How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer OCN London has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and OCN London awards. A qualified assessor at the centre judges your evidence, and the certificate comes from OCN London.
01What it is
The OCNLR Level 1 Award in IT User Skills (ITQ) is aligned to the National Occupational Standards (NOS) for IT users. The qualification is intended to provide relevant knowledge, understanding and skills development. It is designed to equip individuals with the IT user skills needed for participation in employment and society.
These are the units OCN London registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with OCN London. It does the teaching and the mapping. OCN London sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
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02The units
What each unit actually teaches you to do
Audio Software Real unit · OCN London
It teaches you to use audio hardware and software to capture audio sequences, addressing compatibility between devices, software, and file formats. You'll select and apply suitable input devices and software to record and edit audio effectively.
What you'll be able to do
- Use audio hardware and software to capture sequences.
- Use audio software tools and techniques to combine and edit sequences.
- Play and present audio sequences.
Audio Software Real unit · OCN London
You'll develop practical skills in connecting and configuring audio hardware, capturing audio sequences, and using audio software to edit and present audio content. The unit focuses on utilising tools to manipulate audio for optimal quality.
What you'll be able to do
- Use audio hardware to capture sequences.
- Use audio software to capture sequences.
- Use audio software tools to edit sequences.
- Use audio software techniques to edit sequences.
- Play audio sequences.
- Present audio sequences.
Audio Software Real unit · OCN London
You'll learn to use audio hardware and software to capture, combine, edit, play, and present audio sequences. The unit covers selecting appropriate tools and techniques to manage audio content accurately and effectively.
What you'll be able to do
- Use audio hardware and software to capture audio sequences accurately
- Use audio software tools to combine and edit audio sequences creatively
- Play and present audio sequences in an appropriate format
Bespoke Software Real unit · OCN London
This unit provides learners with the ability to input, organise, combine, edit, process, format, and present information using bespoke software applications. You'll develop data management and presentation skills in accordance with relevant guidelines.
What you'll be able to do
- Input, organise and combine information effectively using bespoke software applications
- Use tools and techniques to edit, process, format and present information using bespoke software
Bespoke Software Real unit · OCN London
You'll learn to input and combine information accurately using bespoke software applications. The unit covers organising, retrieving, and presenting information efficiently while ensuring data accuracy and consistency.
What you'll be able to do
- Input information accurately using bespoke applications
- Combine information effectively using bespoke applications
- Use appropriate structures to organise information efficiently within bespoke applications
- Retrieve information efficiently using appropriate structures within bespoke applications
- Use the functions of the software effectively to process information
- Use the functions of the software effectively to present information
Bespoke Software Real unit · OCN London
This unit equips learners with skills to input and combine information using bespoke software, create and modify structures for organisation, and exploit software functions to process and present information effectively within a logical framework.
What you'll be able to do
- Input information using bespoke software.
- Combine information using bespoke software.
- Create appropriate structures to organise information efficiently.
- Modify appropriate structures to organise information efficiently.
- Retrieve information efficiently using bespoke software.
- Exploit the functions of the software effectively to process information.
- Exploit the functions of the software effectively to present information.
Computer Basics Real unit · OCN London
You'll gain foundational knowledge of computer hardware components, input devices, terminology, performance factors, operating systems, and IT career opportunities. The unit provides a broad understanding of computer basics relevant to IT litreacy.
What you'll be able to do
- Understand the basic components of a computer and their functions
- Understand the function of key input devices
- Understand common computer terminology
- Understand the factors affecting computer performance
- Understand different computer features
- Understand the purpose of computer operating systems
- Understand potential career opportunities for individuals with IT literacy skills
Computer Security and Privacy Real unit · OCN London
This unit covers computer security and privacy principles, including recognising security threats, protecting data and devices, and maintaining safe online practices. You'll understand how to keep systems secure and apply ethical considerations in IT use.
What you'll be able to do
- Understand the fundamental principles of computer security
- Understand the importance of computer privacy
- Understand methods to protect a computer from security threats
- Understand methods to protect data from security breaches
- Understand how to protect oneself from online security threats
- Understand how to protect family members from online security threats
- Understand how to maintain a secure and updated computer system
- Understand the principles of computer ethics
Computerised Accounting Software Real unit · OCN London
You'll learn to access, enter, edit, and process accounting information using computerised accounting software. The unit includes producing accounting documents and summary reports while adhering to data security and legal requirements.
