ProQual Awarding Body · RQF Level 2
ProQual Level 2 Award in Healthcare and Social Care Support Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits6
- Guided learning50 hours
- Units in this qualification70
Awarded by ProQual Awarding Body · on the Ofqual register
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What you’ll learn
What each unit actually teaches you to do
The Level 2 Award in Healthcare and Social Care Support Skills is aimed at individuals in a wide range of work environments; it provides learners with the necessary skills and knowledge to support individuals in health and social care settings.
These are the units ProQual Awarding Body registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Assemble prescribed itemsReal unit · ProQual Awarding Body
This unit provides learners with the skills to assemble prescribed items accurately and efficiently. You'll follow organisational procedures, select and label items correctly, package them securely, and comply with legal, ethical, and health and safety requirements.
What you'll be able to do
- Prepare to assemble prescribed items in accordance with organisational procedures.
- Select the correct prescribed item based on the given instructions and requirements.
- Label and package assembled prescribed items accurately and securely.
- Complete the assembly process efficiently and effectively, following all relevant guidelines.
- Comply with current legal and ethical requirements related to the assembly of prescribed items.
- Adhere to organisational standard operating procedures during the assembly process.
- Follow relevant national and local guidelines and policies when assembling prescribed items.
Assist in planning and evaluating learning activitiesReal unit · ProQual Awarding Body
This unit provides learners with knowledge of legislation, guidelines, and good practice in planning and evaluating learning activities. You'll understand adult learning styles, roles and responsibilities, and assist in the planning, implementation, and evaluation processes.
What you'll be able to do
- Know about current legislation, national guidelines, policies, protocols and good practice which inform planning and evaluating learning activities
- Understand different adult learning styles and how they impact learning
- Understand the roles and responsibilities of all those involved in planning, implementing and evaluating learning activities
- Assist in the planning of learning activities, under supervision
- Contribute to the evaluation of learning activities, under supervision
Assist in receiving, handling and dispatching clinical specimensReal unit · ProQual Awarding Body
This unit covers health and safety measures in receiving, handling, labelling, and dispatching clinical specimens. You'll understand the use of appropriate containers and transport media and assist others in these processes following safety protocols.
What you'll be able to do
- Understand how health and safety measures are implemented when receiving, handling and dispatching clinical specimens to minimise risks
- Understand the reasons for using different types of containers and transport media for different clinical specimens to maintain their integrity
- Assist others to receive, handle, label and dispatch clinical specimens according to established protocols and procedures
Assist in the administration of medicationReal unit · ProQual Awarding Body
This unit covers how to assist in the administration of medication safely and effectively.
What you'll be able to do
- Know the current legislation, guidelines and policies relevant to the administration of medication
- Understand own role in assisting in the administration of medication
- Understand the requirements and procedures for assisting in the administration of medication
- Understand the requirements for ensuring patient safety
- Prepare for the administration of medication
- Assist in the administration of medication
Assist in the issuing of prescribed itemsReal unit · ProQual Awarding Body
It teaches you to assist in issuing prescribed items safely and accurately. You'll confirm individual identity, identify potential medication interactions, comply with legislation and organisational policies, and operate within their job role limitations.
What you'll be able to do
- Confirm the identity of the individual
- Identify whether the individual is taking other medication
- Issue prescribed items
- Operate within the limitations of the job role at all times
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards
Assist in the manufacture and assembly of medicinal productsReal unit · ProQual Awarding Body
You'll learn to assist in the manufacture and assembly of medicinal products. The unit covers preparing the environment, equipment, and ingredients, supporting the preparation and processing of products, and completing assembly within job role limitations.
What you'll be able to do
- Prepare the environment to ensure it is suitable for the assembly or manufacture of medicinal products
- Prepare equipment to ensure it is ready for the assembly or manufacture of medicinal products
- Prepare ingredients to ensure they are ready for the assembly or manufacture of medicinal products
- Prepare self to ensure readiness for the assembly or manufacture of medicinal products
- Assist with the preparation of medicinal products according to instructions
- Assist with the processing of medicinal products according to instructions
- Complete the assembly process of medicinal products according to instructions
- Complete the manufacturing process of medicinal products according to instructions
- Operate within the limitations of the job role when assisting in the manufacture and assembly of medicinal products
- Comply with standard operating procedures when assisting in the manufacture and assembly of medicinal products
- Comply with health and safety policies when assisting in the manufacture and assembly of medicinal products
- Comply with environmental monitoring policies when assisting in the manufacture and assembly of medicinal products
Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal productsReal unit · ProQual Awarding Body
This unit equips learners to assist in preparing documentation, materials, and items for medicinal product manufacture and assembly. You'll follow health and safety procedures, prepare work areas, complete documentation, and work within job role limitations.
What you'll be able to do
- Follow health and safety procedures in the workplace
- Assist in the preparation of the work area
- Assist in the preparation and completion of documentation for the product
- Assist in the preparation and completion of labels for the product
- Select raw materials for the preparation of the product
- Prepare raw materials for the preparation of the product
- Work within the limitations of the job role
Assist in the sale of medicines and productsReal unit · ProQual Awarding Body
This unit equips learners with skills to assist in the sale of medicines and products safely and effectively. You'll identify customer needs, make appropriate referrals, understand sale restrictions, and comply with local policy, legislation, and good practice.
What you'll be able to do
- Identify customers' needs when assisting in the sale of medicines and products.
- Refer a customer to the appropriate authority when necessary during the sale of medicines and products.
- Understand when the sale of over-the-counter (OTC) medicines cannot be completed, according to regulations and guidelines.
- Sell medicines or products in accordance with relevant procedures and guidelines.
- Know the local policy, legislation, and good practice guidelines for the sale of medicines and products.
Assist others to plan presentationsReal unit · ProQual Awarding Body
This unit introduces learners to techniques and resources used in planning presentations. You'll learn to assist others in selecting appropriate methods, structuring content, and identifying target audiences to support effective presentation planning.
What you'll be able to do
- Understand the different techniques and resources that can be used in planning presentations.
- Assist others in planning presentations by providing guidance and support in selecting appropriate techniques and resources.
