations and the rationale behind it.
  • Understand how to interpret and use organisational charts to understand reporting lines and responsibilities.
CalculationsReal unit · NOCN
You'll develop essential mathematical skills including performing calculations with whole numbers and decimals, using fractions and percentages, converting between these forms, and calculating ratios and direct proportions. The unit also covers evaluating expressions and using calculators effectively.

What you'll be able to do

  • Add, subtract, multiply and divide whole numbers and numbers with up to three decimal places
  • Use fractions
  • Use percentages
  • Convert between fractions, decimals and percentages
  • Calculate ratio and direct proportion
  • Evaluate expressions and make whole number substitutions in given formulae to produce results
  • Use a calculator to calculate with fractions, decimals and percentages
  • Use strategies to check calculations
Care Planning Skills for the Care WorkerReal unit · NOCN
This unit provides an understanding of the care planning process, including assessment, risk assessment, and implementation. You'll contribute to care plan development and evaluation while respecting individuals' views and maintaining confidentiality.

What you'll be able to do

  • Understand the care planning process and its purpose
  • Contribute to the assessment process for care planning
  • Understand the role of risk assessment in the care planning process
  • Participate in planning the delivery of care, contributing to the care plan
  • Understand the implementation of care plans and the care worker's role
  • Evaluate care plans and processes to ensure effectiveness
  • Understand the issues around the storage of information and care plans, including confidentiality
Careers in Leisure and TourismReal unit · NOCN
You'll gain knowledge of various careers within the leisure and tourism industries, including required skills and qualifications. The unit also covers current trends, developments, and issues in the UK leisure and tourism sectors, alongside factors influencing people's choices of leisure and tourism activities.

What you'll be able to do

  • Identify a range of careers within the leisure and tourism industry
  • Describe the trends, developments and issues currently affecting the leisure and tourism industry in the UK
  • Analyse the factors that affect people’s choice of leisure and tourism activities
Caring for Babies up to One Year OldReal unit · NOCN
You'll understand factors affecting the growth and development of babies up to one year old, including physical, cognitive, social, and emotional milestones. The unit also covers dietary requirements, health and safety considerations, and cultural differences in baby care.

What you'll be able to do

  • Understand the various factors that affect the growth and development of babies up to one year old
  • Understand the specific dietary requirements of babies at different stages of development
  • Understand the health and safety requirements for babies within a range of care settings
  • Know how cultural differences can influence the ways in which babies are cared for
Changing Roles and Relationships in AdolescenceReal unit · NOCN
This unit provides learners with an understanding of changing roles and relationships during adolescence. You'll study physical, emotional, and social changes, family pressures, and the effects of conflict on adolescent well-being.

What you'll be able to do

  • Understand the changing roles and responsibilities of parents as their child transitions through adolescence.
  • Know about the physical, emotional, and social changes that a young person experiences during adolescence.
  • Understand the various pressures that families with adolescents may encounter, such as financial strain or social expectations.
  • Understand how conflict within the family can affect the adolescent's well-being and development.
  • Understand issues of power and authority within the family dynamic and how these can impact adolescent behaviour.
Child ProtectionReal unit · NOCN
You'll understand children's needs and rights and identify different types of child abuse. The unit covers appropriate responses to disclosures of abuse and the relevant legislative framework to safeguard children effectively.

What you'll be able to do

  • Recognise that all children have individual needs and fundamental rights
  • Identify different types of child abuse, including physical, emotional, sexual abuse and neglect
  • Respond appropriately to a child’s disclosure of abuse, following organisational procedures
  • Understand the legislative framework surrounding issues of child protection, including relevant laws and guidance
Cognitive Development of ChildrenReal unit · NOCN
You'll study the cognitive development of children, including key stages, milestones, and major theories such as those of Piaget and Vygotsky. The unit also covers language development and experimental methods used in cognitive development research.

What you'll be able to do

  • Know about the cognitive development of children
  • Understand theories of cognitive development
  • Understand how language develops in children
  • Understand experimental methods in relation to cognitive development
Common Measures: Length, Distance, Weight and CapacityReal unit · NOCN
It teaches you to estimate and convert measurements using common metric and imperial units. You'll learn to perform calculations involving length, distance, weight, and capacity within practical contexts.

What you'll be able to do

  • Estimate lengths, distances, weights and capacities using common metric and imperial units with reasonable accuracy.
  • Convert measurements accurately between metric and imperial units using appropriate conversion factors.
  • Perform calculations involving units of measure within the same system (metric or imperial) in practical, real-world contexts.
Common Measures: Scale and FormulaeReal unit · NOCN
You'll develop an understanding of scale and its application in representing real-world objects and distances. This unit covers calculating actual measurements from scale drawings and using formulae to convert units of measurement within and between different systems.

What you'll be able to do

  • Understand the concept of scale and its application in representing real-world objects and distances
  • Calculate actual measurements and distances from scale drawings, using appropriate ratios and proportions
  • Use formulae to convert units of measurement within and between different systems, such as metric and imperial
Common Measures: ShapeReal unit · NOCN
You'll learn to recognise 2-D representations of 3-D objects and calculate perimetres and areas of regular and composite shapes, including circles and triangles. The unit also covers volume calculations for regular 3-D shapes.

What you'll be able to do

  • Recognise common 2-D representations of 3-D objects, such as plans and elevations.
  • Find the perimeters of regular and composite 2D shapes, including circles, using a given formula and appropriate units.
  • Understand the concepts of area for regular and composite shapes including circles and triangles.
  • Calculate areas of composite shapes, circles and triangles, using appropriate units.
  • Understand the concepts of volume for regular 3-D shapes, such as cubes, cuboids, and cylinders.
  • Calculate volumes of regular 3-D shapes, using appropriate units.
Common Measures: Temperature and TimeReal unit · NOCN
You'll learn to perform calculations involving time and temperature. The unit covers converting between time units and temperature scales, as well as calculating total time and temperature changes.

What you'll be able to do

  • Complete calculations of time in different formats, including converting between hours, minutes, and seconds.
  • Complete calculations using temperature, including converting between Celsius and Fahrenheit.
Communicating InformationReal unit · NOCN
This unit covers different communication methods used in the workplace and their advantages and disadvantages. You'll understand how to select and apply appropriate communication methods to convey information clearly to various audiences.

What you'll be able to do

  • Know about different communication methods relevant to the workplace
  • Understand how to communicate information clearly and accurately in a variety of ways
  • Understand how to adapt communication methods to suit different audiences
Cooking SkillsReal unit · NOCN
You'll learn to plan and prepare meals according to dietary and budgetary requirements. The unit emphasises ingredient selection, cooking techniques, portion control, and adherence to health and safety standards.

What you'll be able to do

  • Plan meals according to specific dietary requirements
  • Plan meals according to specific budgetary requirements
  • Prepare dishes using a variety of ingredients, demonstrating appropriate techniques
  • Prepare dishes using a variety of ingredients, ensuring correct portion sizes
  • Understand the importance of health and safety requirements in the kitchen, including food hygiene
  • Understand the importance of health and safety requirements in the kitchen, including personal hygiene
Cooking with Dairy ProduceReal unit · NOCN
You'll gain knowledge of various dairy products, their characteristics, nutritional value, and storage requirements. The unit includes practical skills in preparing dishes using dairy produce and reviewing their own work.

What you'll be able to do

  • Know the different types of dairy produce available and their characteristics.
  • Know about the storage requirements for different types of dairy produce.
  • Prepare a range of dishes using dairy produce, following recipes and adhering to food safety standards.
  • Evaluate own work, identifying areas for improvement in cooking techniques and presentation.
Cooking with Grains and PulsesReal unit · NOCN
You'll gain knowledge of different types of grains and pulses, including their nutritional value and culinary uses. The unit develops practical skills in preparing a variety of dishes using grains and pulses, following recipes and appropriate cooking techniques, and reviewing their work.

What you'll be able to do

  • Know about different types of grains and pulses, including their nutritional value and culinary uses.
  • Prepare a range of dishes using grains and pulses, following recipes and using appropriate cooking techniques.
  • Review own work, identifying areas for improvement in terms of taste, presentation, and cooking skills.
Cooking with Meat, Fish and VegetablesReal unit · NOCN
This unit equips learners with skills to identify, prepare, and cook various meats, fish, and vegetables using appropriate methods. You'll also understand cooking techniques and how to prepare balanced meals.

What you'll be able to do

  • Identify a range of different types of meats
  • Prepare a range of different types of meats for cooking
  • Cook a range of different types of meats using appropriate methods
  • Identify a range of different types of fish
  • Prepare a range of different types of fish for cooking
  • Cook a range of different types of fish using appropriate methods
  • Identify a range of different types of vegetables
  • Prepare a range of different types of vegetables for cooking
  • Cook a range of different types of vegetables using appropriate methods
  • Understand different cooking methods suitable for meat
  • Understand different cooking methods suitable for fish
  • Understand different cooking methods suitable for vegetables
  • Prepare a balanced meal using meat, fish and vegetables
  • Present a balanced meal using meat, fish and vegetables in an appropriate manner
  • Review own work to identify areas for improvement
Creative Writing SkillsReal unit · NOCN
You'll explore a variety of litreary styles and genres for different audiences. The unit emphasises using personal experience for creative writing, planning and drafting, and reflecting on the writing process.

What you'll be able to do

  • Know about a variety of literary styles suitable for different audiences
  • Know about a variety of literary genres suitable for different audiences
  • Use personal experience as a source of inspiration for creative writing
  • Understand the importance of structuring initial ideas through planning
  • Understand the importance of shaping initial ideas through drafting
  • Know about the importance of choosing a particular reading audience for creative writing
  • Reflect on own work to identify areas for improvement in creative writing
Critical Thinking SkillsReal unit · NOCN
This unit develops learners' understanding of critical thinking, its importance in problem-solving and decision-making, and methods to improve these skills. You'll apply critical thinking techniques to analyse information and make informed decisions.

