How you’d get it
How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer City & Guilds Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and City & Guilds Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from City & Guilds Limited.
01What it is
City & Guilds, in collaboration with the National Land Based College (NLBC) has designed Land Based Technical Qualifications to increase skills levels in the land based sector.
These are the units City & Guilds Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with City & Guilds Limited. It does the teaching and the mapping. City & Guilds Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
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02The units
What each unit actually teaches you to do
Assess and plan dog grooming work Real unit · City & Guilds Limited
It teaches you to assess and plan dog grooming work by evaluating the dog's condition and developing a grooming plan. You'll maintain and use equipment correctly while promoting health, safety, and environmental good practice.
What you'll be able to do
- Assess and plan dog grooming work
- Maintain and use relevant equipment for dog grooming
- Promote health and safety and environmental good practice in dog grooming
- Understand how to assess and plan dog grooming work
- Understand the reasons for maintaining equipment used in dog grooming
- Understand relevant health and safety legislation and environmental good practice in dog grooming
Assess the suitability of new environments for the placement of animals Real unit · City & Guilds Limited
You'll assess the suitability of new environments for animals by evaluating physical and social factors that affect welfare and behaviour. The unit emphasises meeting species-specific needs and ensuring environments comply with the five freedoms.
What you'll be able to do
- Assess the suitability of new environments for animals, considering their five freedoms (freedom from hunger and thirst, freedom from discomfort, freedom from pain, injury or disease, freedom to express normal behaviour, and freedom from fear and distress)
- Explain how to assess the suitability of new environments for the placement of animals, taking into account their specific needs and welfare requirements
Care for animals after they have worked Real unit · City & Guilds Limited
This unit equips learners with the knowledge and skills to care for animals after work, including providing appropriate food, water, shelter, and grooming. You'll also understand relevant health and safety legislation and safe working practices to protect both animals and handlers.
What you'll be able to do
- Care for animals effectively after they have worked
- Work safely when caring for animals after they have worked
- Care for animals after they have worked, considering their specific needs
- Know relevant health and safety legislation related to animal care after work
Carrying out styling and finishing of dogs Real unit · City & Guilds Limited
It teaches you to perform styling and finishing techniques on dogs to meet breed standards or client requirements, ensuring animal welfare. You'll maintain and use equipment safely and promote health, safety, and environmental good practice.
What you'll be able to do
- Carry out styling and finishing for dogs to meet breed standards or client requirements
- Maintain and use relevant equipment for dog styling and finishing safely and effectively
- Promote health and safety and environmental good practice in the dog styling and finishing environment
- Understand how to carry out styling and finishing for dogs, considering coat type and animal welfare
- Understand the reasons for maintaining equipment used in dog styling and finishing, including hygiene and safety
- Understand relevant health and safety legislation and environmental good practice related to dog styling and finishing
Co-ordinate the care of animals that have strayed been abused, harmed or abandoned Real unit · City & Guilds Limited
This unit covers the coordination of care for animals that have been abused, harmed, strayed, or abandoned. You'll arrange veterinary care, suitable accommodation, rehabilitation, and liaise with relevant agencies to ensure the animals' welfare and recovery.
What you'll be able to do
- Co-ordinate the care of animals that have been abused, harmed, been picked up as stray or abandoned, ensuring their welfare and recovery
- Understand how to co-ordinate the care of animals that have been abused, harmed, been picked up as stray or abandoned, considering their specific needs and legal requirements
Conduct priority and volume investigations Real unit · City & Guilds Limited
It teaches you to conduct priority and volume investigations in compliance with legal and organisational requirements. You'll apply professional practices to gather and analyse information and complete necessary documentation accurately.
What you'll be able to do
- Know and understand the legal and organisational requirements in relation to conducting priority and volume investigations.
- Know and understand the professional practice applicable to conducting priority and volume investigations.
- Conduct priority and volume investigations.
- Complete and submit documentation relating to priority and volume investigations.
Contribute to managing aggressive and abusive behaviour of people Real unit · City & Guilds Limited
It teaches you to contribute to managing aggressive and abusive behaviour by recognising triggers and applying de-escalation techniques. You'll respond appropriately in line with organisational policies and communicate effectively to manage volatile situations.
What you'll be able to do
- Contribute effectively to the management of episodes of aggressive and abusive behaviour of people.
- Understand how to contribute to the management of episodes of aggressive and abusive behaviour of people, including recognising triggers and de-escalation techniques.
Contribute to the prevention of aggressive and abusive behaviour of people Real unit · City & Guilds Limited
You'll contribute to preventing aggressive and abusive behaviour by taking appropriate de-escalation actions and reporting incidents according to organisational procedures. The unit covers understanding strategies to discourage such behaviour effectively.
What you'll be able to do
- Take appropriate action to discourage aggressive and abusive behaviour of people
- Understand the range of actions that can be taken to discourage aggressive and abusive behaviour of people
Deliver and evaluate interpretive entertainment and educational activities Real unit · City & Guilds Limited
It teaches you to deliver interpretive entertainment and educational activities effectively, adapting methods to suit diverse audiences. You'll evaluate the activities' success in meeting learning objectives and respond appropriately to audience feedback.
What you'll be able to do
- Deliver interpretive and educational activities to engage audiences with environmental topics
- Evaluate the effectiveness of interpretive and educational activities in achieving learning objectives
- Explain how to deliver engaging and informative interpretive entertainment and educational activities
- Explain how to evaluate the effectiveness of interpretive and educational activities, using appropriate methods
Design individual training programmes for animals Real unit · City & Guilds Limited
This unit provides learners with the skills to design individual training programmes for animals by assessing abilities, setting achievable goals, and developing tailored plans. You'll apply health and safety procedures and maintain a safe training environment.
