City & Guilds Limited · RQF Level 3
City & Guilds Level 3 Diploma in IT User Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits39
- Guided learning280 hours
- Units in this qualification99
Awarded by City & Guilds Limited · on the Ofqual register
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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
City & Guilds offers a wide range of qualifications in Digital and IT, including Introductory, Higher Level and apprenticeship options. Learn more.
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
3D Animation SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare objects for 3D animation using appropriate software tools
- Prepare objects for 3D animation using appropriate software techniques
- Create 3D animated sequences using appropriate software tools
- Create 3D animated sequences using appropriate software techniques
3D Animation SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare 3D animated sequences using appropriate software, ensuring they meet specified requirements and creative briefs
- Use 3D animation software tools and techniques effectively to create animated sequences, incorporating movement, effects, and visual elements
- Present 3D animated sequences effectively, using appropriate rendering and output settings to showcase the animation's quality and impact
3D Animation SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Compose 3D animated sequences effectively to meet specified requirements
- Use 3D animation software tools and techniques to model 3D animated sequences
- Enhance the presentation of 3D animated sequences to a professional standard
3D Design SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare 3D designs in accordance with specified requirements
- Create 3D designs using appropriate software tools
- Manipulate 3D designs to achieve desired effects
- Present 3D designs effectively to communicate design concepts
3D Design SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare information for 3D designs.
- Create 3D designs.
3D Design SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Develop 3D designs that effectively meet specified requirements.
- Use a range of 3D design software tools and techniques to edit and manipulate 3D designs.
- Enhance the presentation of 3D designs to a professional standard.
3D Drawing and Planning SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare information effectively for the creation of 3D plans
- Create 3D plans using appropriate techniques and software
3D Drawing and Planning SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare 3D plans to meet specified requirements
- Use 3D planning software tools to edit 3D plans
- Use 3D planning software techniques to edit 3D plans
- Use 3D planning software tools to manipulate 3D plans
- Use 3D planning software techniques to manipulate 3D plans
- Enhance the presentation of 3D plans using appropriate software features
3D Drawing and Planning SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Prepare 3D plans using appropriate software, ensuring they meet specified requirements and design briefs
- Manipulate 3D plans within the software, adjusting perspectives, adding details, and modifying elements as needed
- Present 3D plans effectively, using appropriate visualisation techniques and software features to communicate design concepts clearly
Audio SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools and techniques to combine and edit audio sequences to a professional standard
- Play and present audio sequences in a suitable format for the intended audience
Audio SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools and techniques to edit audio sequences to a satisfactory standard
- Play and present audio sequences in a suitable format
Audio SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use audio hardware and software to capture audio sequences effectively
- Use audio software tools to combine audio sequences effectively
- Use audio software tools to edit audio sequences to a satisfactory standard
- Play and present audio sequences in a suitable format
Bespoke SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input information using bespoke software applications
- Organise information using bespoke software applications
- Combine information using bespoke software applications
- Use appropriate tools to edit information within bespoke software
- Use appropriate techniques to process information within bespoke software
- Use appropriate techniques to format information within bespoke software
- Present information effectively using bespoke software
Bespoke SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input and combine information accurately using bespoke software applications
- Use appropriate structures to organise and retrieve information efficiently within the bespoke software
- Use the functions of the bespoke software effectively to process and present information in a suitable format
Bespoke SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input information using bespoke software
- Combine information using bespoke software
- Create appropriate structures to organise information efficiently
- Modify appropriate structures to organise information efficiently
- Exploit the functions of the software effectively to process information
- Exploit the functions of the software effectively to present information
Computerised Accounting SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Access, enter, and edit accounting information within a computerised accounting system.
- Use appropriate tools and techniques to process a range of business transactions using computerised accounting software.
- Produce accurate accounting documents and summary reports that meet specified requirements.
Computerised Accounting SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Access accounting information within a computerised accounting software system
- Enter accounting information accurately and efficiently into the software
- Edit accounting information to ensure data integrity and accuracy
- Select appropriate tools within the software to process various business transactions
- Use relevant techniques to process business transactions effectively
- Produce accounting documents that meet specified requirements
- Generate summary reports from the accounting software to fulfil reporting needs
Computerised Accounting SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Access, enter and edit accounting information accurately within a computerised accounting system.
- Process business transactions from source documents using computerised accounting software.
