01What it is
These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with City and Guilds of London Institute. It does the teaching and the mapping. City and Guilds of London Institute sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
02The units
What each unit actually teaches you to do
Analyse and report data Real unit · City and Guilds of London Institute
What you'll be able to do
- Understand how to organise and evaluate data that has been researched
- Understand how to report data that has been researched
- Analyse and evaluate data
- Report data
Carry out process control in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Carry out quantitative checking procedures
- Carry out instrumentation checks
Carry out quality audits in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for quality audits
- Audit compliance against quality systems
- Complete post quality audit actions
Carry out sampling for quality control in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Sample food products to meet sampling requirements
- Maintain integrity of sample
Carry out testing for quality control in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for quality testing
- Carry out testing for quality
Control energy efficiency in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Maintain measures that support sustainable energy usage
- Promote measures that support sustainable energy usage
- Promote the development of sustainable energy usage
Control transport efficiency in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Maintain measures that support sustainable transport usage
- Promote measures that support sustainable transport usage
- Promote the development of sustainable transport
Control waste minimisation in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Maintain measures that support waste minimisation
- Promote measures that support waste minimisation
- Promote the development of sustainability through waste minimisation
Control water usage in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Maintain measures that support sustainable water usage
- Promote measures that support sustainable water usage
- Promote the development of sustainable water usage
Develop product specifications in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Construct a final specification
- Produce a production plan
- Communicate the final specification to all relevant people
Develop test samples in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Plan development activities
- Manage production of test samples
- Measure and record development activities
- Present final test samples
Develop working relationships with colleagues Real unit · City and Guilds of London Institute
What you'll be able to do
- Understand the benefits of working with colleagues.
- Establish working relationships with colleagues.
- Act in a professional and respectful manner when working with colleagues.
- Communicate with colleagues.
- Identify potential work-related difficulties and explore solutions.
Diagnose problems in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Identify problems
- Diagnose problems
- Report problems
Evaluate and improve production in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Evaluate assessments of the performance of operations within a food or drink manufacturing business
- Agree objectives for an improvement programme
- Implement and evaluate an improvement programme
- Report on the outcomes of the improvement programme
Lead and manage meetings Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to lead a meeting.
- Manage meeting procedures.
- Chair a meeting.
- Undertake post-meeting tasks.
Maintain plant and equipment in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Plan maintenance activities
- Prepare for maintenance activities
- Communicate plans to the relevant people
- Undertake maintenance activities
- Report on maintenance activities
Maintain, promote and improve environmental good practice in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Maintain environmental good practice
- Promote and improve environmental good practice
Make effective decisions Real unit · City and Guilds of London Institute
What you'll be able to do
- Identify circumstances that require a decision to be made.
- Collect information to inform decision-making.
- Analyse information to inform decision-making.
- Make a decision.
Manage conflict in a team Real unit · City and Guilds of London Institute
What you'll be able to do
- Support team members’ understanding of their role and position within a team.
- Take measures to minimise conflict within a team.
- Understand how to encourage team members to resolve their own conflicts.
- Understand legal and organisational requirements concerning conflict.
Manage customer service in own area of responsibility Real unit · City and Guilds of London Institute
What you'll be able to do
- Establish and communicate measurable customer service standards for own area of responsibility.
- Support staff in meeting customer service standards.
- Monitor and evaluate customer service performance, systems and processes.
Manage knowledge in own area of responsibility Real unit · City and Guilds of London Institute
What you'll be able to do
- Understand existing knowledge management in own area of responsibility.
- Develop knowledge
- Share knowledge.
- Monitor and evaluate knowledge management in own area of responsibility.
Manage or support equality of opportunity, diversity and inclusion in own area of responsibility Real unit · City and Guilds of London Institute
What you'll be able to do
- Understand own responsibilities under equality legislation, relevant codes of practice and own organisational policies.
- Communicate an organisation’s written equality, diversity and inclusion policy and procedures in own area of responsibility.
- Monitor equality, diversity and inclusion within own area of responsibility.
Manage organisational change for achieving excellence in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for managing organisational change
- Manage organisational change
- Communicate plans for organisational change
- Monitor plans for organisational change
Manage personal development Real unit · City and Guilds of London Institute
What you'll be able to do
- Identify and agree performance requirements of own work role.
- Measure and progress against objectives.
- Identify gaps in skills and knowledge in own performance.
- Carry out and assess activities within own development plan.