What you'll be able to do
- Access accounting information within computerised accounting software
- Enter accounting information accurately into computerised accounting software
- Edit accounting information within computerised accounting software
- Use appropriate tools and techniques to process business transactions using computerised accounting software
- Produce accounting documents using computerised accounting software to meet specified requirements
- Produce summary reports using computerised accounting software to meet specified requirements
Computerised Accounting Software Real unit · OCN London
This unit covers accessing, entering, and editing accounting information using computerised accounting software. You'll learn to process business transactions and produce accounting documents and summary reports that meet specified requirements.
What you'll be able to do
- Access accounting information within computerised accounting software
- Enter accounting information accurately into computerised accounting software
- Edit accounting information effectively within computerised accounting software
- Select appropriate tools and techniques to process business transactions using computerised accounting software
- Use selected tools and techniques effectively to process business transactions using computerised accounting software
- Produce accounting documents to meet specified requirements using computerised accounting software
- Produce summary reports to meet specified requirements using computerised accounting software
Computerised Accounting Software Real unit · OCN London
You'll gain the ability to access and navigate computerised accounting software, input and edit accounting data, process transactions from source documents, generate management information reports, and set up a computerised accounting system ready for use.
What you'll be able to do
- Access computerised accounting software to input accounting information
- Enter and edit accounting information within the computerised accounting software
- Process business transactions using source documents within the computerised accounting system
- Develop management information reports using the computerised accounting software
- Interpret management information reports generated by the computerised accounting software
- Set up a computerised accounting system ready for use, configuring necessary parameters and settings
Data Management Software Real unit · OCN London
You'll gain skills to accurately enter, edit, maintain, and retrieve data records using data management software. The unit focuses on ensuring data integrity and presenting data clearly to meet specified requirements.
What you'll be able to do
- Enter data records into a data management system accurately
- Edit existing data records within a data management system effectively
- Maintain data records within a data management system to ensure data integrity
- Retrieve specific data records from a data management system based on defined criteria
- Display retrieved data records in a clear and understandable format to meet specified requirements
Data Management Software Real unit · OCN London
You'll develop the ability to enter, edit, maintain, retrieve, and display data records in a data management system. The unit emphasises data accuracy, error correction, and compliance with relevant guidelines.
What you'll be able to do
- Enter data records accurately into a data management system
- Edit data records within a data management system, ensuring data integrity
- Maintain data records in a data management system, following established procedures
- Retrieve specific data records from a data management system based on given criteria
- Display retrieved data records in a clear and understandable format to meet specified requirements
Data Management Software Real unit · OCN London
It teaches you to enter, edit, and maintain data records within a data management system, understanding data security risks and protection procedures. You'll also retrieve and display data records using queries and reports.
What you'll be able to do
- Enter data records accurately into a data management system
- Edit data records effectively within a data management system
- Maintain data records appropriately within a data management system
- Retrieve data records effectively to meet specified requirements
- Display data records clearly to meet specified requirements
Data Management Software Real unit · OCN London
This unit equips learners with skills to enter, edit, maintain, retrieve, and display data records within a data management system. You'll ensure data accuracy and security while meeting organisational procedures and requirements.
What you'll be able to do
- Enter data records into a data management system
- Edit data records within a data management system
- Maintain data records within a data management system
- Retrieve data records from a data management system to meet specified requirements
- Display data records from a data management system to meet specified requirements
Database Software Real unit · OCN London
You'll learn to accurately enter, edit, and organise structured data within a database environment. The unit also covers using database software tools to extract information and produce reports, ensuring data accuracy and consistency.
What you'll be able to do
- Enter structured information accurately into a database
- Edit structured information within a database to maintain data integrity
- Organise structured information effectively within a database to facilitate retrieval and analysis
- Use database software tools to extract specific information from the database
- Use database software tools to produce reports that summarise and present database information clearly
Database Software Real unit · OCN London
It teaches you to enter, edit, and organise structured information within a database using database software. You'll also develop skills to use software tools to produce reports from the database effectively.