- Develop and interpret management information reports generated by a computerised accounting system.
- Set up a computerised accounting system, configuring it ready for use with appropriate settings and initial data.
Data Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter, edit and maintain data records accurately and efficiently in a data management system.
- Retrieve and display data records effectively to meet specified requirements.
Data Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter, edit and maintain data records accurately within a data management system
- Retrieve and display data records from the data management system to meet specified requirements
Data Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter data records in a data management system
- Edit data records in a data management system
- Maintain data records in a data management system
- Retrieve data records to meet requirements
- Display data records to meet requirements
Database SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter structured information into a database
- Edit structured information within a database
- Organise structured information within a database
- Use database software tools to extract information
- Use database software tools to produce reports
Database SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Create non-relational database tables according to requirements
- Modify non-relational database tables to meet changing needs
- Enter structured information accurately into a database
- Edit structured information within a database effectively
- Organise structured information within a database logically
- Use database software tools to run queries effectively
- Use database software tools to produce reports that meet specified requirements
Database SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Plan the structure of relational database tables to meet specific requirements.
- Create and modify relational database tables using appropriate database management system tools.
- Enter, edit, and organise structured information within a database, ensuring data integrity.
- Use database software tools to create, edit, and run data queries to retrieve specific information.
- Produce reports from the database, presenting data in a clear and organised manner.
Design SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Obtain, insert and combine information from various sources for designs, ensuring accuracy and relevance
- Use design software tools to create, manipulate and edit designs, applying appropriate techniques and features
Design SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Obtain, insert, and combine information from various sources to inform software designs.
- Use design software tools to create, manipulate, and edit designs according to specifications.
Design SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Obtain, insert and combine relevant information effectively for software designs
- Use design software tools proficiently to create, manipulate and edit software designs
Desktop Publishing SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Select and use appropriate designs and page layouts for publications, considering the target audience and purpose
- Input and combine text and other information within publications, including images, graphics, and tables
- Use desktop publishing software techniques to edit and format publications, including typography, colour management, and page layout
Desktop Publishing SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Select and use appropriate designs and page layouts for publications, considering the target audience and purpose of the publication.
- Input and combine text and other information within publications, ensuring accuracy and consistency.
- Use desktop publishing software techniques to edit and format publications, including text formatting, image manipulation, and page layout adjustments.
Desktop Publishing SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Select and use appropriate designs and page layouts for publications to meet specific communication objectives.
- Input and combine text and other information within publications, ensuring accuracy and consistency.
- Use desktop publishing software techniques to edit and format publications, enhancing their visual appeal and readability.
Developing Personal and Team Effectiveness Using ITReal unit · City & Guilds Limited
What you'll be able to do
- Understand how IT can be used to support personal development
- Use IT tools and resources to support personal development activities
- Understand how IT can be used to support the development of team effectiveness
- Work effectively as a member of a team to achieve defined goals
- Implement agreed plans effectively as part of a team
Developing personal and team effectiveness using ITReal unit · City & Guilds Limited
What you'll be able to do
- Describe how IT can support personal development.
- Use IT tools to support personal development activities.
- Explain how IT can support the development of team effectiveness.
- Review the use of IT for team activities.
- Review the use of IT for collaborative activities.
Drawing and Planning SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input, organise, and combine information effectively for the creation of drawings or plans.
- Use a range of tools and techniques to edit, manipulate, format, and present drawings or plans to a professional standard.
Drawing and Planning SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input, organise, and combine information effectively for the creation of drawings or plans
- Use appropriate tools and techniques to edit, manipulate, format, and present drawings or plans to a professional standard
Drawing and Planning SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input information accurately into drawing or planning software
- Organise information effectively within the drawing or planning software environment
- Combine different types of information to create comprehensive drawings or plans
- Use appropriate tools and techniques to edit drawings or plans
- Manipulate drawing elements to achieve desired visual effects and accuracy
- Format drawings or plans to meet specific standards and requirements
- Present drawings or plans in a clear and professional manner
IT Communication FundamentalsReal unit · City & Guilds Limited
What you'll be able to do
- Select a variety of information sources to meet specific needs.
- Use a variety of information sources to meet specific needs.
- Access Internet-based information.
- Search for Internet-based information.
- Select Internet-based information.
- Use Internet-based information.
- Evaluate the fitness for purpose of Internet-based information.
- Select IT tools to communicate and exchange information safely.
