ProQual Level 3 Award in Healthcare and Social Care Support Skills

What you'll be able to do

• Understand relevant legislation, policy and good practice related to adapting and fitting healthcare equipment, medical devices, assistive technology, associated systems or products to meet individuals’ needs
• Understand anatomy and physiology relevant to adapting and fitting prescribed items to meet individuals’ needs
• Understand specialist technical requirements of healthcare equipment, medical devices, assistive technology, associated systems or products
• Adapt prescribed items to meet individuals’ needs
• Fit prescribed items to meet the needs of individuals

What you'll be able to do

• Understand legislation, policy and procedures relevant to the safe and effective administration of medication.
• Know about common types of medication, their intended use, and potential side effects.
• Understand procedures and techniques for the accurate and safe administration of medication.
• Prepare appropriately for the administration of medication to individuals.
• Administer medication to individuals according to prescribed instructions and established procedures.
• Monitor individuals' responses to medication and report any adverse effects or concerns.

What you'll be able to do

• Understand current legislation related to administering oral nutritional products to individuals.
• Understand national guidelines related to administering oral nutritional products to individuals.
• Understand policies related to administering oral nutritional products to individuals.
• Understand protocols related to administering oral nutritional products to individuals.
• Understand good practice guidelines related to administering oral nutritional products to individuals.
• Understand common nutritional products and their uses.
• Understand how to manage possible reactions to the use of nutritional products.
• Prepare for oral administration of nutritional products.
• Administer oral nutritional products to individuals safely and effectively.
• Maintain stock of nutritional products according to organisational procedures.

What you'll be able to do

• Understand good practice in identifying information requirements related to managing conditions.
• Understand different health conditions and their potential impact on individuals.
• Understand the effects of change on individuals’ lifestyles and well-being.
• Ascertain the specific information and advice needs of individuals regarding their condition.
• Agree plans with individuals to adapt their lifestyle to manage their condition effectively.

What you'll be able to do

• Understand current legislation related to the analysis and presentation of health related data and information.
• Understand national guidelines related to the analysis and presentation of health related data and information.
• Understand policies related to the analysis and presentation of health related data and information.
• Understand protocols related to the analysis and presentation of health related data and information.
• Understand good practice related to the analysis and presentation of health related data and information.
• Prepare to analyse data and information in a health context.
• Prepare to present outputs in a health context.
• Carry out analysis of data and information.
• Review the outputs of the analysis.
• Present the outputs of the analysis.

What you'll be able to do

• Know the anatomy and physiology of the female reproductive system, including the structure and function of its various components.
• Know the anatomy and physiology of the breast, including its structure, function, and hormonal influences.
• Understand physical changes during pregnancy, including hormonal, physiological, and anatomical adaptations.

What you'll be able to do

• Understand how to place children and young people at the centre of assessment and planning.
• Participate in assessment and planning for children and young people towards the achievement of positive outcomes.
• Work with children and young people to implement the plan for the achievement of positive outcomes.
• Work with children and young people to review and update plans.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assisting and supporting individuals to use alternative and augmentative communication (AAC) systems.
• Understand how to assist and support the use of AAC systems.
• Understand how AAC systems support the needs of individuals.
• Prepare AAC equipment for individuals to use.
• Assist and support individuals to use AAC systems.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols, and good practice which inform own role in assisting in treatment programmes for individuals with severely reduced movement/mobility.
• Understand anatomical and physiological issues related to providing treatment programmes for individuals with severely reduced movement/mobility, including the impact of reduced mobility on body systems.
• Understand the specific components and objectives of treatment programmes for individuals with severely reduced movement/mobility.
• Implement treatment programmes for individuals with severely reduced movement/mobility, following instructions and guidelines from qualified professionals.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assisting in testing individuals prior to planning physical activities.
• Understand the legal and ethical considerations when assisting in testing individuals prior to planning physical activities.
• Understand health related topics in relation to physical activities.
• Understand the importance of pre-exercise screening and risk assessment.
• Understand motivation factors for physical activities.
• Understand how to encourage individuals to participate in physical activities.
• Carry out preparations to assess individuals’ ability to exercise.
• Prepare the environment and equipment for testing individuals' ability to exercise.
• Assist the practitioner to administer tests to assess individuals’ ability to exercise.
• Accurately record and report test results under supervision.

What you'll be able to do

• Understand the potential effects of the perioperative environment on individuals undergoing perioperative care
• Understand the potential effects of perioperative procedures on individuals undergoing perioperative care
• Support individuals in a perioperative environment according to their care plan
• Monitor individuals in a perioperative environment according to the requirements of their care plans

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the implementation of programmes to restore mobility, movement and functional independence.
• Understand health topics related to restoring movement and functional independence.
• Understand treatment programmes related to restoring movement and functional independence.
• Assist in implementing programmes to restore mobility, movement and functional independence.
• Make records and provide information to the practitioner.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to monitoring individuals with dysphagia, including their implications for practice.
• Understand how to assist others in monitoring the progress of individuals with dysphagia, including the methods and techniques used.
• Know the action to take as a result of the monitoring undertaken, including when to escalate concerns and who to report to.
• Assist others in monitoring individual’s progress in managing dysphagia, following established procedures and protocols.
• Report and record an individual's progress in managing their dysphagia accurately and comprehensively, in accordance with organisational requirements.

What you'll be able to do

• Understand current legislation related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Understand national guidelines related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Understand policies related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Understand protocols related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Understand good practice related to supporting individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Understand the communication needs of individuals from diverse linguistic and cultural backgrounds
• Understand the communication abilities of individuals from diverse linguistic and cultural backgrounds
• Understand how to provide speech and language therapy related care for individuals from diverse linguistic and cultural backgrounds
• Understand how to provide speech and language therapy related support for individuals from diverse linguistic and cultural backgrounds
• Know the types of information required to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Know the types of materials required to support individuals from diverse linguistic and cultural backgrounds to access speech and language therapy services
• Assist professionals in providing support for individuals from diverse linguistic and cultural backgrounds
• Assist professionals in providing support for significant others from diverse linguistic and cultural backgrounds

What you'll be able to do

• Understand the legislation related to assuring the effective functioning of radiographic image processing equipment.
• Understand the policy related to assuring the effective functioning of radiographic image processing equipment.
• Understand the good practice guidelines related to assuring the effective functioning of radiographic image processing equipment.
• Understand the procedures involved in radiographic image processing equipment.
• Understand the techniques involved in radiographic image processing equipment.
• Monitor the functioning of radiographic image processing equipment.
• Monitor the functioning of radiographic image processing environments.
• Report on the functioning of radiographic image processing equipment, in line with agreed procedures.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to caring for newborn babies when the mother is unable to do so.
• Understand how to meet the physical, social, emotional and developmental needs of newborns, including feeding, hygiene, and stimulation.
• Contribute to the safety of newborn babies within care, including monitoring their condition and responding to emergencies.
• Feed, bathe and clothe newborn babies in line with local policy and protocol, ensuring their comfort and well-being.

What you'll be able to do

• Understand current legislation related to caring for individuals with urethral catheters.
• Understand national guidelines related to caring for individuals with urethral catheters.
• Understand organisational policies related to caring for individuals with urethral catheters.
• Understand organisational protocols related to caring for individuals with urethral catheters.
• Understand good practice related to caring for individuals with urethral catheters.
• Understand the procedure of urethral catheterisation, including potential complications.
• Understand the use and application of various types of catheter care equipment.
• Prepare individuals for urethral catheter care, explaining the procedure and addressing any concerns.
• Carry out care for individuals with urethral catheters, following established procedures and maintaining hygiene standards.
• Monitor and check individuals undergoing urethral catheter care for signs of infection, discomfort, or other complications.

