How you’d get this certificate
- Zavmo teaches you. You learn the units one-to-one with an AI tutor, on your own work.
- You register with an approved centre. That is a college, training provider or employer Lantra Awards has approved to offer this qualification. Zavmo is not an approved centre, so you register with them, not with us.
- The centre assesses, and Lantra Awards awards. A qualified assessor at the centre judges your evidence, and the certificate comes from Lantra Awards.
Level 2 Diploma In Veterinary Care And Animal Welfare Qualification Specification
These are the units Lantra Awards registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated. Zavmo teaches towards them on your own work.
Zavmo is not an awarding body, is not an approved centre, and is not affiliated with Lantra Awards. It does the teaching and the mapping. Lantra Awards sets this qualification and awards it, and a qualified human assessor makes the assessment decision.
What each unit actually teaches you to do
Communication and Teamwork Real unit · Lantra Awards
What you'll be able to do
- Know the importance of maintaining secure information and confidentiality of information
- Follow Standard Operating Procedures (SOPs) when making customer and animal registrations and bookings
- Communicate professionally and effectively with clients/customers and colleagues
- Work as part of a team in the workplace
Introduction to Equine Biology Real unit · Lantra Awards
What you'll be able to do
- Know basic veterinary terminology
- Understand basic cell structure
- Know the main tissue types
- Know the body cavities and anatomical boundaries
- Know the skeletal system
- Know the nervous system and special sense organs
- Know the circulatory system
- Know the respiratory system
- Know the digestive tract and associated organs
- Know the urinary system
- Understand the endocrine system
- Understand basic reproduction and obstetrics and reproductive behaviour, including neutering
Introduction to Small Animal Biology Real unit · Lantra Awards
What you'll be able to do
- Know basic veterinary terminology
- Understand basic cell structure
- Know the main tissue types
- Know the body cavities and anatomical boundaries
- Know the skeletal system
- Know the nervous system and special sense organs
- Know the circulatory system
- Know the respiratory system
- Know the digestive tract and associated organs
- Know the urinary system
- Understand the endocrine system
- Understand basic reproduction and obstetrics and reproductive behaviour, including neutering
Medical Nursing Care Real unit · Lantra Awards
What you'll be able to do
- Understand common supportive medical care requirements
- Understand the normal clinical parameters of common species seen in a veterinary environment
- Recognise a range of medical conditions and provide appropriate medical nursing care for animal species
- Care for a range of medical nursing conditions
- Dispense veterinary medication in line with legislative and veterinary instructions
- Understand the extent of information, advice, support and guidance on a range of topics given to customers within own responsibility
- Communicate with clients/customers and colleagues experiencing difficult and emotional situations
- Provide end of life care for animals and bereavement support for clients
Supporting Animal Feeding and Nutrition Real unit · Lantra Awards
What you'll be able to do
- Understand different types of animal feed
- Understand the basics of nutrition to maintain health and wellbeing
- Provide nutrition and water to animals safely
- Store, care and dispose of animal feed
Supporting Provision of Veterinary Medicines Real unit · Lantra Awards
What you'll be able to do
- Know legislation pertaining to dispensing and administering veterinary medicines
- Understand different categories and types of veterinary medicine
- Understand safe working practices with veterinary medicines
- Store, use and dispose of veterinary medicines and delivery equipment
- Understand routes of administering medication for routine health care treatments
- Maintain, update and reference the correct records in accordance with current legislation
- Store, use, administer and dispose of medication in line with legislative and veterinary instructions
Surgical Nursing Care Real unit · Lantra Awards
What you'll be able to do
- Understand common supportive surgical care requirements
- Clean the theatre to maintain a clinical environment
- Prepare the theatre for use
- Prepare patients for surgical procedures
- Safely restrain animals using the correct techniques for that species
- Assist in patient recovery post-surgery
- Understand the importance of home discharge instructions for patients
- Recognise post operative complications and emergencies as reported by owners
- Understand how to support, under direction, a veterinary surgeon/ nurse in a clinical environment dealing with potential and actual emergency situations
The Fundamentals of Animal Accommodation and Safe Working Practices Real unit · Lantra Awards
What you'll be able to do
- Know current legislation relating to veterinary support professionals and health and welfare of animals
- Understand the roles and responsibilities of animal welfare organisations
- Know health and safety legislation for maintaining safe working practices in the workplace for self, others and animals
- Approach, handle, restrain and move animals, using the correct techniques for that species
- Provide, clean and maintain suitable animal accommodation in accordance with the Animal Welfare Act
- Maintain hygienic accommodation, following biosecurity procedures for infection control
The Fundamentals of Animal Behaviour, Health and Welfare Real unit · Lantra Awards
What you'll be able to do
- Understand the importance of the human-animal relationship
- Identify animal species from their common physical characteristics, using appropriate methods
- Recognise signs of good health and ill-health in animals
- Provide appropriate care for animals to maintain health and appearance
- Support in response to animal first aid, urgent, ongoing and preventive care requirements
- Observe animals and recognise species-typical behaviours
- Provide enrichment and exercise opportunities
- Know how animals learn and the basic principles of reinforcement techniques
Free, by email
Is this the right qualification for you?