- Use IT tools to communicate and exchange information safely.
- Select IT tools to communicate and exchange information responsibly.
- Use IT tools to communicate and exchange information responsibly.
- Select IT tools to communicate and exchange information effectively.
- Use IT tools to communicate and exchange information effectively.
IT Communication FundamentalsReal unit · City & Guilds Limited
What you'll be able to do
- Use a variety of sources of information to meet identified needs
- Access Internet-based information effectively
- Search for Internet-based information efficiently
- Select and use Internet-based information appropriately
- Assess the fitness for purpose of Internet-based information
- Select IT tools to communicate and exchange information
- Use IT tools to communicate and exchange information
IT Security for UsersReal unit · City & Guilds Limited
What you'll be able to do
- Select appropriate procedures to monitor security risks to IT systems.
- Use appropriate procedures to monitor security risks to IT systems.
- Develop appropriate procedures to minimise security risks to IT systems.
- Select appropriate procedures to minimise security risks to data.
- Use appropriate procedures to minimise security risks to data.
IT Security for UsersReal unit · City & Guilds Limited
What you'll be able to do
- Identify appropriate methods to minimise security risks to IT systems
- Identify appropriate methods to minimise security risks to data
- Apply appropriate methods to minimise security risks to IT systems
- Apply appropriate methods to minimise security risks to data
IT Security for UsersReal unit · City & Guilds Limited
What you'll be able to do
- Select appropriate methods to minimise security risks to IT systems.
- Use appropriate methods to minimise security risks to IT systems.
- Select appropriate methods to minimise security risks to data.
- Use appropriate methods to minimise security risks to data.
IT Software FundamentalsReal unit · City & Guilds Limited
What you'll be able to do
- Select software applications to meet specific needs.
- Select software applications to solve specific problems.
- Use software applications to meet specific needs.
- Use software applications to solve specific problems.
- Enter different types of information using IT software.
- Develop different types of information using IT software.
- Format different types of information using IT software to suit its meaning.
- Format different types of information using IT software to suit its purpose.
- Present information in ways that are fit for purpose.
- Present information in ways that are appropriate for the audience.
- Make effective use of IT tools to present information.
- Make effective use of IT facilities to present information.
IT Software FundamentalsReal unit · City & Guilds Limited
What you'll be able to do
- Select appropriate software applications to meet specific needs
- Use selected software applications effectively to solve problems
- Enter different types of information accurately
- Develop information to enhance its clarity and impact
- Combine different types of information to create a cohesive whole
- Format information appropriately to suit its meaning and purpose
- Present information in a way that is fit for the intended purpose
- Tailor the presentation of information to suit the target audience
- Evaluate the selection of IT tools and facilities used for presenting information
- Evaluate the use of IT tools and facilities in relation to the effectiveness of information presentation
IT User FundamentalsReal unit · City & Guilds Limited
What you'll be able to do
- Use IT systems effectively to meet identified needs.
- Organise, store, and retrieve information efficiently using IT systems.
- Follow and understand the importance of safety and security practices when using IT systems.
- Carry out routine maintenance of IT systems and respond appropriately to routine IT system problems.
IT User FundamentalsReal unit · City & Guilds Limited
What you'll be able to do
- Use IT systems to meet a variety of needs, including creating, editing, and presenting information.
- Manage information storage and retrieval appropriately, ensuring data is organised and accessible.
- Follow and understand the need for safety and security practices when using IT systems.
- Maintain system and troubleshoot IT system problems, identifying and resolving common issues.
Imaging SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Obtain, insert, and combine information from various sources to create composite images
- Use imaging software tools to create original images from scratch
- Use imaging software tools to manipulate existing images to achieve desired effects
- Use imaging software tools to edit images, including adjusting colour, brightness, and contrast
Imaging SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Obtain, insert and combine information from various sources for use in images
- Use imaging software tools to create new images
- Use imaging software tools to manipulate existing images
- Use imaging software tools to edit images
Imaging SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Obtain information for images from various sources
- Insert information into images
- Combine different types of information within images
- Use imaging software tools to create images
- Use imaging software tools to manipulate images
- Use imaging software tools to edit images
Improving Productivity Using ITReal unit · City & Guilds Limited
What you'll be able to do
- Plan the use of appropriate IT systems and software for different purposes
- Select appropriate IT systems and software for different purposes
- Use appropriate IT systems and software for different purposes
- Review the ongoing use of IT tools and systems to ensure activities are successful
- Adapt the ongoing use of IT tools and systems to ensure activities are successful
- Develop solutions to improve the ongoing use of IT tools and systems
- Test solutions to improve the ongoing use of IT tools and systems
Improving Productivity Using ITReal unit · City & Guilds Limited
What you'll be able to do
- Plan, select and use appropriate IT systems and software for different purposes, considering the task requirements.
