How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Qualifi Ltd has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Qualifi Ltd awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Qualifi Ltd.
This qualification develops knowledge of business management within the hospitality and tourism industries. Learners will study business resources, cyber security, and coding. It is designed for those seeking to develop skills applicable to roles in hospitality and tourism management.
These are the units Qualifi Ltd registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work, and work done here is recognised as prior learning under the agreements we hold.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Qualifi Ltd. It does the teaching and the mapping. Qualifi Ltd sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
Free first step
Try a free Future Fluency lesson first
The free part is a Future Fluency lesson on using AI at work. It is not part of this qualification. Next, a free account. We build your plan for this qualification as you set up. Teaching towards this qualification begins when you subscribe.
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What each unit actually teaches you to do
An Introduction to Marketing Real unit · Qualifi Ltd
What you'll be able to do
- Know the importance of marketing within an organisation.
- Understand the processes involved in marketing research.
- Understand the processes involved in marketing planning.
- Understand how customer groups are targeted.
- Understand why customer groups are targeted.
- Develop a coherent marketing mix.
An Introduction to the Business Environment Real unit · Qualifi Ltd
What you'll be able to do
- Know different types of businesses and their ownership structures, including sole traders, partnerships, and limited companies.
- Understand the different types of stakeholders that businesses have.
- Understand how businesses are organised, including different organisational structures and departments.
- Understand how businesses achieve their target purpose, including setting objectives and developing strategies.
- Identify legal, political, and social factors that can affect businesses, such as employment law, government policies, and consumer trends.
Business Resources Real unit · Qualifi Ltd
What you'll be able to do
- Know how human resources are managed within a business context, including recruitment, training, and performance management.
- Understand the purpose of managing physical and technological resources effectively, ensuring efficient business operations.
- Identify ways to access different sources of finance for a business, including loans, grants, and investment.
- Understand the purpose and content of key financial statements, such as balance sheets and income statements.
Coding and Website Development Real unit · Qualifi Ltd
What you'll be able to do
- Understand the purpose and different types of coding languages and their applications.
- Understand web architecture and its key components, including servers, databases, and front-end technologies.
- Create interactive websites using appropriate coding languages and web development tools.
Communication and Cultural Skills for Higher Education Real unit · Qualifi Ltd
What you'll be able to do
- Communicate fluently, accurately and effectively, speaking on a range of topics, with appropriate control of grammar, vocabulary and register.
- Understand different learning styles.
- Understand the concept of culture, cultural values and how different cultures can be defined.
- Understand academic culture and conventions.
Computer Systems Real unit · Qualifi Ltd
What you'll be able to do
- Understand the purpose of computer systems and their role in various applications.
- Understand the different components of a computer system, including hardware and software, and their functions.
- Configure computer systems to meet specific requirements, including installing software and configuring hardware settings.
Cyber Security Real unit · Qualifi Ltd
What you'll be able to do
- Understand the fundamental principles of cyber security.
- Understand core terminology and key aspects of cyber security, including common threats and vulnerabilities.
- Understand the purpose and application of cyber threat intelligence in mitigating risks.
EU GDPR and Data Security Real unit · Qualifi Ltd
What you'll be able to do
- Understand the key principles of the EU GDPR and similar data protection legislation.
- Understand legal interpretations of the EU GDPR at a national level.
- Understand different implementation approaches to the EU GDPR at a national level.
- Develop an in-house EU GDPR audio toolkit for practical application.
English for Higher Education Real unit · Qualifi Ltd
What you'll be able to do
- Utilise different ‘pre’, ‘while’ and post reading strategies to understand academic texts.
- Demonstrate an appropriate academic vocabulary.
- Structure sentences, paragraphs and full texts to suit academic requirements.
- Utilise ‘pre’, ‘while’ and post listening strategies to understand different speakers and academic topic information.
Human Resource Management Real unit · Qualifi Ltd
What you'll be able to do
- Know the internal and external factors involved in human resources planning in an organisation, such as skills gaps and economic conditions.
- Understand how an organisation motivates its employees, including different motivational theories and techniques.
- Know how organisations manage and measure employee performance, including performance appraisal methods and feedback mechanisms.
- Understand how organisations cooperate with their employees, including employee relations and communication strategies.