What you'll be able to do

  • Understand the meaning of critical thinking and its importance in various contexts.
  • Understand different methods and techniques for improving critical thinking skills, such as analysis and evaluation.
  • Apply critical thinking skills to analyse information, solve problems, and make informed decisions.
Customer Service SkillsReal unit · NOCN
This unit develops learners' understanding of good customer service and its organisational impact. You'll learn to assist customers effectively, create positive first impressions, and manage customer problems and complaints.

What you'll be able to do

  • Understand the meaning of good customer service and the impact of poor customer service on an organisation
  • Understand the importance of first impressions in a customer service context
  • Assist customers effectively and efficiently
  • Deal with customer problems and complaints in a professional manner
Data Handling and ProbabilityReal unit · NOCN
This unit covers the extraction, interpretation, and representation of statistical information. You'll understand discrete and continuous data, use graphical methods, and apply measures of average and range to compare data sets effectively.

What you'll be able to do

  • Extract and interpret statistical information from various sources.
  • Understand the difference between discrete and continuous data and their characteristics.
  • Represent discrete and continuous data using appropriate graphical and numerical methods.
  • Compare two sets of data using different types of average (mean, median, mode).
  • Find the range to describe the spread within sets of data and understand its limitations.
Data Management SoftwareReal unit · NOCN
It teaches you to accurately enter, edit, and maintain data records within a data management system. You'll also develop skills to retrieve and display specific data records according to defined criteria, ensuring data integrity.

What you'll be able to do

  • Enter, edit and maintain data records accurately and efficiently within a data management system.
  • Retrieve and display specific data records from a data management system to meet defined requirements.
Database SoftwareReal unit · NOCN
This unit develops learners' skills in creating and modifying non-relational database tables, entering and editing structured information. You'll also use database software tools to run queries and produce reports for effective data management.

What you'll be able to do

  • Create non-relational database tables
  • Modify non-relational database tables
  • Enter structured information into a database
  • Edit structured information in a database
  • Organise structured information in a database
  • Use database software tools to run queries
  • Use database software tools to produce reports
Decision Making SkillsReal unit · NOCN
You'll explore how decisions are made in different settings, including various decision-making models and styles. This unit covers the types of decisions made within groups and the influence of situational factors on decision-making processes.

What you'll be able to do

  • Know how decisions are typically made in different settings and situations.
  • Know about the different types of decisions that are commonly made within groups, such as consensus-based or majority-rule decisions.
  • Understand different decision-making styles and their potential impact on group dynamics and outcomes.
Design SoftwareReal unit · NOCN
You'll learn to obtain, insert, and combine information from various sources using design software. The unit covers creating, manipulating, and editing designs using appropriate software tools to produce original design work.

What you'll be able to do

  • Obtain, insert and combine information for designs using appropriate sources
  • Use design software tools to create, manipulate and edit designs effectively
Desktop Publishing SoftwareReal unit · NOCN
It teaches you to select suitable designs and page layouts for publications, input and combine text and images, and apply desktop publishing software techniques to edit and format documents effectively for their intended audience and purpose.

What you'll be able to do

  • Select and use appropriate designs and page layouts for publications, considering the target audience and purpose.
  • Input and combine text and other information (e.g., images, graphics) effectively within publications.
  • Use desktop publishing software techniques to edit and format publications to a professional standard.
Employment Rights and ResponsibilitiesReal unit · NOCN
You'll understand different types of employment rights and responsibilities, the role of legislation in their protection, and the purpose and key components of a contract of employment. The unit emphasises legal frameworks governing employment relationships.

What you'll be able to do

  • Understand different types of employment rights and responsibilities and their purposes
  • Understand the purpose and need for a contract of employment, including its key components
Face PaintingReal unit · NOCN
You'll develop knowledge and skills to prepare the work area and clients for face painting, emphasising hygiene and safety. The unit covers effective communication with clients and the application of various face painting techniques.

What you'll be able to do

  • Prepare the work area for face painting
  • Prepare the client for face painting
  • Communicate with clients when face painting
  • Apply face painting techniques
Family LearningReal unit · NOCN
You'll understand the importance of shared learning within families and how to support litreacy and numeracy development in children. The unit includes strategies to create supportive learning environments and encourages reflection on personal learning experiences.

What you'll be able to do

  • Understand the importance of shared learning experiences for families and individuals.
  • Know about various ways to support learning within a family context, such as creating a supportive environment or providing resources.
  • Know practical ways to support a child's development of literacy and numeracy skills.
  • Recognise the impact of own learning experiences on personal growth and development.
  • Review and reflect on own learning experiences to identify areas for improvement and future development.
Family RelationshipsReal unit · NOCN
You'll explore different family units, roles, and common problems within family life. This unit covers individual responsibilities within families, the changing needs of family members, and strategies for personal development as part of the family unit.

What you'll be able to do

  • Know about different types of family units, including nuclear, extended, and single-parent families.
  • Know about the different roles and responsibilities that individuals may hold within a family unit.
  • Know about common problems that can arise in family life, such as communication issues or financial difficulties.
  • Understand own responsibilities and contributions within the family unit.
  • Know about the changing needs of family members throughout their life stages.
  • Develop strategies for personal development as a contributing and supportive member of the family unit.
Food and Nutrition for Children and Young PeopleReal unit · NOCN
You'll gain knowledge of the nutritional value of foods for children and young people, including key nutrients and dietary considerations. The unit emphasises food safety in preparation and storage, addressing allergies and intolerances.

What you'll be able to do

  • Know the nutritional value of common foods and their importance for the healthy development of children and young people
  • Know other factors to consider when preparing food for children and young people, such as allergies, dietary requirements, and cultural preferences
  • Know the importance of adhering to food safety standards and procedures in relation to the preparation, handling, and storage of food intended for consumption by children and young people
Fractions, Decimals and PercentagesReal unit · NOCN
It teaches you to use fractions and percentages confidently in practical contexts. You'll calculate fractions and percentages, identify equivalences between fractions, decimals and percentages, and apply ratio and direct proportion.

What you'll be able to do

  • Use fractions to solve mathematical problems
  • Use percentages to solve mathematical problems
  • Identify equivalences between common fractions, decimals and percentages
  • Calculate ratio and direct proportion
Garden Horticulture SkillsReal unit · NOCN
You'll gain practical garden horticulture skills, including identifying common produce, controlling weeds through various methods, growing plants from seed, and applying techniques to improve plant yield such as fertilising and pruning.

What you'll be able to do

  • Identify common garden and allotment produce, including fruits, vegetables, and herbs.
  • Control weeds effectively, using a range of methods including manual removal and chemical control.
  • Grow and care for plants grown from seed, including sowing, transplanting, and watering techniques.
  • Use methods for improving plant yield, including fertilising, pruning, and pest control.
GeneticsReal unit · NOCN
You'll study the fundamental principles of genetics, including DNA and RNA structure and function, gene expression, and chromosome concepts. The unit covers applications of genetics in medicine and society, alongside ethical and social issues related to genetic technologies.

What you'll be able to do

  • Explain the fundamental principles of genetics
  • Describe the role of genetics in the modern world, including its applications in various fields
  • Discuss current ethical and social issues related to genetics
Group and Teamwork Communication SkillsReal unit · NOCN
You'll understand various methods of group and team communication, including verbal and non-verbal techniques. The unit emphasises effective communication strategies to maintain good working relationships and outlines the role and responsibilities of a team leader.

What you'll be able to do

  • Understand different methods of group and team communication, including verbal and non-verbal techniques.
  • Understand how to use effective communication strategies to maintain good working relationships with group and team members.
  • Understand the key responsibilities and functions of the team leader in a group or team setting.
  • Carry out tasks effectively as set by the team leader, contributing to the overall goals of the team.
Growing Fruit and VegetablesReal unit · NOCN
You'll gain knowledge of crop rotation principles, site selection for vegetable production, and techniques for growing vegetables from seed. The unit also covers the cultivation and maintenance of tree fruit plants, emphasising effective horticultural practices.

What you'll be able to do

  • Understand the principles and practices of crop rotation, including its benefits for soil health and pest control.
  • Understand the factors involved in siting a vegetable production area, including sunlight, soil type, and drainage.
  • Grow a range of vegetables from seeds, including sowing, transplanting, and watering techniques.
  • Understand key factors for growing tree fruit plants, including pruning, fertilising, and pest management.
  • Plant and maintain tree fruit plants, ensuring their healthy growth and productivity.
  • Grow a range of soft fruit plants, including raspberries, strawberries, and blueberries.
Health PromotionReal unit · NOCN
It teaches you to understand the concepts of health and ill-health and the purpose of health promotion. You'll explore key strategies for delivering health promotion initiatives and develop the skills to plan a health promotion activity.

What you'll be able to do

  • Understand the concepts of health and ill-health, including the factors that contribute to each.
  • Know the purpose of health promotion and its importance in improving public health.
  • Understand the role of key strategies in the delivery of health promotion initiatives, such as education, policy changes, and community engagement.
  • Plan a health promotion activity, considering target audience, objectives, and resources.
Health PsychologyReal unit · NOCN
You'll explore the role of psychology in health promotion and maintenance. The unit covers the medical model and its limitations, as well as the bio-psychosocial approach considering biological, psychological, and social factors.

What you'll be able to do

  • Understand the significant role of psychology in promoting and maintaining health.
  • Understand the medical model approach to health and its limitations.
  • Understand the bio-psychosocial approach to health, considering the interplay of biological, psychological, and social factors.
Health and Safety Procedures in the WorkplaceReal unit · NOCN
This unit covers health and safety procedures relevant to the workplace, emphasising their purpose and importance. You'll develop the ability to carry out tasks safely and understand the consequences of non-compliance with health and safety regulations.

What you'll be able to do

  • Identify health and safety procedures relevant to the workplace
  • Describe the importance of following health and safety procedures
  • Carry out tasks in accordance with health and safety procedures
  • Demonstrate safe working practices in the workplace
Human BiologyReal unit · NOCN
This unit offers learners detailed knowledge of human biology, including cell structure and function, key body systems, and common causes of disease. You'll understand how these systems interact to maintain homeostasis.