- Evaluate the selection and use of IT tools to make sure that activities are successful and meet the intended outcomes.
- Devise solutions to improve the use of IT tools and systems for both personal use and to assist others.
Improving Productivity Using ITReal unit · City & Guilds Limited
What you'll be able to do
- Plan the use of appropriate IT systems and software to meet specified requirements
- Use IT systems and software efficiently to complete planned tasks within given timescales
- Review the selection and use of IT tools to ensure that work activities are successful and identify areas for improvement
Internet Safety for IT usersReal unit · City & Guilds Limited
What you'll be able to do
- Understand the risks that can exist when using the Internet and online services
- Safeguard self and others when working online by implementing safety measures
- Take precautions to maintain data security and protect sensitive information online
- Follow legal constraints, guidelines and procedures which apply when working online to ensure compliance
Maintain effective communications and information transfer in an aviation environmentReal unit · City & Guilds Limited
What you'll be able to do
- Apply effective communication techniques in an aviation environment
- Maintain clear and concise communication in aviation contexts
- Adhere to aviation communication protocols and procedures
- Understand the importance of accurate information transfer in aviation
- Utilise appropriate methods for transferring aviation information
- Ensure the security and confidentiality of aviation information
- Respond appropriately to communication breakdowns in an aviation environment
Multimedia SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Plan the content and organisation of multimedia products to meet identified needs.
- Obtain, input, and combine content effectively to build multimedia outcomes.
- Use multimedia software tools to edit and format multimedia content to meet specified requirements.
- Play and present multimedia outcomes in a suitable format.
Multimedia SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Plan the content and organisation of multimedia products to meet identified user needs and project specifications
- Obtain, input, and combine various content types (e.g., text, images, audio, video) to build multimedia outcomes
- Use appropriate software tools and techniques to build and edit multimedia content effectively
- Play and present multimedia outcomes in a suitable format for the intended audience
Multimedia SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Plan the content and organisation of multimedia products to meet needs, considering target audience and objectives.
- Obtain, input and combine content to build multimedia outcomes, ensuring compatibility and accessibility.
- Use multimedia software tools to edit and format multimedia content to meet requirements, optimising for different platforms and devices.
- Play and present multimedia outcomes, evaluating their effectiveness and making necessary adjustments.
Operate an IT System in the Aviation IndustryReal unit · City & Guilds Limited
What you'll be able to do
- Use an IT system in the aviation industry
- Use an IT system in the aviation industry
Optimise IT System PerformanceReal unit · City & Guilds Limited
What you'll be able to do
- Maintain hardware and software in working order to ensure optimal functionality
- Manage files to maintain system performance and prevent slowdowns
- Respond to common IT system problems and errors by applying appropriate solutions
- Customise the working environment to meet individual needs and preferences
Optimise IT System PerformanceReal unit · City & Guilds Limited
What you'll be able to do
- Keep computer hardware and software operating efficiently through regular maintenance
- Manage files and disks to optimise performance and storage capacity
- Troubleshoot and respond to common IT system problems and errors using appropriate techniques
- Customise the working environment to optimise performance and user experience
- Maintain software to meet performance needs and ensure compatibility
Optimise IT System PerformanceReal unit · City & Guilds Limited
What you'll be able to do
- Implement strategies to keep computer hardware operating efficiently
- Implement strategies to keep computer software operating efficiently
- Manage files effectively to maintain IT system performance
- Manage files effectively to improve IT system performance
- Troubleshoot IT system problems quickly and effectively
- Respond to IT system problems quickly and effectively
- Plan routine maintenance of hardware and software
- Plan non-routine maintenance of hardware and software
- Monitor the routine maintenance of hardware and software
- Review hardware to maintain performance
- Modify hardware to maintain performance
- Review software to maintain performance
- Modify software to maintain performance
Personal Information Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use calendars to schedule appointments and meetings effectively
- Use a task list to prioritise activities in an organised manner
- Use an address book to store, organise and retrieve contact information efficiently
Personal Information Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use a calendar to schedule appointments and manage time effectively
- Use a task list to prioritise activities and track progress
- Use an address book to store, organise and retrieve contact information efficiently
Presentation SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input and combine text and other information within presentation slides.