- Assist others in planning presentations by helping them to structure their content effectively.
- Assist others in planning presentations by helping them to identify their target audience and tailor their presentation accordingly.
Assist the practitioner to carry out health care activitiesReal unit · ProQual Awarding Body
You'll gain knowledge of legislation, guidelines, policies, and protocols relevant to assisting practitioners with healthcare activities. The unit develops skills to assist effectively, follow instructions accurately, and maintain good practice standards.
What you'll be able to do
- Know about current legislation, national guidelines, policies, protocols and good practice when assisting the practitioner to carry out health care activities, including their implications for practice.
- Assist the practitioner in carrying out health care activities, following instructions and providing appropriate support.
Assist with the provision of a pharmacy service to meet individuals’ needsReal unit · ProQual Awarding Body
You'll learn to assist in providing pharmacy services that meet individual needs. The unit covers identifying needs, providing clear information, resolving concerns, complying with organisational procedures, and working within the limitations of the job role.
What you'll be able to do
- Identify individual’s needs in relation to pharmacy services.
- Provide information which meets the requirements of the individual.
- Resolve individual’s issues and concerns relating to the pharmacy service.
- Comply with organisational standard operating procedures, policies and procedures.
- Work within the limitations of the job role when assisting with the provision of a pharmacy service.
Care for individuals with naso-gastric tubesReal unit · ProQual Awarding Body
You'll understand how to care for individuals with naso-gastric tubes in line with legislation, guidelines, and best practice. The unit includes relevant anatomy and physiology, preparation, care procedures, and monitoring for complications.
What you'll be able to do
- Understand how to care for individuals with naso-gastric tubes in line with current legislation, national guidelines, policies, protocols and good practice guidelines
- Know the anatomy and physiology of the upper gastrointestinal system and its relevance to naso-gastric procedures
- Prepare to carry out naso-gastric procedures
- Support individuals undergoing naso-gastric procedures
Carry out personal hygiene for individuals unable to care for themselvesReal unit · ProQual Awarding Body
You'll develop knowledge of safety measures, anatomy, and physiology relevant to personal hygiene care. The unit teaches you to prepare for and carry out personal hygiene activities safely for individuals unable to care for themselves.
What you'll be able to do
- Know about safety measures specific to undertaking personal hygiene for individuals
- Know the anatomy of the skin, nose, mouth, eyes and ears
- Know the physiology of the skin, nose, mouth, eyes and ears
- Prepare to undertake personal hygiene activities for individuals
- Undertake personal hygiene activities for individuals
- Record the outcome of the activity
- Report the outcome of the activity
Causes and Spread of InfectionReal unit · ProQual Awarding Body
You'll gain an understanding of the causes and transmission of infection, including the main types of microorganisms and their characteristics. The unit covers various modes of infection transmission such as direct and indirect contact, droplet, and airborne routes.
What you'll be able to do
- Explain the various causes of infection, including bacteria, viruses, fungi and parasites
- Describe how infections are transmitted, including direct contact, indirect contact, droplet transmission, and airborne transmission
Cleaning, Decontamination and Waste ManagementReal unit · ProQual Awarding Body
This unit covers maintaining a clean environment to prevent infection spread, including decontamination principles and waste management practices. You'll understand key areas for cleaning, the decontamination process, and the importance of hand hygiene in healthcare settings.
What you'll be able to do
- Understand how to maintain a clean environment to prevent the spread of infection in a healthcare setting
- Understand the principles of the decontamination process in a healthcare setting
- Understand the steps of the decontamination process in a healthcare setting
- Understand the importance of good waste management practice in the prevention of the spread of infection in a healthcare setting
Contribute to health and safety in health and social careReal unit · ProQual Awarding Body
You'll understand their own and others' responsibilities for health and safety within health and social care settings. The unit covers risk assessments, procedures for accidents and sudden illness, and practices to reduce the spread of infection.
What you'll be able to do
- Understand own responsibilities relating to health and safety in the work setting.
- Understand the responsibilities of others relating to health and safety in the work setting.
- Understand the use of risk assessments in relation to health and safety, including their purpose and application.
- Understand procedures for responding to accidents and sudden illness in the work setting.
- Reduce the spread of infection through effective hygiene practices.
- Move and handle equipment and other objects safely, using appropriate techniques.
- Handle hazardous substances and materials safely, following relevant guidelines.
- Understand how to promote fire safety in the work setting, including evacuation procedures.
- Implement security measures in the work setting to protect individuals and property.
- Manage own stress and maintain well-being in the workplace.
Contribute to the discharge of individuals to carersReal unit · ProQual Awarding Body
You'll gain knowledge of discharge procedures for individuals transitioning to carers. The unit covers risk assessments, care planning, preparing individuals for discharge, and effective communication to support continuity of care.
What you'll be able to do
- Describe the procedures for discharging individuals to a carer, including risk assessments and care planning
- Prepare individuals for discharge, including providing information and support
- Contribute to the discharge of individuals to carers, including communicating with the individual, carer, and other professionals
Contribute to the effectiveness of teamsReal unit · ProQual Awarding Body
You'll learn to contribute effectively to team performance. The unit includes understanding their role, using feedback for improvement, managing time, establishing working relationships, and complying with relevant legislation and organisational policies.
What you'll be able to do
- Explain the importance of own role and how it contributes to the team performance
- Use feedback to improve personal team performance
- Manage time and commitments effectively
- Establish effective working relationships with all members of the team
- Comply with organisational, national and European legislation
Contribute to the safe use of medical devices in the perioperative environmentReal unit · ProQual Awarding Body
This unit provides knowledge of health and safety requirements for using medical devices in the perioperative environment. You'll learn to check and handle devices safely, inspect instrument trays, and apply infection control principles.
What you'll be able to do
- Understand the importance of following health and safety requirements when using medical devices in the perioperative environment
- Check and handle medical devices in the perioperative environment, according to health and safety procedures
- Check the integrity of instrument trays
- Dispose of used items and equipment safely
Dementia AwarenessReal unit · ProQual Awarding Body
You'll gain a comprehensive understanding of dementia, including definitions, symptoms, and impact on individuals. The unit explores medical and social models of dementia, common types and causes, and factors influencing individual experiences.