What you'll be able to do

  • Know the detailed structure of a cell, including its organelles, and understand the function of each component.
  • Understand the key systems of the human body, including their main organs and functions, such as the circulatory, respiratory, and digestive systems.
  • Know the main causes of disease in the human body, including infectious agents, genetic factors, and environmental influences.
IT Communication FundamentalsReal unit · NOCN
It teaches you to select and use a variety of information sources, including digital and non-digital, to meet specific needs. You'll access, search for, evaluate, and use Internet-based information safely, responsibly, and effectively.

What you'll be able to do

  • Select and use a variety of information sources, including digital and non-digital, to meet specific information needs
  • Access, search for, select and use Internet-based information effectively and evaluate its fitness for purpose, considering factors such as reliability and bias
  • Select and use appropriate IT tools to communicate and exchange information safely, responsibly and effectively, adhering to relevant organisational policies and legal requirements
Imaging SoftwareReal unit · NOCN
It teaches you to obtain, insert, and combine images from various sources using imaging software. You'll learn to manipulate and edit images, including creating composites and applying effects to meet specific requirements.

What you'll be able to do

  • Obtain, insert and combine information from various sources to create images
  • Use imaging software tools to create, manipulate and edit images to meet specific requirements
ImmunologyReal unit · NOCN
This unit provides learners with an understanding of the immune system's structure and function, including the roles of immune cells and antibodies. You'll explore innate and adaptive immunity and identify common immune system disorders and their mechanisms.

What you'll be able to do

  • Describe the structure and function of the body's immune system
  • Explain the different types of immune response
  • Identify common disorders of the immune system
Improving Own Learning and PerformanceReal unit · NOCN
It teaches you to identify their own strengths, areas for improvement, and learning style preferences. You'll learn to plan for personal development, set realistic goals, and review their own performance effectively.

What you'll be able to do

  • Identify own strengths, areas for improvement and learning style preferences to support personal development.
  • Plan for improvement by setting realistic goals and identifying appropriate resources.
  • Review own performance against set goals and identify areas for further development.
Improvisation and Performance SkillsReal unit · NOCN
This unit introduces learners to improvisation techniques and their application in devising and performing original pieces. You'll develop skills in group collabouration and understand the importance of evaluation in performance development.

What you'll be able to do

  • Understand the fundamental nature of improvisation techniques and their application in performance.
  • Devise original performance pieces through the application of improvisation techniques.
  • Understand the functions and requirements outlined in a given performance brief.
  • Contribute effectively to a group devised performance, utilising improvisation skills.
  • Understand the value of evaluation and feedback in the development of improvisation and performance skills.
Interpersonal SkillsReal unit · NOCN
You'll identify their interpersonal strengths and skills and understand the importance of managing stress in relationships. The unit covers non-verbal communication, types of criticism, and appropriate responses to different behaviours.

What you'll be able to do

  • Identify own strengths and skills in relation to interpersonal interactions.
  • Understand the importance of managing stress in order to maintain effective interpersonal relationships.
  • Know about different types of criticism and their potential impact on communication.
  • Know about non-verbal communication cues and their role in interpersonal interactions.
  • Respond to different behaviours in a professional and appropriate manner.
Introducing PsychologyReal unit · NOCN
You'll explore psychology as an academic discipline, including key concepts, theoretical perspectives, and research methods. The unit also covers applications of psychological research and potential career paths within the field.

What you'll be able to do

  • Understand psychology as an academic discipline, including its key concepts and theories.
  • Understand research methods used in psychology, including quantitative and qualitative approaches.
  • Understand applications of psychological research in various fields, such as healthcare, education, and business.
  • Know potential career paths related to psychology, including roles in research, clinical practice, and education.
Introduction to Composing MusicReal unit · NOCN
This unit introduces learners to musical devices and the compositional process. You'll develop and experiment with original ideas, culminating in composing a complete piece that demonstrates technical and creative skills.

What you'll be able to do

  • Understand the application of various musical devices in the context of composing music
  • Develop original compositional ideas through exploration and experimentation
  • Compose a complete piece of music, demonstrating technical skill and artistic expression
  • Understand the stages and considerations involved in the compositional process, from initial concept to final realisation
Investigating a CareerReal unit · NOCN
You'll understand the purpose and benefits of career planning for personal and professional development. This unit supports exploration of career options based on interests and skills, and examines the impact of topical issues and regulations within career sectors.

What you'll be able to do

  • Know the purpose of career planning and its benefits for personal and professional development.
  • Explore own career options, considering personal interests, skills, and values.
  • Know about the impact of topical issues, such as economic trends and technological advancements, on various work sectors.
  • Know about issues relating to regulations in a chosen career sector, including health and safety and legal requirements.
Investigating a Vocational AreaReal unit · NOCN
This unit teaches learners how to research vocational areas using credible sources. You'll also understand how to develop the skills and knowledge required for specific job roles within chosen vocational fields.

What you'll be able to do

  • Research a vocational area, using appropriate sources of information
  • Develop the skills and knowledge required for a chosen job role within a vocational area
Kitchen SkillsReal unit · NOCN
This unit develops learners' kitchen skills, including accurate measuring methods and adherence to health and safety, food hygiene, and personal hygiene principles. You'll also learn to organise and maintain a safe and efficient kitchen work area.

What you'll be able to do

  • Use a variety of measuring methods accurately when preparing food.
  • Understand the importance of health and safety requirements when working in a kitchen, including hazard identification and risk assessment.
  • Understand and apply the principles of food hygiene, including safe food handling and storage practices.
  • Understand and apply the principles of personal hygiene, including hand washing and wearing appropriate clothing.
  • Organise and maintain the work area for food preparation, ensuring a clean and efficient environment.
  • Clean food preparation areas effectively, using appropriate cleaning products and techniques.
  • Use and care for equipment safely and effectively, following manufacturer's instructions.
Life Processes and Living ThingsReal unit · NOCN
This unit provides foundational knowledge of biological science, including cell structure and function, inheritance, organism interactions, and key plant and animal systems. You'll understand biological principles and methods.

What you'll be able to do

  • Understand the nature of biological science, including its key principles and methods.
  • Demonstrate knowledge of animal, plant and bacterial cells, including their structure and function.
  • Understand inheritance, including the role of genes and chromosomes.
  • Understand how organisms interact with the environment and each other, including food chains and ecosystems.
  • Understand the structure and function of a key plant system, such as the vascular system or reproductive system.
  • Understand the structure and function of a key animal system, such as the digestive system or circulatory system.
Making Choices in Pursuit of Personal GoalsReal unit · NOCN
You'll understand their strengths, weaknesses, skills, and experiences relevant to personal goal achievement. The unit covers identifying opportunities, setting goals, planning, and understanding practical implications.

What you'll be able to do

  • Understand own strengths and weaknesses in the current situation
  • Understand own skills and experience in the current situation
  • Make use of information resources to identify a range of opportunities for personal development
  • Make use of information resources to identify a range of opportunities for personal growth
  • Set personal goals that are specific, measurable, achievable, relevant and time-bound (SMART)
  • Understand the practical implications of pursuing personal goals, including time management and resource allocation
  • Make plans to achieve personal goals, including identifying necessary steps and resources
Making a GarmentReal unit · NOCN
It teaches you to make a garment by understanding design features and making informed decisions regarding fabric, colour, and embellishment. You'll construct or adapt patterns, plan and prepare for construction, and review their completed work.

What you'll be able to do

  • Understand the design features of a chosen garment, including its style, construction, and intended use.
  • Make informed design decisions regarding fabric selection, colour choices, and embellishments, considering both aesthetic and functional factors.
  • Construct or adapt a pattern to specific design requirements, ensuring accurate measurements and a well-fitting garment.
  • Plan and prepare for the construction process, gathering necessary materials, tools, and equipment, and organising the workspace effectively.
  • Construct a garment using appropriate sewing techniques and equipment, following the pattern instructions and maintaining a high standard of workmanship.
  • Review completed work, identifying areas for improvement and making necessary adjustments to ensure a professional finish.
Making and Storing Baked ProductsReal unit · NOCN
You'll gain knowledge of preparation methods for a variety of baked products, including breads, cakes, and pastries. The unit also covers following recipes accurately and appropriate storage methods to maintain quality and safety of baked goods.

What you'll be able to do

  • Describe the preparation methods used for a range of baked products
  • Follow recipes accurately to produce a range of baked products
  • Describe appropriate methods for storing baked products to maintain their quality and safety
Materials and their PropertiesReal unit · NOCN
You'll gain foundational knowledge of chemistry relevant to materials science, including atomic structure, bonding, the periodic table, and reaction rates. The unit supports understanding of material properties through chemical principles.

What you'll be able to do

  • Understand the fundamental nature of chemistry and identify the main types of chemical reactions.
  • Understand atomic structure, including the arrangement of protons, neutrons, and electrons, and explain different types of chemical bonding.
  • Know the organisation and key features of the periodic table of elements.
  • Understand the factors that influence the rates of chemical reactions.
Mentoring SkillsReal unit · NOCN
It teaches you to understand the stages and techniques of mentoring relationships, including building rapport and active listening. You'll also explore the boundaries of mentoring and when referrals should be made.

What you'll be able to do

  • Understand the stages of the ‘mentoring’ relationship
  • Understand a range of techniques to make mentees feel comfortable
  • Understand a range of techniques to make mentees feel at ease
  • Understand the boundaries of a mentoring relationship
  • Understand when referrals should be made
  • Understand to whom referrals should be made
Multimedia SoftwareReal unit · NOCN
You'll learn to plan, create, and present multimedia products by obtaining and combining text, images, audio, and video content. The unit covers the use of multimedia software tools to edit, format, and structure content to meet defined objectives.

What you'll be able to do

  • Plan the content and organisation of multimedia products to meet identified needs and objectives
  • Obtain, input and combine content, including text, images, audio, and video, to build multimedia outcomes
  • Use multimedia software tools to edit and format multimedia content to meet specified requirements and ensure accessibility
  • Play and present multimedia outcomes effectively, considering the target audience and delivery method
Music Skills for Solo PerformanceReal unit · NOCN
This unit develops learners' solo musical performance skills, focusing on technical proficiency, posture, and control of dynamics. You'll also understand the importance of practice routines and recognise musical styles from different periods.

