SFJ Awards · RQF Level 3
SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 3
- Total credits8
- Guided learning35 hours
- Units in this qualification14
Awarded by SFJ Awards · on the Ofqual register
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Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
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What you’ll learn
What each unit actually teaches you to do
The SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills equips learners with vital skills and knowledge for effective performance in administrative and executive support roles.
These are the units SFJ Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Business Event ManagementReal unit · SFJ Awards
What you'll be able to do
- Understand the key elements that contribute to a successful and well-received event.
- Understand the different types of venues and resources required for planning and delivering various types of events.
- Understand how to organise and run events, including logistics, scheduling, and coordination.
- Understand how to evaluate an event's success based on feedback and key performance indicators.
- Plan and organise an event, considering all necessary resources and logistics.
- Manage an event effectively, ensuring smooth operation and addressing any issues that arise.
Finance for Executive Assistants, Personal Assistants, and Administrative ManagersReal unit · SFJ Awards
What you'll be able to do
- Understand the economic business cycle and the different types of capital funding used by businesses.
- Understand how to use financial statements to analyse business performance.
- Understand the need for financial planning and controls within organisations to ensure financial stability.
- Produce a budget cash flow forecast for a business.
Introduction to Business Law and Corporate GovernanceReal unit · SFJ Awards
What you'll be able to do
- Understand the different legal statuses and structures of businesses, including sole proprietorships, partnerships, and limited companies
- Understand the legal relationships that arise from business operation activities, such as contracts, torts, and intellectual property
- Understand the legal responsibilities of shareholders and directors in relation to the business and its stakeholders
- Understand the role of corporate governance in the modern business world, including its principles, practices, and benefits
Introduction to MarketingReal unit · SFJ Awards
What you'll be able to do
- Understand the fundamental principles of marketing
- Understand the importance and role of the customer in marketing activities
- Understand the term 'marketing mix' and how this works in practice to achieve marketing goals
- Understand marketing theory and the role of marketing teams within an organisation
- Understand how different marketing strategies and campaigns benefit businesses and contribute to their success
Introduction to Project ManagementReal unit · SFJ Awards
What you'll be able to do
- Understand the key differences between routine work and participating in a project
- Understand the purpose of project evaluation and the various methods used to evaluate a project's success
- Prepare for a project by defining its scope and objectives, and plan the project activities and resources
- Monitor a project's progress against the plan, identify potential issues, and take corrective action
Managing Workloads EffectivelyReal unit · SFJ Awards
What you'll be able to do
- Understand how effective time management can help the achievement of targets and objectives
- Understand the range of factors that can impact on time management and identify strategies for minimising their impact
- Understand how to evaluate a project and the purpose of project evaluation
- Understand how to be assertive to achieve a desired outcome in a professional context
- Manage time effectively to meet deadlines and achieve objectives
Neuro-Linguistic Programming to Enhance CommunicationReal unit · SFJ Awards
What you'll be able to do
- Understand the fundamental principles and techniques of Neuro-Linguistic Programming (NLP) and their application in communication
- Understand the purpose of planning communications to ensure clarity, effectiveness, and desired outcomes
- Understand how to effectively use body language and active listening techniques in verbal communication to build rapport and understanding
- Understand how to identify and evaluate areas for professional and personal development to enhance communication skills and overall effectiveness
Principles of Human ResourcesReal unit · SFJ Awards
What you'll be able to do
- Understand the process for recruitment within an organisation
- Understand how to conduct effective interviews
- Understand how to monitor and manage the performance of individuals in the workplace
- Understand the organisational and legal requirements for administering Human Resource records
Principles of Persuasion and Influencing SkillsReal unit · SFJ Awards
What you'll be able to do
- Understand how to recognise and work effectively with other people’s communication styles
- Understand how to influence others in a professional setting
- Understand how to persuade others to adopt a particular viewpoint or take a specific action
- Understand different questioning techniques and their application in persuasion and influencing
- Use persuasion and influencing skills effectively in various situations
Principles of Self-DevelopmentReal unit · SFJ Awards
What you'll be able to do
- Understand own values, career aspirations, and personal goals in relation to a current or desired work role and professional development opportunities
- Understand how to plan self-development activities, considering available resources and learning styles
- Understand how to evaluate the effectiveness of development activities in achieving personal and professional goals
- Devise a comprehensive self-development plan that outlines specific goals, activities, timelines, and evaluation methods
Produce Minutes of MeetingsReal unit · SFJ Awards
What you'll be able to do
- Understand the importance of accurate minutes of meetings in an organisational context
- Take comprehensive and relevant notes within meetings
- Produce minutes of meetings which accurately reflect the discussions and decisions made, and which meet the organisation's requirements
The Role of the Executive and Personal AssistantReal unit · SFJ Awards
What you'll be able to do
- Understand the key responsibilities, duties, and skills required of an Executive Assistant (EA) or Personal Assistant (PA).
- Communicate effectively, network professionally, and influence others in a business environment.
- Understand different management styles and the skills required to work effectively within a business environment.
- Understand the principles of time management, organising meetings, goal setting, and how to apply them to improve efficiency and productivity.
Writing for BusinessReal unit · SFJ Awards
What you'll be able to do
- Understand the purpose of planning communication
- Understand the importance of quality and design when producing documents
- Understand how to communicate in writing
- Communicate in writing
Writing for BusinessReal unit · SFJ Awards
What you'll be able to do
- Understand the purpose of planning communication before writing
- Understand the importance of quality and design when producing business documents
- Understand how to communicate effectively in writing for business purposes
- Communicate effectively in writing across a range of business contexts
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 3 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this
The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
Events Coordinator
Your journey here starts with getting the basics right, but the sky's the limit for where you can take your career in events. We're looking for someone who sees this not just as a job, but as the first exciting step in building a fantastic career in experiential marketing.
See the whole journey →Showing 6 roles, drawn from 536 job records mapped to this qualification.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
Learners will gain an understanding of the key elements that contribute to successful events, including venues and resources required. The unit covers event organisation, management, evaluation, and planning, enabling learners to effectively plan and run various types of business events.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
13 units in this credential, in the order it lists them, awarded by SFJ Awards.
- Business Event Management
- Finance for Executive Assistants, Personal Assistants, and Administrative Managers
- Introduction to Business Law and Corporate Governance
- Introduction to Marketing
- Introduction to Project Management
- Managing Workloads Effectively
and 7 more in the full unit list below.
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.