What you'll be able to do
- Understand what dementia is
- Understand key features of the theoretical models of dementia
- Know the most common types of dementia
- Know the causes of the most common types of dementia
- Understand factors relating to an individual’s experience of dementia
Emergency First Aid SkillsReal unit · ProQual Awarding Body
You'll develop knowledge and skills to act as emergency first aiders. The unit covers assessing incidents, managing unresponsive or choking casualties, providing appropriate first aid, and understanding the role and responsibilities of an emergency first aider.
What you'll be able to do
- Understand the role of an emergency first aider
- Understand the responsibilities of an emergency first aider
- Assess an incident to determine the appropriate course of action
- Manage an unresponsive casualty who is breathing normally, following established procedures
- Manage an unresponsive casualty who is not breathing normally, following established procedures
- Recognise the signs and symptoms of a casualty who is choking
- Assist a casualty who is choking, following established procedures
- Manage a casualty who is wounded and bleeding, following established procedures
- Manage a casualty who is in shock, following established procedures
- Understand how to manage a casualty with a minor injury, following established procedures
Ensure your own Actions Reduce risks to Health and SafetyReal unit · ProQual Awarding Body
You'll develop the ability to identify hazards in the workplace and understand their risks to health and safety. The unit covers appropriate actions to reduce risks, the importance of prompt hazard reporting, and measures to maintain a safe working environment.
What you'll be able to do
- Identify the hazards in the workplace that could pose a risk to health and safety.
- Act upon identified hazards in the workplace to minimise potential risks.
- Reduce the risks to health and safety in the workplace through appropriate actions and preventative measures.
Handle information in health and social care settingsReal unit · ProQual Awarding Body
This unit provides understanding of the importance of secure information handling in health and social care settings. You'll learn relevant legislation, access support, and develop skills to handle information in accordance with agreed policies and procedures.
What you'll be able to do
- Understand the need for secure handling of information in health and social care settings.
- Access support for handling information.
- Handle information in accordance with agreed ways of working.
Implement person centred approaches in health and social careReal unit · ProQual Awarding Body
This unit provides learners with the knowledge and skills to implement person-centred approaches in health and social care settings.
What you'll be able to do
- Understand person centred approaches for care and support
- Work in a person-centred way.
- Establish consent when providing care or support
- Encourage active participation
- Support the individual’s right to make choices
- Promote individuals’ well-being
Inform an individual of discharge arrangementsReal unit · ProQual Awarding Body
You'll understand individuals' information needs regarding discharge arrangements and post-discharge care. The unit covers effective communication of discharge plans, ensuring clarity and consideration of individual variations.
What you'll be able to do
- Understand the information needs of individuals regarding discharge arrangements and post-discharge care.
- Inform individuals clearly and accurately about their discharge arrangements, ensuring they understand the information provided.
Introduction to communication in health, social care or children’s and young people's settingsReal unit · ProQual Awarding Body
This unit covers the importance of effective communication in health, social care, or children’s and young people's settings. You'll learn to meet individuals' communication and language needs, reduce barriers, and apply confidentiality principles in the workplace.
What you'll be able to do
- Understand why effective communication is important in the health, social care or children’s and young people's work setting
- Meet the communication needs of individuals in the work setting
- Meet the language needs of individuals in the work setting
- Meet the wishes of individuals in the work setting
- Meet the preferences of individuals in the work setting
- Reduce barriers to communication in the work setting
- Apply principles relating to confidentiality at work
- Apply practices relating to confidentiality at work
Introduction to duty of care in health, social care or children’s and young people’s settingsReal unit · ProQual Awarding Body
This unit introduces the concept of duty of care within health, social care, or children’s and young people’s settings. You'll understand legal and ethical responsibilities, available support for dilemmas, and appropriate responses to complaints.
What you'll be able to do
- Explain the implications of duty of care in health, social care or children’s and young people’s settings, including legal and ethical responsibilities
- Identify support available for addressing dilemmas that may arise about duty of care, including policies, procedures, and supervision
- Describe how to respond to complaints, including following organisational procedures and maintaining confidentiality
Introduction to equality and inclusion in health, social care or children’s and young people’s settingsReal unit · ProQual Awarding Body
This unit introduces principles of equality, diversity, and inclusion in health, social care, or children’s and young people's settings. You'll understand relevant legislation and how to promote inclusive practices to improve outcomes for individuals.
What you'll be able to do
- Understand the fundamental principles of equality and inclusion in health, social care or children’s and young people’s settings.
- Understand the importance of promoting equality and inclusion to ensure positive outcomes for individuals.
- Work in an inclusive way, respecting diversity and challenging discriminatory practices.
- Adapt communication and support methods to meet the diverse needs of individuals.
- Access relevant information, advice and support about diversity, equality and inclusion from appropriate sources.
Introduction to personal development in health, social care or children's and young people’s settingsReal unit · ProQual Awarding Body
You'll explore the requirements for competence in their work role within health, social care, or children's and young people's settings. The unit covers reflection on work activities, agreeing personal development plans, and developing knowledge, skills, and understanding.
What you'll be able to do
- Understand the knowledge, skills and behaviours required for competence in own work role within health, social care or children's and young people’s settings.
- Reflect on own work activities to identify areas for improvement and development.
- Agree a personal development plan with a supervisor or mentor, outlining specific goals and objectives.
- Develop own knowledge, skills and understanding through a variety of learning methods, such as training courses, mentoring, and self-study.
Maintaining quality standards in the health sectorReal unit · ProQual Awarding Body
This unit provides learners with an understanding of how legislation, policies, and procedures determine quality standards in the health sector. You'll recognise their own expertise limits, know when to refer to others, and use resources efficiently to support quality.
What you'll be able to do
- Know how relevant legislation determines quality standards of work in the health sector
- Know how relevant policies determine quality standards of work in the health sector
- Know how relevant procedures determine quality standards of work in the health sector
- Know the limits of own expertise and knowledge in relation to maintaining quality standards
- Know when it is necessary to refer to others for support in maintaining quality standards
- Use resources efficiently to support quality standards in the health sector
Meet food safety requirements when providing food and drink for individualsReal unit · ProQual Awarding Body
This unit covers food safety requirements when providing food and drink, emphasising contamination prevention and hygiene. You'll maintain cleanliness, demonstrate effective handwashing, wear protective clothing, and adhere to safety protocols during food handling.