- Use presentation software tools to structure, edit and format slides effectively.
- Prepare slides for presentation to meet specific needs and objectives.
Presentation SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input text and other information within presentation slides
- Combine text and other information within presentation slides
- Use presentation software tools to structure slide sequences
- Use presentation software tools to edit slide sequences
- Use presentation software tools to format slide sequences
- Prepare a slideshow for presentation
Presentation SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input and combine text and other information within presentation slides
- Use presentation software tools to structure, edit and format presentations
- Prepare interactive slideshow for presentation
Project Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Create a project using project management software
- Define the scope and objectives of a project
- Enter information about project tasks into project management software
- Edit information about project tasks within project management software
- Enter information about project resources into project management software
- Edit information about project resources within project management software
- Update information about project progress within project management software
- Select appropriate tools to display project status
- Use appropriate techniques to display project status
- Select appropriate tools to report on project status
- Use appropriate techniques to report on project status
Project Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Create a project plan with clearly defined objectives and scope
- Define the key elements of a project, including tasks, timelines, and resources
- Enter information about project tasks into project management software
- Edit information about project tasks to reflect changes and updates
- Enter information about project resources into project management software
- Edit information about project resources to ensure accurate allocation and availability
- Update information about project progress regularly to track performance
- Select appropriate tools within the software to display project status
- Use relevant techniques to display project status effectively
- Select appropriate tools within the software to report on project status
- Use relevant techniques to report on project status clearly and concisely
Project Management SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Create a new project within project management software, defining its scope and objectives
- Enter and edit information about project tasks, including dependencies and timelines
- Enter and edit information about project resources, including allocation and costs
- Update information about project progress, tracking completed tasks and identifying potential delays
- Select and use appropriate tools and techniques within the software to display and report on project status, such as Gantt charts and resource allocation reports
Set Up an IT SystemReal unit · City & Guilds Limited
What you'll be able to do
- Select and connect a personal computer safely, along with associated hardware and storage media, to meet specified needs
- Select and connect an IT system to a communication service to meet specified needs
- Install and configure software for use on the IT system
- Check that the IT system and communication service are working successfully after setup
Set Up an IT SystemReal unit · City & Guilds Limited
What you'll be able to do
- Select a personal computer and associated hardware and storage media to meet specified needs
- Connect a personal computer safely with associated hardware and storage media
- Select an IT system to connect to a communication service to meet specified needs
- Connect an IT system to a communication service successfully
- Install an operating system for use on an IT system
- Configure an operating system for use on an IT system
- Install application software for use on an IT system
- Configure application software for use on an IT system
- Check that the IT system is working successfully
- Check that the communication service is working successfully
Set Up an IT SystemReal unit · City & Guilds Limited
What you'll be able to do
- Connect a personal computer safely, following health and safety guidelines
- Connect a printer safely, following health and safety guidelines
- Connect peripheral devices safely, following health and safety guidelines
- Connect to an IT communication service, such as the internet or a local network
- Set up software for use on the IT system, following installation instructions
- Check that the IT system is working successfully after setup
- Check that the IT communication service is working successfully after connection
Specialist SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input and combine information using specialist software.
- Create and modify appropriate structures to organise and retrieve information efficiently.
- Exploit the functions of the software effectively to process and present information.
Specialist SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input information using specialist software.
- Organise information using specialist software.
- Combine information using specialist software.
- Use specialist software tools to edit information.
- Use specialist software techniques to process information.
- Use specialist software tools to format information.
- Use specialist software techniques to present information.
Specialist SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Input and combine information accurately using specialist software applications
- Use appropriate structures to organise and retrieve information efficiently within the specialist software
- Use the functions of the specialist software effectively to process and present information in a suitable format
Spreadsheet SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use a spreadsheet to enter, edit, and organise numerical and other data effectively
- Use appropriate formulas and tools to summarise and display spreadsheet information, including calculations, charts, and graphs
- Select and use appropriate tools and techniques to present spreadsheet information effectively, considering the target audience and purpose
Spreadsheet SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use a spreadsheet to accurately enter, edit and organise numerical and other data, ensuring data integrity.
