How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer The Learning Machine has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and The Learning Machine awards. A qualified assessor at the centre judges your evidence, and the certificate comes from The Learning Machine.

More on studying for a qualification

01What it is

The Entry Level Award in ICT Open Systems and Enterprise (ITQ) is a vocationally-related qualification. It is designed for learners at Entry Level 3 who wish to develop their ICT skills in areas such as computerised accounting, data management, and internet safety. The qualification provides a foundation for using ICT in a business context.

These are the units The Learning Machine registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with The Learning Machine. It does the teaching and the mapping. The Learning Machine sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

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02The units

What each unit actually teaches you to do

Animation Software Real unit · The Learning Machine
This unit provides learners with knowledge of various animation techniques and principles, including timing and spacing. You'll plan and develop animation sequences using appropriate software, applying key stages and elements to create animated content.

What you'll be able to do

  • Know about different animation techniques and their applications
  • Develop a plan for an animation sequence, outlining key stages and elements
  • Create an animation sequence using appropriate software and techniques
Audio Software Real unit · The Learning Machine
This unit develops learners' ability to capture, combine, edit, play, and present audio sequences using suitable hardware and software. You'll gain practical skills in configuring audio equipment, manipulating audio files, and delivering audio presentations.

What you'll be able to do

  • Use audio hardware to capture sequences
  • Use audio software to capture sequences
  • Use audio software tools to combine sequences
  • Use audio software tools to edit sequences
  • Play audio sequences
  • Present audio sequences
Audio and video software Real unit · The Learning Machine
This unit equips learners with skills to capture audio and/or video sequences using relevant hardware and software, edit these sequences to enhance quality, and present the final audio or video products in suitable formats.

What you'll be able to do

  • Use audio and/or video hardware and software to capture sequences effectively
  • Use audio and/or video software tools to edit sequences to a professional standard
  • Play and present audio and/or video sequences in a suitable format
Bespoke Software Real unit · The Learning Machine
You'll develop the ability to use bespoke software to input, organise, and combine information accurately. The unit also covers editing, processing, formatting, and presenting information using appropriate tools and techniques within bespoke software.

What you'll be able to do

  • Input information using bespoke software
  • Organise information using bespoke software
  • Combine information using bespoke software
  • Use appropriate tools to edit information within bespoke software
  • Use appropriate techniques to process information within bespoke software
  • Use appropriate techniques to format information within bespoke software
  • Use appropriate techniques to present information using bespoke software
Communicating Information Using ICT Real unit · The Learning Machine
You'll learn to communicate information using ICT, focusing on email applications. This unit covers safe practices, creating, sending, receiving, replying to, and managing email messages with appropriate content and formatting.

What you'll be able to do

  • Follow recommended safe practices when using ICT for communication
  • Access an email application effectively
  • Create and send an email message with appropriate content and formatting
  • Receive and read email messages, understanding their content
  • Reply to an email message appropriately
  • Delete an email message when it is no longer required
Computer Basics Real unit · The Learning Machine
You'll gain foundational knowledge of computer hardware components, input devices, and common terminology. The unit covers the functions of CPUs, RAM, storage devices, input peripherals, and introduces career opportunities for IT-litreate individuals.

What you'll be able to do

  • Understand the function of basic computer parts, including the central processing unit (CPU), memory (RAM), and storage devices.
  • Understand the purpose and operation of key input devices such as the keyboard, mouse, and touchscreen.
  • Understand common computer terminology related to hardware, software, and networking.
  • Understand how computer performance is affected by factors such as processor speed, memory capacity, and storage type.
  • Understand the features of different computer operating systems, including their user interfaces and functionalities.
  • Understand the range of career opportunities available for individuals who are IT literate, including roles in technical support, data entry, and office administration.
Computer Games Development Real unit · The Learning Machine
This unit introduces learners to the components of computer games and the structure of the games industry. You'll learn to create detailed game specifications and implement specific game components within development processes.

What you'll be able to do

  • Identify the key components of a computer game
  • Describe the structure of the computer games industry
  • Develop a detailed specification for a computer game
  • Implement a specific component of a computer game according to the specification
Computerised Accounting Software Real unit · The Learning Machine
You'll learn to access and navigate computerised accounting software, accurately enter and edit accounting information, process business transactions, and produce accounting documents and summary reports that meet specified requirements.