What you'll be able to do
- Enter structured information into a database using database software
- Edit structured information within a database using database software
- Organise structured information within a database using database software
- Use database software tools to generate reports
- Produce reports from a database using database software
Database Software Real unit · OCN London
This unit focuses on creating and modifying non-relational database tables using database software. You'll enter, edit, and organise structured information, run queries, and produce reports while maintaining data integrity and effective organisation.
What you'll be able to do
- Create non-relational database tables
- Modify non-relational database tables
- Enter structured information into a database
- Edit structured information in a database
- Organise structured information in a database
- Use database software tools to run queries
- Use database software tools to produce reports
Database Software Real unit · OCN London
You'll plan, create, and modify relational database tables to meet specified requirements. The unit includes entering and editing data, creating and running queries, and producing reports using database software tools.
What you'll be able to do
- Plan relational database tables to meet specified requirements.
- Create relational database tables to meet specified requirements.
- Modify relational database tables to meet specified requirements.
- Enter structured information into a database.
- Edit structured information in a database.
- Organise structured information in a database.
- Use database software tools to create data queries.
- Use database software tools to edit data queries.
- Use database software tools to run data queries.
- Use database software tools to produce reports.
Design Software Real unit · OCN London
You'll develop the ability to use design software tools to create and manipulate designs by obtaining, inserting, and combining text, images, and other elements. The unit emphasises effective design production.
What you'll be able to do
- Obtain information for designs.
- Insert information into designs.
- Combine information for designs.
- Use design software tools to create designs.
- Use design software tools to manipulate designs.
- Use design software tools to edit designs.
Design Software Real unit · OCN London
You'll learn to obtain, insert, and combine information from various sources to create, manipulate, and edit designs using design software. The unit covers understanding file formats, storage, copyright, and design context.
What you'll be able to do
- Obtain, insert and combine information effectively for creating designs
- Use design software tools to create, manipulate and edit designs according to specifications
Design Software Real unit · OCN London
This unit focuses on using design software to obtain, insert, and combine information for designs. You'll consider technical factors and copyright constraints while creating, manipulating, and editing designs to meet specific needs.
What you'll be able to do
- Obtain information from various sources for use in designs
- Insert information accurately into design software
- Combine information effectively to create comprehensive designs
- Use design software tools to create original designs
- Manipulate design elements to achieve desired visual effects
- Edit designs to refine details and meet specifications
Design and Imaging Software Real unit · OCN London
It teaches you to obtain and insert information for designs or images and use design and imaging software tools to manipulate and edit drawings or images. You'll ensure accuracy and consistency in their work.
What you'll be able to do
- Obtain information required for designs or images from appropriate sources
- Insert obtained information accurately into designs or images
- Use design and imaging software tools to manipulate drawings or images
- Use design and imaging software tools to edit drawings or images, ensuring quality and consistency
Desktop Publishing Software Real unit · OCN London
It teaches you to select suitable designs and page layouts for publications based on audience and purpose. You'll edit and format publications, manipulate images and graphic elements, and apply templates to create professional documents.
What you'll be able to do
- Select appropriate designs for publications using desktop publishing software
- Use appropriate page layouts for publications using desktop publishing software
- Input text accurately within publications using desktop publishing software
- Combine text and other information effectively within publications using desktop publishing software
- Use desktop publishing software techniques to edit publications effectively
- Use desktop publishing software techniques to format publications effectively
Desktop Publishing Software Real unit · OCN London
You'll gain skills to analyse target audience and purpose, select and apply appropriate designs and page layouts using desktop publishing software. The unit covers inputting, combining, and formatting text and other elements to produce visually appealing publications.
What you'll be able to do
- Select appropriate designs and page layouts for publications, considering the target audience and purpose
- Use appropriate designs and page layouts for publications
- Input text into publications using desktop publishing software
- Combine text and other information within publications, such as images and graphics
- Use desktop publishing software techniques to edit publications, including proofreading and making corrections
- Use desktop publishing software techniques to format publications, including setting fonts, styles, and spacing
Desktop Publishing Software Real unit · OCN London
This unit provides learners with skills to create publications using desktop publishing software. You'll select appropriate designs and page layouts, input text and other information accurately, and edit and format publications effectively.
