How you’d get it

How you’d get this certificate

  1. Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
  2. You register with an approved centre. That is a college, training provider or employer Excellence, Achievement & Learning Limited has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
  3. The centre assesses, and Excellence, Achievement & Learning Limited awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Excellence, Achievement & Learning Limited.

More on studying for a qualification

01What it is

The EAL Level 2 NVQ Diploma in Business Improvement Techniques is an occupational qualification for the engineering sector. It covers contributing to problem solving, effective teamwork, set-up reduction, error proofing, and visual management. Successful candidates will demonstrate competence in applying these techniques in a business environment.

These are the units Excellence, Achievement & Learning Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.

Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Excellence, Achievement & Learning Limited. It does the teaching and the mapping. Excellence, Achievement & Learning Limited sets this qualification and awards it, and a qualified human assessor makes the assessment decision.

Free first step

Try a free Future Fluency lesson first

The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.

No card · Nothing to commit to

02The units

What each unit actually teaches you to do

Carrying out autonomous maintenance Real unit · Excellence, Achievement & Learning Limited
This unit develops learners' skills to perform autonomous maintenance tasks on equipment and machinery following standard operating procedures. You'll record maintenance activities, identify faults, and understand the purpose and benefits of autonomous maintenance.

What you'll be able to do

  • Carry out autonomous maintenance tasks on equipment and machinery
  • Understand how to carry out autonomous maintenance, including the procedures and safety precautions involved
Carrying out flow process analysis Real unit · Excellence, Achievement & Learning Limited
This unit equips learners to conduct flow process analysis in a specified work context, including accurate data recording and identifying improvement areas. You'll understand the purpose, tools, techniques, and key steps involved in flow process analysis.

What you'll be able to do

  • Carry out flow process analysis in a specific work context
  • Understand how to carry out flow process analysis, including the tools and techniques involved
Carrying out mistake/error proofing _Poka Yoke_ Real unit · Excellence, Achievement & Learning Limited
It teaches you to apply mistake and error proofing techniques (Poka Yoke) within a defined work area. You'll follow established procedures, document their application, and understand the principles behind Poka Yoke to prevent errors effectively.

What you'll be able to do

  • Carry out mistake/error proofing (Poka Yoke) techniques in a defined work area, following established procedures
  • Demonstrate knowledge of how to carry out mistake/error proofing (Poka Yoke), understanding the principles and application of these techniques to prevent errors
Carrying out set-up reduction techniques Real unit · Excellence, Achievement & Learning Limited
This unit provides learners with the skills to carry out set-up reduction techniques following procedures and safety guidelines. You'll understand the principles and benefits of efficient set-up processes and develop the ability to record activities accurately to improve operational efficiency.

What you'll be able to do

  • Carry out set-up reduction techniques according to given procedures and safety guidelines
  • Demonstrate knowledge of how to carry out set-up reduction techniques, understanding the principles and benefits of efficient set-up processes
Complying with statutory regulations and organisational safety requirements Real unit · Excellence, Achievement & Learning Limited
This unit equips learners to comply with statutory regulations and organisational safety requirements by identifying relevant legislation and procedures. You'll demonstrate adherence to these requirements in practical workplace settings.

What you'll be able to do

  • Comply with statutory regulations and organisational safety requirements.
  • Describe how to comply with statutory regulations and organisational safety requirements.
Complying with statutory regulations and organisational safety requirements Real unit · Excellence, Achievement & Learning Limited
This unit covers the knowledge and skills necessary to comply with regulations and safety requirements in the workplace.

What you'll be able to do

  • Understand and apply statutory regulations.
Contributing to carrying out lead time analysis Real unit · Excellence, Achievement & Learning Limited
It teaches you to contribute to lead time analysis by collecting and recording relevant data accurately under supervision. You'll understand data collection methods, report issues, and appreciate the impact of data accuracy on analysis outcomes.

What you'll be able to do

  • Contribute to carrying out lead time analysis under supervision.
  • Describe the methods used when contributing to lead time analysis.
  • Explain the importance of accurate data when contributing to lead time analysis.
Contributing to effective team working Real unit · Excellence, Achievement & Learning Limited
You'll learn to contribute effectively to team working by participating in discussions, supporting team members, and communicating clearly. The unit also covers understanding team roles and responsibilities and the importance of effective communication for achieving team goals.

What you'll be able to do

  • Contribute to effective team working within a specified team and task
  • Demonstrate knowledge of how to contribute effectively to team working, understanding roles, responsibilities and communication methods
Contributing to effective team working Real unit · Excellence, Achievement & Learning Limited
This unit focuses on teamwork and the skills required to contribute effectively within a team setting.