What you'll be able to do
- Design individual training programmes for animals
- Promote health and safety and environmental good practice in animal training
- Understand how to design individual training programmes for animals
- Understand relevant health and safety legislation and environmental good practice related to animal training
Design integrated training programmes for people and animals to realise their combined potential Real unit · City & Guilds Limited
This unit equips learners to design integrated training programmes for people and animals that address their specific needs. You'll set learning objectives, select training methods, and implement health and safety measures to minimise risks during training.
What you'll be able to do
- Design integrated training programmes for people and animals to realise their combined potential
- Promote health and safety within the training environment
- Understand the principles of designing integrated training programmes for people and animals to realise their combined potential
- Understand relevant health and safety legislation pertaining to training environments
Determine and agree policies for the management of animals Real unit · City & Guilds Limited
You'll determine and agree policies for animal management by identifying stakeholders and gathering information on animal welfare needs. The unit includes drafting policies, consulting with stakeholders, and finalising enforceable management policies.
What you'll be able to do
- Determine and agree policies for the management of animals
- Understand how to determine and agree policies for the management of animals
Encourage and motivate volunteers Real unit · City & Guilds Limited
It teaches you to encourage and motivate volunteers by promoting the ethos and values of volunteering. You'll apply motivational techniques, recognise volunteer contributions, and provide constructive feedback to support volunteer engagement.
What you'll be able to do
- Motivate volunteers by promoting the special ethos and values of volunteering.
- Recognise voluntary effort by valuing volunteer contributions.
- Understand how to motivate volunteers by promoting the special ethos and values of volunteering within an organisation.
- Understand how to recognise voluntary effort by valuing volunteer contributions to an organisation.
Establish animals in a new environment Real unit · City & Guilds Limited
This unit covers establishing animals in new environments by preparing suitable conditions and introducing animals gradually. You'll monitor behaviour, provide necessary resources, maintain records, and promote health and safety throughout the transition process.
What you'll be able to do
- Establish animals in a new environment, ensuring a smooth transition and minimising stress
- Promote health and safety when establishing animals in a new environment, preventing accidents and injuries
- Maintain accurate records of the establishment process, including animal health and behaviour
- Describe how to establish animals in a new environment, considering their specific needs and the characteristics of the environment
- Explain relevant health and safety legislation and environmental good practice related to establishing animals in a new environment
Evaluate and improve training programmes which enable animals to achieve specific objectives Real unit · City & Guilds Limited
It teaches you to evaluate and improve animal training programmes by analysing performance data and feedback from trainers and handlers. You'll implement modifications to enhance training effectiveness based on assessment methods and evaluation findings.
What you'll be able to do
- Evaluate and improve training programmes which enable animals to achieve specific objectives, based on performance data and feedback.
- Understand how to evaluate and improve training programmes which enable animals to achieve specific objectives, including assessment methods, learning theories, and animal behaviour.
Evaluate integrated training programmes for people and animals against agreed outcomes Real unit · City & Guilds Limited
You'll evaluate integrated training programmes for people and animals by collecting and analysing outcome data. The unit includes comparing programmes, recommending improvements, and promoting health and safety in accordance with relevant legislation.
What you'll be able to do
- Evaluate integrated training programmes for people and animals against agreed outcomes
- Promote health and safety within integrated training programmes
- Understand how to evaluate integrated training programmes for people and animals against agreed outcomes
- Understand relevant health and safety legislation relating to integrated training programmes
Evaluate the match between individuals and animals Real unit · City & Guilds Limited
You'll evaluate the compatibility between individuals and animals by assessing needs, capabilities, and animal behaviour. They will understand relevant health and safety legislation and implement measures to promote safe interactions and document their evaluations.
What you'll be able to do
- Evaluate the match between individuals and animals.
- Promote health and safety.
- Evaluate the match between individuals and animals.
- Understand relevant health and safety legislation.
Evaluate the receipt of payments from customers Real unit · City & Guilds Limited
You'll evaluate payment receipt practices in retail, focusing on accuracy and security. The unit includes monitoring cash point procedures, understanding recording methods, and identifying improvements to ensure effective takings management.
What you'll be able to do
- Evaluate takings practices and procedures in a retail environment, considering accuracy and security.
- Monitor takings practices and processes at the cash point in a retail environment, identifying potential discrepancies.
- Evaluate takings practices and procedures in a retail environment to identify areas for improvement.
- Monitor takings practices and processes at the cash point in a retail environment to ensure compliance with procedures.
Handle animals Real unit · City & Guilds Limited
You'll learn to handle animals safely using appropriate techniques and equipment. The unit covers maintaining a controlled environment, understanding health and safety legislation, and identifying hazards to minimise risks during animal handling.
What you'll be able to do
- Handle animals safely and effectively, using appropriate techniques
- Work safely when handling animals, minimising the risk of injury to yourself and the animals
- Describe how to handle animals, considering their species, size, and temperament
- Explain relevant health and safety legislation related to animal handling
Handle animals to enable them to work effectively Real unit · City & Guilds Limited
You'll gain practical skills in handling animals calmly and confidently to enable effective work while minimising environmental impact. The unit covers safe working practices, hazard identification, and adherence to health and safety legislation and environmental good practice.
What you'll be able to do
- Handle animals in a way that enables them to work effectively
- Work safely when handling animals
- Minimise environmental damage when handling animals
- Describe how to handle animals to enable them to work effectively
- Explain relevant health and safety legislation
- Describe environmental good practice when handling animals
Help customers choose products in a retail environment Real unit · City & Guilds Limited
This unit develops learners' ability to assist customers in retail settings by identifying their needs and preferences. You'll use product knowledge to guide choices and check customer satisfaction with their buying decisions.
What you'll be able to do
- Describe how to help customers choose products in a retail store, considering their needs and preferences.
- Explain how to check the customer's preferences and buying decisions when making retail sales, ensuring customer satisfaction.