What you'll be able to do
- Understand the importance of food safety measures when providing food and drink for individuals to prevent contamination and illness
- Maintain personal hygiene and cleanliness when handling food and drink
- Meet safety requirements when preparing and serving food and drink for individuals, including temperature control and allergen awareness
- Meet safety requirements when clearing away food and drink, including waste disposal and cleaning procedures
- Store food and drink safely to prevent spoilage and contamination
- Access additional advice or support about food safety from relevant sources and organisations
Minimise the risk of infection during the removal of used linenReal unit · ProQual Awarding Body
This unit provides learners with knowledge and skills to minimise infection risks during the removal of used linen. You'll understand relevant infection prevention guidelines, correct procedures, and the use of personal protective equipment to safely handle linen.
What you'll be able to do
- Understand the guidelines to be followed in relation to infection prevention and control when removing used linen.
- Remove linen for collection and disposal whilst minimising the risk of infection.
- Prepare to remove used linen in a way that minimises the risk of spreading infection.
- Remove used linen while reducing the risk of infection.
- Minimise the risk of infection after removing used linen.
Minimise the risk of infection when transporting and storing healthcare wasteReal unit · ProQual Awarding Body
You'll understand national and local policies and protocols to minimise infection risks when transporting and storing healthcare waste. The unit covers safe handling, transportation, and storage of waste containers in compliance with relevant regulations.
What you'll be able to do
- Understand national policy relating to minimising the risk of spreading infection
- Understand local policy relating to minimising the risk of spreading infection
- Understand national protocol relating to minimising the risk of spreading infection
- Understand local protocol relating to minimising the risk of spreading infection
- Transport waste containers in line with national policy and protocol
- Transport waste containers in line with local policy and protocol
- Store waste containers in line with national policy and protocol
- Store waste containers in line with local policy and protocol
- Handle waste containers safely
- Transport waste containers safely
- Store healthcare waste in line with local policy
- Store healthcare waste in line with local protocol
- Minimise the risk of infection after transporting healthcare waste
- Minimise the risk of infection after storing healthcare waste
Monitor and maintain the environment and resources during and after clinical / therapeutic activitiesReal unit · ProQual Awarding Body
You'll gain knowledge of procedures for monitoring and maintaining the environment and resources during and after clinical or therapeutic activities. The unit includes safe equipment operation, environmental maintenance, and cleaning protocols.
What you'll be able to do
- Know the established procedures for monitoring and maintaining the environment and resources used during and after clinical or therapeutic activities.
- Operate equipment safely and effectively, following manufacturer's instructions and organisational guidelines.
- Monitor and maintain the environment and resources to ensure a safe, clean, and organised workspace.
- Clean resources in their own work area according to infection control policies and procedures.
Move and position individuals in accordance with their plan of careReal unit · ProQual Awarding Body
This unit provides knowledge and skills to move and position individuals safely according to their care plan. You'll understand relevant anatomy, physiology, legislation, risk minimisation, and preparation techniques to ensure safe handling.
What you'll be able to do
- Understand the anatomy and physiology of the human body in relation to moving and positioning individuals.
- Understand the relevant legislation, policies, and agreed ways of working when moving and positioning individuals.
- Minimise risk to both the individual and themselves before moving and positioning individuals.
- Prepare individuals physically and psychologically before moving and positioning them.
- Move and position an individual safely and effectively, according to their plan of care.
- Know when to seek advice from and/or involve other healthcare professionals when moving and positioning an individual.
Obtain and test specimens from individualsReal unit · ProQual Awarding Body
You'll understand standard procedures for obtaining and testing specimens such as urine, blood, and swabs. The unit emphasises infection control and teaches you to prepare individuals, safely collect specimens, perform tests, and report outcomes.
What you'll be able to do
- Understand the standard operating procedures involved in obtaining and testing various types of specimens from individuals.
- Understand the importance of infection control and hygiene when handling specimens.
- Prepare the individual and the environment prior to obtaining specimens, explaining the procedure clearly.
- Obtain specimens from individuals safely and effectively, following established protocols.
- Perform basic tests on specimens accurately, using appropriate equipment and techniques.
- Record and report on the outcomes of the specimen tests clearly and accurately, following organisational procedures.
- Understand relevant legislation, organisational policy and good practice guidelines in relation to obtaining, handling, carrying, testing and storing specimens.
Order Routine Pharmaceutical StockReal unit · ProQual Awarding Body
You'll develop the skills to accurately order routine pharmaceutical stock following organisational procedures and legislative requirements. The unit includes calculating quantities, processing orders, completing the ordering process, and working within job role limitations.
What you'll be able to do
- Accurately order pharmaceutical stock according to organisational procedures.
- Process pharmaceutical stock orders efficiently and effectively.
- Complete the pharmaceutical stock ordering process, ensuring all steps are followed correctly.
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards when ordering pharmaceutical stock.
- Operate within the limitations of the job role when ordering pharmaceutical stock.
Paediatric Emergency First AidReal unit · ProQual Awarding Body
You'll gain knowledge and skills to act as paediatric first aiders. The unit covers assessing emergencies, providing first aid to infants and children who are unresponsive or choking, and understanding legal, ethical, and hygiene considerations.
What you'll be able to do
- Understand the role of the paediatric first aider
- Assess an emergency situation and act safely and effectively
- Provide first aid for an infant and a child who is unresponsive and breathing normally
- Provide first aid for an infant and a child who is unresponsive and not breathing normally
- Provide first aid for an infant and a child who has a foreign body airway obstruction
- Provide first aid to an infant and a child who is wounded and bleeding
- Provide first aid to an infant and a child who is suffering from shock
Perform the non scrubbed circulating role for perioperative proceduresReal unit · ProQual Awarding Body
It teaches you to understand and perform the non-scrubbed circulating role in perioperative procedures. You'll study relevant policies, protocols, and good practice, and gain knowledge of medical devices used in surgical interventions to support clinical procedures safely.