Monitor and control quality of work activities in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Carry out activities to ensure quality results are achieved
- Report on quality of work activities against specifications
Monitor and control throughput to achieve targets in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Monitor and control throughput to achieve targets
- Take action to resolve problems affecting volume of throughput
Monitor and control waste disposal in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Organise and control the storage and handling of waste
- Organise and control the disposal of waste and despatch of by-products
Monitor and evaluate customer service in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Plan to ensure reliable customer service in food operations
- Monitor sales and evaluate customer service in food operations
- Maintain effective and efficient customer service in food operations
Monitor and maintain standards of conduct in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Promote the required standards of conduct
- Communicate the required standards of conduct and what will happen if those standards are not met
- Allow staff opportunities to give feedback
- Record and report on issues relating to standards of conduct
Monitor and report on production progress in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Monitor production progress
- Report and maintain records on production progress
Monitor effectiveness of food service operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Monitor food service operations
- Control risk in the workplace
Monitor food safety at critical control points in operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Identify and monitor critical control points
- Take corrective action when control measures fail
Monitor health, safety and environmental systems in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Implement compliance systems
- Undertake operational audits
- Make recommendations for improvements to systems
Monitor product quality in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Monitor product quality
- Contribute to resolving quality problems
Plan production schedules in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Manage work in teams
- Allocate resources to meet production plans
- Ensure availability of resources to meet production plans
- Avoid production problems
- Maintain accurate and clear records
Produce production specifications in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Check and assess criteria
- Develop and confirm validity of specifications
Resolve problems in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Establish what the problems are
- Implement solutions
- Report on further action to be taken
Set objectives and provide support for team members Real unit · City and Guilds of London Institute
What you'll be able to do
- Communicate a team’s purpose and objectives to the team members.
- Develop a plan with team members showing how team objectives will be met.
- Support team members identifying opportunities and providing support.
- Monitor and evaluate progress and recognise individual and team achievement.
Set up and maintain food service operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for food service operations
- Maintain the effectiveness and efficiency of food service operations
Shut down multi-stage operations in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to shut down multi-stage operations
- Shut down multi-stage operations
Start up multi-stage operations in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to start up multi-stage operations
- Start up multi-stage operations
Support commissioning of plant, equipment and processes in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare to commission plant, equipment and processes
- Contribute to commissioning
- Report on the commissioning activity
Support team members in identifying, developing and implementing new ideas Real unit · City and Guilds of London Institute
What you'll be able to do
- Develop team ideas and develop the creativity of team members
- Assess the viability of team members’ ideas.
- Support team members to implement ideas.
- Implement team ideas.
Understand how to carry out process control in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Understand the requirements of process control
- Understand how to carry out quantitative checking procedures
- Understand how to carry out instrument checks
Understand how to carry out quality audits in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about quality auditing best practice
- Communicate audit results and recommendations
- Interpret and action an auditor’s report
Understand how to carry out sampling for quality control in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about the principles of sampling
- Know about maintaining sample integrity
- Know about factors that influence samples
Understand how to carry out tests for quality control in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about the importance of accurate quality testing
- Know about testing protocol for quality
- Know about equipment used in quality testing
- Understand how to interpret and communicate test results
Understand how to control product quality in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about good manufacturing practices (GMPs)
- Evaluate quality issues in own area of work
- Know about requirements for good communications
Understand how to control transport efficiency in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know what the requirements are for controlling transport efficiency in food operations
- Control transport efficient within the organisation
- Promote transport efficiency within the organisation
- Maintain transport efficiency within the organisation
Understand how to control waste minimisation in a food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know what the requirements are for minimising waste in a food environment
- Minimise waste produced by the organisation
- Promote waste minimisation by the organisation
- Maintain waste minimisation within the organisation
Understand how to control water usage in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know what the requirements are for controlling water usage in food operations
- Control the use of water within the organisation
- Promote the efficient use of water within the organisation
- Maintain efficient water usage measures within the organisation
Understand how to develop product specifications in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about final product specification
- Know about developing product plans
- Know about communicating the final specification to all relevant people
Understand how to develop test samples in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about product development activities
- Know about the development of food products
- Know about test samples
Understand how to diagnose problems in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Identify problems
- Diagnose problems
- Communicate problems
Understand how to evaluate and improve production in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Evaluate assessments of production
- Make recommendations for improvements
- Plan improvements
Understand how to maintain plant and equipment in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about planned maintenance
