How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer The Learning Machine has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and The Learning Machine awards. A qualified assessor at the centre judges your evidence, and the certificate comes from The Learning Machine.
The Entry Level Award in ICT Open Systems and Enterprise (ITQ) is a vocationally-related qualification. It is designed for learners at Entry Level 3 who wish to develop their ICT skills in areas such as computerised accounting, data management, and internet safety. The qualification provides a foundation for using ICT in a business context.
These are the units The Learning Machine registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with The Learning Machine. It does the teaching and the mapping. The Learning Machine sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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What each unit actually teaches you to do
Animation Software Real unit · The Learning Machine
What you'll be able to do
- Know about different animation techniques and their applications
- Develop a plan for an animation sequence, outlining key stages and elements
- Create an animation sequence using appropriate software and techniques
Audio Software Real unit · The Learning Machine
What you'll be able to do
- Use audio hardware to capture sequences
- Use audio software to capture sequences
- Use audio software tools to combine sequences
- Use audio software tools to edit sequences
- Play audio sequences
- Present audio sequences
Audio and video software Real unit · The Learning Machine
What you'll be able to do
- Use audio and/or video hardware and software to capture sequences effectively
- Use audio and/or video software tools to edit sequences to a professional standard
- Play and present audio and/or video sequences in a suitable format
Bespoke Software Real unit · The Learning Machine
What you'll be able to do
- Input information using bespoke software
- Organise information using bespoke software
- Combine information using bespoke software
- Use appropriate tools to edit information within bespoke software
- Use appropriate techniques to process information within bespoke software
- Use appropriate techniques to format information within bespoke software
- Use appropriate techniques to present information using bespoke software
Communicating Information Using ICT Real unit · The Learning Machine
What you'll be able to do
- Follow recommended safe practices when using ICT for communication
- Access an email application effectively
- Create and send an email message with appropriate content and formatting
- Receive and read email messages, understanding their content
- Reply to an email message appropriately
- Delete an email message when it is no longer required
Computer Basics Real unit · The Learning Machine
What you'll be able to do
- Understand the function of basic computer parts, including the central processing unit (CPU), memory (RAM), and storage devices.
- Understand the purpose and operation of key input devices such as the keyboard, mouse, and touchscreen.
- Understand common computer terminology related to hardware, software, and networking.
- Understand how computer performance is affected by factors such as processor speed, memory capacity, and storage type.
- Understand the features of different computer operating systems, including their user interfaces and functionalities.
- Understand the range of career opportunities available for individuals who are IT literate, including roles in technical support, data entry, and office administration.
Computer Games Development Real unit · The Learning Machine
What you'll be able to do
- Identify the key components of a computer game
- Describe the structure of the computer games industry
- Develop a detailed specification for a computer game
- Implement a specific component of a computer game according to the specification
Computerised Accounting Software Real unit · The Learning Machine
What you'll be able to do
- Access computerised accounting software, navigating menus and features effectively
- Enter and edit accounting information accurately, maintaining data integrity
- Use appropriate tools and techniques to process business transactions, following established procedures
- Produce accounting documents and summary reports to meet specified requirements, ensuring accuracy and clarity
Data Management Software Real unit · The Learning Machine
What you'll be able to do
- Enter data records accurately into a data management system, following established protocols
- Edit existing data records within a data management system, maintaining data integrity and consistency
- Maintain data records in a data management system, ensuring accuracy and completeness over time
- Retrieve and display data records from a data management system to meet specific requirements, using appropriate search and filtering techniques
Database Software Real unit · The Learning Machine
What you'll be able to do
- Enter structured information accurately into a database
- Edit structured information within a database, ensuring data integrity
- Organise structured information effectively within a database
- Use database software tools to extract specific information based on defined criteria
- Produce reports from a database, presenting information clearly and concisely
Design Software Real unit · The Learning Machine
What you'll be able to do
- Obtain, insert and combine information from various sources for designs, ensuring accuracy and relevance.
- Use design software tools to create, manipulate and edit designs according to specified requirements.
Design and imaging software Real unit · The Learning Machine
What you'll be able to do
- Obtain and insert information for designs or images using appropriate methods
- Use design and imaging software tools to manipulate and edit drawings or images effectively
Desktop Publishing Software Real unit · The Learning Machine
What you'll be able to do
- Select appropriate designs for publications
- Use appropriate designs for publications
- Select appropriate page layouts for publications
- Use appropriate page layouts for publications
- Input text within publications
- Combine text and other information within publications
- Use desktop publishing software techniques to edit publications
- Use desktop publishing software techniques to format publications
Desktop publishing software Real unit · The Learning Machine
What you'll be able to do
- Use appropriate designs and page layouts for a publication, considering factors such as target audience and purpose.
- Input text and other information accurately into a publication using desktop publishing software.