What you'll be able to do

• Provide respectful physical care for babies and young children, ensuring their comfort and hygiene.
• Provide routines for babies and young children that support their health and development, including sleep, feeding, and play.
• Provide opportunities for exercise and physical activity that are appropriate for the age and developmental stage of babies and young children.
• Provide safe and protective environments for babies and young children, minimising risks and hazards.
• Provide for the nutritional needs of babies under 18 months, following appropriate guidelines and individual requirements.
• Understand how to provide for the nutritional needs of young children from 18-36 months, promoting healthy eating habits and balanced diets.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role in carrying out blood collection from fixed or central lines.
• Understand the procedures involved in the collection of arterial blood from fixed or central lines.
• Prepare the environment, equipment and individual for carrying out blood collection from fixed or central lines.
• Carry out blood collection procedures from fixed or central lines safely and effectively.
• Accurately record details of blood samples taken, report any issues, and forward blood samples according to organisational procedures.
• Monitor the individual during blood collection and report any adverse reactions or concerns promptly and accurately.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols and good practice relating to performing intravenous cannulation
• Understand the purpose and functions of intravenous infusion within healthcare settings
• Prepare the environment, equipment and individual for intravenous infusion, following established procedures
• Carry out intravenous infusion safely and effectively, adhering to relevant guidelines and protocols
• Monitor the individual during intravenous infusion, recognising and responding appropriately to any adverse reactions or complications, and report findings accurately

What you'll be able to do

• Handle medical devices safely and in accordance with organisational policies and procedures, including infection control protocols.
• Demonstrate the correct procedures for loading and unloading medical devices into the steriliser, ensuring proper placement and avoiding damage.
• Understand the importance of following product release protocols after sterilisation, including checking indicators, documentation, and traceability requirements.

What you'll be able to do

• Understand current legislation, policy and good practice related to carrying out vision screening
• Understand the factors related to vision screening
• Prepare to carry out vision screening
• Carry out vision screening
• Support individuals during and after the procedure

What you'll be able to do

• Understand safety measures specific to undertaking wound drainage care, including infection control and personal protective equipment.
• Understand the principles of wound drainage and use of related equipment, including different types of drains and their functions.
• Understand procedures and techniques involved in wound drainage, ensuring aseptic technique and minimising patient discomfort.
• Prepare for wound drainage care, including gathering necessary equipment and preparing the patient.
• Carry out wound drainage care, following established procedures and monitoring the patient's condition.
• Record and report outcomes from procedure, documenting observations and any complications.

What you'll be able to do

• Know how human anatomy is used in clinical imaging to aid diagnosis and treatment planning.
• Know terminology used in clinical imaging settings to ensure effective communication and understanding within the healthcare team.

What you'll be able to do

• Understand how to work safely in a range of modalities within clinical imaging environments.
• Understand the skills required to provide effective care in clinical imaging settings.
• Provide care to patients effectively and safely in clinical imaging settings.
• Reflect on personal practice and identify areas for improvement when working in clinical imaging settings.

What you'll be able to do

• Understand the principles of using ionising radiation in a clinical setting
• Understand a range of clinical imaging techniques used in medical diagnosis
• Understand the legislation governing medical exposures to ionising radiation, including patient safety regulations
• Understand how radiation protection measures are implemented and used within the clinical imaging department to minimise risk

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to the provision of environmental and social support in the community.
• Understand how to assess the need for environmental and social support in the community.
• Understand how to assess the provision of environmental and social support in the community.
• Carry out assessments in collaboration with others to establish the need for environmental and social support in the community.
• Carry out assessments in collaboration with others to establish the provision of environmental and social support in the community.
• Plan changes to be made to the environment and social support with individuals and relevant others.

What you'll be able to do

• Understand current legislation in collating and communicating health information to individuals.
• Understand national guidelines in collating and communicating health information to individuals.
• Understand policies in collating and communicating health information to individuals.
• Understand protocols in collating and communicating health information to individuals.
• Understand good practice in collating and communicating health information to individuals.
• Identify the information to be collated, in line with agreed procedures.
• Identify the information to be communicated, in line with agreed procedures.
• Communicate health information, in line with agreed procedures.

What you'll be able to do

• Analyse concepts of health and wellbeing, including physical, mental, and social aspects.
• Understand factors influencing health and wellbeing, such as lifestyle, environment, and socio-economic circumstances.
• Encourage individuals to address issues relating to their health and wellbeing by providing information, advice, and support.
• Communicate appropriately with individuals, using effective communication skills and adapting to their individual needs and preferences.

What you'll be able to do

• Identify the stage of communication of individuals with severe and complex communication needs.
• Use appropriate styles of interaction to promote the communication skills of individuals with severe and complex communication needs.
• Record detailed observations of individuals at varying levels of communication.
• Use appropriate strategies and activities to promote the communication skills of individuals with severe and complex communication needs.
• Understand the meaning of key terms used within the field of severe communication difficulties.
• Promote choice-making by individuals with severe and complex communication needs.
• Understand how play and/or exploring the environment is linked to the development of language and communication.
• Devise an accessible plan to promote the communication skills of individuals with severe and complex communication needs.
• Evaluate changes in personal practice.

What you'll be able to do

• Explain the principles that underpin effective communication and relationships when promoting the wellbeing and mental health of older people.
• Apply principles in promoting effective communication and building relationships with older people to support their wellbeing and mental health.

What you'll be able to do

• Understand how to conduct external ear examinations in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy of the ear as related to conducting ear examinations, including key structures and their functions.
• Understand reasons for conducting an examination of the external ear, including identifying potential problems and referring appropriately.
• Prepare the environment, equipment and individual for conducting external ear examinations.
• Conduct external ear examinations safely and effectively, using appropriate techniques and equipment.
• Accurately record and report results from external ear examinations, adhering to confidentiality and data protection requirements.

What you'll be able to do

• Understand how to conduct hearing assessments in line with current legislation, national guidelines, policies, protocols and good practice guidelines.
• Know the anatomy and physiology of the ear related to hearing and how this impacts on hearing assessment.
• Understand how to maintain equipment required to assess individuals’ hearing, ensuring it is safe and fit for purpose.
• Prepare the environment, equipment and individual for conducting hearing assessments.
• Conduct hearing assessments accurately and effectively, using appropriate techniques.
• Accurately record and report the results of hearing assessments, adhering to confidentiality and data protection requirements.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to conducting routine maintenance on clinical equipment.
• Understand the procedures involved in conducting routine maintenance on clinical equipment.
• Prepare to carry out routine maintenance on clinical equipment.
• Carry out routine maintenance on clinical equipment.
• Report and record on routine maintenance carried out on clinical equipment.

What you'll be able to do

• Understand the roles and responsibilities of different professionals within a multidisciplinary team
• Understand the importance of effective communication and collaboration within a multidisciplinary team
• Participate constructively in multidisciplinary team meetings and discussions
• Contribute relevant information and observations to support team decision-making
• Communicate effectively with colleagues from different professional backgrounds when working in a multidisciplinary team
• Use appropriate communication methods to share information with the multidisciplinary team

What you'll be able to do

• Take action to discourage aggressive behaviour of people
• Take action to discourage abusive behaviour of people
• Understand the actions to take to discourage aggressive behaviour of people
• Understand the actions to take to discourage abusive behaviour of people

What you'll be able to do

• Understand how to control the use of physical resources in a health setting in line with local policy and protocol
• Advise team members on the control of expenditure and physical resource usage in a health setting
• Monitor expenditure and physical resource usage in a health setting

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to delivering exercise sessions.
• Understand the role of exercise and its physical effects on the body.
• Understand the principles and rationales for exercise programmes, including tailoring them to individual needs.
• Understand the use of exercise equipment and its safe operation.
• Deliver exercise sessions to improve individuals’ health and wellbeing, ensuring safety and effectiveness.

What you'll be able to do

• Understand how to deliver training through demonstration and instruction, including the key principles and techniques involved.
• Deliver training by demonstration, ensuring clarity, accuracy, and engagement of learners.
• Deliver training by instruction, using appropriate methods and resources to facilitate learning.
• Review learning and training effectiveness, identifying areas for improvement and providing constructive feedback.

What you'll be able to do

• Develop positive relationships with children and young people.
• Build positive relationships with people involved in the care of children and young people.

What you'll be able to do

• Know the normal patterns of learning and communication development of individuals across different age ranges.
• Understand how various speech and language disorders can affect an individual’s learning, communication development, and overall lifestyle.
• Understand how therapy programmes are designed and implemented to enable individuals to achieve specific communication goals.
• Develop suitable activities and materials for therapy programmes based on the identified communication goals of individuals.

What you'll be able to do

• Understand how resources are used to support individuals who use alternative and augmentative communication (AAC) systems, including the different types of resources available.
• Determine the resource needs of individuals who use AAC systems, based on their individual communication requirements.
• Cost and order materials, equipment and resources for individuals who use AAC systems, adhering to budgetary constraints and organisational procedures.
• Develop resources for individuals who use AAC systems, ensuring they are appropriate, accessible, and meet the individual's needs.

