How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Highfield Qualifications has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Highfield Qualifications awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Highfield Qualifications.
The Highfield Level 2 Certificate in Cleaning Principles (RQF) covers a range of cleaning techniques and safety procedures. It is suitable for individuals working or intending to work in the service enterprises sector, specifically in cleaning roles. Learners will develop practical skills in cleaning various surfaces and equipment.
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Highfield Qualifications. It does the teaching and the mapping. Highfield Qualifications sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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What each unit actually teaches you to do
Cleaning and maintenance of external surfaces and areas Real unit · Highfield Qualifications
What you'll be able to do
- Understand how to prepare for the cleaning and maintenance of external surfaces and areas
- Understand how to carry out the cleaning and maintenance of external surfaces and areas
Cleaning of confined spaces Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning confined spaces, ensuring all necessary safety equipment is available, inspected, and correctly fitted, and that appropriate risk assessments have been carried out.
- Carry out cleaning in a confined space, following established safety procedures and guidelines to minimise the risk of accidents or injuries.
- Check the cleanliness of the cleaned confined space, ensuring it meets the required standards.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Cleaning of food areas Real unit · Highfield Qualifications
What you'll be able to do
- Prepare the food areas and resources for cleaning, ensuring compliance with hygiene standards
- Carry out the cleaning of food areas using appropriate methods, equipment and cleaning agents, adhering to food safety regulations
- Check the quality of the cleaning and the availability of resources
- Dispose of waste materials correctly and return equipment and items to their designated storage locations
Cleaning of glazed surfaces and facades Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for the cleaning of glazed surfaces and facades, ensuring all necessary equipment and materials are available and in good working order.
- Carry out the cleaning of glazed surfaces and facades, following established procedures and safety guidelines.
- Check the cleanliness of the cleaned glazed surfaces and facades, ensuring they meet the required standards.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Cleaning of high risk areas _controlled environments_ Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning of high risk areas, ensuring adherence to relevant protocols
- Carry out cleaning in high risk areas, following established procedures
- Prevent the spread of infection during and after cleaning activities
- Check cleaning and resources after cleaning high risk areas
- Dispose of waste materials appropriately following cleaning activities in high risk areas
- Return equipment and items to their designated locations after cleaning high risk areas
Cleaning of interiors and washrooms Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning interiors and washrooms, selecting appropriate cleaning agents and equipment based on the surfaces and areas to be cleaned.
- Carry out cleaning of interiors and washrooms, following established cleaning procedures and health and safety guidelines.
- Check the cleanliness of the cleaned interiors and washrooms, and the condition of the resources used, reporting any issues or discrepancies.
- Dispose of waste materials generated during the cleaning process in a safe and environmentally responsible manner, adhering to waste disposal regulations.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Cleaning of specialist electronic equipment Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for the cleaning of specialist electronic equipment, ensuring all necessary equipment and materials are available and in good working order.
- Carry out the cleaning of specialist electronic equipment, following established procedures and safety guidelines to prevent damage.
- Check the cleanliness of the cleaned specialist electronic equipment, ensuring it meets the required standards and is functioning correctly.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Cleaning with water fed pole systems Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning with water-fed pole systems, ensuring the equipment is correctly assembled and the water supply is adequate.
- Carry out cleaning with water-fed pole systems, following safe working practices and manufacturer's instructions.
- Check the cleanliness of the cleaned surfaces and the condition of the equipment, reporting any issues or discrepancies.
- Dispose of waste materials generated during the cleaning process in a safe and environmentally responsible manner, adhering to waste disposal regulations.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Dealing with routine and non-routine waste Real unit · Highfield Qualifications
What you'll be able to do
- Understand procedures for handling routine and non-routine waste
- Understand how to handle and transfer routine and non-routine waste
Deep cleaning of internal equipment surfaces and areas Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for deep cleaning of internal equipment, surfaces and areas
- Carry out deep cleaning of internal equipment, surfaces and areas
- Check cleaning and resources after deep cleaning
- Dispose of waste materials appropriately following deep cleaning activities
- Return equipment and items to their designated locations after deep cleaning
Health and safety for the Cleaning and Support Services industry Real unit · Highfield Qualifications
What you'll be able to do
- Understand the health and safety legislation which applies to the Cleaning and Support Services industry
- Understand how to work in a safe manner
Internal cleaning of passenger transport Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for valeting internal surfaces and furnishings of passenger transport, ensuring the correct cleaning agents and equipment are selected and ready for use.