What you'll be able to do
- Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with relevant policies
- Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with relevant protocols
- Understand how to perform the non-scrubbed circulating role for perioperative procedures in line with good practice guidelines
- Know how medical devices are used for surgical interventions to support the surgical team
- Work with medical devices for clinical procedures in accordance with requirements
- Work with equipment for clinical procedures in accordance with requirements
Planning and Monitoring WorkReal unit · ProQual Awarding Body
It teaches you to understand how to plan and monitor work within an organisation. You'll explore organisational policies, procedures and priorities, and develop skills to plan, allocate, and monitor team work effectively to meet objectives.
What you'll be able to do
- Understand how to work within the organisation’s policies, procedures and priorities when planning and monitoring work.
- Understand how to plan and allocate work to a team effectively.
- Understand how to monitor a team’s work to ensure targets are met and quality is maintained.
Prepare and apply dressings and drains to individuals in the perioperative environmentReal unit · ProQual Awarding Body
This unit covers the preparation and application of dressings and drains in the perioperative environment. You'll understand health and safety measures to prevent wound contamination and cross-infection, identify medical devices used, and select appropriate equipment for safe practice.
What you'll be able to do
- Understand the health and safety measures related to preventing wound contamination and cross-infection when preparing and applying dressings and drains.
- Understand how medical devices are used in the application of dressings, wound supports and drains in the learner environment.
- Select and prepare dressings and drains according to individual requirements of patients in the perioperative environment.
- Apply dressings and attach drains according to individual requirements of patients in the perioperative environment.
Prepare and dress for scrubbed clinical rolesReal unit · ProQual Awarding Body
This unit covers safe procedures and protocols for preparing and dressing for scrubbed clinical roles. You'll understand aseptic techniques, their sphere of competence, and how to work effectively within scrubbed clinical environments.
What you'll be able to do
- Understand how to follow safe procedures and protocols when preparing and dressing for scrubbed clinical roles, minimising the risk of contamination.
- Work within their own sphere of competence and recognise when to seek assistance from more experienced colleagues.
- Understand the correct procedures for dressing for scrubbed clinical roles, including the proper use of personal protective equipment (PPE).
- Work effectively and safely within scrubbed clinical roles, adhering to aseptic techniques and maintaining a sterile environment.
Prepare aseptic productsReal unit · ProQual Awarding Body
This unit covers the preparation of aseptic products, including monitoring and maintaining suitable working environments. You'll gain skills in preparing various aseptic products while complying with legislation, organisational policies, and professional ethical standards within their job role limitations.
What you'll be able to do
- Monitor the working environment to ensure it is suitable for preparing aseptic products.
- Prepare and maintain suitable working environments for the preparation of aseptic products.
- Prepare a range of aseptic products according to specified procedures.
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards when preparing aseptic products.
- Operate within the limitations of the job role when preparing aseptic products.
Prepare documentation, materials, components and other items for the preparation of aseptic productsReal unit · ProQual Awarding Body
You'll learn to prepare documentation, materials, and components for aseptic product preparation. The unit includes maintaining sterile environments, accurate record-keeping, compliance with legislation, and operating relevant equipment.
What you'll be able to do
- Prepare, monitor and maintain suitable working environments for the preparation of aseptic products, ensuring cleanliness, sterility, and appropriate temperature and humidity.
- Complete documentation accurately and legibly, recording all relevant information according to established protocols.
- Prepare starting materials for the preparation of aseptic products, ensuring correct identification, measurement, and handling.
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards relevant to the preparation of aseptic products.
- Operate within the limitations of the job role, seeking guidance and support when necessary.
Prepare equipment for intraoperative cell salvage blood collectionReal unit · ProQual Awarding Body
You'll gain knowledge of legislation, guidelines, policies, and good practice related to preparing equipment for intraoperative cell salvage blood collection. The unit covers transfusion issues, equipment roles, and preparation procedures in accordance with standards.
What you'll be able to do
- Know current legislation related to the preparation of equipment for intraoperative cell salvage blood collection
- Know national guidelines related to the preparation of equipment for intraoperative cell salvage blood collection
- Know policies related to the preparation of equipment for intraoperative cell salvage blood collection
- Know protocols related to the preparation of equipment for intraoperative cell salvage blood collection
- Know good practice related to the preparation of equipment for intraoperative cell salvage blood collection
- Understand transfusion issues related to intraoperative cell salvage
- Understand the role of equipment used in intraoperative cell salvage blood collection
- Understand the function of equipment used in intraoperative cell salvage blood collection
- Prepare equipment for intraoperative cell salvage blood collection
Prepare equipment for intraoperative cell salvage blood processingReal unit · ProQual Awarding Body
You'll gain knowledge to prepare equipment for intraoperative cell salvage blood processing. The unit covers relevant legislation, guidelines, blood transfusion issues, and the rationale for equipment preparation and maintenance.
What you'll be able to do
- Understand current legislation, national guidelines, policies, protocols and good practice related to which inform the preparation of equipment for intraoperative cell salvage blood processing
- Understand blood transfusion issues in relation to intraoperative cell salvage
- Understand the rationale for the use of intraoperative cell salvage
- Understand how the decision to proceed with intraoperative cell salvage blood processing is made
- Understand the rationale for swab washing in relation to intraoperative cell salvage blood
- Understand the role and function of equipment used for intraoperative cell salvage blood processing
- Prepare equipment for intraoperative cell salvage blood processing
Prepare individuals for healthcare activitiesReal unit · ProQual Awarding Body
This unit covers the preparation of individuals for healthcare activities in line with legislation, policy, and good practice. You'll learn to prepare individuals sensitively, adapt communication, and accurately record and report healthcare activities.
What you'll be able to do
- Understand current legislation, policy and good practice related to the preparation of individuals for healthcare activities.
- Prepare individuals for healthcare activities in a way that is sensitive to their needs and preferences.
- Record healthcare activities accurately and completely, following established protocols.
- Report healthcare activities to the appropriate personnel in a timely manner.
Principles of safeguarding and protection in health and social careReal unit · ProQual Awarding Body
This unit covers the principles of safeguarding and protection in health and social care.