- Help customers choose products in a retail store, providing advice and guidance as needed.
- Check the customer's preferences and buying decisions when making retail sales, confirming their choices and addressing any concerns.
Implement individual training programmes for animals Real unit · City & Guilds Limited
You'll gain the skills to implement individual animal training programmes safely and effectively, monitor progress, and adjust techniques as necessary. The unit also covers health and safety legislation relevant to animal training environments.
What you'll be able to do
- Implement individual training programmes for animals effectively
- Promote health and safety practices during animal training
- Understand the principles of implementing training programmes for animals
- Understand relevant health and safety legislation pertaining to animal training environments
Implement integrated training programmes for individuals and animals to realise their agreed outcomes Real unit · City & Guilds Limited
It teaches you to implement integrated training programmes for individuals and animals, adapting plans to meet specific needs. You'll document progress, promote health and safety, and apply relevant legislation within the training environment.
What you'll be able to do
- Implement integrated training programmes for individuals and animals to realise their agreed outcomes, following established procedures
- Promote health and safety within the training environment, ensuring a safe working environment
- Understand how to implement integrated training programmes for individuals and animals to realise their agreed outcomes, considering individual needs and learning styles
- Understand relevant health and safety legislation, ensuring compliance with legal requirements
Implement, monitor and evaluate plans for the health and welfare of animals Real unit · City & Guilds Limited
This unit equips learners to implement, monitor, and review plans for maintaining animal health and welfare, including providing appropriate care and enrichment. You'll promote health, safety, and environmental good practice while adjusting plans to meet changing needs.
What you'll be able to do
- Implement plans to maintain animal health and welfare, following established protocols and procedures.
- Review plans for the maintenance of animal health and welfare, identifying areas for improvement and making necessary adjustments.
- Promote health and safety practices within the work environment, adhering to relevant guidelines and procedures.
- Promote environmental good practice, minimising the impact of activities on the surrounding environment.
- Understand how to implement plans to maintain animal health and welfare, considering individual animal needs and environmental factors.
- Understand how to review plans for the maintenance of animal health and welfare, using data analysis and professional judgement.
Improve the customer relationship Real unit · City & Guilds Limited
This unit covers techniques to improve customer relationships through effective communication, balancing customer and organisational needs, and exceeding expectations. You'll learn to build rapport, identify customer preferences, and adapt communication styles accordingly.
What you'll be able to do
- Improve communication with customers to build rapport and understanding.
- Balance the needs of the customer and the organisation to achieve mutually beneficial outcomes.
- Exceed customer expectations to develop the relationship and foster loyalty.
- Understand how to improve the customer relationship through effective communication, problem-solving, and service delivery.
Interview suspects in relation to priority and volume investigations Real unit · City & Guilds Limited
This unit covers the legal and organisational requirements for interviewing suspects in priority and volume investigations. You'll understand the principles of interviewing, plan and conduct interviews, and evaluate their effectiveness in line with PACE codes of practice.
What you'll be able to do
- Know and understand relevant legal and organisational requirements in relation to interviewing suspects, including PACE codes of practice
- Know and understand the principles of interviewing suspects, including ethical considerations
- Plan and prepare interviews with suspects, gathering relevant information and resources
- Conduct an interview with a suspect, using appropriate techniques and communication skills
- Evaluate interviews with suspects and carry out post-interview procedures, including documentation and reporting
Interview victims and witnesses in relation to priority and volume investigations Real unit · City & Guilds Limited
You'll gain knowledge and skills to plan and conduct interviews with victims and witnesses in priority and volume investigations. The unit covers legal and organisational requirements, data protection, confidentiality, and effective communication techniques.
What you'll be able to do
- Know and understand relevant legal and organisational requirements in relation to interviewing victims and witnesses, including data protection and confidentiality
- Know and understand the principles of interviewing victims and witnesses, including active listening and effective communication
- Plan and prepare interviews with victims and witnesses, considering their needs and vulnerabilities
- Conduct interviews with victims and witnesses in a sensitive and professional manner
- Evaluate and carry out post-interview procedures with victims and witnesses, including record keeping and support
Investigate reported abuse or harm to animals and act appropriately Real unit · City & Guilds Limited
This unit equips learners to investigate reported animal abuse or harm by following established protocols. You'll gather information, document findings accurately, and take appropriate action within legal and organisational frameworks.
What you'll be able to do
- Investigate reported instances of abuse or harm to animals, following established protocols and procedures
- Understand the methods and legal frameworks involved in investigating reported abuse or harm to animals
Load and unload animals for transportation Real unit · City & Guilds Limited
This unit covers the preparation, loading, and unloading of animals for transportation, ensuring their fitness, comfort, and safety. You'll understand vehicle requirements and comply with relevant legislation and codes of practice to minimise stress and injury.
What you'll be able to do
- Prepare animals for transportation, ensuring their comfort and safety during the journey.
- Prepare the transport vehicle for loading, ensuring it meets the required standards for animal transportation.
- Load and unload animals for transportation safely and efficiently, minimising stress and potential injury.
- Work safely throughout the loading, transportation, and unloading process, adhering to health and safety regulations.
- Prepare animals for transportation, including assessing their fitness to travel and providing appropriate care.
- Prepare the transport vehicle for loading, including checking its suitability and ensuring adequate ventilation.
- Load and unload animals for transport, using appropriate techniques and equipment.
- Know the relevant legislation and codes of practice relating to animal transportation, including welfare standards and documentation requirements.
Maintain the availability of goods for sale to customers in a retail environment Real unit · City & Guilds Limited
This unit develops learners' ability to maintain product availability in retail by organising staff for effective displays and assessing display effectiveness. You'll use customer feedback to improve displays and ensure product quality is maintained.
