The pathway
How you actually get there, here
How you become one varies far more by country than what one does. This is the UK route. Most people take one of these ways in; the right one depends on where you're starting from.
- 1
Sales Development Representative (SDR) / Business Development Representative (BDR)
1-3 years in an SDR/BDR roleSkills to master
- Prospecting, cold outreach (phone/email), lead qualification, objection handling, understanding sales methodologies. You'll have built a good foundation in finding and engaging prospects, now you'll specialise in the social aspect.
You're ready to move on when
- Consistently hitting or exceeding lead generation targets in previous roles.
- Demonstrated ability to research and understand target accounts.
- A natural curiosity about how social media influences buying decisions.
- Strong written communication skills already evident in your outreach.
- 2
Marketing Assistant / Social Media Coordinator
2-4 years in a marketing role with social media responsibilitiesSkills to master
- Content creation, social media management, audience engagement, analytics, understanding marketing funnels. You'll bring a strong grasp of digital platforms and content, now applying it with a direct sales focus.
You're ready to move on when
- Managed social media accounts for a business, showing consistent engagement growth.
- Ability to create compelling content and understand what resonates with an audience.
- Experience in identifying and engaging with online communities.
- A desire to shift from brand awareness to direct lead generation and sales impact.
- 3
Customer Success / Account Management (Junior)
2-3 years in a customer-facing roleSkills to master
- Relationship building, understanding customer needs, problem-solving, communication. You'll have a strong empathy for customer challenges, which is perfect for social selling, now you'll apply it to new business.
You're ready to move on when
- Proven ability to build strong relationships with clients.
- Excellent active listening skills and ability to uncover needs.
- Comfortable using digital communication channels to interact with customers.
- An interest in moving into a new business generation role while retaining a relationship-focused approach.