What you'll be able to do

  • Access computerised accounting software, navigating menus and features effectively
  • Enter and edit accounting information accurately, maintaining data integrity
  • Use appropriate tools and techniques to process business transactions, following established procedures
  • Produce accounting documents and summary reports to meet specified requirements, ensuring accuracy and clarity
Data Management Software Real unit · The Learning Machine
This unit equips learners with the ability to enter, edit, and maintain data records within a data management system. You'll ensure data accuracy, correct errors promptly, and retrieve and display data records to satisfy specific requirements.

What you'll be able to do

  • Enter data records accurately into a data management system, following established protocols
  • Edit existing data records within a data management system, maintaining data integrity and consistency
  • Maintain data records in a data management system, ensuring accuracy and completeness over time
  • Retrieve and display data records from a data management system to meet specific requirements, using appropriate search and filtering techniques
Database Software Real unit · The Learning Machine
You'll learn to enter, edit, and organise structured information within a database using appropriate data types. The unit also covers extracting information using database tools and producing reports based on defined criteria.

What you'll be able to do

  • Enter structured information accurately into a database
  • Edit structured information within a database, ensuring data integrity
  • Organise structured information effectively within a database
  • Use database software tools to extract specific information based on defined criteria
  • Produce reports from a database, presenting information clearly and concisely
Design Software Real unit · The Learning Machine
You'll learn to obtain, insert, and combine information from various sources to create designs using design software. This unit covers the manipulation and editing of design elements according to specified requirements.

What you'll be able to do

  • Obtain, insert and combine information from various sources for designs, ensuring accuracy and relevance.
  • Use design software tools to create, manipulate and edit designs according to specified requirements.
Design and imaging software Real unit · The Learning Machine
You'll gain skills to obtain and insert information into designs or images and use design and imaging software tools to manipulate and edit them. The unit includes resizing, cropping, colour adjustment, and adding text or shapes to images.

What you'll be able to do

  • Obtain and insert information for designs or images using appropriate methods
  • Use design and imaging software tools to manipulate and edit drawings or images effectively
Desktop Publishing Software Real unit · The Learning Machine
It teaches you to select and use appropriate designs and page layouts within desktop publishing software. You'll input and combine text and other content, and apply editing and formatting techniques to produce effective and professional publications.

What you'll be able to do

  • Select appropriate designs for publications
  • Use appropriate designs for publications
  • Select appropriate page layouts for publications
  • Use appropriate page layouts for publications
  • Input text within publications
  • Combine text and other information within publications
  • Use desktop publishing software techniques to edit publications
  • Use desktop publishing software techniques to format publications
Desktop publishing software Real unit · The Learning Machine
This unit equips learners to use desktop publishing software to create publications with suitable designs and page layouts. You'll accurately input text and other information, and apply editing and formatting techniques to produce professional publications.

What you'll be able to do

  • Use appropriate designs and page layouts for a publication, considering factors such as target audience and purpose.
  • Input text and other information accurately into a publication using desktop publishing software.
  • Use desktop publishing software techniques effectively to edit and format a publication, ensuring a professional finish.
Developing Computer Games and Puzzles Real unit · The Learning Machine
You'll develop an understanding of graphic animation principles and game development processes. The unit covers using storyboards to specify games, understanding animation techniques, and modifying existing game code to implement changes.

What you'll be able to do

  • Understand the fundamental principles of graphic animation techniques.
  • Use storyboards to create detailed game specifications, outlining game mechanics, characters, and environments.
  • Modify existing game code to implement changes to a game, such as adjusting gameplay, adding features, or fixing bugs.
Digital Art Real unit · The Learning Machine
You'll explore digital artistic elements and layering techniques to create digital artwork. This unit covers the use of digital tools to compose and enhance artwork, enabling learners to apply composition and layering effectively in their digital creations.