What you'll be able to do

• Understand the context of working in partnership with other agencies, including the benefits and challenges of collaborative working.
• Develop effective working relationships with staff in other agencies, based on mutual respect and trust.
• Sustain effective working relationships with staff in other agencies through clear communication, regular meetings, and shared goals.

What you'll be able to do

• Understand current relevant legislation, national guidelines, local policies, organisational protocols and good practice guidelines related to supporting parents/carers to care for babies during their first year.
• Understand the importance of developing positive relationships with children and young people to support their wellbeing and development.
• Establish positive and trusting relationships with children and young people.
• Provide appropriate information and advice to children and young people in an accessible and supportive manner.

What you'll be able to do

• Understand diabetes and the associated implications for individuals' health and wellbeing.
• Know the most common types of diabetes and their causes, including Type 1, Type 2, and gestational diabetes.
• Understand how to implement a person-centred approach when supporting individuals with diabetes, respecting their choices and preferences.
• Understand the nutritional needs of individuals with diabetes, including the importance of balanced meals and carbohydrate counting.
• Understand factors relating to an individual's experience of diabetes, such as emotional and psychological impact.
• Understand the importance of monitoring diabetes, including blood glucose levels and HbA1c.
• Understand the links between diabetes and other conditions, such as cardiovascular disease and kidney disease.

What you'll be able to do

• Encourage individuals to assess their behaviour to identify areas for improvement.
• Establish one-to-one relationships with clients based on trust and rapport.
• Develop Personal Health Plans for individuals that are tailored to their specific needs and goals.
• Support individuals to achieve their Personal Health Plan by providing guidance, motivation, and resources.
• Support individuals to establish and maintain positive changes in their behaviour.
• Keep accurate and confidential records of work in line with organisational procedures and data protection requirements.

What you'll be able to do

• Understand how relevant legislation, organisational policies, and accepted practice affect the support provided to individuals to manage their behaviour.
• Understand the various factors that can influence an individual's behaviour, including environmental, social, and emotional factors.
• Work collaboratively with individuals to recognise and understand the impact of their behaviour on others.
• Enable individuals to develop and implement strategies for changing their behavioural responses in a positive and constructive manner.
• Evaluate and review the effectiveness of strategies implemented for changing behavioural responses, making adjustments as necessary.

What you'll be able to do

• Understand what is required to demonstrate competence in own work role within health, social care or children’s and young people’s settings, including relevant standards and expectations.
• Reflect on own practice, identifying strengths and areas for improvement.
• Evaluate own performance against agreed standards and objectives.
• Agree a personal development plan with a supervisor or mentor, outlining specific goals and actions.
• Use learning opportunities and reflective practice to contribute to ongoing personal development and improved performance.

What you'll be able to do

• Make contact with communities
• Make contact with organisations
• Make contact with groups
• Collect accurate information on communities
• Collect accurate information on organisations
• Collect accurate information on groups
• Develop working relationships with communities

What you'll be able to do

• Understand good practice in diabetic foot care
• Understand the factors affecting foot health in individuals with diabetes
• Prepare to conduct an examination on the feet of individuals who have diabetes
• Conduct an examination on the feet of an individual with diabetes
• Report the outcome of foot examinations

What you'll be able to do

• Understand the relevant legislation related to working with housing and accommodation agencies supporting individuals with mental health needs.
• Understand national guidelines related to working with housing and accommodation agencies supporting individuals with mental health needs.
• Understand the policies and protocols related to working with housing and accommodation agencies supporting individuals with mental health needs.
• Understand good practice guidelines related to working with housing and accommodation agencies supporting individuals with mental health needs.
• Understand the nature and operation of the housing sector as related to people with mental health needs.
• Facilitate the arrangement of housing and accommodation services for individuals with mental health needs.
• Monitor the provision of housing and accommodation services for individuals with mental health needs.
• Keep accurate and up-to-date records relating to individuals' housing and accommodation.

What you'll be able to do

• Understand the role of learning and development activities in meeting individual needs.
• Identify learning and development activities to meet individual needs and preferences.
• Plan learning and development activities with individuals.
• Prepare for learning and development activities.
• Facilitate learning and development activities with individuals.
• Evaluate and review learning and development activities.

What you'll be able to do

• Understand the principles of person centred assessment
• Understand the principles of person centred care planning
• Facilitate person centred assessment
• Contribute to the planning of care
• Contribute to the planning of support
• Support the implementation of care plans
• Monitor care plans
• Facilitate a review of care plans
• Facilitate a review of the implementation of care plans

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to group presentations.
• Understand factors which contribute to effective group presentations, including audience engagement and communication techniques.
• Plan a presentation to facilitate learning, considering the needs and learning styles of the audience.
• Present information to a group in a clear, concise and engaging manner.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to identifying data requirements in a health context.
• Find and select data requirements in a health context, ensuring accuracy and relevance.
• Prepare resources to retrieve the agreed data and information, in accordance with organisational procedures.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols and good practice related to implementing hydrotherapy programmes.
• Know the key musculo-skeletal aspects of the body relevant to hydrotherapy, including anatomy and biomechanics.
• Understand the fundamental principles of hydrotherapy practice, including the therapeutic effects of water and safe handling techniques.
• Implement hydrotherapy programmes effectively and safely, following the instructions and guidance of a qualified practitioner.
• Accurately report to the practitioner on the observed outcomes of the hydrotherapy programme, including any changes in the individual's condition or behaviour.

What you'll be able to do

• Understand the fundamental principles that underpin therapeutic group activities within a care setting
• Understand the recognised benefits of therapeutic group activities for individuals
• Plan therapeutic group activities that are appropriate for the needs and abilities of the individuals involved
• Prepare the environment and resources required for therapeutic group activities
• Support individuals to participate fully in therapeutic group activities
• Contribute to the evaluation of therapeutic group activities, identifying areas for improvement

What you'll be able to do

• Understand the value of networking in a professional context

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the purpose and functions of nasogastric tubes and associated procedures
• Prepare the insertion of a nasogastric tube
• Insert a nasogastric tube
• Provide aftercare for individuals following nasogastric tube insertion

What you'll be able to do

• Understand the relevant legal and local requirements relating to the appropriate and ethical use of telecommunications when supporting individuals.
• Use a range of telecommunication technologies effectively and safely.
• Engage with individuals in a professional and supportive manner using telecommunications.
• Identify and evaluate any potential risks or dangers for individuals during the telecommunication interaction.
• Terminate the telecommunication interaction appropriately and safely.

What you'll be able to do

• Understand the role of a Health Trainer in promoting health and wellbeing within the community.
• Understand legislation and policies related to the role of the Health Trainer, including data protection and safeguarding.
• Collect accurate information on clients to assess their needs and develop appropriate interventions.
• Manage and organise own time effectively to ensure efficient delivery of services.
• Improve own competence, knowledge and skills through continuous professional development and reflective practice.

What you'll be able to do

• Maintain a safe storage environment for pharmaceutical stock.
• Carry out stock checks of pharmaceutical stock.
• Deal with stock related problems concerning pharmaceutical stock.
• Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards when maintaining pharmaceutical stock.
• Operate within the limitations of the job role when maintaining pharmaceutical stock.

What you'll be able to do

• Understand how to provide a quality service within relevant legislation.
• Understand how to provide a quality service within relevant policies.
• Understand how to provide a quality service within relevant procedures.
• Understand the importance of working with others to provide a quality service.
• Monitor quality standards in the health sector.
• Understand the importance of prioritising own workload to reduce risks to quality.

What you'll be able to do

• Understand how to make recommendations for the use of physical resources in a health setting.
• Gather information to inform expenditure proposals for physical resources.
• Interpret information to inform expenditure proposals for physical resources, in line with organisational plans and objectives.
• Present proposals for expenditure for physical resources to stakeholders.
• Negotiate proposals for expenditure for physical resources with stakeholders.

What you'll be able to do

• Understand the principles of managing the availability and use of physical resources in a health setting.
• Understand the procedures for managing the availability and use of physical resources in a health setting.
• Know the factors which may affect the use of resources in a health setting.
• Minimise the impact of factors which may affect the use of resources in a health setting.
• Manage the availability of physical resources to meet service delivery needs.
• Manage the use of physical resources to meet service delivery needs.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the manufacture of medical devices.
• Prepare to carry out the manufacturing of equipment or medical devices, ensuring all necessary resources are available.
• Carry out the manufacturing of equipment or medical devices according to specified procedures and quality standards.
• Monitor operations and conditions during the manufacturing process to ensure they remain within acceptable parameters.
• Test and adjust the finished equipment or medical device to ensure it meets required specifications and is safe for use.