- Select and use appropriate formulas and data analysis tools within a spreadsheet to meet specified requirements, demonstrating an understanding of their application.
- Select and use appropriate tools and techniques to effectively present and format spreadsheet information, ensuring clarity and accessibility for the intended audience.
Spreadsheet SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use a spreadsheet to enter, edit, and organise numerical and other data efficiently.
- Select and use appropriate formulas and data analysis tools and techniques to meet specified requirements.
- Use tools and techniques to present, format, and publish spreadsheet information in a clear and professional manner.
Understanding the Potential of ITReal unit · City & Guilds Limited
What you'll be able to do
- Understand the ways in which IT is transforming business operations
- Understand the ways in which IT is transforming industry practices
- Understand the impact of the Internet on society
- Understand the impact of mobile communications on society
- Understand the impact of the Internet on the individual
- Understand the impact of mobile communications on the individual
- Understand how IT is utilised within an organisation to achieve its objectives
- Understand the potential effects of introducing new IT tools into an organisation
- Understand the potential effects of introducing new IT systems into an organisation
- Understand the methods used to enhance IT security within an organisation to protect data and systems
Understanding the potential of ITReal unit · City & Guilds Limited
What you'll be able to do
- Understand the impact of IT on business
- Understand how new and emerging technologies can impact society
- Understand how new and emerging technologies can impact the individual
- Know how IT is being used in an organisation
- Know how the introduction of new IT tools and systems can affect an organisation
- Know the methods used to enhance IT security in an organisation
Using Collaborative TechnologiesReal unit · City & Guilds Limited
What you'll be able to do
- Stay safe and secure when using collaborative technology, adhering to organisational policies and best practices.
- Set up and access IT tools and devices effectively for collaborative working.
- Prepare collaborative technologies for use, ensuring they are configured correctly and ready for participation.
- Contribute effectively to tasks using collaborative technologies, communicating clearly and working collaboratively with others.
Using Collaborative TechnologiesReal unit · City & Guilds Limited
What you'll be able to do
- Apply safe practices when working with collaborative technology.
- Apply secure practices when working with collaborative technology.
- Plan the use of IT tools for collaborative working.
- Set up IT tools for collaborative working.
- Plan the use of devices for collaborative working.
- Set up devices for collaborative working.
- Prepare collaborative technologies for use.
- Contribute to tasks using collaborative technologies.
Using Collaborative TechnologiesReal unit · City & Guilds Limited
What you'll be able to do
- Stay safe and secure when working with collaborative technology, adhering to organisational policies and best practices for data protection and online safety
- Plan and set up IT tools and devices effectively for collaborative working, ensuring compatibility and accessibility for all participants
- Prepare collaborative technologies for use, configuring settings and features to optimise communication and workflow
- Manage tasks effectively using collaborative technologies, assigning responsibilities, tracking progress, and facilitating communication among team members
Using EmailReal unit · City & Guilds Limited
What you'll be able to do
- Use e-mail software tools to compose clear and concise messages.
- Use e-mail software techniques to format and structure messages effectively.
- Use e-mail software tools to send messages to individuals and groups.
- Manage incoming email effectively by using folders, filters, and other organisational tools.
- Apply appropriate email etiquette and security practices.
Using EmailReal unit · City & Guilds Limited
What you'll be able to do
- Use e-mail software tools to compose clear and concise messages
- Use e-mail software tools to send messages to intended recipients
- Manage incoming e-mail effectively by using appropriate organisational techniques
- Manage incoming e-mail effectively by prioritising and responding to messages in a timely manner
Using EmailReal unit · City & Guilds Limited
What you'll be able to do
- Use e-mail software tools and techniques to compose and send messages effectively
- Manage the use of e-mail software effectively to ensure efficient communication and organisation
Using Mobile IT DevicesReal unit · City & Guilds Limited
What you'll be able to do
- Set up a mobile device to meet specific needs.
- Use applications on a mobile device effectively.
- Use files on a mobile device effectively.
- Transfer data to a mobile device.
- Transfer data from a mobile device.
- Maintain the performance of a mobile device.
Using Mobile IT DevicesReal unit · City & Guilds Limited
What you'll be able to do
- Set up a mobile device and customise its settings to meet specific needs.
- Select and use appropriate applications and files on the mobile device for given tasks.
- Use appropriate tools and techniques to transfer data to and from mobile devices.