- Carry out maintenance
- Carry out and remedial maintenance
Understand how to manage organisational change for achieving excellence in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Prepare for managing organisational change
- Manage organisational change
- Review and communicate organisational change
Understand how to monitor and control throughput to achieve targets in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about the best advice and guidance surrounding monitoring quality
- Know about monitoring procedures for quality of work
- Know about monitoring procedures for throughput
- Record quality of work issues
- Know about solving problems affecting throughput
Understand how to monitor and control waste disposal in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Monitor and control waste disposal in food operations
- Control and organise waste separation
- Control and organise the storage and handling of waste
Understand how to monitor and evaluate customer service in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Contribute to sales through ensuring reliable customer service
- Monitor sales and evaluate customer service in food operations
- Maintain effective and efficient customer service in food operations
Understand how to monitor and improve environmental good practice in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Follow organisational procedures for environmental good practice
- Recognise environmental good practice
- Improve environmental good practice
Understand how to monitor and maintain standards of conduct in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Know what the requirements are for monitoring standards of conduct
- Maintain standards of conduct
- Deal with unacceptable conduct
Understand how to monitor and report on production progress in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Monitor production progress
- Report and maintain records on production progress
Understand how to monitor health, safety and environmental management systems in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know current relevant legislation
- Understand communication and recording methods
- Understand organisational procedures and policies
- Understand organisational compliance
Understand how to plan production schedules in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Assess production requirements and capabilities
- Plan production schedules
- Maintain production schedules
Understand how to produce production specifications in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Develop production specifications
- Know how monitor specifications
- Deal with problems, deviations and concessions
Understand how to resolve problems in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Establish what the problems are
- Implement solutions
- Report on further action to be taken
Understand how to set up and maintain food service operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Set up food service operations
- Maintain food service operations
Understand how to shut down multi-stage operations in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Shut down multi-stage operations in food manufacture
Understand how to start up multi-stage operations in food manufacture Real unit · City and Guilds of London Institute
What you'll be able to do
- Start up multi-stage operations in food manufacture
- Deal with problems arising during the start-up of operations
Understand how to support commissioning of plant, equipment and processes in food operations Real unit · City and Guilds of London Institute
What you'll be able to do
- Know about preparation prior to commissioning of plant, equipment and processes
- Know about commissioning plant
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Benchmark a food and drink product against competition
- Standard
Carry out and participate in quality audits
- Standard
Carry out preventative planned maintenance on engineered systems within food and drink operations
- Standard
Carry out preventative planned maintenance on engineered systems within food and drink operations
- Standard
Carry out preventative planned maintenance on instrumentation and control equipment used in food and drink operations
- Standard
Carry out preventative planned maintenance on services systems and equipment used in food and drink operations
- Standard
Carry out preventative planned maintenance on services systems and equipment used in food and drink operations
- Standard
Carry out process control of production in food and drink operations
- Standard
Carry out quality audits
- Standard
Carry out sampling in food and drink operations
- Standard
Carry out testing for quality control in milling
- Standard
Carry out testing in food and drink operations
- Standard
Carry out testing in food and drink operations
- Standard
Check the Controlled Removal of Food Waste, Animal Products and Edible Co-Products
- Standard
Commission the Installation of a Biomanufacturing Process
- Standard
Communicate and coordinate quality assurance with team members in a manufacturing environment
- Standard
Contribute to commissioning and improving the performance of plant, equipment and processes
- Standard
Control waste minimisation in a food environment
Showing 18 of 61 standards these units map to.
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
- 1 record
Where this can lead
Quality Audit Associate
This work can lead to roles such as senior quality auditor, taking on complex audits, or lead auditor, designing audit programmes.
See the whole journey05The credits
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by City and Guilds of London Institute rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Analyse and report dataCarry out process control in food manufactureCarry out quality audits in food operationsCarry out sampling for quality control in food operationsCarry out testing for quality control in food operationsControl energy efficiency in food operationsControl transport efficiency in food operationsControl waste minimisation in food operations
Each one is a real unit registered against this qualification.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
City & Guilds Level 3 Award for Proficiency in Food Industry Skills (QCF)
- Benchmark a food and drink product against competition
- Carry out and participate in quality audits
- Carry out preventative planned maintenance on engineered systems within food and drink operations
- Carry out preventative planned maintenance on instrumentation and control equipment used in food and drink operations
- Carry out preventative planned maintenance on services systems and equipment used in food and drink operations
- Carry out process control of production in food and drink operations
- Carry out quality audits
- Carry out sampling in food and drink operations
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
This qualification is no longer awarded.
Ofqual lists it as no longer awarded, so it cannot be started today. The last day to be awarded it was 31 December 2019. It is here because people still hold it.
These are open to new learners in the same subject.
- FDQ Level 3 Certificate for Proficiency in Food Industry Skills
- FDQ Level 3 Diploma for Proficiency in Food Industry Skills
- FDQ Level 2 Award for Proficiency in Food Industry Skills
- FDQ Level 2 Certificate for Proficiency in Food Industry Skills
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.