Qualifi Ltd · RQF Level 3
Qualifi Level 3 Extended Diploma in Hospitality and Tourism Management
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits180
- Guided learning1,220 hours
- Units in this qualification18
Awarded by Qualifi Ltd · on the Ofqual register
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See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
This qualification develops knowledge of business management within the hospitality and tourism industries. Learners will study business resources, cyber security, and coding. It is designed for those seeking to develop skills applicable to roles in hospitality and tourism management.
These are the units Qualifi Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
An Introduction to MarketingReal unit · Qualifi Ltd
What you'll be able to do
- Know the importance of marketing within an organisation.
- Understand the processes involved in marketing research.
- Understand the processes involved in marketing planning.
- Understand how customer groups are targeted.
- Understand why customer groups are targeted.
- Develop a coherent marketing mix.
An Introduction to the Business EnvironmentReal unit · Qualifi Ltd
What you'll be able to do
- Know different types of businesses and their ownership structures, including sole traders, partnerships, and limited companies.
- Understand the different types of stakeholders that businesses have.
- Understand how businesses are organised, including different organisational structures and departments.
- Understand how businesses achieve their target purpose, including setting objectives and developing strategies.
- Identify legal, political, and social factors that can affect businesses, such as employment law, government policies, and consumer trends.
Business ResourcesReal unit · Qualifi Ltd
What you'll be able to do
- Know how human resources are managed within a business context, including recruitment, training, and performance management.
- Understand the purpose of managing physical and technological resources effectively, ensuring efficient business operations.
- Identify ways to access different sources of finance for a business, including loans, grants, and investment.
- Understand the purpose and content of key financial statements, such as balance sheets and income statements.
Coding and Website DevelopmentReal unit · Qualifi Ltd
What you'll be able to do
- Understand the purpose and different types of coding languages and their applications.
- Understand web architecture and its key components, including servers, databases, and front-end technologies.
- Create interactive websites using appropriate coding languages and web development tools.
Communication and Cultural Skills for Higher EducationReal unit · Qualifi Ltd
What you'll be able to do
- Communicate fluently, accurately and effectively, speaking on a range of topics, with appropriate control of grammar, vocabulary and register.
- Understand different learning styles.
- Understand the concept of culture, cultural values and how different cultures can be defined.
- Understand academic culture and conventions.
Computer SystemsReal unit · Qualifi Ltd
What you'll be able to do
- Understand the purpose of computer systems and their role in various applications.
- Understand the different components of a computer system, including hardware and software, and their functions.
- Configure computer systems to meet specific requirements, including installing software and configuring hardware settings.
Cyber SecurityReal unit · Qualifi Ltd
What you'll be able to do
- Understand the fundamental principles of cyber security.
- Understand core terminology and key aspects of cyber security, including common threats and vulnerabilities.
- Understand the purpose and application of cyber threat intelligence in mitigating risks.
EU GDPR and Data SecurityReal unit · Qualifi Ltd
What you'll be able to do
- Understand the key principles of the EU GDPR and similar data protection legislation.
- Understand legal interpretations of the EU GDPR at a national level.
- Understand different implementation approaches to the EU GDPR at a national level.
- Develop an in-house EU GDPR audio toolkit for practical application.
English for Higher EducationReal unit · Qualifi Ltd
What you'll be able to do
- Utilise different ‘pre’, ‘while’ and post reading strategies to understand academic texts.
- Demonstrate an appropriate academic vocabulary.
- Structure sentences, paragraphs and full texts to suit academic requirements.
- Utilise ‘pre’, ‘while’ and post listening strategies to understand different speakers and academic topic information.
Human Resource ManagementReal unit · Qualifi Ltd
What you'll be able to do
- Know the internal and external factors involved in human resources planning in an organisation, such as skills gaps and economic conditions.
- Understand how an organisation motivates its employees, including different motivational theories and techniques.
- Know how organisations manage and measure employee performance, including performance appraisal methods and feedback mechanisms.