- Use desktop publishing software techniques effectively to edit and format a publication, ensuring a professional finish.
Developing Computer Games and Puzzles Real unit · The Learning Machine
What you'll be able to do
- Understand the fundamental principles of graphic animation techniques.
- Use storyboards to create detailed game specifications, outlining game mechanics, characters, and environments.
- Modify existing game code to implement changes to a game, such as adjusting gameplay, adding features, or fixing bugs.
Digital Art Real unit · The Learning Machine
What you'll be able to do
- Use digital artistic elements to create artwork
- Explore layers and digital composition techniques in digital art creation
Digital Lifestyle Real unit · The Learning Machine
What you'll be able to do
- Understand the basic concepts and components of digital technology.
- Understand the basic principles and techniques of digital audio recording and editing.
- Understand the basic principles and techniques of digital video recording and editing.
- Understand the basic principles and techniques of digital photography.
- Understand the career opportunities available for individuals with digital technology experience and skills.
Displaying Information Using ICT Real unit · The Learning Machine
What you'll be able to do
- Follow recommended safe practices when using ICT systems.
- Use correct procedures to start ICT systems and open and use applications.
- Create a new document, enter data and check for accuracy.
- Insert and position an image within a document.
- Save, print and close a document.
- Retrieve and edit a document to achieve the required outcome.
- Align and format text within a document.
- Shut down a computer system correctly.
Drawing and Planning Software Real unit · The Learning Machine
What you'll be able to do
- Input information accurately into drawing or planning software
- Organise information effectively within drawing or planning software
- Combine different types of information to create drawings or plans
- Use appropriate tools to edit drawings or plans
- Manipulate elements within drawings or plans to achieve desired outcomes
- Format drawings or plans to meet specific requirements
- Present drawings or plans in a clear and professional manner
E-safety for learners Real unit · The Learning Machine
What you'll be able to do
- Understand the principles of e-safety strategy
- Demonstrate personal awareness of vulnerable situations online
- Understand individual roles and responsibilities in maintaining e-safety
IT Communication Fundamentals Real unit · The Learning Machine
What you'll be able to do
- Use a variety of sources of information to meet specific needs, including online databases, libraries, and expert opinions
- Access, search for, select and use Internet-based information effectively and efficiently
- Assess the fitness for purpose of Internet-based information, evaluating its reliability, accuracy, and relevance
- Select and use IT tools to communicate and exchange information with others, such as email, instant messaging, and video conferencing
IT Security for Users Real unit · The Learning Machine
What you'll be able to do
- Use appropriate methods to minimise security risks to IT systems.
- Use appropriate methods to minimise security risks to data.
IT Software Fundamentals Real unit · The Learning Machine
What you'll be able to do
- Select appropriate software applications to meet specific needs
- Use selected software applications to solve defined problems effectively
- Enter different types of information accurately into software applications
- Develop information within software applications to enhance its clarity and meaning
- Format information appropriately to suit its intended purpose
- Present information in a way that is fit for the intended purpose
- Tailor the presentation of information to suit the target audience
- Make effective use of IT tools and facilities to enhance the presentation of information
IT User Fundamentals Real unit · The Learning Machine
What you'll be able to do
- Use IT systems effectively to meet specific needs
- Organise information logically within IT systems
- Store information securely within IT systems
- Retrieve information efficiently from IT systems
- Follow established safety practices when using IT systems
- Understand the importance of security measures for IT systems
- Carry out routine maintenance tasks on IT systems
- Respond appropriately to routine IT system problems
IT User fundamentals Real unit · The Learning Machine
What you'll be able to do
- Interact with IT systems to meet specific needs effectively
- Use IT systems to organise, store, and retrieve information appropriately
- Understand and apply safety and security practices when using IT systems
- Maintain IT systems and respond effectively to common IT system problems
Imaging Software Real unit · The Learning Machine
What you'll be able to do
- Obtain information for images from appropriate sources
- Insert information for images into relevant documents or applications
- Combine information from different sources to create composite images
- Use imaging software tools to create images
- Use imaging software tools to manipulate images
- Use imaging software tools to edit images
Improving Productivity Using IT Real unit · The Learning Machine
What you'll be able to do
- Plan the use of appropriate IT systems and software to meet specified requirements
- Use IT systems and software efficiently to complete planned tasks effectively
- Review the selection and use of IT tools to ensure work activities are successful and productive
Improving productivity using IT Real unit · The Learning Machine
What you'll be able to do
- Plan the use of appropriate IT systems and software to meet specified requirements for a given task.
- Use IT systems and software effectively to complete planned tasks to the required standard.
- Review the selection and use of IT systems and software for tasks, identifying areas for improvement in future activities.
Internet Safety for IT users Real unit · The Learning Machine
What you'll be able to do
- Understand the risks that can exist when using the Internet.
- Safeguard self and others when working online.