Investigations and Incident Response Real unit · Qualifi Ltd
What you'll be able to do
- Understand the core phases of Incident Response.
- Understand the tools used in Incident Response.
- Understand the processes of Incident Response.
- Understand how to put together a Computer Emergency Response Team (CERT).
- Understand Disaster Recovery (DR) as a discipline to support a cyber incident response team.
- Understand Business Continuity Management (BCM) as a discipline to support a cyber incident response team.
- Understand how organisations can investigate major incidents related to suspected cyber security attacks.
Mobile Communications Real unit · Qualifi Ltd
What you'll be able to do
- Understand the various uses and features of mobile communication devices in different contexts.
- Understand the communication technologies used in mobile devices, including cellular networks, Wi-Fi, and Bluetooth.
- Understand the implications of mobile communications technology, including security, privacy, and ethical considerations.
Mobile Devices and Data Risks Real unit · Qualifi Ltd
What you'll be able to do
- Understand how mobile smartphones and the Internet of Things (IoT) communicate and the associated security risks.
- Understand the risks posed by malware and malicious mobile applications.
- Understand commonly recommended mobile device protection methods advocated by the technology industry.
Network Architecture: Communications and Protocols Real unit · Qualifi Ltd
What you'll be able to do
- Understand computer networking environments and ICT operations at a strategic level within a business organisation.
- Understand the threats and risks posed to Local Area Networks (LANs) and Wide Area Networks (WANs).
- Understand the importance of identifying and prioritising risk treatments for network vulnerabilities.
Networks Real unit · Qualifi Ltd
What you'll be able to do
- Understand fundamental networking principles, including network topologies, protocols, and addressing schemes.
- Understand how network hardware and software components are connected and configured to enable communication.
- Understand the usage of networking technologies and the associated security concerns, including common network vulnerabilities and threats.
Social Media for Business Real unit · Qualifi Ltd
What you'll be able to do
- Understand the importance of using social media in a business environment.
- Understand the need for social media content planning and publishing in a business environment.
- Develop a policy and a plan to use social media in a business environment.
Solutions: Future-proofing your Business Real unit · Qualifi Ltd
What you'll be able to do
- Understand the future cyber threat environment for companies in the short to medium term.
- Understand how formal Industry Standards and Training Accreditations support cyber security and business resilience.
- Develop a cyber security 'business toolkit' for a large business organisation.
Threat and Risk: Expecting the Unexpected Real unit · Qualifi Ltd
What you'll be able to do
- Understand key business cyber security concepts, including the definitions of 'threats' and 'risks'.
- Understand how to identify and utilise effective sources of Cyber Threat Intelligence (CTI).
- Understand the psychology of computer misuse and the associated terminology used to describe it.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Contribute to Information Security Incident Investigation and Management Activities
- Standard
Develop and implement strategies for privacy and data protection compliance
- Standard
Manage threat intelligence activities
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
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Showing 6 roles, drawn from 34 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
GDPR Specialist
This work can lead to managing privacy programmes, taking on a data protection officer role, or moving into a director level position overseeing privacy across a business.
See the whole journeyThe credits, and who awards them
Level 3 credits are regulated, and they are awarded by Qualifi Ltd rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
An Introduction to MarketingAn Introduction to the Business EnvironmentBusiness ResourcesCoding and Website DevelopmentCommunication and Cultural Skills for Higher EducationComputer SystemsCyber SecurityEU GDPR and Data Security
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Pitch it Evaluate
“An Introduction to Marketing” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Human Resource Management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Map a live decision Analyse
“Computer Systems” runs on a decision you are facing now. Zavmo maps it with you and shows what the second-order effect looks like before you find out the slow way.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Contribute to Information Security Incident Investigation and Management Activities
- Develop and implement strategies for privacy and data protection compliance
- Manage threat intelligence activities
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from An Introduction to Marketing, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will gain knowledge of marketing principles, including its role within organisations, marketing research methods, and planning processes. The unit also covers customer targeting and the development of a coherent marketing mix to support business objectives.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Qualifi Level 3 Extended Diploma in Hospitality and Tourism Management
18 units in this credential, in the order it lists them, awarded by Qualifi Ltd.
- An Introduction to Marketing
- An Introduction to the Business Environment
- Business Resources
- Coding and Website Development
- Communication and Cultural Skills for Higher Education
- Computer Systems
and 12 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.