What you'll be able to do

  • Use digital artistic elements to create artwork
  • Explore layers and digital composition techniques in digital art creation
Digital Lifestyle Real unit · The Learning Machine
This unit provides learners with a foundational understanding of digital technology concepts across various media. You'll explore digital audio, video, and photography principles and gain insight into career opportunities within the digital technology sector.

What you'll be able to do

  • Understand the basic concepts and components of digital technology.
  • Understand the basic principles and techniques of digital audio recording and editing.
  • Understand the basic principles and techniques of digital video recording and editing.
  • Understand the basic principles and techniques of digital photography.
  • Understand the career opportunities available for individuals with digital technology experience and skills.
Displaying Information Using ICT Real unit · The Learning Machine
You'll learn to safely operate ICT systems and applications to create, edit, and format documents. The unit includes inserting and positioning images, saving, printing, retrieving, editing documents, and following recommended safe practices.

What you'll be able to do

  • Follow recommended safe practices when using ICT systems.
  • Use correct procedures to start ICT systems and open and use applications.
  • Create a new document, enter data and check for accuracy.
  • Insert and position an image within a document.
  • Save, print and close a document.
  • Retrieve and edit a document to achieve the required outcome.
  • Align and format text within a document.
  • Shut down a computer system correctly.
Drawing and Planning Software Real unit · The Learning Machine
You'll learn to input, organise, and combine information using drawing and planning software. The unit focuses on editing, manipulating, formatting, and presenting drawings or plans accurately using appropriate software tools and techniques.

What you'll be able to do

  • Input information accurately into drawing or planning software
  • Organise information effectively within drawing or planning software
  • Combine different types of information to create drawings or plans
  • Use appropriate tools to edit drawings or plans
  • Manipulate elements within drawings or plans to achieve desired outcomes
  • Format drawings or plans to meet specific requirements
  • Present drawings or plans in a clear and professional manner
E-safety for learners Real unit · The Learning Machine
You'll gain an understanding of e-safety principles and strategies, recognising potential online risks and vulnerable situations. This unit emphasises personal awareness and the roles and responsibilities involved in maintaining e-safety.

What you'll be able to do

  • Understand the principles of e-safety strategy
  • Demonstrate personal awareness of vulnerable situations online
  • Understand individual roles and responsibilities in maintaining e-safety
IT Communication Fundamentals Real unit · The Learning Machine
This unit provides learners with skills to use various information sources, including internet-based resources, to meet specific needs. You'll access, search, select, assess information, and use IT tools to communicate and exchange information.

What you'll be able to do

  • Use a variety of sources of information to meet specific needs, including online databases, libraries, and expert opinions
  • Access, search for, select and use Internet-based information effectively and efficiently
  • Assess the fitness for purpose of Internet-based information, evaluating its reliability, accuracy, and relevance
  • Select and use IT tools to communicate and exchange information with others, such as email, instant messaging, and video conferencing
IT Security for Users Real unit · The Learning Machine
You'll identify common security risks to IT systems and data and apply appropriate methods to minimise these risks. The unit focuses on protecting IT systems and information through effective security practices.

What you'll be able to do

  • Use appropriate methods to minimise security risks to IT systems.
  • Use appropriate methods to minimise security risks to data.
IT Software Fundamentals Real unit · The Learning Machine
You'll gain a fundamental understanding of IT software applications, including selecting appropriate software to meet needs and solve problems. The unit covers entering, developing, formatting, and presenting information effectively for intended purposes and audiences.

What you'll be able to do

  • Select appropriate software applications to meet specific needs
  • Use selected software applications to solve defined problems effectively
  • Enter different types of information accurately into software applications
  • Develop information within software applications to enhance its clarity and meaning
  • Format information appropriately to suit its intended purpose
  • Present information in a way that is fit for the intended purpose
  • Tailor the presentation of information to suit the target audience
  • Make effective use of IT tools and facilities to enhance the presentation of information
IT User Fundamentals Real unit · The Learning Machine
This unit provides learners with fundamental IT skills to use systems effectively and safely. You'll organise, store, and retrieve information securely, perform routine maintenance, and respond to common IT system problems to improve efficiency.