- Take precautions to maintain data security when using the internet.
- Follow legal constraints, guidelines and procedures which apply when working online.
Multimedia Software Real unit · The Learning Machine
What you'll be able to do
- Plan the content of multimedia products to meet identified needs
- Plan the organisation of multimedia products to meet identified needs
- Obtain content for multimedia products from appropriate sources
- Input content into multimedia software
- Combine different types of content to build multimedia outcomes
- Use multimedia software tools to edit multimedia content to meet requirements
- Use multimedia software tools to format multimedia content to meet requirements
- Play multimedia outcomes to check functionality
- Present multimedia outcomes to a specified audience
Online Basics Real unit · The Learning Machine
What you'll be able to do
- Use an online IT system effectively to meet specific needs and achieve desired outcomes.
- Search for and use internet-based information resources to support tasks and decision-making.
- Use e-mail to communicate and exchange information with others in a professional and appropriate manner.
Optimise IT System Performance Real unit · The Learning Machine
What you'll be able to do
- Maintain hardware in working order
- Maintain software in working order
- Manage files to maintain system performance
- Respond to common IT system problems
- Respond to common IT system errors
- Customise the working environment to meet needs
Personal Information Management Software Real unit · The Learning Machine
What you'll be able to do
- Use a calendar to schedule appointments effectively.
- Use a task list to prioritise activities efficiently.
- Use an address book to store contact information.
- Use an address book to organise contact information.
- Use an address book to retrieve contact information.
Personal information management software Real unit · The Learning Machine
What you'll be able to do
- Use a calendar function to schedule appointments efficiently
- Use a task list to prioritise activities effectively
- Use an address book to store, organise and retrieve contact information accurately
Presentation Software Real unit · The Learning Machine
What you'll be able to do
- Input text and other information into presentation slides
- Combine text and other information within presentation slides
- Use presentation software tools to structure slides
- Use presentation software tools to edit slides
- Use presentation software tools to format slides
- Prepare slides for presentation to meet specified needs
Project Management Software Real unit · The Learning Machine
What you'll be able to do
- Create a project plan, defining its scope, objectives, and deliverables
- Enter and edit information about project tasks, including dependencies, timelines, and resource allocation
- Enter and edit information about project resources, including personnel, equipment, and materials
- Update information about project progress, tracking completed tasks, milestones achieved, and any deviations from the original plan
- Select and use appropriate tools and techniques to display and report on project status, such as Gantt charts, progress reports, and resource utilisation summaries
Set Up an IT System Real unit · The Learning Machine
What you'll be able to do
- Connect up a personal computer safely, following health and safety guidelines
- Connect a printer to a personal computer safely, following health and safety guidelines
- Connect peripheral devices to a personal computer safely, following health and safety guidelines
- Connect to an IT communication service, such as the internet or a local network
- Set up software for use on an IT system, including installation and basic configuration
- Check that the IT system is working successfully after setup
- Check that the IT communication service is working successfully after setup
Specialist Software Real unit · The Learning Machine
What you'll be able to do
- Input, organise, and combine information effectively using specialist software applications.
- Use a range of tools and techniques within specialist software to edit, process, format, and present information in a clear and professional manner.
Specialist Software Real unit · The Learning Machine
What you'll be able to do
- Input information using specialist software
- Organise information using specialist software
- Combine information using specialist software
- Use tools to edit information within specialist software
- Use techniques to edit information within specialist software
- Use tools to process information within specialist software
- Use techniques to process information within specialist software
- Use tools to format information within specialist software
- Use techniques to format information within specialist software
- Use tools to present information using specialist software
- Use techniques to present information using specialist software
Spreadsheet Software Real unit · The Learning Machine
What you'll be able to do
- Use spreadsheet software to enter numerical data accurately and efficiently
- Use spreadsheet software to edit numerical and other data to ensure accuracy and relevance
- Use spreadsheet software to organise numerical and other data in a logical and accessible manner
- Use appropriate formulas to summarise spreadsheet information effectively
- Use appropriate tools to display spreadsheet information clearly
- Select appropriate tools to present spreadsheet information effectively to a specified audience
- Use appropriate techniques to present spreadsheet information effectively to a specified audience
The Internet and World Wide Web Real unit · The Learning Machine
What you'll be able to do
- Understand the fundamental principles of the Internet
- Understand the basic components and functions of the World Wide Web
- Understand the basic processes involved in using e-mail for communication
- Understand other common methods of communicating on the Internet, such as instant messaging and video conferencing
Using Collaborative Technologies Real unit · The Learning Machine
What you'll be able to do
- Stay safe when using collaborative technology by following organisational procedures
- Stay secure when using collaborative technology by protecting personal data
- Set up IT tools for collaborative working according to instructions
- Access IT tools for collaborative working using appropriate login details
- Set up devices for collaborative working ensuring correct configuration