What you'll be able to do

• Understand safe procedures relating to measuring and recording individuals’ fluid balance in a perioperative environment.
• Measure, record and review individuals’ body fluid balance in a perioperative environment.
• Manage equipment after measuring individuals’ body fluid balance.

What you'll be able to do

• Understand how to monitor and review individuals’ progress in relation to maintaining optimum nutritional status, considering relevant indicators and recording methods.
• Monitor individuals’ progress in maintaining optimum nutritional status, using appropriate tools and techniques.
• Support individuals to review their own progress in relation to maintaining optimum nutritional status, encouraging self-reflection and identifying areas for adjustment.

What you'll be able to do

• Solve immediate customer service problems effectively and efficiently
• Identify repeated customer service problems and evaluate options for solving them in the long term
• Take action to avoid the repetition of customer service problems, implementing preventative measures
• Understand how to monitor and solve customer service problems, using data and feedback to improve service quality

What you'll be able to do

• Understand how to monitor individuals’ progress in relation to managing their weight and nutrition in line with current legislation, national guidelines, policies, protocols and good practice guidelines, ensuring ethical and safe practice.
• Monitor individuals’ progress in managing their body weight, using appropriate tools and techniques, and recording information accurately.
• Support individuals in re-establishing goals for further progress in managing their weight and nutrition, promoting motivation and self-efficacy.

What you'll be able to do

• Understand the importance of monitoring work practices in health, social care or children’s and young people’s settings.
• Prepare to carry out monitoring activities in line with organisational policies and procedures.
• Carry out monitoring activities in health, social care or children’s and young people’s settings.
• Respond to the outcomes of monitoring activities, escalating concerns as appropriate.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to obtaining a client history
• Prepare to obtain a client history
• Obtain a client history

What you'll be able to do

• Understand how legislation, policy and good practice guidelines relate to obtaining and testing capillary blood samples
• Understand the anatomy and physiology in relation to obtaining and testing capillary blood samples
• Prepare to obtain capillary blood samples
• Obtain capillary blood samples safely and effectively
• Test and accurately record the results of blood samples
• Pass on the results of blood samples to the appropriate personnel, maintaining confidentiality

What you'll be able to do

• Understand legislation, policy and good practice related to obtaining venous blood samples, including infection control and waste disposal.
• Understand the anatomy and physiology relating to obtaining venous blood samples, including the structure of veins and the circulatory system.
• Prepare to obtain venous blood samples, ensuring the correct equipment is available and the individual is prepared.
• Obtain venous blood samples safely and effectively, following established procedures and guidelines.
• Prepare venous blood samples for transportation, ensuring they are correctly labelled and packaged.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to the operation of equipment for intraoperative cell salvage blood collection.
• Understand blood physiology related to intraoperative cell salvage, including blood components and their functions.
• Understand the rationale for intraoperative cell salvage blood collection, including its benefits and limitations.
• Understand the role and function of equipment used in intraoperative cell salvage blood collection, including its components and operation.
• Understand the process and rationale of swab washing for intraoperative cell salvage blood collection, including its purpose and techniques.
• Prepare to operate equipment for intraoperative cell salvage blood collection, ensuring it is ready for use and meets safety standards.
• Collect intraoperative cell salvage blood, following established procedures and protocols.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to operating equipment for intraoperative cell salvage blood processing and completing the intraoperative cell salvage blood process.
• Understand blood physiology in relation to processing intraoperative cell salvaged blood.
• Understand the rationale for using intraoperative cell salvage.
• Understand the process and rationale for swab washing in relation to intraoperative cell salvage.
• Understand the role and function of equipment used in intraoperative cell salvage.
• Understand the reinfusion process.
• Prepare to operate equipment intraoperative cell salvage blood processing.
• Operate equipment for processing intraoperative cell salvage blood and complete intraoperative cell salvage blood process.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role in relation to first line calibration of clinical equipment.
• Understand the procedures involved in the calibration of equipment to ensure it is fit for use.
• Run tests on clinical equipment according to established procedures.
• Conclude and report on tests on clinical equipment, documenting findings accurately and appropriately.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role.
• Understand the purpose and functions of intravenous cannulation.
• Prepare to carry out intravenous cannulation.
• Carry out intravenous cannulation.
• Monitor and report on the intravenous cannulation.

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice which impact on own role
• Understand the purpose and functions of electrocardiographs
• Prepare to carry out routine electrocardiograph procedures
• Carry out routine electrocardiograph procedures

What you'll be able to do

• Plan work effectively for a team, taking into account available resources and priorities.
• Allocate work across a team, considering individual skills, experience and development needs.
• Manage team members effectively to achieve team objectives and maintain a positive working environment.
• Monitor and evaluate the performance of team members against agreed targets and standards.
• Improve the overall performance of a team through effective communication, feedback and development opportunities.

What you'll be able to do

• Understand the health and safety measures specific to carrying out activities in the anaesthetic and recovery environment.
• Understand the specific health and safety risks associated with the anaesthetic and recovery environment.
• Understand the parameters for clinical readings taken in the anaesthetic and recovery environment.
• Understand the normal ranges and deviations for clinical readings taken in the anaesthetic and recovery environment.
• Prepare and maintain anaesthetic and recovery equipment for the reception of individuals.
• Check and prepare equipment in accordance with organisational procedures.
• Assist the registered practitioner in caring for individuals in the anaesthetic and recovery environment.
• Provide support to individuals undergoing anaesthesia and recovery, under the direct supervision of a registered practitioner.

What you'll be able to do

• Understand how to prepare surgical instrumentation and supplementary items for the surgical team in line with relevant health and safety procedures.
• Understand how to prepare surgical instrumentation and supplementary items for the surgical team in line with relevant protocols.
• Prepare surgical instruments for use by the surgical team.
• Prepare supplementary items for use by the surgical team.
• Provide surgical instruments to the surgical team during procedures.
• Provide supplementary items to the surgical team during procedures.
• Dispose of waste materials generated from the sterile field according to established procedures.

What you'll be able to do

• Understand the legislation and codes of practice related to the preparation and reproduction of radiographic images, including data protection and confidentiality.
• Understand the materials and techniques involved in preparing and reproducing permanent images, including their properties and safe handling.
• Prepare equipment and materials to process radiographic images, ensuring they are ready for use and meet quality standards.
• Carry out the processing of radiographic images, following established procedures and protocols.
• Monitor the processing procedure for radiographic images, identifying and addressing any issues that may arise.

What you'll be able to do

• Understand anatomy and physiology in relation to extended feeding.
• Understand extended feeding techniques.
• Understand legislation and agreed ways of working when using extended feeding techniques.
• Manage risks relating to extended feeding.
• Prepare for extended feeding.
• Carry out and complete extended feeding techniques.
• Maintain records and report on extended feeding.

What you'll be able to do

• Prepare decontaminated equipment in the clean room, following established protocols and procedures
• Identify standard precautions for infection prevention, ensuring a safe working environment
• Pack medical devices for sterilisation, maintaining sterility and preventing contamination

What you'll be able to do

• Apply standard procedures for preparing decontamination equipment
• Apply standard procedures for loading decontamination equipment
• Apply standard procedures for operating decontamination equipment
• Apply the correct decontamination process for specific items
• Follow manufacturers' guidelines when cleaning decontamination equipment and instruments
• Follow organisational guidelines when cleaning decontamination equipment and instruments

What you'll be able to do

• Understand how duty of care contributes to safe practice in health, social care or children’s and young people’s settings.
• Address conflicts or dilemmas that may arise between an individual’s rights and the duty of care, in line with legal and ethical frameworks.
• Respond to complaints effectively and appropriately, following organisational policies and procedures.

What you'll be able to do

• Explain the legislation and policy framework for working with children and young people in social care work settings
• Describe the professional responsibilities when working with children and young people
• Reflect on own performance and practice to meet professional responsibilities
• Develop effective working relationships with professional colleagues
• Explain the implications of equalities legislation for working with children, young people and families
• Explain the value of diversity and the importance of equality and anti-discriminatory practice

What you'll be able to do

• Assess the development needs of children or young people, taking into account their individual circumstances and abilities, and prepare a development plan.
• Promote the development of children or young people through planned activities and interactions.
• Support the provision of environments and services that promote the holistic development of children or young people.
• Understand how working practices, including communication and teamwork, can impact on the development of children and young people.
• Support children and young people’s positive behaviour using appropriate strategies.
• Support children and young people experiencing transitions, such as starting school or moving to a new home.