What you'll be able to do
- Use appropriate designs for a publication, considering its purpose and target audience
- Use appropriate page layouts for a publication, ensuring readability and visual appeal
- Input text accurately into a publication using desktop publishing software
- Input other information (e.g., images, charts) into a publication using desktop publishing software
- Use desktop publishing software techniques to edit the text within a publication
- Use desktop publishing software techniques to format a publication, applying styles and ensuring consistency
Desktop Publishing Software Real unit · OCN London
You'll learn to select and use appropriate designs and page layouts for publications, input and combine text and other information, and apply editing and formatting techniques using desktop publishing software. The unit includes copyright considerations.
What you'll be able to do
- Select and use appropriate designs and page layouts for publications, considering the target audience and purpose
- Input and combine text and other information within publications, ensuring accuracy and consistency
- Use desktop publishing software techniques to edit and format publications, enhancing their visual appeal and readability
Digital Lifestyle Real unit · OCN London
This unit provides learners with foundational knowledge of digital technology, including digital audio, video, and photography principles. You'll also explore career opportunities within the digital technology sector.
What you'll be able to do
- Understand the fundamental concepts and components of digital technology
- Understand the basic principles of digital audio, including recording and playback
- Understand the basic principles of digital video, including recording and playback
- Understand the basic principles of digital photography, including image capture and editing
- Understand the range of career opportunities available to individuals with digital technology experience
Drawing and Planning Software Real unit · OCN London
This unit covers the use of drawing and planning software to input, organise, and combine information for drawings or plans. You'll learn to accurately input data and use software tools to edit, manipulate, format, and present drawings or plans effectively.
What you'll be able to do
- Input information for drawings or plans using appropriate methods
- Organise information effectively for use in drawings or plans
- Combine information from different sources to create comprehensive drawings or plans
- Use appropriate tools and techniques to edit drawings or plans
- Manipulate elements within drawings or plans to achieve desired outcomes
- Format drawings or plans to meet specific requirements
- Present drawings or plans in a clear and professional manner
Drawing and Planning Software Real unit · OCN London
You'll develop the ability to input data accurately using appropriate units and scales within drawing or planning software. The unit also covers organising layers and groups, selecting suitable tools, and applying naming conventions to maintain clarity in drawings or plans.
What you'll be able to do
- Input information accurately for the creation of drawings or plans using appropriate software
- Organise information logically within drawings or plans to ensure clarity and coherence
- Combine different types of information effectively within drawings or plans
- Use drawing and planning software tools to edit drawings or plans
- Manipulate elements within drawings or plans to achieve desired visual effects
- Format drawings or plans to meet specific presentation standards
- Present drawings or plans in a clear and professional manner
Drawing and Planning Software Real unit · OCN London
You'll learn to input, organise, and combine information for drawings or plans using drawing and planning software. The unit includes using software tools and techniques to edit, manipulate, format, and present drawings or plans effectively.
What you'll be able to do
- Input, organise and combine information effectively for creating drawings or plans
- Use appropriate tools and techniques to edit, manipulate, format and present drawings or plans to a professional standard
IT Communication Fundamentals Real unit · OCN London
You'll learn to select and use a variety of information sources to meet specific needs. The unit covers effective information gathering, summarising from multiple sources, and safe, responsible use of IT to communicate and exchange information.
What you'll be able to do
- Select a variety of sources of information to meet specific needs
- Use a variety of sources of information effectively to meet specific needs
- Access Internet-based information effectively
- Search for Internet-based information efficiently
- Select relevant Internet-based information appropriately
- Use selected Internet-based information effectively
- Evaluate the fitness for purpose of Internet-based information accurately
- Select IT tools to communicate and exchange information safely
- Use IT tools to communicate and exchange information responsibly
- Use IT tools to communicate and exchange information effectively
IT Communication Fundamentals Real unit · OCN London
This unit focuses on using IT to communicate and exchange information effectively. You'll identify and select appropriate information sources, access and search internet-based information, and assess its reliability and fitness for purpose.
