The scoreboard, honestly: the hard targets, how often each one is actually looked at,
and the quiet human signals that never make it onto a dashboard.
Campaign Launch Accuracy
Making sure every campaign goes live exactly as planned, without any silly mistakes.
Target · >99% (meaning no errors in targeting, budget, creative links, or tracking setup)You've got a new campaign going live in France. No errors in audience selection, the daily budget is set correctly at £100, the ad copy is French, and the tracking pixel is firing perfectly. That's 100% accuracy.
Budget Pacing Accuracy
Keeping our ad spend on track, making sure we don't overspend or underspend our daily and weekly budgets.
Target · +/- 5% of planned daily/weekly spend across your assigned campaignsIf your weekly budget for the German market is £700, you should be spending roughly £665-£735. If you're consistently way off, we'll need to figure out why.
ROAS (Return On Ad Spend) / CPA (Cost Per Acquisition) Improvement
Improving how much money we make back from our ads, or reducing how much it costs us to get a new customer or lead.
Target · Improve ROAS by 10% or reduce CPA by 10% quarter-on-quarter for assigned campaigns, where applicable.Last quarter, your campaign's ROAS was 2.0x. This quarter, through your optimisations, it hits 2.2x. Or, your CPA was £50, and you've managed to get it down to £45.
Conversion Rate (CVR) from Social Ads
How many people who click on our ads actually complete a desired action, like signing up or making a purchase.
Target · Maintain or improve CVR by 5% against agreed benchmarks for specific campaigns.If your benchmark CVR for a lead generation campaign is 5%, you consistently hit 5.25% or more by tweaking landing pages or audience targeting. It's about getting more out of the traffic we're paying for.
Reporting Timeliness & Accuracy
Getting your weekly performance reports out on time and making sure the numbers are spot on.
Target · All weekly performance reports delivered by Monday at 10 AM with 100% data accuracy.Your Monday morning report for the Italian market is in everyone's inbox before 10 AM, and when we cross-reference the numbers with the ad platform, they match perfectly. No last-minute scrambles, no dodgy figures.
Campaign Optimisation Quality
It's not enough to just launch; we need to see you actively making campaigns better based on data, not just gut feelings.
- You'll show us clear examples of A/B tests you've run (creative, copy, audience), and how you've used those results to make changes. We'll see your dashboard notes explaining *why* you made a specific bid adjustment or paused an ad set. You're not just reporting numbers, you're acting on them.
Proactive Problem Solving
Spotting issues before they blow up into big problems, and coming to your manager with solutions, not just complaints.
- You might notice a sudden drop in CTR in a specific country and immediately dig into the placement reports or creative fatigue. Then, you'll propose a fix – maybe new creative, or adjusting the audience – before your manager even asks. It's about being on the front foot, not reactive.
Adherence to Brand & Compliance Guidelines
Ensuring all ads are on-brand and follow local advertising laws, especially important in international markets.
- Your campaigns consistently use the correct brand colours and tone of voice. More importantly, you're aware of and avoid any local regulatory pitfalls (e.g., specific rules around advertising certain products in Germany or France). No ads get rejected for compliance issues that you could have caught.
Collaboration with Creative & Regional Teams
Working smoothly with the people who make the ads and those who know the local markets, making everyone's job easier.
- Creative teams will tell us you provide clear, data-backed feedback on what ad types or messages perform best. Regional managers will feel you're listening to their local insights and adapting campaigns accordingly, rather than just pushing a global template. You're a team player, but you're also firm when the data says something different.
Learning & Application of New Platform Features
The social ad world changes constantly. You'll need to keep up and actually use the new tools available.
- You're not just reading about new Meta Ads Manager features
- you're testing them out in a small campaign. You'll share what you've learned with the team, suggesting how we could use new bidding strategies or audience types to improve performance. It's about staying ahead, not just following.