What you'll be able to do

• Understand own responsibilities, and the responsibilities of others, relating to health and safety in a health and social care setting.
• Carry out own responsibilities for health and safety, adhering to relevant policies and procedures.
• Understand procedures for responding to accidents and sudden illness in the workplace, including first aid and emergency protocols.
• Reduce the spread of infection by implementing appropriate hygiene and infection control measures.
• Move and handle equipment and other objects safely, using correct techniques and equipment.
• Handle hazardous substances and materials safely, following relevant regulations and guidelines.
• Promote fire safety in the work setting, including fire prevention and evacuation procedures.
• Implement security measures in the work setting to protect individuals and property.
• Manage stress effectively in the workplace, using appropriate coping strategies.

What you'll be able to do

• Understand why effective communication is important in the work setting
• Meet the communication needs of individuals
• Meet the language needs of individuals
• Meet the wishes of individuals
• Meet the preferences of individuals
• Overcome barriers to communication
• Apply principles relating to confidentiality
• Apply practices relating to confidentiality

What you'll be able to do

• Understand the importance of effective two way communication with individuals with sensory loss.
• Understand different methods that can support communication with individuals with sensory loss.
• Support individuals with sensory loss with communication, using appropriate methods.
• Evaluate the effectiveness of methods of communication used to support an individual with sensory loss, identifying areas for improvement.

What you'll be able to do

• Understand the importance of diversity, equality and inclusion
• Work in an inclusive way
• Promote diversity, equality and inclusion

What you'll be able to do

• Understand requirements for handling information in health and social care settings
• Implement good practice in handling information
• Support others to handle information

What you'll be able to do

• Understand the application of person-centred approaches in health and social care settings.
• Work in a person-centred way, demonstrating empathy and respect for individual needs and preferences.
• Establish consent when providing care or support, ensuring individuals understand their rights and choices.
• Implement and promote active participation, encouraging individuals to be involved in decisions about their care and support.
• Support the individual’s right to make choices, even when those choices involve risk.
• Promote individuals' well-being by addressing their physical, emotional, and social needs.
• Understand the role of risk assessment in enabling a person-centred approach, balancing safety with individual autonomy.

What you'll be able to do

• Understand how relevant legislation, frameworks, codes of practice, and organisational policies relate to positive behaviour support.
• Understand the context and appropriate use of both proactive and reactive strategies in promoting positive behaviour.
• Promote positive behaviour in individuals, using appropriate communication and support techniques.
• Respond appropriately to incidents of challenging behaviour, ensuring the safety of all involved and following organisational procedures.
• Support individuals and others following an incident of challenging behaviour, providing emotional support and debriefing as necessary.
• Review and revise approaches to promoting positive behaviour, based on observation, feedback, and evaluation of outcomes.

What you'll be able to do

• Understand the importance of promoting positive well-being and resilience in children and young people
• Understand how to support the development of children and young people’s social and emotional identity and self-esteem, taking into account their age and level of understanding
• Provide children and young people with a positive outlook on their lives, fostering optimism and hope
• Respond to the health needs of children and young people, ensuring their physical and mental well-being is supported

What you'll be able to do

• Understand current legislation related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand national guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand policies related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand protocols related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand good practice guidelines related to providing advice and information to parents/carers on the health and wellbeing of newborn babies.
• Understand the requirements for the health and well-being of newborn babies.
• Understand the requirements for the health and well-being of parents/carers of newborn babies.
• Provide advice and information that enables parents/carers to meet the health needs of their newborn babies.
• Provide advice and information that enables parents/carers to meet the well-being needs of their newborn babies.

What you'll be able to do

• Understand good practice guidelines and protocols in diabetic foot care.
• Understand the factors that can affect foot health in individuals with diabetes, including physiological and lifestyle factors.
• Discuss foot examination results clearly and sensitively with individuals and their carers.
• Advise individuals and their carers on the effective management of foot health, including preventative measures.
• Accurately and comprehensively complete records relating to foot care advice and interventions.

What you'll be able to do

• Understand the role of practitioners in providing information and advice to children and young people, including the limits of their own competence and the importance of signposting to other services.
• Establish and address the information and advice needs of children and young people, using appropriate communication skills and assessment techniques.
• Provide children and young people with appropriate information and advice to enable them to make informed choices, presenting information in an accessible and understandable format.

What you'll be able to do

• Know factors which can affect the nutritional status of individuals, including medical conditions, lifestyle choices, and social circumstances.
• Advise individuals on maintaining optimal nutritional status, taking into account their individual needs and preferences.
• Obtain specific body measurements from individuals, following appropriate procedures and ensuring their comfort and dignity.
• Provide individuals with information and advice on eating to maintain optimum nutritional status, using appropriate communication methods and resources.

What you'll be able to do

• Understand current legislation related to supporting individuals with communication and interaction difficulties.
• Understand national guidelines related to supporting individuals with communication and interaction difficulties.
• Understand organisational policies related to supporting individuals with communication and interaction difficulties.
• Understand organisational protocols related to supporting individuals with communication and interaction difficulties.
• Understand good practice related to supporting individuals with communication and interaction difficulties.
• Understand the roles and responsibilities of those involved in supporting individuals with communication and interaction difficulties.
• Understand normal communication processes.
• Understand the nature and impact of impaired communication.
• Understand a range of methods for interacting effectively with individuals who have communication difficulties.
• Support individuals with communication and interaction difficulties to carry out learning tasks and activities, adapting approaches as necessary.
• Support individuals with communication and interaction difficulties to communicate effectively with others, using appropriate communication aids and strategies.

What you'll be able to do

• Understand the importance of supporting individuals to continue with therapies recommended by healthcare professionals
• Encourage individuals to actively participate in activities recommended by therapists, promoting their independence and well-being
• Provide practical and emotional support to individuals to enable them to continue with their recommended therapy programmes
• Observe individuals during recommended therapy sessions, noting their progress, any difficulties encountered, and any changes in their condition
• Accurately record observations made during recommended therapy sessions, using appropriate documentation methods
• Report observations to the relevant healthcare professionals in a timely and effective manner
• Contribute to the evaluation and review of recommended therapies, providing feedback on their effectiveness and any necessary adjustments

What you'll be able to do

• Understand the context of supporting skills for everyday life.
• Support individuals to plan for maintaining and developing skills for everyday life.
• Support individuals to retain, regain or develop skills for everyday life.
• Evaluate support for developing or maintaining skills for everyday life.

What you'll be able to do

• Understand how to prepare individuals for operative and invasive procedures in line with national guidelines, policies, protocols and good practice, including pre-operative checks and patient communication.
• Understand the factors to be considered in the choice of surgical instruments and supplementary items during operative procedures, including their purpose and suitability.
• Support others to prepare individuals for operative and invasive procedures, providing assistance and reassurance as required.
• Select, handle and dispose of surgical instruments and supplementary items for operative and invasive procedures, following safety protocols and infection control measures.

What you'll be able to do

• Understand how to receive clinical specimens within the sterile field in line with health and safety guidance.
• Understand how to handle clinical specimens within the sterile field in line with health and safety guidance.
• Receive clinical specimens within the sterile field, adhering to correct procedures.
• Handle clinical specimens within the sterile field, ensuring appropriate storage and labelling.

What you'll be able to do

• Ensure that the prescription declaration is complete and accurate, verifying all necessary information.
• Complete financial transaction procedures accurately and efficiently, adhering to organisational protocols.
• Provide the individual with relevant information regarding their prescription, including dosage, administration, and potential side effects.
• Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards related to dispensing prescriptions.
• Operate within the limitations of the job role, recognising when to seek assistance or refer to a qualified professional.

What you'll be able to do

• Understand current legislation, policy and good practice related to removing wound drains, including infection control and patient safety.
• Understand factors related to the removal of wound drains, including potential complications and contraindications.
• Prepare to remove wound drains, ensuring a clean and safe environment and gathering necessary equipment.
• Remove wound drains safely and effectively, following established procedures and protocols.
• Care for and support the individual during and after the procedure, monitoring for any adverse reactions and providing appropriate reassurance.