What you'll be able to do
- Recognise signs of abuse.
- Respond to suspected or alleged abuse.
- Understand the national and local context of safeguarding and protection from abuse.
- Understand ways to reduce the likelihood of abuse.
- Recognise and report unsafe practices.
Provide agreed support for foot careReal unit · ProQual Awarding Body
You'll gain knowledge of common foot and toe-nail abnormalities and their causes. The unit includes preparing the environment, promoting individual engagement, providing safe foot care, and accurately recording and reporting foot care activities.
What you'll be able to do
- Understand the signs and causes of common foot and toe-nail abnormalities
- Prepare the environment and resources to provide support for assessed foot care needs
- Promote the individual’s engagement in their own foot care, encouraging their participation and independence
- Provide foot care safely, following agreed care plans and risk assessments
- Accurately record and report on foot care provided, including any changes or concerns
Provide support for mobilityReal unit · ProQual Awarding Body
You'll understand the significance of mobility for physical and mental well-being. The unit develops skills to prepare for and support mobility activities, and to observe, record, and report on these activities to maintain individuals' mobility.
What you'll be able to do
- Understand the importance of mobility for individuals' physical well-being
- Understand the importance of mobility for individuals' mental well-being
- Prepare the environment for mobility activities to ensure safety
- Prepare equipment for mobility activities to ensure suitability
- Support individuals to keep mobile in accordance with their care plan
- Observe activities to support mobility to identify any issues
- Record activities to support mobility accurately and completely
- Report on activities to support mobility to the relevant personnel
Provide support for sleepReal unit · ProQual Awarding Body
This unit covers the importance of sleep for physical and mental health. You'll learn to establish suitable conditions for sleep, assist individuals to sleep, monitor sleep patterns, and access relevant information and advice.
What you'll be able to do
- Understand the importance of sleep for physical and mental well-being across the lifespan.
- Understand the factors that can affect an individual's ability to sleep.
- Establish environmental and personal conditions that are conducive to sleep, considering individual preferences and needs.
- Assist an individual to prepare for sleep, using appropriate techniques and strategies.
- Monitor an individual's sleep patterns and identify any potential problems.
- Access information and advice about difficulties with sleep from relevant professionals and organisations.
Provide support for therapy sessionsReal unit · ProQual Awarding Body
You'll learn to support therapy sessions effectively. The unit includes preparing the environment, providing support to service users, observing and recording sessions, and contributing to the review of therapy outcomes.
What you'll be able to do
- Understand the benefits of therapy sessions for service users
- Prepare the environment for therapy sessions, ensuring it is safe and suitable
- Prepare resources for therapy sessions, ensuring they are readily available
- Provide support to service users during therapy sessions, as directed by the therapist
- Observe service users during therapy sessions, noting their behaviour and responses
- Record observations of therapy sessions accurately and objectively
- Contribute to the review of therapy sessions, providing feedback on observations and support provided
Receive Pharmaceutical StockReal unit · ProQual Awarding Body
You'll learn to receive, check, store, and document pharmaceutical stock in accordance with organisational procedures and relevant legislation. The unit includes identifying discrepancies, understanding storage requirements, and ensuring compliance with good practice.
What you'll be able to do
- Receive pharmaceutical stock according to organisational procedures.
- Correctly store pharmaceutical stock in accordance with storage requirements and guidelines.
- Complete the receipt of pharmaceutical stock, ensuring accurate documentation and record-keeping.
- Know about the current legislation and good practice guidelines for the receipt of pharmaceutical stock.
- Comply with current legislation, policy, good practice, organisational and professional codes of practice and ethical standards when receiving pharmaceutical stock.
- Operate within the limitations of the job role when receiving pharmaceutical stock.
Remove wound closure materialsReal unit · ProQual Awarding Body
This unit equips learners with knowledge and skills to safely remove wound closure materials. You'll understand skin anatomy, wound healing processes, contamination risks, and follow approved procedures and techniques for removal.
What you'll be able to do
- Know the anatomy of the skin and underlying tissues
- Know the physiology of the skin and underlying tissues
- Understand wound healing
- Understand wound contamination
- Understand the rationale for following approved procedures to remove wound closures
- Understand the rationale for following approved techniques to remove wound closures
- Prepare to remove wound closure materials
- Remove wound closure materials
- Record outcomes of procedures
- Report outcomes of procedures
Select and wear appropriate personal protective equipment for work in health care settingsReal unit · ProQual Awarding Body
This unit provides learners with knowledge of legislation, policies, and protocols relating to dress code and personal protective equipment (PPE) in healthcare settings. You'll be able to select and use appropriate PPE correctly for specific tasks and environments.
What you'll be able to do
- Understand legislation, local policy and protocol in relation to dressing for work in a health care setting, including the rationale for specific requirements.
- Select appropriate personal protective equipment (PPE) for specific tasks in a health care setting.
- Use personal protective equipment (PPE) correctly in a health care setting, following established procedures.
Support independence in the tasks of daily livingReal unit · ProQual Awarding Body
This unit covers principles for supporting independence in daily living tasks. You'll learn to assess support needs, assist with meal planning, household tasks, and maintaining a safe environment, while respecting person-centred approaches and legislation.
What you'll be able to do
- Understand the principles for supporting independence in the tasks of daily living
- Establish what support is required for daily living tasks
- Provide support for planning and preparing meals
- Provide support for buying and using household and personal items
- Provide support for keeping the home clean and secure
- Identify and respond to changes needed in support for daily living tasks
Support individuals to carry out their own health care proceduresReal unit · ProQual Awarding Body
You'll gain knowledge and skills to support individuals in carrying out their own health care procedures. The unit covers common procedures, associated risks, individualised support, and monitoring to ensure safe and effective practice.
What you'll be able to do
- Understand health care procedures likely to be undertaken by individuals, including common procedures and associated risks.
- Support individuals to prepare to carry out their own health care procedures, providing information, encouragement, and practical assistance.
- Support individuals to carry out health care procedures, respecting their autonomy and providing assistance as needed.
- Monitor health care procedures undertaken by individuals, observing for any adverse reactions or complications and reporting appropriately.