- Optimise the performance of mobile devices to ensure efficient operation.
Using a computer keyboardReal unit · City & Guilds Limited
What you'll be able to do
- Use a keyboard to enter and edit alphanumeric information accurately and efficiently
- Use a keyboard to access and navigate software applications effectively
Using the InternetReal unit · City & Guilds Limited
What you'll be able to do
- Connect to the Internet using appropriate hardware and software
- Use browser software to navigate webpages effectively, utilising features such as bookmarks and history
- Use browser tools to search for information from the Internet, employing effective search strategies
- Use browser software to communicate information online, utilising email, instant messaging, and social media
- Understand the need for safety and security practices when working online, including password management and virus protection
Using the InternetReal unit · City & Guilds Limited
What you'll be able to do
- Select and set up an appropriate connection to access the Internet
- Set up and use browser software to navigate webpages
- Use browser tools to search effectively and efficiently for information from the Internet
- Use browser software to communicate information online
- Develop and apply appropriate safety and security practices and procedures when working online
Using the InternetReal unit · City & Guilds Limited
What you'll be able to do
- Connect to the internet using appropriate hardware and software.
- Use browser software to navigate web pages effectively.
- Use browser tools to search for information from the internet, evaluating the reliability of sources.
- Use browser software to communicate information online through various methods.
- Follow and understand the need for safety and security practices when working online, including data protection and online behaviour.
Video SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use video hardware and software to capture video sequences effectively
- Use video software tools to combine and edit video sequences to a satisfactory standard
- Play and present video sequences in a suitable format for the intended audience
Video SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use video hardware and software to capture video sequences effectively.
- Use video software tools and techniques to combine and edit video sequences to create a finished product.
- Play and present video sequences using appropriate software and hardware.
Video SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Use video hardware to capture sequences
- Use video software to capture sequences
- Use video software tools to edit sequences
- Use video software techniques to edit sequences
- Play video sequences
- Present video sequences
Website SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Plan web pages
- Create web pages
- Use website software tools to structure web pages
- Use website software tools to format web pages
- Publish web pages to the Internet
- Publish web pages to an intranet
Website SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Create appropriate structures for websites, considering usability and accessibility
- Create styles for websites using appropriate technologies to ensure a consistent visual appearance
- Use website software tools to prepare content for websites, ensuring it is optimised for online viewing
- Publish websites to a web server, ensuring they are accessible to intended users
Website SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Create website structures using appropriate markup languages (e.g., HTML)
- Create website styles using appropriate styling languages (e.g., CSS)
- Use structures and styles effectively to produce well-organised and visually appealing websites
- Select appropriate website software tools for developing websites
- Use website software features to create multiple page websites
- Develop websites with multimedia elements, such as images, audio, and video
- Incorporate interactive features into websites, such as forms and animations
- Publish websites to a web server or hosting platform
- Test websites thoroughly to ensure functionality and compatibility
- Test websites across different browsers and devices
- Test websites for accessibility and usability
Word Processing SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter, edit and combine text and other information accurately within word processing documents, ensuring clarity and consistency
- Structure information effectively within word processing documents using appropriate formatting and layout techniques
- Use word processing software tools to format and present documents to a professional standard, meeting specific requirements
Word Processing SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter and combine text and other information accurately within word processing documents, ensuring consistency and clarity.
- Create and modify layout and structures for word processing documents, including headings, tables, and lists.
- Use word processing software tools to format and present documents effectively to meet requirements, considering audience and purpose.
Word Processing SoftwareReal unit · City & Guilds Limited
What you'll be able to do
- Enter and combine text and other information accurately within word processing documents
- Create and modify appropriate layouts, structures and styles for word processing documents
- Use word processing software tools and techniques to format and present documents effectively to meet requirements
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Configure Digital Systems
- Create computer generated images for animation
- Implement security for a digital device
- Implement security procedures for digital systems
- Maintain data security when using digital technology
- Select and configure a range of digital communications media
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your own work
Learners will prepare objects for 3D animation and create animated sequences using relevant software tools. The unit covers understanding software functions and applying techniques to produce effective 3D animations.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for City & Guilds Level 3 Diploma in IT User Skills
38 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- 3D Animation Software
- 3D Design Software
- 3D Drawing and Planning Software
- Audio Software
- Bespoke Software
- Computerised Accounting Software
and 32 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.