What you'll be able to do

  • Use IT systems effectively to meet specific needs
  • Organise information logically within IT systems
  • Store information securely within IT systems
  • Retrieve information efficiently from IT systems
  • Follow established safety practices when using IT systems
  • Understand the importance of security measures for IT systems
  • Carry out routine maintenance tasks on IT systems
  • Respond appropriately to routine IT system problems
IT User fundamentals Real unit · The Learning Machine
This unit focuses on fundamental IT user skills, including interacting with IT systems to meet needs, organising and retrieving information securely, and understanding safety and security practices. You'll also maintain systems and respond to common IT problems.

What you'll be able to do

  • Interact with IT systems to meet specific needs effectively
  • Use IT systems to organise, store, and retrieve information appropriately
  • Understand and apply safety and security practices when using IT systems
  • Maintain IT systems and respond effectively to common IT system problems
Imaging Software Real unit · The Learning Machine
You'll learn to obtain, insert, and combine images using imaging software while adhering to copyright regulations. The unit covers creating, manipulating, and editing images to meet specific requirements effectively.

What you'll be able to do

  • Obtain information for images from appropriate sources
  • Insert information for images into relevant documents or applications
  • Combine information from different sources to create composite images
  • Use imaging software tools to create images
  • Use imaging software tools to manipulate images
  • Use imaging software tools to edit images
Improving Productivity Using IT Real unit · The Learning Machine
This unit develops learners' ability to plan and use IT systems and software efficiently to complete tasks. You'll select suitable tools, manage resources, and review their use of IT to ensure successful work activities.

What you'll be able to do

  • Plan the use of appropriate IT systems and software to meet specified requirements
  • Use IT systems and software efficiently to complete planned tasks effectively
  • Review the selection and use of IT tools to ensure work activities are successful and productive
Improving productivity using IT Real unit · The Learning Machine
You'll plan and use appropriate IT systems and software to complete tasks efficiently. The unit includes selecting suitable tools, executing planned activities, and reviewing the effectiveness of IT system use to enhance productivity.

What you'll be able to do

  • Plan the use of appropriate IT systems and software to meet specified requirements for a given task.
  • Use IT systems and software effectively to complete planned tasks to the required standard.
  • Review the selection and use of IT systems and software for tasks, identifying areas for improvement in future activities.
Internet Safety for IT users Real unit · The Learning Machine
This unit provides learners with an understanding of internet safety risks and methods to safeguard themselves and others when working online. You'll also learn to maintain data security and comply with legal constraints, guidelines, and procedures relevant to online activity.

What you'll be able to do

  • Understand the risks that can exist when using the Internet.
  • Safeguard self and others when working online.
  • Take precautions to maintain data security when using the internet.
  • Follow legal constraints, guidelines and procedures which apply when working online.
Multimedia Software Real unit · The Learning Machine
This unit equips learners with the ability to plan, create, and edit multimedia products using appropriate software. You'll plan content and organisation, obtain and combine various media types, and use editing tools to produce multimedia outcomes.

What you'll be able to do

  • Plan the content of multimedia products to meet identified needs
  • Plan the organisation of multimedia products to meet identified needs
  • Obtain content for multimedia products from appropriate sources
  • Input content into multimedia software
  • Combine different types of content to build multimedia outcomes
  • Use multimedia software tools to edit multimedia content to meet requirements
  • Use multimedia software tools to format multimedia content to meet requirements
  • Play multimedia outcomes to check functionality
  • Present multimedia outcomes to a specified audience
Online Basics Real unit · The Learning Machine
It teaches you to use online IT systems to meet specific needs, including searching for internet-based information and communicating via e-mail. You'll also evaluate the relevance and reliability of online resources and navigate online systems efficiently.

What you'll be able to do

  • Use an online IT system effectively to meet specific needs and achieve desired outcomes.
  • Search for and use internet-based information resources to support tasks and decision-making.
  • Use e-mail to communicate and exchange information with others in a professional and appropriate manner.
Optimise IT System Performance Real unit · The Learning Machine
This unit provides learners with knowledge and skills to maintain IT system performance. You'll perform hardware and software maintenance, manage files, respond to common problems, and customise the working environment to suit individual needs.

