UK
How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer GQA Qualifications Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and GQA Qualifications Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from GQA Qualifications Limited.

More on studying for a qualification

01What it is

The GQA Level 2 NVQ Certificate in Print Administration is an occupational qualification for individuals working in the printing industry. It allows learners to demonstrate competence in areas such as word processing, collating cost information, and maintaining health and safety within a print-related environment. Successful candidates will gain a recognised qualification for their role.

These are the units GQA Qualifications Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with GQA Qualifications Limited. It does the teaching and the mapping. GQA Qualifications Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

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02The units

What each unit actually teaches you to do

Collate print job cost information Real unit · GQA Qualifications Limited
It teaches you to collate print job cost information by collecting data on materials, labour, and machine time. You'll understand how to calculate total job costs accurately using relevant data sources and calculation methods.

What you'll be able to do

  • Collate job cost information accurately and efficiently.
  • Describe how to collate print job cost information, including the relevant data sources and calculation methods.
Communicating and Working with Others in the Print Working Environment Real unit · GQA Qualifications Limited
This unit focuses on communication and teamwork within a print working environment. You'll identify relevant information to share, practise clear and concise communication, respond promptly to colleagues’ requests, and understand the importance of good working relationships.

What you'll be able to do

  • Know what information to share with colleagues regarding your job role, understanding the importance of clear and concise communication for effective teamwork.
  • Share information with colleagues using appropriate communication methods, ensuring clarity and understanding.
  • Know why it is important to respond promptly to requests from colleagues, recognising the impact of timely responses on workflow and productivity.
  • Respond promptly to requests from colleagues, prioritising tasks and managing time effectively.
  • Know why good working relationships with colleagues are important and how barriers to this can be overcome, understanding the benefits of collaboration and addressing potential conflicts.
  • Develop and maintain good working relationships with colleagues, demonstrating professionalism, respect, and effective communication skills.
Delivery of Company Customer Service Standards Real unit · GQA Qualifications Limited
You'll understand the principles and key attributes of customer service within an organisation. This unit covers company customer service standards, customer base knowledge, and guidelines for effective communication and interaction with customers.

What you'll be able to do

  • Understand the principles of customer service
  • Understand the attributes required in customer service roles
  • Understand the qualities required in customer service roles
  • Understand the Customer Service standards set within the Organisation
  • Know the Company’s Customer base
  • Know the Company guidelines for communicating with Customers
  • Communicate with Customers in accordance with Company guidelines
  • Interact with Customers in accordance with Company guidelines
  • Handle Customer complaints
  • Obtain information regarding customer satisfaction levels
  • Know the extent of own authority when dealing with customers
  • Know how the Data Protection Act applies to their area of responsibility
Knowledge of the Organisations Printing Processes and related information Real unit · GQA Qualifications Limited
You'll develop knowledge of the organisational structure within a printing environment, including departmental roles, responsibilities, and interactions. The unit also covers the products, equipment, and printing processes relevant to the departments in which learners work.

What you'll be able to do

  • Know the departments within the organisation.
  • Know the area of responsibility for each department within the organisation.
  • Know the products produced by the organisation.
  • Know the types of equipment used within the organisation for print related work.
  • Know the printing processes used within the department(s) worked in.
  • Know the printing operations used within the department(s) worked in.
Maintain Health and Safety within a Print Related Working Environment Real unit · GQA Qualifications Limited
You'll gain comprehensive knowledge of health and safety legislation, regulations, and guidelines applicable to print-related working environments. The unit also covers hazard and risk assessment techniques to maintain a safe workplace within the print industry.

What you'll be able to do

  • Know which health and safety acts apply to the print working environment.
  • Know which health and safety regulations apply to the print working environment.
  • Know which health and safety guidelines apply to the print working environment.
  • Carry out an assessment of hazards in the print working environment.
  • Carry out an assessment of risks in the print working environment.
  • Know the types of hazards that can occur in the print working environment.
  • Know the types of risks that can occur in the print working environment.
  • Identify hazards in the print working environment.
  • Assess risks in the print working environment.
  • Adopt safe working practices.
  • Adopt safe working practices.
  • Adhere to safe working practices.
  • Ensure there is no unauthorised access to the working areas.
  • Ensure there is no unsafe access to the working areas.
  • Know what to do in the event of accidents.
  • Know what to do in the event of emergencies.
Maintain and archive print records Real unit · GQA Qualifications Limited
This unit equips learners with skills to maintain and archive print production records according to organisational procedures. You'll understand the types of records involved, the archiving process, and potential problems in record management.

What you'll be able to do

  • Maintain records for print production
  • Archive records for print production
  • Maintain records for print production
  • Archive records for print production
  • Know the problems that can occur with maintaining records of Print Production
  • Know the problems that can occur with archiving records of Print Production
Produce print estimates from Price Lists Real unit · GQA Qualifications Limited
You'll develop the ability to produce accurate print estimates and prices using price lists. The unit covers factors influencing pricing and estimation, and highlights common issues encountered when providing print cost information.