What you'll be able to do

• Understand current legislation, national guidelines, organisational policies, protocols and good practice related to the safe and effective reprocessing of endoscopy equipment
• Understand the step-by-step procedures involved in the manual and automated reprocessing of endoscopy equipment, including cleaning, disinfection, and sterilisation
• Carry out the reprocessing procedure for endoscopy equipment in accordance with established protocols and safety guidelines
• Report and record all aspects of the reprocessing of endoscopy equipment accurately and completely, including any deviations from standard procedures

What you'll be able to do

• Understand how to evaluate own work to identify potential improvements
• Understand how to evaluate the work of others to identify potential improvements
• Understand how to make constructive suggestions about how services can be improved
• Understand how to discuss and agree improvements with others
• Understand how to make agreed improvements to own work
• Understand how to support others to make changes

What you'll be able to do

• Understand the processes involved in communication and the link between language, learning, behaviour, and social and emotional development of 11-16 year olds.
• Understand the crucial role of non-verbal communication in the learning and development of 11-16 year olds.
• Use appropriate styles of interaction to effectively promote the communication skills of 11-16 year olds.
• Apply practical strategies to improve the listening and attention skills of 11-16 year olds in various learning contexts.
• Encourage 11-16 year olds to use a range of memory strategies to improve their retention of information and enhance their learning.
• Apply practical strategies to promote independent learning skills in 11-16 year olds.
• Monitor and apply practical strategies to support the receptive language skills of 11-16 year olds, enabling them to understand instructions and information.
• Effectively promote the vocabulary development of 11-16 year olds to enhance their communication and understanding.
• Use practical strategies to support the expressive language skills of 11-16 year olds, enabling them to communicate their thoughts and ideas effectively.
• Identify and promote the development of social communication skills in 11-16 year olds to improve their interactions with others.
• Apply strategies to support students with unclear speech, ensuring they can participate fully in learning activities.
• Understand the link between speech and literacy skills in 11-16 year olds and how to support their development in both areas.
• Support a group of 11-16 year olds with a range of speech, language and communication needs to positively engage in learning activities and achieve their potential.
• Evaluate changes in personal practice and identify areas for continuous professional development in supporting the speech, language and communication needs of 11-16 year olds.

What you'll be able to do

• Understand the processes involved in communication, including receptive and expressive language, and the link between language, learning, behaviour, and social and emotional development of 5-11 year olds
• Understand the role of non-verbal communication, including body language and facial expressions, in the learning and social interactions of 5-11 year olds
• Apply practical strategies to improve the listening and attention skills of 5-11 year olds, creating a supportive learning environment
• Apply practical strategies to promote independent learning in 5-11 year olds, fostering self-reliance and problem-solving skills
• Monitor and apply practical strategies to develop the receptive language skills of 5-11 year olds, enabling them to understand and process information effectively
• Understand how to promote the vocabulary development of 5-11 year olds through multi-sensory learning experiences, catering to different learning styles
• Use practical strategies to develop the expressive language skills of 5-11 year olds, encouraging them to communicate their thoughts and ideas clearly
• Use appropriate styles of adult-child interaction to promote the communication skills of 5-11 year olds, building positive relationships and fostering confidence
• Identify and promote the social communication skills of 5-11 year olds, enabling them to interact effectively with their peers and adults
• Apply theoretical knowledge to support children with articulation and phonological difficulties, implementing appropriate interventions
• Understand the link between speech and literacy skills in 5-11 year olds, recognising the importance of early language development for reading and writing
• Support a group of 5-11 year olds with a range of speech, language and communication needs to positively engage in learning activities, differentiating instruction and providing appropriate support
• Evaluate changes in personal practice, reflecting on the effectiveness of strategies and identifying areas for improvement

What you'll be able to do

• Explain how to plan environments and services that support children and young people’s health and safety
• Describe how to provide environments and services that support children and young people’s health and safety
• Recognise risks to health, safety and security in a work setting or off site visits
• Manage risks to health, safety and security in a work setting or off site visits
• Explain how to support children and young people to assess and manage risk for themselves
• Describe appropriate responses to accidents, incidents, emergencies and illness in work settings and off site visits

What you'll be able to do

• Understand specific communication needs and factors affecting them
• Contribute to establishing the nature of specific communication needs of individuals and ways to address them
• Interact with individuals using their preferred communication
• Promote communication between individuals and others
• Support the use of communication technology and aids
• Review an individual’s communication needs and the support provided to address them

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals in the community
• Understand why some individuals may need to be supported in the community, considering factors such as age, disability, and illness
• Understand how to ensure individuals receive the support they need from carers, promoting their independence and well-being
• Support carers to meet the care needs of individuals, providing practical and emotional assistance

What you'll be able to do

• Understand the impact of transitions on children.
• Understand the impact of transitions on young people.
• Understand how to support children experiencing transitions.
• Understand how to support young people experiencing transitions.
• Understand influences on children experiencing transitions.
• Understand influences on young people experiencing transitions.

What you'll be able to do

• Understand the roles and responsibilities of different individuals involved in supporting children or young people in their own home
• Understand the importance of maintaining professional boundaries when working in a child or young person's home
• Build positive and trusting relationships with children or young people and their carers when working in their home
• Communicate effectively with children or young people, their families, and other professionals involved in their care
• Provide support for children or young people to engage in activities that meet their individual needs and preferences
• Adapt support strategies to accommodate the specific needs and preferences of the child or young person and their family

What you'll be able to do

• Understand the impact on families who care for an individual who is in a minimally responsive or vegetative state, including emotional, financial and practical considerations
• Understand the long term effects of acquired brain injury on family dynamics and relationships
• Understand legislation that is relevant to carers of an individual effected by acquired brain injury, including their rights and entitlements
• Assess the support required by families who hold the primary caring role, taking into account their individual needs and circumstances
• Work in partnership with other professionals and agencies to provide coordinated support to families affected by acquired brain injury

What you'll be able to do

• Understand the impact on a family of having a child with a disability, including the emotional, social, and financial implications.
• Support families who have a child with a disability, taking into account their individual needs and preferences.
• Support families with a child with a disability to use informal networks and community resources, such as support groups and local services.
• Work in partnership with other professionals and agencies to support families with a child with a disability, ensuring effective communication and collaboration.

What you'll be able to do

• Understand the requirements of relevant legislation and agreed ways of working regarding the protection of the rights of individuals at the end of life.
• Understand the various factors that can affect end of life care for individuals.
• Understand the principles and processes of advance care planning in relation to end of life care.
• Provide appropriate support to individuals and key people during end of life care.
• Understand how to address sensitive issues that may arise in relation to end of life care.
• Understand the roles of different organisations and support services available to individuals and key people in relation to end of life care.
• Access appropriate support for the individual or key people from the wider multidisciplinary team.
• Support individuals sensitively through the process of dying.
• Take appropriate action following the death of individuals.
• Manage own feelings and emotions in relation to the dying or death of individuals.

What you'll be able to do

• Understand reasons for change
• Understand responses to change
• Support individuals to plan how to manage change
• Support individuals to plan how to adapt to change
• Support individuals to manage change
• Support individuals to adapt to change
• Evaluate the support provided during a period of change

What you'll be able to do

• Understand current legislation relevant to supporting individuals in undertaking their chosen activities.
• Understand national guidelines relevant to supporting individuals in undertaking their chosen activities.
• Understand organisational policies relevant to supporting individuals in undertaking their chosen activities.
• Understand organisational protocols relevant to supporting individuals in undertaking their chosen activities.
• Understand good practice principles when supporting individuals to undertake chosen activities.
• Understand concepts and theories underpinning the support of individuals to undertake chosen activities.
• Make plans with individuals to support them in undertaking their chosen activities, taking into account their preferences and needs.
• Support individuals in undertaking their chosen activities in a way that promotes their independence and well-being.

What you'll be able to do

• Understand factors that influence individuals’ access to services and facilities.
• Support individuals to select appropriate services and facilities.
• Support individuals to access services and facilities effectively.
• Support individuals to use services and facilities effectively.
• Support individuals to review their access to and use of services and facilities.

What you'll be able to do

• Understand the support available to individuals to access housing services.
• Understand the support available to individuals to access accommodation services.
• Work with individuals to identify housing services that meet their needs.
• Work with individuals to identify accommodation services that meet their needs.
• Work with individuals to plan to access housing services.
• Work with individuals to plan to access accommodation services.
• Work with individuals to access housing services.
• Work with individuals to access accommodation services.
• Work with housing services to meet the needs of individuals.
• Work with accommodation services to meet the needs of individuals.
• Contribute to the review of housing services for individuals.
• Contribute to the review of accommodation services for individuals.