- Understand how organisations cooperate with their employees, including employee relations and communication strategies.
Investigations and Incident ResponseReal unit · Qualifi Ltd
What you'll be able to do
- Understand the core phases of Incident Response.
- Understand the tools used in Incident Response.
- Understand the processes of Incident Response.
- Understand how to put together a Computer Emergency Response Team (CERT).
- Understand Disaster Recovery (DR) as a discipline to support a cyber incident response team.
- Understand Business Continuity Management (BCM) as a discipline to support a cyber incident response team.
- Understand how organisations can investigate major incidents related to suspected cyber security attacks.
Mobile CommunicationsReal unit · Qualifi Ltd
What you'll be able to do
- Understand the various uses and features of mobile communication devices in different contexts.
- Understand the communication technologies used in mobile devices, including cellular networks, Wi-Fi, and Bluetooth.
- Understand the implications of mobile communications technology, including security, privacy, and ethical considerations.
Mobile Devices and Data RisksReal unit · Qualifi Ltd
What you'll be able to do
- Understand how mobile smartphones and the Internet of Things (IoT) communicate and the associated security risks.
- Understand the risks posed by malware and malicious mobile applications.
- Understand commonly recommended mobile device protection methods advocated by the technology industry.
Network Architecture: Communications and ProtocolsReal unit · Qualifi Ltd
What you'll be able to do
- Understand computer networking environments and ICT operations at a strategic level within a business organisation.
- Understand the threats and risks posed to Local Area Networks (LANs) and Wide Area Networks (WANs).
- Understand the importance of identifying and prioritising risk treatments for network vulnerabilities.
NetworksReal unit · Qualifi Ltd
What you'll be able to do
- Understand fundamental networking principles, including network topologies, protocols, and addressing schemes.
- Understand how network hardware and software components are connected and configured to enable communication.
- Understand the usage of networking technologies and the associated security concerns, including common network vulnerabilities and threats.
Social Media for BusinessReal unit · Qualifi Ltd
What you'll be able to do
- Understand the importance of using social media in a business environment.
- Understand the need for social media content planning and publishing in a business environment.
- Develop a policy and a plan to use social media in a business environment.
Solutions: Future-proofing your BusinessReal unit · Qualifi Ltd
What you'll be able to do
- Understand the future cyber threat environment for companies in the short to medium term.
- Understand how formal Industry Standards and Training Accreditations support cyber security and business resilience.
- Develop a cyber security 'business toolkit' for a large business organisation.
Threat and Risk: Expecting the UnexpectedReal unit · Qualifi Ltd
What you'll be able to do
- Understand key business cyber security concepts, including the definitions of 'threats' and 'risks'.
- Understand how to identify and utilise effective sources of Cyber Threat Intelligence (CTI).
- Understand the psychology of computer misuse and the associated terminology used to describe it.
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
- Contribute to Information Security Incident Investigation and Management Activities
- Develop and implement strategies for privacy and data protection compliance
- Manage threat intelligence activities
Where this can lead
GDPR Specialist
Your journey as a GDPR Specialist at Zavmo is just the beginning. We're committed to providing the opportunities and support for you to build a truly impactful and rewarding career in data protection, whether that's leading teams, becoming a deep technical expert, or shaping our overall privacy strategy.
See the whole journey →Showing 6 roles, drawn from 38 job records mapped to this qualification.
Skills it covers
What the job actually needs. These are the standards the units are built against, in the words employers and awarding bodies already use for the work itself.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will gain knowledge of marketing principles, including its role within organisations, marketing research methods, and planning processes. The unit also covers customer targeting and the development of a coherent marketing mix to support business objectives.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for Qualifi Level 3 Extended Diploma in Hospitality and Tourism Management
18 units in this credential, in the order it lists them, awarded by Qualifi Ltd.
- An Introduction to Marketing
- An Introduction to the Business Environment
- Business Resources
- Coding and Website Development
- Communication and Cultural Skills for Higher Education
- Computer Systems
and 12 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.