How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Excellence, Achievement & Learning Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Excellence, Achievement & Learning Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Excellence, Achievement & Learning Limited.
The EAL Level 3 NVQ Diploma in Business-Improvement Techniques aims to equip learners with the necessary skills and knowledge for process and quality improvement within an organisational context.
These are the units Excellence, Achievement & Learning Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Excellence, Achievement & Learning Limited. It does the teaching and the mapping. Excellence, Achievement & Learning Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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What each unit actually teaches you to do
Analysing and selecting parts for improvement Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Analyse parts to identify areas for improvement within a specified context.
- Select appropriate parts for improvement based on a thorough analysis of their current performance and potential impact.
- Demonstrate knowledge of the methods and techniques used to analyse parts for improvement.
- Demonstrate knowledge of the criteria used to select parts for improvement, including cost, efficiency, and impact on overall performance.
Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply Policy Deployment (Hoshin Kanri, quality operating systems, business plan deployment) to align organisational goals and objectives.
- Apply Policy Deployment (Hoshin Kanri, quality operating systems, business plan deployment), including the principles, processes, and tools involved.
Applying Six Sigma methodology to a project Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply Six Sigma methodology to a project to identify and eliminate defects and improve process efficiency.
- Apply Six Sigma methodology to a project, including the DMAIC (Define, Measure, Analyse, Improve, Control) phases and associated tools.
Applying Six Sigma metrics to a project Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply Six Sigma metrics to a project to measure and improve performance.
- Apply Six Sigma metrics to a project, including the selection, calculation, and interpretation of relevant metrics.
Applying basic statistical analysis Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply basic statistical analysis techniques to relevant data
- Demonstrate knowledge of how to apply basic statistical analysis techniques
Applying continuous improvement techniques _Kaizen_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply continuous improvement techniques, such as Kaizen, to identify and implement incremental improvements in processes and systems.
- Demonstrate knowledge of the principles and methodologies of continuous improvement, including Kaizen.
- Facilitate and participate in Kaizen events to generate and implement improvement ideas.
- Understand how to measure and track the impact of continuous improvement initiatives.
Applying failure modes and effects analysis _FMEA_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply failure modes and effects analysis (FMEA) to identify potential failures in a system or process and their potential effects.
- Apply failure modes and effects analysis (FMEA), including understanding the different steps involved and the tools used to document and analyse the results.
Applying flow process analysis Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply flow process analysis techniques in a practical context
- Apply flow process analysis techniques effectively
Applying hypothesis testing Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply hypothesis testing methodologies to analyse data and draw valid conclusions.
- Demonstrate knowledge of the principles and procedures involved in hypothesis testing.
- Select and apply appropriate statistical tests to evaluate hypotheses based on the nature of the data.
- Interpret the results of hypothesis tests and communicate findings effectively.
Applying lead time analysis Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply lead time analysis techniques to identify and address potential delays in production processes.
- Apply lead time analysis, including understanding the different factors that can affect lead times and the methods used to minimise them.
Applying mistake/error proofing _Poka Yoke_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply mistake/error proofing (Poka Yoke) techniques to prevent errors and improve process reliability.
- Apply mistake/error proofing (Poka Yoke) techniques, including the identification of potential errors and the implementation of effective solutions.
Applying set-up reduction techniques Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply set-up reduction techniques to minimise changeover times
- Apply set-up reduction techniques and their impact on productivity
Applying total productive maintenance _TPM_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply total productive maintenance (TPM) principles to improve equipment effectiveness
- Apply total productive maintenance (TPM) and its benefits
Applying value management _value engineering and value analysis_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply value management techniques, including value engineering and value analysis, in a practical context
- Demonstrate knowledge of how to apply value management techniques, including value engineering and value analysis
Applying workplace organisation techniques Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Apply workplace organisation techniques in accordance with established procedures and best practices.
- Apply workplace organisation techniques, including the principles, methods, and tools involved.
Carrying out Six Sigma process mapping Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Carry out Six Sigma process mapping to visually represent and analyse a process.
- Carry out Six Sigma process mapping, including the different types of process maps and the symbols used.