- Carry out internal valeting of surfaces and furnishings in passenger transport vehicles, following appropriate cleaning techniques and safety procedures.
- Check the cleanliness of the valeted surfaces and furnishings, and the condition of the resources used, reporting any issues or discrepancies.
- Dispose of waste materials generated during the cleaning process in a safe and environmentally responsible manner, adhering to waste disposal regulations.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Maintenance and minor repairs of property Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for carrying out maintenance and minor repairs, ensuring a safe working environment
- Carry out maintenance and minor repairs to property, following established procedures and using appropriate tools and materials
- Check the completed maintenance and minor repairs to ensure they meet required standards
- Check resources and return equipment and items to their designated storage locations
Manual street cleaning Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for manual street cleaning activities, ensuring all necessary equipment and resources are available and in good working order.
- Carry out manual street cleaning tasks effectively and efficiently, adhering to health and safety guidelines and organisational procedures.
- Check the cleanliness of the cleaned areas and the condition of resources used, reporting any issues or discrepancies.
- Maintain waste collection points, ensuring they are emptied and cleaned as required.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Mechanical street cleaning Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for mechanical street cleaning operations, ensuring the mechanical cleaning equipment is in good working order and all necessary safety checks are completed.
- Carry out mechanical street cleaning tasks effectively and safely, adhering to traffic regulations and organisational procedures.
- Check the cleanliness of the cleaned areas and the condition of the mechanical cleaning equipment, reporting any issues or discrepancies.
- Transfer collected waste from the mechanical cleaning equipment to designated waste disposal areas, following appropriate waste handling procedures.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Periodic cleaning of hard and semi hard floors Real unit · Highfield Qualifications
What you'll be able to do
- Prepare the area and resources for the periodic cleaning of hard and semi-hard floors
- Carry out the periodic cleaning of hard and semi-hard floors using appropriate methods and equipment
- Apply protective coatings to hard and semi-hard floors according to manufacturer's instructions and organisational procedures
- Check the quality of the cleaning and the availability of resources
- Dispose of waste materials correctly and return equipment and items to their designated storage locations
Periodic cleaning of soft floors and furnishings Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for the periodic cleaning of soft floors and furnishings, ensuring all necessary equipment and materials are available and in good working order.
- Carry out the periodic cleaning of soft floors and furnishings, following established procedures and safety guidelines.
- Check the cleanliness of the cleaned soft floors and furnishings, ensuring they meet the required standards.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Working safely at heights in the cleaning and support services industry Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for working at heights, ensuring all necessary safety equipment is available, inspected, and correctly fitted.
- Work safely at heights, adhering to established safety procedures and guidelines to minimise the risk of accidents or injuries.
Working with customers and others in the Cleaning and Support Services industry Real unit · Highfield Qualifications
What you'll be able to do
- Understand how to communicate effectively with customers
- Understand how to meet customers’ needs
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Carry out information communication technology (ICT) equipment cleaning operations
- Standard
Clean High-Risk Areas
- Standard
Clean windows and other highly polished façade surfaces
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
Where this can lead
Environmental Services Technician
This work can lead to supervising a team, then managing a facility's cleaning operation, and on to directing support services across several sites.
See the whole journeyThe credits, and who awards them
Level 2 credits are regulated, and they are awarded by Highfield Qualifications rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Cleaning and maintenance of external surfaces and areasCleaning of confined spacesCleaning of food areasCleaning of glazed surfaces and facadesCleaning of high risk areas _controlled environments_Cleaning of interiors and washroomsCleaning of specialist electronic equipmentCleaning with water fed pole systems
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Analyst · your map-it-properly tutor Illustration - Map a live decision Analyse
“Cleaning with water fed pole systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Carry out information communication technology (ICT) equipment cleaning operations
- Clean High-Risk Areas
- Clean windows and other highly polished façade surfaces
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Cleaning and maintenance of external surfaces and areas, one of this qualification's own units.
Applied to your work in any of these jobs
Teaches cleaning methods and safety when maintaining external areas.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Highfield Level 2 Certificate In Cleaning Principles (RQF)
19 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Cleaning and maintenance of external surfaces and areas
- Cleaning of confined spaces
- Cleaning of food areas
- Cleaning of glazed surfaces and facades
- Cleaning of high risk areas _controlled environments_
- Cleaning of interiors and washrooms
and 13 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.