Highfield Qualifications · RQF Level 2
Highfield Level 2 Certificate In Cleaning Principles (RQF)
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 2
- Total credits13
- Guided learning110 hours
- Units in this qualification19
Awarded by Highfield Qualifications · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
The Highfield Level 2 Certificate in Cleaning Principles (RQF) covers a range of cleaning techniques and safety procedures. It is suitable for individuals working or intending to work in the service enterprises sector, specifically in cleaning roles. Learners will develop practical skills in cleaning various surfaces and equipment.
These are the units Highfield Qualifications registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Cleaning and maintenance of external surfaces and areasReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to prepare for the cleaning and maintenance of external surfaces and areas
- Understand how to carry out the cleaning and maintenance of external surfaces and areas
Cleaning of confined spacesReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning confined spaces, ensuring all necessary safety equipment is available, inspected, and correctly fitted, and that appropriate risk assessments have been carried out.
- Carry out cleaning in a confined space, following established safety procedures and guidelines to minimise the risk of accidents or injuries.
- Check the cleanliness of the cleaned confined space, ensuring it meets the required standards.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Cleaning of food areasReal unit · Highfield Qualifications
What you'll be able to do
- Prepare the food areas and resources for cleaning, ensuring compliance with hygiene standards
- Carry out the cleaning of food areas using appropriate methods, equipment and cleaning agents, adhering to food safety regulations
- Check the quality of the cleaning and the availability of resources
- Dispose of waste materials correctly and return equipment and items to their designated storage locations
Cleaning of glazed surfaces and facadesReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for the cleaning of glazed surfaces and facades, ensuring all necessary equipment and materials are available and in good working order.
- Carry out the cleaning of glazed surfaces and facades, following established procedures and safety guidelines.
- Check the cleanliness of the cleaned glazed surfaces and facades, ensuring they meet the required standards.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Cleaning of high risk areas _controlled environments_Real unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning of high risk areas, ensuring adherence to relevant protocols
- Carry out cleaning in high risk areas, following established procedures
- Prevent the spread of infection during and after cleaning activities
- Check cleaning and resources after cleaning high risk areas
- Dispose of waste materials appropriately following cleaning activities in high risk areas
- Return equipment and items to their designated locations after cleaning high risk areas
Cleaning of interiors and washroomsReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning interiors and washrooms, selecting appropriate cleaning agents and equipment based on the surfaces and areas to be cleaned.
- Carry out cleaning of interiors and washrooms, following established cleaning procedures and health and safety guidelines.
- Check the cleanliness of the cleaned interiors and washrooms, and the condition of the resources used, reporting any issues or discrepancies.
- Dispose of waste materials generated during the cleaning process in a safe and environmentally responsible manner, adhering to waste disposal regulations.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Cleaning of specialist electronic equipmentReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for the cleaning of specialist electronic equipment, ensuring all necessary equipment and materials are available and in good working order.
- Carry out the cleaning of specialist electronic equipment, following established procedures and safety guidelines to prevent damage.
- Check the cleanliness of the cleaned specialist electronic equipment, ensuring it meets the required standards and is functioning correctly.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Cleaning with water fed pole systemsReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for cleaning with water-fed pole systems, ensuring the equipment is correctly assembled and the water supply is adequate.
- Carry out cleaning with water-fed pole systems, following safe working practices and manufacturer's instructions.
- Check the cleanliness of the cleaned surfaces and the condition of the equipment, reporting any issues or discrepancies.
- Dispose of waste materials generated during the cleaning process in a safe and environmentally responsible manner, adhering to waste disposal regulations.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Dealing with routine and non-routine wasteReal unit · Highfield Qualifications
What you'll be able to do
- Understand procedures for handling routine and non-routine waste
- Understand how to handle and transfer routine and non-routine waste
Deep cleaning of internal equipment surfaces and areasReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for deep cleaning of internal equipment, surfaces and areas
- Carry out deep cleaning of internal equipment, surfaces and areas
- Check cleaning and resources after deep cleaning
- Dispose of waste materials appropriately following deep cleaning activities
- Return equipment and items to their designated locations after deep cleaning
Health and safety for the Cleaning and Support Services industryReal unit · Highfield Qualifications
What you'll be able to do
- Understand the health and safety legislation which applies to the Cleaning and Support Services industry
- Understand how to work in a safe manner
Internal cleaning of passenger transportReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for valeting internal surfaces and furnishings of passenger transport, ensuring the correct cleaning agents and equipment are selected and ready for use.
