How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer SFJ Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and SFJ Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from SFJ Awards.
The SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills equips learners with vital skills and knowledge for effective performance in administrative and executive support roles.
These are the units SFJ Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with SFJ Awards. It does the teaching and the mapping. SFJ Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Business Event Management Real unit · SFJ Awards
What you'll be able to do
- Understand the key elements that contribute to a successful and well-received event.
- Understand the different types of venues and resources required for planning and delivering various types of events.
- Understand how to organise and run events, including logistics, scheduling, and coordination.
- Understand how to evaluate an event's success based on feedback and key performance indicators.
- Plan and organise an event, considering all necessary resources and logistics.
- Manage an event effectively, ensuring smooth operation and addressing any issues that arise.
Finance for Executive Assistants, Personal Assistants, and Administrative Managers Real unit · SFJ Awards
What you'll be able to do
- Understand the economic business cycle and the different types of capital funding used by businesses.
- Understand how to use financial statements to analyse business performance.
- Understand the need for financial planning and controls within organisations to ensure financial stability.
- Produce a budget cash flow forecast for a business.
Introduction to Business Law and Corporate Governance Real unit · SFJ Awards
What you'll be able to do
- Understand the different legal statuses and structures of businesses, including sole proprietorships, partnerships, and limited companies
- Understand the legal relationships that arise from business operation activities, such as contracts, torts, and intellectual property
- Understand the legal responsibilities of shareholders and directors in relation to the business and its stakeholders
- Understand the role of corporate governance in the modern business world, including its principles, practices, and benefits
Introduction to Marketing Real unit · SFJ Awards
What you'll be able to do
- Understand the fundamental principles of marketing
- Understand the importance and role of the customer in marketing activities
- Understand the term 'marketing mix' and how this works in practice to achieve marketing goals
- Understand marketing theory and the role of marketing teams within an organisation
- Understand how different marketing strategies and campaigns benefit businesses and contribute to their success
Introduction to Project Management Real unit · SFJ Awards
What you'll be able to do
- Understand the key differences between routine work and participating in a project
- Understand the purpose of project evaluation and the various methods used to evaluate a project's success
- Prepare for a project by defining its scope and objectives, and plan the project activities and resources
- Monitor a project's progress against the plan, identify potential issues, and take corrective action
Managing Workloads Effectively Real unit · SFJ Awards
What you'll be able to do
- Understand how effective time management can help the achievement of targets and objectives
- Understand the range of factors that can impact on time management and identify strategies for minimising their impact
- Understand how to evaluate a project and the purpose of project evaluation
- Understand how to be assertive to achieve a desired outcome in a professional context
- Manage time effectively to meet deadlines and achieve objectives
Neuro-Linguistic Programming to Enhance Communication Real unit · SFJ Awards
What you'll be able to do
- Understand the fundamental principles and techniques of Neuro-Linguistic Programming (NLP) and their application in communication
- Understand the purpose of planning communications to ensure clarity, effectiveness, and desired outcomes
- Understand how to effectively use body language and active listening techniques in verbal communication to build rapport and understanding
- Understand how to identify and evaluate areas for professional and personal development to enhance communication skills and overall effectiveness
Principles of Human Resources Real unit · SFJ Awards
What you'll be able to do
- Understand the process for recruitment within an organisation
- Understand how to conduct effective interviews
- Understand how to monitor and manage the performance of individuals in the workplace
- Understand the organisational and legal requirements for administering Human Resource records
Principles of Persuasion and Influencing Skills Real unit · SFJ Awards
What you'll be able to do
- Understand how to recognise and work effectively with other people’s communication styles
- Understand how to influence others in a professional setting
- Understand how to persuade others to adopt a particular viewpoint or take a specific action
- Understand different questioning techniques and their application in persuasion and influencing
- Use persuasion and influencing skills effectively in various situations
Principles of Self-Development Real unit · SFJ Awards
What you'll be able to do
- Understand own values, career aspirations, and personal goals in relation to a current or desired work role and professional development opportunities
- Understand how to plan self-development activities, considering available resources and learning styles
- Understand how to evaluate the effectiveness of development activities in achieving personal and professional goals
- Devise a comprehensive self-development plan that outlines specific goals, activities, timelines, and evaluation methods
Produce Minutes of Meetings Real unit · SFJ Awards
What you'll be able to do
- Understand the importance of accurate minutes of meetings in an organisational context
- Take comprehensive and relevant notes within meetings
- Produce minutes of meetings which accurately reflect the discussions and decisions made, and which meet the organisation's requirements
The Role of the Executive and Personal Assistant Real unit · SFJ Awards
What you'll be able to do
- Understand the key responsibilities, duties, and skills required of an Executive Assistant (EA) or Personal Assistant (PA).
- Communicate effectively, network professionally, and influence others in a business environment.
- Understand different management styles and the skills required to work effectively within a business environment.
- Understand the principles of time management, organising meetings, goal setting, and how to apply them to improve efficiency and productivity.
Writing for Business Real unit · SFJ Awards
What you'll be able to do
- Understand the purpose of planning communication
- Understand the importance of quality and design when producing documents
- Understand how to communicate in writing
- Communicate in writing
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The jobs these credits are mapped to
A qualification is never a dead end here. Each of these is a job record this qualification is a mapped route into.
- 8 records
- 5 records
- 11 records
- 3 records
- 1 record
- 2 records
Showing 6 roles, drawn from 436 job records mapped to this qualification. Near-identical records are folded together, and each row says how many it stands for.
Where this can lead
Event Coordinator
This role can lead to senior event operations work on larger events, event operations management overseeing several events, or specialising in event technology.
See the whole journeyOne email to help you decide: the facts, what it teaches, the jobs it leads to and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by SFJ Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Business Event ManagementFinance for Executive Assistants, Personal Assistants, and Administrative ManagersIntroduction to Business Law and Corporate GovernanceIntroduction to MarketingIntroduction to Project ManagementManaging Workloads EffectivelyNeuro-Linguistic Programming to Enhance CommunicationPrinciples of Human Resources
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
- Pitch it Evaluate
“Introduction to Marketing” gets practised as a pitch. You make the case out loud, Zavmo asks the question the room would ask, and you make it again.
- Bring your own plan Create
For “Introduction to Project Management” you bring the plan you are actually working on, not a case study. Zavmo pulls on the assumptions in it until the weak one shows.
- Draft the real one Create
You do “Finance for Executive Assistants, Personal Assistants, and Administrative Managers” on a real document of your own. Zavmo works on the draft you have to send anyway, so the coursework and the job are the same piece of work.
- Lead it Apply
“Business Event Management” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Business Event Management, one of this qualification's own units.
Applied to your work in any of these jobs
Learners will gain an understanding of the key elements that contribute to successful events, including venues and resources required. The unit covers event organisation, management, evaluation, and planning, enabling learners to effectively plan and run various types of business events.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for SFJ Awards Level 3 Award in Professional Executive Assistant, Personal Assistant and Administration Skills
13 units in this credential, in the order it lists them, awarded by SFJ Awards.
- Business Event Management
- Finance for Executive Assistants, Personal Assistants, and Administrative Managers
- Introduction to Business Law and Corporate Governance
- Introduction to Marketing
- Introduction to Project Management
- Managing Workloads Effectively
and 7 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.