What you'll be able to do
- Organise staff to display goods effectively for retail sale
- Assess the effectiveness of displays in a retail environment
- Keep products available and maintain product quality in a retail environment
- Organise staff to display goods for retail sale in an appealing and effective manner
- Assess the effectiveness of displays in a retail environment, identifying areas for improvement
- Keep products available and maintain product quality in a retail environment, minimising waste and maximising sales
Maintain the health and welfare of animals during transportation Real unit · City & Guilds Limited
You'll learn to maintain the health and welfare of animals during transportation by monitoring animals and environmental conditions. The unit includes providing appropriate care, conducting post-transport activities, and minimising environmental impact.
What you'll be able to do
- Monitor animals during transportation to ensure their health and welfare
- Maintain animals during transportation by providing appropriate care and attention
- Carry out post-transportation activities, such as unloading and settling animals
- Work safely during animal transportation, minimising risks to themselves and others
- Minimise environmental damage during animal transportation by following good practices
- Monitor animals during transportation, recognising signs of stress or illness
- Maintain animals during transportation, providing appropriate food, water, and ventilation
- Know relevant health and safety legislation related to animal transportation
- Know environmental good practice guidelines for animal transportation
- Carry out post-transportation activities, ensuring animal welfare and biosecurity
Manage the care of young animals Real unit · City & Guilds Limited
You'll learn to manage the care of young animals, including handling, feeding, and hygiene practices. The unit emphasises promoting health and safety and environmental good practice in accordance with relevant legislation.
What you'll be able to do
- Demonstrate the ability to care for young animals effectively
- Demonstrate the ability to promote health and safety and environmental good practice in animal care
- Understand the principles of caring for young animals, including their specific needs
- Understand relevant health and safety legislation and environmental good practice related to animal care
Manage the work of volunteers Real unit · City & Guilds Limited
You'll learn to manage volunteers effectively, including planning, resource preparation, leadership, assessment, and feedback. The unit also covers promoting health and safety, environmental good practice, and maintaining accurate records.
What you'll be able to do
- Plan the work of volunteers
- Prepare resources for volunteers
- Lead the work of volunteers
- Assess the work of volunteers
- Provide feedback to volunteers
- Promote health and safety good practice when managing volunteers
- Promote environmental good practice when managing volunteers
- Maintain accurate records of volunteer work
- Understand how to plan the work of volunteers
- Understand how to prepare resources for volunteers
- Understand how to lead the work of volunteers
- Understand how to assess the work of volunteers
- Understand how to provide feedback to volunteers
- Understand relevant health and safety legislation
- Understand relevant environmental good practice
- Understand the importance of accurate record keeping when managing volunteers
Monitor and evaluate the accommodation of animals Real unit · City & Guilds Limited
This unit equips learners to monitor and evaluate animal accommodation, ensuring it meets established standards for size, layout, ventilation, and environmental conditions. You'll identify hazards and promote animal welfare while adhering to health and safety legislation.
What you'll be able to do
- Demonstrate the ability to monitor the accommodation of animals to ensure their welfare
- Demonstrate the ability to evaluate the suitability of animal accommodation based on established standards
- Understand how to monitor and evaluate the accommodation of animals, identifying areas for improvement
- Understand relevant health and safety legislation and environmental good practice related to animal accommodation
Monitor and evaluate the establishment and management of wild animal populations Real unit · City & Guilds Limited
You'll learn to monitor and evaluate wild animal populations by assessing population size, distribution, and health status. The unit includes evaluating conservation strategies and understanding the importance of effective management in maintaining biodiversity.
What you'll be able to do
- Monitor and evaluate the establishment of wild animal populations, assessing population size, distribution, and health.
- Monitor and evaluate the management of wild animal populations, assessing the effectiveness of conservation strategies and interventions.
- Understand how to monitor and evaluate the establishment of wild animal populations, using appropriate survey techniques and data analysis methods.
- Understand how to monitor and evaluate the management of wild animal populations, considering ecological principles and conservation objectives.
Monitor and evaluate the feeding of animals Real unit · City & Guilds Limited
This unit equips learners to monitor and evaluate animal feeding by recording feeding behaviour and intake, assessing nutritional value, and identifying deviations. You'll understand factors influencing feeding and methods to monitor feed consumption effectively.
What you'll be able to do
- Monitor and evaluate the feeding of animals
- Understand how to monitor and evaluate the feeding of animals
Monitor and evaluate the implementation of animal management policies Real unit · City & Guilds Limited
It teaches you to monitor and evaluate the implementation of animal management policies through observation and data analysis. You'll assess policy effectiveness, identify trends, and recommend improvements to achieve intended outcomes.
What you'll be able to do
- Monitor and evaluate the implementation of animal management policies to ensure their effectiveness
- Explain how to monitor and evaluate the implementation of animal management policies, identifying areas for improvement
Operate work boats Real unit · City & Guilds Limited
You'll gain the skills to operate work boats safely and efficiently, including manoeuvring, control operation, and routine maintenance. The unit emphasises safe working practices, environmental protection, and compliance with health and safety legislation.
What you'll be able to do
- Operate work boats.
- Work safely and minimise environmental damage.
- Operate work boats.
- Know relevant health and safety legislation and environmental good practice.
Organise the receipt and storage of goods in a retail environment Real unit · City & Guilds Limited
You'll organise the receipt and storage of goods in a retail environment, including staff coordination, checking deliveries against documentation, and managing discrepancies. The unit covers maintaining storage facilities and ensuring stock care and accuracy.
What you'll be able to do
- Organise staff to receive and check incoming deliveries in a retail environment
- Organise and maintain storage facilities in a retail environment
- Check the storage and care of stock in a retail environment
- Organise staff to receive and check incoming deliveries in a retail environment
- Organise and maintain storage facilities in a retail environment
- Check the storage and care of stock in a retail environment
Plan and prepare to release native animals into natural habitats Real unit · City & Guilds Limited
You'll plan and prepare for the release of native animals into natural habitats, assessing release sites and developing plans that consider environmental and welfare factors. The unit also covers the safe use and maintenance of relevant equipment and record keeping.
