How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer City and Guilds of London Institute has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and City and Guilds of London Institute awards. A qualified assessor at the centre judges your evidence, and the certificate comes from City and Guilds of London Institute.

More on studying for a qualification

01What it is

This qualification is aimed at train drivers who want to prove their competence driving and/or operating trains in accordance with rules and procedures to high standards of safety and customer service.

These are the units City and Guilds of London Institute registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with City and Guilds of London Institute. It does the teaching and the mapping. City and Guilds of London Institute sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

No card · Nothing to commit to

02The units

What each unit actually teaches you to do

Bring trains into service Real unit · City and Guilds of London Institute
This unit covers the processes involved in preparing trains for service.

What you'll be able to do

  • Understand the steps necessary to bring trains into service.
Handover and dispose of trains Real unit · City and Guilds of London Institute
This unit focuses on the proper procedures for train handover and decommissioning.

What you'll be able to do

  • Understand the protocols for handing over control of trains.
Maintain a safe and secure working environment in the rail Real unit · City and Guilds of London Institute
This unit outlines the necessary practices to ensure safety and security while working in the rail industry.

What you'll be able to do

  • Identify safety and security measures for train operation.
Maintain and develop personal knowledge, understanding and skills in the rail industry Real unit · City and Guilds of London Institute
This unit encourages ongoing development and learning in the rail industry.

What you'll be able to do

  • Continuously improve skills and knowledge related to rail operations.
Maintain effective working relationships with colleagues in the rail industry Real unit · City and Guilds of London Institute
This unit emphasises the importance of teamwork and relationships among colleagues in the rail sector.

What you'll be able to do

  • Foster collaborative relationships with team members.
Obtain and communicate information in the rail industry Real unit · City and Guilds of London Institute
This unit focuses on the skills required to gather and relay information effectively within the rail sector.

What you'll be able to do

  • Effective communication skills in the rail industry.
Operate and control trains in service Real unit · City and Guilds of London Institute
This unit deals with the practical aspects of operating trains within the service environment.

What you'll be able to do

  • Demonstrate the skills required to operate a train safely.
Prepare to undertake duties in the rail industry Real unit · City and Guilds of London Institute
This unit covers the initial preparations and readiness for the duties of a train driver.

What you'll be able to do

  • Understand the duties involved in operating trains.
Respond to abnormal working conditions in the rail industry Real unit · City and Guilds of London Institute
This unit trains candidates on how to handle incidents and unexpected situations.

What you'll be able to do

  • Manage abnormal situations effectively in rail operations.
03The standards

The national standards these units are built against

What the job actually needs, in the words employers and awarding bodies already use for the work itself.

  • Bring Trains into Service

    Standard
  • Bring a Tram vehicle into service

    Standard
  • Communicate effectively in the Tram and Tramway environment

    Standard
  • Hand over and dispose of trains

    Standard
  • Handover responsibility of a Tram vehicle

    Standard
  • Identify and respond to deviations from the planned service in the rail industry

    Standard
  • Maintain and develop your knowledge, understanding and skills in the rail industry

    Standard
  • Operate and control a Tram vehicle safely and efficiently

    Standard
  • Operate and control trains in service

    Standard
  • Respond to abnormal working conditions in the rail industry

    Standard
04The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by City and Guilds of London Institute rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Bring trains into serviceHandover and dispose of trainsMaintain a safe and secure working environment in the railMaintain and develop personal knowledge, understanding and skills in the rail industryMaintain effective working relationships with colleagues in the rail industryObtain and communicate information in the rail industryOperate and control trains in servicePrepare to undertake duties in the rail industry

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Coach The Coach · your practice partner Illustration
The Coach Rather than work through “Bring trains into service” in the abstract, bring me the piece of it you are dealing with this week.
You I have got the write-up due Friday and I have not started it.
The Coach Then that is the lesson. Tell me what it has to say, and we will get the shape of it down before we worry about the words.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring the real thing Apply

    “Bring trains into service” is taught against the work in front of you rather than a worked example. You bring what you are doing this week and it becomes the practice.

What you leave holding

The standards this credential builds, in the shape the product keeps them

Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.

See Your Progress Grow Illustration
City & Guilds Level 2 NVQ Diploma in Rail Services (Driving)
  • Bring Trains into Service
  • Bring a Tram vehicle into service
  • Communicate effectively in the Tram and Tramway environment
  • Hand over and dispose of trains
  • Handover responsibility of a Tram vehicle
  • Identify and respond to deviations from the planned service in the rail industry
  • Maintain and develop your knowledge, understanding and skills in the rail industry
  • Operate and control a Tram vehicle safely and efficiently
This is your Mind Palace on learn.zavmo.ai. Every skill above comes from this role's own record, not an example borrowed from another job. A node lights up when you evidence it, and what you build stays yours between jobs. That is the part a course cannot do.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Bring trains into service, one of this qualification's own units.

Bring trains into service Level 2

Applied to your own work

This unit covers the processes involved in preparing trains for service.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for City & Guilds Level 2 NVQ Diploma in Rail Services (Driving)

9 units in this credential, in the order it lists them, awarded by City and Guilds of London Institute.

  1. Bring trains into service
  2. Handover and dispose of trains
  3. Maintain a safe and secure working environment in the rail
  4. Maintain and develop personal knowledge, understanding and skills in the rail industry
  5. Maintain effective working relationships with colleagues in the rail industry
  6. Obtain and communicate information in the rail industry

and 3 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

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The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.