What you'll be able to do

  • Produce print estimates
  • Produce print prices
  • Produce print prices
  • Produce print estimates
  • Know the problems that can occur when giving prices
  • Know the problems that can occur when giving estimates
Send and Receive Digital Files Real unit · GQA Qualifications Limited
You'll gain practical skills to send and receive digital files securely and efficiently using electronic methods. The unit covers file preparation, transmission, receipt verification, and adherence to procedures for managing digital files.

What you'll be able to do

  • Send digital files securely and efficiently using electronic means
  • Receive digital files correctly via electronic means
  • Describe the procedures for sending and receiving digital files
Spreadsheet Software Real unit · GQA Qualifications Limited
This unit develops learners' ability to use spreadsheet software for entering, editing, and organising numerical and other data. You'll select and apply appropriate formulas and data analysis tools, and use formatting techniques to present spreadsheet information effectively.

What you'll be able to do

  • Use a spreadsheet to enter numerical data
  • Use a spreadsheet to enter other types of data
  • Use a spreadsheet to edit numerical data
  • Use a spreadsheet to edit other types of data
  • Use a spreadsheet to organise numerical data
  • Use a spreadsheet to organise other types of data
  • Select appropriate formulas to meet requirements
  • Use appropriate formulas to meet requirements
  • Select appropriate data analysis tools to meet requirements
  • Use appropriate data analysis tools to meet requirements
  • Select tools and techniques to present spreadsheet information
  • Use tools and techniques to present spreadsheet information
  • Select tools and techniques to format spreadsheet information
  • Use tools and techniques to format spreadsheet information
Word Processing Software Real unit · GQA Qualifications Limited
This unit provides learners with skills to use word processing software effectively, including accurate text entry, combining text with other information, creating and modifying document layouts, and applying formatting tools to produce documents that meet specified requirements.

What you'll be able to do

  • Enter and combine text and other information accurately within word processing documents, ensuring data integrity.
  • Create and modify layout and structures for word processing documents, applying appropriate formatting techniques.
  • Use word processing software tools to format and present documents effectively to meet requirements, adhering to organisational standards.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Build and deliver customer service and customer care support

    Standard

  • Check and archive finished print job records

    Standard

  • Comply with company environmental procedures

    Standard

  • Comply with company environmental procedures

    Standard

  • Deliver reliable customer service

    Standard

  • Develop a customer focussed organisation

    Standard

  • Maintain organisational quality systems

    Standard

  • Maintain working records for print production

    Standard

  • Manage knowledge in your area of responsibility

    Standard

  • Manage the delivery of customer service in your area of responsibility

    Standard

  • Print production processes

    Standard

  • Procure print services

    Standard

  • Procurement for Print Services

    Standard

  • Produce Works Orders for the Production of Printed Matter

    Standard

  • Produce estimates for print services and products

    Standard

  • Produce management reports

    Standard

  • Produce print estimates and data for invoicing

    Standard

  • Produce print estimates and data for invoicing

    Standard

Showing 18 of 27 standards these units map to.

04The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by GQA Qualifications Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Collate print job cost informationCommunicating and Working with Others in the Print Working EnvironmentDelivery of Company Customer Service StandardsKnowledge of the Organisations Printing Processes and related informationMaintain Health and Safety within a Print Related Working EnvironmentMaintain and archive print recordsProduce print estimates from Price ListsSend and Receive Digital Files

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Practical Builder The Practical Builder · your make-it-real tutor Illustration
The Practical Builder Paste in the draft you have for “Maintain and archive print records”. Not a tidied one, the one you would actually send.
You It is mostly there. The recommendations section is thin.
The Practical Builder Thin is fine, vague is not. Take recommendation two and tell me who does what by when, then we will see if it survives.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Draft the real one Create

    You do “Maintain and archive print records” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
GQA Level 2 NVQ Certificate in Print Administration
  • Build and deliver customer service and customer care support
  • Check and archive finished print job records
  • Comply with company environmental procedures
  • Deliver reliable customer service
  • Develop a customer focussed organisation
  • Maintain organisational quality systems
  • Maintain working records for print production
  • Manage knowledge in your area of responsibility
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Collate print job cost information, one of this qualification's own units.

Collate print job cost information Level 2

Applied to your own work

This unit enables learners to collate print job cost information by collecting data on materials, labour, and machine time. Learners will understand how to calculate total job costs accurately using relevant data sources and calculation methods.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

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Your Plan Illustration

Built for GQA Level 2 NVQ Certificate in Print Administration

10 units in this credential, in the order it lists them, awarded by GQA Qualifications Limited.

  1. Collate print job cost information
  2. Communicating and Working with Others in the Print Working Environment
  3. Delivery of Company Customer Service Standards
  4. Knowledge of the Organisations Printing Processes and related information
  5. Maintain Health and Safety within a Print Related Working Environment
  6. Maintain and archive print records

and 4 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.