ETC Awards Limited · RQF Level 1
ETCAL Level 1 Award in Preparing to Work in Express Logistics
You don’t just earn this. You learn to use it, one-to-one, on your own real work.
- LevelRQF Level 1
- Total credits12
- Guided learning110 hours
- Units in this qualification3
Awarded by ETC Awards Limited · on the Ofqual register
Start here
See how this course maps onto your role
Ten quick questions, one per Future Fluency, asked against this qualification rather than a generic one.
About 5 minutes · No card · Nothing to commit to
What you’ll learn
What each unit actually teaches you to do
This Level 1 Award introduces learners to the express logistics sector. It covers express sortation hubs, health and safety responsibilities, and express delivery services, preparing individuals for potential employment in transportation operations.
These are the units ETC Awards Limited registers against this qualification. It is a catalogue, not a syllabus. Which of them you take depends on the combination the qualification requires, and that is set by the awarding body rather than by us. Every unit here is regulated, and every one you earn is yours to keep.
Health & SafetyReal unit · ETC Awards Limited
What you'll be able to do
- Understand the responsibilities of employers for health and safety at work.
- Understand the responsibilities of employees for health and safety at work.
- Understand the causes of accidents at work, including common hazards and risks.
- Identify personal protective equipment (PPE) required to complete a task in the workplace safely.
- Select personal protective equipment (PPE) required to complete a task in the workplace safely.
- Know the importance of working safely at height in the workplace, including the risks and control measures.
- Know the principles of risk assessment and their importance to health and safety at work.
- Understand causes of fire in the workplace.
- Understand when fire extinguishers should be used in the workplace.
- Know the potential risks to health of substances in the working environment, including COSHH regulations.
Introduction to Express DeliveryReal unit · ETC Awards Limited
What you'll be able to do
- Understand the range of express delivery services that are offered by logistics providers
- Understand the relevant laws and regulations that apply to traffic and transportation activities
- Understand the potential safety impacts associated with the goods and components being carried and delivered
- Understand safeguarding policies and procedures whenever deliveries involve young persons or vulnerable adults
- Understand the importance of health, safety and security for self, colleagues and customers during deliveries
- Plan delivery routes and track progress against a pre-defined schedule
- Deliver goods safely to customer premises, including loading and unloading goods in a way that ensures their safety and condition, and that correctly relates to the delivery schedule
Introduction to Express Sortation HubReal unit · ETC Awards Limited
What you'll be able to do
- Understand the range of ‘Express Sortation Hub’ services offered to customers
- Understand the laws and regulations applying to the handling and storage of goods and components within an express sortation hub
- Understand the safety impacts associated with the goods and components being handled and stored in an express sortation hub
- Understand the importance of data protection regulation and confidentiality when handling customer information
- Understand the use of automated systems in an express sortation hub environment
- Sort items from various locations within an express sortation hub
The honest bit
You’ve started things before
Most courses were built for a room full of people who aren’t you. A cohort moves on whether or not your week allowed it, and by the third week the thing you’re behind on becomes the reason you stop opening it.
There’s no cohort here, and no timetable to fall behind. Before anything starts, Zavmo asks when you’re sharpest and how long you can realistically sit down for, then builds the sessions around those answers. A bad fortnight changes your pace. It doesn’t put you behind.
And you only pay once you start learning. Searching and planning are free, and you can cancel any time — so the cost of finding out is an afternoon, not a year.
Your passport
Every credit is a stamp you keep
Level 1 credits are regulated. They don’t vanish when a subscription ends or a website closes. They travel to any employer, and Zavmo keeps the map of what you’ve earned and what’s next.
Each stamp is a real unit registered against this qualification.
Who’d teach you this

The Evidence Evaluator
Assessor
Helps you show what you can actually do, gathering the evidence that proves it as you learn.
Meet all twelve tutorsWhere this connects
Where these credits take you
A qualification is never a dead end here. See the jobs its credits open, the national occupational standards its units map to, and the future skills they quietly build.
Where this can lead
EHS Coordinator
Your journey in EHS starts here, with a solid foundation. We're committed to helping you grow, learn, and become a leader in this critical field. The opportunities are vast, and your impact on people's lives will be immense.
See the whole journey →Showing 4 roles, drawn from 5 job records mapped to this qualification.
How you’ll actually learn this
One-to-one, on your own real work
A qualification is usually something done to you: sit the class, sit the exam, hope it sticks. Here it’s the opposite. You learn it one-to-one with a companion, on your own real work, and you keep going until you can use it, not just recall it.
Applied to your work in any of these jobs
This unit covers health and safety responsibilities for employers and employees in the workplace. Learners will identify common hazards, understand accident causes, select appropriate personal protective equipment, and appreciate safe working practices.
- Remember
- Understand
- Apply
- Analyse
- Evaluate
- Create
Built for ETCAL Level 1 Award in Preparing to Work in Express Logistics
3 units in this credential, in the order it lists them, awarded by ETC Awards Limited.
- Health & Safety
- Introduction to Express Delivery
- Introduction to Express Sortation Hub
One to one, not one to many
No two people run this the same way
A course is written once and handed to everyone. This is assembled around you, and keeps changing as it learns you. Five things it reads, and what each one changes.
- Your actual work Every unit is taught against a live piece of your own work, not a worked example from a textbook.
- What you already know The first conversation finds your starting point, so you skip what you can already do and spend the time on what you cannot.
- The conditions you learn under Not a learning-styles quiz. The evidence does not support those. The dimensions the research does back, read once and used to shape the plan.
- How far you got last time It picks up mid-thought. The tutor knows what you said, what you struggled with, and what it asked you to try.
- Which tutor suits the moment Twelve of them, each for a different kind of thinking. The one who walks you through a first idea is not the one who stress-tests it.
See how you learn, free. Eight questions, no sign-up. A directional taster; the diagnostic inside Zavmo goes deeper and keeps adapting.
Why it sticks
Most courses stop at remembering
There’s a well-known ladder of how deeply you learn something, called Bloom’s Taxonomy. Most courses get you up the first two rungs: you remember some facts, you pass a test, you forget it. Real skill lives at the top. Judging, deciding, creating. And this isn’t a generic ladder: every rung has a named Zavmo tutor who walks you up it.
- 6CreateThe Creative Catalyst
- 5EvaluateThe Evidence Evaluator
- 4AnalyseThe Analyst
- 3ApplyThe Coach
- 2UnderstandThe Connector
- 1RememberThe Builder
Where most courses leave you Where Zavmo takes you
The value
Why the companion is worth £70 a month
You’re not paying for the units. They’re regulated, and the same wherever you earn them. You’re paying for the one thing that decides whether you actually get there: a companion that makes them stick, on your real work.
That is one-to-one on this qualification, every day, on the work you already do, for £70 a month. Your first module is free, so you can see the teaching before you pay for any of it. Billed monthly, cancel any time and billing stops.
Earned on your own work, taught to the top.
Everything you just read, learned one-to-one on the job you already do. Your first module is free, so you can see the teaching before you pay for any of it.
Build my plan, freeNo card. See how this qualification maps onto your role and meet the tutors who’d teach it, free. The learning begins when you subscribe. It’s £70 a month, billed monthly. Cancel any time and billing stops.