What you'll be able to do

  • Demonstrate effective communication within a team.
Contributing to the analysis and selection of parts for improvement Real unit · Excellence, Achievement & Learning Limited
You'll contribute to analysing and selecting parts for improvement by gathering information, identifying selection criteria, and assisting evaluation. The unit covers factors to consider in part analysis and the importance of effective selection.

What you'll be able to do

  • Contribute to the analysis and selection of parts suitable for improvement initiatives
  • Demonstrate knowledge of how to contribute effectively to the analysis and selection of parts for improvement
Contributing to the application of Six Sigma methodology to a project Real unit · Excellence, Achievement & Learning Limited
You'll contribute to Six Sigma methodology application within a project by participating in data collection, identifying improvement areas, and supporting tool implementation. The unit covers key Six Sigma principles and project phases.

What you'll be able to do

  • Contribute to the application of Six Sigma methodology within a project environment
  • Demonstrate knowledge of how to contribute effectively to the application of Six Sigma methodology within a project
Contributing to the application of Six Sigma process mapping Real unit · Excellence, Achievement & Learning Limited
You'll contribute to Six Sigma process mapping by understanding their role, collecting data, and participating in map creation under supervision. The unit covers the purpose, tools, and benefits of process mapping within Six Sigma projects.

What you'll be able to do

  • Contribute to the application of Six Sigma process mapping within a defined project.
  • Describe the tools and techniques used in Six Sigma process mapping.
  • Explain the benefits of contributing effectively to Six Sigma process mapping activities.
Contributing to the application of basic statistical analysis Real unit · Excellence, Achievement & Learning Limited
You'll contribute to basic statistical analysis by collecting, inputting, and presenting workplace data accurately. The unit covers fundamental statistical methods and their application to support workplace data analysis and decision-making.

What you'll be able to do

  • Contribute to the application of basic statistical analysis to workplace data
  • Understand how to contribute to the application of basic statistical analysis, including the methods and interpretation of results
Contributing to the application of continuous improvement techniques (Kaizen) Real unit · Excellence, Achievement & Learning Limited
This unit covers principles of continuous improvement and how to apply them in work processes.

What you'll be able to do

  • Understand the principles of Kaizen.
Contributing to the application of continuous improvement techniques _Kaizen_ Real unit · Excellence, Achievement & Learning Limited
You'll contribute to the application of continuous improvement techniques (Kaizen) within a team, participating in events and suggesting improvements. The unit covers Kaizen principles and methods to support effective team-based continuous improvement.

What you'll be able to do

  • Contribute to the application of continuous improvement techniques (Kaizen) within a team
  • Understand how to contribute to the application of continuous improvement techniques (Kaizen), including the principles and methods used
Contributing to the application of failure modes and effects analysis _FMEA_ Real unit · Excellence, Achievement & Learning Limited
You'll contribute to failure modes and effects analysis (FMEA) by identifying context, understanding their role, and assisting in identifying potential failure modes. The unit covers the steps involved in FMEA and its role in risk assessment.

What you'll be able to do

  • Contribute to the application of failure modes and effects analysis (FMEA) within a specified context.
  • Describe the processes involved in contributing to the application of failure modes and effects analysis (FMEA).
  • Explain the importance of contributing effectively to the application of failure modes and effects analysis (FMEA).
Contributing to the application of measurement systems analysis _MSA_ Real unit · Excellence, Achievement & Learning Limited
It teaches you to contribute to measurement systems analysis (MSA) by identifying relevant processes, understanding their role, and collecting data as instructed. You'll grasp the purpose and application of MSA within an organisation.

What you'll be able to do

  • Contribute to the application of measurement systems analysis (MSA) processes
  • Demonstrate knowledge of how to contribute effectively to the application of measurement systems analysis (MSA)
Contributing to the application of problem solving techniques Real unit · Excellence, Achievement & Learning Limited
It teaches you to contribute effectively to problem-solving within a defined context by identifying problems and potential solutions. You'll understand different problem-solving techniques and participate in selecting and implementing appropriate methods.

What you'll be able to do

  • Contribute to the application of problem solving techniques in a defined context
  • Demonstrate knowledge of how to contribute effectively to the application of problem solving techniques, recognising different approaches and their suitability
Contributing to the application of statistical process control _SPC_ procedures Real unit · Excellence, Achievement & Learning Limited
It teaches you to contribute to the application of statistical process control (SPC) procedures by identifying relevant processes, understanding their role, and collecting data. You'll understand the purpose and benefits of SPC in quality control.

What you'll be able to do

  • Contribute to the application of statistical process control (SPC) procedures
  • Demonstrate knowledge of how to contribute effectively to the application of statistical process control (SPC) procedures
Contributing to the application of workplace organisation techniques Real unit · Excellence, Achievement & Learning Limited
It teaches you to apply workplace organisation techniques, including sorting, labelling, storing, and maintaining cleanliness within a designated area. You'll understand the principles and benefits of an organised workspace.