What you'll be able to do

  • Demonstrate the ability to use technical skills to play an instrument effectively
  • Recognise the importance of good practice routines for musical development
  • Demonstrate knowledge of music from different periods and styles
  • Understand musical competence and performance techniques
Musical Ensemble SkillsReal unit · NOCN
This unit develops learners' ensemble skills on an instrument or voice, including rehearsal techniques and performance. You'll practise communication within the group, follow directions, and review performances to identify areas for improvement.

What you'll be able to do

  • Develop ensemble skills on an instrument or voice
  • Rehearse ensemble performance effectively
  • Give a performance of musical ensemble skills to an audience
  • Review the performance and identify areas for improvement
Negotiation SkillsReal unit · NOCN
You'll understand the negotiation process, including preparation, key stages, and influencing factors. The unit develops skills in active listening and persuasive techniques, and encourages learners to reflect on and improve their own negotiation abilities.

What you'll be able to do

  • Understand the process of negotiation, including preparation, discussion, and agreement.
  • Use negotiation techniques, such as active listening, persuasion, and compromise.
  • Understand how to improve own negotiation skills through reflection and feedback.
Numeracy in Context – Planning a Mathematical ProjectReal unit · NOCN
You'll plan and execute a substantial mathematical project within a practical context. The unit covers project identification, planning, implementation, data interpretation, and drawing conclusions using appropriate mathematical techniques.

What you'll be able to do

  • Identify and agree on a substantial mathematical project within a practical context, demonstrating an understanding of its relevance and scope.
  • Plan the mathematical project effectively, outlining the necessary steps, resources, and timelines for completion.
  • Implement the project plan systematically, collecting and analysing relevant data using appropriate mathematical techniques.
  • Interpret the results of the mathematical project accurately, identifying key findings and patterns.
  • Draw logical and well-supported conclusions based on the interpreted results, demonstrating an understanding of the project's implications and limitations.
Oral Storytelling Skills for PerformanceReal unit · NOCN
This unit develops learners' skills in selecting appropriate stories for oral storytelling, employing memorisation techniques, and refining a personal storytelling style through rehearsal and reflection. You'll perform stories to an audience and critically review their own performances.

What you'll be able to do

  • Select suitable stories for oral storytelling, considering audience and purpose.
  • Understand and apply techniques for memorising stories effectively.
  • Develop a personal style of storytelling through rehearsal and reflection, refining delivery and engagement.
  • Perform oral storytelling for an audience, demonstrating confidence and effective communication skills.
  • Review own performance, identifying strengths and areas for development in storytelling technique.
Parenting SkillsReal unit · NOCN
This unit provides knowledge of parenting responsibilities, family member rights and needs, and child development stages. You'll understand the importance of listening to children and promoting positive parenting to build self-esteem.

What you'll be able to do

  • Know the responsibilities of being a parent, including providing care, support, and guidance.
  • Understand the rights and needs of family members, including children and parents.
  • Understand the importance of listening to children and giving them choices to promote their autonomy and development.
  • Know about the major stages of a child’s development, including physical, cognitive, and emotional milestones.
  • Know how positive parenting builds self-esteem in children, fostering their confidence and resilience.
Performance Realisation SkillsReal unit · NOCN
You'll explore techniques for planning, preparing, and executing production realisation. The unit includes reviewing personal performance and evaluating the effectiveness of the realisation process.

What you'll be able to do

  • Understand the techniques for effective realisation of productions, including planning, preparation, and execution
  • Review own performance in the realisation, identifying strengths and areas for improvement
  • Review the realisation as a whole, evaluating its success and identifying lessons learned
Performing Physical TheatreReal unit · NOCN
You'll study health and safety requirements relevant to physical theatre and engage in physical theatre activities. The unit covers movement techniques, choreography of simple sequences, and self-review to improve performance.

What you'll be able to do

  • Know and apply health and safety requirements for physical theatre activities.
  • Engage actively and appropriately in physical theatre exercises and activities.
  • Use a range of movements effectively for physical theatre performance.
  • Choreograph simple physical performance sequences, demonstrating creativity and understanding of spatial awareness.
  • Review own performance in physical theatre, identifying strengths and areas for improvement.
Personal Career PreparationReal unit · NOCN
It teaches you to evaluate their skills, interests, and aptitudes across various career options. You'll identify and utilise relevant sources of information, advice, and guidance to support effective personal career planning and decision-making.

What you'll be able to do

  • Evaluate own aptitude, skills, and interests in relation to different career options.
  • Identify relevant sources of information, advice, and guidance to support career planning.
Personal Confidence and Self AwarenessReal unit · NOCN
You'll gain an understanding of personal confidence, self-awareness, and social participation. The unit covers factors affecting confidence, stress management, communication skills, and setting personal development objectives.

What you'll be able to do

  • Understand reasons for feeling confident and lacking confidence in different situations
  • Understand effective participation in social situations, including communication and teamwork
  • Understand ways to manage stress and maintain well-being
  • Set personal objectives and plan for personal progression, identifying steps to achieve goals
Personal Development SkillsReal unit · NOCN
You'll identify their personal strengths, weaknesses, and skills, evaluating these against personal and professional goals. The unit supports decision-making, analysis of life situations and relationships, and setting personal objectives and action plans for self-improvement.

What you'll be able to do

  • Identify own strengths, weaknesses and skills
  • Evaluate own skills and investigate ways of self-improvement
  • Analyse their current life situation and relationships
  • Demonstrate the ability to make positive decisions
  • Set personal objectives and action plans for self-improvement
Personal Information Management SoftwareReal unit · NOCN
You'll learn to use personal information management software to schedule appointments and meetings, manage task lists, and organise contact information securely. The unit focuses on practical application of digital tools to enhance personal organisation.

What you'll be able to do

  • Use calendars to schedule appointments effectively
  • Use calendars to schedule meetings efficiently
  • Use a task list to prioritise activities according to their importance
  • Use an address book to store contact information securely
  • Organise contact information for easy access
  • Retrieve contact information quickly and accurately
Personal Learning GoalsReal unit · NOCN
It teaches you to set SMART learning goals and develop action plans to achieve them. You'll monitor progress, identify resources, and review their performance to support continuous personal development.

What you'll be able to do

  • Set goals in relation to learning aims, ensuring they are specific, measurable, achievable, relevant, and time-bound (SMART)
  • Develop an action plan to support the achievement of learning aims, outlining the steps required
  • Know about own progress towards learning aims, tracking achievements and identifying areas for improvement
  • Review own performance, reflecting on successes and challenges, and identifying lessons learned
Personal Learning SkillsReal unit · NOCN
This unit explores how the brain functions in relation to learning, including memory and the effects of stress and emotions. You'll understand different learning styles, assess their own learning profile, and develop skills to plan and review their use of learning strategies.

What you'll be able to do

  • Know how the working of the brain is relevant to learning
  • Understand how learning takes place
  • Understand own learning profile
  • Plan the use of learning skills
  • Review the use of learning skills
Personal RiskReal unit · NOCN
It teaches you to identify situations involving personal risk in various settings and understand reasons for risk-taking. You'll develop appropriate responses to manage and mitigate personal risk effectively.

What you'll be able to do

  • Identify situations where there may be personal risk
  • Respond to situations where there may be personal risk
  • Understand reasons for taking risks
Personal Study SkillsReal unit · NOCN
This unit equips learners with essential personal study skills, including locating, retrieving, and storing information. You'll practise summarising written materials, producing written work for specific purposes, using IT applications, and engaging in discussions.

What you'll be able to do

  • Locate information
  • Retrieve information
  • Store information
  • Summarise written materials
  • Produce written materials for specific purposes
  • Use IT applications for study
  • Engage in discussion
Personal and Social ResponsibilityReal unit · NOCN
It teaches you to understand the impact of their actions and decisions on themselves and others. You'll explore the Universal Declaration of Human Rights, recognise diverse beliefs and opinions, and consider key moral arguments and dilemmas.

What you'll be able to do

  • Understand the impact of own actions and decisions on themselves and others
  • Know about the Universal Declaration of Human Rights and its significance
  • Recognise that people hold different beliefs and opinions, and respect these differences
  • Understand key moral arguments and dilemmas and their potential consequences
Physical Development of ChildrenReal unit · NOCN
You'll study the stages of physical growth and development from birth to adolescence, including typical milestones. The unit also covers activities that promote physical development and health issues that may affect children's physical progress.

What you'll be able to do

  • Understand the stages of physical growth and development of children from birth to adolescence.
  • Know about a range of activities which promote physical development in children of different ages and abilities.
  • Know about common health issues which can affect the physical development of children and how to recognise them.
Physical ProcessesReal unit · NOCN
This unit introduces learners to fundamental physics concepts including energy forms and transfer, electricity, forces, motion, and waves. You'll develop an understanding of these principles and their practical applications.

What you'll be able to do

  • Understand the fundamental nature of physics and the principles of energy transfer
  • Understand the principles of electricity and electrical circuits
  • Understand the concepts of forces and motion, including Newton's laws
  • Understand the properties and behaviour of different types of waves
Practical Floristry SkillsReal unit · NOCN
This unit equips learners with knowledge of floristry designs and decision-making in floral arrangement creation. You'll prepare materials and produce arrangements, demonstrating practical skills and evaluating their work.

What you'll be able to do

  • Know about different designs used in floristry, including styles, colour palettes, and arrangement techniques.
  • Make informed design decisions when creating floral arrangements, considering factors such as occasion, client preferences, and available materials.
  • Prepare for the construction process of a floral arrangement, gathering necessary materials and tools, and preparing flowers and foliage.
  • Produce a floral arrangement according to a chosen design, demonstrating practical skills and attention to detail.
  • Review their work, identifying strengths and areas for improvement in design and construction techniques.
Preparation for Employment in the Fashion IndustryReal unit · NOCN
You'll identify their strengths and areas for development related to employment in the fashion industry. The unit supports recognition of employment opportunities and guides learners in applying for positions, including completing application documentation.