Carrying out capability studies Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Carry out capability studies to assess process performance and identify areas for improvement.
- Carry out capability studies, including the selection of appropriate methods and the interpretation of results.
Carrying out measurement systems analysis _MSA_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Carry out measurement systems analysis (MSA) according to established procedures
- Carry out measurement systems analysis (MSA) and interpret the results
Carrying out problem solving activities Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Carry out problem solving activities using appropriate methodologies and tools.
- Carry out problem solving activities, including problem definition, root cause analysis, and solution implementation.
Carrying out statistical process control _SPC_ procedures Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Carry out statistical process control (SPC) procedures accurately and effectively.
- Carry out statistical process control (SPC) procedures, including data collection, analysis, and interpretation.
Carrying out value stream mapping _VSM_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Carry out value stream mapping (VSM) exercises to visualise and analyse the flow of materials and information within a process.
- Demonstrate knowledge of the principles and techniques of value stream mapping (VSM).
- Identify areas for improvement within a value stream based on the VSM analysis.
- Understand how to use VSM to optimise processes, reduce waste, and improve efficiency.
Complying with statutory regulations and organisational safety requirements Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Comply with statutory regulations and organisational safety requirements.
- Describe how to comply with statutory regulations and organisational safety requirements.
Complying with statutory regulations and organisational safety requirements Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Demonstrate knowledge of statutory regulations.
Creating flexible production and manpower systems Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Create flexible production and manpower systems that can adapt to changing demands and requirements.
- Create flexible production and manpower systems, including understanding the principles of lean manufacturing and the different strategies that can be used to improve efficiency and responsiveness.
Creating standard operating procedures _SOP_ Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Create clear and concise standard operating procedures (SOPs) that accurately reflect best practices.
- Demonstrate knowledge of the principles and best practices for creating effective standard operating procedures (SOPs).
- Understand the importance of SOPs in maintaining consistency, quality, and safety within an organisation.
- Understand how to document and format SOPs to ensure they are easily understood and followed by relevant personnel.
Developing visual management systems Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Develop visual management systems to improve workplace organisation and communication
- Demonstrate knowledge of how to develop visual management systems
Leading effective teams Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Lead effective teams to achieve specified goals and objectives
- Demonstrate knowledge of how to lead effective teams effectively
Producing a characteristic selection matrix Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Produce a characteristic selection matrix in accordance with established procedures and best practices.
- Produce a characteristic selection matrix, including the relevant tools, techniques, and considerations.
Producing multi-variance charts Real unit · Excellence, Achievement & Learning Limited
What you'll be able to do
- Produce multi-variance charts to analyse data and identify trends
- Demonstrate knowledge of how to produce multi-variance charts
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Applying Total Productive Maintenance
- Standard
Understand how to apply total productive maintenance (TPM) in food and drink operations
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 2 records
- 1 record
Showing 2 roles, drawn from 3 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Junior Process Improvement Analyst
This work gives you a foundation in process analysis. From here, you can move into operational management, project management, or senior process improvement roles.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Excellence, Achievement & Learning Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Analysing and selecting parts for improvementApplying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_Applying Six Sigma methodology to a projectApplying Six Sigma metrics to a projectApplying basic statistical analysisApplying continuous improvement techniques _Kaizen_Applying failure modes and effects analysis _FMEA_Applying flow process analysis
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Navigator · your what-if tutor Illustration - Bring your own plan Create
For “Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Carrying out statistical process control _SPC_ procedures” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Analysing and selecting parts for improvement” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Applying lead time analysis” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Analysing and selecting parts for improvement, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will analyse parts to identify improvement opportunities and select parts for enhancement based on performance evaluation. The unit includes justifying selections using relevant criteria such as cost and efficiency.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for EAL Level 3 NVQ Diploma in Business Improvement Techniques
28 units in this credential, in the order it lists them, awarded by Excellence, Achievement & Learning Limited.
- Analysing and selecting parts for improvement
- Applying Policy Deployment _Hoshin Kanri, quality operating systems, business plan deployment_
- Applying Six Sigma methodology to a project
- Applying Six Sigma metrics to a project
- Applying basic statistical analysis
- Applying continuous improvement techniques _Kaizen_
and 22 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.