What you'll be able to do
- Plan to release animals into natural habitats, considering environmental factors and animal welfare
- Maintain and use relevant equipment for animal release safely and effectively
- Release animals into natural habitats in a manner that minimises stress and maximises their chances of survival
- Maintain records of animal releases, including location, date, and animal identification
- Promote health and safety and environmental good practice during animal release activities
- Understand how to release animals, considering their behaviour and the suitability of the release site
- Know the type of equipment used for release, including its purpose and maintenance requirements
- Understand how to maintain the health and welfare of animals prior to release, including quarantine and acclimatisation procedures
- Understand how to monitor and record the success of animal releases, including tracking and observation techniques
- Understand relevant health and safety legislation and environmental good practice related to animal release
Plan diets and feeding regimes for animals Real unit · City & Guilds Limited
You'll develop the skills to plan animal diets and feeding regimes tailored to specific nutritional needs. The unit covers factors affecting dietary requirements such as species and age, enabling learners to justify ingredient choices and quantities effectively.
What you'll be able to do
- Plan animal diets and feeding regimes to meet their specific nutritional needs
- Understand how to plan animal diets and feeding regimes, considering factors such as species, age, activity level, and health status
Plan temporary accommodation for animals in entertainment and education environment Real unit · City & Guilds Limited
This unit covers the planning of temporary accommodation for animals in entertainment and education environments, focusing on species-specific needs, space, and environmental conditions. You'll develop plans that ensure animal welfare while promoting health, safety, and environmental good practice in line with relevant legislation.
What you'll be able to do
- Plan temporary accommodation for animals
- Promote health and safety and environmental good practice
- Understand how to plan temporary accommodation
- Understand relevant health and safety legislation and environmental good practice
Plan the accommodation of animals Real unit · City & Guilds Limited
It teaches you to plan suitable animal accommodation considering species-specific needs, size, and social requirements. You'll apply relevant health and safety legislation and environmental good practice to design appropriate living environments.
What you'll be able to do
- Plan suitable accommodation for animals, considering their specific needs.
- Understand the factors to consider when planning animal accommodation, such as species, size, and social needs.
- Understand relevant health and safety legislation related to animal accommodation.
- Understand environmental good practice in relation to animal accommodation.
Plan the care of animals in entertainment and education Real unit · City & Guilds Limited
You'll learn to plan, implement, and evaluate care plans for animals in entertainment and education settings. The unit emphasises adherence to organisational procedures, health and safety legislation, and environmental good practice to ensure effective animal care.
What you'll be able to do
- Plan the care of animals in the working environment in line with organisational procedures
- Promote health and safety and environmental good practice within the animal care environment
- Understand how to plan care of animals in the working environment, taking into account their specific needs
- Understand relevant health and safety legislation and environmental good practice applicable to the animal care environment
Plan the establishment and management of wild animal populations Real unit · City & Guilds Limited
This unit provides learners with the skills to plan the establishment and management of wild animal populations by analysing ecological factors and developing comprehensive management plans. You'll evaluate environmental impacts and understand relevant health, safety, and environmental legislation.
What you'll be able to do
- Plan the establishment and management of wild animal populations
- Understand how to plan the establishment and management of wild animal populations
- Understand relevant health and safety legislation and environmental good practice
Plan the handling and restraint of animals Real unit · City & Guilds Limited
You'll develop the ability to plan and carry out the safe handling and restraint of animals, considering species, temperament, and procedural purpose. The unit covers selecting appropriate equipment and promoting health, safety, and environmental good practice.
What you'll be able to do
- Plan for handling and restraining animals in accordance with relevant guidelines and procedures
- Handle and restrain animals safely and effectively
- Promote health and safety and environmental good practice during animal handling and restraint activities
- Understand how to plan the handling and restraint of animals, considering animal welfare and handler safety
- Understand how to handle and restrain animals using appropriate techniques and equipment
- Understand relevant health and safety legislation pertaining to animal handling and restraint
Plan the transportation and transfer of animals for entertainment and education Real unit · City & Guilds Limited
This unit develops learners' ability to plan the transportation and transfer of animals for entertainment and education. You'll consider animal welfare, health and safety legislation, and environmental good practice when developing and justifying transportation and transfer plans.
What you'll be able to do
- Plan the transportation and transfer of animals, considering their specific needs and welfare
- Promote health and safety and environmental good practice during the transportation and transfer of animals
- Understand how to plan the transportation and transfer of animals, taking into account relevant regulations and guidelines
- Understand relevant health and safety legislation and environmental good practice applicable to the transportation and transfer of animals
Plan, monitor and evaluate the transportation of animals Real unit · City & Guilds Limited
You'll plan, monitor, and evaluate the transportation of animals, considering species-specific needs and journey requirements. The unit includes hazard identification, selection of appropriate methods and equipment, and assessment of transportation outcomes.
What you'll be able to do
- Plan the transportation of animals, considering their needs and the journey requirements
- Monitor the transportation of animals, ensuring their welfare and safety
- Evaluate the transportation of animals, identifying areas for improvement
- Understand how to plan the transportation of animals, taking into account relevant regulations and best practices
- Understand how to monitor the transportation of animals, using appropriate methods and equipment
- Understand how to evaluate the transportation of animals, assessing its effectiveness and impact
Plan, supervise and control the movement of animals Real unit · City & Guilds Limited
You'll develop the ability to plan, supervise, and control the movement of animals safely and efficiently. The unit covers resource identification, welfare monitoring, and adherence to health, safety, and environmental legislation throughout the movement process.