- Prepare collaborative technologies for use by testing functionality
- Contribute to tasks using collaborative technologies by sharing information
- Contribute to tasks using collaborative technologies by communicating effectively
Using Collaborative Technologies Real unit · The Learning Machine
What you'll be able to do
- Stay safe and secure when using collaborative technology, adhering to online safety guidelines
- Set up and access IT tools and devices required for collaborative work
- Prepare collaborative technologies for use, ensuring they are ready for effective teamwork
- Contribute to tasks effectively using collaborative technology, participating actively in group activities
Using Email Real unit · The Learning Machine
What you'll be able to do
- Use e-mail software tools to compose clear and concise messages
- Apply appropriate techniques to send e-mail messages effectively
- Manage incoming email by prioritising and filtering messages
- Organise and store emails for future reference and retrieval
Using ICT to Find Information Real unit · The Learning Machine
What you'll be able to do
- Follow recommended safe practices when using ICT to find information
- Select and use appropriate ICT-based information sources for a given task
- Search effectively to find specific information using ICT tools
- Use removable media safely and effectively to store and transfer information
- Select and present information clearly and accurately using appropriate ICT tools
Using Mobile IT Devices Real unit · The Learning Machine
What you'll be able to do
- Set up the mobile device to meet specific needs
- Use applications effectively on the mobile device
- Manage files efficiently on the mobile device
- Transfer data to the mobile device from other sources
- Transfer data from the mobile device to other locations
- Maintain the performance of the mobile device through appropriate actions
Using a computer keyboard Real unit · The Learning Machine
What you'll be able to do
- Use a keyboard to enter and edit alphanumeric information accurately.
- Use a keyboard to access and navigate software applications.
Using mobile IT devices Real unit · The Learning Machine
What you'll be able to do
- Set up a mobile device to meet specific needs
- Input and store data effectively on a mobile device
- Transfer data accurately between mobile devices
- Maintain the performance of a mobile device through appropriate actions
Using the Internet Real unit · The Learning Machine
What you'll be able to do
- Connect to the internet using appropriate methods
- Use browser software to navigate web pages effectively
- Use browser tools to search for information from the internet efficiently
- Use browser software to communicate information online appropriately
- Follow safety practices when working online
- Understand the need for security practices when working online
Video Software Real unit · The Learning Machine
What you'll be able to do
- Use video hardware and software to capture video sequences from various sources
- Use video software tools to combine video sequences into a cohesive narrative
- Use video software tools to edit video sequences, including trimming, transitions, and effects
- Play and present video sequences using appropriate hardware and software
Website Software Real unit · The Learning Machine
What you'll be able to do
- Plan web pages, taking into account the target audience and purpose
- Create web pages using appropriate design principles and coding standards
- Use website software tools to structure web pages effectively
- Use website software tools to format web pages to enhance readability and visual appeal
- Publish web pages to the Internet or an intranet, ensuring accessibility and functionality
Website Software Real unit · The Learning Machine
What you'll be able to do
- Plan the structure and content of web pages to meet specific requirements
- Create web pages using appropriate website software tools
- Use website software tools to effectively structure and format web pages
- Publish web pages to the internet or an intranet, ensuring accessibility and functionality
Word Processing Software Real unit · The Learning Machine
What you'll be able to do
- Enter text and other information accurately within word processing documents
- Edit text and other information accurately within word processing documents
- Combine text and other information accurately within word processing documents
- Structure information effectively within word processing documents
- Use word processing software tools to format documents
- Use word processing software tools to present documents
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
- 1 record
Where this can lead
Integrated Technology Coordinator
This work can lead to roles such as Senior Integrated Technology Specialist or Lead PropTech Analyst, working with more complex systems and technology decisions.
See the whole journeyThe credits, and who awards them
Entry Level credits are regulated, and they are awarded by The Learning Machine rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Animation SoftwareAudio SoftwareAudio and video softwareBespoke SoftwareCommunicating Information Using ICTComputer BasicsComputer Games DevelopmentComputerised Accounting Software
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
- Bring your own plan Create
For “Drawing and Planning Software” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Computerised Accounting Software” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Map a live decision Analyse
“Data Management Software” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
- Lead it Apply
“Personal Information Management Software” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Animation Software, one of this qualification's own units.
Applied to your work in any of these jobs
This unit provides learners with knowledge of various animation techniques and principles, including timing and spacing. Learners will plan and develop animation sequences using appropriate software, applying key stages and elements to create animated content.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for TLM Entry Level Award in ICT Open Systems and Enterprise (ITQ) (Entry 3)
45 units in this credential, in the order it lists them, awarded by The Learning Machine.
- Animation Software
- Audio Software
- Audio and video software
- Bespoke Software
- Communicating Information Using ICT
- Computer Basics
and 39 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.