What you'll be able to do

  • Maintain hardware in working order
  • Maintain software in working order
  • Manage files to maintain system performance
  • Respond to common IT system problems
  • Respond to common IT system errors
  • Customise the working environment to meet needs
Personal Information Management Software Real unit · The Learning Machine
You'll learn to use personal information management software, including calendars, task lists, and address books. The unit covers scheduling appointments, prioritising activities, and managing contact information efficiently.

What you'll be able to do

  • Use a calendar to schedule appointments effectively.
  • Use a task list to prioritise activities efficiently.
  • Use an address book to store contact information.
  • Use an address book to organise contact information.
  • Use an address book to retrieve contact information.
Personal information management software Real unit · The Learning Machine
It teaches you to use personal information management software to schedule appointments, prioritise tasks, and manage contact information. You'll develop skills in using calendar functions, task lists, and address books effectively.

What you'll be able to do

  • Use a calendar function to schedule appointments efficiently
  • Use a task list to prioritise activities effectively
  • Use an address book to store, organise and retrieve contact information accurately
Presentation Software Real unit · The Learning Machine
You'll learn to input and combine text and other information within presentation slides using presentation software. This unit covers structuring, editing, and formatting slides to prepare presentations that meet specified requirements.

What you'll be able to do

  • Input text and other information into presentation slides
  • Combine text and other information within presentation slides
  • Use presentation software tools to structure slides
  • Use presentation software tools to edit slides
  • Use presentation software tools to format slides
  • Prepare slides for presentation to meet specified needs
Project Management Software Real unit · The Learning Machine
You'll learn to create and define projects, manage tasks and resources, and update project progress using project management software. This unit includes selecting appropriate tools and techniques to display and report on project status effectively.

What you'll be able to do

  • Create a project plan, defining its scope, objectives, and deliverables
  • Enter and edit information about project tasks, including dependencies, timelines, and resource allocation
  • Enter and edit information about project resources, including personnel, equipment, and materials
  • Update information about project progress, tracking completed tasks, milestones achieved, and any deviations from the original plan
  • Select and use appropriate tools and techniques to display and report on project status, such as Gantt charts, progress reports, and resource utilisation summaries
Set Up an IT System Real unit · The Learning Machine
This unit covers the safe connection and setup of a personal computer, printer, and peripheral devices, including establishing IT communication services and configuring software. You'll gain practical skills to ensure the IT system operates correctly and complies with health and safety guidelines.

What you'll be able to do

  • Connect up a personal computer safely, following health and safety guidelines
  • Connect a printer to a personal computer safely, following health and safety guidelines
  • Connect peripheral devices to a personal computer safely, following health and safety guidelines
  • Connect to an IT communication service, such as the internet or a local network
  • Set up software for use on an IT system, including installation and basic configuration
  • Check that the IT system is working successfully after setup
  • Check that the IT communication service is working successfully after setup
Specialist Software Real unit · The Learning Machine
It teaches you to use specialist software applications to input, organise, combine, edit, process, format, and present information. You'll learn to manage information effectively and produce clear, professional outputs.

What you'll be able to do

  • Input, organise, and combine information effectively using specialist software applications.
  • Use a range of tools and techniques within specialist software to edit, process, format, and present information in a clear and professional manner.
Specialist Software Real unit · The Learning Machine
You'll learn to use specialist software for inputting, organising, combining, editing, processing, and formatting information. The unit emphasises accuracy and integrity of data within specialist software environments.

What you'll be able to do

  • Input information using specialist software
  • Organise information using specialist software
  • Combine information using specialist software
  • Use tools to edit information within specialist software
  • Use techniques to edit information within specialist software
  • Use tools to process information within specialist software
  • Use techniques to process information within specialist software
  • Use tools to format information within specialist software
  • Use techniques to format information within specialist software
  • Use tools to present information using specialist software
  • Use techniques to present information using specialist software
Spreadsheet Software Real unit · The Learning Machine
You'll learn to enter, edit, and organise numerical and textual data using spreadsheet software. The unit includes using formulas and tools to summarise data and presenting information effectively through appropriate spreadsheet techniques.