Support individuals to eat and drinkReal unit · ProQual Awarding Body
You'll learn to support individuals with eating and drinking, respecting preferences and dietary needs. The unit includes preparing the environment, providing dignified support, clearing away, and monitoring eating and drinking safely.
What you'll be able to do
- Support individuals to make informed choices about food and drink, taking into account their preferences and dietary needs
- Prepare the environment and resources to provide support for eating and drinking
- Provide support for eating and drinking in a way that promotes dignity and independence
- Clear away after food and drink, following hygiene and safety procedures
- Monitor an individual's eating and drinking, and the support provided, and report any concerns
Support individuals to manage continenceReal unit · ProQual Awarding Body
You'll gain knowledge of factors affecting continence management and develop skills to support individuals in managing their continence with dignity. The unit includes the use of equipment, safe support practices, and monitoring and reporting on continence care.
What you'll be able to do
- Understand the various factors that can affect an individual's ability to manage their continence.
- Support individuals to manage their own continence with dignity and respect.
- Support the safe and effective use of equipment designed to manage continence.
- Support continence management in a safe and hygienic manner, following established protocols.
- Monitor and report on the support provided to individuals for managing their continence, documenting any changes or concerns.
Support individuals to meet personal care needsReal unit · ProQual Awarding Body
It teaches you to support individuals in meeting personal care needs safely and respectfully. You'll develop communication skills to identify needs and preferences, promote dignity and independence, and provide assistance with hygiene and toileting.
What you'll be able to do
- Work with individuals to identify their needs and preferences in relation to personal care, respecting their dignity and promoting independence.
- Provide support for personal care safely, following established procedures and using appropriate equipment.
- Support individuals to use the toilet, providing assistance with mobility, hygiene, and continence management.
- Support individuals to maintain personal hygiene, assisting with washing, bathing, and oral care.
- Support individuals to manage their personal appearance, helping with dressing, grooming, and hair care.
- Monitor and report on support for personal care, documenting observations and communicating any concerns to relevant personnel.
Support individuals undergoing healthcare activitiesReal unit · ProQual Awarding Body
You'll gain understanding of various healthcare activities and their purposes. The unit develops skills to prepare individuals for healthcare procedures, support them during and after activities, and recognise the roles of healthcare professionals involved.
What you'll be able to do
- Understand the purpose and nature of different healthcare activities in order to provide effective support to individuals.
- Understand the potential impact of healthcare activities on individuals' well-being and emotional state.
- Prepare individuals physically and emotionally to undergo planned healthcare activities, explaining the process clearly and addressing any concerns.
- Provide appropriate support to individuals during healthcare activities, ensuring their comfort, safety and dignity.
- Provide support to individuals following healthcare activities, monitoring their recovery and addressing any immediate needs or concerns.
Support individuals who are distressedReal unit · ProQual Awarding Body
It teaches you to support individuals experiencing distress by understanding causes and effects, preparing appropriate environments, providing support safely, reducing distress, and accurately recording and reporting observations.
What you'll be able to do
- Understand causes and effects of distress
- Prepare to support individuals who are experiencing distress
- Support individuals through periods of distress
- Support individuals to reduce distress
- Record and report on an individual’s distress
Support individuals with speech and language disorders to develop their communication skillsReal unit · ProQual Awarding Body
You'll develop knowledge of legislation, national guidelines, and good practice related to supporting individuals with speech and language disorders. The unit covers factors affecting communication and therapeutic programmes to enhance communication skills.
What you'll be able to do
- Know current legislation, national guidelines, policies, protocols and good practice related to supporting individuals with speech and language disorders to develop their communication skills.
- Know the factors affecting individuals ability to communicate.
- Understand how therapeutic programmes and activities are used to support and enhance communication.
- Prepare to support individuals with speech and language disorders during agreed therapeutic activities.
- Support the implementation of agreed therapeutic programmes and activities to help individuals with speech and language disorders to develop their communication skills.
Support participation in learning and development activitiesReal unit · ProQual Awarding Body
This unit covers factors affecting participation in learning and development activities. You'll learn to support individuals in preparing for activities, contribute to preparing environments and resources, and communicate effectively to encourage engagement.
What you'll be able to do
- Understand the factors to take into account when supporting individuals to take part in activities for learning and development
- Support individuals to prepare for taking part in learning and development activities
- Contribute to preparing the environment for learning and development activities
- Contribute to preparing resources for learning and development activities
- Support individuals to take part in learning and development activities
- Contribute to the evaluation of learning or development activities
The principles of Infection Prevention and ControlReal unit · ProQual Awarding Body
This unit provides learners with knowledge of infection prevention and control principles. It covers roles and responsibilities, relevant legislation and policies, systems and procedures, risk assessment, and the use of personal protective equipment.
What you'll be able to do
- Understand roles and responsibilities in the prevention and control of infections
- Understand legislation and policies relating to prevention and control of infections
- Understand systems and procedures relating to the prevention and control of infections
- Understand the importance of risk assessment in relation to the prevention and control of infections
- Understand the importance of using Personal Protective Equipment (PPE) in the prevention and control of infections
- Understand the importance of good personal hygiene in the prevention and control of infections
The role of the health and social care workerReal unit · ProQual Awarding Body
This unit introduces learners to working relationships in health and social care, including the roles and responsibilities of different professionals. You'll learn to work within agreed organisational policies and collabourate effectively with colleagues.
What you'll be able to do
- Understand working relationships in health and social care, including the roles and responsibilities of different professionals.
- Work in ways that are agreed with the employer, adhering to organisational policies and procedures.
- Work in partnership with others, including colleagues, service users, and their families.
Understand how to work in end of life careReal unit · ProQual Awarding Body
This unit explores different cultural, religious, and personal perspectives on death and dying. You'll understand the aims, principles, and policies of end of life care, communication factors, and how to access support services for individuals and their families.
What you'll be able to do
- Describe different perspectives on death and dying, including cultural, religious, and personal viewpoints
- Explain the aims, principles, and policies of end of life care, including palliative care and hospice care
- Explain factors regarding communication in end of life care, including active listening, empathy, and sensitivity
- Identify how to access the range of support services available to individuals and others, including bereavement support and counselling services
Understand loss and grief in end of life careReal unit · ProQual Awarding Body
This unit provides knowledge of the process of loss and grief in end-of-life care. You'll understand individual reactions to loss, how to support those bereaved, and manage their own feelings whilst maintaining professional boundaries.