One email to help you decide: the facts, what it teaches and where to start free. With a link back here. Nothing else follows unless you confirm your address.
Juliette Denny, Zavmo's founder, writes about learning and work on LinkedIn. Follow Juliette's Learning Tribe
Study the units online with a personal AI tutor, for £70 a month. Your first Future Fluency module is free.
The national standards these units are built against
What the job actually needs, in the words employers and awarding bodies already use for the work itself.
- Standard
Assist the veterinary surgeon as a general theatre assistant during surgical procedures
- Standard
Assist the veterinary surgeon as a scrubbed nurse to perform surgical procedures on veterinary patients
- Standard
Maintain the viability of a surgical site
- Standard
Prepare and maintain the environment and equipment ready for veterinary surgical procedures
- Standard
Prepare veterinary patients for veterinary surgical procedures
- Standard
Provide and manage accommodation for animal boarding services
- Standard
Provide dispensed veterinary medicine under direction of a Registered Qualified Person
- Standard
Provide support and advice to clients regarding the care of their animal
One email to help you decide: the facts, what it teaches and where to start free. With a link back here. Nothing else follows unless you confirm your address.
The credits, and who awards them
Level 3 credits are regulated, and they are awarded by Lantra Awards rather than by Zavmo. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you have covered and what is next.
What you would be collecting
Communication and TeamworkIntroduction to Equine BiologyIntroduction to Small Animal BiologyMedical Nursing CareSupporting Animal Feeding and NutritionSupporting Provision of Veterinary MedicinesSurgical Nursing CareThe Fundamentals of Animal Accommodation and Safe Working Practices
Each one is a real unit registered against this qualification.
How you’d practise it
You don’t watch this. You do it.
You are not assessed on remembering this. You are assessed on applying it, analysing it, evaluating it and producing something. So that is what the practice is: projects, role play and your own live cases, with a tutor in the room.
The Coach · your practice partner Illustration - Lead it Apply
“Communication and Teamwork” is practised on the team you actually have. You talk through the call you are about to make, and Zavmo makes you say it the way you would say it to them.
What you leave holding
The standards this credential builds, in the shape the product keeps them
Nothing here is marked learned. There is no learner on a public page, so the map shows what the qualification covers rather than what anybody has done.
- Assist the veterinary surgeon as a general theatre assistant during surgical procedures
- Assist the veterinary surgeon as a scrubbed nurse to perform surgical procedures on veterinary patients
- Maintain the viability of a surgical site
- Prepare and maintain the environment and equipment ready for veterinary surgical procedures
- Prepare veterinary patients for veterinary surgical procedures
- Provide and manage accommodation for animal boarding services
- Provide dispensed veterinary medicine under direction of a Registered Qualified Person
- Provide support and advice to clients regarding the care of their animal
How you would learn this
One to one, on the work you already do
A tutor sets the task against your own job and marks the reasoning, at your pace. There is no cohort to fall behind.
A lesson from Communication and Teamwork, one of this qualification's own units.
Applied to your own work
This unit develops learners' communication and teamwork skills within a workplace setting. It emphasises the importance of maintaining confidentiality and data protection, following Standard Operating Procedures for customer and animal registrations, and communicating professionally with clients and colleagues.
- 1 Remember
- 2 Understand
- 3 Apply
- 4 Analyse
- 5 Evaluate
- 6 Create
It is £70 a month, billed monthly. Your free first module is Future Fluency, and you can cancel any time. Teaching towards this qualification begins when you subscribe.
Built for Lantra Awards Level 3 NVQ Diploma in Occupational Work Supervision (Amenity Horticulture)
9 units in this credential, in the order it lists them, awarded by Lantra Awards.
- Communication and Teamwork
- Introduction to Equine Biology
- Introduction to Small Animal Biology
- Medical Nursing Care
- Supporting Animal Feeding and Nutrition
- Supporting Provision of Veterinary Medicines
and 3 more in the full unit list below.
Free tools
Want a read on where you stand?
Three free tools, no account needed. Each one ends with a role, a level and a way in.
Learned on your own work, taught one-to-one.
Everything you just read, learned one-to-one on the job you already do. Your free first module is Future Fluency, so you can see how the teaching works before you pay for anything.
Start my free AI Fluency moduleNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.
The title, level, credits, guided learning hours and unit learning outcomes on this page are taken from the Ofqual Register of Regulated Qualifications. Contains public sector information licensed under the Open Government Licence v3.0. Where this data comes from.