What you'll be able to do
- Plan the movement of animals.
- Supervise the movement of animals.
- Promote health and safety.
- Understand how to plan, supervise and control the movement of animals.
- Understand relevant health and safety legislation and environmental good practice.
Prepare and construct new structures or surfaces Real unit · City & Guilds Limited
You'll prepare for and construct new structures or surfaces according to plans and specifications. The unit includes organising the work area, selecting materials and tools, using equipment safely, and promoting health, safety, and environmental good practice.
What you'll be able to do
- Prepare for the construction of new structures and surfaces, ensuring all necessary resources are available
- Construct new structures and/or surfaces according to specified plans and regulations
- Promote health and safety and environmental good practice during construction activities
- Maintain and use relevant equipment safely and effectively
- Understand the processes involved in constructing new structures and surfaces
- Understand relevant health and safety legislation and environmental good practice guidelines related to construction
- Understand the reasons for maintaining equipment to ensure its safe and efficient operation
Prepare and maintain the operational condition of work boats Real unit · City & Guilds Limited
You'll prepare and maintain workboats in operational condition, performing pre-start checks and routine maintenance. The unit emphasises safe working practices and environmental considerations in line with relevant legislation.
What you'll be able to do
- Prepare workboats for operation according to manufacturer guidelines and safety regulations
- Maintain the operational condition of workboats through regular checks and servicing
- Work safely when preparing and maintaining workboats, adhering to safety protocols
- Minimise environmental damage when preparing and maintaining workboats, using appropriate disposal methods
- Prepare workboats for operation, including pre-start checks and equipment readiness
- Maintain the operational condition of workboats, including routine maintenance and repairs
- Know relevant health and safety legislation related to workboat operation and maintenance
- Know relevant environmental good practice related to workboat operation and maintenance
Prepare artiste to work with the animal Real unit · City & Guilds Limited
You'll develop the ability to prepare artistes to work safely and effectively with animals by understanding animal needs, behaviour, and potential risks. The unit includes promoting health and safety and environmental good practice in line with relevant legislation.
What you'll be able to do
- Prepare an artiste to work with an animal, ensuring their understanding of the animal's needs and behaviour.
- Promote health and safety practices within the work environment, adhering to relevant guidelines and procedures.
- Promote environmental good practice, minimising the impact of activities on the surrounding environment.
- Understand the importance of preparing an artiste to work with an animal, considering animal welfare and potential risks.
- Understand relevant health and safety legislation pertaining to working with animals, including risk assessment and control measures.
- Understand environmental good practice and relevant legislation, including waste management and pollution control.
Prepare for the transportation of animals Real unit · City & Guilds Limited
You'll gain the skills to prepare animals and transportation vehicles in compliance with regulations and guidelines. The unit includes assessing animal fitness for transport, preparing documentation, and minimising environmental impact whilst ensuring animal welfare and safety.
What you'll be able to do
- Prepare to transport animals in accordance with relevant regulations and guidelines
- Prepare animals for transportation, ensuring their welfare and safety
- Work safely during the transportation process, minimising risks to yourself, others, and the animals
- Minimise environmental damage during the transportation of animals, adhering to environmental good practice
- Identify the responsibilities of different individuals and organisations involved in the transportation of animals
- Describe how to prepare for the transportation of animals, including planning and logistics
- Explain how to prepare animals for transport, considering their specific needs and welfare
Prepare interpretive entertainment and educational activities Real unit · City & Guilds Limited
You'll gain skills to prepare interpretive, entertainment, and educational activities by selecting resources, planning content, and organising the physical environment. The unit emphasises adherence to health and safety legislation and environmental good practice.
What you'll be able to do
- Prepare interpretive, entertainment and educational activities in a land-based context.
- Promote health and safety practices in the workplace.
- Promote environmental good practice in the workplace.
- Understand how to prepare interpretive entertainment and educational activities effectively.
- Understand relevant health and safety legislation pertaining to land-based activities.
- Understand environmental good practice and its importance in the land-based sector.
Prepare the animal for entertainment and education Real unit · City & Guilds Limited
It teaches you to prepare animals for education and entertainment activities by assessing suitability, applying acclimatisation techniques, and demonstrating safe handling. You'll also understand relevant health and safety legislation and environmental good practice to ensure animal welfare and safety.
What you'll be able to do
- Prepare animals for working in education and entertainment environments
- Promote health and safety and environmental good practice
- Understand why it is important to prepare animals for the entertainment and education environment
- Understand relevant health and safety legislation and environmental good practice
Present information to courts or other hearings Real unit · City & Guilds Limited
This unit equips learners with the knowledge to present information and evidence clearly to courts or other hearings. You'll understand legal and organisational requirements, including rules of evidence, disclosure processes, and the preparation of witness statements and exhibits.
What you'll be able to do
- Explain the legal and organisational requirements for presenting evidence to courts and other hearings, including rules of evidence and disclosure.
- Describe how to present information to courts or other hearings, including effective communication techniques and the use of visual aids.
- Present information clearly and accurately to courts or other hearings, adhering to legal and organisational requirements.
Promote and maintain the health and well-being of animals Real unit · City & Guilds Limited
You'll develop the ability to promote and maintain animal health and welfare through daily routines, recognising signs of ill health, and reporting concerns. The unit also covers safe working practices, use of personal protective equipment, and accurate record-keeping in accordance with legislation.
What you'll be able to do
- Promote and maintain the health and welfare of animals
- Work safely
- Maintain accurate records
- Promote and maintain the health and welfare of animals
- Know relevant health and safety legislation and environmental good practice
- Maintain accurate records
Promote, monitor and maintain health, safety and security of the workplace Real unit · City & Guilds Limited
This unit provides learners with knowledge to promote, monitor, and maintain workplace health, safety, and security. You'll identify hazards, promote good standards, respond to emergencies, and understand the importance of accurate record keeping.