What you'll be able to do
- Use a variety of sources of information to meet needs
- Access, search for, select and use Internet-based information and assess its fitness for purpose
- Select and use IT to communicate and exchange information
IT Security for Users Real unit · OCN London
This unit provides learners with the skills to develop and implement procedures for monitoring and minimising security risks to IT systems and data. You'll identify potential risks, select monitoring procedures, and record and report on security issues effectively.
What you'll be able to do
- Select appropriate procedures to monitor security risks to IT systems and data.
- Use appropriate procedures to monitor security risks to IT systems and data.
- Develop appropriate procedures to minimise security risks to IT systems and data.
IT Security for Users Real unit · OCN London
It teaches you to identify common security risks to IT systems and data, describe methods to minimise these risks, and apply appropriate security measures. You'll understand how to protect IT systems and data from potential threats.
What you'll be able to do
- Use appropriate methods to minimise security risks to IT systems
- Use appropriate methods to minimise security risks to data stored on IT systems
IT Security for Users Real unit · OCN London
You'll select and apply appropriate methods to minimise security risks to IT systems and data based on given scenarios. The unit includes explaining the rationale for chosen security measures and demonstrating their practical use to safeguard information.
What you'll be able to do
- Select appropriate methods to minimise security risk to IT systems.
- Use appropriate methods to minimise security risk to IT systems.
- Select appropriate methods to minimise security risk to data.
- Use appropriate methods to minimise security risk to data.
IT Software Fundamentals Real unit · OCN London
You'll learn to select and use software applications to address specific needs and solve problems. The unit covers entering, developing, and formatting different types of information and presenting it clearly and appropriately for the intended audience.
What you'll be able to do
- Select appropriate software applications to meet specific needs and solve identified problems
- Use software applications to enter, develop, and format different types of information to suit its meaning and purpose
- Present information in ways that are fit for the intended purpose and target audience
- Make effective use of available IT tools and facilities to present information clearly and concisely
IT Software Fundamentals Real unit · OCN London
It teaches you to select appropriate software applications based on requirements and justify their choices. You'll enter, develop, combine, and format various information types, evaluate IT tools and facilities, and present information suitably for purpose and audience.
What you'll be able to do
- Select appropriate software applications to meet needs.
- Use appropriate software applications to meet needs.
- Select appropriate software applications to solve problems.
- Use appropriate software applications to solve problems.
- Enter different types of information to suit its meaning and purpose.
- Develop different types of information to suit its meaning and purpose.
- Combine different types of information to suit its meaning and purpose.
- Format different types of information to suit its meaning and purpose.
- Present information in ways that are fit for purpose.
- Present information in ways that are fit for the audience.
- Evaluate the selection of IT tools to present information.
- Evaluate the use of IT tools to present information.
- Evaluate the selection of IT facilities to present information.
- Evaluate the use of IT facilities to present information.
IT User Fundamentals Real unit · OCN London
This unit provides learners with foundational skills to use IT systems effectively, including organising, storing, and retrieving information efficiently. You'll also understand and apply safety and security practices and carry out routine maintenance and problem-solving.
What you'll be able to do
- Use IT systems effectively to meet identified needs
- Organise, store, and retrieve information efficiently using appropriate IT tools and techniques
- Follow and understand the need for safety and security practices when using IT systems
- Carry out routine maintenance of IT systems and respond appropriately to routine IT system problems
IT User Fundamentals Real unit · OCN London
You'll develop fundamental skills to use IT systems for a variety of tasks, managing information storage logically and securely. The unit includes following safety and security practices, using appropriate file naming conventions, backing up data, and troubleshooting system problems.
What you'll be able to do
- Use IT systems to meet a variety of needs.
- Manage information storage appropriately.
- Manage information retrieval appropriately.
- Follow safety practices.
- Understand the need for safety practices.
- Follow security practices.
- Understand the need for security practices.
- Maintain the IT system.
- Troubleshoot IT system problems.
IT User Fundamentals Real unit · OCN London
You'll interact with and use IT systems to meet their needs, organising, storing, and retrieving digital information appropriately. The unit also covers understanding safety and security practices, maintaining systems, and responding to common IT problems.