What you'll be able to do

  • Identify own strengths and relate them to potential employment opportunities.
  • Identify own areas to develop in order to improve employability.
  • Identify employment opportunities in the fashion industries, including different roles and responsibilities.
  • Apply for employment within the fashion industries, including completing application forms and preparing for interviews.
Preparation for Employment in the Performing Arts IndustryReal unit · NOCN
You'll explore various job roles and organisations within the performing arts industry, understanding required skills, training, and progression opportunities. The unit also encourages self-assessment of personal skills relevant to employment in this sector.

What you'll be able to do

  • Identify different job roles within the performing arts industry
  • Describe the responsibilities associated with various performing arts job roles
  • Recognise different types of organisations operating in the performing arts industry
  • Understand the structure and function of organisations in the performing arts industry
  • Identify the skills required for specific job roles in the performing arts industry
  • Determine the training pathways available for different performing arts job roles
  • Recognise progression opportunities within the performing arts industry
  • Identify own skills and qualities relevant to performing arts job roles
  • Evaluate own suitability for different roles in the performing arts industry
Presentation SkillsReal unit · NOCN
This unit covers different presentation styles and their appropriate uses in various contexts. You'll develop skills in planning, preparing, delivering presentations, and reviewing their own performance to enhance communication effectiveness.

What you'll be able to do

  • Understand the various uses and styles of presentations in different contexts.
  • Understand the processes involved in planning and preparing an effective presentation.
  • Deliver a presentation using appropriate techniques and resources.
  • Review own performance in delivering presentations and identify areas for improvement.
Presentation SoftwareReal unit · NOCN
It teaches you to input and combine text, images, and other information within presentation slides using software tools. You'll structure, edit, and format slideshows to prepare clear and effective presentations.

What you'll be able to do

  • Input and combine text, images, and other relevant information effectively within presentation slides.
  • Use presentation software tools to structure, edit, and format slide sequences in a logical and engaging manner.
  • Prepare a slideshow for presentation, ensuring it is visually appealing and effectively communicates the intended message.
Problem Solving in the WorkplaceReal unit · NOCN
This unit covers the identification of common workplace problems and their impact on efficiency and productivity. You'll explore various problem-solving methods and understand how to select the most appropriate approach for different situations.

What you'll be able to do

  • Identify problems that occur in the workplace
  • Identify methods for solving problems in the workplace
  • Describe how to select an appropriate problem solving method
Providing Personal Care in Care SettingsReal unit · NOCN
You'll explore the principles of providing personal care in care settings, focusing on dignity, respect, person-centred care, independence, and confidentiality. The unit covers supporting individuals with personal care and maintaining their personal appearance.

What you'll be able to do

  • Understand the key principles that underpin the provision of personal care
  • Understand how to provide support with various aspects of personal care
  • Know about how to support an individual to maintain their personal appearance
Punctuation and Grammar SkillsReal unit · NOCN
You'll develop accurate use of punctuation and grammar to enhance written communication. The unit focuses on correct punctuation, subject-verb agreement, and producing a final version of writing with high accuracy.

What you'll be able to do

  • Use punctuation accurately and effectively to aid understanding and clarity in written communication
  • Use grammar correctly and consistently to ensure the accuracy and coherence of written text
  • Produce a final version of writing to a high level of accuracy, demonstrating attention to detail and proofreading skills
Reading StrategiesReal unit · NOCN
This unit develops learners' ability to identify the purpose of various texts and to read critically for evaluation. You'll apply appropriate reading strategies based on purpose and use organisational features, such as indexes, to locate information efficiently.

What you'll be able to do

  • Identify the purpose of a range of texts, considering audience and context
  • Read critically to evaluate information and ideas presented in different texts
  • Use reading strategies depending on purpose, such as skimming, scanning, and close reading
  • Use organisational features and systems to locate information efficiently
  • Use an index system to locate materials by author and topic, demonstrating effective research skills
Reception, Billing and Cashier Procedures for Front Office StaffReal unit · NOCN
This unit provides knowledge of front office functions within organisations, focusing on customer service, guest management, room allocation, and billing procedures. You'll understand how to manage guest arrivals and address issues such as overbooking.

What you'll be able to do

  • Understand the function of the front office within an organisation, including its role in customer service and revenue generation.
  • Know about different types of guest and their requirements, including understanding their needs and expectations.
  • Deal with a guest on their arrival including guest registration, ensuring a smooth and efficient check-in process.
  • Understand how to allocate rooms and deal with ‘overbooking’ situations, minimising disruption to guests.
  • Prepare a guest’s account, ensuring accuracy and completeness.
  • Understand procedures for secure cash handling, minimising the risk of loss or theft.
Recognising Employment OpportunitiesReal unit · NOCN
This unit provides learners with knowledge of different forms of employment and the labour market. You'll understand employment rights, responsibilities, and contracts, as well as factors influencing employment opportunities.

What you'll be able to do

  • Know about different forms of employment
  • Know about the labour market
Recruitment and Selection of VolunteersReal unit · NOCN
You'll gain knowledge of the recruitment and selection process for volunteers, including preparing an organisation, developing volunteer roles and specifications, advertising, and conducting interviews. The unit emphasises good practice and the impact on existing staff.

What you'll be able to do

  • Understand the need to prepare an organisation for recruiting volunteers, considering its structure and resources.
  • Develop volunteer roles, responsibilities, and personal specifications that align with organisational needs.
  • Understand how to advertise for volunteers effectively, reaching the target audience and attracting suitable candidates.
  • Know about good practice in interviewing and selecting volunteers, ensuring a fair and effective recruitment process.
Rehearsal SkillsReal unit · NOCN
You'll gain an understanding of the rehearsal process, including planning and participation. This unit covers how performances are refined through rehearsal, the importance of interpersonal skills, and how to assess and improve rehearsal outcomes.

What you'll be able to do

  • Understand the rehearsal process, including its purpose and stages.
  • Plan a rehearsal session, considering objectives, resources, and time constraints.
  • Actively participate in a rehearsal, following instructions and contributing effectively.
  • Know how changes may be made to a performance during the rehearsal process, and understand the reasons for these changes.
  • Refine the rehearsal performance of a score or text, addressing areas for improvement.
  • Understand the importance of interpersonal skills, such as communication and collaboration, in the context of rehearsal.
  • Assess the rehearsal process, identifying strengths and weaknesses and suggesting improvements.
Research SkillsReal unit · NOCN
You'll develop an understanding of different research methods and their suitability for specific questions. The unit covers planning, reporting, and evaluating research projects to ensure validity and impact.

What you'll be able to do

  • Understand the uses of different research methods, recognising their suitability for various research questions.
  • Understand how to plan a piece of research, including defining objectives, selecting methods, and managing resources.
  • Understand how to report on a piece of research, presenting findings clearly and accurately.
  • Understand how to evaluate a piece of research, assessing its validity, reliability, and impact.
Rights and ResponsibilitiesReal unit · NOCN
You'll gain knowledge of human rights, the role of law in society, and the democratic and electoral processes in the UK. The unit explores how rights and responsibilities interact within society, emphasising participation and legal frameworks.

What you'll be able to do

  • Know about human rights
  • Know about the law in society
  • Understand the democratic and electoral process
  • Understand how rights and responsibilities interact
Social and Emotional Development of ChildrenReal unit · NOCN
You'll explore the key stages of social and emotional development in children from birth to five years. The unit emphasises supporting this development and recognising the impact of negative behaviour on children's social and emotional well-being.

What you'll be able to do

  • Understand the key stages of social and emotional development of children
  • Understand the importance of supporting the social and emotional development of children in various settings
  • Understand the effects that negative behaviour has on social and emotional development of children, and how to mitigate these effects
Sound and Audio Production SkillsReal unit · NOCN
You'll develop understanding of health and safety, technical skills, and professional practices in sound and audio production. The unit covers hazard identification, use of personal protective equipment, teamwork, and reflection on personal work within production contexts.

What you'll be able to do

  • Explain health and safety requirements and procedures in sound and audio production environments.
  • Develop technical skills in sound and audio production, such as operating equipment and software.
  • Apply technical skills to develop ideas for sound and audio production projects.
  • Describe professional working methods used in the sound and audio production industry.
  • Collaborate effectively within a group situation to achieve sound and audio production goals.
  • Reflect on own work and identify areas for improvement in sound and audio production skills.
Speaking and Listening SkillsReal unit · NOCN
This unit equips learners with speaking and listening skills necessary for effective communication. You'll practise adapting communication styles, presenting information clearly, obtaining information from others, and engaging in discussions.

What you'll be able to do

  • Communicate effectively with others in a range of situations
  • Present information clearly and concisely to others
  • Obtain information effectively from others through active listening and questioning
  • Engage constructively in discussions, contributing relevant points and respecting the views of others
Spelling SkillsReal unit · NOCN
It teaches you to locate correct spellings using dictionaries and online tools, evaluate their own spelling strengths and weaknesses, and develop a personal spelling programme to support ongoing improvement over time.

What you'll be able to do

  • Locate correct spellings
  • Evaluate own spelling strengths and weaknesses
  • Maintain a personal spelling programme over a time-span
Spreadsheet SoftwareReal unit · NOCN
This unit develops learners' ability to use spreadsheet software for data entry, editing, and organisation. You'll apply formulas, data analysis tools, and formatting techniques to present information effectively.

What you'll be able to do

  • Use a spreadsheet to enter numerical data accurately
  • Use a spreadsheet to enter other types of data accurately
  • Edit data within a spreadsheet effectively
  • Organise numerical and other data within a spreadsheet in a logical manner
  • Select appropriate formulas to perform calculations on spreadsheet data
  • Use appropriate data analysis tools to meet requirements
  • Select appropriate tools to present spreadsheet information clearly
  • Use appropriate techniques to format spreadsheet information effectively
Support individuals to meet personal care needsReal unit · NOCN
You'll learn to support individuals with personal care needs safely and respectfully. The unit covers communication, dignity, hygiene, toileting, and appearance management in accordance with care plans and risk assessments.