What you'll be able to do
- Understand how to monitor and maintain the health, safety and security of the work area
- Understand how to promote good standards of health and safety within the workplace
- Understand how to deal with health emergency situations effectively
- Understand the records required for health and safety and their importance
- Monitor and maintain the health, safety and security of the work area effectively
- Promote good standards of health and safety within the workplace
- Respond to health emergencies within the work area in a timely and appropriate manner
Protect the environment through legal enforcement Real unit · City & Guilds Limited
You'll learn to protect the environment through legal enforcement by identifying enforcement needs, gathering and presenting evidence of non-compliance, and initiating enforcement procedures. The unit emphasises promoting health, safety, and environmental good practice.
What you'll be able to do
- Identify and confirm the need for enforcement in specific environmental situations
- Provide clear and accurate evidence of non-compliance with environmental regulations
- Initiate enforcement procedures to protect the environment, following established protocols
- Monitor enforcement procedures to ensure their effectiveness in protecting the environment
- Promote health and safety practices within the context of environmental enforcement
- Promote environmental good practice in all enforcement activities
- Describe how to identify and confirm the need for enforcement in specific environmental situations
- Explain how to initiate enforcement procedures to protect the environment, following established protocols
- Describe relevant legislation pertaining to environmental protection, including health and safety regulations
- Explain relevant codes of practice related to environmental enforcement
- Explain environmental good practice and its application to enforcement activities
Provide advice and guidance on the choice and care of animals to prospective keepers Real unit · City & Guilds Limited
You'll provide advice and guidance to prospective keepers on selecting and caring for animals. The unit covers assessing the keeper's lifestyle and experience, effective communication techniques, and matching animal needs to the keeper's circumstances.
What you'll be able to do
- Demonstrate the ability to advise prospective keepers on the appropriate choice and care of animals
- Understand how to advise prospective keepers on the choice and care of animals, considering their individual circumstances and the animal's needs
Provide budgetary information for the animal’s role for audio-visual requirements Real unit · City & Guilds Limited
You'll provide detailed budgetary information for animals involved in audio-visual productions. The unit covers cost categories, justification of expenses, and clear presentation of budget data, considering factors and risks associated with using animals in such roles.
What you'll be able to do
- Provide budgetary information for the animal’s role for audio-visual requirements.
- Understand how to prepare budgetary information for the animal’s role in the audio-visual requirement.
Provide information on how to maintain the behaviour, health and welfare of animals Real unit · City & Guilds Limited
It teaches you to provide information on maintaining animal behaviour, health, and welfare, addressing common behavioural issues and promoting positive human-animal interactions. You'll also advise on preventative healthcare measures and the importance of understanding animal behaviour.
What you'll be able to do
- Provide information on how to maintain the behaviour of animals, addressing common behavioural issues and promoting positive interactions.
- Provide information on how to maintain the health of animals, covering preventative healthcare, nutrition, and disease management.
- Provide information on how to maintain the welfare of animals, ensuring their physical and psychological needs are met.
- Know what information to provide on how to maintain the behaviour of animals, tailoring advice to specific species and individual circumstances.
- Know what information to provide on how to maintain the health of animals, including recognising signs of illness and seeking veterinary care.
- Know what information to provide on how to maintain the welfare of animals, promoting responsible ownership and ethical treatment.
Provide information to customers seeking advice about symptoms and over-the-counter medications for the care of animals Real unit · City & Guilds Limited
It teaches you to provide accurate information to customers about animal symptoms and recommend suitable over-the-counter medications. You'll develop effective communication skills to advise customers clearly and appropriately based on the animal's history and symptoms.
What you'll be able to do
- Provide information to customers seeking advice about symptoms and over-the-counter medications.
- Understand how to provide information to customers seeking advice about symptoms and over-the-counter medications.
Recognise and interpret the behaviour of animals Real unit · City & Guilds Limited
You'll recognise and interpret various animal behaviours, classifying them into categories such as social or feeding behaviours. The unit covers factors influencing behaviour and methods to analyse and understand animal actions in different contexts.
What you'll be able to do
- Recognise the different behaviours displayed by animals.
- Interpret the behaviours of animals in different contexts.
- Understand the factors that influence animal behaviour.
- Understand methods used to recognise and interpret animal behaviour.
Recommend animals to meet entertainment and educational requirements in the audio-visual industries Real unit · City & Guilds Limited
It teaches you to recommend suitable animals for audio-visual productions, considering entertainment and educational requirements. You'll understand animal welfare, temperament, and training needs, alongside promoting health, safety, and environmental good practice.
What you'll be able to do
- Recommend animals to meet the specific requirements of audio-visual productions
- Promote health and safety and environmental good practice within the audio-visual production environment
- Understand the factors to consider when recommending suitable animals for audio-visual productions, including their temperament, training, and welfare
Select and prepare animals for breeding Real unit · City & Guilds Limited
You'll gain knowledge and skills to select and prepare animals for breeding according to established criteria and organisational procedures. The unit includes maintaining equipment, promoting animal welfare, and adhering to health and safety legislation throughout the breeding preparation process.
What you'll be able to do
- Select animals for breeding based on defined criteria and organisational procedures
- Prepare animals for breeding, ensuring their health and welfare
- Use and maintain relevant equipment for animal breeding, following manufacturer's guidelines
- Promote animal welfare and health and safety during the breeding process
- Understand how to prepare animals for breeding, considering their specific needs
- Understand the breeding of animals, including reproductive cycles and genetics
- Understand relevant animal welfare and health and safety legislation related to animal breeding
- Understand the reasons for maintaining equipment used in animal breeding, including preventative maintenance
Select animals for training Real unit · City & Guilds Limited
This unit covers the selection of animals for training based on temperament, health, and trainability. You'll understand how to match animal characteristics to training objectives and evaluate initial responses to training stimuli.