What you'll be able to do

• Understand the role of support groups in promoting well-being.
• Understand the benefits of support groups for individuals.
• Support individuals to assess the need for additional support groups.
• Support individuals to develop their own support groups.
• Support individuals to run support groups effectively.
• Support individuals to evaluate support groups and identify areas for improvement.

What you'll be able to do

• Understand the principles of supporting individuals to live at home, including person-centred approaches.
• Contribute to planning support for individuals living at home, considering their needs and preferences.
• Work with individuals to secure additional services and facilities to enable them to live at home safely and comfortably.
• Work in partnership with other professionals to introduce additional services for individuals living at home.
• Contribute to reviewing support for individuals living at home, evaluating its effectiveness and making recommendations for improvement.

What you'll be able to do

• Understand how to support individuals to manage dysphagia in line with current legislation, national guidelines, policies, protocols and good practice guidelines
• Understand how dysphagia affects individuals
• Know the importance of nutritional intake for individuals with dysphagia
• Support individuals in managing dysphagia by developing skills through participating in therapy programmes
• Provide information to colleagues regarding individuals’ treatment

What you'll be able to do

• Access information and advice about financial affairs
• Provide support for individuals to manage their finances
• Contribute to applying for financial assistance
• Contribute to reviewing support for managing finances

What you'll be able to do

• Understand the various factors that can affect an individual's move to a new home environment.
• Support individuals effectively to prepare for moving into new home environments.
• Support individuals to settle into new home environments in a sensitive and appropriate manner.
• Support individuals to review and understand the impact of new home environments on their wellbeing.

What you'll be able to do

• Understand the effects of bereavement on individuals
• Understand principles for supporting individuals who are bereaved
• Support individuals to express their response to loss
• Support individuals who are bereaved
• Understand the role of specialist agencies in supporting individuals who are bereaved
• Manage own feelings when providing support for individuals who are bereaved

What you'll be able to do

• Understand the relevant legislation relating to individuals with learning disabilities accessing healthcare.
• Understand the relevant policies relating to individuals with learning disabilities accessing healthcare.
• Understand the relevant guidance relating to individuals with learning disabilities accessing healthcare.
• Understand the function of different healthcare services that an individual with learning disabilities may need to access.
• Understand the role of professionals within different healthcare services that a person with learning disabilities may need to access.
• Understand how plans for healthcare underpin long-term health and well-being for individuals with learning disabilities.
• Understand how regular health checks underpin long-term health and well-being for individuals with learning disabilities.
• Complete plans for healthcare, in line with agreed procedures.
• Review plans for healthcare, in line with agreed procedures.
• Understand the issues that an individual with learning disabilities may face when accessing a variety of healthcare services.
• Support an individual with learning disabilities when accessing a variety of healthcare services, in line with their care plan.

What you'll be able to do

• Understand the relevant legislative frameworks, including safeguarding, that relate to the care and support of individuals with autistic spectrum conditions
• Understand the main characteristics and diagnostic criteria of autistic spectrum conditions, including variations in presentation
• Provide appropriate support to individuals with autistic spectrum conditions, promoting their independence, choice and control
• Support individuals with autistic spectrum conditions with verbal and non-verbal communication, adapting communication styles to meet individual needs
• Support individuals with autistic spectrum conditions during transitions and periods of change, minimising anxiety and promoting positive outcomes

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with cognition and learning difficulties.
• Understand cognitive and learning difficulties.
• Assist the therapist to prepare learning activities for individuals with cognition and learning difficulties.
• Support individuals with learning tasks.
• Assist in reviewing learning undertaken by individuals with cognition and learning difficulties.

What you'll be able to do

• Understand the impact of multiple conditions and/or disabilities on individuals' physical, emotional and social well-being
• Understand own role and responsibilities in supporting individuals with multiple conditions and/or disabilities
• Understand the support available for individuals with multiple conditions and/or disabilities from various sources
• Assist individuals with multiple conditions and/or disabilities to achieve their goals
• Evaluate the support provided to an individual to engage in activities, identifying areas for improvement

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice guidelines related to supporting parents/carers to care for babies, ensuring practice is safe and ethical.
• Understand how to support the physical, social, emotional and cognitive development of babies during their first year, promoting healthy growth and learning.
• Provide active support to parents/carers in relation to keeping their babies safe, identifying and addressing potential risks.
• Provide active support to parents/carers to look after the health needs of their babies, promoting access to healthcare and providing information on common illnesses.
• Provide active support to parents/carers in meeting the developmental needs of their babies, encouraging play, interaction, and learning opportunities.

What you'll be able to do

• Understand current legislation related to supporting parents/carers to interact with and care for their newborn baby
• Understand national guidelines related to supporting parents/carers to interact with and care for their newborn baby
• Understand policies related to supporting parents/carers to interact with and care for their newborn baby
• Understand protocols related to supporting parents/carers to interact with and care for their newborn baby
• Understand good practice guidelines related to supporting parents/carers to interact with and care for their newborn baby
• Understand the importance of supporting parents/carers to interact with their newborn babies
• Understand the importance of supporting parents/carers to care for their newborn babies
• Support parents/carers in caring for their newborn babies
• Support parents/carers in interacting with their newborn babies
• Support parents/carers in forming bonds with their newborn babies
• Support parents/carers in feeding their babies
• Support parents/carers in keeping their babies clean
• Support parents/carers in keeping their babies safe

What you'll be able to do

• Understand the importance of positive attachment for the overall well-being of children and young people.
• Understand how resilience can reduce the vulnerability of children and young people to the negative effects of separation and loss.
• Promote positive attachments for children or young people through appropriate and supportive interactions.
• Develop own practice in supporting positive attachments for children or young people, reflecting on experiences and seeking opportunities for professional development.

What you'll be able to do

• Understand the concept of positive practice when working with children and young people with speech, language and communication needs, promoting their development and well-being
• Work alongside speech, language and communication specialists to use appropriate strategies and targets to support children and young people, ensuring a collaborative approach
• Place children and young people at the centre of professional practice when working with children and young people with speech, language and communication needs, respecting their individual needs and preferences
• Understand how to work with others to support the social, emotional and cognitive needs of children and young people with speech, language and communication needs, fostering their overall development

What you'll be able to do

• Understand the legislative framework for the use of medication in social care settings.
• Know about common types of medication and their use.
• Understand roles and responsibilities in the use of medication in social care settings.
• Understand techniques for administering medication.
• Receive, store and dispose of medication supplies safely.
• Promote the rights of the individual when managing medication.
• Support use of medication.
• Record and report on use of medication.

What you'll be able to do

• Understand the factors that influence the transition of young people from dependence to independence.
• Prepare young people for the practical challenges of independence, such as managing finances and household tasks.
• Prepare young people for the emotional challenges of independence, such as building relationships and coping with loneliness.
• Prepare young people to assess personal risks, including online safety and exploitation, and to take appropriate steps to protect themselves.

What you'll be able to do

• Understand the steps and stages of moving from childhood into adulthood, including physical, emotional, and social development.
• Understand how having a disability may affect the process of moving from childhood into adulthood, including potential challenges and support needs.
• Know the options for supporting a young person who has a disability to make the transition into adulthood, including education, employment, and independent living.
• Support a young person with a disability through transition into adulthood, providing guidance, encouragement, and practical assistance.
• Support a young person to reflect on the transition, helping them to identify their goals, strengths, and areas for development.

What you'll be able to do

• Identify different types of contrast media used in clinical imaging
• Describe the reasons for using contrast media in clinical imaging
• Explain how to care for patients undergoing contrast media imaging

What you'll be able to do

• Understand the importance of health and safety measures when transporting, transferring and positioning individuals and equipment in the perioperative care environment.
• Understand the risks associated with manual handling and how to minimise them.
• Understand the requirements for pressure area care in the perioperative environment.
• Understand the principles of pressure area care and the equipment used to prevent pressure sores.
• Prepare to transport individuals within the perioperative care environment.
• Check the individual's condition and the route before transporting them.
• Assist in the transfer and positioning of individuals within the perioperative environment.
• Use appropriate manual handling techniques and equipment to assist in the transfer and positioning of individuals.

What you'll be able to do

• Understand the expected pattern of development for children and young people from birth to 19 years.
• Understand the factors that influence children and young people’s development and how these affect practice.
• Understand how to monitor children and young people’s development and interventions that should take place if this is not following the expected pattern.
• Understand the importance of early intervention to support the speech, language and communication needs of children and young people.
• Understand the potential effects of transitions on children and young people’s development.