What you'll be able to do

  • Use spreadsheet software to enter numerical data accurately and efficiently
  • Use spreadsheet software to edit numerical and other data to ensure accuracy and relevance
  • Use spreadsheet software to organise numerical and other data in a logical and accessible manner
  • Use appropriate formulas to summarise spreadsheet information effectively
  • Use appropriate tools to display spreadsheet information clearly
  • Select appropriate tools to present spreadsheet information effectively to a specified audience
  • Use appropriate techniques to present spreadsheet information effectively to a specified audience
The Internet and World Wide Web Real unit · The Learning Machine
You'll gain foundational knowledge of the Internet and World Wide Web, including their basic principles, components, and common communication methods such as email and instant messaging. This unit covers how these technologies function and are used.

What you'll be able to do

  • Understand the fundamental principles of the Internet
  • Understand the basic components and functions of the World Wide Web
  • Understand the basic processes involved in using e-mail for communication
  • Understand other common methods of communicating on the Internet, such as instant messaging and video conferencing
Using Collaborative Technologies Real unit · The Learning Machine
You'll gain skills to use collabourative technologies safely and securely, including setting up and accessing IT tools for collabourative work. The unit covers preparing technologies for use and contributing to tasks while following organisational safety procedures.

What you'll be able to do

  • Stay safe when using collaborative technology by following organisational procedures
  • Stay secure when using collaborative technology by protecting personal data
  • Set up IT tools for collaborative working according to instructions
  • Access IT tools for collaborative working using appropriate login details
  • Set up devices for collaborative working ensuring correct configuration
  • Prepare collaborative technologies for use by testing functionality
  • Contribute to tasks using collaborative technologies by sharing information
  • Contribute to tasks using collaborative technologies by communicating effectively
Using Collaborative Technologies Real unit · The Learning Machine
It teaches you to use collabourative technologies safely and effectively by identifying online safety risks, applying safety guidelines, and reporting inappropriate content. You'll learn to set up and access IT tools, prepare technologies for teamwork, and contribute to collabourative tasks.

What you'll be able to do

  • Stay safe and secure when using collaborative technology, adhering to online safety guidelines
  • Set up and access IT tools and devices required for collaborative work
  • Prepare collaborative technologies for use, ensuring they are ready for effective teamwork
  • Contribute to tasks effectively using collaborative technology, participating actively in group activities
Using Email Real unit · The Learning Machine
You'll learn to compose, send, and manage email effectively using software tools. The unit covers creating clear and concise messages, using correct grammar and spelling, managing recipients and attachments, and organising incoming emails.

What you'll be able to do

  • Use e-mail software tools to compose clear and concise messages
  • Apply appropriate techniques to send e-mail messages effectively
  • Manage incoming email by prioritising and filtering messages
  • Organise and store emails for future reference and retrieval
Using ICT to Find Information Real unit · The Learning Machine
You'll learn to use ICT tools safely and effectively to find information. This unit covers selecting appropriate information sources, conducting searches, using removable media for storage and transfer, and presenting information clearly.

What you'll be able to do

  • Follow recommended safe practices when using ICT to find information
  • Select and use appropriate ICT-based information sources for a given task
  • Search effectively to find specific information using ICT tools
  • Use removable media safely and effectively to store and transfer information
  • Select and present information clearly and accurately using appropriate ICT tools
Using Mobile IT Devices Real unit · The Learning Machine
It teaches you to set up and customise mobile IT devices to meet individual needs. You'll use applications, manage files, transfer data, and maintain device performance effectively.

What you'll be able to do

  • Set up the mobile device to meet specific needs
  • Use applications effectively on the mobile device
  • Manage files efficiently on the mobile device
  • Transfer data to the mobile device from other sources
  • Transfer data from the mobile device to other locations
  • Maintain the performance of the mobile device through appropriate actions
Using a computer keyboard Real unit · The Learning Machine
It teaches you to use a computer keyboard to accurately enter and edit alphanumeric information. You'll also develop skills to access and navigate software applications efficiently using keyboard functions and shortcuts.

What you'll be able to do

  • Use a keyboard to enter and edit alphanumeric information accurately.
  • Use a keyboard to access and navigate software applications.
Using mobile IT devices Real unit · The Learning Machine
You'll learn to set up mobile IT devices tailored to specific needs, input and store data, transfer data between devices, and maintain device performance. This unit covers configuration, personalisation, data management, and device upkeep.