What you'll be able to do
- Interact with and use an IT system to meet needs.
- Organise digital information appropriately.
- Store digital information appropriately.
- Retrieve digital information appropriately.
- Understand the need for safety practices when using IT systems.
- Understand the need for security practices when using IT systems.
- Maintain an IT system.
- Respond to common IT system problems.
Imaging Software Real unit · OCN London
This unit develops learners' skills in obtaining, inserting, and combining information from various sources to create images using imaging software. You'll use software tools to create, manipulate, and edit images to meet specific requirements.
What you'll be able to do
- Obtain, insert and combine information from various sources for use in images
- Use imaging software tools to create, manipulate and edit images to meet specified requirements
Imaging Software Real unit · OCN London
You'll gain knowledge of sourcing accurate and relevant information for image creation and learn to insert and combine this information using imaging software. The unit also covers manipulating image elements to achieve desired visual effects and editing images effectively.
What you'll be able to do
- Obtain information from various sources for use in images
- Insert information accurately into imaging software
- Combine information effectively to create comprehensive images
- Use imaging software tools to create original images
- Manipulate image elements to achieve desired visual effects
- Edit images to refine details and meet specifications
Imaging Software Real unit · OCN London
It teaches you to obtain images from diverse sources, ensuring quality suitability for imaging software. You'll insert and combine images, create new images, and manipulate existing ones using various software tools such as resizing, cropping, and rotating.
What you'll be able to do
- Obtain images from various sources for use in imaging software
- Insert images into imaging software
- Combine different images within imaging software
- Use imaging software tools to create images from scratch
- Use imaging software tools to manipulate images, including resizing, cropping, and rotating
- Use imaging software tools to edit images, including adjusting brightness, contrast, and colour
Improving Productivity Using IT Real unit · OCN London
It teaches you to plan and efficiently use appropriate IT systems and software to meet specified requirements within agreed timescales. You'll also review their IT tool selection and use to ensure successful completion of work activities.
What you'll be able to do
- Plan the use of appropriate IT systems and software to meet specified requirements and objectives
- Use IT systems and software efficiently to complete planned tasks within agreed timescales
- Review the selection and use of IT tools to make sure that work activities are successful and identify areas for improvement
Multimedia Software Real unit · OCN London
You'll gain the ability to plan multimedia product content and organisation to address target audience needs. The unit covers obtaining, inputting, and combining content, formatting multimedia elements, and presenting completed multimedia products appropriately.
What you'll be able to do
- Plan the content of multimedia products to meet identified needs
- Plan the organisation of multimedia products to ensure logical flow and user experience
- Obtain content from various sources for use in multimedia products
- Input content into multimedia software accurately and efficiently
- Combine different types of content to build engaging multimedia outcomes
- Use multimedia software tools to edit multimedia content effectively
- Format multimedia content to meet specific requirements and design principles
- Play multimedia outcomes to test functionality and user experience
- Present multimedia outcomes to stakeholders in a professional manner
Multimedia Software Real unit · OCN London
This unit develops learners' skills to analyse needs, define objectives, and plan the structure and navigation of multimedia products. You'll create storyboards or flowcharts, obtain and combine content, and use software tools to build and edit engaging multimedia outcomes.
What you'll be able to do
- Plan the content of multimedia products to meet identified needs
- Plan the organisation of multimedia products to meet identified needs
- Obtain content from various sources for use in multimedia products
- Input content into multimedia software
- Combine different types of content to build multimedia outcomes, such as text, images, audio, and video
- Use tools to build multimedia content
- Use techniques to build multimedia content
- Use tools to edit multimedia content
- Use techniques to edit multimedia content
- Play multimedia outcomes to check functionality
- Present multimedia outcomes to an audience
Multimedia Software Real unit · OCN London
It teaches you to plan, create, and edit multimedia products to meet identified needs. You'll plan content and organisation, obtain and combine content from various sources, and use multimedia software tools to edit and present multimedia outcomes effectively.