- Carry out internal valeting of surfaces and furnishings in passenger transport vehicles, following appropriate cleaning techniques and safety procedures.
- Check the cleanliness of the valeted surfaces and furnishings, and the condition of the resources used, reporting any issues or discrepancies.
- Dispose of waste materials generated during the cleaning process in a safe and environmentally responsible manner, adhering to waste disposal regulations.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Maintenance and minor repairs of propertyReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for carrying out maintenance and minor repairs, ensuring a safe working environment
- Carry out maintenance and minor repairs to property, following established procedures and using appropriate tools and materials
- Check the completed maintenance and minor repairs to ensure they meet required standards
- Check resources and return equipment and items to their designated storage locations
Manual street cleaningReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for manual street cleaning activities, ensuring all necessary equipment and resources are available and in good working order.
- Carry out manual street cleaning tasks effectively and efficiently, adhering to health and safety guidelines and organisational procedures.
- Check the cleanliness of the cleaned areas and the condition of resources used, reporting any issues or discrepancies.
- Maintain waste collection points, ensuring they are emptied and cleaned as required.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Mechanical street cleaningReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for mechanical street cleaning operations, ensuring the mechanical cleaning equipment is in good working order and all necessary safety checks are completed.
- Carry out mechanical street cleaning tasks effectively and safely, adhering to traffic regulations and organisational procedures.
- Check the cleanliness of the cleaned areas and the condition of the mechanical cleaning equipment, reporting any issues or discrepancies.
- Transfer collected waste from the mechanical cleaning equipment to designated waste disposal areas, following appropriate waste handling procedures.
- Return all equipment and items to their designated storage locations after use, ensuring they are clean and ready for the next use.
Periodic cleaning of hard and semi hard floorsReal unit · Highfield Qualifications
What you'll be able to do
- Prepare the area and resources for the periodic cleaning of hard and semi-hard floors
- Carry out the periodic cleaning of hard and semi-hard floors using appropriate methods and equipment
- Apply protective coatings to hard and semi-hard floors according to manufacturer's instructions and organisational procedures
- Check the quality of the cleaning and the availability of resources
- Dispose of waste materials correctly and return equipment and items to their designated storage locations
Periodic cleaning of soft floors and furnishingsReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for the periodic cleaning of soft floors and furnishings, ensuring all necessary equipment and materials are available and in good working order.
- Carry out the periodic cleaning of soft floors and furnishings, following established procedures and safety guidelines.
- Check the cleanliness of the cleaned soft floors and furnishings, ensuring they meet the required standards.
- Check the condition of resources used during the cleaning process, reporting any damage or defects.
- Dispose of waste materials generated during the cleaning process in accordance with environmental regulations.
- Return all equipment and items used during the cleaning process to their designated storage locations.
Working safely at heights in the cleaning and support services industryReal unit · Highfield Qualifications
What you'll be able to do
- Prepare for working at heights, ensuring all necessary safety equipment is available, inspected, and correctly fitted.
- Work safely at heights, adhering to established safety procedures and guidelines to minimise the risk of accidents or injuries.
Working with customers and others in the Cleaning and Support Services industryReal unit · Highfield Qualifications
What you'll be able to do
- Understand how to communicate effectively with customers
- Understand how to meet customers’ needs
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 2 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Carry out information communication technology (ICT) equipment cleaning operations
- Clean High-Risk Areas
- Clean windows and other highly polished façade surfaces
Where this can lead
Environmental Services Technician
Your journey here starts with a mop and bucket, but it can lead to managing entire teams and shaping the operational strategy of our organisation. It all depends on your drive, your willingness to learn, and how much you want to grow. We're here to support you every step of the way.
See the whole journey →Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Teaches cleaning methods and safety when maintaining external areas.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Highfield Level 2 Certificate In Cleaning Principles (RQF)
19 units in this credential, in the order it lists them, awarded by Highfield Qualifications.
- Cleaning and maintenance of external surfaces and areas
- Cleaning of confined spaces
- Cleaning of food areas
- Cleaning of glazed surfaces and facades
- Cleaning of high risk areas _controlled environments_
- Cleaning of interiors and washrooms
and 13 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.