What you'll be able to do

  • Contribute to the application of workplace organisation techniques within a designated area
  • Understand how to contribute to the application of workplace organisation techniques, including the principles and benefits of a well-organised workspace
Contributing to the application of workplace organisation techniques Real unit · Excellence, Achievement & Learning Limited
You'll demonstrate the ability to implement organisation techniques in the workplace to improve efficiency.

What you'll be able to do

  • Apply workplace organisation techniques effectively.
Contributing to the creation of standard operating procedures _SOP_ Real unit · Excellence, Achievement & Learning Limited
You'll contribute to creating standard operating procedures (SOPs) by identifying relevant SOPs, understanding their role, and assisting in drafting. The unit covers the purpose and importance of SOPs in organisational consistency and quality.

What you'll be able to do

  • Contribute to the creation of standard operating procedures (SOPs) within the organisation
  • Demonstrate knowledge of how to contribute effectively to the creation of standard operating procedures (SOPs)
Contributing to the development of visual management systems Real unit · Excellence, Achievement & Learning Limited
You'll contribute to the development of visual management systems under supervision, adhering to established guidelines. The unit covers the purpose and benefits of visual management, enabling learners to provide informed input to improve existing systems.

What you'll be able to do

  • Contribute to the development of visual management systems under supervision, following established guidelines
  • Demonstrate knowledge of how to contribute to the development of visual management systems, understanding the purpose and benefits of visual management in the workplace
Contributing to the development of visual management systems Real unit · Excellence, Achievement & Learning Limited
Focuses on the use of visual aids to support management in process improvement.

What you'll be able to do

  • Understand the function of visual management systems.
03Where it leads

The jobs these credits are mapped to

A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.

Showing 5 roles, drawn from 6 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.

Where this can lead

Compliance Training Specialist

This work can lead to managing compliance training programmes, or into director-level roles setting training strategy across an organisation.

See the whole journey
04The credits

The credits, and who awards them

Level 2 credits are regulated, and they are awarded by Excellence, Achievement & Learning Limited rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.

What you would be collecting

Carrying out autonomous maintenanceCarrying out flow process analysisCarrying out mistake/error proofing _Poka Yoke_Carrying out set-up reduction techniquesComplying with statutory regulations and organisational safety requirementsComplying with statutory regulations and organisational safety requirementsContributing to carrying out lead time analysisContributing to effective team working

Each one is a real unit registered against this qualification.

How you’d practise it

You don’t watch this. You do it.

You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.

The Navigator The Navigator · your what-if tutor Illustration
The Navigator Your plan for “Contributing to the application of Six Sigma methodology to a project” assumes the same two people are free in March. What have you seen that makes you slightly uneasy about that?
You One of them has been pulled onto the migration twice already. Probably fine.
The Navigator That is the thread worth pulling. Let us build the version where it happens a third time and find the move that works either way.
The same lesson on the real thing: the conversation in the middle, the thinking ladder on the left, and the criteria each answer is evidencing on the right.
  • Bring your own plan Create

    For “Contributing to the application of Six Sigma methodology to a project” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.

  • Draft the real one Create

    You do “Contributing to the application of statistical process control _SPC_ procedures” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.

  • Map a live decision Analyse

    “Carrying out flow process analysis” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.

  • Lead it Apply

    “Contributing to carrying out lead time analysis” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.

How you would learn this

One to one, on the work you already do

A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.

A lesson from Carrying out autonomous maintenance, one of this qualification's own units.

Carrying out autonomous maintenance Level 2

Applied to your work in any of these jobs

This unit develops learners' skills to perform autonomous maintenance tasks on equipment and machinery following standard operating procedures. Learners will record maintenance activities, identify faults, and understand the purpose and benefits of autonomous maintenance.

How the thinking builds
  1. 1 Remember
  2. 2 Understand
  3. 3 Apply
  4. 4 Analyse
  5. 5 Evaluate
  6. 6 Create
An illustration of a Zavmo lesson, built from this role’s own route. The unit, its objective and every criterion above are the awarding body’s own words, not an example.

It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.

Your Plan Illustration

Built for EAL Level 2 NVQ Diploma in Business Improvement Techniques

20 units in this credential, in the order it lists them, awarded by Excellence, Achievement & Learning Limited.

  1. Carrying out autonomous maintenance
  2. Carrying out flow process analysis
  3. Carrying out mistake/error proofing _Poka Yoke_
  4. Carrying out set-up reduction techniques
  5. Complying with statutory regulations and organisational safety requirements
  6. Contributing to carrying out lead time analysis

and 14 more in the full unit list below.

These are the real units of this credential, in its own order. Nothing here is marked done, because this plan has not been started by anyone yet. Yours would fill in as you go.

Learned on your own work, taught one-to-one.

Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.

Build my plan, free

No card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.

The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.