The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Percentage of Spend Under Management
How much of our total company spend is actually managed through proper procurement channels, rather than 'maverick spend'.
Target · Increase from 70% to 85% within 12 monthsIf we spend £10M annually, and you bring another £1.5M under managed contracts, that's a great win. It means we have visibility and control.
Total Cost of Ownership (TCO) Reduction
Not just the purchase price, but the full cost of acquiring, using, and disposing of goods and services, including logistics, quality, and administrative overhead.
Target · Deliver a 5% TCO reduction on key categories (e.g., logistics, MRO) annually.Negotiating a lower unit price is good, but reducing our logistics costs by optimising delivery schedules and cutting storage fees for a category might save us £200,000, even if the unit price stays the same.
Contribution to EBITDA
The direct financial impact of your team's negotiations and process improvements on the company's earnings before interest, taxes, depreciation, and amortisation.
Target · Achieve £500K-£1M in verifiable savings annually.Your team's renegotiation of our packaging contracts saves £75,000 per quarter, directly boosting our EBITDA by £300,000 over the year. That's real money.
Supplier Risk Score Improvement
Reducing our exposure to supply chain disruptions by improving the risk profile of our key suppliers (e.g., financial stability, geopolitical exposure, single-source reliance).
Target · Improve overall supply chain risk score by 15% across the top 20% of spend.By identifying and onboarding a second qualified supplier for a critical component, you've reduced our reliance on a single, high-risk vendor, improving our continuity of supply score.
Team Development & Engagement
How well you're coaching, mentoring, and developing your team, leading to higher engagement, lower turnover, and improved capabilities.
- Regular 1-to-1s with clear development plans, team members taking on more complex tasks, positive feedback in internal engagement surveys, low voluntary turnover within your team.
Strategic Stakeholder Satisfaction
How effectively you and your team are meeting the needs of senior internal stakeholders (e.g., Production, Finance Directors) and building trust.
- Senior leaders proactively seeking your input on strategic decisions, positive feedback in post-project reviews, your team being seen as a 'partner' rather than just an 'order taker'.
Process Optimisation & Adoption
Your ability to identify inefficiencies in the P2P cycle, design better processes, and successfully get your team and other departments to actually use them.
- Documented process improvements leading to measurable time savings or error reductions, high adoption rates of new tools or workflows, positive feedback from team members on process clarity.