What you'll be able to do

• Understand the main legislation, guidelines, policies and procedures for safeguarding children and young people.
• Understand the importance of working in partnership with other organisations to safeguard children and young people.
• Understand the importance of ensuring children and young people’s safety and protection in the work setting.
• Understand how to respond to evidence or concerns that a child or young person has been abused or harmed.
• Understand how to respond to evidence or concerns that a child or young person has been bullied.
• Understand how to work with children and young people to support their safety and wellbeing.
• Understand the importance of e-safety for children and young people.

What you'll be able to do

• Understand how the social, economic and cultural environment can impact on the outcomes and life chances of children and young people.
• Understand how practitioners can make a positive difference in outcomes for children and young people through their practice.
• Understand the possible impact of disability, special requirements (additional needs) and attitudes on positive outcomes for children and young people.
• Understand the importance of equality, diversity and inclusion in promoting positive outcomes for children and young people.

What you'll be able to do

• Understand the difference between various models of disability.
• Understand how the adoption of different models of disability can shape an individual’s identity and experience.
• Understand how the adoption of different models of disability can shape service delivery.

What you'll be able to do

• Understand the importance of differentiating between the individual and the disability
• Understand the concept of physical disability
• Understand the impact of living with a physical disability within society
• Understand the importance of promoting inclusion and independence

What you'll be able to do

• Understand the factors that impact on an individual with sensory loss.
• Understand the importance of effective communication for individuals with sensory loss.
• Understand the main causes and conditions of sensory loss.
• Recognise when an individual may be experiencing sight and / or hearing loss and actions that may be taken.

What you'll be able to do

• Understand how to support individuals to manage stroke according to current legislation, organisational policy and national guidance, ensuring compliance and best practice
• Understand specific communication factors affecting individuals following a stroke, including aphasia and dysarthria, and how to adapt communication strategies accordingly
• Understand the changing physical needs of individuals affected by stroke, including mobility, balance, and coordination, and how to provide appropriate support and assistance
• Understand the impact of the effects of stroke on daily living activities, such as personal care, meal preparation, and household tasks, and how to promote independence and participation
• Understand the associated complications for an individual with stroke, including pressure sores, contractures, and depression, and how to prevent and manage these effectively
• Understand the importance of adopting a person-centred approach in stroke care management, respecting individual preferences, promoting autonomy, and ensuring holistic well-being

What you'll be able to do

• Understand how to monitor the decontamination process, including the use of appropriate indicators and testing methods, to ensure effectiveness and compliance
• Understand the requirements and responsibilities for the decontamination process of medical devices, including relevant standards, guidelines, and organisational protocols

What you'll be able to do

• Understand the main characteristics of autistic spectrum conditions, including variations in presentation.
• Understand how autistic spectrum conditions can impact on the lives of individuals and those around them, considering social, emotional, and practical aspects.
• Understand different theories and concepts about autism, including their strengths and limitations.
• Understand the legal and policy framework that underpins good practice in the support of individuals with autistic spectrum conditions, including relevant legislation and guidance.
• Understand how to achieve effective communication with individuals with an autistic spectrum condition, adapting communication styles as needed.
• Understand how to support individuals with an autistic spectrum condition, promoting independence and well-being.

What you'll be able to do

• Know the main forms of mental ill health, including their characteristics and potential causes.
• Know the impact of mental ill health on individuals, including their daily lives, relationships, and overall well-being.
• Know the impact of mental ill health on others in the individual's social network, such as family, friends, and carers.

What you'll be able to do

• Understand the different views on the nature of mental well-being and mental health and the factors that may influence both across the life span.
• Understand the social, cultural and environmental factors that can affect mental well-being and mental health.
• Implement an effective strategy for promoting mental well-being and mental health with individuals and groups.
• Use appropriate communication techniques to promote mental well-being and mental health.

What you'll be able to do

• Understand the different types and causes of Acquired Brain Injury (ABI)
• Understand the potential physical, cognitive, and emotional impact of Acquired Brain Injury on individuals
• Understand the specialist communication needs of an individual with Acquired Brain Injury, including strategies to support effective communication
• Understand how personality changes resulting from Acquired Brain Injury can affect an individual and those providing support
• Understand the potential causes and impact of challenging behaviour associated with Acquired Brain Injury

What you'll be able to do

• Understand the neurology of dementia, including the different types of dementia and their associated neurological changes.
• Understand the impact of recognition and diagnosis of dementia on individuals, their families, and carers.
• Understand how dementia care must be underpinned by a person-centred approach, focusing on the individual's needs, preferences, and values.

What you'll be able to do

• Confirm that the prescription is suitable for dispensing based on relevant information.
• Check dispensed items against the prescription to ensure accuracy.
• Resolve dispensing errors and near misses according to established procedures.
• Confirm an in-process accuracy check has been completed according to organisational protocols.
• Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards when undertaking accuracy checks.
• Operate within the limitations of the job role when undertaking accuracy checks.

What you'll be able to do

• Understand relevant legislation, policy and good practice for undertaking physiological measurements
• Understand the physiological states that can be measured
• Prepare to take physiological measurements
• Undertake physiological measurements
• Record and report results of physiological measurements

What you'll be able to do

• Understand current legislation, national guidelines, policies, protocols and good practice related to assessment for stoma care.
• Understand the anatomy and physiology in relation to conditions requiring stoma care.
• Prepare individuals physically and emotionally for stoma care procedures.
• Carry out stoma care for individuals in a safe, hygienic and person-centred manner.
• Monitor and check individuals following stoma care, identifying any potential complications or concerns.

What you'll be able to do

• Understand the need for tissue viability risk assessment.
• Undertake tissue viability risk assessment.
• Record and report on tissue viability risk assessment.
• Understand when the risk assessment should be reviewed.

What you'll be able to do

• Understand safety measures specific to undertaking treatments and dressings of lesions and wounds
• Understand wound infection and healing
• Understand the rationale for carrying out procedures when treating wounds/lesions
• Prepare to treat and dress lesions and wounds
• Carry out treatments and dressings to lesions/wounds
• Record and report outcomes of the activities

What you'll be able to do

• Understand relevant legislation, policy and good practice in relation to carrying out urethral catheterisation, including consent and confidentiality.
• Understand the relevant anatomy and physiology of the urinary system in relation to urethral catheterisation.
• Prepare to insert urethral catheters, ensuring the correct equipment is available and the environment is suitable.
• Insert urethral catheters safely and effectively, following established procedures and guidelines.
• Monitor and care for the urethral catheter after insertion, observing for any complications and providing appropriate care.
• Care for and support the individual during and after the procedure, providing reassurance and addressing any concerns.

What you'll be able to do

• Understand partnership working with families
• Establish and maintain positive relationships with families
• Plan shared approaches to the care and support of individuals with families
• Work with families to access support in their role as carers
• Exchange and record information about partnership work with families
• Contribute to reviewing partnership work with families
• Provide feedback about support for families

What you'll be able to do

• Understand the key stages of development and learning in babies and young children, including physical, cognitive, social and emotional development.
• Promote the development and learning of babies and young children through appropriate activities and interactions.
• Understand the importance of attachment for babies and young children and how to recognise and respond to their attachment needs.
• Engage with babies and young children in a sensitive and responsive manner, being attuned to their individual needs.
• Work in partnership with parents and carers to promote the learning and development of babies and young children, respecting their role and expertise.

What you'll be able to do

• Understand the legal framework for residential care for children and young people
• Understand the policy framework for residential care for children and young people
• Understand the rights framework for residential care for children and young people
• Understand the theoretical framework for residential care for children and young people
• Understand own role in a residential care setting
• Understand professional responsibilities in a residential care setting
• Work with children and young people through the day to day activities involved in sharing a living space
• Work with children and young people in a residential setting
• Safeguard children and young people in a residential care setting

What you'll be able to do

• Understand the contribution that other professionals and agencies can make to support individuals with physical disabilities, including their roles and responsibilities.
• Assess the needs of individuals with physical disabilities for inclusive social care provision, taking into account their individual circumstances and preferences.
• Demonstrate partnership working with other professionals and agencies to support individuals with physical disabilities.

What you'll be able to do

• Understand the principles and benefits of integrated and multi-agency working in the context of children and young people's services.
• Communicate effectively with colleagues, other professionals, and agencies for professional purposes, using appropriate methods and maintaining confidentiality.
• Support organisational processes and procedures for recording, storing, and sharing information related to children and young people, in accordance with legal and ethical requirements.