What you'll be able to do

  • Work with individuals to identify their needs and preferences in relation to personal care, respecting their dignity and independence.
  • Provide support for personal care safely, following agreed care plans and risk assessments.
  • Support individuals to use the toilet, providing assistance with continence management as required.
  • Support individuals to maintain personal hygiene, assisting with washing, bathing, and oral care.
  • Support individuals to manage their personal appearance, assisting with dressing, grooming, and hair care.
  • Monitor and report on support for personal care, documenting observations and escalating concerns as appropriate.
Supporting and Developing VolunteersReal unit · NOCN
You'll understand the importance of providing clear induction information and support for volunteers. This unit covers the development of induction and training programmes, as well as the role of supervision in effectively supporting volunteer engagement within organisations.

What you'll be able to do

  • Understand the need for induction information for volunteers, ensuring they are well-informed and prepared for their roles.
  • Develop a volunteer induction programme that covers essential information and organisational procedures.
  • Understand the importance of support and supervision for volunteers, promoting their well-being and effectiveness.
  • Develop a training programme for volunteers, addressing their learning needs and enhancing their skills.
Supporting your Child’s Literacy and Numeracy Development Out of SchoolReal unit · NOCN
You'll gain knowledge of out-of-school activities and resources that support children's litreacy and numeracy development. The unit covers strategies to effectively foster these skills beyond the classroom environment.

What you'll be able to do

  • Know about the range of opportunities available out of school to develop a child’s literacy skills
  • Know about the range of opportunities available out of school to develop a child’s numeracy skills
  • Understand how to support a child’s literacy development outside of the school environment
  • Understand how to support a child’s numeracy development outside of the school environment
Taking Part in a SportReal unit · NOCN
This unit covers the benefits of participating in sport, health and safety requirements, and warm-up techniques. You'll participate in a selected sport, adhering to safety guidelines, and review their own performance to identify areas for improvement.

What you'll be able to do

  • Identify the benefits of taking part in a selected sport
  • Understand the health and safety requirements of a selected sport, including potential hazards and control measures
  • Understand how to warm up effectively for a selected sport, including the purpose of each activity
  • Participate actively in a selected sport, following the rules and guidelines
  • Review own performance in a selected sport, identifying strengths and areas for improvement
Team Leading SkillsReal unit · NOCN
This unit covers leadership styles, team motivation principles, and task planning. You'll learn to support team task completion and assess both team and personal performance for improvement.

What you'll be able to do

  • Understand different leadership styles and their application in a team environment
  • Understand the principles of team motivation and how to apply them
  • Plan team tasks effectively, setting clear objectives and timelines
  • Support the completion of team tasks by providing guidance and resources
  • Understand methods for assessing team performance and identifying areas for improvement
  • Understand how to assess own performance within a team and identify areas for personal development
TeamworkReal unit · NOCN
You'll understand the purpose and content of team contracts and develop skills to contribute effectively within a team. The unit also covers strategies to improve team working and communication to achieve shared objectives.

What you'll be able to do

  • Understand the purpose and content of team contracts
  • Contribute effectively as part of a team, demonstrating collaboration and communication skills
  • Identify areas for improvement in team working practices
  • Implement strategies to improve team working and achieve common goals
Technical Skills for PerformanceReal unit · NOCN
You'll explore the technical requirements of performances, including lighting, sound, and stage management. The unit develops skills to operate technical equipment and enhance creative performance effectively.

What you'll be able to do

  • Understand the technical requirements of a performance, including lighting, sound, and stage management.
  • Use technical skills in a performance, such as operating lighting or sound equipment.
  • Use technical skills in order to enhance creative performance, contributing to the overall impact and effectiveness of the production.
The Business EnvironmentReal unit · NOCN
You'll understand how external economic, political, legal, and technological factors impact businesses. The unit covers adaptation strategies businesses use to respond to changes in these environments.

What you'll be able to do

  • Understand how external economic factors, such as inflation and interest rates, can affect a business
  • Understand how political factors, such as government policies, can affect a business
  • Understand how legal factors, such as employment law, can affect a business
  • Understand the effect of technological progress and developments on business operations
  • Understand how a business needs to meet external changes in the economic, political, legal and technological environments
The Importance of PlayReal unit · NOCN
This unit provides learners with knowledge of the role of play in children's physical, social, emotional, and cognitive development. You'll learn to select age-appropriate materials for play and address stereotyping within play activities.

What you'll be able to do

  • Understand the crucial role of play in supporting children’s overall development.
  • Know the importance of selecting appropriate materials that relate to a curriculum for play activities, ensuring they are age-appropriate and stimulating.
  • Counteract stereotyping and promote inclusivity in children’s play activities.
The Investigative Process, Principles and Practical SkillsReal unit · NOCN
This unit develops learners' understanding of the investigative process, including formulating hypotheses, labouratory safety, observation recording, planning, conducting investigations, and interpreting results. Practical skills are emphasised throughout.

What you'll be able to do

  • Formulate a testable hypothesis based on observations
  • Work safely in a laboratory environment, adhering to safety protocols
  • Make accurate and detailed observations during an investigation
  • Record observations systematically using appropriate methods
  • Produce a detailed plan for a practical investigation
  • Implement a practical investigation according to the planned procedure
  • Interpret the results obtained from a practical investigation
  • Draw conclusions based on the interpreted results
The Marketing EnvironmentReal unit · NOCN
This unit introduces learners to the role of marketing in business, including the marketing mix and market analysis. You'll understand buyer behaviour and how marketing supports business objectives.

What you'll be able to do

  • Understand the role of marketing in a business, including its importance for success
  • Understand the term ‘marketing mix’ and its components (product, price, place, promotion)
  • Know the importance of understanding the market place, including market research and analysis
  • Know the importance of understanding buyer behaviour, including factors influencing purchasing decisions
The Theory of MusicReal unit · NOCN
This unit introduces fundamental music theory concepts including time signatures, clefs, keys, and musical terminology. You'll be able to read and interpret musical notation and understand rhythmic and tonal elements.

What you'll be able to do

  • Understand simple and compound time signatures, including their notation and rhythmic implications.
  • Demonstrate the ability to use clefs to accurately read and write musical notation.
  • Demonstrate knowledge of keys, including major and minor keys, and their associated scales and key signatures.
  • Demonstrate the ability to use and understand musical terms related to tempo, dynamics, articulation, and other musical elements.
The Tourism IndustryReal unit · NOCN
You'll study the tourism industry, including definitions, forms of tourism, and activities. The unit addresses the diverse needs of social groups and examines the economic, social, and environmental impacts of tourism.

What you'll be able to do

  • Know the definition of the term ‘tourism’ and its various forms and activities.
  • Understand the diverse needs of different social groups in relation to tourism, considering factors such as age, disability, and cultural background.
  • Understand the various impacts of tourism, including economic, social, and environmental consequences.
Timber for ConstructionReal unit · NOCN
This unit covers the identification and properties of softwoods, hardwoods, and manufactured boards used in construction. You'll understand environmental concerns related to timber sourcing and develop skills in selecting appropriate timber for specific purposes.

What you'll be able to do

  • Know about a range of softwood and hardwood timber types
  • Understand environmental concerns related to timber sourcing and sustainability
  • Know the advantages, disadvantages, and key properties of both softwood and hardwood timber
  • Select appropriate timber for a given application in a shop environment
  • Know about a range of manufactured wood-based boards
  • Know the advantages, disadvantages, and key properties of manufactured boards
  • Select appropriate manufactured boards for a given application in a shop environment
Time Management SkillsReal unit · NOCN
You'll understand the principles of effective time management and learn to apply various techniques and tools to plan and improve their own use of time. The unit also covers strategies to promote good time management practices to others.

What you'll be able to do

  • Understand the principles of good time management and its benefits
  • Understand how to promote good time management practices to others
  • Use a range of techniques and tools to plan own use of time effectively
  • Monitor and evaluate own time management performance
  • Identify and implement strategies to improve own time management skills
Understanding Ageing and the Older PersonReal unit · NOCN
This unit provides learners with an understanding of individual and societal attitudes towards ageing, the basic elements of the ageing process, and associated health issues. You'll also explore the roles and functions of agencies supporting older people.

What you'll be able to do

  • Understand attitudes to ageing from an individual perspective
  • Understand attitudes to ageing from a societal perspective
  • Know the basic elements of the ageing process
  • Know about health issues related to the ageing process
  • Understand the roles and functions of a range of agencies concerned with older people
Understanding Business OrganisationsReal unit · NOCN
You'll understand the aims, objectives, and ownership types of different business organisations. The unit covers organisational structures and highlights the importance of effective administration within various business contexts.

What you'll be able to do

  • Understand the aims and objectives of different types of business organisations, such as profit maximisation and social responsibility
  • Know about different types of business ownership, including sole traders, partnerships and limited companies
  • Know how the structures of organisations differ, including hierarchical and flat structures
  • Know the importance of administration within an organisation, including record keeping and communication
Understanding Conflict ResolutionReal unit · NOCN
This unit provides learners with knowledge of factors contributing to conflict and different responses to conflict situations. You'll understand how communication styles affect conflict and explore conflict resolution techniques, including the role of third parties.

What you'll be able to do

  • Understand the various factors that can contribute to conflict situations in different settings.
  • Understand the different responses to conflict, including assertive, passive, and aggressive behaviours.
  • Understand how different communication styles can affect a conflict situation, either escalating or de-escalating it.
  • Understand what conflict resolution entails, including identifying the root causes and finding mutually acceptable solutions.
  • Understand the role of a third party in resolving conflict, including mediation and facilitation techniques.
Understanding Disability, Society and the LawReal unit · NOCN
This unit provides knowledge of legislation related to people with support needs and current societal attitudes. You'll understand person-centred care approaches and the implications of relevant laws.