What you'll be able to do
- Select animals for training purposes
- Understand how to select animals for training, considering their suitability and the training objectives
Sell over the counter medicines and treatments for the care of animals Real unit · City & Guilds Limited
You'll develop the knowledge and skills to sell over-the-counter medicines and treatments for animals responsibly and legally. The unit includes understanding relevant legislation, assessing customer needs, providing appropriate advice, and safe handling of medicines.
What you'll be able to do
- Demonstrate the ability to sell over-the-counter medicines and treatments for animals responsibly and legally
- Understand how to sell over-the-counter medicines and treatments for animals, adhering to relevant regulations and providing appropriate advice
Welcome, receive and care for visitors to sites Real unit · City & Guilds Limited
You'll be able to welcome, receive, and care for visitors to sites professionally, following health and safety procedures. The unit includes visitor registration, providing information, responding to queries, and ensuring visitor comfort and safety.
What you'll be able to do
- Welcome and receive visitors to sites
- Care for visitors to sites
- Welcome and receive visitors to sites
- Care for visitors to sites
- Know the relevant health and safety procedures for visitors to sites
Work the animal to achieve entertainment and education requirements Real unit · City & Guilds Limited
This unit develops learners' ability to work with animals to meet entertainment and education objectives while ensuring animal welfare. It covers health and safety legislation, risk identification, and mitigation during animal-related activities.
What you'll be able to do
- Work with animals to achieve entertainment requirements, ensuring their welfare.
- Work with animals to achieve education requirements, providing accurate and engaging information.
- Promote health and safety and environmental good practice when working with animals.
- Understand why it is important for an animal in entertainment and education to achieve its requirements, considering its physical and psychological wellbeing.
- Understand relevant health and safety legislation related to working with animals in entertainment and education.
- Understand environmental good practice when working with animals in entertainment and education.
Work with others to improve customer service Real unit · City & Guilds Limited
You'll learn to improve customer service through effective collabouration and communication with colleagues. This unit includes monitoring personal and team performance to identify areas for development and implementing strategies to enhance service delivery.
What you'll be able to do
- Improve customer service by working with others, contributing to a positive customer experience.
- Monitor their own performance when improving customer service, identifying areas for development.
- Monitor team performance when improving customer service, providing feedback and support.
- Understand how to work with others to improve customer service, including communication, collaboration, and problem-solving.
03The standards
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assess and plan dog grooming work
- Standard
Construct structures
- Standard
Develop and manage the animal health and welfare plans
- Standard
Display livestock to potential buyers in livestock markets
- Standard
Facilitate mating of animals in a Home Office designated establishment
- Standard
Handle and care for working animals
- Standard
Implement and maintain an animal breeding programme
- Standard
Introduce new animals to a holding
- Standard
Load and unload animals for transportation
- Standard
Maintain records of volunteers
- Standard
Maintain the Health and Well-Being of Animals During Transportation
- Standard
Monitor access to a wildlife management area Legacy
- Standard
Plan and control the movement of animals
- Standard
Plan and manage animal conservation
- Standard
Plan and monitor the establishment and management of animal populations
- Standard
Plan and release animals into their natural habitat
- Standard
Plan for incidents involving animals
- Standard
Prepare animals and equipment for general procedures in a Home Office designated establishment
Showing 18 of 29 standards these units map to.
04Where it leads
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 1 record
Where this can lead
Senior Environmental Health Officer
From here, the path can lead to managing a team as an Environmental Health Manager, or into wider service leadership as a Head of Service.
See the whole journey05The credits
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by City & Guilds Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Assess and plan dog grooming workAssess the suitability of new environments for the placement of animalsCare for animals after they have workedCarrying out styling and finishing of dogsCo-ordinate the care of animals that have strayed been abused, harmed or abandonedConduct priority and volume investigationsContribute to managing aggressive and abusive behaviour of peopleContribute to the prevention of aggressive and abusive behaviour of people
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration The Coach You have to open the conversation in “Interview suspects in relation to priority and volume investigations”. Say the first line to me, exactly as you would say it to them.
You I wanted to have a quick chat about how things have been going recently.
The Coach That is the warning shot, and they will spend it worrying. Try the version that says what this is about in the first sentence.
- Rehearse the conversation Apply
“Interview suspects in relation to priority and volume investigations” is a conversation before it is a document. You have it with Zavmo playing the other person, badly at first, then again once you know what you actually want to say.
- Pitch it Evaluate
“Sell over the counter medicines and treatments for the care of animals” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Assess and plan dog grooming work” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Investigate reported abuse or harm to animals and act appropriately” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
City & Guilds Level 3 Certificate in Work-based Animal Care
- Assess and plan dog grooming work
- Construct structures
- Develop and manage the animal health and welfare plans
- Display livestock to potential buyers in livestock markets
- Facilitate mating of animals in a Home Office designated establishment
- Handle and care for working animals
- Implement and maintain an animal breeding programme
- Introduce new animals to a holding
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Assess and plan dog grooming work, one of this qualification's own units.
Applied to your work in any of these jobs
Which job do you mean?
This unit enables learners to assess and plan dog grooming work by evaluating the dog's condition and developing a grooming plan. Learners will maintain and use equipment correctly while promoting health, safety, and environmental good practice.
How the thinking builds
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for City & Guilds Level 3 Certificate in Work-based Animal Care
71 units in this credential, in the order it lists them, awarded by City & Guilds Limited.
- Assess and plan dog grooming work
- Assess the suitability of new environments for the placement of animals
- Care for animals after they have worked
- Carrying out styling and finishing of dogs
- Co-ordinate the care of animals that have strayed been abused, harmed or abandoned
- Conduct priority and volume investigations
and 65 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.