What you'll be able to do
- Know the process of loss and grief to understand the stages individuals may experience
- Understand loss in the context of end of life care to provide appropriate support
- Understand how to support people following bereavement to help them cope with their grief
- Understand how to manage own feelings of loss and grief when working in end of life care to maintain professional boundaries and well-being
Understand the context of supporting individuals with learning disabilitiesReal unit · ProQual Awarding Body
This unit provides an understanding of the context for supporting individuals with learning disabilities. You'll study relevant legislation, policies, characteristics of learning disabilities, historical context, and principles of advocacy and empowerment.
What you'll be able to do
- Understand the relevant legislation and policies that support the human rights and inclusion of individuals with learning disabilities.
- Understand the nature and characteristics of learning disability, including different types and levels of support required.
- Understand the historical context of learning disability and how societal attitudes have evolved over time.
- Understand the basic principles and practice of advocacy, empowerment, and active participation in relation to supporting individuals with learning disabilities and their families.
- Understand how views and attitudes, both positive and negative, impact on the lives of individuals with learning disabilities and their family carers.
- Promote effective communication with individuals with learning disabilities, adapting communication methods to meet their individual needs.
Undertake agreed pressure area careReal unit · ProQual Awarding Body
You'll develop knowledge of skin anatomy and physiology related to pressure area care. The unit covers risk factors, good practice, and the use of materials and equipment to follow agreed care plans for individuals at risk of pressure areas.
What you'll be able to do
- Understand the basic anatomy and physiology of the skin and underlying tissues in relation to the development of pressure areas.
- Understand the factors that contribute to the risk of pressure area development.
- Understand good practice guidelines and procedures in relation to own role when undertaking pressure area care.
- Follow the agreed care plan for an individual at risk of, or with, pressure areas.
- Understand the appropriate use of materials, equipment and resources available when undertaking pressure area care.
- Prepare the individual and the environment prior to undertaking pressure area care.
- Undertake agreed pressure area care procedures safely and effectively, according to the care plan.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Assemble prescribed itemsAssist in planning and evaluating learning activitiesAssist in receiving, handling and dispatching clinical specimensAssist in the administration of medicationAssist in the issuing of prescribed itemsAssist in the manufacture and assembly of medicinal productsAssist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal productsAssist in the sale of medicines and products
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
ProQual Level 2 Award in Healthcare and Social Care Support Skills
- Assist in the research work
- Collect food, water and environmental specimens
- Contribute to the effective performance of your organisation
- Discharge and transfer individuals from a service or your care
- Minimise the risk of exposure to blood and body fluids while providing care
- Monitor and Manage the Environment and Resources During and After Healthcare Activities
- Monitor and assess patients following treatments
- Obtain specimens from individuals for laboratory investigation
Where this can lead
Regulatory Affairs Associate
Your journey starts here, laying the groundwork for a rewarding and impactful career in regulatory affairs. We're excited to see how you grow and contribute to bringing life-changing products to market.
See the whole journey →Opens the roleRegulatory Affairs AssociateOne of the jobs this qualification is a route into · 3 near-identical records folded inSee the role →Opens the roleAssociate Pharmaceutical Sales RepresentativeOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Sales Representative, Medical DevicesOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Clinical Sales RepresentativeOne of the jobs this qualification is a route intoSee the role →Opens the roleAssociate Regulatory Affairs CoordinatorOne of the jobs this qualification is a route into · 1 near-identical record folded inSee the role →Opens the rolePharmaceutical Sales RepresentativeOne of the jobs this qualification is a route intoSee the role →Future FluencyAll ten future skillsSee how every unit is contextualised by the tenExplore →
Showing 6 roles, drawn from 14 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
Assist in the research workCollect food, water and environmental specimensContribute to the effective performance of your organisationDischarge and transfer individuals from a service or your careMinimise the risk of exposure to blood and body fluids while providing careMonitor and Manage the Environment and Resources During and After Healthcare ActivitiesMonitor and assess patients following treatmentsObtain specimens from individuals for laboratory investigationOrder approved radioactive medicinal productsOrder medicines and products for individualsPreparation of products for use within healthcare activitiesPrepare a discharge plan with individualsPrepare individuals for healthcare activitiesProvide information and advice to support individuals in undertaking desired occupational and non-occupational activitiesReceive and store medicinal products in a warehouse environment to comply with the requirements of Good Distribution PracticeSupport Individuals Undergoing Healthcare ActivitiesSupport the rights and wellbeing of individuals when they undergo healthcare proceduresUse Pre-Planned Methods to Manage Blood Loss
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
One-to-one, on your real workNo lectures, no past-papers. Every unit is practised on the actual tasks your job throws at you, a tutor beside you, not a video in front of you.
Taught to the top, not the testMost courses stop at remembering. Your companion keeps climbing: analysing, judging, creating. That’s the part a machine can’t do for you.
Credits you keep, a map that continuesEvery unit is regulated and yours for good. The day you finish, Zavmo already knows the next role your new credits open.
Applied to your work in any of these jobs
Which job do you mean?
This unit provides learners with the skills to assemble prescribed items accurately and efficiently. Learners will follow organisational procedures, select and label items correctly, package them securely, and comply with legal, ethical, and health and safety requirements.
How the thinking builds
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ProQual Level 2 Award in Healthcare and Social Care Support Skills
70 units in this credential, in the order it lists them, awarded by ProQual Awarding Body.
- Assemble prescribed items
- Assist in planning and evaluating learning activities
- Assist in receiving, handling and dispatching clinical specimens
- Assist in the administration of medication
- Assist in the issuing of prescribed items
- Assist in the manufacture and assembly of medicinal products
and 64 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
Why this matters: AI can already remember and understand for you. What it can’t do is
take your real problem and judge the right call. So the only learning worth paying
for is the learning that takes you to the top. That’s exactly what a tutor doing it with
you, on your real work, is for.
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.