What you'll be able to do

  • Know about legislation relating to people who have support needs, including key provisions and their implications.
  • Recognise current approaches towards people with support needs, including person-centred care and promoting independence.
  • Recognise the range of attitudes in society to people who have support needs, including positive and negative perceptions.
Understanding Ecology and ConservationReal unit · NOCN
It teaches you to explain interactions within ecosystems, including relationships between plants and animals, plant structures, species evolution, and ecosystem development. You'll investigate an environmental issue and understand the importance of plant and animal conservation.

What you'll be able to do

  • Explain the interactions between plants and animals within a given ecosystem
  • Describe plant structures and their functions
  • Explain the principles of species evolution
  • Describe the process of ecosystem development
  • Investigate and report on an environmental issue
  • Explain the need for plant and animal conservation
Understanding Health Promotion in Care SettingsReal unit · NOCN
You'll understand the principles of health promotion and healthy lifestyles within care settings. This unit covers potential conflicts related to health promotion and emphasises the importance of care workers maintaining their own health and safety.

What you'll be able to do

  • Understand the concept of health promotion and its importance in care settings.
  • Understand the principles of a healthy lifestyle, including diet, exercise, and mental wellbeing.
  • Recognise potential conflicts related to health promotion, such as differing opinions or cultural beliefs.
  • Understand the importance for care workers of keeping safe and healthy, and know how to access relevant support and resources.
Understanding How Children LearnReal unit · NOCN
This unit provides learners with an understanding of the stages of child development and associated milestones. You'll explore physical, cognitive, social, and emotional characteristics and learn methods to promote child learning effectively.

What you'll be able to do

  • Recognise the different stages of child development
  • Understand the characteristics of each stage of child development
  • Promote child learning through various activities
  • Understand how to create a supportive learning environment for children
Understanding IT in the WorkplaceReal unit · NOCN
You'll understand the uses and requirements of IT applications in the workplace, including word processing, spreadsheets, and databases. The unit covers workplace procedures for IT use and developing skills to assess the quality of information produced from selected applications.

What you'll be able to do

  • Understand the various uses of IT applications in the workplace and their specific requirements
  • Understand workplace procedures and policies for the safe and effective use of IT equipment and software
  • Use selected IT applications to produce information relevant to workplace tasks
  • Assess the quality of information produced from selected IT applications, ensuring accuracy and relevance
Understanding MediationReal unit · NOCN
You'll gain an understanding of mediation and its role in conflict resolution. The unit covers the mediator's role, the mediation process, and key principles such as impartiality and confidentiality.

What you'll be able to do

  • Understand the concept of mediation and its role in conflict resolution, including its benefits and limitations
  • Understand the role of a mediator in facilitating communication and helping parties reach a mutually acceptable agreement
  • Understand the mediation process in practice, including the stages involved and the techniques used
  • Understand the underlying principles of mediation, such as impartiality, confidentiality, and self-determination
Understanding Mental HealthReal unit · NOCN
You'll gain an understanding of mental health definitions, influencing factors, and distinctions between mental health and illness. The unit also covers treatment methods, aggression management, therapeutic communication, and care agency roles.

What you'll be able to do

  • Understand the definition of ‘Mental Health’ and its various aspects
  • Know about different methods used for treating and controlling mental illness, including therapeutic interventions and medication
  • Know about effective management techniques for dealing with aggression and challenging behaviour in individuals with mental health conditions
  • Know about the application of therapeutic communication skills when interacting with individuals experiencing mental health issues
  • Know about the roles and functions of various agencies and organisations that provide care services and support for people who are mentally ill
Understanding PlagiarismReal unit · NOCN
This unit provides learners with an understanding of plagiarism, its types, and ethical implications. You'll learn methods to avoid plagiarism and apply correct citation and referencing techniques in academic and professional contexts.

What you'll be able to do

  • Understand the fundamental concept of plagiarism and its implications.
  • Know the different types and forms that plagiarism can take.
  • Understand the methods and strategies for avoiding plagiarism in academic and professional work.
  • Correctly use appropriate citation methods and referencing techniques.
Understanding Record Keeping for the Care WorkerReal unit · NOCN
This unit equips care workers with knowledge of accurate and confidential record keeping. You'll understand legal and ethical requirements, methods for maintaining confidentiality, and the importance of individual-centred records and proper storage systems.

What you'll be able to do

  • Explain the importance of keeping accurate and up-to-date records of the care given to individuals.
  • Describe methods for ensuring the confidentiality of individuals’ information in record keeping.
  • Identify different record storage systems and methods of recording information.
  • Explain the significance of records being ‘individual centred’ and reflecting the individual's needs and preferences.
  • Demonstrate the skills needed in keeping accurate and comprehensive records.
  • Explain issues regarding transmitting and receiving information, including data protection and security.
  • Recognise the importance of different types of information to the Care Worker in providing effective care.
Understanding Techniques used in FloristryReal unit · NOCN
You'll gain knowledge of essential floristry tools, equipment, and plant materials. This unit covers conditioning and preservation techniques, basic design principles, and construction methods used in floristry to create floral arrangements.

What you'll be able to do

  • Identify relevant tools and equipment used in floristry.
  • Identify relevant plant materials used in floristry.
  • Describe conditioning techniques used to prepare plant materials for floristry.
  • Describe preservation techniques used to extend the life of floral arrangements.
  • Explain basic design principles used in floristry.
  • Describe construction techniques used to create floral arrangements.
Understanding Visual ImpairmentReal unit · NOCN
This unit provides learners with knowledge of the anatomy and physiology of the eye, the main causes of visual impairment and blindness, and the impact of the environment on visual impairment. You'll also recognise mobility strategies and communication methods used by people with visual impairment.

What you'll be able to do

  • Understand the basic anatomy and physiology of the eye, including the function of key structures
  • Know the main causes of visual impairment and blindness, including congenital conditions, diseases and injuries
  • Understand the relationship between visual impairment and the environment, including the impact of lighting, contrast and accessibility
  • Recognise the different mobility strategies used by people with visual impairment, such as using a white cane or guide dog
  • Know about methods of communication used by and with people who have a visual impairment, including Braille, large print and assistive technology
  • Know about agencies providing services for people with a visual impairment, including support groups, rehabilitation centres and specialist healthcare providers
Undertaking Group WorkReal unit · NOCN
This unit provides learners with the knowledge and skills to plan, undertake, and evaluate group work activities. You'll understand key concepts such as collabouration and synergy, and develop the ability to define roles and responsibilities within a group.

What you'll be able to do

  • Understand the fundamental concepts underpinning group work and its purpose.
  • Plan group work activities, including defining roles and responsibilities.
  • Undertake group work activity effectively, demonstrating collaboration and communication skills.
  • Evaluate a group's performance, identifying strengths and areas for improvement.
Undertaking a Research ProjectReal unit · NOCN
This unit equips learners with the skills to plan and conduct a research project, including defining objectives, selecting methodologies, collecting and analysing data, and presenting findings. You'll also learn to evaluate the validity and reliability of research reports.

What you'll be able to do

  • Plan a research project, defining clear objectives, scope, and methodology
  • Undertake a research project, collecting and analysing relevant data
  • Present the findings of a research project in a clear and concise manner
  • Evaluate a research report, assessing its validity, reliability, and conclusions
Undertaking an enterprise projectReal unit · NOCN
You'll explore characteristics of successful enterprises and develop skills to generate, plan, execute, and review an enterprise project. The unit emphasises resource management, market research, and project evaluation.

What you'll be able to do

  • Know the characteristics and factors that contribute to successful enterprises.
  • Generate a range of ideas for an enterprise project and select the most viable option.
  • Develop a detailed plan for undertaking an enterprise project, including resources and timelines.
  • Carry out the planned enterprise project, managing tasks and resources effectively.
  • Review the outcomes of the enterprise project and identify areas for improvement.
Using Acoustic Recording TechniquesReal unit · NOCN
You'll learn to plan and execute acoustic recording sessions for small ensembles, applying microphone techniques and understanding acoustic principles. The unit includes reviewing recordings to assess quality and effectiveness.

What you'll be able to do

  • Plan a recording session effectively for a small ensemble, considering all necessary resources and logistics.
  • Understand and apply various microphone techniques to capture high-quality audio recordings.
  • Know and understand the principles of acoustic recording, including room acoustics and microphone placement.
  • Record the ensemble, ensuring optimal sound quality and balance.
  • Review the recording critically, identifying areas for improvement in future sessions.
Using Algebra and GraphsReal unit · NOCN
You'll develop skills in using algebraic expressions, equations, indices, and standard form, alongside constructing and interpreting graphs. The unit focuses on applying these mathematical techniques to solve real-life problems.

What you'll be able to do

  • Apply indices and standard form in mathematical calculations.
  • Manipulate algebraic expressions and solve equations.
  • Construct and interpret graphs to describe real-life situations.
Using CalculationsReal unit · NOCN
This unit develops learners' ability to order and calculate with positive and negative numbers, including decimals. You'll understand multiples and factors and apply estimation and checking methods to verify calculation accuracy.

What you'll be able to do

  • Order positive numbers of any size, including numbers with up to three decimal places
  • Understand the concept of negative numbers and their representation
  • Calculate with whole numbers of any size and numbers with up to three decimal places, using appropriate methods
  • Understand the concepts of multiples and factors and their relationship
  • Check answers to calculations using estimation or inverse operations to ensure accuracy
Using Digital Sampling Techniques for ComposingReal unit · NOCN
It teaches you to understand digital sampling techniques in music production, including the role of samplers and selection of loops. You'll produce original compositions, remix tracks, and review their work using hardware and software samplers.

What you'll be able to do

  • Understand the role and function of samplers in music production
  • Choose appropriate loops for sampling in music production
  • Produce a musical composition using digital sampling techniques and loops
  • Remix an existing musical composition using digital sampling techniques
  • Review the quality and effectiveness of the compositions produced
Using EmailReal unit · NOCN
You'll learn to compose, format, and send e-mail messages using appropriate language and tools. The unit also covers managing incoming e-mails effectively through organisation, prioritisation, and timely responses.