What you'll be able to do
- Plan the content of multimedia products to meet identified needs effectively
- Plan the organisation of multimedia products to ensure logical flow and user engagement
- Obtain content from various sources for inclusion in multimedia products
- Input content into multimedia software accurately and efficiently
- Combine different types of content effectively to build engaging multimedia outcomes
- Use multimedia software tools to edit multimedia content to enhance quality and relevance
- Use multimedia software tools to format multimedia content to meet specific requirements
- Play multimedia outcomes to test functionality and user experience
- Present multimedia outcomes to an audience, ensuring effective delivery and engagement
Optimise IT System Performance Real unit · OCN London
You'll maintain IT system performance by performing routine hardware and software checks, basic troubleshooting, and effective file management. The unit also covers responding to common system problems and customising the working environment to meet individual needs.
What you'll be able to do
- Maintain hardware and software in working order by performing routine checks and basic troubleshooting
- Manage files effectively to maintain optimal system performance
- Respond to common IT system problems and errors by applying appropriate solutions
- Customise the working environment to meet individual needs and preferences
Using IT Real unit · OCN London
You'll learn to plan, select, and use IT systems and software effectively for various tasks. The unit includes reviewing and adapting IT tool usage to ensure successful outcomes and developing solutions to improve ongoing IT practices.
What you'll be able to do
- Plan, select and use appropriate IT systems and software for different purposes.
- Review and adapt the ongoing use of IT tools and systems to make sure that activities are successful.
- Develop and test solutions to improve the ongoing use of IT tools and systems.
Using IT Real unit · OCN London
This unit equips learners with the ability to plan, select, and use IT systems and software to enhance productivity for themselves and others. You'll evaluate the effectiveness of their IT choices and devise solutions to improve IT tool usage.
What you'll be able to do
- Plan the selection and use of appropriate IT systems and software for different purposes
- Select and use appropriate IT systems and software for different purposes
- Evaluate the selection and use of IT tools to make sure that activities are successful
- Devise solutions to improve the use of IT tools and systems for self and others
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assist in Delivering the Data Management Infrastructure to Support Data Analysis and Reporting
- Standard
Bespoke or Specialist Software
- Standard
Computerised Accounting Software
- Standard
Computerised Accounting Software
- Standard
Computerised Accounting Software
- Standard
Create and Manage the Optimal Data Environment and Data Structures
- Standard
Create and integrate multimedia elements into digital content
- Standard
Database Software
- Standard
Database Software
- Standard
Database Software
- Standard
Deliver Data Management Infrastructure Projects
- Standard
Design and imaging software
- Standard
Design and imaging software
- Standard
Design and imaging software
- Standard
Desktop Publishing Software
- Standard
Desktop Publishing Software
- Standard
IT Communication Fundamentals
- Standard
IT Communication Fundamentals
Showing 18 of 24 standards these units map to.
04The credits
The credits, and who awards them
Level 1 credits are regulated, and they are awarded by OCN London rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Audio SoftwareAudio SoftwareAudio SoftwareBespoke SoftwareBespoke SoftwareBespoke SoftwareComputer BasicsComputer Security and Privacy
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration The Navigator Your plan for “Drawing and Planning
Software” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
- Bring your own plan Create
For “Drawing and Planning Software” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Computerised Accounting Software” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Data Management Software” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
OCNLR Level 1 Award in IT User Skills (ITQ)
- Assist in Delivering the Data Management Infrastructure to Support Data Analysis and Reporting
- Bespoke or Specialist Software
- Computerised Accounting Software
- Create and Manage the Optimal Data Environment and Data Structures
- Create and integrate multimedia elements into digital content
- Database Software
- Deliver Data Management Infrastructure Projects
- Design and imaging software
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Audio Software, one of this qualification's own units.
Applied to your own work
This unit enables learners to use audio hardware and software to capture audio sequences, addressing compatibility between devices, software, and file formats. Learners will select and apply suitable input devices and software to record and edit audio effectively.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for OCNLR Level 1 Award in IT User Skills (ITQ)
21 units in this credential, in the order it lists them, awarded by OCN London.
- Audio Software
- Bespoke Software
- Computer Basics
- Computer Security and Privacy
- Computerised Accounting Software
- Data Management Software
and 15 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.