What you'll be able to do

  • Set up a mobile device to meet specific needs
  • Input and store data effectively on a mobile device
  • Transfer data accurately between mobile devices
  • Maintain the performance of a mobile device through appropriate actions
Using the Internet Real unit · The Learning Machine
This unit develops learners' ability to connect to the internet, navigate web pages, and search for information using browser software. It also covers online communication and emphasises the importance of safety and security practices when working online.

What you'll be able to do

  • Connect to the internet using appropriate methods
  • Use browser software to navigate web pages effectively
  • Use browser tools to search for information from the internet efficiently
  • Use browser software to communicate information online appropriately
  • Follow safety practices when working online
  • Understand the need for security practices when working online
Video Software Real unit · The Learning Machine
This unit equips learners with skills to capture, combine, and edit video sequences using appropriate hardware and software. You'll create cohesive video narratives and develop the ability to play and present video sequences effectively.

What you'll be able to do

  • Use video hardware and software to capture video sequences from various sources
  • Use video software tools to combine video sequences into a cohesive narrative
  • Use video software tools to edit video sequences, including trimming, transitions, and effects
  • Play and present video sequences using appropriate hardware and software
Website Software Real unit · The Learning Machine
It teaches you to plan, create, and publish web pages using website software. You'll apply design principles to structure and format content appropriately for the target audience and purpose, ensuring accessibility and functionality.

What you'll be able to do

  • Plan web pages, taking into account the target audience and purpose
  • Create web pages using appropriate design principles and coding standards
  • Use website software tools to structure web pages effectively
  • Use website software tools to format web pages to enhance readability and visual appeal
  • Publish web pages to the Internet or an intranet, ensuring accessibility and functionality
Website Software Real unit · The Learning Machine
It teaches you to plan, create, and publish web pages using website software tools. You'll learn to structure and format web pages effectively, ensuring accessibility and functionality for a defined target audience.

What you'll be able to do

  • Plan the structure and content of web pages to meet specific requirements
  • Create web pages using appropriate website software tools
  • Use website software tools to effectively structure and format web pages
  • Publish web pages to the internet or an intranet, ensuring accessibility and functionality
Word Processing Software Real unit · The Learning Machine
You'll learn to enter, edit, and combine text and other information within word processing documents. The unit includes structuring content and using software tools to format and present documents effectively.

What you'll be able to do

  • Enter text and other information accurately within word processing documents
  • Edit text and other information accurately within word processing documents
  • Combine text and other information accurately within word processing documents
  • Structure information effectively within word processing documents
  • Use word processing software tools to format documents
  • Use word processing software tools to present documents
03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Where this can lead

Integrated Technology Coordinator

This work can lead to roles such as Senior Integrated Technology Specialist or Lead PropTech Analyst, working with more complex systems and technology decisions.

See the whole journey
04The credits

The credits, and who awards them

Entry Level credits are regulated, and they are awarded by The Learning Machine rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Animation SoftwareAudio SoftwareAudio and video softwareBespoke SoftwareCommunicating Information Using ICTComputer BasicsComputer Games DevelopmentComputerised Accounting Software

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Navigator The Navigator · your what-if tutor Illustration
The Navigator Your plan for “Drawing and Planning Software” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring your own plan Create

    For “Drawing and Planning Software” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Computerised Accounting Software” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Data Management Software” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

  • Lead it Apply

    “Personal Information Management Software” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Animation Software, one of this qualification's own units.

Animation Software Entry Level

Applied to your work in any of these jobs

This unit provides learners with knowledge of various animation techniques and principles, including timing and spacing. Learners will plan and develop animation sequences using appropriate software, applying key stages and elements to create animated content.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for TLM Entry Level Award in ICT Open Systems and Enterprise (ITQ) (Entry 3)

45 units in this credential, in the order it lists them, awarded by The Learning Machine.

  1. Animation Software
  2. Audio Software
  3. Audio and video software
  4. Bespoke Software
  5. Communicating Information Using ICT
  6. Computer Basics

and 39 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.