What you'll be able to do

  • Use e-mail software tools and techniques to compose and send messages effectively
  • Manage incoming e-mail effectively by organising, prioritising, and responding appropriately
Using Sequencing Technology in CompositionReal unit · NOCN
This unit introduces learners to sequencing and MIDI technology in music production. You'll understand sequencer functions and processes, enabling them to use sequencing technology as a compositional tool.

What you'll be able to do

  • Understand the fundamental principles of sequencing technology.
  • Understand the application of MIDI technology in music production.
  • Understand the various functions and capabilities of a sequencer.
  • Know the step-by-step process involved in using a sequencer for music creation.
  • Understand how a sequencer can be effectively utilised as a tool for musical composition.
Using Spelling Rules and StrategiesReal unit · NOCN
You'll develop independent spelling strategies using phonics, morphology, and etymology. The unit also covers memory techniques and methods to improve spelling accuracy and correct errors.

What you'll be able to do

  • Use independent spelling strategies to spell accurately, including using phonics, morphology, and etymology.
  • Know the importance of developing memory skills in learning spellings, including techniques for memorisation and recall.
  • Know and use methods to learn how to spell words, including using mnemonics, visual aids, and repetition.
Using the InternetReal unit · NOCN
You'll gain the skills to connect to the Internet and navigate webpages using browser tools. The unit also covers effective online communication and the importance of safety and security practices when working online.

What you'll be able to do

  • Connect to the Internet using appropriate hardware and software
  • Use browser software to navigate webpages effectively
  • Use browser tools to search for information from the Internet efficiently
  • Use browser software to communicate information online
  • Understand the need for safety practices when working online
  • Understand the need for security practices when working online
Using the Internet for Music PromotionReal unit · NOCN
You'll study internet methods for music distribution and promotion, including copyright considerations related to web design. The unit teaches you to design a music-related website incorporating appropriate content and functionality.

What you'll be able to do

  • Know about the various methods of using the Internet for music distribution and promotion.
  • Know about copyright laws and regulations in relation to web design and online music promotion.
  • Design and develop a music related website, incorporating relevant content and functionality.
Valuing Equality and DiversityReal unit · NOCN
You'll explore the concepts of equality, diversity, and discrimination within the workplace and wider society. The unit emphasises the importance of promoting equality and diversity to foster inclusive environments.

What you'll be able to do

  • Understand different aspects of equality in the workplace and wider society.
  • Understand different aspects of diversity in the workplace and wider society.
  • Understand different aspects of discrimination in the workplace and wider society.
Video SoftwareReal unit · NOCN
It teaches you to use video hardware and software to capture, combine, and edit video sequences. You'll develop skills in adjusting settings and presenting video effectively for various contexts.

What you'll be able to do

  • Use video hardware and software effectively to capture video sequences, ensuring appropriate settings and quality
  • Use video software tools and techniques to combine, edit, and enhance video sequences, creating a cohesive final product
  • Play and present video sequences effectively, considering factors such as audience, environment, and purpose
Website SoftwareReal unit · NOCN
This unit equips learners with skills to create, style, and publish websites using HTML and CSS. You'll develop website structures, apply consistent styling, implement responsive design, and optimise content for accessibility across different devices and browsers.

What you'll be able to do

  • Create structures for websites, using appropriate coding languages and frameworks
  • Create styles for websites, ensuring consistency and accessibility
  • Use website software tools to prepare content for websites, optimising for different devices and browsers
  • Publish websites, following established procedures and protocols
Woodwork Jointing SkillsReal unit · NOCN
You'll gain knowledge of common woodworking joints, including their strengths and weaknesses. The unit develops practical skills to safely construct various joints and select appropriate types for specific woodworking projects.

What you'll be able to do

  • Know common types of joints used in woodworking construction, including their strengths and weaknesses.
  • Make different types of woodworking joints accurately and safely, using appropriate tools and techniques.
  • Select appropriate woodworking joints for a given project, considering factors such as strength, appearance, and ease of construction.
Word Processing SoftwareReal unit · NOCN
You'll learn to accurately enter, combine, and format text and other information within word processing documents. The unit includes creating and modifying layouts and using software tools to present documents effectively.

What you'll be able to do

  • Enter text accurately within word processing documents
  • Combine text and other information accurately within word processing documents
  • Create layouts for word processing documents
  • Modify layouts for word processing documents
  • Create structures for word processing documents
  • Modify structures for word processing documents
  • Use word processing software tools to format documents effectively
  • Use word processing software tools to present documents effectively to meet requirements
Work ExperienceReal unit · NOCN
This unit provides learners with practical work experience, enhancing their understanding of organisational business and their role within it. You'll follow workplace procedures and reflect on their learning from the experience.

What you'll be able to do

  • Know the business of the organisation and requirements of own role within it
  • Follow workplace procedures, adhering to health and safety regulations and company policies
  • Identify what was learnt from the work experience, reflecting on skills developed and knowledge gained
Writing for Meaning SkillsReal unit · NOCN
You'll learn to identify the purpose and audience of writing, adapting styles accordingly. The unit covers planning, drafting, and structuring written work to communicate effectively in different formats.

What you'll be able to do

  • Identify the purpose in a piece of writing, recognising the author's intent and target audience
  • Use different writing styles to suit different purposes and audiences
  • Understand the format of a piece of writing, including structure, layout, and conventions
  • Use writing in order to communicate effectively, conveying information and ideas clearly
  • Plan a piece of writing, outlining key points and structuring arguments
  • Understand the process of drafting a piece of writing, including revision and editing techniques
Young People, Law and OrderReal unit · NOCN
This unit explores the social, economic, and personal factors contributing to youth crime and examines the consequences of crime on victims and offenders. You'll gain knowledge of the Criminal and Youth Justice Systems, including custodial and alternative sentencing, and understand the roles of local agencies.

What you'll be able to do

  • Understand the reasons why some young people become involved in crime, considering social, economic and personal factors
  • Understand the consequences of crime on different people, including victims, offenders, families and communities
  • Know about the structure and processes of the Criminal/Youth Justice System, including key agencies and their roles
  • Understand the purpose and application of custodial and alternative forms of sentences for young offenders
  • Understand the roles and responsibilities of local agencies involved in preventing youth crime and supporting young offenders

The honest bit

You’ve started things before

Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.

There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.

And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.

Your passport

Every credit is a stamp you keep

Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.

Active Citizenship in the Local CommunityAdapting to Change at WorkAirline and Airport OperationsAssertiveness and Decision Making SkillsAudio SoftwareBuilding a Personal Career PortfolioBusiness CommunicationBusiness Organisation Structures

Each stamp is a real unit registered against this qualification.

Who’d teach you this

The Evidence Evaluator

Assessor

Helps you show what you can actually do, gathering the evidence that proves it as you learn.

Meet all twelve tutors

Where this connects

Where these credits take you

A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.

See Your Progress GrowIllustration
NOCN Level 2 Diploma in Skills for Employment, Training and Personal Development
  • Advise customers on selection and application of timber and timber-based products
  • Assess market opportunities and develop a business case
  • Contribute to the protection of children and young people from abuse
  • Create and Manage the Optimal Data Environment and Data Structures
  • Direct and manage research and development activities
  • Enable access to further learning and development opportunities
  • Enable access to future learning and development opportunities
  • Enable learners to identify, reflect and use their learning to enhance their future personal development
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

Where this can lead

Airport Operations Coordinator

This isn't just a job; it's the start of a really interesting career in an industry that never sleeps. If you're ready to learn, work hard, and make a real difference to millions of passengers, then we'd love to hear from you.

See the whole journey →

Skills it covers

What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.

Advise customers on selection and application of timber and timber-based productsAssess market opportunities and develop a business caseContribute to the protection of children and young people from abuseCreate and Manage the Optimal Data Environment and Data StructuresDirect and manage research and development activitiesEnable access to further learning and development opportunitiesEnable access to future learning and development opportunitiesEnable learners to identify, reflect and use their learning to enhance their future personal developmentFollow health and safety requirements for sound productionIdentify and recommend sources of funding for selected research and development topicsIdentify, import and tailor existing National Occupational Standards (NOS)Induct volunteersInterpret results of research and development activitiesMaintain records of volunteersMake-up a Finished DesignManage and Facilitate Family LearningMonitor, evaluate and improve processes for delivering mental health services to a populationOrganise a test that uses genetic technologies+19 more

How you’ll actually learn this

One-to-one, on your own real work

A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.

One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Active Citizenship in the Local CommunityLevel 2

Applied to your work in any of these jobs

This unit provides learners with an understanding of social diversity within local communities, including aspects such as ethnicity, religion, and age. Learners will explore the importance of active participation and engagement in community activities.

How the thinking builds
  1. Remember
  2. Understand
  3. Apply
  4. Analyse
  5. Evaluate
  6. Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.
Your PlanIllustration

Built for NOCN Level 2 Diploma in Skills for Employment, Training and Personal Development

153 units in this credential, in the order it lists them, awarded by NOCN.

  1. Active Citizenship in the Local Community
  2. Adapting to Change at Work
  3. Airline and Airport Operations
  4. Assertiveness and Decision Making Skills
  5. Audio Software
  6. Building a Personal Career Portfolio

and 147 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

One to one, not one to many

No two people run this the same way

A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.

  1. Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
  2. What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
  3. The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
  4. How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
  5. Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.

See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.

Why it sticks

Most courses stop at remembering

There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.

  1. 6CreateThe Creative Catalyst
  2. 5EvaluateThe Evidence Evaluator
  3. 4AnalyseThe Analyst
  4. 3ApplyThe Coach
  5. 2UnderstandThe Connector
  6. 1RememberThe Builder

Where most courses leave you Where Zavmo takes you

Why this matters: AI can already remember and understand for you. What it can’t do is take your real problem and judge the right call. So the only learning worth paying for is the learning that takes you to the top. That’s exactly what a tutor doing it with you, on your real work, is for.

The value

Why the companion is worth £70 a month

You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.

That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.

Earned on your own work, taught to the top.

Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.